Support jobs in Abertillery, blaenau gwent
Who we are
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £45 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
About the Role
As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.
This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.
You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.
Key Responsibilities
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Represent the charity’s voice, uphold brand guidelines and act as the charity representative
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Maintain a safe, positive and inclusive group environment
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Identify, report, escalate and signpost all safeguarding concerns
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Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience
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Motivate, encourage and support participants throughout their challenge
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Maximise registration conversions and fundraiser activation
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Work independently, manage your own time effectively, use strong initiative and correct any errors promptly
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Follow clear processes and maintain high standards of accuracy
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Identify, solve and diffuse issues within the groups
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Engage with participants using a warm, friendly and informal tone
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Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)
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Use your personal Facebook profile to moderate groups and build genuine relationships
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Post engaging daily content provided by Social AF
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Manage registrations using GivePanel or similar platforms
Workload & Peak Periods
Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.
We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.
Working Pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions. For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
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Start moderation from 9am (or earlier)
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Monitor activity throughout the day
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Complete a final check before 9pm and be present to sign off at 9pm
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Adhere to our sub-3-hour response time
Person Specification
Essential Criteria
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Minimum 3 years’ professional fundraising experience
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Excellent written communication
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Strong attention to detail
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Ability to work independently and manage your own time
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Confident problem‑solver with the ability to multitask
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Warm, personable communication style
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Receptive to feedback and committed to keeping high standards
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Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile
Desirable
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Events or individual giving experience
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An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges
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Experience using GivePanel
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Experience managing Facebook Groups
Training & Expectations
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Attend compulsory training and monthly team meetings
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Join moderation briefings
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Stay up to date with new processes and training
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Be present and responsive on Slack during working hours
Interviews: Wednesday 5th & Thursday 6th August
Compulsory training: Tuesday 11th and Wednesday 12th August (10am–2pm)
Start date: Week commencing 24th August
Please read the full job description before applying, including the example (on the following page) showing how hours can be split across the 9am-9pm period, before submitting your application. Applicants who do not meet the essential criteria or who do not answer the questions below in their covering statement will not be considered for an interview.
Please submit your CV and a covering statement answering the following:
What aspects of your fundraising experience and personality would lend themselves to this role? (150 words or less)
How would you see this role fitting alongside your other commitments?
If you are shortlisted at this stage, you will be asked to complete an online task in advance of being invited to an interview.
The client requests no contact from agencies or media sales.
Beat’s advocacy programme supports people affected by eating disorders, and their carers, to access the treatment, information and support they are entitled to within national guidance. Too often, people face barriers to care, delays in accessing treatment, or decisions that do not appear to reflect relevant guidance. The advocacy programme aims to help people challenge these barriers, understand their rights and options, and feel more confident to advocate for themselves or those they care for.
The Advocacy Coordinator will play an important role in delivering and developing this work. This will include providing direct advocacy support, working closely with Beat’s Helpline and volunteer teams, supporting self-advocacy through resources and letter writing tools, and helping to identify wider themes or systemic issues that may be affecting access to care. The postholder will need to combine empathy and strong communication skills with attention to detail, confidence in working with guidance and processes, and the ability to challenge decisions constructively where needed. This is a varied role that requires sensitivity, tenacity and a strong commitment to ensuring that people affected by eating disorders are listened to, taken seriously and able to access the care they need.
The closing date for this position is 8th July at 9am, however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We aim to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.
We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Engaging Communities and Volunteering Manager will lead a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care.
You will be a dynamic and inspiring leader experienced in all aspects of project management. You will be skilled in developing and delivering programmes which support people in challenging circumstances, working with people and communities to improve life outcomes. You will be experienced in managing teams, supporting colleagues to excel and deliver high impact strategic outcomes. You will understand the needs of diverse groups and be passionate about ensuring that support is developed collaboratively with people with lived experience enabling them to live will and access better care. You will have excellent communication and engagement skills which enable you to grow and nurture relationships with a complex set of stakeholders, including people with lived experience, volunteers and community organisations.
This is a Home-based role, connected to our office in Wolverhampton. Ideally you will need to be located in the Midlands and East of England region.
Prospect Research Manager
Job Title: Prospect Research Manager
Salary: £37,500
Contract Type: Full time (35 hours per week) although 28 hours may be considered; the role may require occasional evening and weekend work
Reporting to: Senior Partnership Development Manager, Corporate Partnerships team
JOB PURPOSE
The purpose of the Prospect Research Manager is to lead prospect development for major gifts, partnerships and business development, driving growth in our pipeline to help Magic Breakfast reach ambitious targets and unlock new income opportunities.
KEY RESPONSIBILITIES:
- Lead prospect profiling, network mapping, qualification, and intelligence gathering to support the Major Giving and Business Development teams.
