Supporter care manager jobs

We're looking for a 3 kind, empathetic and resilient Night Support Workers to join our Mental Health Service in Kensington and Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The working pattern for this role is as follows:

Monday to Sunday - Rolling rota
Week one:
Mon Tue Wed Thurs
10 10 10 10
Week two:
Sun Mon Tue Wed
10 10 10 10
Week 3:
Sat Sun Mon Tue
10 10 10 10
Week 4:
Fri Sat Sun Mon
10 10 10 10

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Trust Fundraising Executive

Hours: Full-time (35 hours per week)

Location: London N4, but with with the flexibility to work from home part of the week.

Salary: £28,768 (+ a cost of living increase from 1st April 2026 in line with NJC scales)

Contract: Permanent

About us

Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.

About the role

This is an exciting time to join our successful fundraising team and support the generation of income for our life-saving work through charitable Trusts and Foundations.

Supporting the successful delivery of our strategy, you will be part of the team who has responsibility for maintaining our relationships with existing Trusts, conducting independent research into both new and existing relationships to identify strong prospects, assisting with the development of compelling cases for support across all our services and having responsibility for a group of Trusts under the guidance and support of your manager.

You might have experience of working in a Trust role and are looking to take that next step in your career, with the opportunity to independently manage a portfolio of Trusts and Foundations while supporting the team on new and innovative ways of raising income. We are also interested in hearing from applicants looking to get into Trust fundraising. A willingness to learn and work with initiative is essential and in return we will support you as you develop your Trust fundraising skills.

Ultimately, a successful candidate will have solid writing and research skills, and the ability to approach the challenges of Trust fundraising for this charity with curiosity, creativity and enthusiasm.

Whether you are looking to develop your skills or bring existing experience to a values-led organisation, this role offers the chance to make a meaningful contribution while continuing to grow professionally.

Interested?

If you are interested, have a read of the recruitment pack that contains further information about this role, the benefits of working at Prisoners Abroad and a link to our application form. If you click 'apply' you will be redirected to our website where you can read more about the amazing work we do. 

Closing Date: 9am on Monday, 9th of February 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Team Manager with extensive social work experience to manage our Sheffield Team. In this role, you’ll be supporting children and young people diagnosed with cancer by managing a team of social care staff who deliver services in line with our organisation’s service specifications.

You will be based at Sheffield Children’s Hospital where most of the team are based with one Social Worker based also at Weston Park Hospital. This is a hybrid role with flexibility to work both from home and from Sheffield Children’s Hospital, however, there is an expectation that the majority of time (70% minimum) you will be present at the hospital with the team, especially on Tuesdays as this is when the whole team is together.

About you

Our work is rewarding but also complex and demanding; you will need to be resourceful and resilient.

We are looking for a social work qualified experienced people manager to take responsibility for operational management and development of our social work services.

You will ensure that effective services are delivered to children and young people with cancer and their families through the professional supervision of our staff group, working across split sites.

You will have:

• You must hold an appropriate social work qualification.
• Extensive experience of working with children and young people including complex case work and risk assessment and care planning, caseload management and interagency working
• Experience of managing safeguarding for children and vulnerable adults, legislation, procedures and best practice
• Experience of supervising students and / or staff in a social care setting
• Experience of delivering support to young people and families via different mediums including individuals, groups and digital delivery.
• A proven ability to manage expectations of key stakeholders including staff and service users

This role is subject to an Enhanced level Criminal Record Check. In the event of a successful application a Disclosure report will be sought.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

What we offer

In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.

If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

To arrange an informal chat, please contact Louise Dolphin.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role: 

The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.

The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.

About the Role:

1. Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
2. Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
3. Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
4. Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
5. Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
6. Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
2. Ability to develop and expand digital fundraising.
3. Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
4. Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.

Why you should apply:

Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

• Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience

• Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application

• Contract: Permanent with a 6 months probationary period

• Member of: Fundraising Team

• Reporting to: Development Manager (Partnerships)

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.

Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.

You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.

You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.

Closing date: Sunday 1st March 2026 at 11.59 pm.

Philanthropy Manager

We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes.

