Community volunteer manager volunteer roles

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

About Us

Cystic Fibrosis Trust is the UK's leading charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). CF is a life-limiting genetic condition affecting over 11,000 people across the UK. We fund vital research, campaign for access to life-changing treatments, and provide support to people living with CF and their families. 

About the Role

Every year, incredible supporters across the UK raise funds for people affected by cystic fibrosis. We're looking for friendly, enthusiastic volunteers to help us celebrate, support and encourage those fundraisers in their local communities, ensuring they feel valued and connected to Cystic Fibrosis Trust.

By volunteering with us, you'll help ensure fundraisers feel valued and supported, and we'll give you everything you need to feel confident in the role. Full training and support will be provided. 

• Community-based in your local area

As a Community Fundraising Volunteer, you'll play an important role in helping us build relationships with fundraisers and supporters in your local area. Whether you're attending events, thanking supporters, delivering fundraising resources or sharing local insight, you'll help ensure fundraisers feel appreciated and connected to the impact they're having.

• Flexible time commitment

This is a flexible, ongoing volunteer opportunity that can fit around your existing commitments. 

What You'll Be Doing

You could support us in a variety of ways, including:

• Attending fundraising events and representing Cystic Fibrosis Trust in your local area. 
• Thanking supporters and organisers, including giving a short speech if you're comfortable doing so. 
• Delivering and collecting fundraising materials and resources. 
• Collecting and returning collection tins and donation boxes securely.
• Sharing local knowledge and helping identify potential fundraising or partnership opportunities. 
• Providing occasional support to Community Fundraisers with local fundraising activities and events.

We recognise that every volunteer brings different strengths, experiences and interests, and aspects of the role can be tailored accordingly. 

Who We're Looking For

We're looking for people who:

• Are enthusiastic about supporting the work of Cystic Fibrosis Trust. 
• Enjoy meeting and communicating with a variety of people. 
• Have a friendly, positive and people-centred approach. 
• Feel comfortable working independently, while knowing support is available when needed. 
• Have basic IT skills and access to email and a phone. 
• Are willing and able to travel locally to support fundraising activities.

Experience in fundraising or volunteering is helpful but not essential. We particularly welcome applications from people with lived experience of cystic fibrosis, either directly or through a family member, although this is not a requirement.

Why Volunteer with Us?

 By volunteering with us, you will:

• Play a direct role in supporting the fundraising that helps drive life-changing research, support services and advocacy for everyone affected by cystic fibrosis.
• Help Cystic Fibrosis Trust maintain a visible and supportive presence in communities across the UK.
• Meet new people and become part of a supportive team. 
• Develop communication, relationship-building and community engagement skills.
• Gain valuable experience within fundraising and the charity sector. 
• Receive training, ongoing support and reimbursement of reasonable out-of-pocket expenses. 

Time Commitment

This is an ongoing volunteer role with a flexible commitment based on your availability and local opportunities. Support may be required on weekdays, evenings and weekends, depending on the activities you choose to get involved in.

How to Apply

To apply, please submit your application on Hireful, our recruitment system by selecting the "Redirect to recruiter" button above.

You will need:

• An up-to-date CV
• A short covering statement explaining why you would like to volunteer with Cystic Fibrosis Trust and what you feel you could bring to the role.

Important Dates

 •          Closing date for applications:  rolling deadline

Shortlisted candidates will be notified directly as soon as possible of the next stage of the process. We will offer as much notice as possible to support availability. 

Community Café Volunteers

The Bridge Community Hut, N15 6SE

Love cooking? Enjoy meeting people?

Join our friendly community café team!

We are looking for enthusiastic and reliable volunteers to help create a welcoming space where local residents can enjoy good food and great company.

�� Open 3 days per week (including Saturdays), 10:00am – 4:00pm

What you’ll do

• Help prepare simple, nutritious meals
• Serve food and drinks with a smile
• Keep the kitchen and café clean and organised

 What we’re looking for

• Friendly, positive, and team-oriented
• Interest in cooking or community work
• Willingness to learn (no experience needed!)

 What you’ll gain

• Valuable café and teamwork experience
• New skills (with training available)
• A pathway into employment
• Meet new people and be part of your community 

How to apply 

To apply, please email or post your CV

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Community Support Volunteer you will: 

As a Community Support Volunteer, you will complete face-to-face befriending activities with service users. You need to be able to travel around the locality in which you live to be able to do this. Ideally, you will be able to commit to a minimum of 1/2 a day (3-4 hours) of volunteering per week on a flexible basis, with the option to increase.

You will be working alongside our team of community link workers.

There may also be the opportunity to also attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

It’s essentials to have the following:

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Excellent communication skills.
• Flexibility.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Basic computer skills.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.

Although it’s not essential, you may also have:

• Experience of supporting someone with ill mental health / mental illness.
• Good knowledge of your local area and organisations. 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

Become a Community Wish Maker in Scotland (North, South, East & West)

Right now, 93 children in the Scotland are waiting for their life changing wish — part of a much bigger picture of children across the UK still waiting for theirs. You can help make that happen, from as little as one hour a month.

