180 Data protection volunteer roles

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Use your organisation, admin and digital skills to help make a real difference to people affected by breast cancer. Join Future Dreams as a valued volunteer and help our busy programmes and services run smoothly for the people who rely on them.

Location: Future Dreams House, King’s Cross, London
Role type: Volunteer
Commitment: Ideally one regular day or half-day per week, with consistency particularly important

About Future Dreams

Future Dreams is a breast cancer charity providing practical, emotional and wellbeing support for people affected by breast cancer.

At Future Dreams House in King’s Cross, we offer a wide range of classes, workshops, one-to-one services, support and educational activities, helping people feel supported throughout and beyond their breast cancer experience.

We are looking for organised, reliable and enthusiastic volunteers to provide administrative support to our Programmes & Services team and help us ensure that our activities run smoothly.

About the role

This is a practical, hands-on volunteer role supporting the behind-the-scenes administration involved in delivering our programme of workshops, classes and one-to-one services.

You will work alongside the Future Dreams team and help with a range of tasks, which may include:

• Creating simple banner images in Canva to promote workshops and activities.
• Creating timetables and signage in Canva for immersive days and events at Future Dreams House.
• Adding workshops, classes and one-to-one appointments to our Momence booking system.
• Updating, cancelling or rescheduling workshops and one-to-one appointments.
• Emailing customers about cancellations, timetable changes or rescheduled appointments.
• Checking information is accurate and up to date across our booking system and programme materials.
• Supporting the team with general administrative tasks as required.

Full guidance and training on Future Dreams systems and processes will be provided.

 About you

We are particularly looking for volunteers who are dependable, organised and comfortable working independently once trained.

You will ideally have:

• Good general IT and administrative skills.
• Experience using Canva, or confidence using similar design software.
• Basic graphic design skills and a good eye for presentation.
• Strong attention to detail and accuracy.
• Good organisation and time-management skills.
• Confidence managing calendars, schedules or booking systems.
• Clear and professional written communication skills.
• A calm, flexible and practical approach to problem-solving.
• The confidence to ask questions when something is unclear.
• A commitment to confidentiality and handling information appropriately.
• A genuine interest in the work of Future Dreams and supporting people affected by breast cancer.

Previous experience of Momence is not required, as training will be provided.

What we are looking for

Consistency and reliability are particularly important for this role. Our programmes run throughout the week and the administrative work behind them is essential to providing a good experience for our visitors.

We are therefore looking for volunteers who can make a regular commitment and become a trusted part of the team, rather than providing occasional ad-hoc support.

What you can expect from us

As a Future Dreams volunteer, you will:

• Be welcomed as part of a friendly and supportive team.
• Receive training and guidance for the tasks you undertake.
• Gain experience of charity administration, programme delivery and digital booking systems.
• Develop your Canva, communication and organisational skills.
• See first-hand the difference that Future Dreams makes to people affected by breast cancer.
• Have the opportunity to use your existing skills for a cause that makes a meaningful difference.

If you are organised, dependable and would enjoy using your skills to help our services run smoothly, we would love to hear from you.

Application Instructions

To apply, please complete our application form and send it to us together with your CV.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how Pinnacle sounds. Every word that goes out under our name — website, emails, WhatsApp, programme materials, funding applications — either comes from you or meets a standard you've set. You make sure we read like one organisation rather than fifteen people with fifteen styles, and that the way we describe our work holds up in front of a funder as well as in front of a 24-year-old deciding whether to come on Friday.

Key tasks

1. Voice and standards
   • Define Pinnacle's tone of voice and make it usable by other people — a short, practical guide, not a brand bible nobody opens.
   • Write or review the copy that carries weight: website pages, campaign emails, WhatsApp broadcasts, programme descriptions, sign-up flows.
   • Keep language consistent across every channel, including the ones you don't publish on yourself.
2. Owned channels
   • Own website, email and WhatsApp as channels we control outright.
   • Keep the mailing list clean, segmented and GDPR compliant.
   • Make sure nobody who contacts Pinnacle goes unanswered.
3. Vision-aligned and funder-ready language
   • Translate what we actually do into language funders, partners and institutions recognise — personal development, sports and wellbeing, community and belonging.
   • Maintain an approved set of core descriptions: boilerplate, programme summaries, impact statements — so bids and partnership decks aren't rewritten from scratch each time.
   • Work with the CFO on funding applications and with Partnerships on how we come across externally.
4. Performance
   • Track open rates, click-throughs, response times and list growth.
   • Report monthly with insight rather than screenshots.

