Counselling volunteer roles in Croydon, greater london

Lead a small trusted local mental health charity at an important moment of growth.

The Counselling Partnership provides affordable, professional counselling to adults across North Surrey, and will be celebrating its 25th Anniversary next March.  Our dual-impact model supports both individuals facing mental health challenges and trainee counsellors developing safe and effective practice.

The charity is entering a period of expansion in the scope and scale of mental health support to the local community. We are looking for someone who has big picture thinking to help provide strategic leadership and help guide the organisation sustainably into its next phase. 

Do you believe that professional therapy should be a community standard, not a luxury? As a qualified volunteer counsellor, help us provide accessible, online counselling while managing a flexible remote caseload via our secure platform, supported by peer supervision groups.

Flourish Wellbeing Support is a Not-for-Profit bridging the gap between overstretched NHS services and high-cost private care. We are looking for qualified volunteer counsellors to join our remote team.

Key Responsibilities:

• Deliver our suggested 4x weekly 1-to-1 online counselling sessions to clients who cannot afford private fees but face long waitlists.
• Work within a structured 15-session clinical model to provide meaningful, short-term support.
• Manage your own digital diary and caseload via our integrated, paperless counselling technology (handling bookings, notes, and encrypted video).
• Engage with a monthly peer supervision group (4 people) to share clinical insights and maintain standards.
• Our service is open from 8am to 8pm from Monday to Friday. Our counsellors can choose to work during any of these times. 

What are we looking for?

We are looking for counsellors who believe that mental health support should be accessible to everyone, regardless of their income.

1. Professional Qualification & Registration 

The most important requirement is that you are a fully qualified, registered counsellor or psychotherapist (holding a Diploma or Degree in Counselling/Psychotherapy). You must hold current membership with a recognised professional body such as the BACP, UKCP, or NCS (Accredited). 

We will also require an enhanced DBS (or we can carry one out for you) and two professional references.

2. Clinical Experience with Complexity

Our ideal volunteer is a practitioner comfortable with a wide range of clinical presentations. We are looking for individuals who have experience in safely holding:

• Trauma
• Bereavement and Complex Grief
• Long-term Depression and Anxiety Experience in working within a short-term, structured framework (such as our 15-session model) is highly beneficial, as is the ability to conduct clinical assessments and manage risk within a remote setting.

3. Technical Literacy & Remote Readiness

As a 100% online service, our ideal volunteer is comfortable using (or learning) integrated counselling platforms for encrypted video sessions, digital note-taking, and diary management. You will need a private, confidential space to work from and a reliable internet connection to ensure the safety and continuity of the therapeutic relationship.

4. Professional Autonomy & Reliability

Because we offer sessions anytime between 8am to 8pm from Monday to Friday, you can work across any of these hours and will be responsible for managing your own schedule and ensuring consistency for your clients. 

5. A Collaborative, Community Spirit

While the work is remote, the spirit of Flourish is collective. We look for people who:

• Value Peer Supervision and are willing to share insights in a small-group setting.
• Are empathetic and non-judgmental, aligning with our Social Equity values.
• Are looking for a meaningful connection to a social mission.

What difference will you make?

In the UK, 1.9 million people are waiting for support, and 1 in 3 find their condition worsens during the wait. By joining Flourish, you bridge the gap for those who cannot afford private care but need more than a student-led placement can provide. Your expertise allows us to safely support individuals facing mental health issues who might otherwise be turned away. 

Who are LRMN?

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.

Why do we need you?

The Women Together Project supports refugee and asylum-seeking women who have experienced trauma, including Gender-Based Violence (rape, torture, FGM, forced marriage, domestic violence etc.). We are a member of the BACP and adhere to the BACP Ethical Framework. Our approach is broadly integrative, drawing on woman-centred/ feminist, holistic, cross-cultural and mind-body perspectives.

The project consists of 1-1 counselling and advocacy and a weekly women’s nurture/ health group. 

We are currently seeking to recruit an enthusiastic and committed female volunteer counsellor to support our work.

What activities will you be involved in?

As a Volunteer Counsellor, you will:

• Offer 1-1 counselling to women from diverse cultures and backgrounds who have experienced trauma, including gender-based violence (this may involve working with an interpreter). This can be done at LRMN’s office or remotely as per clients’ need.