- Drive cross-fundraising initiatives to support prospecting, including:
- Developing an inspiring suite of ‘projects for funding’ for potential partners
- Organising in-house prospecting events to deepen engagement
- Coordinating our ‘new business roadshow’ to foster a prospecting culture across account management teams
- Conduct thorough risk screening and due diligence for prospects and, where required, existing partners, in line with Magic Breakfast’s Ethical Fundraising and Due Diligence Policies.
- Deploy varied new business tactics- including cold calling, email outreach, stakeholder mapping, event networking, and LinkedIn engagement- to secure prospect meetings.
- Identify and attend networking events to strengthen relationships and uncover new opportunities.
- Serve as the key link between I&I and Fundraising, ensuring the latest statistics, stories, and case studies are available to craft compelling, theme-based cases for support.
- Establish processes to measure the impact of work in driving new business across Major Giving, Partnerships, and Business Development, and use these insights to create a continuous feedback loop for learning and improvement.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team.
Shortlisting: 13-15th July
Interview 1: 21st, 22nd, 23rd July
Interview 2 and Informal Panel: 28th, 29th, 30th July
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Project Coordinator (Wales)
About us
Children North-east is a long-established charity dedicated to helping babies, children, young people and their families thrive. Since 1891, we’ve delivered vital services that tackle inequality and remove barriers to opportunity.
Our innovative Poverty Proofing® work supports schools and organisations to identify and address the hidden costs of the school day, ensuring every child can participate fully in education regardless of their financial circumstances
We are now delivering a major programme across Wales, in partnership with Welsh Government and Resolve Poverty, to reduce the cost of the school day and tackle the impact of poverty on learners.
About the role
We are looking for a Project Coordinator to support the delivery of a national programme across Wales. This role will focus on reducing financial barriers in education, amplifying the voices of learners, and supporting schools and partners to embed inclusive, poverty-aware practices.
You’ll work collaboratively with colleagues, stakeholders and communities to deliver meaningful change, helping ensure all children can thrive regardless of their circumstances.
Key responsibilities
- Lead the development of a bilingual national learners’ network to capture and amplify lived experiences
- Deliver training and engagement with children, young people and families
- Support the development of a national educators’ network to reduce school costs and tackle stigma
- Work closely with partners including schools, local authorities and Welsh Government
- Support policy engagement by sharing insights and delivery learnings
- Implement monitoring and evaluation, including data collection and reporting
- Build and maintain strong stakeholder relationships
- Promote the project through events, networks and communications
Person specification
Essential
- Ability to communicate effectively in Welsh and English
- Experience delivering projects involving children, young people and families
- Understanding of participation, consultation and research approaches
- Knowledge of poverty and its impact on education
- Understanding of the Welsh education system and safeguarding
- Strong organisational, communication and data analysis/reporting skills
- Ability to work independently and manage multiple priorities
Desirable
- Degree-level or relevant professional qualification
- Experience managing or delivering multiple projects
Cydgysylltydd Prosiect (Cymru)
Amdanom ni
Mae Children Northeast yn elusen sydd wedi bod yn helpu babanod, plant, pobl ifanc a’u teuluoedd i ffynnu ers 1891. Rydym yn darparu gwasanaethau hanfodol sy’n mynd i’r afael ag anghydraddoldeb ac yn dileu rhwystrau i gyfleoedd
Mae ein gwaith Poverty Proofing® yn helpu ysgolion a sefydliadau i nodi a mynd i’r afael â chostau cudd y diwrnod ysgol, gan sicrhau bod pob plentyn yn gallu cymryd rhan lawn mewn addysg.
Rydym yn cyflwyno rhaglen genedlaethol yng Nghymru, mewn partneriaeth â Llywodraeth Cymru a Resolve Poverty, i leihau cost y diwrnod ysgol a mynd i’r afael ag effaith tlodi ar ddysgwyr.
Am y rôl
Rydym yn chwilio am Gydgysylltydd Prosiect i gefnogi’r gwaith o gyflwyno rhaglen genedlaethol ledled Cymru. Bydd y rôl hon yn canolbwyntio ar leihau rhwystrau ariannol mewn addysg, cryfhau llais dysgwyr, a chefnogi ysgolion a phartneriaid i weithredu arferion cynhwysol.
Byddwch yn gweithio gyda chydweithwyr, rhanddeiliaid a chymunedau i sicrhau newid cadarnhaol i blant a phobl ifanc ledled Cymru.