Salary: £38000-£42000 per annum 
Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking
Hours: Full time, 37.5 hours per week
Closing date:  28th February 2026

About the Role

As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most.

You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation’s data and research.

Key responsibilities include:

• Managing and growing a portfolio of high value donors, fundholders and corporate partners.
• Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment.
• Creating compelling cases for support, proposals and reports tailored to donor motivations.
• Leading and supporting donor events, briefings, visits and engagement activities.
• Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently.
• Identifying new prospects and building philanthropic networks across Milton Keynes.
• Representing the organisation professionally at meetings, events and community forums.
• Upholding best practice in compliance, data management and ethical fundraising.

About You

You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You’ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities.

You will have:

• Experience in major donor fundraising, high value partnerships, or relationship based income generation.
• Strong written and verbal communication skills, able to craft engaging proposals and impact reports.
• The ability to manage a diverse portfolio and prioritise effectively.
• A proactive, collaborative approach and a commitment to outstanding donor care.
• Sound judgement, professionalism and the ability to manage confidential information appropriately.

A genuine commitment to fairness, inclusion and community empowerment is essential.

About the Organisation

This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves.

Other roles you may have experience of could include:
Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are seeking a Trusts and Foundations Manager to join our fundraising team.  The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.

The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us.  For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 10-Feb-2026 23:30. 
First round interviews will be scheduled for w/c16th February.
Applications will be reviewed on a rolling basis, and we would encourage early application.
Applicants must be living in the UK and have the right to work in the UK. We do not offer visa sponsorship for this position.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in Cardiff or the surrounding area?

As a senior community fundraiser, you’ll will an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales. 

We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters.  You’ll need excellent local knowledge, and the enthusiasm to develop the local region.

The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.

You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes.

No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.

The role is initially offered as an 18-month contract with the potential to become permanent.

About you

We’re looking for someone who is:

Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.

Experienced in managing and building new and established relationships with a focus on retention and income growth.

Enthusiastic, proactive, organised and unafraid to test and try new ideas.

This role will involve being out and about in the community you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.

Previous experience working in a charity is not required. The ability to speak Welsh would be desirable.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Brast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Thursday 19 February 2026 9am

Interview date First stage interview: 23, 24, 25 February 2026

Second stage interview: 1, 2 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are looking for someone who is all about people, purpose and making things happen.

Do you enjoy big goals, meaningful work and great conversations?

Do you love connecting with people and turning shared values into real action?

Do you want to make a real impact for young people, supporting them to thrive?

At 224 Youth Zone, we’re on a mission to change the future for young people in South Bristol. We need someone to lead the way in building a strong network of supporters who believe in that mission. You’ll quickly learn our story, meet the team, and understand the impact Youth Zones have. Then, you’ll get out there meeting individuals, businesses and community leaders across Bristol and beyond showing them how they can be part of something special. Our Founder Patron campaign is already underway, and you will play a key role in driving it forward in the lead up to our grand opening this year. You’ll build important relationships and secure long term support for 224 Youth Zone. When we open, your focus will shift to keeping those relationships strong, helping first time supporters become lifelong partners through thoughtful and creative engagement. You will also lead the way in growing our wider support base, finding new ways for businesses and individuals to get involved and give back.

Night Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Supervisor

Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements. 

About the Role

Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.

Some Key Responsibilities Include:

• Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
• Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
• Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
• Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
• Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
• Lead, motivate, and manage teams effectively, with or without prior formal people management experience

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

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We are looking for a committed and proactive Support Worker to join our team working with young people. This is a rewarding frontline role where you will support young people to develop essential life skills, increase independence, and move towards positive, sustainable futures.

You will work directly with customers in a supported accommodation setting, building trusting relationships and providing practical, emotional, and administrative support. You’ll be part of a dedicated team, working closely with internal colleagues and external agencies to ensure high-quality, safe, and person-centred support.

