Supporter engagement manager jobs

Are you a multi-channel fundraising or marketing professional looking to take your next career step? Do you want to use your experience and expertise to help us get to a world where every pet has a safe, loving home for life?  If so, we would love to hear from you!

At Woodgreen we are delivering an ambitious fundraising strategy to grow and optimise income, public support and awareness of our charity. To help us support and deliver our ambitious Individual Giving programme, we are looking for a driven Campaign Manager to join our Donor Engagement Team. 

Known internally as Engagement Campaign Manager our successful candidate will work with internal and external stakeholders to develop and deliver campaigns across multiple channels to generate income and increase the loyalty across a range of audiences.

They will;

• Project manage a range a of direct marketing campaigns, including direct mail, digital and telemarketing.
• Evaluate campaigns and provide recommendations.
• Report monthly on your campaigns against key performance indicators.
• Support the Senior Development Manager with the development of an annual budget, its quarterly reforecasting and monthly monitoring
• Support the Senior Development Manager with the development and implementation of a multi-audience engagement programme, in collaboration with teams across the Income and Engagement directorate.

With a background in fundraising you will also have experience of working across multi-channel campaigns and a proven track record of developing audiences and will be committed to delivering successful direct marketing campaigns that make an impact. You will be analytical and know how to use insight to optimise your campaigns and will be equally comfortable and confident with the development of creatives and working with external agencies.   

This is a full time hybrid role, working 37.5 hours per week.  Our Head Office is based in Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month. The starting salary for this position is £36,665 - £44,812 per annum, depending on experience.  This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Specialist IOM Recovery Worker (Supported Housing)

37 Hours per week

Permanent

Southampton

Salary Scale: 24 - 28 (£28,687 - £32,606 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You’ll Make

Are you looking for a role that makes a real difference in people’s lives, that is both rewarding and fulfilling?

An exciting opportunity has arisen to work at our Integrated Offender Management (IOM) House in Southampton.  The project opened in 2015 and is designed to work with housing and substance use issues who are part of the Hampshire Integrated Offender Management Scheme. The IOM House seeks to provide an opportunity to engage in a substance free and safe environment. 

IOM is a partnership and joint approach by the Police, Probation and the Society of St James to work with people who have substance use issues as well as being involved in the criminal justice service.

You will work as part of a wider team, (although it will be mostly lone working) within the IOM House and in area of Southampton. There may be other professionals hot desking from the project and they also support the house staff and residents. The roles within the IOM House will be forging partnerships to motivate and support service users to: improve their daily living skills, retain and sustain their accommodation, engage with meaningful occupation or learning opportunities while promoting empowerment and independence.

Working in partnership with the local IOM Police and Probation teams you will ensure the residents maintain engagement with the IOM Scheme and that the environment in the house is positive, supportive and safe. You will be expected to develop the project to ensure residents have structure and routine, whilst working with the residents in a trauma informed way. You will need to communicate and build links with the local services as well as county-wide IOM Teams to ensure effective partnership working. 

Who We’re Looking For

The successful candidate will have knowledge and/or experience of working with individuals with complex needs within a supported housing environment and have knowledge of the criminal justice system and related issues. You will be highly motivated and able to work on your own initiative and as part of a team, with good organisational and IT skills.

Essential Skills and Qualities

● Experience/knowledge of working with people with diverse needs and histories of homelessness, mental health problems, offending behaviour and/or substance misuse

● Knowledge of local organisations providing support, interventions and employment/learning opportunities

● Be able to lead by example when working within a team

●        Be able to make decisions and problem solve

● Good organisational skills and the ability to work on your own initiative

● Excellent time management to ensure all tasks completed with the ability to prioritise

● Experience of working creatively to motivate and engage adults

● Understanding of equality and diversity, with respect to staff and Service Users

● Knowledge of safeguarding, protection procedures and protocols for vulnerable adults

● Working knowledge of housing management duties for a housing project such as routine H&S checks, testing the fire alarm, reporting maintenance issues (6 bed property)