Prif gyfrifoldebau
- Arwain datblygiad rhwydwaith dysgwyr cenedlaethol dwyieithog
- Darparu hyfforddiant ac ymgysylltu gyda phlant, pobl ifanc a theuluoedd
- Cefnogi datblygiad rhwydwaith addysgwyr cenedlaethol
- Gweithio gyda phartneriaid gan gynnwys ysgolion, awdurdodau lleol a Llywodraeth Cymru
- Cyfrannu at ddatblygu polisi drwy rannu mewnwelediadau
- Gweithredu monitro a gwerthuso, gan gynnwys casglu data ac adrodd
- Datblygu a chynnal perthnasoedd rhanddeiliaid
- Hyrwyddo’r prosiect drwy ddigwyddiadau a rhwydweithiau
Manyleb y person
Hanfodol
- Y gallu i gyfathrebu’n effeithiol yn Gymraeg ac yn Saesneg
- Profiad o gyflawni prosiectau gyda phlant, pobl ifanc a theuluoedd
- Dealltwriaeth o gyfranogiad, ymgynghori ac ymchwil
- Gwybodaeth am dlodi a’i effaith ar addysg
- Dealltwriaeth o system addysg Cymru a diogelu
- Sgiliau trefnu, cyfathrebu a dadansoddi data/adrodd cryf
- Y gallu i weithio’n annibynnol a rheoli blaenoriaethau lluosog
Dymunol
- Cymhwyster proffesiynol neu radd
- Profiad o reoli neu gyflawni nifer o brosiectau ar yr un pryd
Job Title: Senior Relationship Manager – West Scotland
Location: Home based within the West of Scotland.
Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (Home Based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- A successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- You will have a growth mindset which is solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- You will be able to deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
Key dates:
Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



Contract:Permanent, full time
Salary:£38,177 – £45,000 per annum
Location:Hybrid working with a base in Burford, Newport or Manchester
Closing date: Sunday 12 July 2026
First stage interview:Wednesday 22 July 2026
Second stage interview: Thursday 30 July 2026
Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.
We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across Blue Cross have access to high quality, accessible and impactful learning.
This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place.
More about the role
You will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach. Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.
You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues. Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.
This role can be based at Burford, Newport or Manchester, with hybrid working in place.
What you will be doing
- Designing and delivering digital learning solutions from initial concept through to evaluation
- Creating engaging e-learning and digital content using modern instructional design approaches
- Partnering with subject matter experts to develop effective learning solutions
- Managing and developing our learning platform to ensure a great user experience
- Maintaining and evolving the digital learning catalogue, ensuring content is relevant and up to date
- Using data, feedback and insight to measure effectiveness and drive continuous improvement
- Staying up to date with digital learning trends and identifying opportunities to innovate
- Contributing to wider projects and promoting learning across the organisation
About you
You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and able to translate learning needs into practical, high quality outputs.
You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities.
You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.
Essential Qualifications, Skills, and Experience
- Experience designing and delivering digital learning solutions end to end
- Strong knowledge of learning technologies and Learning Management Systems
- Experience using authoring tools such as Articulate 360 or similar
- Strong instructional design and learning experience design skills
- Experience working with stakeholders and subject matter experts
- The ability to manage multiple projects and deadlines
- Strong communication and problem solving skills
- The ability to demonstrate, understand and apply our Blue Cross values
Desirable Qualifications, Skills, and Experience
- Experience working in the charity sector
- Experience of video editing, multimedia or graphic design
- Knowledge of tools such as Adobe Creative Cloud, HTML, CSS or similar
- Experience developing content within SAP Litmos or a similar platform
- Understanding of learning psychology
How to apply
To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.
We reserve the right to close this vacancy early should we receive a high volume of applications.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Are You the Candidate We’re Looking For?
At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.
You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.
We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.
Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.
About the Role
The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.
This role is home based with national travel as and when required.
You’ll be responsible for:
- Promoting the vision and values of Shaftesbury within the residential services.
- Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
- Ensuring you meet all targets and KPIs.
- To participate in Shaftesbury’s national on call rota.
- Develop key relationships and create strategic alliances with all commissioners.
This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.
Why Join Shaftesbury?
We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:
✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
Professional Development – Access to an excellent training and development programme
️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
Pension Scheme – Helping you plan for the future
Wellbeing Support – Access to a comprehensive Employee Assistance Programme
Why You?
You’ll bring:
- Strong organisational and administrative skills
- Excellent attention to detail
- The ability to manage multiple priorities
- A proactive, team-focused mindset
- Diploma level (Level 5) or equivalent level qualification
- Evidence of continued professional and personal development
- Experience within a senior management position previously
- Track record of service improvement and operational achievement
The client requests no contact from agencies or media sales.
Job title: Partnerships Coordinator
Reports to: Partnerships Manager
Salary: Salary of £27,427 per annum.
Location: Hybrid working / Remote options available across our operating regions - with travel around Wales and England
Hours: Full-time, 37.5 hours per week, Monday - Friday
Post No: 2WISPC1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
Corporate partnerships raise vital income and awareness, allowing 2wish to support anyone affected by the sudden and unexpected death of a child or young person.
