Supporter engagement manager jobs

The Talent Set is delighted to partner with Centrepoint to recruit a Corporate Partnerships Manager.

This is a brilliant opportunity to take ownership of one of the charity's flagship strategic partnerships – a recent Third Sector Award nominated partnership. Generating over £1 million in annual income, the partnership has exceeded all expectations since launching in 2023. To date, it has raised more than £4.5 million, including a significant donation to help create genuinely affordable homes. Beyond fundraising, the partnership has driven meaningful policy change, raised national awareness of homelessness and inspired outstanding employee engagement.

Alongside providing exceptional strategic account management, you'll lead and develop a team of 2, supporting the delivery of the charity's mid-value corporate programme, managing relationships worth £10k-£130k.

Key Responsibilities

• Lead the strategic delivery of the partnership, ensuring objectives are achieved through outstanding account management, stewardship and partnership planning.
• Build strong relationships across the organisation and with external partners, identifying opportunities to maximise engagement and long-term value.
• Support the partnership's Governance Group, working with senior stakeholders to oversee strategic direction, governance and risk management as well as working closely with the Performance and Monitoring Group to ensure seamless programme delivery, financial oversight and high-quality reporting.
• Provide effective line management to 2 direct reports, Senior Corporate Partnerships Officer and Corporate Partnerships Officer, supporting and enabling them to deliver the mid-value corporate programme.
• Oversee the delivery of the Corporate Volunteering and Payroll Giving programmes. 

Person Specification

• Demonstrable experience managing a flagship or strategic six-figure corporate partnership, involving complex stakeholder management across both internal teams and external partners.
• Experience managing partnerships within the financial services sector would be advantageous.
• A track record of developing and delivering ambitious partnership plans that maximise income, engagement and long-term impact.
• Excellent communication, influencing and negotiation skills, with the confidence to engage senior stakeholders and present compelling proposals.
• Strong financial management and reporting experience, with excellent attention to detail and the ability to translate data into meaningful insight.
• Experience leading, coaching and developing team members to achieve ambitious objectives.
• A collaborative, proactive and solutions-focused approach, with the ability to identify opportunities, solve problems and build lasting partnerships.

What’s on Offer
Salary: c. £40,000 - £47,000
2-3 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Making a difference to young people's lives isn't something that happens by chance. It takes great leadership, strong partnerships and a team united by a shared purpose.

At The King's Trust, we're committed to helping young people develop the confidence and skills they need to move forward in life. Behind every programme, partnership and success story is a team of passionate people working together to create opportunities where they're needed most.

We're looking for a Head of Delivery to lead this work across your area, ensuring our services reach the young people who need them most and deliver meaningful, lasting impact.

This is a role for a strategic leader who enjoys bringing people together around a common purpose. You'll lead talented teams, shape how our services are delivered and build strong relationships with partners, funders and stakeholders who share our ambition to change young lives.

You'll provide leadership across a broad portfolio of programmes and services, ensuring we continue to deliver excellent outcomes while identifying new opportunities to extend our reach and impact.

Working closely with colleagues across the Trust, you'll help turn strategy into action by:

• Leading and developing high-performing teams that are motivated, supported and focused on achieving great outcomes for young people.
• Building strong relationships with partners, funders and stakeholders to strengthen our local presence and create new opportunities.
• Using data, insight and feedback to continuously improve performance, quality and efficiency.
• Ensuring safeguarding, inclusion and young people's wellbeing remain at the heart of everything we do.

You'll also play an important role in helping us deliver against funding commitments, maximise resources and ensure our programmes continue to evolve to meet the changing needs of young people and communities.

We're looking for someone who combines strategic thinking with a genuine passion for supporting young people. You'll be an experienced leader who knows how to inspire teams, build credibility with stakeholders and create a culture where people can do their best work. You'll be comfortable balancing big-picture thinking with operational delivery and will enjoy finding practical solutions to complex challenges.  Experience leading services, partnerships or programmes at scale will be important, as will the ability to use insight and performance data to drive decision-making and continuous improvement. Most importantly, you'll share our belief that every young person deserves the chance to succeed.

