Supporter care jobs

Job Title:Digital Marketing Executive

Salary:£35,000 per annum

Contract:Permanent

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to:Head of Digital Marketing

Every day, Premier, Europe’s largest Christian Media organisation, reaches people through e-mail, websites, podcasts, audio, news, fundraising and digital content that supports faith, discipleship and renewal. 

The Digital Marketing Executive role is central to making sure that activity is delivered accurately, efficiently and on time.

Role Overview

The Digital Marketing Executive is responsible for the operational delivery and co-ordination of Premier’s digital marketing activity. Working closely with the Head of Digital Marketing, you will help ensure campaigns, digital fundraising activity, commercial advertising, outbound e-mails and website pop-ups are planned, booked and delivered to a high standard.

This role is ideal for someone who is highly organised, detail-focused and confident managing multiple priorities. You will work across Premier’s Digital, Commercial, Marketing, Fundraising and Content teams, helping to turn plans into well-executed campaigns that serve our audiences and support our mission.

Key responsibilities will include:

• Campaign Operations and Delivery – Coordinating and delivering digital marketing campaigns across e-mail, website, display, audio and other digital channels, ensuring activity is accurate, timely and effective.
• Advertising and Commercial Coordination – Managing digital advertising bookings, scheduling and delivery across Premier’s platforms, and acting as a key operational link between the Digital and Commercial teams.
• E-mail and On-site Communications – Overseeing outbound e-mails, website pop-ups, overlays, banners and calls to action, making sure they are well scheduled, tested and aligned with wider priorities.
• Workflow and Team Coordination – Maintaining clear processes, coordinating assets and approvals, supporting the Digital Marketing Assistant, and helping teams work smoothly together.

We are looking for someone with:

• Proven experience in a digital marketing operations or campaign delivery role
• Hands-on experience building and delivering e-mail marketing campaigns
• Experience coordinating digital advertising, campaign schedules or inventory
• Strong organisational and project coordination skills, with the ability to manage multiple campaigns and deadlines simultaneously
• The ability to interpret briefs and turn them into practical delivery plans
• Excellent written communication and proofreading skills, with a high level of accuracy and attention to detail
• Strong interpersonal skills, with the ability to build effective relationships across teams and support a junior colleague
• An analytical approach, confidence using campaign data, and a calm, proactive, solutions-focused attitude under pressure
• A personal Christian faith, a good understanding of the Christian community, and a commitment to Premier’s mission to help people encounter God through media

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Head of Research and Engagement

Salary: £34,032 pro rata for 21 hours per week (£56,720 FTE)

Letchworth Garden City/ home working (hybrid)

Part time (21 hours a week)

Permanent

Flexible working considered

Lead research, insight and engagement that helps shape better MS care. If you are an experienced neurology or MS healthcare professional with strong leadership, research and stakeholder skills, this is an opportunity to turn evidence and lived experience into action for people affected by MS.

Join our friendly team
We are looking for someone who can bring people together around evidence, insight and improvement. You will be confident working with health professionals, researchers and external partners, and able to translate findings into clear, practical outputs that support better services and care. You will bring strong communication, project management and analytical skills, with the ability to lead a small portfolio and build trusted relationships across the MS community.

Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
Head of Research and Engagement: This is a senior and varied role where you will lead and oversee our research grants, MS service mapping, supported research and Helpline. Working closely with the Director of Services, you will set priorities, manage key roles, develop stakeholder relationships and make sure our research and mapping findings are shared clearly, accurately and accessibly. You will help strengthen our engagement with the NHS, professional bodies and partners, ensuring our work is rooted in real experience and has practical impact for people with MS.

What we can offer

· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

 

 

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

 

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 1 September 2026 at 9.00am

First Interviews: 17 September 2026

Advice Service Manager

Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?

We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.

If this sounds like you, then apply today!

Position: Advice Service Manager

Location: Chesterfield or Ilkeston (hybrid mix of home and office working)

Salary: £36,887.00 per annum, pro rata

Hours: Full-Time (37 hours per week)

Contract: Permanent

Closing Date: 31st August 2026

About the Role

In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.

Main areas of responsibility include:

• Service Management
• Performance and Quality
• Stakeholder Engagement and Development
• Data, Reporting, and Compliance
• Staff and Team Leadership
• Training and Development
• Teamwork and Relationships

There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.