● Claiming benefits for our residents including Housing benefit and Universal credit when needed

● Enhanced DBS required for this role

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

● A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays

● Flexible working options

● Buying additional annual leave

● Comprehensive induction and training

● Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme

● Company cycle to work scheme

● Discounted laptops and computers with Jamie’s Computers

● Electric Car Scheme

● Blue Light Card 

To apply, please send your CV and Covering Letter explaining how you meet the essential criteria. Please note that applications without a cover letter will NOT be considered

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Friday 11th September 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

This is an exciting opportunity for an experienced and enthusiastic Grants Manager to join Suffolk Wildlife Trust's Fundraising & Philanthropy Team at a pivotal time for nature recovery across Suffolk.

Our ambition is for 30% of Suffolk to be connected and well-managed for nature by 2030, helping wildlife recover and thrive while inspiring more people to take action for nature.

Working closely with the Head of Fundraising & Philanthropy, you will lead and develop Suffolk Wildlife Trust's grant fundraising programme, securing vital income from charitable trusts, foundations and other grant-making organisations to support our strategic priorities and core costs. You will lead on building and maintaining strong relationships with funders, developing a diverse funding pipeline and ensuring the delivery of high-quality applications, stewardship and reporting.

The role will involve identifying and researching funding opportunities, working collaboratively with colleagues across the Trust to develop funding proposals, manage grant reporting and monitoring and ensuring excellent stewardship of existing funders. You will be responsible for the management of grant pipeline & help shape a strategic and sustainable approach to grant fundraising.

You will also line manage a Grants Officer and build strong working relationships across the organisation, helping colleagues identify and develop funding opportunities that support conservation delivery, community engagement and support services development.

To succeed in this role, you will have a strong track record of securing income from trusts and foundations, together with experience of developing successful funding strategies and managing a fundraising pipeline. You will possess excellent communication and relationship-building skills, enabling you to inspire confidence and develop positive partnerships with funders, colleagues and other stakeholders.

The successful candidate will be self-motivated, highly organised and able to manage multiple priorities effectively. They will be strategic, proactive and results-focused, with the ability to identify opportunities, develop compelling cases for support and demonstrate the impact of Suffolk Wildlife Trust's work. Most importantly, you will be passionate about nature recovery and committed to helping deliver our vision of creating a more connected, resilient and wildlife-rich landscape across the county.

This is a permanent, full-time position working 37.5 hours per week Monday to Friday from 9:00am to 5:00pm. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The base of work will be Brooke House in Ashbocking and the starting salary will be up to £35,000 per annum depending on skills, knowledge and experience. 

Advice Service Manager

Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?

We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.

If this sounds like you, then apply today!

Position: Advice Service Manager

Location: Chesterfield or Ilkeston (hybrid mix of home and office working)

Salary: £36,887.00 per annum, pro rata

Hours: Full-Time (37 hours per week)

Contract: Permanent

Closing Date: 31st August 2026

About the Role

In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.

Main areas of responsibility include:

• Service Management
• Performance and Quality
• Stakeholder Engagement and Development
• Data, Reporting, and Compliance
• Staff and Team Leadership
• Training and Development
• Teamwork and Relationships

There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.

We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

About You

We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.

The ideal candidates will have:

• Excellent communication skills
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
• A commitment to working to performance targets and KPIs
• A solid understanding of the current welfare benefits system

With experience of:

• Managing, recruiting, motivating, and developing staff.
• Supervising or managing an advice service or project.
• Monitoring and managing performance against quality standards and KPIs.
• Using case management systems and producing performance reports.
• Leading teams, prioritise workloads, and make decisions in a high-demand environment

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Change Mental Health is looking for a Senior Practitioner to join our team in Invergordon, supporting people through both our community Hub and Outreach services.

You’ll combine direct mental health support with day-to-day guidance and supervision for Mental Health and Wellbeing Practitioners. You won’t hold overall management responsibility for the service, but you’ll be an experienced point of contact for colleagues and help maintain consistently high-quality, person-centred practice. 