Harris Hill is seeking an interim Director of Fundraising for around 10 weeks, working 3 days per week, with one in the office, based in London.

The role can either be paid via the agency on a day rate of £257.69 (£67k), on contract via the charity, or potential consultancy day rate where you charge the client direct.

About the Role:
As Interim Director of Fundraising, you will provide strategic direction and hands-on leadership across all fundraising activities, ensuring income targets are met and future growth is supported. You will oversee major gifts, corporate partnerships, grants, and individual giving, using data-driven insight to optimise performance. Operating on a hybrid basis, you will maintain continuity, enhance donor relationships, and prepare the function for a smooth handover to the incoming permanent Director.

Key Responsibilities:
* Lead the development and implementation of a short-term strategic fundraising plan to maintain and grow income during the interim period.
* Oversee major gifts and philanthropy programmes, including managing key donor relationships and supporting high-value cultivation and stewardship.
* Direct corporate fundraising activity, including pipeline management, proposal development, and relationship building with corporate partners.
* Provide line management and leadership to the fundraising team, setting clear priorities, offering guidance, and ensuring accountability for targets.
* Review and optimise fundraising data, reporting, and performance dashboards to inform decision-making and improve campaign effectiveness.
* Oversee grant fundraising and management, including identifying opportunities, approving high-quality applications, and ensuring compliance with funder requirements.
* Strengthen donor relationship management processes and systems to enhance retention, upgrade opportunities, and supporter engagement.
* Prepare and deliver clear, timely income and activity reports to senior leadership, highlighting risks, opportunities, and recommended actions.

Key Requirements:
* Proven track record in senior fundraising leadership, ideally at Head of Fundraising or Director level, within the charity or non-profit sector.
* Demonstrable experience in strategic fundraising planning and delivering against ambitious income targets across multiple income streams.
* Strong expertise in major gifts and philanthropy, including managing high-value donor relationships and securing significant gifts.
* Experience in corporate fundraising, including developing and managing partnerships and sponsorships.
* Solid background in grant fundraising and management, including oversight of applications, reporting, and compliance.
* Confident user of fundraising data and CRM systems, with the ability to interpret data and produce clear, actionable reports.
* Proven team leadership and line management experience, including performance management and staff development.
* Ability to operate effectively in a hybrid working environment, with at least one day per week in the London office and two days remote.

Desirable Skills:
* Experience of leading fundraising functions through periods of transition or organisational change.
* Familiarity with UK charity fundraising regulations and best practice frameworks.
* Experience in developing or refining donor journeys and supporter engagement strategies.
* Background in integrating data insights into campaign planning and segmentation.
* Previous experience working with boards or fundraising committees.

If you are an experienced fundraising leader available to start quickly and ready to provide strategic stability and impact through to the end of November, we encourage you to apply.

Location: Bristol Office (Hybrid – minimum 2 days per week in the office)

Salary: £26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period

Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week)

The role:

We’re looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns.

You’ll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You’ll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination.