The Partnerships Coordinator provides coordination, administrative and relationship support across corporate partnerships, event sponsorship and partner stewardship.
Working closely with the Partnerships Manager, the role supports activity across Wales and England, ensuring partner engagement is well organised, accurately recorded and followed up.
The postholder will work with fundraising, events, marketing and regional colleagues to support a joined-up approach to partnership delivery.
The role will involve travel across Wales and England, with some evening and weekend work required.
Key Responsibilities:
Partnerships Coordination and Delivery
- Support the Partnerships Manager to coordinate and deliver corporate partnership activity across Wales and England.
- Act as a point of contact for agreed corporate partners, sponsors and supporters, ensuring enquiries and actions are followed up promptly and professionally.
- Coordinate partner relationships, including communications, meetings, fundraising activity, sponsorship benefits and internal updates.
- Support the preparation of partnership materials including briefing notes, proposals, presentations, impact updates and stewardship communications.
- Attend partner meetings, networking opportunities, fundraising events and sponsorship activity as required.
Partner Stewardship and Engagement
- Support the stewardship of corporate partners, helping them feel valued, informed and connected to the work of 2wish.
- Prepare thank-you messages, follow-up emails, partner updates and impact communications.
- Coordinate partner acknowledgement and recognition with the Marketing & Communications team, including social media content, website updates, event materials and agreed benefits.
- Coordinate agreed partner activity, including fundraising initiatives, volunteering opportunities, awareness-raising and staff engagement.
- Identify opportunities to strengthen partner engagement and long-term relationships.
New Opportunities and Research
- Support the identification of new corporate partnership, sponsorship and partner fundraising opportunities.
- Research potential partners, local businesses, networks and sponsorship prospects aligned to 2wish’s work and values.
- Help develop external networks that support income growth, awareness and regional engagement.
- Prepare background information and draft materials for new business conversations led by the Partnerships Manager and Head of Fundraising.
- Track prospects, approaches, next steps and outcomes.
Event Sponsorship and Partner Activity
- Support the planning and delivery of sponsorship activity across 2wish events.
- Track and manage sponsor benefits, including acknowledgements, deadlines, logos, guest places, marketing requirements, payments and post-event follow-up.
- Work with the Events Coordinator and Marketing team to deliver sponsor activity effectively.
- Coordinate corporate partner involvement in events, including attendance, promotion, fundraising activity and supporter engagement.
- Support post-event stewardship, including thank-you communications, impact updates and renewal follow-up.
CRM, Reporting and Administration
- Maintain accurate and up-to-date records of corporate partners, prospects, sponsors, meetings, actions and income activity.
- Ensure all partnership activity is recorded consistently on the CRM and agreed internal systems.
- Monitor key timelines, including renewals, sponsorship deadlines, meetings, follow-up actions and reporting requirements.
- Support regular updates on partnership activity, pipeline progress, sponsorship status and key actions.
- Contribute to improving templates, processes and ways of working to ensure partnership activity is consistent and easy to manage.
- Share relevant updates with colleagues to ensure partnership activity is visible, coordinated and followed up.
Internal Collaboration
- Work with colleagues across 2wish, including fundraising, events, marketing and communications, and finance to ensure joined-up partnership activity.
- Collaborate with Regional Fundraisers to capture local corporate contacts, opportunities and activity, including identifying where local relationships may have wider partnership or sponsorship potential.
- Share relevant updates so partnership activity is visible, coordinated and followed up.
- Support a consistent and professional approach to corporate partnerships across Wales and England.
General:
- Be responsible for organising own work agenda, time management and administration.
- Adhere to all company policies and procedures including GDPR, Safeguarding, Confidentiality, Health and Safety and Lone Working, and implement safe working practices as appropriate.
- Attend weekend and evening events in support of the charity as necessary.
- Travel across Wales and England as required.
- Participate in team meetings, one-to-one meetings, training and development activity relevant to the role.
- Tasks and responsibilities may be unpredictable and varied. All employees are expected to work flexibly and may be asked to undertake tasks not specifically covered in their job description.
- You will be subject to performance review, including a review of the above duties and performance over the period
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish is based in Llantrisant; for candidates located in South Wales, this role will be primarily office-based, with a hybrid pattern of 3 days in the office and 2 days working from home. We also welcome applications from candidates across the regions in which 2wish operates, where remote working will be considered.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 3 July 2026
Proposed interview date: Friday 17 July 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Officer is a pivotal member of the team who will support the organisation to run its activities efficiently and effectively. As part of a small team, you will work collaboratively with most of the charity’s functions but in particular provide regular support to the SMT, finance, HR and fundraising teams.
