Area operations managers volunteer roles

Join Our Board - Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.

Merton Connected is seeking two to three new trustees to join us at an exciting time of growth.

Merton's voluntary, community, social enterprise and faith sector is full of energy, ideas and people determined to make a difference. As the borough's infrastructure charity, Merton Connected sits right at the heart of it: connecting, supporting and championing the organisations that support local people every day.

Now we want you to help shape what comes next.

Who we're looking for

We're seeking people who bring curiosity, strategic thinking, and a genuine commitment to inclusive community development. Whether this would be your first governance role or you've supported other boards before, what matters most is your perspective and your willingness to engage.

We're particularly keen to hear from people with insight or experience in:

• Charity management
• Public health, health and social care integration, or partnership working between statutory and VCS organisations
• Marketing and communications
• Digital and AI operations
• Income generation and fundraising
• Impact and performance measurement

We also warmly welcome applicants with diverse lived experience, fresh perspectives, and a strong connection to Merton. There's no single profile we're looking for, and different viewpoints make us stronger.

What you'll be doing

As a trustee, you'll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You'll join a collaborative, supportive board that works closely with our leadership team to ensure Merton's voluntary, community and faith sector continues to thrive.

What you'll gain

• The chance to influence local priorities and make a meaningful difference to people's lives
• Insight into how a well-connected, values-driven infrastructure charity works from the inside
• Opportunities to share your knowledge and develop your own strategic and leadership skills
• A place on a welcoming, inclusive board committed to learning and collective impact

The practical bit

Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: A full induction is provided, and reasonable out-of-pocket expenses are reimbursed.

We are actively seeking to expand our board and hope to make at least two trustee appointments over the next two months.

Applications are reviewed on a rolling basis, and we may appoint additional trustees where their skills and experience complement the board.

Ready to find out more?

Please apply with your CV and a few screening questions

Easy Housing Association (EHA) is a mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. We are strengthening our Board of Trustees at an important moment for the organisation, and are seeking experienced, strategic individuals to join us across four specialist areas: supported housing operations, finance and viability, governance and charity law, and health & safety/compliance.

As a trustee, you will provide high level oversight, advise, challenge, and support EHA's leadership, and help us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability, including through the regulatory improvement work set out below.

About Easy Housing Association and the Current Regulatory Position

Easy Housing Association (EHA) is a registered provider of social housing, regulated by the Regulator of Social Housing (RSH). In July 2025, RSH issued an Enforcement Notice concluding that EHA had not met the Governance and Financial Viability Standard and required EHA to commission an independent appraisal and deliver a board-approved action plan to address the issues identified.

As part of this process, RSH has made statutory appointments to EHA's Board to strengthen governance capacity, and EHA is separately recruiting an Interim Manager with statutory powers under the Enforcement Notice. EHA is committed to full transparency with RSH and to delivering the improvements required.

We are recruiting additional Non-Executive Directors as part of this strengthening of the Board. This is a genuine opportunity to bring specialist expertise to an organisation actively working through a defined improvement journey, with the backing and support of an engaged, RSH-appointed board and executive team. Candidates should be comfortable operating in a regulated, enforcement environment and bring the independence and rigour that context requires.

Time commitment

Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.

What you’ll gain

• A high-impact role in a values-led, tenant-focused RSL
• Opportunities to shape policy, compliance, and social impact
• Professional development in governance, housing, and regulation
• The fulfilment of helping improve lives through safe, secure housing

EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.

1. NED — Supported Housing Specialist

Non‑Executive Status: This is a non‑executive, governance‑only role. The postholder provides oversight and assurance but does not participate in operational management.

Purpose: Provide specialist oversight of supported housing operations, leasing models, compliance, and contract management to ensure EHA meets regulatory expectations and delivers safe, high‑quality services.

This role is particularly important as EHA strengthens operational assurance and service delivery oversight as part of its regulatory improvement plan.

Core Responsibilities:

· Provide assurance on supported housing operations, voids, occupancy, and service delivery

· Advise on leasing models, contract structures, and local authority commissioning

· Strengthen oversight of repairs, compliance, and resident experience

· Support development of operational KPIs and performance monitoring

· Provide scrutiny of operational risks and mitigations

Essential Skills:

· Senior experience in supported housing operations

· Knowledge of leasing models, compliance, and contract management

· Understanding of local authority commissioning

· Ability to challenge constructively and independently

Desirable:

· Experience with supported needs, or specialist accommodation

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

About the Role

We are seeking enthusiastic and committed volunteers to join our team as a Charity Support Officers. This is a flexible position where you can tailor your contribution by choosing the area that best suits your skills and interests:

• Events Support – Help plan, coordinate, and deliver charity events, including fundraising initiatives and community engagement activities.
• Policy Review – Support the review, updating, and development of internal policies to ensure compliance and best practice in governance.
• Performance Management – Contribute to monitoring and evaluating our projects, analysing outcomes, and identifying areas for improvement.
• Social Media Strategy – Assist in shaping and delivering our online presence, developing engaging content, and growing digital reach.