By helping CSE secure sustainable funding, you’ll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Undertake desk-based research to identify and assess trusts, foundations and other grant-making organisations aligned with CSE’s charitable objectives.
• Maintain accurate and up-to-date records within Beacon CRM, including funder information, research findings and next steps for engagement.
• Support the development of a robust and prioritised funding pipeline by assessing funder eligibility, strategic fit and application requirements.
• Support the preparation of Expressions of Interest (EOIs), funding applications and funding proposals.
• Assist with gathering project information, impact data and organisational content from colleagues across CSE to support fundraising submissions.
• Draft funding summaries, case studies and other written content to support fundraising activities.
• Support the coordination of introductory conversations and meetings with prospective funders and partners.
• Support the planning and delivery of CSE’s annual Share the Warmth fundraising campaign.
• Support donor stewardship activities through Beacon CRM and Mailchimp, including donor communications and supporter journeys.
• Support the coordination of fundraising and development meetings, events and stakeholder engagement activities.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Strong research skills and the ability to gather and organise information from a range of sources.
• Excellent written communication skills, with the ability to produce clear and accurate written content.
• Excellent attention to detail and a commitment to producing high-quality work.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Ability to work independently, use initiative and take ownership of tasks.
• Experience of undertaking desk-based research and organising information into accurate records.
• Competence using Microsoft 365 applications, particularly Excel, Word, Outlook, Teams and SharePoint.
• Curious and proactive, with an interest in learning about organisations, funding opportunities and relationship development.
• Commitment to CSE’s charitable mission and values.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• Company pension scheme (8% employer, 6% employee contributions)
• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

The closing date for applications is 5pm on Sunday 13 September 2026.

Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

About The Job

Contract: Permanent, full-time contract.

Hours: 35 hours per week (1 FTE)

Salary: £32,000 - £36,000

Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.

Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.

The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.

As the postholder you will:

• Work with Marketing and Communications colleagues to turn these stories into high-quality creative content for Carers Trust's online channels.
• Act as a brand guardian: maintaining consistent, on-brand content across digital channels in line with our brand guidelines, and providing quality control over social media requests from other departments.
• Manage bespoke content creation projects, providing regular updates on development and production.

Please download the attached recruitment pack to find out more. 

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to work for the College than now.

Working with us

We aim to embrace views from across our organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

We are looking for a Faculties Coordinator to join our team. Reporting to the Faculties Development Manager you will support the governance, projects and activities behind our six fantastic Faculties. You will work alongside world leading surgeons and healthcare professionals from across the UK and beyond, helping to advance education, raise professional standards and improve patient care.

No two days are the same. You will coordinate committee activity, support Faculty projects and events and brief our volunteers. You will build strong relationships with our inspiring volunteers and members and work collaboratively with colleagues from across the College to deliver an exceptional experience.

This role offers genuine opportunities for professional development. You'll gain experience in governance, project delivery, stakeholder engagement and service improvement, while developing the skills and confidence to progress within the Faculties team. The role forms part of our development pathway towards a Faculties Development Lead position.

You will join a team that enjoys collaborative working. We create an environment where people are encouraged to contribute ideas, challenge constructively, learn from one another and celebrate success. We are committed to reflective practice and continuous learning, with comprehensive induction, ongoing training and coaching to help you thrive in the role.

There may be an occasional requirement to work outside normal office hours or travel within the UK to support meetings and events.

About You

We are looking for someone with the right attitude, curiosity and willingness to learn. You do not need to meet every requirement to apply. If you are excited by the role and believe you have transferable skills and the potential to succeed, we would love to hear from you.

Ideally, you will have experience of:

• Coordinating projects, committees or operational activities involving multiple senior stakeholders.
• Planning and organising competing priorities with strong attention to detail.
• Building positive relationships with colleagues, volunteers or customers through excellent communication and interpersonal skills
• Producing high-quality written communication, reports or meeting documentation.
• Using Microsoft 365 applications, including Teams, SharePoint and Excel.
• Working independently while contributing positively to a collaborative team.
• Acting with professionalism, discretion and sound judgement.

Experience in a professional membership organisation, healthcare, education or a governance environment would be beneficial, but it is not essential. Experience of working in an intercultural context would be a useful advantage.

What matters most is that you are enthusiastic, adaptable and keen to learn. We will provide a full induction, training and ongoing support. We will provide opportunities for reflective practice and professional development, to help you build and develop a rewarding career with the College.

As our team evolves, we are investing in future capabilities such as AI literacy, workflow automation, service design, data visualisation and business analysis. If you are curious about new ways of working and enjoy learning, you will have plenty of opportunities to develop these skills as part of your career with us.