Help Make Wishes Come True 

Every pound you help raise goes directly towards granting wishes for children facing critical illnesses, creating hope, joy, and unforgettable memories for families who need it most. 

What Makes This Role Different? 

This is a flexible, ad hoc, volunteer-led role that fits around your lifestyle and commitments. There are no set fundraising targets or fixed weekly hours. You decide how you'd like to support Make-A-Wish and how much time you can give. 

Fundraising is at the heart of this role and is driven by your own ideas, local connections, and enthusiasm. Whether it's organising a community event, engaging local businesses, securing donations, or encouraging others to get involved, you'll help generate the funds needed to grant wishes. We'll provide guidance, resources, and support along the way. 

How You'll Get Started 

Getting started as a Community Wish Maker is simple. Within your first few months, you'll choose a fundraising activity from our Community Fundraising Toolkit or create your own fundraising idea. 

You can: 

- Organise an activity independently
- Fundraise with friends, family or colleagues 
- Team up with other local Community Wish Makers 
- Support an existing Make-A-Wish fundraising campaign or event 
- Whether it's a bake sale, quiz night, sponsored challenge, workplace fundraiser, school activity or local business partnership, you'll be helping raise the funds needed to grant more wishes

We'll provide resources, guidance and support to help you succeed

What We're Looking For 

You don't need fundraising experience—just enthusiasm, initiative, and a desire to make a difference. 

We're looking for people who are: 

- Confident building relationships and engaging others 
- Self-motivated and proactive 
- Creative in finding fundraising opportunities 
- Organised and reliable 
- Positive, enthusiastic, and passionate about helping others 

What we will do for you: 

- You will receive a 12 week induction training
- Community Fundraising Volunteer Toolkit to help you get started 
- A one-to-one introductory phone call with a member of our team 
- Materials to get you started in your role 
- A dedicated Volunteer manager 
- Access to connections & networks in your region 
- Make-A-Wish email address / ID Badge / Letter of Authority to help with your fundraising
- Help & support you with ideas and steward you as much as you would like
- Regular volunteer newsletters with updates, opportunities, and useful information 

Commitment 

Aged 18 or over 

Commitment of at least 12 months 

If you're passionate about making a difference and enjoy bringing people together to raise funds for a great cause, we'd love to hear from you.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

Creators with Purpose is Roots Academy's community of Muslim student content creators - a hand-picked group of relatable, authentic voices using their platforms to reach and uplift Muslim students across the country.

To grow and sustain it, we're looking for a Community Manager to be the heartbeat of this community. You'll onboard new creators, run our content calendar and review process, and keep a thriving group of creators supported, inspired and consistently producing content that reaches the exact audience we exist to serve. This is a relationship-first role for someone who loves bringing people together around a shared mission.

Key tasks

• Community management - Own and energise our creator community keeping it warm, active and supportive; welcome new creators, spark introductions, and encourage creators to learn from and uplift one another.

• Onboarding - Identify and reach out to potential creators, run friendly 1-2-1 welcome calls, share the vision and welcome pack, and bring new creators into the fold with as low a barrier to entry as possible.

• Content coordination - Run the content calendar end-to-end: agree each creator's posting frequency and dates, keep the Notion tracker current.

• Creative support - Keep creators inspired with prompts, content ideas and themed series (e.g. Freshers, exam season), and offer tailored concepts to those who want them while protecting each creator's own style and voice.

• Mentorship & belonging - Coordinate regular calls with the team, and help every creator feel like a genuine part of Team Roots.

• Tracking & reporting - Track creator output and reach, monitor how creators are driving students toward Roots workshops, and report progress and feedback.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• A people person who builds genuine, warm relationships and makes others feel welcome.

• Organised and reliable - comfortable keeping plates spinning and keeping people on track.

• A feel for social media content and an instinct for what resonates with Muslim students.

• Passion for Islamic education and the development of young Muslims.

• Self-starting and proactive - happy to take initiative rather than wait to be asked.

• No formal experience or qualifications required - just the right heart, attitude and willingness to learn.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Volunteer Partnerships & Growth Manager (Remote) 

Organisation: Influential Stars 

Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Min of 10 - 15 hours per week (Flexible)

Contract Type: Volunteer 

About Us 

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences. 

Our Story 

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way. 

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK. 

The Role 

We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform. 

This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.

Key Responsibilities 

⭑ Identify and approach potential affiliate partners, collaborators, agents, and networks 

⭑ Introduce individuals and organisations to the platform and explain how they can get involved 

⭑ Support onboarding of new collaborators and affiliates ⭑ Build and maintain positive relationships with partners and introducers 

⭑ Encourage ongoing engagement and participation 

⭑ Maintain regular communication to nurture long term partnerships ⭑ Coordinate with internal team members to ensure smooth onboarding 

⭑ Provide clear information about roles, expectations, and opportunities 

⭑ Maintain accurate records of outreach and partnerships using our CRM management system 

⭑ Represent the organisation professionally in all communications 

Skills and Experience Required 

Essential: 

⭑ Experience in outreach, partnerships, business development, or relationship building 

⭑ Excellent customer service skills 

⭑ Outstanding written and verbal communication skills ⭑ Confidence communicating by phone, email, and online platforms ⭑ Strong networking ability and proactive approach 