We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

About You

We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.

The ideal candidates will have:

• Excellent communication skills
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
• A commitment to working to performance targets and KPIs
• A solid understanding of the current welfare benefits system

With experience of:

• Managing, recruiting, motivating, and developing staff.
• Supervising or managing an advice service or project.
• Monitoring and managing performance against quality standards and KPIs.
• Using case management systems and producing performance reports.
• Leading teams, prioritise workloads, and make decisions in a high-demand environment

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you a caring and compassionate individual who is also administratively gifted and highly organised?

Do you enjoy working with people at the same time as working to ensure there is good order and that important projects are seen through?

Would you be excited to help take a 340-year-old organisation forward into its next chapter, caring for a community of residents and a beautiful grade II* listed building?

Might you be the next Clerk and Head of Operations of the Sir William Powell Almshouses we are looking for?

All of the information you should need can be found by accessing the Job Pack. If you would like an informal conversation about the post, the Chair of Trustees, the Rev’d Peter Dobson, would be delighted to speak to you, an appointment can be made by emailing the Chair of Trustees.

The Sir William Powell Almshouses, founded in 1680, and moving to their present location in 1868, have, for all these years, provided affordable accommodation and a residential community for twelve women. The appointed candidate would have care not only for our residents and building, but also, alongside a committed Board of Trustees, the governance and financial well-being of the charity.

The new Clerk and Head of Operations will arrive at an exciting time when new opportunities are being explored as to how we realise the full potential of our assets and what this might mean for the future of the almshouses.

Completed applications, including the details of two referees, should be emailed to the Chair of Trustees by 12noon on the closing date, Tuesday 25th August. Interviews will take place in person in Fulham on Wednesday 2nd September.

Head of Finance (12-Month FTC)

A well-established Housing Charity is seeking a Head of Finance on an initial 12-month fixed-term contract. Reporting directly to the Finance Director, this role offers a unique opportunity to operate as the number two in finance, playing a key role in both strategic leadership and operational delivery while supporting a period of transformation across the finance function and wider organisation.

The organisation is recognised for its commitment to delivering high-quality services and creating positive outcomes for the communities it supports.

This role is ideally suited to an experienced finance professional looking to step into a high-impact leadership position, driving improvements across people, processes and financial insight.

Responsibilities

• Lead and develop the finance function, providing stability and strong leadership during a period of organisational change.
• Drive the Finance Business Partnering function, improving budgeting, forecasting, cash flow management and financial planning.
• Take ownership of the year-end audit, statutory accounts, month-end reporting, and strengthen financial controls and reconciliations.
• Lead finance transformation by improving processes, reducing manual ways of working and preparing the function for a future finance systems implementation.
• Produce high-quality management reporting and dashboards to support decision-making across the organisation.

 

Requirements

• Fully qualified accountant with experience in social housing, charity, or care and support.
• Proven leadership experience, with the ability to manage, motivate and develop finance teams.
• Experience operating at both a strategic and operational level, with a strong focus on business partnering.
• Strong technical accounting knowledge and advanced Excel skills.
• Excellent analytical, systems and communication skills.

This is an excellent opportunity to make a lasting impact within the finance function while supporting a wider organisational transformation. There is a genuine opportunity for the role to become permanent, making it an ideal position for someone seeking both an immediate challenge and long-term stability.

The organisation is looking to appoint quickly, so candidates available at short notice / immediately available are encouraged to apply.

About the role

The Joseph Rowntree Foundation (JRF) is working to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. Inspired by the work of our founder over a century ago, today we are an independent, social change organisation, with an endowment, working across all nations of the UK.

We are recruiting a Policy Adviser to work with our teams in the design, development and delivery of programmes that generate influential arguments, policies and ideas addressing the social and economic challenges underpinning poverty and economic insecurity in the UK today.

As a Policy Adviser, you will be responsible for supporting the delivery of projects that generate arguments, policies and ideas to address the social and economic challenges and chart a course to a different and better future. You will seek out and connect with people or organisations developing new ideas and strategies that can contribute to our mission; and contribute ideas for how JRF should use its platform and resources to support their development. The initial focus of this role is on work and care policy, though this may be subject to change over time.