Please note that we do not accept CVs and agencies need not apply.

I’m looking to hire an Audience & Marketing Insights Manager, who will provide central oversight and leadership in fundraising/marketing/communications data, acting as the main interface to the Central Data Team at a national charity, turning data into tools, frameworks, and insights that improve revenue and engagement performance.

Your role will be critical in supporting marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence‑based decision‑making, and shaping strategic planning.  

The ideal candidate:

• You are proactive, analytical, collaborative and passionate about using data to make a difference.
• You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you’re always looking for ways to improve how data is used.
• You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across a portfolio for products.

Essential experience needed:

• Excellent knowledge and understanding of Microsoft Dynamics 365 in the charity or commercial sector.
• Excellent knowledge and understanding of digital channels and
• Experience with visualizing data to educate stakeholders in platforms like Looker Data Studio, GA4 Explorations, and Power BI
• Experience of pulling in data from Dynamics, GA4, and other external sources such as GA4, Brandwatch, Cision.
• Proven, advanced experience with managing, developing, and integrating Google Analytics 4 and Google Tag Manager
• Excellent understanding of how data describes audiences and impact on the development of products
• Proven experience of delivering actionable insights from data to increase rates of optimisation, conversion and engagement, including A/B and multivariate testing

If this sounds like you, and you’d like to find out more about the role and charity, please get in touch, it’s CV only application, and they are reviewing applications on a rolling basis.

• Salary £50,000
• The organisation works remotely, but require ad-hoc days in the London office. 
• Full-time, permanent role.
• Benefits: 26 days, increasing to 31 days after 2 years, 2 days volunteering leave. Cycle to work scheme. Numerous Health and wellbeing benefits.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.

This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners. 

Key responsibilities:

Marketing and community engagement

• Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.

• Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.

• Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.

• Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.

• Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects. 

• Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.

• Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
   

Brand management and content oversight

• Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.

• Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging. 

• Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.

• Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout. 

• Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.

• Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.

• Contribute creative ideas and direction for digital campaigns and associated digital content.

Event management

• Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.

• Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.

• Support the delivery of Climate Spring community building events, in collaboration with internal teams.

• Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.

Operational and team management

• Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation. 

• Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.

• Line-manage and support the professional development of the Communications and Marketing Coordinator.

• Act as a deputy for the Head of Communications and Events as required.

• Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.

Essential experience and skills

• Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.

• Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.

• Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.

• Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.

• Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.

• Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.

• A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.

• Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.

• Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.

• Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.

• Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.

• Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.

Desirable experience and skills

• Experience delivering paid digital marketing activity.

• Experience using CRM systems to support audience development and segmentation.

• Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.

• Experience creating and editing video content for digital marketing and social media.

• Experience working in the film and TV industry or the wider creative and entertainment sector.

• Demonstrable knowledge of climate, sustainability and environmental issues.

How to apply

If your skills and experience meet the above requirements, please apply by;

1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)

2. Supporting statement (maximum one page)

As part of the statement, please answer the following questions:

• What interests you about this role and why would you like to work with Climate Spring?

• Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?

• Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?

Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.

Please note that AI-generated applications will not be considered.

3. Work samples

Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.

4. Please also fill out this recruitment monitoring formwhen you apply. 

Deadline for applications:  Wednesday, 9th September, 5pm BST

First stage interviews: scheduled for w/c 21st September

Second stage interviews: scheduled for w/c 28th September 

The Principle Trust Children's Charity is Yorkshire’s leading respite charity that provides free week-long breaks for children facing adversity. They believe every child deserves the opportunity to experience the joy of childhood, regardless of the challenges they face.

The charity was founded by Mike Davies MBE in 2011, inspired by his own childhood experience. As they celebrate their 15th anniversary, they are delighted to have supported more than 6,000 children with breaks across their eight holiday homes in Blackpool, the Lake District and Filey.

