Student services officer jobs

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events. 

The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire. 

To apply and see our full job pack, please visit our website. 

For an informal conversation, please visit our website. 

Important Dates

Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June 
Start Date: ASAP

Job Details

• Job Title: Student Events & Communities Coordinator
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Communities
• Reports to: Student Activities & Communities Manager
• Salary: £24,600
• Contract Type: Full Time
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
• Working Days: Monday- Friday
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate.

Main purpose of the job

This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.

Main duties and responsibilities

High quality student-led events

• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.

• Develop, enhance and deliver an active calendar of student-led events.

• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.

• Provide operational support at student-led events and activities.

• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.

• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.

• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Act as a premise license holder if required (training provided if necessary).

• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.

Support for student groups

• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.

• Ensure our student groups are accessible and inclusive to all members.

• Ensure our database of student leaders and members of our societies are up to date.

• Effectively engage students and provide ongoing support and assistance where necessary.

• Organise regular meetings with our elected student leaders and committee members.

• Contribute and support the development of a training programme for student groups.

• Provide financial guidance to student groups and support where needed.

• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.

• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.

• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Support the priorities of the elected officers.

Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school?

Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support.

This is a pivotal senior leadership role with full strategic and operational accountability.

About Mentor link

Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time  circa £60k per annum and permanent subject to 3 months’ probation.

Please see the full job description attached

Communications & Engagement Coordinator

We’re looking for someone with strong writing skills, confidence working across digital channels and an interest in student engagement, communications and storytelling.

You’ll support the delivery of clear, effective and engaging communications that help students better understand and connect with the Guild’s work.

Contributing to communications activity across a range of channels, you’ll helping showcase student voice, campaigns and organisational impact through accessible and audience-focused content. The role includes supporting internal communications, proactive PR activity and translating complex topics into clear and engaging messaging for student audiences.

Working with staff and student Officers, you’ll support the planning and delivery of campaigns, identify opportunities to improve engagement and contribute to a joined-up approach to communications across the organisation. You’ll also help protect and strengthen the Guild’s reputation through clear, responsible and consistent communications.

The Role
Role: Communications & Engagement Coordinator
Hours: 35 Hours (to be worked flexibly)
Salary: £26,586 to £30,142 p/a
Contract: Full Time, Fixed Term until July 2028
Location: Exeter/Hybrid 

Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in delivering communications across multiple channels and working with the press and media.
• You’ll be able to write for different audiences, build relationships and manage a range of projects.
• You know how to simplify complex messages and use data to improve communications. 

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond. 

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

To find out more about this role and working with us, please visit our website.

For general enquiries, please contact us using the details on our website. 

How to Apply?

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please tell us about a time you created communications or content for a specific audience. How did you decide on the approach, tone and channels you used?

2. Please tell us about any experience you have supporting media, press or public-facing communications activity. What was your role and what did you learn from the experience?

3. Tell us about a time you worked with others to plan or deliver a campaign, project or communications activity. How did you manage priorities and collaboration?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager

Emma Bayes, Communications Manager

If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Communications & Engagement Coordinator, you can get in touch with me via the details on our website.  I would love to hear from you!

Dates for your Diary

• Closing Date: 17:00, Monday 15 June
• Shortlisting: Thursday 18 – Friday 19 June
• Interviews: Tuesday 30 June – Wednesday 1 July

• Do you enjoy combining hands-on student support with the opportunity to engage and inspire future talent?
• Looking for a role where you can make a real impact both behind the scenes and out in the field at schools and careers events?

 
 
TPP Recruitment is partnering with a professional membership and awarding organisation to recruit an Education and Careers Officer. This is a varied and rewarding role within a growing education function, combining student services with outreach and careers engagement.
 
As an Education and Careers Officer, you will play a key role in supporting learners across professional qualifications while actively promoting career pathways through outreach activities. This is an ideal opportunity if you enjoy combining operational delivery with external engagement and want your work to have a visible impact on future talent pipelines.
 
 
Salary: £34,400 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings and regular travel to UK wide events
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established educational charity and professional body, focused on supporting professional standards and promoting accessible qualifications. It plays an important role in shaping education pathways and careers within its sector, working closely with training providers, employers, and schools.
 
You’ll be joining a collaborative, values-led team that is committed to inclusion, continuous improvement, and delivering high-quality services to learners and stakeholders.

About the Role
 
As an Education and Careers Officer, you will work across two key areas:
 

• Supporting students through qualification processes and enquiries
• Delivering outreach activities to promote careers and qualifications

 
You will operate within a busy, student-facing environment, managing administrative processes while also representing the organisation externally at schools, colleges, and events.
 
This role offers a high level of variety, blending operational delivery, stakeholder engagement, and event-based work. Regular UK travel is required.