Key Responsibilities
Depending on your chosen specialism, you may:

• Assist in planning and delivering successful events.
• Review and update organisational policies in line with legal and sector standards.
• Collect and analyse data to support impact reporting and performance improvement.
• Develop social media content calendars and strategies to engage supporters online.

Person Specification
We are looking for volunteers who:

• Have strong organisational and communication skills.
• Can work independently as well as part of a team.
• Demonstrate attention to detail and reliability.
• Bring enthusiasm and an interest in the charity sector.
• Have relevant skills or a willingness to learn in their chosen specialism (e.g., events planning, policy research, data analysis, or digital communications).

What You’ll Gain

• A meaningful opportunity to contribute to a growing charity.
• Hands-on experience in a specialist area aligned to your interests.
• Training and mentoring opportunities to develop your skills.
• The chance to be part of a supportive and passionate volunteer community.

Take a look at our events and pop down and visit us! https://www.mentalfightclub.art/whats-on 

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a week to make this happen?

If so – we are looking for a Chair to lead Barnet's Safer Neighbourhood Board.

Role Overview: Lead Barnet’s Safer Neighbourhood Board, ensuring effective operation in line with MOPAC requirements. Manage all aspects of Board meetings and foster a collaborative environment.

Time Commitment: 2-3 hours per week on average

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance[1], involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

For more information please visit the role profile.

Easy Housing Association (EHA) is a mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. We are strengthening our Board of Trustees at an important moment for the organisation, and are seeking experienced, strategic individuals to join us across four specialist areas: supported housing operations, finance and viability, governance and charity law, and health & safety/compliance.

As a trustee, you will provide high level oversight, advise, challenge, and support EHA's leadership, and help us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability, including through the regulatory improvement work set out below.

About Easy Housing Association and the Current Regulatory Position

Easy Housing Association (EHA) is a registered provider of social housing, regulated by the Regulator of Social Housing (RSH). In July 2025, RSH issued an Enforcement Notice concluding that EHA had not met the Governance and Financial Viability Standard and required EHA to commission an independent appraisal and deliver a board-approved action plan to address the issues identified.

As part of this process, RSH has made statutory appointments to EHA's Board to strengthen governance capacity, and EHA is separately recruiting an Interim Manager with statutory powers under the Enforcement Notice. EHA is committed to full transparency with RSH and to delivering the improvements required.

We are recruiting additional Non-Executive Directors as part of this strengthening of the Board. This is a genuine opportunity to bring specialist expertise to an organisation actively working through a defined improvement journey, with the backing and support of an engaged, RSH-appointed board and executive team. Candidates should be comfortable operating in a regulated, enforcement environment and bring the independence and rigour that context requires.

Time commitment

Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.

What you’ll gain

• A high-impact role in a values-led, tenant-focused RSL
• Opportunities to shape policy, compliance, and social impact
• Professional development in governance, housing, and regulation
• The fulfilment of helping improve lives through safe, secure housing

EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.

NED — Governance & Charity Law

Non‑Executive Status: This is a non‑executive, governance‑only role. The postholder provides oversight and assurance but does not participate in operational management.

Purpose: Strengthen governance, regulatory compliance, and charity law oversight, ensuring EHA meets RSH and Charity Commission expectations.

This role directly supports EHA's governance improvement work, including its response to an ongoing Charity Commission matter, and requires a candidate comfortable providing rigorous, independent challenge.

Core Responsibilities:

· Provide assurance on governance frameworks, CC11, conflicts, and probity

· Support Board effectiveness, succession planning, and compliance

· Advise on charity law, constitutional matters, and regulatory reporting

· Strengthen oversight of policies, delegations, and decision‑making

· Provide scrutiny of governance risks

Essential Skills:

· Strong governance and charity law experience

· Knowledge of CC3, CC11, and regulatory expectations

· Experience supporting Boards through improvement or regulatory engagement

Desirable:

· Experience with Charity Commission investigations

Here at One YMCA we wouldn’t be able to do the work that we do without the amazing volunteer staff that help run the day-to-day operations of the hostels and supported living facilities. These vital roles are open to all YMCA residents, and we are currently looking for volunteers to help out with our accommodation.

What do we do?

We run hostels across the Buckinghamshire, Hertfordshire and Bedfordshire areas with over 400 rooms. In addition to this, we run programmes for those needing supported housing including asylum seekers.

