Charity operations manager volunteer roles

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA East Sheen shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA New Malden shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

OPERATIONAL SUPPORT VOLUNTEER

First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.

Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship

WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)

• On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
• Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
• Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
• Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.

WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)

•  Approachable, friendly and able to communicate effectively with a variety of people Required
• Proactive approach to providing practical support to various teams Required
• Passionate about ensuring volunteers always have a positive experience Required
• Basic computer literacy Required
• Willingness to be adaptable, flexible and to travel as needed Desirable
• Basic awareness of first aid if attending events Desirable

WHAT YOU WILL GET FROM THIS ROLE

•  Pride from playing a key part in enabling us to care for the community.
• Personal satisfaction from seeing the positive impact your efforts make.
• Opportunities to meet and build relationships with new people/
• Ongoing support and guidance.

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

The closing date for this advert is 08/05/2026

Interview date, time and location to be advised

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

Training date, time and location to be advised

We believe that every child should have access to a quality education at a safe, inclusive school, with the opportunity to become a truly global citizen… do you too?

It’s an incredibly exciting time at African Adventures Foundation as we develop the vital programmes we deliver at the 34 partner schools we work with in Ghana, Kenya, and Zanzibar.

We have ambitious plans to help drive greater impact at our partner schools and are looking to strengthen our existing Trustee Board that’s full of energy and experience!

 Do you have experience in charity governance, delivering projects in an African culture and context, or delivering WASH or female empowerment/education/menstrual health programmes?

If so, read on… we’d be keen to hear from you about becoming one of our amazing volunteer trustees! 

Introduction to African Adventures Foundation

African Adventures Foundation is a registered charity set up in 2013 to provide support to 34 schools in developing areas of Ghana, Kenya and Zanzibar.

These schools provide education, health and food security, and social support to young people whose access to these basic services would otherwise be very limited. African Adventures Foundation helps by funding food security programmes, the construction of important school facilities, and hygiene projects that will benefit children’s health and education.

Our mission is to provide more children with a quality education and better opportunities in life.

 All trustees are responsible for governing a charitable company and directing its management and operation. They must also ensure that the trust complies with all legal and statutory requirements.

About the role

The Secretary supports the effective governance and administration of the African Adventures Foundation. The role ensures that the Board of Trustees operates efficiently, meetings are properly organised and recorded, and the charity complies with regulatory and administrative requirements. The Secretary works closely with the Global Chair, Treasurer, and other Trustees to ensure the charity follows best practice in governance and maintains accurate records.

As an ambassador, they also support external stakeholder and donor activities ensuring compliance to the standards required. 

Key Responsibilities 

Governance and Administration

• Support the Global Chair in ensuring AAF is effectively governed and operates in line with its governing document.
• Ensure trustee meetings are properly administered, including preparing agendas, coordinating papers, and taking accurate minutes.
• Ensure that trustee decisions and discussions are clearly recorded and stored appropriately.
• Maintain up-to-date records of trustees, governance documents, and key organisational information, including steward of the governance schedule for all territories.

Meeting Management

• Ensure that trustee meetings are properly administered and recorded.
• Circulate agendas, minutes, and supporting papers to trustees in a timely manner.
• Ensure other meetings, such as the Annual General Meeting (AGM), and key organisational events are properly administered.
• Ensure that minutes from meetings are approved and maintained as part of the charity’s official records.

Compliance and Record Keeping

• Ensure that records required by regulators are properly maintained, including those required by the Charity Commission for England and Wales.
• Maintain accurate governance documentation, including trustee appointments, resignations, and declarations of interest.
• Ensure that Charity Commission and other relevant organisation records are maintained and kept up to date.

Regulatory Reporting

• Ensure required information is filed with regulators in accordance with statutory deadlines.
• Submit annual returns and other required filings to regulatory bodies in the correct format and within required timescales.
• Support the Board in ensuring compliance with relevant guidance from bodies such as the Charity Commission for England and Wales and the Fundraising Regulator.

Monitoring Actions and Board Support

• Maintain an action log for trustee meetings.
• Monitor committee member action points and follow up where necessary.
• Support trustees by ensuring they have access to relevant governance information and documents.
• Assist the Board in maintaining good governance practices and transparency.

What we are looking for

• Strong, organisational and administrative skills.
• Ability to take clear and accurate meeting minutes.
• Good attention to detail and record-keeping ability.
• Understanding of governance responsibilities within the UK charity sector.
• Ability to communicate effectively with trustees and stakeholders.
• Previous experience as a charity trustee or secretary.
• Ideally familiar with governance requirements of the Charity Commission for England and Wales.
• Experience supporting boards, committees, or governance structures.