About the role

You’ll work directly with people experiencing mental illness, helping them build confidence, resilience and greater independence.

The role includes structured 1:1 support, group activities, personal and outcome-focused planning, community engagement and outreach support. You’ll also provide guidance and supervision to colleagues, support reflective practice and contribute to the continued development of our services. 

Essential

•  Experience providing community-based, recovery-focused or non-clinical mental health support. 
•  Experience delivering structured 1:1 support and developing or reviewing personal plans. 
•  Strong communication skills and the ability to build positive professional relationships. 
•  Understanding of risk assessment and safe decision-making. 
• SVQ Level 3 Social Services and Healthcare (Adults) or willingness to work towards this if required. 
• SSSC registration, or willingness to register within the required timescale. 

Desirable

•  Experience providing guidance, support or supervision to staff. 
•  Experience working within a registered service and meeting SSSC requirements. 
•  Experience facilitating groups or community-based mental health activities. 
•  Knowledge of local services, referral pathways and community supports.

The post is typically worked Tuesday to Thursday, 9am–5pm, with some flexibility occasionally required to meet service needs.

What we offer

• 37 days’ annual leave (pro rata) 
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities 
• 24/7 Employee Assistance Programme, including legal, financial and medical support 
• Cycle to Work Scheme
• Blue Light Card eligibility
•  A supportive approach to flexible working and work-life balance

If you’re an experienced practitioner who enjoys supporting both people accessing services and the colleagues around you, we’d love to hear from you.

This is a unique opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.

General Manager
Salary: £61,400 per annum
Contract: Permanent
Work Pattern: Full-Time 37.5 hours per week (5 days from 7, including weekend and bank holiday working).
Location: WWT Martin Mere, L40

We are seeking an outstanding leader to manage and drive the performance of our incredible visitor attraction and wetland nature reserve near Ormskirk, in Lancashire.

About The Role

This is a genuine opportunity to shape the site, not just run it. Reporting into WWT’s central operations leadership, you will take full responsibility for the day to day operations leading a dedicated team of more than 35 staff and 180 volunteers to deliver our financial, visitor engagement and conservation objectives for the centre, contributing to the delivery of WWT’s Wetlands are the way 2030 strategy.

WWT Martin Mere offers a unique introduction to wetland wildlife and an amazing day out where visitors can experience the spectacle of tens of thousands of ducks, geese and swans during the winter months, and in summer immerse themselves in wetlands teaming with life. Family visitors can enjoy wetland adventure play areas and Europe’s longest stretch of stepping stones.

We are looking for an inspiring leader to deliver ambitious financial, conservation and visitor engagement strategies. You will be required to develop a diverse team of staff and volunteers, attract a growing number of visitors and members, and provide them with an unforgettable experience on each and every visit.

The role includes management of the trading areas, incorporating retail and catering; oversight of the living collection, which includes birds and otters, and the nature reserve which as a Ramsar Wetland Site is of international importance; a thriving learning programme, and a growing events and engagement programme. The role requires close working with Headquarters to help implement WWT’s Wetlands are the way – 2030 strategy.

About You

To be a success in this role you must be an experienced and professional manager and a great leader, comfortable with both operational delivery, visible on the floor leadership and the ability to input strategically at the highest level. You should be strong on financial and business numeracy, comfortable owning the P&L and able to deliver against ambitious and motivating targets while maintaining day-to-day performance.

You will have impeccable standards for cleanliness, health & safety and the visitor experience and a track record for building team performance and morale.

It is a busy and varied role, ideally suited to someone looking to expand their current responsibilities into a broader remit: you might currently be running multiple departments within a larger organisation, or perhaps leading a smaller attraction. Your wealth of experience and proven track record will ideally have been gained within a visitor attraction and you are now looking for your next role to be part of an organisation that has a very special place in people’s hearts.

