Compliance quality volunteer volunteer roles
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BIND is a collection of projects and people that reduce food waste by bringing people together to create change. We design and deliver projects across sectors that push boundaries and achieve results. We believe change is created not by a handful of people doing sustainability perfectly, but by everyone doing a little something. Find out more about our values and purpose on our website. Our work is split between Magic Hat, Eat Smart and food waste partnerships.
Magic Hat is Newcastle City Centre’s first and only coffee shop, kitchen and events venue dedicated to impacting the UK’s wider food waste problem - positively. Our chefs design menus on-the-day, every day, made from food that's far too good to be wasted. Fresh ideas for ingredients at their best. Magic Hat also operates a volunteer programme, a PAYF shop, an events programme and a hireable meeting space/kitchen. Magic Hat's profits go to supporting Bind's other projects in food waste prevention. After 5 years of trading in Newcastle City Centre, our lease was terminated for the building to get redeveloped. We are currently seeking out a new premises for Magic Hat and designing for how we can continue to challenge in its next iteration.
Eat Smart is a successful primary school educational programme born in the NE of England designed to inspire children and schools to reduce food waste and build sustainable food systems. We deliver engaging resources and learning experiences that empower schools and pupils to have more ownership of their kitchens/dinner halls, improve student wellbeing, and have increased environmental awareness.
Since 2018 Eat Smart has enabled 70 schools in North East England to rescue their food waste by over 25%, equivalent to saving 6,000 meals worth £13,000 per school, per year, and our expansion to other areas of the UK has already begun. With an ever-growing data set and credibility for school food waste prevention, we have increasing potential to affect school food policy and deliver food waste prevention interventions on a national level.
Bind is expanding its work to ensure food waste prevention, not just redistribution, is at the heart of our mission. Bind works in partnership with businesses, local authorities and community groups to help them reduce their food waste, and reduce their food bills by using surplus food in their kitchens. We are well recognised in the North East and lead various partnerships of public, private and voluntary sector organisations, tasked with reducing food waste at a strategic level.
About the Trustee Role
As a Bind Trustee, you’ll be at the heart of our strategic vision. You’ll make key decisions and help guide our Board and CEOs to maximise Bind’s impact. We are looking for experienced trustees to join our existing team of three, with one or more of the following areas of expertise, although we welcome applications from people with other skills and levels of experience:
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Strategic Growth and Development
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Financial control and/or fundraising
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Policy: education, food and/or sustainability
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Communications, marketing & PR
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Impact, performance and accountability
Time Commitment:
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Your total time commitment will be between 2-6 hours per month, including board meetings every 6-8 weeks and ongoing problem solving – via email/WhatsApp.
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Meetings are a mix of online and in-person. You will be expected to prepare adequately for and attend meetings, as well as contribute to the success of Bind in other ways (e.g. through committee work, advocacy and attending events).
Essential Qualities of All Directors
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Commitment to Bind’s aims, objectives and core values
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Passion for creating behavioural change around the issue of food waste
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Understanding and acceptance of the legal duties, responsibilities and liabilities of being a Trustee
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Be familiarised with Bind’s constitution
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Strategic and forward looking vision in relation to our aims and objectives.
Key Responsibilities
You will be collectively responsible for the effective governance and oversight of the charity, ensuring it is well-run, financially sound and delivering its charitable purposes:
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You’ll act in the charity’s best interests, advancing its charitable objects and acting with reasonable care and skill
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You’ll ensure compliance with the charity’s governing document, charity law and regulation
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You’ll provide strategic direction, agreeing the charity’s mission, values and long-term priorities
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You’ll oversee finances, ensuring appropriate financial controls are in place, resources are used responsibly, and assets are safeguarded
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You’ll manage risk, including reputational, financial and operational risk
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You’ll ensure accountability, monitoring performance and impact and acting transparently
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You’ll uphold safeguarding, equality and ethical standards, ensuring appropriate policies and practices are in place
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You’ll participate fully in Trustee Board meetings, decision-making and any sub-committees
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You’ll act as an ambassador for the charity and support its aims externally where appropriate
Application Process
To apply, please prepare no more than one side of A4 telling us about your relevant experience and what difference you hope to make to Bind. Please also include your full name and best contact details.