Key Responsibilities
 
As an Education and Careers Officer, your responsibilities will include:
 

• Managing student enquiries via phone and email, providing clear and timely support
• Processing registrations, certifications, and exam-related administration
• Supporting quality assurance activities with training providers
• Maintaining accurate student records and supporting exam data processes
• Assisting with e-assessment platform administration during peak periods
• Delivering outreach presentations and workshops at schools and careers events
• Promoting qualifications and career pathways to young people and educators
• Building relationships with schools, colleges, and training providers
• Developing engagement resources and supporting outreach strategies

 
 
Skills / Experience Required
 
To be successful as an Education and Careers Officer, you will bring:
 

• Experience in education, training, student support, or a related environment
• Strong administrative and organisational skills, with attention to detail
• Confidence managing multiple priorities in a fast-paced setting
• Excellent communication skills, both written and verbal
• Experience engaging with a range of stakeholders, including young people
• Confidence delivering presentations or speaking to groups
• A proactive and adaptable approach, with a willingness to learn
• An interest in outreach, engagement, or widening participation activities

 
You may also have:
 

• Exposure to exam processes, assessments, or regulated qualifications (desirable but not essential)
• Experience representing an organisation externally

 
This role would suit an enthusiastic “all-rounder” who enjoys variety and is motivated by supporting learners and promoting career opportunities.

To Apply
 

• To apply for this Education and Careers Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Community Engagement Officer will play a key role in helping Symphony Studios become a place that young people, families, schools and local partners know, trust and use.

This is a practical, people-facing role for someone who is brilliant at building relationships, opening conversations and helping people feel that Symphony is for them. You will help connect young people to our programmes, strengthen relationships across Tulse Hill, Brixton, Norwood and wider Lambeth, and make sure the Studios are not just a building, but a place of welcome, access, creativity and opportunity.

Too many young people grow up full of potential but without the spaces, support or confidence to grow into it. Symphony exists to change that. Through Academics, Arts and Advocacy, we create platforms where young people can learn, make music, develop their voice, build confidence and imagine a fuller future.

This role will help us move that mission from intention into everyday connection. You will be a bridge between Symphony and the people we exist to serve — young people, parents, carers, schools, youth services, local organisations, creatives, volunteers and partners. You will help us listen well, communicate clearly, build trust locally, and make sure the right people know what is happening at Symphony Studios and how to get involved.

As Symphony grows, this role will also support the foundations for wider moments such as showcases, community events and TRIBE Festival of Hope. It is a chance to help build something rooted, generous and ambitious from the ground up.

Welcome to Ada!

At Ada, the National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.

We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.

Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength to strength including a Good with Outstanding features in our first Ofsted Inspection.

16-19 Provision:

As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed Computing BTEC. This makes us the best education institution in the country for this BTEC.

Degree Apprenticeships:

Across our London Victoria and Manchester Ancoats campus, we have 363 apprentices currently enrolled on our Higher and Degree Level Apprenticeships. We specialise in five disciplines at present: software development, data analytics, tech consultancy, cyber security and business analysis, working with a wide range of SMEs and corporate organisations such as PwC, Bank of America, Deloitte, Clearscore, Just Eat, Capita, MHRA, Booking,com and Salesforce.

At present 38% of our learners are female, 51% are from ethnic minority backgrounds and 50% come from low-income households compared to national averages of c. 20%.

This is an exciting time to join Ada with our new state-of-the-art campuses in Victoria, London and Ancoats, Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff.

Post Title: Learner Experience and Inclusion Officer

Nature of the Role: Full-time, Permanent

Reporting to: Assistant Principal- Head of Learner Services

Annual Salary: £28,000- £31,000 (DOE)

Pension: Aviva Pension Scheme

Holidays: Largely in line with local authority term dates (October Half term- 2 weeks)

Location: London Campus- Victoria

KEY ASPECTS OF THE ROLE & MAIN DUTIES AND RESPONSIBILITIES:

I. Learner Experience and Inclusion

●Lead student voice and engagement initiatives, delivering a dynamic programme of assemblies, enrichment activities and student-led opportunities.

●Coordinate weekly enrichment clubs and lunchtime activities to enhance student participation and wellbeing.

●Build positive relationships with students, parents and carers to create an inclusive and supportive college environment.

●Support the implementation of the college’s inclusion strategy, ensuring high standards of student support and participation.

●Facilitate student forums, surveys and focus groups, working closely with curriculum teams to strengthen learner engagement.

II. Student Finance and Administration

●Administer student bursaries and financial support, providing guidance to students and responding to learner and parent enquiries.

●Work with Finance and Attendance teams to manage student finance processes through Applica and ensure timely bursary payments linked to attendance.