• Meet and maintain our standards regarding confidentiality and equal opportunities, and manage and be accountable for your own work.

• Keep accurate and up-to-date records of all counselling interventions on file and/or electronically.

• Carry out monitoring and evaluation tasks as advised by the Women’s Project Manager.

• Attend team meetings and contribute to information-sharing and discussion around best practice.

• Incorporate project approaches into practice – eg holistic/ feminist/ cross-cultural theories.

• Undertake training in areas relevant to VAWG, refugee and asylum policy and own professional development.

• Work flexibly and from a human rights perspective, remaining open to the challenges faced by this client group.

• Communicate effectively with other members of the therapeutic team and LRMN advice teams, making effective and sensitive referrals where necessary.

• Undertake own clinical supervision either in house or externally.

What can you gain from this opportunity?

By volunteering with LRMN, you will:

• Be part of a small, passionate team working towards improving the lives of some of the most disadvantaged women in UK society

• Monthly group clinical supervision

• Receive direct support and guidance from the Project Manager, as well as additional support from LRMN’s other staff

• Have the chance to attend a monthly team meeting to share information and support (this is not formal supervision)

• Offered places on training organised by LRMN or by external organisations

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (this applies to qualified volunteers in the office for 4+hours)

Is there induction and training?

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding and record keeping.

You will be provided with the training (not clinical) needed to perform the role and will have the opportunity to join training with the whole LRMN team. 

Who are LRMN looking for?

We’re looking for someone who:

• Has membership of a professional body (BACP or similar)

• Is passionate about supporting migrants, refugees and asylum seekers

• Is passionate about the issue of trauma and gender-based violence and its impact on women

• Is friendly and approachable and can manage professional boundaries

• Respects and adheres to the BACP ethical framework in their work

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.

What commitment do you need to make?

We ask volunteers to commit to one morning or afternoon a week (3 clients per week). 

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in monthly group supervision support of 1.5 hours a month

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principles

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Location: Remote or In-person (London-based preferred, flexible)
Hours: 20 hours per month (flexible)
Compensation: Revenue split per session – 60% to Counsellor / 40% to Guardian Light Enterprises LTD
Payment Schedule: Weekly or monthly, depending on preference (flexible to support cash flow)

About Guardian Light Enterprises LTD

Guardian Light Enterprises LTD is the revenue-generating arm of Guardian Light Foundation, a social enterprise dedicated to transforming the lives of children, teenagers, and single-parent families affected by homelessness, abuse, and hardship. Every service we provide contributes directly to creating safe spaces, housing, education, and empowerment programs for vulnerable communities.

As a freelance counsellor with us, you are not just offering sessions—you are helping people heal, build resilience, and find hope, while supporting a social mission that changes lives.

Role Overview

We are seeking a compassionate, skilled, and dedicated Freelance Counsellor to provide emotional support, guidance, and therapy sessions to our clients. This is a unique opportunity to work in a mission-driven social enterprise where your expertise directly fuels social impact.

As a counsellor, you will:

• Provide individual and group counselling sessions for children, teenagers, and single-parent families.

• Use your professional expertise to guide clients through challenges including trauma, grief, anxiety, and abuse recovery.

• Maintain strict confidentiality and safeguarding standards in line with UK regulations.

• Collaborate with Guardian Light Enterprises and the Foundation team to refer clients to additional support programs where appropriate.

• Participate in impact reporting to help shape future programs.

Key Responsibilities

• Conduct high-quality counselling sessions tailored to individual client needs.

• Document sessions and maintain records securely in compliance with safeguarding and GDPR policies.

• Promote emotional wellbeing, resilience, and empowerment for clients.

• Engage with Guardian Light Enterprises LTD in strategic discussions to improve program delivery.

• Attend occasional training and team meetings (via Microsoft Teams).

Ideal Candidate

• Accredited Counsellor, Psychotherapist, or Mental Health Professional with relevant UK registration.

• Experience working with children, teenagers, and vulnerable families.

• Strong empathy, emotional intelligence, and a trauma-informed approach.

• Excellent communication and documentation skills.

• Passionate about social impact and committed to transforming lives.