About you

Candidates will bring experience of working on policy issues and engaging with a range of stakeholders. You’ll have a good understanding of how policy making works across the UK and an awareness of politics and how to make policy change. Knowledge and experience working on either of work or care policy is an advantage but is not essential.

With experience of contributing positively and effectively in a team environment, you will be able to engage with policy dilemmas, drawing on key literature and research evidence with the ability to seek out ideas, examples, people and perspectives beyond JRF that could enrich our work and contribute to our mission. You will thrive working collaboratively with a diverse range of people, be a strong communicator (via writing and speaking) and be able to persuade effectively and engage with a range of stakeholders.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our website.

Candidates are welcome to use AI tools in support of their applications, but anything included must be truthful, accurate, and drawn from your own experience. Be wary of relying on AI too heavily, as it produces generic answers that tend to be marked down. We're most interested in candidates original perspectives, expressed in their own words.

The closing date for applications is Wednesday 26th August 2026.

Interviews will take place on week commencing 28th September 2026.

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We offer a supportive and flexible workplace. More information on our JRF Benefits can be found on our online platform.

We encourage you to read our EVP, which again is located on our online platform.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

Global Programme Coordinator (Maternity Cover)
£32,477 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Maternity Cover up to 6 months

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Global Programme Coordinator to join RCPCH Global on a maternity cover basis. This is an exciting opportunity to support international health programmes that aim to strengthen maternal, newborn and child health systems in low- and lower-middle-income countries.

RCPCH Global is a small, specialist team responsible for designing and managing humanitarian and health systems development programmes internationally. The team works with partners to strengthen clinical education, guidelines, training, digital health tools and organisational capacity, helping to improve healthcare for children and families in some of the world's most challenging settings.

Reporting to the Head of Global Operations, you will coordinate the delivery of RCPCH Global's partnership programme in Myanmar, working closely with local partners, donors, stakeholders and colleagues across the College. You will support programme implementation, financial monitoring, reporting, monitoring and evaluation, and stakeholder engagement, with opportunities to contribute to field visits where appropriate.

Alongside the Myanmar programme, you will coordinate the RCPCH Global Visiting Fellows Scheme, supporting paediatric clinicians from low- and lower-middle-income countries to undertake one-month observerships within the UK/NHS. This will involve coordinating applications and selection, travel and accommodation, financial arrangements, NHS placements and pastoral support.

Key responsibilities include:

• Coordinating the delivery of programme activities with RCPCH Global's international partners, ensuring activities are delivered to agreed timescales and grant requirements
• Supporting programme implementation with partners including the Karenni Nurses' Association and University and the Myanmar Ethnic Health System Strengthening Group in association with Mae Tao Clinic
• Monitoring programme expenditure against agreed budgets and working closely with the RCPCH Finance Team to ensure accurate and timely financial reconciliation
• Coordinating invoicing and financial processes between RCPCH and programme partners
• Supporting donor communications, reporting and compliance requirements
• Maintaining regular communication with international programme partners and stakeholders, including through field visits where required
• Supporting the development of new grant proposals and future programme activity
• Supporting high-quality monitoring, evaluation and learning processes across the programme
• Coordinating the RCPCH Global Myanmar Advisory Group and supporting effective programme governance
• Representing RCPCH Global activities with external stakeholders and partners as required
• Supporting communications and promotional activity, including contributions to the RCPCH website, e-bulletins and publications
• Coordinating the RCPCH Global Visiting Fellows Scheme, including selection, communications, induction and ongoing support
• Organising travel, accommodation, transport and other logistical arrangements for Visiting Fellows
• Coordinating financial support and payments for Visiting Fellows, working closely with the Finance Team
• Liaising with NHS organisations and hospital trusts to coordinate and support Fellows' observerships
• Providing pastoral and practical support to Visiting Fellows during their time in the UK
• Coordinating Visiting Fellows' attendance at the RCPCH Annual Conference
• Supporting induction and debriefing sessions for Visiting Fellows

Essential skills and experience include:

• Degree-level or postgraduate qualification in international development, public health, global health, health systems strengthening, child health or equivalent relevant experience
• Experience successfully coordinating projects or programmes, ideally within the international development or health sectors
• Experience supporting programmes or project teams working remotely and, ideally, in field settings
• Experience working with a range of international stakeholders, including government partners, NGOs, donors, UN agencies or other international organisations
• Strong administrative, coordination and organisational skills, with experience supporting complex programmes
• Experience working with local partner organisations, government counterparts and international or multilateral donor agencies
• Experience supporting budgets, financial monitoring and programme reporting
• Understanding of donor requirements and grant-funded programme delivery
• Understanding of programme monitoring and evaluation processes
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly to a wide range of audiences
• Strong analytical and problem-solving skills, with the ability to work through complex international development or health issues
• Excellent time management and the ability to prioritise competing demands and meet deadlines
• Ability to work independently while contributing effectively as part of a small, collaborative team
• Willingness and ability to travel within the UK and internationally, including occasional overnight stays, where required

Desirable:

• Experience working on health programmes or health systems strengthening initiatives
• Knowledge or experience of the Southeast Asia context
• Experience working on international child health or paediatric programmes
• Experience supporting international clinical education, training or capacity-building programmes

RCPCH has more than 25,000 members and fellows worldwide and is committed to improving the health and wellbeing of children and young people. Through RCPCH Global, the College works with partners internationally to strengthen health systems, build clinical capacity and improve access to high-quality healthcare for children and families.

This role offers an opportunity to make a tangible contribution to international child health while gaining experience across programme coordination, grant management, international partnerships, clinical education and global health.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible hybrid working model, with approximately 40% of working time spent in our London office and 60% working remotely. The role will involve travel within London, the UK and internationally, with overnight stays where required.

Closing date: 13 September 2026
Interviews to take place mid-September 2026

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Fundraising Manager (Training & Corporate Partnerships) to join Solace Women’s Aid on a maternity cover contract.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse, and provide services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

About the Service Solace has launched a new five-year fundraising strategy, with plans to double fundraised income to £3m by 2031. This income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who access our services each year.

The Fundraising Team sits within our Business Development Directorate alongside Communications, Partnerships and Public Affairs. Working collaboratively across the organisation, the team engages with colleagues, senior leaders, trustees, volunteers and our lived-experience-led Shadow Board to maximise income and impact.

About You

You will be collaborative, creative and solution-focused with the ability to support an unrestricted fundraising strategy that drives income generation through our External Training and Consultancy Function and through identifying and fostering productive partnerships with corporate organisations.

With a knowledge and an understanding of corporate fundraising, sales, customer service and campaigns and ideally some experience of the statutory sector, you will support fundraising initiatives to develop Solace’s External Training and Consultancy Function and Solace’s Corporate Partnership Programme. Working closely with the Senior Corporate Partnership and Training Manager, the Philanthropy Manager and the Individual Giving Fundraising Officer, you will bring a confidence in client and stakeholder facing initiatives that drive income generation.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

Additional Information

This is a part time post at 18.75 hours per week and this is a fixed term contract to cover maternity leave. The successful candidates are normally appointed at the entry point of the salary band.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the Talent Acquisition portal by clicking on the ‘Apply Now’ button. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies

• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

This job empowers our automotive family to live their best life by being the first point of contact for individuals seeking support. The role provides high quality information, advice and guidance, helping individuals to identify solutions, access appropriate services to improve their wellbeing, and make a positive change in their lives through a person centred approach.

Job Overview

· Act as the first point of contact for individuals accessing Ben's services, delivering a professional, compassionate and person-centred experience.

· Identify needs, provide information, advice and guidance, and practical support across a range of wellbeing issues.

· Manage all enquiries, ensuring timely intervention, effective signposting and referrals to internal and external services.

· Identify when urgent/critical intervention is required following SASH or Safeguarding processes.

· Work collaboratively with colleagues and partner organisations to ensure individuals receive coordinated and impactful support.

 

Key responsibilities:

· Deliver high-quality information, advice and guidance (IAG) that enables individuals to make informed decisions and access appropriate support.

· Conduct thorough, person-centred assessments, identifying risks, vulnerabilities and safeguarding concerns where appropriate.

· Manage enquiries effectively, ensuring support is delivered within agreed service standards and timescales.

· Maintain accurate, timely and confidential records on Ben's CRM system.

· Provide effective referrals and handovers to Case Management, Specialist Services and external partner organisations.

· Refer / signpost individuals where relevant to access welfare benefits, statutory services, financial assistance and community-based resources.