●Maintain accurate records of support interventions and financial assistance on college systems.

●Promote financial wellbeing and literacy through assemblies and enrichment activities.

III. Attendance and Engagement

●Support the college’s attendance and engagement strategy, identifying and responding to persistent absence and disengagement.

●Monitor attendance and punctuality, escalating concerns to relevant staff and leaders where appropriate.

●Collaborate with pastoral and attendance teams to improve punctuality and student engagement, including parent/carer meetings where required.

IV. Pastoral Support and Personal Development

●Provide pastoral support, advice and guidance to students, helping them overcome barriers to success.

●Contribute to safeguarding processes, reporting concerns to the Designated Safeguarding Lead (DSL) and Welfare team.

●Monitor the progress and wellbeing of assigned students, implementing interventions to support achievement and retention.

●Support Sixth Form induction, enrolment and behaviour management processes.

●Develop and deliver diverse enrichment and personal development opportunities, including community projects and student-led initiatives.

PERSON SPECIFICATION

Education/Qualifications

●GCSE English and Mathematics at Grade 4 or above (or equivalent)

●Level 3 qualification in Education, Youth Work, Social Care, Student Services, Business Administration, or a related subject.

●Evidence of continuing professional development relevant to attendance or learner support.

DESIRABLE

●Bachelor’s degree in one of the following areas, education, youth and community work, sociology, health and social care.

●Level 4 or 5 qualification in Advice and Guidance, Safeguarding, Inclusion, or Education and Training.

●Mental Health First Aid qualification.

●Safeguarding Level 2 or 3 training.

KNOWLEDGE

●Student finance/bursary processes for vulnerable learner support funding.

●Attendance monitoring and intervention strategies.

●Inclusion and widening participation.

●Safeguarding and well-being practices.

●Personal development.

●Behaviour and Attitudes.

●Using student record systems or MIS platforms (Desirable Knowledge)

EXPERIENCE

●Minimum of 1 year’s experience of working with children and young people who my face barriers to learning or engagement

●Ability to build positive professional relationships with learners/parents, carers and external agencies

●Understanding of digital learners and industry culture (Desirable)

Skills and Abilities

●Good written and verbal communication skills

●Ability to work independently

●Positive communication and listening skills

●Patience, tolerance and sensitivity

●A mature and non-judgemental outlook Enthusiasm, energy, and a sense of humour

SAFEGUARDING

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.

EQUAL OPPORTUNITIES

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

APPLICANTS WITH DISABILITIES

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact .

SPONSORSHIP

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Thank you for your interest in Ada, the National College for Digital Skills.

CLOSING DATE: 17th June 2026 Candidates' applications will be reviewed on a rolling basis, early applications are advised.

Good Luck with your application!

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

About the role
We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.
We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team.
Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you.
This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. You will be comfortable in winning the confidence of head teachers and senior school leaders of prospective schools who have expressed an interest in partnering with us. This isn’t just about administering a process, it’s about understanding the needs of individual schools and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. Alongside meeting with schools and securing partnerships, you will be involved with generating interest in our programmes, via marketing campaigns and network building. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.
The role will report to the School Partnerships Manager. It can be based at either of our Brilliant Club offices, located in London and Leeds.

About you
The role will best suit someone who has:

• Experience of partnership building or selling a programme, product or service to schools, trusts or other education sector stakeholders
• Resilience, tenacity and target-driven motivation in a challenging marketplace
• A desire to positively impact social justice via charity sales
• Knowledge of UK education system - school, college and/or university sector
• Experience of using CRM systems, such as Salesforce
• A demonstrable passion for furthering The Brilliant Club’s mission.

Job vacancy: Education Officer
Location: Tamworth (Hybrid, Office 2 days per week)
Salary: £54,983.41 per annum
Hours: Full time
Contract Type: Permanent

Too many children and young people do not have access to an education that enables their full potential. With the markers for change set out by government in the recent White Paper and accompanying SEND reform consultation, the nasen membership tells us that change needs to come now.

We are working hard to deliver on requests for nasen SEND services – that’s advice and consultancy tailored to a school, a local authority or setting, along with both our online CPDL and in person delivery. We have never been busier.

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people. 

About the role

Do you have what it takes to join us and nasen’s team of committed Education Officers? Are you an experienced teacher and leader of SEND and inclusion? Are you committed to improvement for schools, colleges and settings for the benefit of children and young people? nasen is looking to recruit an experienced teacher to work as part of the Education team.

If you have senior leadership experience in an educational setting, an in depth understanding and appreciation of the SEND policy landscape, have extensive experience as a practitioner working with children and young people with SEND, as well as proven ability to write and deliver training to education professionals, then we would love to hear from you.