 “A respite break is far more than just a holiday. It provides families with the opportunity to rest, reconnect and create positive memories together, helping improve wellbeing, strengthen family relationships and offer hope during incredibly difficult times.”

It is an exciting period, with a new holiday home at Primrose Valley in Filey they can now support more families than ever before. Along with a refocused mission to place children's mental wellbeing at the heart of everything they do.

We are looking for a Partnerships and Engagement Coordinator to join their small but mighty team.

If this sounds like the role for you, we would love to hear from you.

The Role

Reporting to the Partnerships and Engagement Manager you will work closely with them to develop and nurture relationships with corporate organisations, SME businesses and community supporters across the Yorkshire region.

The main responsibilities will include:

• Raising awareness through networking and other fundraising activities.
• Building long-term partnerships with new and existing supporters.
• Organising and supporting events.
• Working to set income targets, to support for more families across Yorkshire.

The Person

We are looking for someone who is passionate about building relationships.

This role requires excellent communication skills, with the ability to network and present to a variety of businesses and potential supporters. The role also requires excellent time management so you must be organised and able to prioritise.

Ideally you will have prior experience within a fundraising role however we are also looking for anyone who is keen to transfer their skills from a sales, account management, business development or relationship management role.

Please note as the role requires travel across the region applicants must hold a full UK driving licence and access to their own vehicle for business use.

Why The Principle Trust?

A small but ambitious charity with a big heart. Their team work collaboratively to make a difference to the lives of children and families. They are friendly, passionate, supportive, driven by a shared mission and celebrate success together. It is an exciting time to join as they are growing with purpose and strong values.

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information:

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Immigration Caseworker
Hours: 3 days per week (21 hrs)
Salary range: £16,500-18,456 pro rata (£27,500-£30,670 FTE)
Place of work: Hybrid
Benefits: 
• Flexible and hybrid working arrangements.
• Training and professional development opportunities.
• Study leave to support accreditation progression.
• The opportunity to make a meaningful difference to the lives of refugees, asylum seekers and migrants.
• Supportive working environment within a small and committed charity.

About us

Wanstead and Woodford Migrant Support provides immigration advice and practical support to refugees, asylum seekers and migrants across North East London and Essex. We are a small charity committed to ensuring that people can access high quality advice, support and advocacy regardless of their circumstances.

About the role

We are seeking a qualified Immigration Caseworker to join our growing service. This is an exciting opportunity to work within a small and supportive organisation delivering high-quality immigration advice and casework to migrants, refugees and asylum seekers.

The role is primarily home-based, with attendance required at outreach locations, meetings and occasional events. The successful candidate will manage their own caseload, provide immigration advice within their accreditation level and contribute to the development of the charity's advice service.

Applicants

Applicants must hold IAA Level 1 or Level 2 accreditation (or IAAS equivalent). Candidates holding Level 1 accreditation will be expected to work towards Level 2 accreditation within an agreed timeframe. Appropriate supervision, training and study leave will be provided to support progression. Salary progression will be linked to the achievement of higher accreditation levels in accordance with the charity's pay structure.

How to apply

Please click on the link below.  You will be asked to answer three questions and upload your CV.  The closing deadline is 25 September.

Role Purpose

To manage and grow sustainable, mutually beneficial relationships. Developing high-value strategic partnerships with businesses, Trusts and Foundations to deliver long-term income and additional support, in line with our overarching programme objectives and ambitious income targets.  Responsible for delivering income, strong stewardship, engaging impact reports and donor activities, liaising with internal and external stakeholders to build impactful relationships with high value supporters and employees.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Manage and develop relationships with existing high-value corporate partners, trusts, foundations and key stakeholders to ensure successful long-term relationships.

· This includes managing requests, organising engagement opportunities, developing and reviewing partnership communications, liaising with senior contacts, reviewing contracts for further approval, creating impact reports and messaging, to deliver a positive and professional supporter experience.