Hours & Compensation

• Recommended: 8–12 hours per month (approx. 2–3 clients per week, depending on session length).

• Compensation: Revenue split per session – 60% to you, 40% to Guardian Light Enterprises LTD.

• Payment Schedule: Flexible – weekly or monthly, depending on mutual preference and cash flow management.

Benefits

Even at this early stage, joining Guardian Light Enterprises LTD offers unique benefits:

• Impact-driven work: Every session contributes to funding programs that directly support children and single-parent families in crisis.

• Flexible schedule: Set your hours around your availability.

• Professional growth: Access to training and development opportunities.

• Career progression: Exceptional counsellors may be invited to join our Advisory Board or eventually become a Board Member, shaping the direction of Guardian Light Foundation.

• Recognition: A chance to build your personal and professional brand as part of a pioneering social enterprise.

• Supportive environment: Collaborate with a passionate, mission-driven team dedicated to real change.

Will you share your counselling or psychotherapy skills as a child & young person's (CYP) counsellor or therapist to join an online counselling service for young patients with a pain condition (Complex Regional Pain Syndrome)? We’re supporting patients, relatives, partners and carers affected by a debilitating condition; Complex Regional Pain Syndrome (CRPS).

We're looking for qualified paediatric/child &/or young person counsellors, psychotherapists or psychologists ideally with some experience of working with chronic pain patients, who may want to volunteer their skills supporting our young service users and help develop a psychological support service. 

As a Volunteer Child and/or young person's Counsellor/Therapist you’ll be providing remote online counselling/therapy support services to young people aged 5 to 18 who are vulnerable, many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling sessions online or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our young services users. 

Depending on your qualifications, skills and experience, volunteer child counsellors / therapists provide person centred counselling (general talking counselling), integrative, pluralistic including or Cognitive Behavioural Therapy (CBT), ACT and EMDR for young CRPS patients.

We are needing to expand this service to support our young clients as it has rapidly received a high number of referrals. People can be referred both by health or legal professionals as well as having parents/guardians referring them to the service.

In this role you’ll be able to develop your paediatric counselling skills, organisation, communication and team working skills. If you have experience in younger children please do get in touch.

Most importantly, you’ll provide essential services that ensure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake child client general assessments, followed by therapy (via Zoom or phone) to our clients, offering up to 20 one hour (or 45 mins age dependant) sessions for each client plus 4 assessments

• Providing one-to-one therapy sessions to young patients aged 5-18 (we will consider therapists who can only support primary or secondary school age)

• Update our database with the client’s basic information and session attendance

• Maintain succinct, relevant session notes and store these securely

• Attending and participating in meetings
• Project monitoring, creating, reporting and outcomes evaluation procedures

• Attend CPD training to ensure your knowledge stays current

• Participating in regular meetings with the Clinical Lead
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly internal group Supervision to ensure safe working practices

We can support you to develop the skills you need for this role, including an induction. You will have a chance to discuss your role and any additional needs with us.

What you need for this role

Essential

• Be a member of one of the recognised organisations (see below)
• Level 4 Diploma level qualifications as a minimum, Degree or Masters in Paediatric Counselling, Counselling/Clinical Psychology, Psychotherapy, Play Therapy, Dance & Movement Psychotherapy or Art Therapy 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but a commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 child or young clients a week, being three hours of your time for counselling sessions plus time for administration. We ideally hope you to offer the charity a commitment of six months.

Desirable

• Personal or professional Knowledge or experience of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS paediatric counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We welcome trained paediatric counsellors, child therapists and counselling/clinical psychologists who are willing to give their time to support our valuable work.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• Complimentary and Natural Healthcare Council (CNHC)
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period as the service is rapidly expanding and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for younger clients but also ensure we provide counselling services and mental health support to our young child CRPS patients who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is continually developing, you would have a key role in developing a young person counselling programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in a child's life which is already isolated and painful, who may not have received any psychological support.

We are seeking a qualified and compassionate counsellor to volunteer their time to facilitate weekly emotional support groups for people living with sight loss. These groups provide a safe and supportive space for members to share experiences, build resilience, and reduce isolation.

