Supporter Data Manager Jobs in Birmingham

Are you a talented communications specialist who can write high-quality, strategic resources for fundraisers?
 
Can you articulate the impact our supporters have on the lives of people affected by dementia? And are you looking for pivotal role in a talented team of specialists?
 
We are looking for a talented and experienced fundraising communicator, who can manage and develop our Fundraising Information Bank, and provide off-the-shelf cases for support, innovative propositions, regional toolkits for our highest value and mass fundraising audiences.
You will be able to effortlessly craft reactive communications on breaking news, and also write the compelling stories of people affected by dementia. And we need someone who can align everything they write with our brand key messaging and tone of voice.
 
If you can interpret complex information and make it engaging, and also write strategic copy aimed at fundraising audiences, we need you. If you love building productive working relationships and want to develop this role to make it your own, we need you.

Right now, it’s more important than ever that our supporters know the impact they’re having on the lives of people affected by dementia. Our supporters are pivotal to our work in funding ground-breaking new treatments and our mission to deliver transformational change.
 
The successful launch of our new visual identity and brand strategy last year has played a key part in raising the profile of our cause. Now we’re building on that momentum - and successful, strategic communication with our supporters is essential to maintain our close relationship and show them the huge impact they have on the lives of everyone affected by dementia.
 
You will:

- Lead the organisation on strategic fundraising messaging, ensuring it's on brand, insight led and aligned across all fundraising communications and channels.
- Develop and maintain a central information resource that gives Fundraisers access to accurate, up-to-date information about the Society's activity and impact - including a Fundraising Information Bank, Shopping List and bespoke toolkits to support regional fundraising.
- Understand what our supports need to know, often around finances, and be able to provide them with accurate information.
- Develop and maintain strong working relationships across the organisation, particularly with key communication teams in each departments ensuring a two-way flow of information and feedback about resources produced for teams to use.
- Act as a pivot point to receive, align and direct information for fundraising teams and supporters.
- Develop and maintain a reactive information provision service, responding to queries and bespoke requests within agreed deadlines.
- Develop and maintain a proactive information service, making rapidly available the latest news, messaging, facts, stats and stories about the Society's impact.
- Collaborate with colleagues from other directorates to improve the flow of approved facts, statistics and case studies across the organisation.
- Develop, monitor and report on KPIs for the Fundraising Information Bank.

This is a homeworking role with the flexibility to offer hybrid working, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
 
About you

- You’re highly motivated and adept at writing engaging, strategic copy that translates often complex information for different fundraising audiences.
- You thrive on working collaboratively and can build close relationships across a large organisation with many moving parts, and be a key source of knowledge and insight on what we need to be saying to our supporters.
- You’re someone who can develop processes that ease the sharing of information especially for reactive communications.
- You’re organised with excellent attention to detail, and you can create and update information effectively and quickly.
- You’re comfortable around financial data, and confident asking the questions our supporters need answers for.
- You’re someone who loves a challenge and will make this pivotal role your own.

You are:

- An experienced communications specialist who knows how to make complex information engaging.
- Able to communicate consistently with our key messages and tone of voice.
- High motivated and proactive.
- A confident copywriter who can rapidly produce copy for reactive communications.
- An efficient organiser with excellent attention to detail.
- A strategic communicator who thrives on building collaborative relationships.
- Experienced in writing for a fundraising audience.

If you’re ready to join us and do incredible work, we’d love to hear from you!
 
Interview date: 31st March - 3rd April
Second stage interview - WC 21st April

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re seeking an exceptional and experienced project manager to deliver a pivotal role within our ground-breaking national Kinship Training and Support Service, funded by the Department for Education.

This is our largest contract, and this role is key to enabling our organisational activity. The service offers over 300 online and in-person training events and workshops per year, tailored to meet the specific needs of kinship carers. We need to ensure at least 4,600 kinship carers attend.

You’ll be accountable for successful project delivery, working with executive project sponsors (Chief Operating Officer and Services and Digital Director) and workstream leads (Associate Directors and Heads of departments) to deliver KPI’s to deadlines, escalating and managing risks early.