Who we are:
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.
The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:
- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.
- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.
- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.
The organisation is just over 10 years old and has enjoyed sustainable growth with an annual budget this year of circa £1.2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.
WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.
Purpose of Role
The Operations Officer is a varied role that helps keep the charity’s different functions running smoothly. Working closely with a small team a typical day can be a combination of regular tasks involving prompt and careful handling of incoming communications by email, post and telephone call, responding to invoices or payment requests and preparation of letters, contracts or reports. Other tasks such as recruitment support, staff onboarding, events and travel planning are less routine but may be part of your day as and when they occur.
Team co-ordinating
· Manage calendars and appointments, scheduling team meetings, appointments and events.
· Co-ordinate travel plans including booking transport, accommodation and supporting visa application processes.
· Attend quarterly Board meetings, taking minutes.
· Assist in the preparation and distribution of Board materials.
· Track charity assets and equipment, liaising with outsourced IT support as necessary.
HR Support
· Lead on fulfilment of recruitment campaigns, organising the recruitment pack, placing job adverts, handling applications, arranging interviews and tests.
· Issue contracts, contract variations, ensure signed records and references are filed.
· Prepare the induction of new joiners including introductory meetings and issuing equipment.
· Storing safeguarding records.
· Administer the charity’s HR filing system on SharePoint and the online HR management system.
· Keeping the charity organogram and staff profiles up to date.
· Logistic support for leavers, arranging collection of equipment.
Fundraising
· Work with fundraising colleagues to ensure that incoming communication is routed appropriately or responded to.
· Update records in the charity’s CRM system.
· Print and post written appeal letters.
· Logistics support for fundraising events, charity attendance at conferences, award ceremonies and trade fares.
Finance
· Handle incoming invoices and payment requests, obtaining authorisation from budget holders.
· Manage staff prepayment cards, topping up funds, issuing new cards and cancelling leavers’ cards.
· Prepare a bi-weekly payment run for international payments.
· Support the SMT with expense claims.
· Update the charity’s finance systems and file financial documents in SharePoint.
· Prepare Gift Aid claims, including utilising the charity’s CRM function.
Administration
· Manage personal and shared email accounts.
· Monitor and route incoming post.
· Answer incoming telephone calls, arranging a rota basis with colleagues.
· Preparing and issuing contracts, letters, reports or similar for signatures, including by Docusign.
· Keep all information confidential and comply with data protection and ethics legislation, including being up to date with GDPR requirements.
Other
· Ad-hoc procurement of goods or services as and when required.
· Comply with the charity’s policies and procedures.
· Occasional travel to charity meetings or events is required. Travel outside of the UK is unlikely.
· Any other reasonable duties as required.
Person Specification
Skills & Experience
This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.
Essential
· Experience in an administrative, operations, finance, HR or team coordination role.
· Excellent organisational skills and ability to manage competing priorities.
· Strong written and verbal communication skills.
· Good working knowledge of Microsoft Office, especially Outlook, Word, Excel and SharePoint.
· Ability to handle confidential information appropriately.
· Strong attention to detail.
· Comfortable working remotely and collaboratively with a small team.
Desirable
· Experience in a charity, NGO or international development organisation.
· Experience using CRM, HR or finance systems.
· Experience supporting recruitment, onboarding or governance processes.
· Understanding of Gift Aid, safeguarding administration or GDPR.
· Interest in waste management, circular economy, climate, environment or international development.
Personal Attributes
· A self-starter, enthusiastic, reliable and professional.
· Can-do attitude, taking a ‘hands-on’ approach to getting things done.
· Enjoys individual, team and collaborative working.
· Ability to work flexibly and know how to prioritise workload.
· Demonstrates a consistent high standard of work and attention to detail.
· Willingness to learn, confident to make improvement suggestions.
· Works with honesty and integrity and is aligned with WasteAid’s values.
The client requests no contact from agencies or media sales.
Role Purpose
This role is at the heart of Child Bereavement UK’s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK’s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact.
As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence.
In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector.
Main Responsibilities
Brand strategy and positioning
· Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities.
· Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven.
· Define and maintain clear brand positioning, messaging and tone of voice for key audiences.
· Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive.
Brand governance and quality
· Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity.
· Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions.
· Provide advice, guidance and sign-off on high-profile or high-risk brand outputs.
· Support teams to use the brand well, balancing consistency with flexibility and creativity.
· Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles.
· Ensure messaging and visual identity are aligned and coherent across channels.
· Contribute to creative briefs and support the development of compelling, audience-focused storytelling.
· Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting.
Brand collaboration
· Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation’s purpose and values.
· Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound.
· Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment.
· Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives.
Internal brand leadership
· Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work.