You will bring first-hand experience of inclusive practice, be able to share strategies and solutions, and inspire confidence. We are looking for strategic and visionary leaders who can inspire and deliver our nasen consultancy, training and respected programmes. We are able to offer a flexible start date according to your availability.

Role Objectives

• To work as part of the Education Team to contribute to all of nasen’s educational objectives.
• To develop and deliver services to support and improve the SEND workforce.

Employee Benefits

• 30 days annual leave per year, pro-rata for part-time 
• Christmas Closure - additional to annual leave allowance
• Hybrid working (policy available on request)
• 8% employer contribution pension.
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme 
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available 

Closing Date: Sunday 21st June.
N.B. We will be reviewing applications as they come in, please apply early to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Specialist Teacher, Education & CPD Trainer, SEND Inclusion Specialist, Education Policy Manager.

Equality, Diversity and Inclusion

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

Please note that applicants must have the legal right to work in the UK

No agencies please.

Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.

Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
•
To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
•
To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
•
To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
•
Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
•
To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
•
Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
•
To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
•
To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
•
To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
•
Flexible working hours according to the needs of the project.
•
Evening and weekend work may sometimes be required.
•
Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
•
The role will predominantly be based across our accommodation sites or at our main office.
•
As our sites are across Kirklees, use of a car is desirable
•
Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential

• £68,692 per annum
• Full-time, 35 hours per week
• Permanent contract
• This role is available as a job share, subject to appointing two suitable candidates
• West Midlands

About the role

Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the West Midlands region. This is a challenging, but very enjoyable role which will see you: 

• Supporting, advising and training the network of stewards, safety representatives and equality representatives in the West Midlands region. 
• Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to dicisplinaries, grievances, sickness absence, HCPC and legal cases. 
• Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forum’s and Integrated Care Board’s/Integrated Care System’s.

You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.

We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.

You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.

*This role is available as a job share, subject to appointing two suitable candidates. 

**Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. 

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to five criteria, which can be found in the Candidate Information Pack.

• Closing date: 10am, 11 June 2026.
• Shortlisting outcome: W/C 15 June 2026.
• Interview date: 23 June 2026 (in person at the CSP London office).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

• Have you led the operational delivery of examinations or education services in a fast-paced, high-stakes environment?
• Are you confident managing the full exam lifecycle whilst leading a team and working with senior stakeholders?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit an Education and Examinations Manager. This is a newly shaped leadership role within a growing education function, offering the chance to lead exam and education delivery, support a newly formed team, and help shape future services and systems.
 
If you bring strong operational leadership, experience of examinations or education delivery, and the ability to balance strategic thinking with day-to-day detail, this could be an excellent next step.
 
 
Salary: £63,900 per annum
Employment type: Permanent
Working arrangements: Home based with regular mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a respected awarding and professional body with a clear public interest mission. It promotes education and professional standards, supports learners and members, and values integrity, inclusion, collaboration and continuous improvement.
 
You would be joining during an exciting period of growth and restructure within the education team, with the opportunity to contribute to a new team shape and bring fresh ideas to service delivery.

About the Role
 
As Education and Examinations Manager, you will lead the operational delivery of examinations and associated education services. You will oversee exam administration, quality assurance activity, student support and the day-to-day leadership of a multi-level team, ensuring services are accurate, timely, compliant and accessible.
 
You will manage a team including senior and officer-level education and student services staff, while also taking ownership of core systems and technologies used to support examination delivery.

Key Responsibilities
 

• Lead the full examination lifecycle, including registration, logistics, candidate communications, results processing and certification activity
• Manage, develop and support a team delivering education and examinations services
• Oversee reasonable adjustments, complaints, conduct matters and escalation processes in line with policy and legal requirements
• Build effective relationships with examiners, committees, training providers, suppliers and internal stakeholders
• Prepare reports, papers and data for senior stakeholders and governance groups
• Lead continuous improvement across systems, processes, digital assessment tools and documentation
• Contribute to future planning around qualification changes, technology upgrades and growth in student numbers

 
 
Skills / Experience Required
 

• Experience in education administration, examinations management, or another structured and regulated environment
• Leadership experience, whether through direct line management or managing complex delivery through stakeholders, subject specialists or committees
• Strong knowledge of end-to-end exam or assessment delivery, including planning, logistics, compliance and learner support
• Excellent organisational skills, sound judgement and a high level of attention to detail
• Confidence working with systems such as Microsoft 365, customer databases, learner systems and digital assessment platforms
• Strong written and verbal communication skills, with the ability to work effectively with senior stakeholders and operational teams alike
• Experience from awarding, professional body, further education, higher education or training environments would be welcomed; transferable experience from other compliance-led settings will also be considered

 
 
To Apply
 

• To apply for this Education and Examinations Manager role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.