The type of person we're looking for

You’ll have extensive experience in successful delivery of complex projects that include multiple workstreams and a range of internal and external stakeholders, with technical and non-technical stakeholders. Through your experience of planning, monitoring and controlling project delivery, you’ll quickly set up the necessary systems and processes for success.

You’ll bring strong leadership and communication skills to designing and implementing integrated plans, agreeing deliverables and ensuring accountability. You will need to own this programme of work, and you will need to move at pace.  You’ll interpret needs effectively, ensure clarity of roles and responsibilities and build project management capability. You’ll have a solutions-focused approach and naturally motivate and inspire others to get things done.

Key responsibilities include:

• Work closely with project sponsors, steering group and core team to be accountable for delivery of the programme project KPIs.
• Use a flexible and collaborative approach to set up, deliver and mobilise projects ensuring delivery of vision, aims and objectives.
• Ensure full project documentation, robust project initiation and effective project management and processes ensuring key activity is on track.
• Quickly build detailed project and workstream plans on our project management tool (Asana), ensuring clear roles and responsibilities and supporting colleagues to use the tool effectively.
• Manage multi-department core team including consultants and agencies ensuring they are motivated and working well.
• Set up and implement processes and procedures for successful delivery.
• Support and work with all the workstream leads and deliver integrated plans across the service, focusing teams on what is most important for delivery to meet targets.
• Effectively manage internal and external project communications.
• Establish project documentation across initiation, planning, execution, monitoring and controlling, and closure

Essential knowledge, abilities, skills and experience include:

Project Management qualification or commensurate experience.

• Extensive project management experience in planning, documenting and managing complex project set-up and execution and monitoring performance through the project lifecycle.
• Significant working experience of successful project delivery through effective management of risks, costs, time and milestones.
• Ability to influence others, communicate effectively and build collaborative and productive relationships, internally and externally.
• Proven ability to interpret and transmit the needs of the technical and non-technical teams.
• Ability to solve issues quickly, efficiently and creatively.
• Self-starter who can take the initiative and shape project
• Impressive time management and organisational skills.
• Excellent writing and communication skills.

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.

• Application opens: Friday 14 March  
• Application deadline: Monday 31 March, 10 AM. 
• First interview: Online - starting from Thursday 24 March 
• Second interview: In person - starting from Monday 31 March

Some tips for your application: 

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.

• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above. 

• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.

• Don’t go over 2 pages on your covering letter.

• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.

We will shortlist for this role on a rolling basis, so encourage you to apply as soon as possible. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications.  

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Smile Train is the world’s largest cleft-focused charity, providing free, life-changing treatment to children globally. This is a fantastic opportunity to lead and grow the charity’s legacy programme, building meaningful relationships with supporters who want to make a lasting impact.

Smile Train empowers local medical professionals to provide free cleft treatment in over 90 countries. Its sustainable model ensures children receive the care they need, now and in the future. Having already supported over 1.5 million surgeries, the charity is on a mission to help every child with a cleft – and this role is a key part of that journey.

This is the first full-time Legacy Manager role at Smile Train UK, offering the opportunity to shape and develop its legacy giving programme. You will be responsible for managing relationships with legacy pledgers, increasing awareness of legacy giving, and delivering impactful stewardship activities. This is a unique chance to build a legacy strategy that truly engages supporters and drives long-term growth.

You will be encouraged to be creative and have a relational focus, building meaningful, long-term connections with legacy pledgers.

The role will work alongside the Head of Individual Giving and have administrative support, with legacy administration handled externally.

As Legacy Manager, you will:

• Manage a portfolio of around 300 legacy pledgers, ensuring excellent stewardship
• Act as the first point of contact for all legacy enquiries, responding with sensitivity and professionalism
• Develop and deliver marketing and advertising campaigns to grow the pipeline of legacy supporters
• Organise 2-3 legacy events per year and oversee donor recognition activities
• Work closely with the Head of Individual Giving to shape a strong legacy strategy
• Liaise with Legacy Link, the external legacy administration service
• Maintain accurate records on Salesforce, ensuring high-quality data management and reporting

Ideal skills and experience:

• Significant experience in legacy fundraising, donor stewardship, or a similar role
• Proven ability to increase legacy pledges and deliver successful engagement activities
• Strong relationship management skills with the ability to engage high-value supporters
• A proactive, strategic thinker who is comfortable building a programme from the ground up
• Confident in marketing, events, and donor stewardship
• Experience using Salesforce or similar CRM systems is a plus

Employee benefits include:

• 25 days annual leave, plus bank holidays
• 5% employer pension contribution

We are seeking a skilled relationship manager who can create an exceptional experience for our high-value partnerships and play an essential role in our dynamic corporate Partnerships team. Join us in driving outstanding results and making a meaningful impact as we work towards our RoSPA mission. Our efforts focus on preventing accidents, emphasising home safety, health and safety courses, road safety, and workplace health and safety.

Location: Hybrid with regional travel (must be able to commute to the Birmingham HQ twice a week)

For over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year.  We have grown in to a uniquely, well-rounded safety charity with an increasing global influence necessary to drive change in the modern world and strive towards our vision of an accident-free world.

As a part of RoSPA’s Partnerships team, you will play a vital role in helping to achieve this by driving growth with UK based and international organisations.

So, are you …?

• An experienced Partnerships Manager, or similar, looking to branch out
• A good communicator both written and verbal
• Committed to promoting high standards of service and advice
• Passionate about the life-enhancing and saving potential of health and safety

As a Partnerships Manager, you will:

• Lead the creation and delivery of compelling proposals to prospective partners.
• Develop persuasive pitch materials to effectively present partnership opportunities to potential clients.
• Close deals by identifying opportunities, addressing client needs, and offering creative solutions.
• Establish and maintain relationships with new partners to expand the business network.
• Build long-lasting relationships with existing partners, ensuring continued collaboration and growth.
• Identify and seize opportunities for mutually beneficial partnerships, exploring creative solutions that align with both parties’ objectives.
• Represent the company at external events, conferences, and meetings to build brand awareness and attract new partnerships.

Do you have …?

• An ability to build productive relationships with existing and potential clients
• A recognised relevant sales qualification
• A background in managing partnerships or strategic relationships

If so, we can offer you:

• Stable and long-term employment, with a leading name in the safety sector, enjoying an unrivalled reach and reputation
• The opportunity to join a committed team, and to contribute to a life-changing charitable mission
• Opportunities for training and professional development to help build your career in communications
• Salary sacrifice benefits: (including pension scheme, holiday purchase, Bikes2Work, car leasing scheme and Workplace Nursery scheme)
• Wellbeing: GP line, Health Cash Plan (including Employee Assistance Programme and gym/spa discounts), hybrid working, 25 days’ leave plus bank holidays (increasing with service), office shutdown over Christmas break, long service awards
• Free parking in central Birmingham location and interactive staff days. 

The RoSPA values:

• Respectful
• Open and Independent
• Staff Empowerment
• Prevention in Proportion
• Able and Ambitious

We believe in these qualities and hope that you will identify with them.

Closing date: 25th March 2025

If you are interested in applying for this role, please visit our company website RoSPA and submit a copy of your CV and a letter summarising your suitability and available start date.   

Applicants should be aware that RoSPA may undertake searches on relevant social media websites as part of the selection process.

RoSPA is committed to ensuring equality, diversity and inclusion towards all applicants, and eliminating unlawful discrimination.

We are looking for an experienced home-based trust fundraiser to bring in 6 figure donations from charitable trusts and foundations building on our existing successes in this field, and who will play a vital part in the continued growth of Bipolar UK. 

At The National Lottery Community Fund, we are committed to making a bigger difference in the years ahead.  That’s why being ‘impact-focussed’ is one of our core values.  We want to transform how we use evidence in our organisation so that we can identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach.  Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. In April, we will launch a new Impact Strategy that will explain how we will do this.

This is an exciting new role in Evidence and Impact in which you will have responsibility for helping our new analytical community to use common and consistent datasets.You will take a holistic view of the wide range of data that we use across our work and build a stronger data practice for our team and the wider Community Fund.To do this you will explore how data flows between systems in our organisation before it is used in analysis.With the Head of BI you will design and maintain a target architecture that sets out how we want our data to work and enables engaging and transformative analysis.Strong collaboration with our Technology and Service Design teams will be essential as continuously improve how we use data from our different systems to enable BI and insight.

