Supporter care manager jobs

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’) As a result, the Spear Partner Fundraising Manager role requires raising funds for both churches and charitable trusts.

About the role

Spear is in an exciting time of growth, as we expand our work nationwide. You will play a pivotal role in equipping new and existing Church Partners to build sustainable, thriving Spear Centres that transform young people’s lives. 

With an annual fundraising target of £125k, you will combine strategic insight, relationship-building and hands-on application writing, as well fundraising advice to help Church Partners grow diverse and resilient fundraising streams. Working closely with Trustees, Church leaders and Spear’s Central teams, you will strengthen funding pipelines, unlock new opportunities and ensure partners are supported every step of the way. 

Key information

• Salary: £37,000
• Contract: Full time (4 days considered) permanent. Monday – Friday with some out of hours work needed for events such as Spear Celebration. Ad hoc regional travel required to deliver training and support to partner churches.
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Friday 27th March, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Creative, self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
• Excellent written and verbal communication skills, with the ability to produce persuasive, high-quality fundraising applications
• Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to a range of stakeholders both, internally and externally
• Experience in fundraising, Trust and/or community fundraising desirable, with good working knowledge of other fundraising streams is desirable but not essential
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information 

We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.

We’re looking for a passionate and dedicated Community Engagement Fundraiser to play a crucial role in delivering our ambitious fundraising targets by engaging local businesses, community groups and organisations. Your goal will be to grow our supporter engagement by developing relationships and drive income through innovative and creative events, campaigns and appeals while raising awareness of Keech’s vital work across the community.

Key Responsibilities:

• Support with the development and delivery of community activities and campaigns working across wider fundraising team
• Build strong relationships with a diverse range of groups and individuals within local community
• Maintain and enhance relationships with existing donors
• Be a Keech ambassador and attend public events to raise awareness of our services

What we’re looking for:

• Excellent problem solving skills with the ability to work collaboratively across teams
• Excellent organisational and communication skills to deliver on high standards and meet targets
• Previous experience within fundraising or marketing
• Project management skills
• Ability to inspire, support and empower volunteers

Why join us:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

For further details, please see the Job Description and Person Specification below.  

Interview date: Wednesday 8th April 2026

As an equal opportunity and disability confident leader accredited employer, we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.

We reserve the right to close this vacancy early if sufficient applications are received.

Please don't use AI in your application, we want to hear from you, not ChatGPT.

The successful applicant will be required to undertake a basic disclosure and barring services (DBS) check

Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

 About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities and Actions

· Deliver a management development programme with measurable impact

· Provide workforce analytics to inform strategic decisions and reduce agency spend

· Coach managers to resolve employee relations issues proactively

· Drive improvements in staff engagement, inclusion, and fair treatment

· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking

· Embed co-production principles across HR processes

· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff

·  Run focus groups so we can properly understand themes and translate them into practical actions

· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers

· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act

· Support with reviewing/refreshing relevant policies linked to those legislative changes

· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

We offer flexibility in terms to suit personal circumstances.  The role could be permanent or fixed term contract and could be split over four or five days per week.  The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889 

Join Our Team as a Fostering Practice Manager – Wales Fostering Service

We're offering an exciting opportunity to become a Fostering Practice Manager within our dedicated Wales Fostering Team. Reporting directly to the Operations Manager, you will lead a team of skilled and passionate Supervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people.

In this pivotal role, you will:

• Lead and inspire your team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales.
• Support recruitment and retention of foster carers, contributing to strategic development and service improvement.
• Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families.

We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experienced Team Manager, Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact.

You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from the Operations Manager, Assistant Head of Business, and wider service colleagues.

What We're Looking For:

• A relevant professional qualification and current registration.
• Minimum 3 years post-qualification experience, with strong knowledge of fostering regulations in Wales.
• Experience in recruitment strategy development or collaboration with Recruitment/Marketing Officers.
• Confidence using social media platforms to promote fostering and enhance visibility across Wales.
• Proven ability to lead organisational change, manage performance, and drive service excellence.
• Strong communication skills, especially in complex or challenging situations.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.

In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.

Key responsibilities

· Lead governance and compliance across the organisation.

· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.

· Support financial oversight, including budgeting processes, reporting, and financial controls.

About you

· Strong experience in charity governance, administration, or organisational management.

· Good understanding of UK charity and company law.

· Confident working with Trustees and senior leadership.

· Financially literate with excellent organisational and communication skills.

· Passionate about animal welfare and the values of our charity.

About us

VCKC enables people to develop skills, knowledge, confidence, and positive relationships through rewarding volunteering. We enable people to improve and maintain their health, find paid work where that is one of their aims, and increase their independence. 

VCKC helps local community organisations to recruit and manage volunteers to provide their vital services, while also ensuring placements are accessible, inclusive and safe, and that volunteers have a good quality experience that responds to their volunteering goals. 

Main Purpose of Job

We are seeking a part-time Communications and Impact Officer to help us promote volunteering opportunities and communicate the impact of our work across Kensington & Chelsea.

This role will lead on impact communications, storytelling, and digital content, ensuring that funders, partners, and the public clearly understand the difference volunteering makes in our community.

You will create engaging content across multiple channels, including social media, VCKC’s website, impact reports, case studies, and funding communications. You will also support colleagues in communicating the impact of their programmes and promoting them effectively by turning data and evidence into compelling narratives, case studies, and marketing materials.

Key duties

• Create engaging communications and digital content to promote volunteering opportunities

• Produce impact reports, case studies, funder updates, and website content

• Manage and grow engagement across social media and VCKC’s website

• Translate data and evaluation insights into clear, accessible communications

• Maintain consistent branding, messaging, and storytelling across the organisation

• Support colleagues with impact narratives for funding bids and external communications

• Monitor communications performance and maintain simple systems for communications data and reporting

Please refer to the job description for further information. 