Identify and create growth opportunities

· Identifies and creates growth opportunities to maximise income and engagement. This includes researching existing funders, developing engaging proposals and producing bespoke project information, driving strategic direction in our partnerships and contributing to our overall charitable strategy and programme objectives.

Collaborate with colleagues across Trussell.

· Collaborates with colleagues across Trussell to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to all stakeholders.

Accurately manage income pipeline (assess and mitigate risk)

· Accurately manages income pipelines to ensure appropriate escalation of changes to forecast, by assessing risk, ongoing pipeline management in Salesforce and attending monthly review meetings, in order to provide certainty and forward visibility to internal stakeholders and I&E Boards.

Actively contribute to a culture of innovation, learning and best practice.

· Actively contribute to team culture to make the best use of time and skills in the team. This includes engagement in team meetings, clinics & training, as well as reviewing partner activity for compliance with applicable law and code of fundraising practice, leading on team projects to support our goals and sharing learnings and expertise, to contribute to a culture of high performance and support.

Person Specification

Core Knowledge

· Practical knowledge of applicable laws, charity legislation and Code of Fundraising Practice

· Comprehensive knowledge of what a successful corporate charity partnership or Trust relationship entails

· Commercial awareness and knowledge of corporate sectors, Trusts and Foundations, and ways of working

· Use of Salesforce or similar CRM and pipeline management tool

· Strong IT literacy (MS Office, video conferencing software)

Essential Skills

· Excellent relationship management skills, internally and externally

· Ability to create and deliver compelling proposals

·  Excellent written and verbal communication to motivate corporate partners, trusts and foundations

· Analysis and communication of complex information

· Project Managementand task prioritisation

· Pipeline and data analysis

Key Experience

· Relevant experience of managing high-value Corporate and Trust fundraising relationships or applicable commercial background

· Leading or contributing to collaborative working across a number of teams

Senior Philanthropy Lead

We are seeking an experienced relationship-led fundraiser to grow high-value support, develop major donor relationships and help drive ambitious income growth.

Salary: £40,000-£44,000pa
Location: Remote – Travel required for donor meetings and events
Hours: Full time – Compressed Hours, 9 day fortnight also considered
Closing date:  24th September 2026 – CV’s will be reviewed on a rolling basis

About the role

This is an exciting opportunity for an experienced major donor, philanthropy or partnership fundraiser to take a leading role in developing high-value relationships for a national Christian charity tackling poverty across the UK.

Reporting to the Head of Philanthropy, you will help shape and deliver the major donor strategy, driving sustainable, multi-year income growth and managing some of the charity’s most significant supporter relationships, including gifts of £10,000 to £100,000+.

You will lead and develop a small philanthropy team while building meaningful relationships with existing and prospective supporters and partners.

Key responsibilities include:

• Developing and delivering major donor strategy, growth plans, pipelines and KPIs
• Managing and growing a portfolio of high-value relationships
• Identifying and cultivating new donors, supporters and opportunities
• Creating compelling proposals, funding opportunities and personalised engagement plans
• Leading face-to-face meetings and representing the charity at high-level events
• Working with senior colleagues, including the CEO, to deepen supporter engagement
• Line managing and developing members of the philanthropy team
• Using CRM data and insight to track performance and identify opportunities
• Delivering agreed annual philanthropy income and engagement targets

About you

You may already be working in major donor fundraising or philanthropy, or you could bring strong partnership fundraising experience with the relationship-building and income-generation skills to make the move into this role.

You will bring:

• Strong major donor, philanthropy or partnership fundraising experience
• A track record of securing significant income through major gifts, partnerships or high-value relationships
• At least three years’ experience in fundraising, partnerships or relationship management
• The ability to build trusted, long-term relationships with people of influence
• Excellent communication, influencing and presentation skills
• Line management or people development experience
• Strategic thinking and the ability to manage pipelines, budgets and income forecasts
• The confidence to engage senior stakeholders and develop new opportunities
• Flexibility to travel across the UK, including occasional evening and weekend commitments

Above all, you will be a natural relationship builder who can inspire people, understand what motivates them and turn strong relationships into meaningful long-term support.