This is a great role for someone who can see the big picture and wants to work on the overall data landscape at the Community Fund. It would suit someone who wants to build their data architecture skills, has a thirst for knowledge and can see new ways of addressing problems.We are looking for someone who is a strong collaborator and who has helped improve how data is managed within an organisation.Being able to see the value of clear and consistent processes for analysis will also be vital for this role.For those seeking to build their data architecture career, technical training will be provided in the role.

This position can be based in any of the Community Fund’s offices, with travel required for occasional team meetings and events.

Interview Date: Interviews will be held w/c 3rd or 10th March and will take place online via Microsoft Teams.

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. 

On application, please align your supporting statement to the criteria below

Essential criteria

• Understanding of data governance practices, such as data quality, data security and data privacy, particularly in relation to analytical and reporting systems. 
• A strong commitment to ongoing CPD with regards to data and analytics and architecture practice.
• Strong communication skills, with the ability to effectively communicate with different audiences and translate business requirements into technical architecture. 
• Technical expertise in database and analytics technologies, particularly SQL or DAX/PowerBI. 
• Familiarity with architectural frameworks such as the TOGAF standard or similar.
• Strong experience of implementing data architectures, data modelling for analytics, including in designing data models for others to use.

Desirable criteria 

• An appreciation of how data architecture supports AI use in data services.
• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as data analytics and modelling or computer science or related discipline.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Freedom for Animals (formerly known as the Captive Animals Protection Society) is one of the oldest animal rights charities in the UK. Established in 1957, we are celebrating over 65 years of working for animals. Through a combination of undercover investigations, research, campaigns, political lobbying and education, Freedom for Animals is working for an end to the abuse and exploitation of animals for human entertainment in zoos, mobile zoos, aquariums, bird of prey centres, circuses, TV, film and media, and the exotic pet trade.

Freedom for Animals is seeking an experienced Supporter Care Officer to support the Fundraising Manager.

The successful candidate will join a small but growing team and will play a key role in supporting the delivery organisation’s strategic objectives.

You will have demonstrable experience in Google for Business, Microsoft Office and CRM databases, preferably Salesforce. Supporter care and fundraising experience would be an advantage although training will be given. You will assist the Fundraising Manager with a wide range of fundraising tasks and will be responsible for responding to correspondence from donors and supporters. You will also be required to enter data onto the Salesforce CRM so an attention to detail is essential. You will have excellent communication skills and experience of working within small to medium-sized teams. You will be a team player, have a good level of education, be a passionate advocate for animals and animal rights, and share Freedom for Animals ethos and vision. Knowledge of animal protection issues relating to zoos, mobile zoos, aquariums, bird of prey zoos, circuses and the exotic pet trade would be an advantage.

About Focus Birmingham

Focus Birmingham is a local charity committed to transforming the lives of individuals with visual impairments and complex needs across Birmingham. Our mission is to empower people to live independently and achieve their fullest potential. As a charity, we rely on our supporters, partners and donors, volunteers, and team to help us to continue ‘Making lives better’ each day.

We’re seeking a creative, enthusiastic Supporter Engagement Coordinator to help develop and deliver fundraising campaigns, build lasting relationships with supporters, and organise events that raise awareness and funds for our work. You’ll play a key role in helping us connect with donors, volunteers, and the wider community while delivering impactful campaigns that make a real difference.

Key Responsibilities

Fundraising Campaigns

• Plan and deliver engaging fundraising activities, including events, partnerships, community fundraising, and online appeals.
• Work closely with the Income Generation and Partnerships Manager to identify new ways to raise funds.
• Create fundraising materials that reflect Focus Birmingham’s mission and values.

Supporter Engagement

• Build and maintain strong relationships with donors, supporters, and volunteers to ensure they feel valued and connected to our work.
• Coordinate and manage events, handling everything from logistics to day-of operations.
• Respond quickly and professionally to supporter inquiries, making sure they have a positive experience.

Corporate and Community Partnerships

• Build relationships with local businesses, schools, and community groups to secure sponsorships and partnerships.
• Represent Focus Birmingham at events, delivering talks and presentations to raise awareness of our work.