· To keep abreast of changes in legislation of Welfare Benefits and Statutory Provisions.

· Promote safeguarding best practice in line with Ben’s Safeguarding and Suicide and self-harm policies at all times,

· Build and maintain positive relationships with referral partners, external agencies and stakeholders.

· Contribute to service development through sharing feedback, identifying trends and suggesting improvements.

·  Support the delivery of excellent customer service, ensuring every interaction is professional, empathetic and responsive.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

 

Job Specific Competencies

 

Technical knowledge:

· Understanding of Information, Advice and Guidance (IAG) principles and practice.

· Understanding of statutory services and community support provision.

· Knowledge of safeguarding legislation and best practice relating to vulnerable adults and children.

· Experience using CRM systems and maintaining accurate case records.

· Good understanding of data protection, confidentiality and GDPR requirements.

· Proficient in Microsoft Office applications and digital working practices.

Skills:

· Excellent communication, listening and interpersonal skills.

· Ability to manage a varied workload and prioritise competing demands.

· Strong problem-solving and decision-making abilities.

· Strong organisational and time-management skills.

· Ability to build effective relationships with individuals, colleagues and external stakeholders.

· Resilient, empathetic and customer focused.

 

Qualifications required:

· Level 2 Information, Advice and Guidance qualification or willingness to work towards.

· GCSE (or equivalent) English and Mathematics.

· Commitment to ongoing professional development.

Experience required

 

Essential:

· Experience working in a customer service, helpline or support environment.

· Experience working within community support, social care, welfare, advice or guidance services.

· Experience supporting individuals using a person-centred approach.

· Knowledge and experience of safeguarding vulnerable adults and children.

· Experience of working with confidential and sensitive information.

· Experience using case management or CRM systems.

 

Desirable:

· Experience working within a charity, health and wellbeing, social care or not-for-profit environment. .

· Experience managing your own caseload in a holistic manner

· Experience of completing needs assessments

· Understanding of welfare benefits and statutory support services.

· Experience developing relationships with partner agencies and external stakeholders.

This job is suitable for someone who…

 

 

· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives

· Is proactive and enjoys interacting with people. 

· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.

· Is passionate about people and their importance in making an organisation successful.

· Has empathy with Ben’s mission, vision and values.

· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.

· Is professional, supportive, and inclusive to all individuals accessing support.

· Can hold appropriate professional boundaries.

· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.

· Seeks to enhance and continuously improve self and the services we provide.

· Is flexibility and be adaptable.

· Is conscientious and motivated to deliver to deadlines.

· Is creative and take a solution focused approach.

· Is open and honest and demonstrate integrity.

· Has a desire to help and support others.

· Is approachable.

· Is passionate about the services we deliver.

 

Become Charity is a national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.

It’s not good enough.

We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

The Operations Assistant is a key support role within the Finance & People (F&P) team at Become. Working under the guidance of the Operations Manager, the postholder will provide practical, day-to-day administrative and operational support across HR, operations and – to a limited degree – finance administration.

This is an entry-level role suited to someone who is organised, reliable and keen to learn. The Operations Assistant will serve as a first point of contact for F&P enquiries from across the organisation, handling routine queries, supporting processes and escalating to senior team members where needed.
As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We also especially welcome applications from people from racially minoritised communities.

Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings. The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.

Once the advert has closed, all applications will be reviewed anonymously, to ensure fairness and remove bias.

At the application stage, we ask candidates to complete the application form on our recruitment platform. The application form includes asking the candidate to upload their up-to-date CV and provide an answer for each competency question, using between 100 and 400 words per answer.

To apply for this role, the application form requires you to:

• Upload your up-to-date CV
• Provide your answer to each competency question, using between 100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description
• Complete the Equity and Diversity Monitoring Form (this is notcompulsory, but can help us identify areas we need to look at within our processes)

The deadline for applications to be received is Sunday 6th September 2026 at 11:59pm.
Once the application window is closed your application will be assessed. Become embodies and promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.

InterviewDetails
If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a young Persons Panel, and a Staff Panel.