· Deliver brand training, resources and guidance as needed.
· Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally.
Design
· Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed.
· Be the senior authority for design standards and frameworks.
· Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed.
· Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace.
· Manage and maintain relationships with approved design freelancers and agencies.
Insight, performance and reputation
· Monitor brand health, awareness and perception, using insight to inform decisions and improvements.
· Work closely with marketing and communications colleagues on reputation management and sensitive issues.
· Stay informed about sector trends, public expectations and best practice in brand management.
Collaboration & Stakeholder Engagement
· Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies.
· Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning.
Person Specification
Essential
Experience & Knowledge
· A proven track record of success in leading and/or managing an organisation’s brand activity and maintaining a high-quality brand portfolio.
· Experience of communicating and implementing a brand across an organisation.
· Proven experience and confidence of brand guardianship and developing and implementing brand guidelines.
· The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities.
· Strong understanding of how brand shows up across the full customer journey.
· Strong understanding of audience insight, segmentation and customer needs.
· The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content.
· Experience of collaborating with audiences to develop brand plans and assets.
· Experience of using insight, analytics, testing and research to develop and inform decision-making.
Skills
· Excellent verbal and written communication skills.
· Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
· Meticulous attention to detail.
· Ability to translate business goals into clear brand positioning and direction.
· Strong analytical thinking, using insight and data to inform decisions.
· Excellent creative judgement across visual identity, tone of voice and storytelling.
· Ability to brief, evaluate and elevate creative work.
· Strong project management skills and the ability to prioritise workload.
· Ability to manage multiple initiatives simultaneously.
· Ability to balance long-term brand building with short term performance needs.
· Ability to work collaboratively and bring colleagues on board a brand journey.
· Ability to demonstrate initiative and to work proactively and independently.
· Ability to work well under pressure.
Attributes & Values
· Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
· Collaborative, approachable, and able to build trust across teams.
· Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
· Customer-centric mindset, grounded in audience insight.
· Highly organised, resilient and able to work independently in a remote environment.
· Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
· Willingness to undertake relevant training and development opportunities.
· Willingness to work flexibly to meet organisational need.
· Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
· Previous experience in a Brand Lead or similar role.
· Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
· Understanding of bereavement and the needs of bereaved children, young people and parents.
· Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks
· Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts.
· Exposing adapted brand strategy across multi audiences.
· Knowledge of brand tracking, perception research and audience insight tools.
· Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels.
· Familiarity with CRM systems such as Salesforce.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 6th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task, which will also be shared with you in advance.
Proposed interview dates: 20th and 21st July 2026.
The client requests no contact from agencies or media sales.
Fawcett is recruiting a Campaigns & Content Manager to help shape our campaigns and public-facing content at an important moment for women’s rights.
This is a manager-level role with real responsibility. You will support the development of campaigns aligned to our strategic priorities, create compelling content across channels, and help ensure our public-facing work is clear, engaging and rooted in tackling sexism and misogyny. We are looking for someone with strong content development and digital literacy, a digital-first approach to communications, and the ability to translate feminist, policy or social justice issues into accessible and impactful campaigns and content.
There is real scope for creativity and curiosity in this role. We are a small team, open to new ideas about how to use content and digital engagement to campaign effectively, build momentum and reach new audiences.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.
Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.
Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.
As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.
This is a varied and rewarding role that offers the opportunity to:
• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness
We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.
Role details
Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire
If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.
If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.
To connect and empower transgender, non-binary and gender-diverse individuals by improving wellbeing, self-confidence and resilience.
The client requests no contact from agencies or media sales.
Resident Engagement Officer
Location: Home Based, covering theNorth East
Salary: £32,300 per annum plus £3,715 car allowance
Vacancy Type: Permanent, Full Time
It matters. So we’re bringing it closer to home.
Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.
That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.
This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.
What you’ll be doing
You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.
In this role, you will:
- Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
- Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
- Turn customer feedback into clear, actionable insight that drives service improvements
- Support colleagues across the organisation to engage effectively and confidently with customers
- Coordinate and support customer panels, forums and scrutiny groups
- Capture, analyse and share feedback to influence decision-making at all levels
- Promote engagement opportunities using a variety of channels to maximise reach and inclusion
- Work collaboratively across teams to ensure customer voice leads to real, visible change
- Represent Stonewater within local communities, partnerships and events
- Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations
What you’ll bring
You’re someone who connects easily with people and genuinely cares about making a difference.
We’re looking for:
- Experience in customer engagement, community work, or customer service
- Strong communication skills, with the ability to engage a wide range of audiences
- A natural ability to build trust and rapport with customers and community groups
- Good organisational skills and attention to detail
- An understanding of housing services or a strong willingness to learn
- A clear commitment to equality, diversity and inclusion
- Confidence working independently while staying connected to a wider team
- IT confidence, including using digital tools to support engagement
Location and flexibility
This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.