Administration and Reporting

• Keep accurate records of supporter information and fundraising activities in our CRM system.
• Prepare regular reports on fundraising campaigns, highlighting successes and areas to improve.
• Ensure all fundraising activities follow legal and regulatory guidelines.

Additional Duties

• Promote Focus Birmingham’s services to the local community and raise the charity’s profile.
• Contribute to team development by attending meetings and training as required, and follow all relevant policies and procedures, such as GDPR and safeguarding.
• Work to reduce costs, find new ways to generate income, and support the wider team.
• Help maintain a positive and collaborative work environment.
• Stay up to date with the services Focus Birmingham offers and ensure people are connected with the right resources.
• Take on other duties as needed to support the charity’s goals.
  
  

Key Criteria

Qualifications & Training

• Minimum of 5 GCSEs (A-C) or equivalent qualifications.

Skills & Experience

• An understanding of fundraising and marketing, including the importance of meeting income targets.
• Excellent communication and interpersonal skills, with the ability to connect with different audiences.
• Strong organisational skills and the ability to manage multiple tasks and meet deadlines.
• Familiarity with CRM systems and Microsoft Office.
• Knowledge of the charity sector and fundraising regulations is desirable.
• Experience in event planning and delivering successful events is desirable.
• Creative problem-solving skills, and the ability to come up with fresh fundraising ideas.
  
  

Personal Attributes

• Passionate about Focus Birmingham’s mission and dedicated to making a difference.
• Proactive and self-motivated, with a collaborative approach to team working.
• Adaptable, with the ability to face challenges and stay resilient.
  
  

Other Requirements

• A commitment to equality, diversity, and inclusion.
• An understanding of GDPR and confidentiality guidelines.
• Awareness of safeguarding procedures and a commitment to safeguarding service users.
• Willingness to work outside normal office hours from time to time when required.
  
  

How to Apply
If you’re excited about supporting Focus Birmingham’s work and feel you’re a good fit for the role, we’d love to hear from you.

Please review the attached recruitment pack for more details and send us a complete application form telling us why you’d be perfect for the Supporter Engagement Coordinator role.

If you have any questions, or require reasonable adjustments to support your application for this role, please reach out to us via the contact details on Focus Birmingham's website.

Focus Birmingham is an equal opportunities employer and values diversity. We welcome applications from all sections of the community.

Looking to develop your fundraising career and learn all aspects of the fundraising mix?

The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS.

As Fundraising Officer, you’ll play a vital role in securing funding to help people with ME/ CFS.  You can make a positive difference to thousands of people’s lives.

We are looking for someone who

• has experience of fundraising ideally in community or challenge event fundraising
• has excellent written and verbal skills – with experience of building strong relationships
• Is an open and friendly person who takes pride in being a positive change in the world
• has excellent project management and time management skills
• has experience of delivering against targets
• has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance
• has used Raisers Edge or equivalent fundraising database
• has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies

You will be responsible for:

• Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception.
• Developing our charity fundraising appeals
• Developing and promoting the challenge events portfolio.
• Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). 
• You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities.

This position is home-based with occasional travel for fundraising events.

Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate.

A driving license isn’t essential.  Occasional evening and weekend work may be required for events.

The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail.

A background in fundraising is required, although this could be from intern or voluntary work.  An understanding of ME/CFS is desirable.

A bit more about the role....

Stewardship

• Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers.
• Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals.
• Nurturing our regular givers and looking for ways to grow our regular-giving donor base.
• Completing thanking processes efficiently for donations.
• Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested.
• Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement.

Administration

• Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT.
• Optimising fundraising and donation opportunities at key charity events, researching and recording information.
• Supporting the Fundraising and Development Manager as and when needed.
• Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement.

What happens next

If you are interested in applying, send your CV and a covering letter via Charity Job

Covering letters should be a maximum of one A4 side and give examples of:

• experience of fundraising
• building strong relationships
• project management skills
• delivering against targets
• using CRM databases

Interviews with successful applicants will be held online.

This post and final appointment are subject to satisfactory references and an enhanced DBS check.

Good luck!