Essential criteria:

• Educated to degree standard or equivalent
• Demonstrable and successful operations experience within a large visitor attraction or similar operation
• Demonstrable leadership skills, able to positively lead, motivate and continually develop teams and individuals, including volunteers
• Demonstrable ability to create a positive work culture in line with an organisation’s agreed values and behaviours, work collaboratively at all levels and lead by example
• Demonstrable and successful people management with experience in recruitment, training, motivation and performance management
• Demonstrable experience of development and implementation of financial management plans and commercial opportunities
• Demonstrable understanding of methods of planning work programmes and budget controls
• Experience with managing trading operations specifically catering and retail

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Further details

This is a full time position working 37.5 hours per week, 5 days from 7, including weekend and bank holiday working.

Closing Date: Sunday 6th September 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

The Alex Project is Spectra's specialist sex worker support service. We provide outreach, advocacy, online engagement, community development and research activity with sex workers across London.

As our team continues to grow, we are looking for a compassionate, strategic and community-minded leader to join Spectra's Senior Management Team as our new Head of Sex Worker Support Services.

This is an exciting opportunity to shape and develop a well-established service that combines frontline support, community engagement, partnership working and research. You'll work alongside a committed team of staff, volunteers, partners and community members to ensure that sex workers across London can access high-quality, accessible and non-judgemental support.

About the role

The Head of Sex Worker Support Services provides strategic leadership for the Alex Project and is responsible for the overall direction and development of the department.

The role includes:

• Leading and supporting a multidisciplinary team delivering outreach, advocacy, online engagement, research and community development activities.
• Developing partnerships with statutory, voluntary and community organisations across London.
• Supporting staff with complex casework, safeguarding and service development.
• Working with colleagues to secure funding and support sustainable growth.
• Overseeing service monitoring, reporting, quality assurance and learning.
• Supporting meaningful community participation and ethically governed research activity.
• Contributing to Spectra's wider organisational leadership as a member of the Senior Management Team.

About you

We're looking for someone who combines strong leadership skills with a commitment to the rights, wellbeing and self-determination of sex workers.

You will have:

• Experience of leading staff, volunteers or services within the voluntary, health or community sector.
• Experience of advice, advocacy, health or education programmes.
• Excellent partnership-building and communication skills.
• A strong understanding of the diversity of sex worker communities and the barriers many people face when accessing support.
• Knowledge of safeguarding, confidentiality and good record keeping.
• A commitment to anti-oppressive, community-led ways of working.

We particularly encourage applications from people with current or previous lived experience of sex work or transactional sex, and from people with experience of peer-led community support.

About Spectra

Spectra is a health and wellbeing organisation with a strong LGBTQ+ heritage. We work with people from marginalised communities across London, including LGBTQ+ communities, sex workers, young people, and people living with or affected by HIV.

Our values are grounded in lived experience and community participation. We aim to be inclusive, accessible, anti-oppressive, supportive, emotionally aware and community-driven in everything we do.

Location: Hybrid, with a minimum of 8 days per month in the Leeds office
Salary: £45,000-£50,000 per annum
Contract: Permanent, full-time role

BookTrust is the UK’s largest children’s reading charity, working to ensure every child has the opportunity to develop a lifelong love of reading. Through programmes, partnerships and campaigns, BookTrust reaches millions of children and families each year, helping to inspire a brighter future through the power of books.

We are seeking an experienced Statutory Fundraising Manager to secure and grow income from public sector bodies, lottery funders and local government. This is a key role within the Fundraising team, responsible for developing a strong pipeline of opportunities, writing compelling funding proposals and building trusted relationships that support BookTrust’s work with children and families.

A significant focus of the role is coordinating BookTrust’s relationship with Arts Council England, one of the organisation’s most important strategic funders. The postholder will undertake performance monitoring, compliance and reporting requirements, ensuring BookTrust continues to meet its funding commitments while maintaining strong alignment with Arts Council priorities and objectives. Working closely with senior colleagues across the organisation, they will help maximise the value of this partnership and identify opportunities to strengthen and develop the relationship over time.