You will lead one or more specialist peer groups, which may include:
• Age-Related Macular Degeneration (AMD) Support Group
• Sight Loss After Stroke Group
• Retinitis Pigmentosa (RP) Support Group
• Charles Bonnet Syndrome (CBS) Support Group

Each group brings together individuals facing similar challenges, offering mutual understanding and connection. Your skills as a counsellor will help guide conversations, support emotional wellbeing, and foster a caring, inclusive environment.

You will:
• Facilitate a weekly 2 hour emotional support group.
• Create a safe, welcoming, and non judgemental atmosphere.
• Encourage group discussion and peer support while managing boundaries.
• Offer emotional support and signposting where appropriate.
• Maintain confidentiality in line with ethical guidelines.

What We Offer:
• Full induction and training related to visual impairment awareness.
• Ongoing support and supervision.
• Opportunity to make a meaningful difference in the lives of people affected by sight loss.

How often will I be needed?

• 2 Hours per Week

Key requirements

• This role requires 2 references and a criminal record check.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• This is an online/remote role.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• We are looking for someone who is: • A qualified counsellor (minimum Level 4 diploma or equivalent). • Warm, empathetic, and confident in group facilitation. • Passionate about supporting people affected by sight loss. • Comfortable working with individuals who may be newly diagnosed or adjusting to changes in their vision. • Able to commit to 2 hours per week on a regular basis. Experience working with visually impaired people is beneficial but not essential - training and guidance will be provided.

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Trustees - Voluntary Role

We have an exciting opportunity to join this thriving and dynamic organisation as Trustees.

At SARSAS we provide support for people affected by rape or any kind of sexual assault or abuse at any time in their lives. Listening, believing and supporting them through provided vital support to people of all genders through our Helpline, counselling, group work and specialist support services.

We believe that a world without sexual violence is possible. We campaign for people affected by sexual violence because everyone deserves to live free from abuse and its impact. We are unflinching in our commitment to calling for change, in raising awareness, and in our drive for all voices to be heard. We challenge misconceptions about sexual violence and abuse through training and campaigning. We lobby both locally and nationally to promote the needs of survivors.

We need your support!

We are looking for people who can offer energy, enthusiasm, and commitment to join our volunteer Board of Trustees at SARSAS. You will be joining a proactive, engaged and supportive Board and will play a pivotal role in shaping SARSAS and supporting our work.

Whilst ideally you will have prior experience of how a Trustee role works, this isn’t mandatory: If you are committed, passionate, and determined, we would love to hear from you. We will provide training and support to help you become an amazing trustee. We would be particularly interested to hear from you have a background in communication, data, IT or risk.

It matters to us that our Trustees reflect the incredibly diverse communities we serve, and we are actively seeking younger people, people from Black, Asian and minoritised communities and people with a disability for these voluntary roles. We value lived experience of sexual violence within our staff, volunteers and trustees.

Voluntary (expenses paid)

Time commitment

We appreciate for many of our Trustees, they fit volunteering around busy work and home schedules. Overall, the time commitment is expected to be c 30 hours per year, including preparation for meetings.

All trustees are expected to attend 4 x 2.5 hours Board meetings a year (evenings) and 1 full away day each year.

We have two subcommittees that also meet an additional 4 times a year (1.5 hour in the evening), which trustees may be part of.

Being a Trustee at SARSAS is more than just turning up to a few Board meetings, as it is your skills, passion & experience that brings value to the organisation, therefore, we also ask that Trustees engage with SARSAS staff, and attend events or meetings as required, as well as responding to emails. We estimate that this covers a further 7 hours a year.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

How to apply

Closing date for applications is Midnight on Sunday 7th June 2026.

Interviews will be held remotely on Friday 19th June 2026. Please ensure you are available for an interview on this date.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.

Applicants must have the right to work in the UK. 

About the Role:
In addition to the statutory duties of a Trustee, the Treasurer Trustee provides strategic financial oversight to support the organisation’s sustainability and effective governance.

The role is responsible for advising the Board on its financial duties, the implications of strategic decisions, and ensuring that appropriate financial policies and procedures are in place. It includes oversight of financial reporting, such as management accounts, budgets, and forecasts, and working in close collaboration with the CEO and Director of Finance and Resources.

