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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
This role exists to:
Support the coordination and tracking of volunteer activity across teams
Translate organisational needs into structured volunteer workflows
Maintain and improve systems for onboarding, engagement and offboarding
Monitor volunteer participation, capacity and gaps
Support compliance with safeguarding and organisational policies
Ensure consistency, documentation and scalability in volunteer operations
You are the link between volunteers, systems, operations and organisational visibility.
About the Role
To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.
Why This Role Matters
Strong volunteer operations:
Ensure volunteers are supported, organised and able to contribute effectively
Maintain safeguarding, compliance and ethical standards
Create visibility of who is doing what across the organisation
Build sustainable systems that reduce confusion and duplication
Strengthen the organisation’s ability to grow and deliver impact
Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.
Experience Qualification and Requirements
Technical Skills
Strong proficiency in:
Google Sheets / Microsoft Excel
Data tracking and reporting tools
Ability to organize and interpret large sets of data
Analytical Skills
Strong problem-solving and critical thinking ability
Ability to identify patterns, trends and inefficiencies
Detail-oriented with a structured approach to analysis
Communication Skills
Ability to present data in a clear, concise and actionable format
Strong written communication for reporting
Organisational Awareness
Understanding of how teams and workflows interact
Ability to think in systems, not just tasks
Preferred Background in:
Operations
Business Administration
Data Analysis or related fields
Preferred previous experience in:
Operations analysis
Project tracking
Process improvement roles
(Experience working in remote or volunteer-based organisations is an advantage)
Main Responsibilities/ Key Duties
Core Objectives:
Provide clear visibility into operational performance across all teams
Identify inefficiencies, bottlenecks and process gaps
Recommend practical, data-backed improvements
Support leadership with structured reporting and insights
Strengthen accountability and operational clarity across the organisation
Key Responsibilities:
1. Data Tracking & Performance Monitoring
Develop and maintain centralized tracking systems (e.g., Google Sheets)
Monitor key operational metrics across departments, including:
Volunteer recruitment and onboarding timelines
Task completion rates across teams
Program and project delivery timelines
Ensure data is accurate, up-to-date and consistently maintained
2. Reporting & Insights
Prepare weekly or bi-weekly operational reports for leadership
Clearly highlight:
Performance trends
Delays and inefficiencies
Areas requiring attention
Translate raw data into clear, actionable insights
3. Process Analysis & Mapping
Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)
Identify:
Bottlenecks
Redundant steps
Communication breakdowns
Provide structured recommendations for process improvement
4. Risk Identification & Escalation
Proactively flag:
Missed deadlines
Workflow delays
Inactive or unresponsive team members
Escalate findings to the Operations Manager with supporting data and context
5. Systems & Process Optimization
Recommend improvements such as:
Workflow restructuring
Automation opportunities
Standardized templates and tracking systems
Continuously evaluate the effectiveness of existing systems and suggest refinements
6. Cross-Functional Collaboration
Work closely with:
HR Team (for recruitment and onboarding tracking)
Team Leads (for task and performance tracking)
Operations Coordinator / Executive Assistants (for workflow visibility)
Ensure alignment between data insights and operational execution
Scope and Boundaries for the role:
To ensure clarity and efficiency:
The Operations Analyst WILL:
Analyze data and workflows
Provide insights and recommendations
Track and report performance metrics
The Operations Analyst WILL NOT:
Manage or supervise team members
Enforce task completion or chase individuals
Schedule meetings or handle administrative coordination
Make final operational decisions
Working Relationship:
The Operations Analyst will:
Report directly to the Director of Central Operations & Executive Coordination
Support decision-making but will not replace leadership authority
Work collaboratively across all teams while maintaining objectivity and independence
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accuracy and consistency of operational data
Timeliness and quality of reports
Clarity and usefulness of insights provided
Number and impact of process improvements implemented
Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Establish a centralized operations tracking system
Deliver consistent and structured performance reports
Identify at least 2–3 key operational inefficiencies with clear recommendations
Provide leadership with improved visibility into organisational performance
The client requests no contact from agencies or media sales.
Tools With A Mission, a Christian charity, is looking for a volunteer Van Coordinator to help organise and support the smooth running of our van collections across Northern England.
Our vans play a vital role in collecting and transporting donated tools from the public, which are refurbished and sent overseas to support livelihoods and transform communities.
This is a voluntary position, ideal for an organised and reliable individual who wants to make a meaningful contribution to a charity making a global impact.