Helping to run an activity that enables our Residents to flourish in body, mind and spirit. Responsibilities would include:

• Helping to plan and advertise the group in conjunction with the Activity Leader
• Proactively engaging with Residents and staff to encourage participation in the activity
• Helping the Activity Leader to organise and run the activity
• Be a non-judgemental, approachable presence to enable the most vulnerable Residents to take part
• Maintaining records of participation
• Signposting residents to other groups & support available
• Attend regular volunteer team meetings
We can discuss together the nature of the activity, taking into account your skills & passion as well as the current needs within the scheme.

Training/Support:
• A full induction to the service and specific site will be provided
• A menu of optional training will be made available
• Online training: Safeguarding (adults & young people), Fire
Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

• You will undergo a DBS check as the role involves adults at risk (we will apply for and fund this)
• Two references may be undertaken prior to start

We also have opportunities to support residents in other way and can be flexible with roles!

Sorting Room Volunteer

Do you enjoy organising, spotting quality items and bringing order to chaos? Join our behind-the-scenes sorting team!

We are looking for volunteers to help process donated items and prepare quality stock for our charity shop. This is an ideal role for someone who enjoys sorting, organising and has a good eye for detail.

What you’ll be doing

You’ll play an important role in helping donated items reach the shop floor ready for sale.

Tasks may include:

• Sorting through donated clothing, books, toys and household items
• Checking quality and carrying out quality control
• Identifying valuable or desirable brands
• Pricing items ready for sale
• Organising stock in the sorting room
• Preparing donations for the shop floor
• Helping keep the sorting area tidy and efficient

We’re looking for someone who:

• Enjoys organising and practical tasks
• Has good attention to detail
• Has an eye for quality and presentation
• Has brand awareness (desirable, but not essential)
• Is reliable and able to work independently
• Enjoys being part of a friendly team

Time commitment

• Shifts are usually 10am–1pm or 1pm–4pm
• Regular weekly volunteering preferred, with some flexibility available

We're looking for volunteers to assist with the day to day running of our shops located across north east Essex. Volunteer vacancies are available in various shop locations.

Duties of the role include the following:

(Note - Not all the tasks apply to every shop and will be dependent on which shop; type of tasks required for that area and your level of experience)

• Customer service
• Operating till & cash handling
• Signing customers up to Gift Aid scheme & inputting gift aid data if required
• Preparing donated goods for sale
• Ensuring recyclable goods are put in appropriate place
• Pricing as outlined by the shop manager
• Display and merchandising (may include transferring items from one display to another)
• Stock control
• Sorting donated goods (this may include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books in some areas)
• Light cleaning duties and using an iron or steamer to press donated clothes

For coffee shops only:

• Operating coffee machines, serving customers and clearing and wiping down tables
• Ensure good food hygiene, health and safety and fire regulations are adhered to at all times

Training & supervision

• All required training, including till operation, gift aid and health & safety will be provided.
• For coffee shops you will be required to undertake online food hygiene training courses.

Knowledge & experience required

• Some customer service experience would be advantageous
• Ability to remain calm while listening to a customer complaint
• Ability to handle cash
• Excellent communication skills
• Previous experience of working or volunteering in a retail environment desirable
• Ability to use electronic tills and devices
• Friendly and approachable manner

Personal attributes

• Passionate about St Helena
• Attention to detail
• Comfortable handling cash
• Excellent communication skills
• Personable and approachable
• Reliable, trustworthy and flexible to meet the demands of the business
• Team player with a friendly outlook

Are you interested in making a difference to the lives of children and young people? Is there a skatepark in your area? If so, this role could be for you.

We are a UK registered youth development charity that uses teaching and learning to skateboard in a structured and supportive environment as a platform to develop the skills and abilities of children and young people.

The Role: Chapter Leader

As a Chapter Leader with the Skateboarding Foundation (SF), your role is to set up and run a Local Chapter that gives young people access to skateboarding and life skills through the SF ‘Eduskate’ programme.

Training, materials, resources, equipment and ongoing support, advice and guidance will be provided.

Key responsibilities

Your key responsibilities include:

• Setting up and running the chapter
• Recruiting coaches
• Recruiting learners
• Coordinating the delivery of the coaching programme
• Raising funds and spreading the word
• Helping us monitor and evaluate the programme
• Giving three/four hours a month of your time

You’ll have overall responsibility for the chapter’s activities, compliance, and smooth running. You’ll provide direction and support to your chapter committee, chair meetings, and ensure volunteers, coaching programmes, and fundraising are well managed.

The role involves motivating the team, planning chapter development, and stepping in where needed to keep things on track. You’ll also liaise with the national Board of Trustees, keeping them informed of key decisions and changes. 

Strong leadership, organisation, and a passion for youth development (and ideally skateboarding) and the charity’s mission are essential.