What we're looking for

• A strong writer first, a marketer second.
• Able to write for two audiences at once: young adults who need to feel something, and funders who need to see rigour.
• Comfortable editing other people's work and holding a standard without being precious about it.
• Email marketing experience and a working understanding of GDPR.
• Grant, bid or case-for-support writing experience (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required such as signposting to our other services or other organisations

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

We are looking for Welcome volunteers to staff the welcome desk and be first point of contact for our visitors. Our volunteers play an important and valuable role in our cathedral community. Volunteering  can be a wonderful way to find a sense of purpose and belonging. You can use your skills, build your confidence and develop as part of a supportive and caring team. You’ll have the opportunity to work in an exciting and vibrant place of Christian worship, surrounded by beautiful architecture and our world-famous stained-glass windows.

Our volunteers come from a variety of backgrounds and each person has their own reasons for wanting to volunteer. We welcome applications from anyone interested in being a part of what we do, and will work with you to ensure that your volunteering experience is as inclusive and accessible as possible.

Our volunteers need to be sympathetic to our vision, mission and values, but you do not need to be a Christian to join our team.

Tasks include: 

· To greet visitors entering the cathedral and offer a first-class welcome

· To open positive conversations and demonstrate the welcoming nature of the cathedral

· To provide information and signpost as requested by the visitor, details and basic history of the cathedral, location of toilets etc.

DBS Check and Training to be completed / provided:

• Basic DBS check
• Basic Awareness and Foundation level safeguarding training.
• ACT Counter Terrorism training.
• In-house additional training as required.

Ensuring the safety of everyone who comes into the cathedral is Birmingham Cathedral Chapter’s highest priority. All volunteers must also complete our Safeguarding training before they can start working with us.

What this volunteering opportunity will provide you with:

• Knowledge of the international significance of the windows, the artists Edward Burne-Jones and William Morris and their links to Birmingham.
• Experience working with people from a diverse range of backgrounds.
• Insight into the workings of the cathedral, and experience working in a sacred building and place of faith.
• The opportunity to practice speaking in various foreign languages dependent on the nationality of visitors you encounter.
• Opportunities to volunteer in further roles in the cathedral team.
• Experience working alongside a team of skilled and knowledgeable individuals both clergy and non-clergy
• Safeguarding and ACT training (this is a requirement)

Depending on the nature of the volunteering role you undertake with us, we may need to carry out an Enhanced Disclosure in accordance with the Disclosure and Barring Service Rules.

All information provided by volunteers with be held in accordance with the General Data Protection Regulation within the Data Protection Act 2018.

Our Challenge

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. Our Community Experience (CX) team plays a vital role in making sure our community receives an excellent experience and remain at the heart of everything we do.

The Supporter Care team are looking to recruit a CX Office Admin Volunteer, who can support with some of the weekly admin and practical tasks, especially during our busiest period leading up to Christmas. Whether you're sending letters and certificates, keeping our supporter database accurate and up to date, or helping with essential admin tasks, your support will help us provide a high-quality experience for our donors and fundraisers.

How can you help?

In this role, you’ll work within our Supporter Care team, helping to make sure all of our donors and fundraisers feel valued and appreciated for their incredible support. You’ll be asked to support with a range of activities, such as:

• Generating and printing out certificates for our events and community fundraisers
• Posting out thank you letters to supporters
• Sending out welcome letters and badges to our new Regular Givers
• Updating The Charity’s database and carrying out data entry tasks
• Helping with other ad-hoc admin tasks as needed

What can you gain from volunteering?

• Make a meaningful contribution to the experience of our donors and fundraisers
• Gain practical experience of administrative tasks within a charity setting
• Develop your administration, communication and organisational skills
• Meet like-minded people and become part of a friendly and supportive team

We’re looking for

We would love to hear from you, if:

• You’re friendly, organised and are enthusiastic about our mission
• You have strong IT skills and are confident with using various databases and computer systems
• You have a keen eye for detail and the ability to produce accurate documents
• You’re happy to undertake a variety of administrative and practical tasks
• You can commit to volunteer on a consistent, weekly basis
• You can travel to our office in Fleet, Hampshire

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

Location and time commitment

This is an office-based volunteering role at our office in Fleet, Hampshire. We’re looking for a commitment of 2-3 hours on one day per week, during office hours (9 – 5pm) and ideally on a Wednesday or Thursday.