Key responsibilities

• Build supportive, professional relationships with young people
• Deliver regular, engaging keywork sessions aligned to individual support plans
• Provide day-to-day direct support, including daily living skills and tenancy sustainment
• Support customers with Universal Credit and Housing Benefit claims
• Maintain daily case management, accurate record keeping, and case notes
• Proactively manage risk, safeguarding concerns, and incidents in line with policy
• Follow missing person procedures and escalate concerns appropriately, including liaising with the police when required
• Enforce licence agreements and promote positive behaviour within the service
• Work collaboratively with external agencies including NHS professionals, social workers, and the police
• Encourage rent payments and support effective rent account management
• Promote social inclusion and community engagement
• Uphold health & safety, safeguarding, and organisational policies at all times

What we’re looking for

You’ll be someone who is calm, resilient, and motivated, with a genuine passion for supporting young people.

Essential:

• Ability to manage challenging behaviour positively
• Strong organisational and communication skills
• A proactive, can-do attitude and willingness to take responsibility

Desirable:

• Experience in supported housing or homelessness services
• Knowledge of benefits systems and safeguarding procedures

Personal qualities

• Approachable, respectful, and customer-focused
• Comfortable working as part of a team in a dynamic environment
• Emotionally resilient and able to remain calm under pressure
• Open to feedback and committed to learning and development
• Confident, organised, and flexible

Hours: Full-time, rotating shifts

• Early: 8:00am – 4:00pm
• Late: 12:30pm – 8:30pm
• Every other weekend

Why join us?

• Competitive salary with an upcoming increase
• Meaningful work making a real difference to young people’s lives
• Supportive team environment
• Ongoing learning and development opportunities

Administration Manager

Are you looking for a role that will enable you to fully utilise your talents in a forward thinking and supportive independent charity?

Do you have the skills, experience and personal qualities necessary to provide superb, highly organised and professional HR, office and people management administration support?

We are looking for an Administration Manager to join the team in this part-time working role.

Position: Administration Manager

Location: Exeter

Salary: £31,974 FTE (£19,184 for part-time)

Hours: 21.75 hours per week (flexi time available)

Contract: Permanent

Closing Date: 12 noon Monday 23rd February

Interviews:  Friday 6th March

The Role

You will manage the relationship with external HR consultants, ensuring all HR policies and procedures meet statutory and legal requirements. You will lead a small support services team, oversee office and administrative services, and provide key support to Executive Management and our Board of Trustees.

You will also ensure the office environment is safe, inclusive, and cost-effective, creating a positive working environment for staff and stakeholders.

Why Work Here?

• Opportunity to play a central role in shaping and supporting the charity’s operations.
• Be part of a collaborative staff team, in a positive working environment with engaged Trustees and staff.
• Play a key role in helping to make a positive difference for Devon’s rural and coastal communities

About You

We are looking for a strategic thinker with hands-on-skills, able to think clearly under pressure, work to deadlines and balance competing priorities

You will have experience of:

• Writing policy and procedure documents and reports
• Working in a professional administrative management role
• Providing support and advice to managers and staff on a range of personnel issues
• Health and safety in a workplace environment, including undertaking risk assessments
• Using Word, Excel, PowerPoint and Outlook to a high standard
• HR management and delivery
• Managing a staff team enabling people to achieve their potential
• Formal minute taking

About the Organisation

Join an independent charity that helps to enable and empower communities across Devon to tackle insecurities and inequalities that can arise from living in a rural county.

The organisation is an equal opportunities employer and strive to create a working environment where everyone can make the best use of their skills, free from discrimination or harassment. Applications are welcomed from all sections of the community.

You may have experience in areas such as Admin, Administration, Administrator, Admin Manage, Administration Manager, HR and Administration Manager, Personnel, People Officer, HR Officer, Office Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.

The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.

The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.

This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.

The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.

The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.

About this role: Based in Higher Openshaw, East Manchester, Justlife currently works across Manchester and Tameside providing one-to-one key work support to empower vulnerable adults housed in temporary accommodation (TA) to move towards more secure housing, independent living and improved health and wellbeing. The role of Specialist Support Worker involves playing an active part in the Specialist Support Team by supporting a caseload of clients that are experiencing housing vulnerability and taking part in regular outreach visits to TA’s across Greater Manchester on the Justlife minibus. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers recognising the important role that they play in ensuring that their tenants experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners and professionals, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature you will experience a range of emotions from joy to grief and as such it requires a high degree of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.