The Treasurer Trustee also acts as a key liaison with external auditors, presents the annual report and accounts at the AGM on behalf of the Board, and chairs the Risk and Finance Sub-Committee.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.

What You Will Do

The specific responsibilities of the Treasurer Trustee are:

• Keeping the Board informed of its financial duties and responsibilities.
• Providing the Board with advice on the financial implications of their decisions and strategic plans.
• Ensuring RCSL has the appropriate financial policies and procedures.
• Having oversight of the preparation of regular financial reporting including the management accounts, forecasts and budgets.
• Liaising with and supporting the CEO and the Director of Finance and Resources.
• Liaising with the auditors and presenting the annual report and accounts to the AGM on behalf of the Board.
• Chairing a Risk and Finance sub-committee 

About You

Person Specification - Essential
Experience of being a Trustee

• An understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
• Significant experience of charity human resources including at a strategic level.
• An ability to work effectively as a member of a team.
• An ability to challenge current thinking, the method of governance and management of the organisation in a constructive manner.
• Ability to evaluate and interpret management information and other data/evidence.

Note:
This role is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 201. All Trustees are required to complete an enhanced DBS.

You will demonstrate:

• Proven experience in a relevant role or environment, with the ability to apply your skills confidently and effectively
• Strong communication skills, with the ability to engage professionally with a range of stakeholders
• Excellent organisational and time‑management skills, with the ability to prioritise workloads and meet deadlines
• A high level of accuracy and attention to detail
• The ability to work independently while also contributing positively as part of a team
• A proactive, problem‑solving approach and a willingness to take ownership of tasks
• Competence in using relevant systems, tools, or software required for the role
• A professional, confidential, and ethical approach to your work

Desirable
What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Interview Process:
Candidates will be required to attend a 3 stage interview:
Stage one: phone call
Stage 2 MS Teams Call with CEO and Board of Trustees
Stage 3: Interview with CEO and Trustee / or Director 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced DBS

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process,
such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining why this role appeals to you 
• A supporting statement demonstrating how your experience meets the skills and requirements outlined in the person specification
• Applications should be sent in PDF format 
• Closing date:  Applications will be reviewed on a rolling basis until the position is filled. 
• Interview date(s):  Two-stage process consisting of an informal conversation followed by an interview with the CEO and Chair. 

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

Could you give one hour a month to hold a safe, reflective space for a team of bereavement support volunteers? We are looking for a qualified therapist to facilitate a monthly online group; a place for our volunteers to process, decompress and feel supported.

The New Normal is a charity that runs free peer support groups for people navigating bereavement, facilitated by a dedicated team of volunteers across the UK.

Our volunteers dedicate their time and energy to supporting others through emotionally challenging times, and we want to make sure they feel equally held and supported in that work. We are looking for a qualified therapist to facilitate a monthly online group session for our volunteers: a safe, reflective space where they can process what comes up, let off steam, and when required be offered reflective feedback.

This is a facilitation role rather than a clinical one. You would be holding the space, normalising emotions, and offering a warm, containing presence, not providing individual therapy or carrying clinical responsibility for group members.

What we are looking for:

— A qualified or experienced therapist, ideally with a person-centred or integrative background

— Experience of group work or group facilitation (desirable but not essential)

— An affinity with bereavement, peer support, or community-based work

— Warmth, groundedness, and the ability to hold a group with confidence

What we can offer:

— Access to free safeguarding, peer support and Sucide First Aid (lite) training worth £500 (optional)

— A warm, motivated and reflective group of volunteers who care deeply about what they do

— Full support from The New Normal team

— The opportunity to contribute to a charity doing vital work in the bereavement space

This is a voluntary, unpaid role. We are happy to discuss the scope of the role in detail and support you in checking any requirements with your professional body or insurer before you commit.

JOB PURPOSE: We are seeking a passionate, creative, and community-driven Book Club Manager / Community Lead (Volunteer) to help build and grow a thought-provoking book club focused on awakening, education, critical thinking, and personal growth. This role involves developing the vision and structure of the book club, curating impactful reading materials, and creating a welcoming space where members can engage in meaningful discussions and self-reflection. The successful candidate will lead both online and offline sessions, organize engaging events, and foster a strong sense of community among members aged 16–35. The ideal volunteer is someone who enjoys bringing people together through ideas, conversations, and learning experiences, while encouraging intellectual curiosity and personal development.