The hours may vary depending on the workload each week. We understand that volunteers have other commitments, so we can offer some flexibility and can tailor your experience around your availability.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity.

We may close the role early, so we’d encourage you to apply at your earliest opportunity.

Key Dates

Closing date: Sunday 11 October at 11pm

Interview dates: Thursday 15 and Friday 16 October

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team 

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

Fundraising Manager (volunteer) - Role and Responsibilities

• Oversee implementation of Equal Aqua's fundraising strategy in line with business objectives, and the vision and values of EAU;
• Lead an international team of volunteers to execute the fundraising strategy, delegating and managing responsibilities as appropriate;
• Lead EAU Fundraising team to raise income through multiple channels: grant and charitable foundation applications, corporate sponsorship, individual and community giving, and creative fundraising events;
• Manage a portfolio of existing supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors;
• Improve supporter retention and maximise donors’ lifetime value to EAU;
• Monitor developments in the funding world/landscape and identify opportunities to bid for funding.
• Be a key player in preparing the annual budget, tracking income and expenditure, and achieving the annual targets agreed for individual giving, mid-level giving, and wider voluntary funding.
• Report to the Equal Aqua Executive Committee and Board of Trustees.

Business Functions

• Work independently and proactively, working flexibly during peaks and troughs of EAU’s activities, while prioritising work to meet deadlines;
• Support reporting to Equal Aqua’s Executive Committee, relevant subcommittees, and Board of Trustees;
• Attend EAU team meetings, committee meetings, and (where appropriate) Board of Trustees;
• Contribute to EAU’s external reporting, providing materials for project reports to grant-givers and

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

·32,866 people with improved access to safe water

·11,044 people with improved sanitation

·11,755 people with improved WASH knowledge and skills

·3,877 people with improved menstrual hygiene knowledge

·British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world.  If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.  

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

Headlight is a friendly, non-clinical peer to peer support group and one to one mentoring for young people experiencing emotional and mental health issues. We rely on volunteers to help run our fortnightly evening sessions in Ottery St Mary alongside trained staff.

Could you help young people to feel welcome and part of a support network? Could you offer a listening ear to a young person who needs to talk? Could you relate to young people aged 18-25 and help engage and support them in the groups activities? Are you hands on and willing to do the practical stuff such as set up, food preparation and tidying up? 

If you said yes to those questions then please get in touch with Molly. 

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Keeping records and data up to date and taking notes at meetings
• Preparing mailouts and answering enquiries from the group inbox
• Booking venues for meetings and activities
• Keeping other group volunteers informed of current agreements and activities
• Supporting the development of the group’s activity plan
• Supporting the group’s shared responsibility for designing and delivering services and activities.

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community.

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

You’ll support the smooth and efficient running of the organisation by helping implement key IT, facilities, and compliance projects — with a particular focus on improving internal systems and streamlining operational processes. This hands-on role offers experience in operations, tech systems, and policy development, working closely with the Facilities and Operations Manager and other teams. Ideal for students or recent graduates in Business, IT, Operations, Project Management, or Data Systems.

Main responsibilities:

• Data & System Optimisation

- Support the optimisation of internal systems, including improving CRM workflows and data processes

- Organise SharePoint folders for better document access

- Clean and update data in the Beacon CRM system

- Identify opportunities to streamline operational tasks and improve team efficiency.

• IT Asset Management

- Maintain an accurate inventory using Asset Tiger.

- Create simple instructional materials for staff and interns.

- Support tech tasks: set up Flip Whiteboards, update phone systems, organise sale of spare tech, audit staff email accounts.

• Policy Implementation

- Help revise Health & Safety Annexes to improve clarity.

- Assist in embedding GDPR procedures across teams.

- Adhere to Baytree Centre policies and safeguarding procedures.

- Undertake client-facing responsibilities across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities). • Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Punctual, reliable, and detail-focused.

- Practical, with a clear and user-friendly approach.

- Strong communication and organisational skills.

- Able to work independently and take initiative.

- A mindset for continuous improvement.

Commitment:

- Minimum 10 hours per week, flexible weekdays between 9:30 am – 6:00 pm.

- Minimum 4-month duration, with flexibility to extend.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Experience in charity operations, project and systems management.

- Opportunity to work across departments and improve internal processes.

- Development of practical, transferable skills.

- Contribution to a meaningful mission.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.