The deadline for applications is 20th February 2026.
Thank you for taking the time to read and consider this, we hope to hear from you soon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Nehemiah Project is a small charity that supports men with experience of addiction to break the cycle of addiction and crime. We do this through supported living, programmes, key worker support, rebuilding family connections and providing move-on support to aid transition to independent living. We currently operate from houses in Streatham and Croydon.
We are a Christian-based charity open to men of all faiths and none. We have a partnership with the British Association of the Order of Malta who provide expertise, funding and volunteer support.
Our trustees play a vital role in making sure that The Nehemiah Project (TNP) achieves its core purpose of breaking the cycle of addiction and reoffending. They oversee the overall management and administration of the charity. They also ensure that TNP has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable TNP to grow and thrive.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of the Nehemiah Project' s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation. The Nehemiah Project is a registered charity and a company limited by guarantee.
Treasurer Role
- Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Monitoring and advising on the financial viability of the charity.
- Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process Ensuring investments and assets are maximised.
- Lead on the appointment of and liaison with external auditors.
- Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.
What we are looking for?
- A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
- A strategic thinker with an ability to balance risk and opportunity.
- Clear communicator with the ability to bring the financial information alive to non-finance specialists. Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
- We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees. Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
Responsibilities of all trustees
- Support and provide advice on TNP' s purpose, vision, goals and activities.
- Approve operational strategies and policies, and monitor and evaluate their implementation.
- Oversee TNP' s financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored and controlled effectively.
- Review and approve TNP’s financial statements.
- Provide support and challenge to TNP’s CEO in the exercise of their delegated authority and affairs. Keep abreast of changes in TNP’s operating environment.
- Contribute to regular reviews of TNP' s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
- Use independent judgment, acting legally and in good faith to promote and protect TNP’s interests, to the exclusion of their own personal and/or any third party interests.
- Contribute to the broader promotion of TNP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Personal skills and qualities
- To be sympathetic to and supportive of our Christian ethos. Practising Christian preferred.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. Effective communication skills and willingness to participate actively in discussion. A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision and mission
Trustee Role Overview
Term: 4 years, renewable up to 7 years, with possible extension in exceptional cases under the Memorandum and Articles.
Remuneration: Voluntary role; reasonable expenses reimbursed.
Meetings: Attend four Board meetings a year (in person in Putney, with remote option).
Strategy Days: Up to one per year.
Events: Four annual celebration events at our houses; Trustees are encouraged to attend where possible
Committee Membership
Trustees may join one of three sub-groups — HR, Finance, or Fundraising — which meet remotely four times a year, with occasional ad hoc support to working groups or the executive team.
Financial Commitment No donation is required, though regular modest giving is encouraged.
More Information can be found in the Trustee Pack below.
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
If you share the belief in the transformative power of education, bring your experience and knowledge of post-16 education to help Derwentside College realise its vision of creating positive futures for its learners, community and region.
Applications close: 9 a.m. Monday 2nd March 2026
Location: Consett, County Durham
About Derwentside College
Derwentside College is not your traditional FE college.
Located in a semi-rural location, high on the edge of the Pennines, the College is based on a single site in the heart of the town of Consett. We offer a diverse range of provision to young people and adults from across the local, predominantly rural, community. We currently deliver education and training to around 4,000 learners across over 200 courses, supported by around 170 staff.
Whilst we deliver a broad range of 16-18 classroom-based provision, including construction, engineering, hairdressing, beauty therapy, catering, health and social care and digital technology, along with maths and English, the majority of our students, 55%, gain their education through apprenticeships. Our differing mode of delivery is one of the things that sets us apart from other colleges across the northeast of England. Indeed, through this, we deliver more apprenticeships than other local colleges.
Graded ‘Good’ by Ofsted in 2022, and with a refreshed strategic plan that will take us to 2031, we have a firm base from which to progress with our ambitions for growth, development and excellence.