Terms of appointment

Terms of office

• Trustees are appointed for a 2-year term of office, renewal for 2 further terms to a maximum of 6 years.
• This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment (Estimated at one day per month, but can vary)

• Attend the board meetings – a mix of online and in person.
• Additional time for preparation and distribution of meeting documentation. Time to manage governance records and regulatory submissions throughout the year.

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. 

Responsibilities & Principles of all AAF trustee roles:

• Support and provide advice on AAF’s purpose, vision, goals, and activities. 
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored, and controlled effectively.
• Provide support and challenge to the AAF executive and team in the exercise of their delegated authority and affairs.
• Keep abreast of changes in AAF’s operating environment.
• Contribute to reviews of African Adventures Foundation’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgement, acting legally and in good faith to promote and protect African Adventures Foundation’s interests, to the exclusion of their own personal and/or any third-party interests.
• Contribute to the broader promotion of African Adventures Foundation’s objects, aims, and reputation by applying your skills, expertise and knowledge.

Essential qualities and attributes of all trustees

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees, and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussions. 
• A strong personal commitment to equity, diversity, and inclusion.
• A strong personal commitment to good financial management, and zero tolerance for corruption and misappropriation of our donors funds.
• Enthusiasm for our vision and mission.
• Willingness to lead according to African Adventures Foundation’s values.

This is an opportunity to play a key role in supporting the work of African Adventures Foundation. If you are organised, reliable, and motivated by making a difference, we would love to hear from you.

Role Purpose

The Chief Governance & People Officer (CGPO) is a senior C-suite executive responsible for ensuring the organisation operates with strong governance, legal compliance, and a healthy, engaged volunteer culture. The CGPO provides strategic leadership across governance, legal support, HR, culture, learning, and volunteer experience. They oversee multiple Heads of Department, set strategic direction for their portfolio, and collaborate closely with the CEO, Trustees, and other C-level Officers to drive organisational performance and long-term development.​

Key Responsibilities

1. Executive Leadership & Strategy

• Lead governance, legal support, and HR strategy across the organisation.

• Drive portfolio performance and ensure alignment with organisational goals.

• Contribute to C‑suite decision‑making and long‑term planning.

2. Governance Leadership

• Maintain an up‑to‑date governing document and ensure regulatory compliance.

• Oversee GDPR and data protection standards.

• Support Trustees with governance advice and reporting.

3. Legal Support Oversight

• Oversee legal risk management and compliance processes.

• Review key legal documents and guide legal research.

• Strengthen organisational understanding of legal responsibilities.

4. HR Leadership & Culture Development

• Oversee recruitment, onboarding, and volunteer checks.

• Provide strategic oversight of conduct, standards, and people policy.

• Promote a positive volunteer culture and engagement.

• Lead development of training pathways and HR policies.

5. Portfolio Management & Line Management

• Line‑manage Co‑Heads of HR and the Head of Governance & Legal Support.

• Provide strategic direction, coaching, and performance oversight.

• Ensure effective cross‑department collaboration and clarity of roles.

6. C‑Suite Collaboration & Organisational Leadership

• Work closely with the CEO, Deputy CEO, COO, CPO, and Trustees.

• Shape organisation‑wide policies, frameworks, and strategic initiatives

Person Specification (Applicant Criteria)

Essential Criteria

• Strong understanding of governance, compliance, or legal frameworks.

• Experience in HR, people management, or organisational culture development.

• Ability to lead multiple departments and manage senior volunteers.

• Excellent communication, judgement, and decision‑making skills.

• Ability to interpret policies, regulations, and legal documents.

• Experience handling sensitive information with discretion and professionalism.

• Strategic thinker with the ability to translate organisational goals into actionable plans.

• Demonstrated commitment to ethical leadership and safeguarding good practice.

• Ability to work collaboratively at executive level.

Desirable Criteria

• Experience working with Trustees or governance boards.

• Knowledge of GDPR, data protection, and risk management.

• Background in law, HR, organisational development, or compliance.

• Experience in volunteer‑led organisations or the charity sector.

• Ability to design and deliver training or learning programmes.

• Experience managing organisational change or culture initiatives.

Activity Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our activity leaders are at the centre of what we do - their good nature, leadership and passion for outdoor activities are what we pass on to the next generation. It is a role with a lot of responsibility and a huge amount of reward and satisfaction.