Why join us?
At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”
This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.
Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Weekenders Journey Guide to support prospective Weekend Foster Carers from their first conversations with Now Foster through to the next stages of the recruitment and assessment journey.
This is a highly relational, candidate-facing role. You will be one of the main people helping applicants understand what Weekenders is, explore whether it is right for them, stay motivated through the process, and feel supported to take the next step.
Introductory conversations (our ‘intro chats’) will be a core part of the role. You will speak with people who are curious about fostering, but who may also feel unsure, nervous or are still working out whether they can foster. Your role will be to bring warmth, clarity and momentum: helping people feel welcomed, informed and confident, while also making sure the right people progress at the right pace.
You will use Now Foster’s digital platform (a bespoke CRM system) to manage the candidate journey, track progress, record key information and help the team understand where applicants are getting stuck or moving forward. You will play an important role in making sure we are attracting the right leads, supporting them well, and learning how to improve the journey as we grow.
This role would particularly suit someone with experience of fostering or working in fostering. It could also suit someone from a related background who is deeply motivated by innovation in this area and excited by what fostering could look like if it were designed around children, carers and relationships.
You do not need to be a qualified social worker, but you do need to be emotionally mature, reflective, organised and comfortable working closely with a social work-led team. You will need to understand safeguarding, and be confident holding thoughtful conversations with prospective carers.
What You’ll Be Doing
Supporting candidates through the journey
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Acting as a consistent, warm and encouraging point of contact for prospective Weekend Foster Carers.
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Carrying out intro chats with people who have expressed interest in the Weekenders programme.
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Helping candidates understand the Weekenders programme, what the role involves, and what the journey looks like.
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Supporting candidates to reflect on whether Weekenders is right for them.
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Keeping candidates engaged, informed and motivated as they move through the process.
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Helping people overcome practical barriers where appropriate, while being honest and clear about expectations.
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Making sure candidate communication feels relational, timely and values-led.
Helping the right people progress
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Helping identify candidates who are ready to move forward, as well as those who may need more time, more information or a different route.
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Support candidates to progress, pause or close, as advised by our fostering service colleagues.
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Using strengths-based and motivational approaches to help candidates reflect on their motivations, support networks and capacity.
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Working closely with social work colleagues to escalate questions, concerns or safeguarding issues appropriately.
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Supporting candidates to prepare for training, home visits and assessment stages.
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Helping ensure the process is clear, efficient and supportive.
Supporting groups, events and community activity
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Supporting information events, training sessions and candidate-facing events.
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Co-delivering sessions with social workers and other colleagues.
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Helping create a welcoming community for people exploring Weekenders.
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Supporting socials and community-building activity for applicants and approved Weekend Foster Carers.
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Helping candidates connect with the mission and feel part of something meaningful.
Administration, data and follow-up
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Keeping candidate records, notes and next steps up to date on Now Foster’s digital platform.
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Using Google Workspace, Trello and other tools to access key documents and manage your workload.
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Making sure no candidate falls through the cracks.
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Supporting data capture so the team can understand what is working and where candidates are getting stuck.
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Helping improve templates, messages, prompts and workflows for the candidate journey.
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Supporting home visit admin and logistics where needed.
Contributing to innovation and learning
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Gathering feedback from candidates to help improve the journey and bringing this insight from candidate conversations into team discussions.
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Helping the team understand what motivates people to become Weekend Foster Carers, what worries them, and what helps them move forward.
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Supporting testing and iteration of new candidate journey approaches.
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Helping us build a process that is warm, efficient, inclusive and effective.
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Contributing to a new model of fostering that is relational, ambitious and designed around children and young people.
You’ll Thrive in This Role If You Are
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Warm and relational – able to build trust quickly and make people feel welcome.
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Emotionally mature – able to have thoughtful conversations about motivation, care, family life and uncertainty.
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A strong communicator – clear, encouraging and confident across phone, video calls, emails and written updates.
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Motivational and strengths-based – skilled at helping people see their potential while also being honest about what fostering involves.
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Organised and proactive – able to manage a busy candidate journey, track next steps and keep people moving.
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Tech-savvy – comfortable using digital platforms, Google Workspace and Trello.
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Confident in your judgement – able to decide when someone should progress, pause or close, while knowing when to seek advice.
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Safeguarding-aware – able to recognise when something needs to be escalated and comfortable working within clear safeguarding processes.
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Reflective and curious – interested in learning what works and improving the candidate journey over time.
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Comfortable with ambiguity – happy working in a small, growing charity where things are evolving.
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Committed to better outcomes for children and young people – motivated by Now Foster’s mission and the potential of Weekenders.