Interviews will take place on:
Young Persons Panel - 21st September TBC
Staff Panel – 22nd September TBC

Please note, you will receive 2 interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you are no longer wishing to progress your application and you will be withdrawn from the process. We kindly ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become embodies and promotes fairness in our recruitment process. As part ofthis, short-listed candidatesinvited to interviewwill be sent the interview questions in advance.

If you have any reasonable adjustmentsto request for thisrecruitment process, pleaseadviseus on your application form.

If you are a Care-experienced young person (27 years or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager.

Please Note
All applicants must have a Right to Work in the UK.Although the role is hybrid,we are unable to offer work visas or sponsorship for any candidates.

We’reproud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

REF- 230 423

The Engagement Coordinator will join our Engagement Team at the forefront of involving local communities and schools in our exciting tree-planting & urban greening projects and engage people in learning about and taking action for trees and the environment.

The Engagement team at Trees for Cities promotes and leads site-based activities and events for people to participate in our community focused tree planting programme that aims to create healthier, happier urban spaces through nature.

This role supports and coordinates our engagement activities for tree planting and outdoor learning initiatives. This involves conducting community consultations on our site-based projects as well as planning and delivering nature-focused workshops for school children and community groups, public tree planting events, and other activities. Some weekend work is required, with TOIL (time off in lieu).

The person in this role will join two Engagement Coordinators and the Engagement Manager and work closely with other teams to deliver multiple, overlapping projects in diverse London communities.

About Trees for Cities

Trees for Cities is an ambitious, far-reaching organisation.

For over 30 years, Trees for Cities has brought people together to plant and care for trees in towns and cities across the UK. Alongside local communities, partners, and supporters, we’ve planted over 2 million trees where they’re needed most.

Together, we're building a national movement for urban trees and tree equity, so that everyone benefits from the transformative power of trees, no matter where they live.

We're an organisation that suits ambitious, dedicated, and passionate staff. We have roles available for people with varied relevant experience and a willingness to learn more. In return, we offer a warm and supportive team, in-the-job training, and personal career planning.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

About you

Do you love trees and want to learn more about them? Do you enjoy connecting with people of all ages and backgrounds? Are you passionate about nature and inclusive environmental action? Then Trees for Cities is interested in you! 

We're looking for:

• Energetic individuals who are happy to work hands-on outdoors in all weathers at a variety of locations around London. Suitable candidates should also be comfortable working indoors in an open office environment.

• Practical and highly organised collaborators capable of supporting event logistics and keen to facilitate a number of engagement activities from small-scale workshops to public community events involving hundreds of people.

• Confident, adaptable, and inclusive communicators who are comfortable engaging with people of all ages and backgrounds in a range of communities, school staff and pupils, interest groups and volunteers, and who are passionate about what we do at Trees for Cities.

How to apply

Click visit our  website to view a full job description.

To apply, use the application link below to submit your CV and answer the application questions outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please email HR.

Deadline to apply: 25th August 2026

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154

Application Questions:

In lieu of providing a supporting statement, please answer the following questions:

1. Describe any key experience that makes you comfortable with hands-on environmental work in the outdoors.
2. Highlight any key experience that demonstrates your comfort working collaboratively with others in a fast-paced environment.
3. Outline your professional or volunteer experience communicating or interacting with people of varying ages and backgrounds.
4. Why are you interested in this position?

No agencies please.

Discharge Navigator

£30,024 per annum

Birmingham

Location: BSMHFT Acute and Urgent Care, Birmingham

Hours: Full time - 37.5hrs per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. They offer high quality services that support both recovery and wellbeing, and they actively work with people so that they can be in control of their lives.

Their Discharge Navigators work within acute units across Birmingham and Solihull in a key role supporting individuals to enable a smooth discharge back into their accommodation and community.

You will work with Birmingham and Solihull Mental Health Trust Discharge Manager’s to prioritise and manage a case load supporting individuals on a recovery journey. This will involve participating in bed management and multi-disciplinary team meetings.

You will work closely with a range of statutory and other third sector providers including housing providers to find appropriate housing and community support networks to aid successful recovery.

The successful candidate will have previous experience of working in a paid role in the mental health field, with experience of supporting people with a person-centred approach. You will be organised, solution focused and resilient with excellent communication skills.

A full UK driving licence and use of a vehicle is also desirable but not essential.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing Date for applications is Tuesday 1st September 2026

Interviews will be held on Friday 11th September 2026

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, and those with a disability and neurodiverse conditions.