You will be part of a team of enthusiastic and passionate leaders who help to run CAG meeting nights on Tuesdays in term time.  You will help run both indoor and outdoor team building activities for our all male members and this can include going on night walks, building fires, cooking on fires, trying out some bush craft, going on bike rides, trying indoor climbing, having a go at scuba diving in swimming pools, playing team building games, entering cake competitions, attempting bushtucker trials, putting up tents, learning navigation skills, keeping fit by doing bleep tests, going karting, having a crack at skiing at Ackers Trust, eating curry at Christmas and much, much more.

You can also join us on our weekend trips away to faraway places such as the Lakes, Snowdonia, the Peaks and even to snowier, colder climes on our legendary ski trip.

Description

Responsibilities:

• You will be working as part of a team to provide safe, creative and appropriate challenging activities for young people aged 10 - 18 years.

• Activities will include fun activities and games both indoor and outdoor and supervising off-site trips and much more.

• You will have the opportunity to lead and inspire our different age groups: “Smalls” (age 10 - 13.5), “Bigs” (age 13.5 - 16) and Young Leaders (age 16 - 18).

• You will need to ensure that the young people are kept safe at all times by following CAG’s policies and procedures relating to safeguarding, risk assessment and other health and safety issues.

• You and the team will be responsible for keeping the premises clean and tidy and ensure the safekeeping of any equipment in conjunction with the Quartermaster.

• You will liaise with parents where necessary for any feedback required.

• Maintain and uphold good behaviour of the members.

• Work in conjunction with the Safeguarding Lead and Group Leader.

• Be able to work on a rota with other leaders and be available for Tuesday nights during term time.

• Communicate frequently with the Group Leader & CAG Management Committee to keep them up to date.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Experience of working or volunteering with young people in a similar environment.

• Ability to communicate at all levels, particularly with young people.

• Enthusiasm and a positive attitude to work is essential.

• Ability to work on own initiative but also as part of a team.

• A proactive attitude.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG members have the best time at Tuesday night meetings and weekend events / trips.  You will be helping members to work in teams, challenge themselves to try out new activities, make new friends and spend time away from social media and computer screens which has been proven to benefit mental health.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

The volunteer will be required to attend weekly Tuesday night club meetings at Bickenhill during term time.

Travel Limit

The candidate should also be available for occasional face to face Leader meetings.

When will the volunteer be working?

Volunteer availability

• Weekly Tuesday evening club nights.

• Occasional weekends and evenings to attend events and trips.

Estimate of time commitment

• Minimum 2 hours / week - the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Successful applicants will require an enhanced DBS and two references.

 In htis role you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Community & Individual Giving Fundraiser to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.

Time Commitment – A regular commitment of at least 2 days a week (Majority of which would be office based) for a minimum of 6 months or preferably longer term.

Main Duties

To work within an agreed brief with the support of the Supporter Engagement Lead on the following:

· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.

· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.

· Individual Support: Helping your Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.

· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.

· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support and prizes for fundraising efforts.

· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.

· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.

· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.

The national charity No Panic supports people with anxiety problems, such as panic attacks, OCD, agoraphobia, social phobia & health anxiety. Our main service is our helpline.

We seek a volunteer to coordinate the Fundraisers Engagement Team, who liaise with people raising money for us by participating in challenges/contests.

The role is to keep track of current and potential fundraisers contacted by team members & the amounts of money raised, & involve other No Panic Teams as necessary.

The Co-ordinator may also carry out the roles of fundraiser contactors, when there is insufficient capa

You will need to provide a reference.

We ask you to commit to volunteer for a year.

Voice 21 – Trustee with fundraising expertise 

About Voice 21
Voice 21 is the national oracy education charity. We support schools to build speaking and listening into the curriculum, teaching, learning and wider school life so that every child can use their voice to thrive in school, work and life. Our training and development programmes for teachers and school leaders transform learning through talk, expanding access to high-quality oracy education, particularly for children who need it most.

Why join the Voice 21 Board of Trustees now?
Since its inception in 2015, Voice 21 has built a national movement to put oracy at the heart of education in the UK. In November 2025, the government responded to Professor Becky Francis’s Curriculum and Assessment Review by adopting the definition of oracy used by Voice 21 and by the independent Oracy Commission in its 2024 report,  We Need to Talk: ‘Articulating ideas, developing understanding and engaging with others through speaking, listening and communication’.