Jim Morrison

Fundraising and Development Manager

The ME Association

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Fundraising Manager (Partnerships) role is a fantastic opportunity to lead on developing partnerships with The Girls’ Network's corporate and public sector supporters. The programme is well established with £170,000 worth of partners already on board. There is an opportunity to put your own stamp on the work, developing new collateral and ideas for excellent partnerships. The role is within our Fundraising & Communications team of four staff and works in collaboration with regional Senior Network Managers. There is an opportunity for the post holder to collaborate with the Fundraising Manager (Trusts and Foundations) on the development of grant applications.

Key roles and responsibilities

Income generation

• Primary focus of the role is to manage a portfolio of £170,000 worth of corporate partners and public sector organisations, to meet annual income targets and provide an excellent supporter experience.
• Develop compelling funding propositions and case for support to meet priorities, working closely with colleagues in Fundraising & Communications, Programmes and Monitoring, Research, Evaluation & Learning (MERL).
• Maintain an up-to-date pipeline of prospects through research and excellent record keeping (using SalesForce), ensuring that applications are made to meet known deadlines.
• Collaborate with Network Managers on regional corporate partnerships, ensuring a consistent and good supporter experience and identifying opportunities for development.
• Ensure that all reporting and grant monitoring is delivered in a timely manner, working closely with the MERL Manager and colleagues across Programmes.
• Oversee calendar of third-party events, liaising with external partners and ensuring appropriate TGN involvement.
• Provide internal management information and reporting to the Head of Fundraising on a quarterly basis, or as required.

Stewardship

• Develop data management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice, as defined by the Fundraising Regulator and other sector bodies.
• Work with Communications to ensure regular updates to website and other digital channels, identifying opportunities for partnership activities.
• Work with colleagues in Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities

Other duties

• As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

• You will have at least five years’ relevant experience as a fundraiser or in other similar roles e.g. marketing or sales, ideally with at least three years working in fundraising and be able to demonstrate previous success in generating income and achieving targets.
• You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.
• You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally.
• You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
• You thrive on the potential to make a real difference with your work.

Essential

• Proven experience in the charity sector and able to demonstrate fundraising or similar success.
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts.
• Extremely well organised and self-motivated.
• The ability to recognise opportunities to help achieve income targets.
• Strong written and verbal communication skills.
• Understanding of financial information and ability to provide relevant data for applications including budgets and operational targets.
• Commitment to gender equality and social mobility.
• Confidence managing stakeholders.
• Resilience and ability to self-manage workload with support from line manager.

Desirable

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations You have safeguarding knowledge.
• Experience in using Salesforce or another CRM, Hootsuite, Canva, Access (website), Mailchimp.
• Understanding or experience of working from home.
• Experience of working in a small charity.

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

Salary: £30,000 - £38,000per annum (additional £2,000 London weighting) 

Contract type: Permanent- Part time or Full time (minimum 4 days a week).  

Location: London, Birmingham or Bristol. 

Hybrid: 1 day per week in regional office 

We encourage you to get your application submitted as early as possible. Candidates will be shortlisted and interviewed as applications are received.

Envision has launched its latest, three-year strategy. We aim to build the reach and impact of our work, deepening our presence in our hub cities and expanding into new areas of high need and low charity presence.

As our Trusts and Foundations Manager you will support the development and stewardship of fundraising from trusts and foundations, including corporate and major-donor trusts, so that we can secure the resources and build the partnerships we need to fulfil these aims and deliver our mission. You will join at a moment of momentum – we have increased our income year on year over the last three years, diversifying our sources and moving a greater proportion of funding to multiyear and unrestricted streams.

We are seeking a candidate who will champion the transformative impact of Essential Skills on young people from under-represented background and the need to move funding and focus to them, bringing funding partners together behind this shared mission.

Key Responsibilities:  

• Manage our relationships with existing and past funders, through engaging and high-integrity stewardship and communications 

• Track trust and foundation developments to identify new fundraising opportunities from independent trusts and foundations, including those associated with major donors and businesses.

• Identify new prospects and build a strong pipeline of potential funders through desk research, social media, events, network mapping and building personal networks

• Develop strong case of support, using impact data and case studies alongside external evaluations to communicate Envisions works 

• Lead on writing trust and foundation applications that support our three-year plan, focussing on applications valued between 4 and 6 digits. 

