Administrator volunteer roles

The Clifford Heart Foundation

We provide essentials, mentorship, and advocacy empowering unhoused and underserved Floridians to rebuild lives.

Assistant (Operations & Admin)

I’m a founder managing multiple projects and seeking a reliable assistant to support day-to-day tasks and keep everything running smoothly.

This role is ideal for someone who is organized, proactive, and enjoys supporting behind the scenes. Tasks will vary, but the goal is simple: help make my workload lighter so I can focus on growing and leading my work.
What You’ll Help With:

• General research and projects
• Light admin and organization
• Content and document support (Canva, typing, formatting, etc.)
• Miscellaneous tasks as needed

Ideal Person:

• Detail-oriented and dependable
• Comfortable with basic digital tools
• Good communicator
• Flexible and able to adapt to different tasks

Note:
I’m very busy managing multiple initiatives, so I’m looking for someone who can take initiative, stay organized, and help bring structure to moving pieces.

Minimum Hours per Week:

2-3 hours per week

Duration:

3-5 months

We’re Searching for a Brilliant Organiser & Governance Champion — Could It Be You?

Unlock YOUR Potential is a brand‑new East London charity with a bold mission: to open doors for adults who need support, confidence, and real opportunities to move forward in their careers and lives. Through employability skills, mentoring, coaching, and community‑driven programmes, we’re here to help people step into their future with pride and possibility.

But every impactful charity needs someone who keeps everything running smoothly behind the scenes — someone who brings order, clarity, and good governance to the heart of the organisation.

And that’s where you come in.

We’re looking for a volunteer Charity Administrator & Board Secretary to support our operations and ensure strong governance from day one.

Just a few hours a week — but with the power to shape the professionalism, structure, and effectiveness of our charity.

What this role is all about

You’ll help us:

• Manage the day‑to‑day admin that keeps the charity running smoothly

• Support the Board of Trustees with agendas, minutes, and governance tasks

• Maintain accurate records, policies, and compliance documents

• Coordinate meetings and ensure we follow good practice

• Help set up simple, effective administrative systems

• Act as the non‑trustee Board Secretary, ensuring clarity and accountability

• Support the founders as we move from set‑up to launch and beyond

Your work will help us stay organised, compliant, and ready to deliver life‑changing support across East London.

Who we hope to find

Someone who:

• Loves organisation, structure, and keeping things on track

• Enjoys admin and takes pride in accuracy and clarity

• Understands (or is keen to learn about) charity governance and good practice

• Wants to give back in a way that strengthens a whole organisation

• Can offer a few hours a week to help build our foundation

• Feels energised by supporting a mission that changes lives

Why your contribution matters

• You won’t just be doing admin — you’ll be shaping the backbone of our charity.
• You’ll help us operate professionally, transparently, and confidently.
• You’ll ensure our Board is supported, our records are accurate, and our governance is strong.
• And you’ll play a vital role in helping us launch a charity that East London can trust and rely on.

Your organisation becomes the engine that powers our mission.

If you’re passionate about organisation, community, and making a real difference in East London and beyond, this is your moment.

Join us. Help build the structure that unlocks someone’s future.

Asylum Aid (previously merged with Migrants Resource Centre under Consonant) is, and has long been, a leader in the Immigration and NGO sector: providing high-level legal support to ensure the protection of vulnerable refugees, asylum seekers and migrants. Now, in its 30th year of providing high quality legal and welfare support - our services are needed more than ever.

Through our Westminster Advice Services Partnership (WASP), with Westminster Citizens Advice, Age UK Westminster, DeafPlus and Groundwork London, we are able to provide vital support for the most vulnerable people living in Westminster who are struggling to meet their needs. This partnership allows us to provide important support to those for whom English is not their first language. These individuals often find themselves destitute with money problems, no employment, problems with immigration and housing. The focus of Asylum Aid’s welfare advice team is on migrant and vulnerable communities.  Our assistance can be transformative for individuals, and we are determined to do more to reach and support vulnerable people seeking safety.

Asylum Aid runs a drop-in information hub every Monday, as well as an advice phoneline on Tuesdays and Wednesdays, where Westminster residents can get support and advice in a range of areas, such as employment, housing and immigration. We are looking for a volunteer who speaks one of our community languages (Arabic, Kurdish, Bengali, Tigrinya, Farsi) to support us at the information hub, specifically in administration and data entry. You may also have the opportunity to receiving training in conducting interviews with clients. We particularly encourage residents of Westminster borough and surrounding boroughs to apply.

Volunteers will be trained on the job and will have to opportunity to attend thematic training, as well as receiving on-going support and supervision.

Main tasks and activities

• Responding to client queries
• Answering the telephone
• Assisting and registering clients who come into reception.
• Taking messages for advisers.
• Printing outlook timetable and Advice pro appointments for the day.
• Inputting data in excel and Advice pro.
• Helping advisers with general administrative tasks such as typing letters, photocopying bundles, and telephoning clients, keeping client files or local information up to date, amending stocks of leaflets, taking notes in meetings etc.