Giving communities tools to build a future for themselves.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cheer Squad Volunteer - London Marathon Sunday 26th April & London Landmarks Half Marathon Sunday 12th April.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity, we are only able to help thousands of cats and kittens each year thanks to the donations we receive from generous members of the public. Fundraising events are a great source of income for the charity. As a Cheer Squad Volunteer, you will support Cats Protection’s event participants make it through their challenge by cheering them on at selected cheering points along event routes. You will also be instrumental in raising awareness and representing the charity.
What can you expect to be doing?
What are the benefits to you and the cats?
We’re looking for someone with
Locations
This role is based at various mass participation events across the UK where we set up Cats Protection cheer points.
Exact locations will be given after you have signed up however below are our current cheer points:
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
You may be just the volunteer we’ve been looking for!
All applicates will be required to complete an Application form
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.
Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.
What You’ll Do
About You
You’ll thrive in this role if you have:
For further information on the role and details of how to apply please visit our website.
Our mission is to relieve the pressure of poverty on families in Bromley in a practical way by providing them with baby, child and household items.



The client requests no contact from agencies or media sales.
Creative Support is a national not-for-profit social care and supported housing provider with charitable status. We deliver personalised care and support for younger and older adults with learning disabilities, autism, mental health needs, physical disabilities and those at risk of homelessness or social exclusion.
Creative Support is governed by a dedicated Board of Trustees with expertise across social care, health, housing, finance, legal and related fields. As our current Chair approaches the end of her term, we are seeking a new Chair with senior social care experience and a strong understanding of commissioning, quality, risk, workforce, regulation and partnership working. The ideal candidate will champion our values and mission and lead with clarity and compassion.
About Creative Support:
We are one of the UK’s largest social care providers, supporting over 6,000 people each year across 70 local authorities and employing around 5,000 staff. With an annual turnover of £197 million, we are also a registered social housing provider with over 1,000 supported housing units and significant housing assets.
Creative Support is an Investor in People Gold employer, a Stonewall Diversity Champion and an inclusive organisation committed to increasing Board representation from BAME, LGBTQ+ and disabled communities, with zero tolerance for discrimination.
Our Mission and Values:
Creative Support promotes independence, inclusion, and wellbeing. We do this by working with the people we support, their families and others to meet individual needs and aspirations in a person-centred way. We provide high quality homes and support, enabling people to say:
- I live my best life in a place I call home
- I feel listened to, respected and valued
- I enjoy choices and rights and have control over my life
- I am supported to feel safe
- I am doing the things that matter to me
- I enjoy relationships with others
- I am connected to my community
- I am supported with my wellbeing
- I feel able to reach my full potential
Our We Care values underpin everything we do at Creative Support. We are: Welcoming, Empowering, Compassionate, Aspirational, Respectful, Effective.
About the Role:
The Chair is responsible for leading the Board, ensuring effective governance, and holding the Chief Executive and Board to account for delivering our mission, vision and strategy. The role involves providing inclusive leadership, ensuring Trustees understand their responsibilities, and working closely with the Executive Team to offer oversight, support and constructive challenge.
We are looking for a highly motivated individual with senior-level social care expertise, a commitment to our charitable purpose and person-centred values, and a belief in co-production with the people we support. The Chair must demonstrate vision, sound judgement and an inclusive, respectful leadership style.
The Chair is expected to commit sufficient time to:
- Attend six annual Board meetings, and relevant committee meetings (typically 2–3 hours in duration);
- Prepare thoroughly for meetings, including reading papers in advance;
- Lead the induction, support and supervision of Trustees;
- Undertake appraisal and support of the Chief Executive Officer;
- Act as an ambassador for Creative Support at internal and external events.
- Visit national services and engage with staff, the people who we support, and tenants.
The estimated time commitment for the Chair is approximately 4 days per month/48 days per year, although this may increase in response to organisational needs or during periods of change. Appointments are made for an initial period of 3 years and are subject to an annual appraisal. Terms begin at the conclusion of the Annual General Meeting in which the Chair is appointed.
The role of Chair of the Board of Trustees is remunerated in recognition of the significant time, responsibility and contribution required. The current remuneration for the Chair is £12,000 per annum, payable in monthly instalments of £1,000. This payment is taxable and is processed through the organisation’s payroll. Trustees, including the Chair, are appointed as office holders and are therefore neither workers nor employees. Remuneration arrangements are subject to periodic review in line with the organisation’s governance and remuneration policies.