Experience We’re Looking For
Fostering experience would be highly beneficial. For example, this could include experience as a foster carer, working in fostering, supporting foster carers, working with fostering services, or working in a closely related part of children’s social care.
We are also interested in people with experience in:
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Volunteer management
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Children’s social care or youth work
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Community work
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Social prescribing
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Mentoring or coaching
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Recruitment, onboarding or candidate support
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Relationship-based support roles
Most importantly, we are looking for someone who understands the importance of relationships, can guide people through a meaningful decision-making process, and is excited by the possibility of building a different kind of fostering journey.
Bonus Points For
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Lived experience of the care system or fostering.
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Experience working directly with prospective or approved foster carers.
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Experience using motivational interviewing, coaching or strengths-based approaches.
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Experience supporting people through an application, recruitment, assessment or onboarding journey.
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Experience delivering or supporting information sessions, preparation groups, training or community events.
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Experience working remotely or in a flexible, fast-moving team.
An interest in innovation, service design or changing how fostering works.
About Us
Now Foster is a team of innovative social workers, designers, and entrepreneurs on a mission to change fostering in the UK.
We bring together social work, service design, public sector transformation and lived experience to create better outcomes for children and young people. Our overarching vision is to transform the fostering system by bringing many more wonderful people into it as foster carers, so that children and young people have the relationships, stability and support they need to thrive.
You will be joining a small, ambitious and passionate team, alongside our trustees, freelancers and advisors, all of whom play an active part in shaping our work. We partner with local authorities and not-for-profits who share our values and are ready to embrace change. As a registered charity, everything we do is driven by purpose, not profit.
About Weekenders
Weekenders is Now Foster’s flagship programme. It pairs children and young people in foster care with inspiring adults who can offer guidance, stability and encouragement on a regular basis. It is about showing up, making a difference, and being that person a young person can count on.
The programme is growing quickly. We are scaling Weekenders across London and beyond, testing new ways to support applicants, local authorities and independent social workers, and building the operational foundations needed for long-term growth.
A core part of this growth is making sure that people who are interested in becoming Weekend Foster Carers receive the right balance of warmth, encouragement, information and challenge as they move through the journey. That is where the Journey Guide comes in.
Working Pattern and Location
This role is offered at 4 to 5 days per week, with a salary of £34,000 pro rata.
The role can be based anywhere in England, with occasional travel to our Weekender delivery areas. Our Weekenders team is currently based across London and Manchester, and our wider organisational team is based in Oxford. Most work will be home-based, but there will be some in-person meetings, events, training sessions or bi-monthly co-working days.
The role will involve some work outside standard office hours. This is likely to include:
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Around one weekend day per month, which you would take back as time off during the previous or following week.
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Some evening work, for example around one information event per month.
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Some evening intro chats with prospective foster carers, where this helps people engage with the process.
We work flexibly and will support the successful candidate to manage their time in a sustainable way.
Safeguarding
Now Foster is committed to safeguarding and promoting the welfare of children and young people.
This role will involve contact with prospective carers, rather than direct work with children and young people. However, you will need to understand safeguarding, work within Now Foster’s safeguarding processes, and escalate any concerns appropriately.
This role will require an enhanced DBS check.
What’s In It For You
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will play a key role in helping Weekenders grow.
You will be close to the people exploring whether they could become Weekend Foster Carers, and your work will directly shape whether they feel supported, confident and ready to take the next step.
You will join a supportive, collaborative and values-led team. We work hard, care deeply about what we do, and are building something bold and lasting: a new way of fostering that blends social work, design, technology and relational practice.
We will provide the tools and technology you need, cover agreed travel and expenses, and support you to work flexibly within the rhythm of the programme.
How to Apply
Please send us your CV and a short cover letter explaining:
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Why you are interested in Now Foster and the Weekenders programme.
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The experience you would bring in supporting, guiding or motivating people.
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Any experience you have of fostering, working in fostering, children’s social care, community work, volunteer management or similar.
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What excites you about innovation in fostering and what fostering could look like.
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Your availability, including whether you are looking for 4 or 5 days per week and when you could start.
You must have the right to work in the UK.
We recognise that some candidates may use generative AI tools, such as ChatGPT, to support the preparation of their application. While this is acceptable, applications must remain an authentic reflection of your own experiences and motivations. We ask candidates to let us know if and how they used AI as part of the recruitment process.
Our Commitment to Equality
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from individuals of all backgrounds, identities and experiences.
Recruitment and selection decisions are made on the basis of fair, objective and transparent criteria. We will also make reasonable adjustments to the recruitment process to ensure accessibility for all candidates.
Please Note: We are hoping to appoint as soon as possible and will close recruitment once we find the right person so candidates are advised to submit an application as soon as they are able.