Skills and experience needed

• Fluent in written and spoken English
• Ability to speak fluently in a community language (Arabic, Kurdish, Bengali, Tigrinya, Farsi)
• Some understanding and experience of IT systems (Excel, Word etc.) and data entry
• Strong teamwork skills
• Ability to communicate effectively in writing, in person and over the telephone
• Ability to manage time effectively
• Confident when dealing with people
• Friendly and approachable
• Remain calm in stressful situations
• Sensitive to the needs of others
• Open minded and non-judgmental 
• Punctuality and regular attendance
• Willingness to develop, learn new skills and embrace change
• You must be willing to develop a clear understanding of, and commitment to, Equality and Diversity, incorporating this into all aspects of your work
• Westminster residents are particularly encouraged to apply.

ADMIN MANAGER & COMPANY SECRETARY (VOLUNTEER ROLE)

SUNSHINE Charity – Because No One Should Live in Lockdown Forever

Do you remember lockdown?

1. The stillness.
2. The uncertainty.
3. The feeling of being cut off from the world.
4. The long days where connection felt far away.

Now imagine living like that every single day — not because of a pandemic, but because loneliness has quietly become someone’s whole life.

At SUNSHINE, we refuse to let that be anyone’s reality. Not in London. Not in our communities. Not while we’re here.

We’re here to bring back joy, connection and human warmth — and we need someone organised, steady and compassionate to help keep our young charity running smoothly behind the scenes.

Who We Are

SUNSHINE is a brand‑new, grassroots, 100% volunteer‑powered charity on a mission to brighten the lives of people experiencing loneliness and social isolation. We’re small, passionate, and building something hopeful from the ground up. We’re awaiting our charity number — but our mission is already alive, growing and ready to shine.

Now we need someone who can help us stay organised, compliant and confident as we grow.

Your Role: Admin Manager & Company Secretary

This is a vital role at the heart of our charity’s operations.

You will be the person who keeps us organised, compliant and functioning — the calm, reliable presence who ensures SUNSHINE runs smoothly as we build our services, our team and our impact.

You will:

• Manage our core administration, ensuring documents, records and processes are kept up to date

• Support the Board and CEO, helping prepare agendas, minutes and paperwork

• Ensure good governance, keeping us aligned with legal and regulatory requirements

• Maintain key policies, updating them as we grow

• Oversee filing systems, digital organisation and internal communications

• Support volunteer onboarding admin, helping us stay structured and efficient

• Be the organisational backbone, helping SUNSHINE stay steady, safe and well‑run

Your work will help us build a charity that people can trust — one that is safe, organised and ready to support those who need us most.

Who You Are

• You’re someone who loves order, clarity and good organisation.
• You’re reliable, detail‑focused and calm under pressure.
• You care deeply about people and want to use your skills to make a real difference.
• Maybe you’ve worked in admin, office management, governance, compliance or PA roles.
• Maybe you’ve supported Boards or senior leaders before.
• Maybe you’re simply brilliant at keeping things running smoothly.

What matters most is your heart, your steadiness, and your belief that loneliness should never be a life sentence.

Why Join Us Now?

Because this is the moment everything begins.

You won’t just be joining a charity — you’ll be helping to build it. Your organisation will shape our foundations. Your attention to detail will shape our safety. Your presence will help us bring sunshine into lives that have been dark for far too long.

If you want to be part of something hopeful, human and life‑changing, this is your moment.

How to Apply

Send us your CV and a short statement about why this role speaks to you.

We welcome people from all backgrounds, experiences and walks of life.

Let’s build a charity full of sunshine — together.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Admin Manager/Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for an Admin Manager/Lead to build the operational backbone that keeps this national movement running smoothly.

Why This Role Matters

Behind every programme, every challenge, and every breakthrough moment for a man in our community, there’s a huge amount of organisation happening quietly in the background.

Your work will ensure that the charity runs efficiently, that volunteers and programme leads have what they need, and that our systems support — rather than slow down — the mission. You’ll be the person who brings clarity, structure, and calm to a fast‑growing movement.

This is a founding role. You will help build the administrative systems and processes that will support men across the UK for years to come.

What You’ll Lead

As our Admin Manager/Lead, you will:

• Build simple, effective administrative systems that keep the charity running smoothly

• Manage inboxes, documents, schedules, and internal communications

• Create and maintain clear processes that support volunteers and programme leads

• Keep information organised, accessible, and up to date

• Support onboarding processes and ensure volunteers have what they need

• Work closely with leadership to streamline operations as we grow

• Help build a movement that changes the way men experience wellbeing in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Naturally organised and enjoy bringing order to busy environments

• Someone who loves creating simple systems that make life easier for everyone

• Reliable, detail‑focused, and comfortable managing multiple tasks

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

You do not need charity experience. You do not need formal admin qualifications. You just need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help build the administrative foundation at the heart of MINDSET.