The successful candidate will bring proven experience of securing statutory income, with the ability to navigate complex funding environments and develop high-quality bids for significant opportunities. You will be a confident relationship builder, skilled at working collaboratively with internal teams and external stakeholders to deliver sustainable income and long-term partnerships.

This is an exciting opportunity to join a purpose-driven organisation and help secure the funding needed to bring the joy and benefits of reading to more children across the UK.

Please download the Candidate Pack [PDF] for further information, including details on how to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Help shape the future of ending homelessness. This is an exciting time to join our Philanthropy and Development team.

We are in the private phase of a £30m campaign to acquire 100 homes, providing stable housing for people experiencing some of the most severe forms of homelessness – with philanthropy providing the seed capital to demonstrate that a different approach to housing is possible. At the same time, we are delivering a bold ten-year strategy that aims to see the beginning of the end of homelessness by 2034.

High Value fundraising – including philanthropy - will play a central role in making our vision a reality, giving fundraisers the opportunity to build relationships with philanthropists to advance some of the most significant and ambitious areas of Crisis' work.

We've invested in the foundations that help fundraisers succeed, including strengthened prospect research, stewardship and supporter engagement functions, enabling relationship fundraisers to focus on developing and growing high-quality donor relationships. You'll join a supportive and ambitious team with clear priorities, strong leadership and a genuine commitment to collaboration, learning and development. For someone who enjoys building meaningful partnerships, working strategically and helping to shape the future of high-value fundraising at Crisis, this is a particularly exciting moment to come on board.

About the role

As Senior Philanthropy Manager, you will build and manage a portfolio of high-value supporters, securing five and six figure gifts that help drive lasting change for people experiencing homelessness. You will develop meaningful, personalised relationships with donors and prospects, creating bespoke opportunities for engagement and inspiring long-term support.

Working collaboratively across Crisis, you will identify new funding opportunities, build a strong prospect pipeline, and develop compelling proposals and engagement opportunities that connect donors to our ambitious vision. We are bold in seeking new opportunities, collaborative in how we work across teams, impactful in our approach to fundraising, and equitable in ensuring every supporter can play a meaningful role in helping end homelessness.

About you

• You're an experienced relationship fundraiser with a track record of securing significant gifts (at the five and six figure level) and managing high-value donor relationships.
• You enjoy building new connections and have experience of using moves management techniques to develop prospects into committed long-term supporters.
• You're strategic, organised and motivated by achieving results, with experience managing portfolios and fundraising targets.
• You're a skilled communicator who can build trust and credibility with a wide range of people.
• You are creative and able to think strategically, acting independently to develop excellent relationships with supporters and prospects.
• You enjoy working collaboratively and developing strong relationships across teams.
• You're inspired by Crisis' mission and excited by the opportunity to help deliver an ambitious vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 1 September 2026 23:55

Interview process: Competency-based interview + presentation task.

Interview date and location:

First round: Wednesday 9 and Thursday 10 September via Microsoft Teams

Second round: Monday 14 September in person, London E1.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.

Julian Support has been supporting the people of Norfolk and Suffolk for over 36 years with their mental health and wellbeing. We are pleased to be working in partnerhip with Norwich City Council, supporting people to create safer homes and better places to live.

Join us and enjoy a professional, supportive workplace, working alongside people motivated and passionate about the services they provide. 

Safe & Habitable Homes supports people in Norwich who have been identified as being at risk from self-neglect & hoarding.

The aim of the Safe & Habitable Coordinator role is to practically and emotionally support people to reduce risks, build trust and support people to create safer, more habitable homes.

Referrals are made through Norwich City Council and their Support NOW project. 

Core working hours are Monday to Friday, 9am-5pm.

This role will be based at City Hall in Norwich, and will be expected to work across the Norwich locality.

Applicants must hold a full, valid UK driving licence as we are supporting people in the community.

Please see the attached Job Description for more details.