In your CV and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. 

Interviews will be held in person at VCKC’s office on Friday, 17 April. Interview questions and tasks will be shared with shortlisted candidates in advance. 

Information session: For a chance to find out more about our organisation, the role, join our webinar and Information Session on Thursday, 26 March, 1.30 - 2.30. 

Please click the ‘Apply now’ button to access the full application instructions, including the sign-up link for our Information Session and how to contact us for any queries about the role.

Details of how to join our Information Session are below on Thursday, 26 March, 1.30 - 2.30:

VCKC - Communications and Impact Officer Information Session

Time: Mar 26, 2026 13:30 London

Join Zoom Meeting

https://us02web.zoom.us/j/87411999357 

Meeting ID: 874 1199 9357

One tap mobile

+16892781000,,87411999357# US

+17193594580,,87411999357# US

Join instructions

https://us02web.zoom.us/meetings/87411999357/invitations?signature=08gTtNso79VhCDxRyElw1pTMw4B9eg4Ro0VF32WCuLg 

Business Manager

We have an exciting opportunity for a Business Manager to join the Team, in this key leadership role at the heart of the organisation.

Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies.

Position: Business Manager

Salary: £36,000 per annum pro rata

Location: Sheffield/hybrid

Hours: 30–37.5 hours per week (to be agreed)

Closing Date: Monday 23rd March at 5pm

About the Role

The team care deeply about providing good, safe, specialist services to the community and to clients by providing inclusive, equitable support to all survivors of sexual violence in Sheffield.

You’ll work closely with the Chief Executive Officer (CEO) to keep things running day to day and to strengthen the infrastructure that make this life-changing work possible. You’ll lead across areas like finance, HR, governance, quality, facilities/IT, risk and data protection, and provide empowering and supportive line management to the Business Team and Counselling Team.

You’ll also deputise for the CEO on occasion, helping to provide steady leadership and continuity across the organisation.

About You

We’re looking for a woman who is proactive, organised and resourceful.  Someone who can bring calm, clarity and momentum, identify and prioritise what needs doing, and help people do their best work in a supportive, values-led culture.

Occupational requirement: This post is only open to women (Equality Act 2010, Schedule 9, Part 1). Enhanced DBS required. Applicants must be eligible to work in the UK.

About the Organisation

The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you’ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives.

A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.

Other roles you may have experience of could include Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

We’re currently looking for a Manager, Strategic Implementation (maternity cover), ideally until  31st January 2027 to help us deliver our mission. This is a full‑time position, working 35 hours per week, with the end date subject to the duration of the maternity leave.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance and dental insurance
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Acting as a departmental ‘centre of excellence’ on good practice in project and programme management
• Providing programme and project management to a small number of large-scale flagship initiatives
• Operational delivery of the DfE-funded teacher training scholarships programme
• Line management of 2 individuals

Projects you may work on include:

• IOP teacher training scholarships programme
• Teaching Workforce and Workforce Skills reports across the nations
• Cross departmental project management

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Senior Manager, Workforce & HE
• Senior Manager, Education
• Manager, Teaching Workforce

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience of working in a project-based environment with significant internal and external stakeholder interest
• Experience leading large scale projects
• Management of project budgets, liaising with project and finance leads

Nice to have:

• Project management qualifications

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Health Professional Education and Engagement Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Effro is an innovative dementia project which is part of Platfform for Change. It seeks to promote and support the benefits of physical activity and mental stimulation in slowing the progression of a range of conditions that are under the dementia umbrella. Building on a range of UK and international approaches we work in a person centred, individual way to help people living with dementia to regain a sense of their own identity whilst offering vital short-term respite to those who care for them. Effro offers a range of training and advice to professionals and the public to help them better understand dementia and support those living with it. We seek to train a range of people, with a range of backgrounds including medical professionals, Council staff, social care professionals, paid and unpaid carers. You will be working alongside an experienced training officer who has been part of the Effro project for 5 years who will support you in your role.

Your role will involve taking the Effro approach into the wider community and demystifying the world of dementia whilst tailoring training to meet the specific needs of your audience

Family Support Worker: Targeted Support and Community Programmes

Oasis Hub Lord’s Hill, Southampton

PART TIME, 20 HOURS PER WEEK

FIXED TERM CONTRACT  12 months (with a view to extend – subject to funding)

SALARY: £15,250 per annum (£30,501 for 1 FTE)

We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support families of Oasis students and the wider community. Helping more families to engage with support and provision, including the therapeutic space of our city farm.

We’re looking for an individual who has a passion for supporting families and compassion for all, to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy

The successful post holder must have:

· Experience of family support

· Experience of managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

· Good standard of basic education, including English and Maths Level 2

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following:

Please expand on your CV to tell us about the relevant experience you have in family support

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible

If you have any questions about the role, please contact us via the Oasis Charity Jobs Website

Interviews will take place at the Oasis Academy Lord’s Hill,

The successful candidate will need to be provide proof of the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Haringey Team in London.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11352 Stroke Support Coordinator

Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

Contract: This is a Maternity Cover role for 12 months, until 26 April 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 27 March 2026

First Interview (online): Friday 3 April, via Microsoft Teams.

Second Interview (face to face): Thursday 9 April, London EC1V 2PR

The Role

Reporting to Service Delivery Coach, key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have experience in:

• Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Family Support Worker - Greater Manchester

Maternity Cover up to 12 months

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Greater Manchester region

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.