• Manage the reporting and feedback requirements of our trust and foundation portfolio. 

Essential Experience, Knowledge and Competencies:  

• Previous experience of successful fundraising from Trusts & Foundations

• Experience of developing high quality case for support and/ or tailored proposals for funding 

• Demonstratable success in building and maintaining relationships with new & existing funders, including prospect research experience  

• Experience of project management– highly organised, with the ability to work with initiative and manage your own time to meet deadlines  

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture​ 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.   

To apply you must please read the application pack and apply online.  

Please note:  

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.  

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.  

- We will be interviewing as we go along, so early applicants are encouraged.  

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.  

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. Established in South London in 1971, we now operate specialist residential treatment centres across the UK, providing safe and supportive environments for recovery. In addition to our residential programmes for men and women, we offer relapse prevention, aftercare, and the unique Retreat & Counselling programme, which combines short-stay residential treatment with ongoing at-home support. Our holistic approach ensures seamless care, including support for friends and family affected by gambling harm.

Role Overview:
The Business Development Manager will play a key role in identifying and securing new business opportunities to support the strategic expansion of Gordon Moody’s reach. This role is essential in ensuring the continued delivery of vital services to those affected by gambling harm. The ideal candidate will have experience in business development, strong relationship-building skills, and a deep understanding of evolving funding models, including government, corporate, and philanthropic sources.

Key Responsibilities:

• Identify New Business Opportunities: Research and identify potential funding sources, including government grants, charitable funding, corporate partnerships, and other innovative revenue streams aligned with Gordon Moody’s mission.
• Strategic Planning: Collaborate with senior leadership to develop and implement strategies that adapt to changes in funding models, ensuring Gordon Moody remains competitive and well-positioned for future growth.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including government agencies, trusts, foundations, and corporate partners. Develop a deep understanding of their priorities, expectations, and funding processes.
• Tendering & Proposals: Lead the preparation and submission of high-quality funding proposals, tenders, and grant applications. Ensure all submissions align with Gordon Moody’s strategic objectives and effectively demonstrate our impact.
• Market Analysis & Intelligence: Stay informed on developments within the gambling sector, funding landscapes, and public health policies to identify trends, challenges, and growth opportunities.
• Collaboration Across Teams: Work closely with internal teams (e.g., Finance, HR, and Operations) to ensure a coordinated and effective approach to securing new business opportunities. Align fundraising efforts with the organisation’s broader goals.
• Performance Tracking & Reporting: Monitor and report on business development progress, including secured funding, pipeline development, and impact metrics. Use data to refine strategies and improve future business development efforts.
• Ambassadorial Role: Represent Gordon Moody at key events and conferences throughout the year, promoting our mission and fostering new opportunities.

Person Specification:

Essential:

• Experience: Proven track record in business development, ideally within the charity, healthcare, or public sector, with a strong understanding of funding models, grants, and partnership development.
• Strategic Thinking: Ability to think creatively and strategically about new revenue models and sustainable funding sources in a changing landscape.
• Stakeholder Management: Strong interpersonal skills with the ability to build and maintain relationships with a variety of stakeholders, from government agencies to corporate partners and foundations.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Project Management: Excellent organisational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
• Analytical Skills: Strong ability to analyse trends and data, using insights to make informed decisions and recommendations.
• Passion for the Mission: A genuine passion for making a difference in the lives of those affected by gambling-related harm, with a commitment to the values and mission of Gordon Moody.

Desirable:

• Knowledge of the gambling sector and its challenges.
• Experience in working with public sector funding bodies or philanthropic organizations.
• Previous experience in a fundraising, partnership, or revenue-generation role in the charity sector.

This role offers an exciting opportunity for a driven and strategic professional to contribute to the growth and sustainability of Gordon Moody, ensuring we continue to provide life-changing support for individuals and families affected by gambling harm.

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.

The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#

Key responsibilities for the role are

• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.

• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.

About Boccia England

We are the national governing body (NGB) for boccia in England and a registered charity.

We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.

Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.

We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.

Further information about Boccia England can be found on our website.