About the role
Our board is led by our Chair, David Allsop, who has worked tirelessly with our Principal & CEO, Chris Todd, and other colleagues across our leadership team and board to refocus our direction and culture and to grow our aspirations as a college.
Part of this process has seen David and Chris work together to build a renewed sense of collegiality across our board. We have appointed several new and experienced members, successful experts in their respective fields who are already offering a new level of challenge, scrutiny and support. This is resulting in driving a more inclusive culture of successful governance.
Given the depth of our ambitions and considering our future strategic priorities, we are now seeking to recruit a further governor to our board.
Who we are looking for
To achieve our organisational aims, our board must continue to consist of experts and experienced professionals who can provide the appropriate levels of challenge and questioning to enable us to grow, develop and improve.
Following recent successful governor recruitment and further consideration of the expertise we need across our board, we have identified that it would be helpful to us to deepen the education expertise within our membership.
We will welcome applications from candidates with:
- Expertise in the areas of FE quality improvement and assurance
- Experience as a senior leader of FE curriculum and more broadly, FE institutions
- Experience and knowledge of inspection and compliance requirements relating to the FE sector
- Extensive experience as a strategic leader within the post-16 sector
- Experience of the development of study programme for young people and/or adult learning
We seek candidates who can bring their professional expertise to scrutinise our practice and offer insights on how we can be more innovative in this area of our delivery.
Peridot Partners and Derwentside College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 2nd March 2026
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Turns Data Into Action, Not Just Numbers
At Tell My Truth and Shame the Devil C.I.C., content is created at scale by hundreds of volunteers. But content without insight is wasted effort.
The Social Media Analysis & Insights Officer ensures that every post, video clip, podcast snippet, or visual asset has measurable impact. You are the intelligence engine, translating raw platform data into actionable strategies for growth, engagement, and community trust.
This role is not about vanity metrics. It is about understanding what works, what resonates, and what drives meaningful action.
Purpose of the Role
The purpose of this role is to:
- Measure, track, and interpret performance across all CIC platforms
- Identify content that drives donor growth, volunteer mobilisation, VFAP recruitment, and community engagement
- Provide actionable insight to content creators, campaign managers, and the Social Media Director
- Highlight trends, risks, and opportunities at platform and borough-level
- Ensure data-informed decisions guide strategy without sacrificing values or ethics
You transform analytics into intelligence that shapes action.
Experience Qualification and Requirements
Essential experience
- Experience in social media analytics across one or more platforms (TikTok, Instagram, X, YouTube, LinkedIn).
- Experience building dashboards and visual reporting (e.g., Looker Studio/Google Data Studio, Power BI, Tableau, or equivalent).
- Experience using Excel or Google Sheets for analysis, including KPI tracking, trend analysis, and data cleaning.
- Experience measuring and reporting KPIs for digital content or campaigns, including performance interpretation and recommendations.
- Experience turning data into actionable insights (not just reporting numbers) and communicating them clearly to non-technical stakeholders.
Essential skills
- Strong analytical thinking with ability to identify patterns, test assumptions, and avoid over-reliance on vanity metrics.
- Ability to connect performance signals to outcomes (donations, volunteer actions, trust indicators) and explain correlation limits responsibly.
- Strong data visualisation and storytelling skills: clear dashboards, concise summaries, and practical “what to do next” outputs.
- High attention to detail and consistency in KPI definitions, reporting cadence, and data integrity.
- Ability to work collaboratively with director, campaign, content, engagement, and systems teams to improve performance loops.
- Self-management, reliability, and accountability in a fast-moving build phase with evolving priorities.
Desirable
- Experience with non-profit or community impact measurement, including engagement quality and trust signals.
- Experience with trend research, audience insight, and experimentation frameworks (A/B testing, creative testing).
- Familiarity with tracking ambassador/community distribution and localised (“borough-level”) engagement patterns.
Formal qualifications
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Formal qualifications are not required; equivalent practical experience is highly valued.
Main Responsibilities/ Key Duties
- Build and maintain performance dashboards that track platform, campaign, and community-level outcomes across TikTok, Instagram, X, YouTube, and LinkedIn.