About the role: The purpose of the Book Club Manager / Community Lead (Volunteer) role is to establish, manage, and grow an engaging and intellectually stimulating book club community that promotes education, awareness, personal development, and critical thinking. The role holder will be responsible for creating and implementing the club’s structure, coordinating discussions and events, curating impactful reading materials, and developing systems that enhance member participation and overall community experience. This position aims to create a safe, inclusive, and inspiring environment where members can explore new perspectives, challenge mainstream narratives, and build meaningful connections through shared learning and discussion.

Experience Qualification and Requirements

Experience running or managing book clubs, discussion groups, or community programs is a plus, but passionate and motivated individuals are encouraged to apply.
Strong organizational and event management skills.
Excellent communication and facilitation skills for leading discussions.
Knowledge of tools and platforms for virtual book clubs (Zoom, Discord, social media, event management platforms, etc.).
Ability to research, source, and recommend books that challenge mainstream narratives and promote critical thinking.
Passion for personal growth, education and community development.
Ability to engage members aged 16–35 and fosters a welcoming and intellectually stimulating environment

Main Responsibilities/ Key Duties

Develop and establish the structure of the book club, including mission, themes, and long-term goals.
Schedule and organize regular book club sessions, both online and offline.
Manage and moderate discussions to ensure engaging, respectful, and thought-provoking conversations.
Source, curate, and recommend books aligned with the club’s mission of awakening, education, and self-reflection.
Create and host events such as webinars, author talks, workshops, or live discussions.
Promote the book club through social media, community networks, and other channels to grow membership.
Develop systems and processes to streamline operations, track member engagement, and improve overall club experience.
Mentor and guide members on critical thinking, awareness, and personal growth.

At One Degree, our mentors, ambassadors, and teachers are more than just volunteers—they’re lifelines for students often overlooked in their schools and communities. By offering direction, encouragement, and a sense of possibility, our volunteers transform lives while experiencing the profound reward of making a real, tangible impact.

Most of our mentors are young professionals, bringing passion, patience, and empathy to help GCSE/Year 11 students (ages 15–16) navigate their challenges. These volunteers serve as role models, guiding students who might otherwise feel left behind toward brighter futures.

To foster meaningful connections and provide continuity, we ask volunteers to commit to at least three in-person or online sessions per year. This ensures students build trust and form bonds with the people dedicated to helping them succeed.

Join us and be the difference that changes a life.

What time commitments are required?

Preparation

1. Mentor registration (2 minutes)
2. Online mentor training course (30 minutes)
3. Online safeguarding course (30 minutes)
4. Online DBS/CRB (Criminal Records Bureau) check (15 minutes)
5. Online personalised 1-on-1 mentor training (2 x 30 minutes)

Total time needed to become a mentor – approximately 2.5 hours

Mentoring

1. Choose availability that fits your schedule – whether it’s 5 hours a week or just 30 minutes a month.
2. Mentor online from anywhere in the world.
3. Adjust your availability as your circumstances change.
4. Focus on mentoring subjects you’re confident in.
5. Access support from our experienced teachers and tutors.

Total time needed to be a mentor – flexible

What it takes

Anyone who meets the following criteria is welcome to apply:

• Able to volunteer a minimum of three sessions per programme
• Patient, empathetic and considerate
• Willing to participate in group activities and sports

Important Note! You do NOT need exceptional skills in Maths or English, or previous mentoring or teaching experience to be a One Degree mentor.

What’s in it for you

Our innovative online version of our Saturday programme combines group and 1-on-1 support via our custom-built online network.

We now offer 7-day-a-week mentoring for our GCSE students and programme alumni:

1. This is flexible – with no set days and times, you can make yourself available based on YOUR schedule and you can update availability with our new integrated calendar system (training required here)
2. This is innovative – during our 1-on-1 training we will run through this new addition to our custom-built online mentoring platform where you can a) connect your personal and work calendars b) select provisional availability and c) be booked by One Degree students based on their availability, your availability or by mentor speciality. This also now extends to supporting One Degree alumni.