About the organisation

You will be joining a national Christian charity committed to tackling poverty and transforming lives. The organisation works alongside churches, supporters and communities to help people facing financial crisis and build a growing movement for change.

This is a collaborative, ambitious and deeply relational organisation where Christian faith is central to its mission and culture.

Other roles you may have experience of could include: Major Donor Manager, Philanthropy Manager, Partnerships Manager, Corporate Partnerships Manager, Major Gifts Manager, Senior Philanthropy Manager, High Value Relationships Manager, Major Donor Fundraiser, Strategic Partnerships Manager or Senior Fundraising Manager.

Please note: The charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

#INDNFP

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.

We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable! 

The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.

 The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.

Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Facilities & Operations Manager

Based: Wandsworth 

Salary: £32,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Office, Rota Based

DBS: Enhanced

Role Overview: 

The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

Main Duties/Responsibilities:  

Customer Experience

• Deliver a consistently high standard of customer service across all customer touchpoints
• Act as a visible and approachable presence for customers, clients and visitors
• Proactively identify opportunities to improve the customer experience
• Respond to customer queries, feedback and complaints in a professional and timely manner
• Resolve issues effectively, escalating matters where appropriate
• Ensure customer feedback is captured and used to support service improvements
• Promote a positive, welcoming and inclusive environment for all customers and visitors

Event and Operational Delivery

• Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
• Ensure all operational areas are prepared and ready for customers and event attendees.
• Monitor customer flow, queues, facilities and overall customer experience
• Respond quickly and effectively to operational issues and unexpected situations
• Ensure agreed event plans, procedures and customer service standards are delivered
• Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
• Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
• Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
• Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up

Team Support

• Lead, motivate and support customer service and front-of-house teams during events and daily operations.
• Provide clear briefings and ensure staff understand their roles and responsibilities
• Monitor team performance and provide coaching and feedback
• Support the induction and training of new team members
• Promote a positive team culture focused on excellent customer service
• Address poor performance or conduct issues in line with company procedures, escalating where necessary.
• Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
• Lead and follow through on receiving customer feedback 
• Support commercial objectives through strong customer engagement and insight
• Lead by example, demonstrating professional and exceptional customer service standards at all times
• Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments

Health, Safety & Compliance

• Ensure the event operates in accordance with relevant health and safety procedures
• Respond appropriately to incidents, emergencies and safeguarding concerns
• Complete and maintain accurate operational and incident records
• Ensure staff follow relevant policies, procedures and risk assessments
• Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
• Report any hazards, incidents or operational concerns to the appropriate manager

Communication and Administration

• Maintain effective communication with colleagues, managers, customers and stakeholders
• Complete shift handovers and operational reports
• Record customer feedback, incidents and service issues accurately
• Support the monitoring of customer service performance and operational standards
• Contribute to team meetings, service reviews and continuous improvement activity

Skills and Experience:  

Essential

• Experience working in a customer-facing operational environment
• Experience delivering a high standard of customer service
• Experience supervising, leading or supporting a team
• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Strong problem-solving and decision-making skills
• Ability to work flexibly, including evenings, weekends and event days
• Good organisational and administrative skills
• Full UK driving License

Desirable

• Experience working in events, hospitality or similar operational environment
• Experience handling customer complaints and challenging situations
• Experience working in a busy venue or high-volume customer environment
• Experience supporting staff training and development
• Experience with customer feedback systems or performance monitoring

Key Competencies

• Customer-focused
• Operationally effective
• A confident communicator
• Calm under pressure
• Solution-focused
• A positive team leader
• Organised and proactive

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.