- Analyse correlations between content performance and organisational outcomes, including content-to-donation, content-to-volunteer mobilisation, and content-to-engagement/retention signals.
- Track ambassador adoption of approved content, including what gets used, where it performs best, and what barriers reduce uptake (format, clarity, timing, relevance).
- Identify high-performing formats, topics, hooks, CTAs, posting patterns, and creators, and translate these into repeatable insights the team can action quickly.
- Generate insights at multiple levels: platform-specific performance, campaign-level learning, and borough/community-specific engagement patterns to support localised messaging.
- Feed intelligence consistently to the Social Media Director, Campaign Manager, Content Creators, and Engagement Officers to improve strategy, production priorities, and community responses.
- Recommend practical action plans to scale what works (replicate formats, expand reach, optimise distribution) and address underperforming content (iterate creative, adjust targeting, refine CTA).
- Maintain clear records for reporting and transparency, ensuring insight outputs are traceable, consistent, and suitable for internal review and governance.
- Support development of KPI frameworks and reporting standards, including definitions, measurement rules, cadence, and ownership, so the C.I.C can scale analysis without confusion.
- Contribute to continuous improvement by testing hypotheses, monitoring trends, and flagging risks (e.g., vanity metrics, misleading interpretations, safeguarding-sensitive performance patterns).
This role is not suitable if you:
- Prefer to work without data
- Seek surface-level social media metrics
- Are uncomfortable making recommendations that influence strategy
- Want purely creative or posting roles
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase
- A position of real strategic influence
- Not symbolic; your work directly shapes the CIC’s growth and impact
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A values and ethics conversation
- A practical discussion about data, reporting, and actionable insight
If you believe data is a tool for community transformation, and that impact is more important than vanity metrics, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
Trust is built through accuracy and accountability
Context matters more than vanity metrics
Insight carries ethical responsibility
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Volunteer Role: HR & Volunteer Recruitment Team
Location: Hybrid / London (Must be based in London)
Time Commitment: Flexible (approx. 3–5 hours per week) with occasional attendance at unit nights or recruitment events.
The Heart of Our Growth
Are you a people person with an eye for talent? The Ranger Cadets are expanding rapidly across England, and we need a dedicated HR & Volunteer Recruitment Team in London to ensure we find, onboard, and retain the best possible mentors for our cadets.
Whether you have a professional background in Human Resources or simply love connecting people with great opportunities, this role is vital to our mission of ensuring every young person is "Prepared for Life."
Your Strategic Impact
You will be the first point of contact for potential volunteers, guiding them through their journey into the organization. Your team will lead on:
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Talent Attraction: Creating and managing adverts for both Uniformed Adult Volunteers and Non-Uniformed Support Staff.
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The Onboarding Journey: Managing the "end-to-end" process, from the initial enquiry and interview to reference checks and DBS clearances.
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Welcome & Induction: Ensuring every new volunteer feels supported and informed before they even step foot into a unit.
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Strategic Growth: Working with the Chief Ranger and Launch Teams to identify recruitment needs in new areas.
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Volunteer Experience: Developing initiatives to keep our volunteers engaged, rewarded, and motivated.
What We Are Looking For
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Excellent Communicators: You are the "face" of the organization for new applicants; a warm, professional, and helpful manner is essential.
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Organisational Skills: Ability to track multiple applications and ensure no one "falls through the cracks."
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Discretion & Integrity: Comfortable handling sensitive information and background checks with the utmost confidentiality.
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Passion for People: A genuine interest in finding the right "fit" for our units to ensure long-term success.
Why Join the HR & Recruitment Team?
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Shape the Culture: You have the unique opportunity to choose the leaders who will mentor the next generation.
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Professional Experience: Enhance your CV with high-level HR, recruitment, and safeguarding experience within the charity sector.
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Flexible Volunteering: Much of this role can be done remotely, making it perfect for those who want to help but cannot attend every weekly parade night.
Help Us Build a World-Class Team
Behind every successful cadet is a team of dedicated volunteers. Help us find them.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join SUNSHINE as Our First Volunteer Coordinator / Volunteer Manager (Volunteer Role)
Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold.
Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story, to break through the clouds with beautiful rays of warmth, belonging, and hope.
SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.
With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment and we’re looking for someone extraordinary to step in with us.
Could you be our first ever Volunteer Coordinator / Volunteer Manager?
This is a rare and meaningful opportunity to help shape a charity from the ground up by building the very heart of our movement: our volunteers.
We’re searching for a volunteer who brings:
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A natural gift for bringing people together
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Warmth, empathy, and a people-first mindset
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Organisational flair and a love of nurturing others
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Dedication to community, wellbeing, and social impact
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A collaborative spirit and a willingness to roll up their sleeves
As our inaugural Volunteer Coordinator / Manager, you will work closely with our Founder and CEO to recruit, support, and empower the volunteers who will bring SUNSHINE to life, ensuring every person who joins us feels welcomed, valued, and inspired.
What you’ll help us build
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A joyful, diverse, and committed volunteer community.
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Supportive systems that help volunteers thrive.
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Training, onboarding, and communication pathways that feel warm and human.
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Volunteer teams for our pilot programmes — from wellbeing workshops to community meet-ups.
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A culture rooted in compassion, connection, and hope.
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A movement that reaches across London and beyond.
This is more than a role, it’s a chance to help write the opening chapter of a charity designed to lift people up, brighten lives, and transform communities.
Why SUNSHINE?
Because we believe in:
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Joy as a form of care
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Community as a source of strength
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Connection as a human right
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People as the heart of everything we do
If you’re someone who leads with purpose, dreams boldly, and wants to make a real difference, we would love to meet you.
Ready to help us bring more SUNSHINE into the world?
Let’s build something beautiful together — one smile, one moment, one community at a time.
SUNSHINE
The Loneliness and Wellbeing Charity
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guardian Light Foundation
Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors
About Guardian Light Foundation
Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.
Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.
⚖️ About the Role
We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.
This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.
Focus Areas
Children’s Arrangements
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Custody and contact arrangements
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Child safeguarding concerns
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Schooling and parental responsibility guidance
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Early advice on family court processes
️ Domestic Violence Injunctions
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Non-molestation orders
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Occupation orders
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Restraining orders
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Emergency protection guidance and referrals
Single-Parent Legal Support
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Family court guidance
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Child maintenance advice
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Housing rights and homelessness-related legal signposting
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Referrals to specialist legal services where appropriate
What You’ll Be Doing
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Providing initial legal advice and guidance (not ongoing representation)
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Supporting safeguarding decisions where legal insight is required
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Advising on urgent legal options in high-risk situations
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Signposting individuals to appropriate external legal services
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Working closely with GLF’s safeguarding and support teams
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Maintaining clear professional boundaries and ethical practice
️ Safeguarding & Compliance
Because this role supports vulnerable individuals:
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An Enhanced Volunteer DBS Check is required
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DBS checks are conducted via our trusted partner Serve (Rushden)
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All work must align with GLF’s safeguarding policies
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Confidentiality and GDPR compliance are essential
Skills & Experience Required
Essential:
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Qualified UK Solicitor (or equivalent legal professional)
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Experience in family law, domestic abuse, or child safeguarding
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Strong understanding of trauma-informed practice
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Ability to explain legal concepts clearly and compassionately
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Commitment to ethical and client-centred practice
Desirable:
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Experience working with charities or vulnerable populations
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Knowledge of housing or homelessness law
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Familiarity with referral pathways and support services
Who We’re Looking For
You are someone who:
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Has a genuine passion for protecting children and families
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Believes access to justice should never depend on income
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Can balance professionalism with empathy
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Understands the emotional impact of legal uncertainty
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Wants to use their expertise to create real social impact
⏰ Time Commitment
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Approx. 20 hours per month
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Flexible scheduling
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Fully remote
What You’ll Gain
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The opportunity to make a direct, meaningful impact
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Professional fulfilment through purpose-led legal work
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Recognition and appreciation within a growing social enterprise
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Networking with professionals across counselling, housing, and social care
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Opportunity to join an Advisory Board or Board of Directors as the organisation grows
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.