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel) 

⭑ Experience using a CRM or similar database system ⭑ Highly organised with strong attention to detail 

⭑ Ability to work independently and manage multiple contacts ⭑ Professional, reliable, and personable manner

Desirable: 

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided) 

⭑ Experience in affiliate programmes, partnerships, or community building 

⭑ Experience working remotely within a team 

⭑ Interest in charitable or social impact work 

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) 

Working Arrangement 

⭑ Fully remote position 

⭑ Min 10 - 15 hours per week (Flexible working hours depending on organisational needs)

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings 

Why Volunteer With Us 

⭑ Play a key role in expanding a platform designed to create meaningful impact 

⭑ Help build networks that support fundraising for UK causes ⭑ Gain valuable experience in partnerships, outreach, and growth strategy 

⭑ Join a mission driven organisation at an exciting stage of development 

⭑ Flexible volunteering that can fit around other commitments ⭑ Opportunity to build a wide professional network across multiple sectors 

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Ukrainian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Ukrainian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Ukrainian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Ukrainian-speaking residents and Europia staff during community sessions.

• Help Ukrainian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Ukrainian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Ukrainian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Ukrainian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

London’s charities, community groups and volunteers do extraordinary things every day. At London Plus, we want to help them do even more

We are looking for a new Chair of Trustees to lead our Board. This is an exciting time to join London Plus: we have built strong partnerships across London with both the Voluntary and community sector and key statutory partners, a range of important programmes of work underway and a new strategy in development.

As Chair, you will provide non-executive leadership, support good governance and work closely with the Chief Executive and staff team to help us deliver our mission and increase our impact.

We are looking for someone who can bring strategic insight, experience of leadership and strong relationships to support our Board, Chief Executive and staff team. A commitment to equity and inclusion  is essential alongside a clear understanding of  the challenges and opportunities  that face London and the voluntary and community sector. 

We actively welcome applications from people who reflect the diversity of London’s communities.

Interviews will be held the weeks of 31st August and 7th September

Dacorum Heritage is seeking a committed and people-focused Trustee to join its Board of Trustees and help shape the future of a charitable museum dedicated to preserving and sharing local heritage.

You will play a key role in supporting the people who make the Dacorum Heritage’s work possible. You will help ensure volunteers and staff feel valued, heard and well supported, while contributing to the Board’s wider responsibility for good governance, financial oversight and strategic direction.

This is an opportunity to bring your experience, judgement and enthusiasm to a small charity with an important community purpose. Working collectively with fellow Trustees, you will help ensure Dacorum Heritage remains legally compliant, financially sustainable and focused on delivering its charitable objects for current and future beneficiaries.

Purpose of the Role

· Help create a positive, inclusive and well-supported environment for Dacorum Heritage’s volunteers and staff;

· Provide Board-level oversight of volunteer engagement, staff and director recruitment, and relevant HR matters.

What You Will Do

· Work with the Museum Manager to identify volunteer and staff needs, and support best practice in recruitment, induction and retention;

· Support the development of and attend informal volunteer coffee mornings and other social events in person where possible helping volunteers and staff to feel included, informed and valued;

· Develop clear routes for volunteers to share feedback, ideas and concerns;

· Oversee recruitment, interviews and appointments for the museum manager and trustees if required;

· Act as a trusted link between the Board, employees and volunteers;

· Support proportionate, effective HR and volunteer policies aligned with Dacorum Heritage’s strategic plans;

· Contribute actively and constructively to Board discussion, challenge and decision-making;

· Share collective responsibility for good governance, risk management and strategic direction; and

· Represent Dacorum Heritage positively and help build strong relationships with stakeholders and the wider community.

Romanian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romanian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romanian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romanian-speaking residents and Europia staff during community sessions.

• Help Romanian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romanian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romanian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romanian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

We would love for you to join our Information & Advice Service as a Community Outreach Volunteer.

This is a rewarding opportunity to meet new people, support your local community, and help individuals access the information and services they need. As part of our friendly team, you will attend local groups and community activities, offering information, guidance, and signposting to relevant services, support organisations, and community groups.

You may also help people complete a range of forms, including Attendance Allowance applications and other benefit-related paperwork, giving them the confidence and support they need to access available help.

In this role, you could be:

• Providing a warm, friendly, and welcoming experience for members of your local community.

• Signposting people to relevant local services, activities, and sources of support.

• Assisting individuals with completing forms, including Attendance Allowance and other benefit applications.

• Offering straightforward information and guidance where appropriate.

We're looking for people who enjoy working as part of a team, meeting new people, and making a positive difference in their community.

You'll be a good listener with strong communication skills, a caring and empathetic approach, and a willingness to help others. Basic IT skills and record-keeping experience are helpful, and experience using the internet and Microsoft 365 would be an advantage. Don't worry if you're still learning though, as training and support will be provided.

We reimburse all reasonable out-of-pocket expenses incurred while volunteering.

Getting started is easy. If you're aged 18 or over, simply click "Apply" and complete the application form. We'd love to hear from you and welcome you to our team.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.