If your application is successful, we will contact you with an interview time, interviews will be held on 10th September 2026 at our Head Office in Norwich.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Field Based

Salary: £41,340 - £45,474 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 31/08/2026

Ref No:1101

Help communities across Wales make a lifetime of difference.

At Tŷ Hafan, we believe that when a child's life will be short, no family should have to live it alone. Every day, we support children with life-shortening conditions and their families, helping them create precious memories together.  

The generosity of communities across Wales plays a vital role in making this possible. From schools and sports clubs to community groups, volunteers and dedicated supporters, people come together every day to raise funds that help transform lives. 

We're looking for an ambitious and inspiring Community Fundraising Manager to lead our community fundraising programme and help us build even deeper connections with communities across Wales. 

This is an exciting opportunity to make a significant impact, developing innovative fundraising opportunities, leading a talented team and helping us achieve ambitious growth.

About the role:

As Community Fundraising Manager, you will lead the development and delivery of our community fundraising programme, driving sustainable income growth and ensuring supporters receive an exceptional experience at every stage of their journey. You'll work closely with teams across the charity to identify new opportunities, develop engaging fundraising products and propositions, and build meaningful relationships that inspire long-term support.  

Leading a team of regional fundraisers, you'll provide clear direction, motivation and support, helping colleagues to achieve their potential while delivering ambitious fundraising targets. You'll also play a key role within the Income Generation Management Team, contributing ideas, innovation and strategic thinking to help shape our future fundraising success.

About you:

We're looking for someone who is passionate about building relationships, inspiring others and achieving results. 

You will bring: 

• Experience of successfully leading and developing a team to achieve ambitious targets. 
• A proven track record of driving income or contribution growth through relationship management, account management, sales or fundraising. 
• The ability to identify opportunities, create innovative solutions and bring new ideas to life. 
• Excellent communication, influencing and stakeholder management skills. 
• Strong analytical skills, with the ability to use data and insight to inform decision-making. 
• Effective project management and organisational skills. 
• The ability to work flexibly to include evenings and weekends, or align working hours with supporter activity is essential.
• Most importantly, you’ll be excited by the opportunity to make a genuine difference to children and families in Wales.  

If you're ready to inspire communities, build lasting relationships and help transform lives, we'd love to hear from you. 

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply. 

Closing date: 31st August 2026

Interview Date: 10th & 11th September 2026

Support Workers x2 – Home at Last Service (HALT Service)

Location: Sheffield

Hours: 1 full time post – 35 hours per week and 1 part time post at 28 hours per week

Salary: £32,585 per annum plus £802 Essential Car User Allowance, pro - rated for part time

Contract:  Fixed term until 31st March 2029

Closing date: Monday 31st August 2026 at 11.30pm

 Do you have a good understanding of the needs of people who are sleeping rough and are affected by substance misuse? Then join Shelter as a Support Worker and you could soon be playing a vital role aimed at minimising the impact of bad housing, homelessness and exclusion in the Sheffield area.

About the role

The role is within Shelter, but you will also be part of Sheffield City Council’s HALT team which is multi-agency and works to support people sleeping rough who have drug and alcohol dependence needs. You will work to help people to settle and sustain their homes, support them to access and maintain engagement with substance treatment services. Making sure that Shelter is central to local systems change for people experiencing multiple disadvantages will be a key part of the role, representing Shelter at multi meetings and panels as well as monitoring impact and outcome to report to our funders.

About you

You will have a sound understanding of support and housing issues and experience of working with people with multiple disadvantage. You also have knowledge of safeguarding frameworks, drug and alcohol use and treatment and pathways and experience of working with multiple agencies to support people. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

About the team

Sheffield Hub has been established for over 25 years and provides support to over 5000 people a year across the city.  We work to improve the underlying systems that cause homelessness and housing problems, offering a range of help to people in the community, tailored to their needs. The team are around 70 strong, plus an invaluable team of volunteers.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Please state on your application if you are applying for the full time or part time role, or whether you would like to be considered for both.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.