We have an opportunity for a volunteer based in our Salisbury office to support our busy supporter care/membership team. You will help the team to ensure our members and supporters receive the highest standards of care and an excellent experience.

What you will be doing

This dynamic opportunity could involve anything from answering supporter queries and letter stuffing, to updating supporter records, filing and researching.

Location – This role is based at Plantlife Head Office in Salisbury, Wiltshire, so we are looking for a volunteer who is based in or around Salisbury. Ideally, we would prefer someone who lives in close proximity to our office.

Time commitment – We are looking for someone who can volunteer one day per week with us in our Salisbury office, aiming to give 5 hours or more (Wednesday or Thursday).

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.

We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
The effective provision of a welcoming client administration service for WFRC.

Main Duties & Responsibilities

1. Reception

To welcome clients and other visitors in person or on the telephone.

To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.

2. To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.

3. To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.

4. To assist in general recruitment activities such as writing, placing and updating adverts and undertake administrative duties to support WFRC Services.

5. To take the post to the central post office at the end of each day.

We welcome applicants on Placement, Work experience and Apprenticeships.

Job Type: Apprenticeship

Contract length: 6 months

Benefits:

• Company pension

• Free parking

• On-site parking

Ability to commute/relocate:

• Monmore Green WV1 4LR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Description

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied warehouse admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Processing scanned return notes and entering details into a spreadsheet.
• Supporting the Warehouse Coordinator with the administration of claims handling.
• Assisting the Warehouse Coordinator in managing dropship courier collections.
• Provide administrative support for reselling returned items.

We're looking for volunteers who are available sometime during weekdays for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with customers, supporting sales and order teams, potentially increasing your understanding of MS Office and experience within a warehouse setting.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Mind in Enfield and Barnet is seeking a dedicated Volunteer Administrative Assistant to support our Advocacy Service. This role plays a vital part in ensuring people with mental health needs receive timely, confidential, and effective advocacy support. By assisting with referrals, communication, and day‑to‑day administrative tasks, you will help our advocates focus on supporting individuals while gaining valuable experience in a mental health service.

Purpose of the Role
To support the Advocacy Service with essential administrative tasks, ensuring referrals are 
processed efficiently and communication channels are effectively managed.

Key Responsibilities
• Process and log referrals received via the service inbox
• Monitor incoming calls and manage voicemail messages
• Maintain accurate records using Microsoft Excel and Word
• Support advocates with general administrative duties
• Ensure confidentiality when handling sensitive information
• Communicate effectively with team members and external contacts

Skills and Experience
• Proficient in Microsoft Excel and Word
• Good telephone manner and communication skills
• Well organised with strong attention to detail
• Able to work effectively as part of a team
• Ability to manage workload and prioritise tasks

Personal Qualities
• Reliable and punctual
• Friendly and approachable
• Positive and supportive attitude
• Willingness to learn

Benefits
• Gain experience within a mental health advocacy service
• Develop administrative and professional skills
• Work within a supportive team environment
• Make a meaningful contribution to supporting vulnerable individuals

ABOUT THIS OPPORTUNITY

Behind every meal served, every child supported, and every family helped — there is a story. Your job is to help us capture it.

As our Volunteer Impact & Data Administrator, you'll support us in recording, organising, and presenting the data that tells the world what Children With Voices achieves.

This is a behind-the-scenes role that makes a very visible difference — helping us secure funding, report to partners, and demonstrate our impact to the community we serve.

WHAT YOU'LL BE DOING

• Accurately record attendance, programme data, and beneficiary information

• Support the team in maintaining up-to-date spreadsheets and databases

• Help prepare impact reports, case studies, and statistics for funding applications

• Assist with data entry from Food Hub and programme activity records

• Flag any gaps or inconsistencies in records to the Admin & Programme Lead

• Support the team in adopting and maintaining simple, effective data systems

• Handle all information with strict confidentiality in line with GDPR

WHAT YOU'LL BRING

ESSENTIAL

• Organised, accurate, and confident with data and admin

• Comfortable using Microsoft Excel or Google Sheets

• Strong attention to detail

• Able to maintain confidentiality and handle sensitive information appropriately

• Reliable and self-motivated

HELPFUL BUT NOT ESSENTIAL

• Experience with charity databases or CRM systems

• Background in data, administration, or project management

• Understanding of reporting requirements for charitable organisations

• Knowledge of GDPR principles

WHAT YOU'LL GAIN

• Hands-on experience in charity data and impact measurement

• A professional reference from our leadership team

• Understanding of how grassroots organisations demonstrate value and secure funding

• Development of data skills in a meaningful, real-world context

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us