We also pay all reasonable expenses associated with the role, including travel, overnight accommodation, subsistence and child care expenses if needed. Appointment will be made subject to the following satisfactory checks:
- References
- Declarations of Interest
- Fit and Proper Person Check
- Personal Declarations
- Enhanced DBS
- A £1.00 payment for shareholding membership (this can be provided in person when you first attend our Head Office)
We can send you a copy of our most recent Annual Report & Accounts - details on how to request this can be located on this roles listing on our company website or consult the FCA Mutuals Website, type in Creative Support and search under ‘documents’. You will find all previous annual reports and accounts listed and these can be viewed or downloaded at no cost.
Please note that Creative Support is a Community Benefit Society with charitable status registered with the FCA, not a company or registered charity so you will not be able to access information about Creative Support via Companies House or the Charity Commission.
Recruitment Timeline:
Closing Date for Applications: 13 May 2026
Meet and Greet and Stakeholder interview panel: 17 June 2026
Final panel interviews: 30 June 2026
Offer and recruitment checks: July - August 2026
Co-opt at Board meeting: 10 September 2026
Formal vote at Annual General Meeting: 24 September 2026
Please keep these dates available upon application
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.
This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.
As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.
This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.
Main tasks:
Working on real life marketing projects
Planning, developing and implementing marketing strategies.
Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation.
Managing the organisation’s social media pages by posting updates and responding to comments and messages
Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand
Organising marketing campaigns
Creating, organising and delivering presentations
Conducting market research and analysing participants’ reports, questionnaires and surveys.
Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts.
Contribute to staff meetings, and other internal meetings with views and suggestions.
Analyze information to provide actionable insights and recommendations to the Directors
Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives
Develop and deliver clear and concise communication to internal and external stakeholders
Translate briefings into actionable outcomes, coordinating with various teams and individuals
·
Training and support available:
Social media
Canvas
Skills:
Essential
Strong written and verbal communication skills.
Attention to detail
Flexibility and willingness to learn new skills
Problem-solving, planning and creative-thinking skills
Time management and prioritisation abilities
Tactical understanding of all primary social media platforms
Knowledge and understanding of online and offline marketing tactics
Good Teamworking skills
Strong organisational skills
Numerical skills, which includes analysing and compiling spreadsheets
Social Media skills.
Office based skills (Word, Excel, PowerPoint)
Adheres to the organisation’s key objectives
Delivering quality work in a timely manner
Self-driven
Ability to multi-task and adhere to deadlines
Desirable
Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Good Knowledge of market research techniques and database
Previous experience working in an office environment, dealing with administrative tasks or using a product database.
When needed:
Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B
About the Role:
CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.
Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.
Volunteer tasks and responsibilities
· Welcoming young people to the session;
· Helping young people to register for sessions;
· Join in and be role model for young refugees and asylum seekers;
· Assisting participants to recognise and celebrate their achievements;
· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.
Requirements:
Essential
· To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Monday evenings for a minimum of four months;
· Currently resident in the UK;
- A love of football, and wanting to encourage others to play.
· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role
Desirable
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.
The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows:
Tuesday evenings 4pm to 6pm
Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate.
The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to:
Using computers, tablets, or smartphones confidently
Keyboard and navigation skills
Using email and online communication tools
Accessing learning platforms and online resources
Online safety and digital wellbeing
Using digital tools to support English learning, homework and study skills
The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher.
The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways.
Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
Providing one-to-one or small group support during Digital Skills sessions
Supporting young people to use digital devices and software confidently
Helping to set up the classroom and digital equipment
Attending and contributing to volunteer debriefs after each session
Sharing observations on learners’ progress, challenges, and successes
Making use of any community languages if any, to support learners’ understanding
Working collaboratively as part of a team and helping to shape the project
Supporting young people to recognise and celebrate their achievements
Showing flexibility to a wide range of ability levels and confidence with technology
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies
Requirements:
Essential:
Aged 18 years or older
An interest in education, digital inclusion, and supporting young people
Confident using computers, smartphones, or tablets
Currently resident in the UK or has asylum-seeker or refugee status
Able to provide five years’ worth of addresses and willing to undergo a DBS check
DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK
Able to attend volunteer induction training (online) prior to starting
Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed)
Non-judgemental and able to engage with young people from diverse backgrounds
Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months
Good communication skills, especially with people who are new to English
Willingness to explain digital concepts patiently and clearly
Ability to volunteer during Wandsworth term time
Desirable
Experience supporting young people with digital skills or IT (formal or informal)
Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish
Experience working with young people, refugees, or learners of English in a work or volunteer capacity
Interest in using digital tools to support language learning
Through volunteering with us you will:
Gain experience of English language teaching;
Meet new members of your local community;
Learn about different cultures;
Learn about issues relating to refugees and people seeking asylum;
Work as part of a friendly, welcoming team;
Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
Be able to access relevant training, including safeguarding training.
Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
To Apply:
Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.