The role:

Shakespeare's Globe is seeking an inspiring Youth Theatre and Learning Manager to manage our established Youth Theatre programme: Globe Youth Theatre | Shakespeare's Globe.

This is a truly exciting opportunity to have an educational and social impact on our cohort of c.200 Globe Youth Theatre members through your skills in arts administration and project management.

The Youth Theatre and Learning Manager position sits within the award-winning Learning team with two primary areas of responsibility:

1. Overseeing the operations of our thriving Globe Youth Theatre, which runs every Saturday during term time and, as of September 2026, will serve c.200 young people aged 8-19, with c.10 staff on site.

2.  Alongside this, the postholder also makes an important contribution to the smooth running of the wider Learning team as a line manager and part of the team’s leadership group.

NOTE: This is a programme management role, not a facilitation or session-delivery role, so you won’t be delivering sessions/workshops to the young people - sessions are delivered by our wonderful freelance Globe Education Practitioners. You will oversee the operations and quality of provision.

Key responsibilities include:

• Managing the schedule, staffing, and other key operations for our weekly youth theatre sessions on Saturdays for c.200 members and c.10 staff (this programme is established, so you will not need to build these from scratch, but will be responsible for ensuring their continued smooth running).
• Managing the plan and logistics for two ‘sharings’ of GYT work on the Globe’s stages.
• Driving high standards in the delivery of our key areas of impact: confidence, collaboration, new friendships, enjoyment, and performance skills.
• Line management of three direct reports: the Youth Theatre and Learning Coordinator, and two Education Administrators who sit within the wider Learning team.

For more detail on responsibilities, please see the job description.

The skills:

• A track record of working successfully in a Youth Theatre setting.
• Experience of managing direct reports with the ability to lead, motivate and inspire.
• A positive and empathetic mindset and communication style, enabling you to build rapport and work well with people.
• A demonstrable passion for helping young people to learn and broaden their horizons, especially those who experience inequality
• An anti-racist approach and mindset.
• Commitment to continuous improvement, of self, of staff, of service.

Work pattern:

• Fixed term contract for 12 months. A full set of terms and conditions will be supplied with a contract of employment.
• The work pattern for this role is Tuesday to Saturday, 9am to 5pm.
• 35 per week, exclusive of breaks, Additional hours at evenings and weekends may be required for which time in lieu may be granted. There are no extra payments for additional hours worked.
• Holiday: The annual holiday leave is 25 days per calendar year (full-time equivalent) plus Bank Holidays. One day of additional annual leave every service anniversary up to 28 days (full-time equivalent).

Key dates to know in advance:

• First round interviews: Wednesday 16th September, Thursday 17th September, Friday 18th September.
• Second round interviews: Wednesday 23rd September, Friday 25th September.
• Desired start date: Monday 12th October (notice period allowing).
• GYT Spring Sharing: Sunday 21st March 2027 on the Globe stage.
• GYT Summer Sharing: Sunday (TBC) in July 2027 on the Sam Wanamaker Playhouse stage.

The team:

The Education Department:

Education is at the heart of Shakespeare’s Globe. We run a year-round programme of activities, courses and events for schools, families, young people, universities, drama schools, scholars and the general public, both on and off-stage. Activities are aligned with values of social justice, access and Shakespeare for all, and delivered by the teams which make up this department: Learning, Education Producing, Higher Education, and Research & Collections.

The Learning Team:

The Learning team is a team of 10, which includes the Youth Theatre and Learning Manager and the Youth Theatre and Learning Coordinator. We coordinate all of Shakespeare’s Globe’s extensive activity for schools and teachers (serving over 80,000 students per year), and a range of activity for young people accessing our work outside of school settings (e.g. Globe Youth Theatre and our holiday Young Actors Courses).

To apply:

For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on Monday 7th September 2026.

Tips for your cover letter from the hiring manager:

• Be concise - no more than 2 pages, please! Ideally less!
• We want to hear about:
  • Your line-management experience and approach
  • The impact you have had on direct reports and people you have mentored or supported
  • Your experience with Youth Theatre management
  • The impact your work has had on young people and families
  • Your role in managing other relevant significant provisions or projects/programmes
  • The impact you had in these roles

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.