The government has also committed to publish national guidance on oracy, modelled on the Writing Framework, and to strengthening oracy teaching within subjects. The Schools White Paper published in February 2026 reinforced this direction, positioning oracy as the fourth “R” alongside reading, writing and maths.

Oracy is now firmly part of national policy, and Voice 21 continues to build evidence of its impact on young people’s attainment, wellbeing, belonging and career readiness.

This policy shift represents a major campaigning success for Voice 21 and others who campaigned  alongside us. Our new 2030 Strategy aims to seize this moment and secure high-quality, evidence-based oracy education for every child, particularly for those children in schools serving disadvantaged communities.

Investment will be critical to achieving this ambition. Fundraising currently provides 20% of our income. Our goal is to increase this to 40%, doubling fundraised income to support delivery of our 2030 strategy.

The Role: Trustee with fundraising expertise

Voice 21 is keen to strengthen its board-level knowledge and skills by adding a fundraising specialist trustee. We are looking to appoint a strategic fundraising leader who has substantial experience of successfully developing fundraising departments and growing voluntary income. As trustee, you will provide strategic oversight, constructive challenge and advice on fundraising strategy.

Ideally your career will have focused on high value and relationship fundraising (philanthropy, trusts, corporate partnerships). As a subject specialist, you will help to expand and deepen fellow trustees’ understanding of fundraising strategy and operations, providing knowledge, guidance, challenge and advocacy.

Your expertise will be invaluable at this pivotal moment for Voice 21, as the charity prepares to launch an ambitious new strategy, with a goal to double fundraised income by 2030. Your insights will be particularly appreciated by the experienced Head of Fundraising, CEO and Director of Operations – including contributing critical/analytic skills to help evaluate fundraising ideas and opportunities – though your primary focus will be advising on fundraising at governance level.

Knowledge And Experience: 

• Significant senior fundraising experience, with proven ability to secure major income.

• Personal experience working with high profile figures, senior leaders in major companies, people with high levels of personal wealth who are seeking charitable missions like ours to support.

• Understanding of charity leadership, including developing and implementing organisational strategy.

• Broad understanding of fundraising management across income streams.

Why this role matters:

This is an opportunity to make a real difference in tackling the disadvantage gap at a pivotal moment for oracy education. You will have the chance to influence a dynamic Board and staff team with great ambitions for our 2030 Strategy.

Time commitment:

• Board meetings: three per year, in person in London (9am–12pm)

• Annual strategy day (9am - 3pm)

• Finance Committee: four virtual meetings per year (approximately 2 hours per meeting) 

• Opportunities to attend Voice 21 events throughout the year.

Safeguarding:

This role is subject to an enhanced DBS check.

Application details:

To apply:

• a CV and a covering letter of 1- 2 pages; 

Please include: 

• Details of your interest in joining Voice 21 as a trustee; 

• An outline of your current work / relevant experience; 

• A note of any training and development needs you think you’ll have if you are appointed. 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and trustees do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

Volunteer Opportunity: Administrator

Are you organised, reliable, and enjoy keeping things running smoothly behind the scenes? We’re looking for a Volunteer Administrator to support our day-to-day operations and help ensure everything stays on track.

Role Overview:
As a Volunteer Administrator, you will provide essential administrative support to the team, helping with a variety of tasks that keep the organisation running efficiently. This is a great opportunity to gain practical office experience and develop transferable skills.

Key Responsibilities:

• Provide general administrative support to the team

• Manage emails, documents, and filing systems

• Maintain accurate records and databases

• Assist with scheduling meetings and coordinating calendars

• Support internal communications and documentation

• Help with data entry and basic reporting tasks

What We’re Looking For:

• Strong organisational and time management skills

• Good attention to detail and accuracy

• Confident written and verbal communication

• Basic IT skills (e.g. email, word processing, spreadsheets)

• Ability to work independently and as part of a team

• Reliable, proactive, and willing to learn

What You’ll Gain:

• Practical experience in administration and office support

• Development of organisational and communication skills

• Insight into how organisations operate day-to-day

• Enhanced CV with transferable workplace skills

• Opportunity to contribute to a meaningful cause

Time Commitment:
Flexible, with regular weekly availability preferred.

Location:
REMOTE - UK ONLY

Support the team behind the scenes and help keep everything running smoothly.

The food system is unsustainable and unjust, and it’s damaging the health of a generation. We are a youth activist movement set up to challenge a food system that’s been set up to fool us all. We're looking for a new Chair who shares our passion for empowering youth leadership and transforming our food system

African Development Choices (ADC) is a UK-registered charity on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.

ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation, and improve lives in Africa.

At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose.

We now have an exciting opportunity for a volunteer Senior AI Agent Architect to join ADC and help build a live prototype of MajiGuard AI.

Main purpose of job:

To lead the technical design and hands-on development of MajiGuard AI, an agentic AI prototype that helps ADC identify underused WASH resources, structure recovery and reallocation cases, and verify that recovered value reaches facility upgrades and operations and maintenance.

Division: Technology / AI Innovation

Department: Product & Engineering

Position reports to: Head of AI Innovation

Direct reports for the position: Volunteer AI engineers, developers and technical contributors

Main Duties & Responsibilities:

• Lead the end-to-end architecture of MajiGuard AI, including the selection and integration of models, agent workflows, orchestration tools, retrieval systems, data structures and human-in-the-loop controls appropriate for a live prototype.

• Translate ADC’s operational goals into practical AI workflows, especially for identifying underused WASH resources, standardising evidence and case preparation, supporting recovery and reallocation decisions, and verifying delivery of value to facility improvements and ongoing operations and maintenance.

• Build and iterate a live prototype using pragmatic, cost-effective tooling, with strong attention to reliability, traceability, security, maintainability and ease of future scaling.

• Design structured inputs, prompts, evaluation criteria and decision logic so that outputs are useful to non-technical ADC teams working across programmes, research, partnerships and leadership.

• Establish a technical roadmap for the prototype, including architecture choices, milestone planning, testing priorities, deployment options and documentation for future funders, partners and developers.

• Work closely with ADC leadership to shape the product vision and ensure the prototype aligns with ADC’s wider governance and public service innovation model.

• Advise on suitable approaches for data governance, privacy, model risk, hallucination control, auditability and responsible AI use in the context of public-resource management and service delivery.

• Define and monitor prototype success metrics, including usefulness, accuracy, turnaround time, workflow fit, and operational learning that can strengthen grant applications, partnerships and future product development.

• Support the transition from local experimentation to a live prototype environment, including basic cloud or hosted deployment thinking, version control practices and engineering handover readiness.

• Mentor and coordinate other volunteer technical contributors where relevant, helping ADC build a small but high-quality AI capability around MajiGuard AI.

Knowledge, skills, and experience:

Essential

• 8+ years of relevant experience in AI, machine learning, applied NLP, intelligent automation, agentic systems, or modern software engineering for production-grade data or AI products

• Strong hands-on experience designing and building AI systems, including LLM-based applications, retrieval-augmented generation, agent workflows, orchestration frameworks, evaluation pipelines and API integrations

• Experience taking ideas from concept or prototype stage into a usable live product, pilot or production-like environment

• Excellent technical judgement on model selection, system design trade-offs, latency, reliability, observability and cost-conscious engineering

• Strong programming ability, ideally including Python and modern backend tooling, with the ability to work across architecture, implementation and troubleshooting

• Experience designing structured workflows where AI outputs must be reviewable, auditable and useful for operational decision-making
• Ability to simplify complex technical concepts for non-technical stakeholders and translate mission goals into practical product choices
• Interest in using AI to strengthen public service delivery, accountability, governance, resource allocation, or adjacent social impact problems
• Ability to actively take initiative and help set things up in a start-up environment
• Ability to actively seek and give input in a collaborative team environment
• A committed team player with good communication skills
• Available to volunteer at least 8-12 hours a week

Desirable

• Experience with agentic AI products involving workflow automation, task routing, multi-step reasoning, document intelligence or evidence-based case management
• Experience with cloud deployment, containerisation, CI/CD, databases, vector stores, authentication and production monitoring for AI systems
• Experience working on civic tech, govtech, development, WASH, infrastructure, audit, compliance or public-finance-related products
• Experience working in an early-stage start-up or mission-driven organisation and comfortable operating with ambiguity
• Experience mentoring engineers or leading small technical teams across different locations and time zones

What ADC Offers You

This is a volunteer, remote and unpaid position with the following benefits:

• A chance to play a foundational role in shaping MajiGuard AI from concept into a live prototype with real strategic relevance to ADC’s mission
• An opportunity to apply advanced AI and product-building skills to a meaningful public-interest challenge connected to WASH, accountability and service delivery in Africa
• An opportunity to work with a diverse global team and contribute to an organisation seeking systemic social change
• Professional learning, leadership and portfolio-building opportunities through high-ownership work
• Work reference provided

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitment(at)africandevelopmentchoices(dot)org.