Design and communications coordinator volunteer roles

VOLUNTEER CHAIR/COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

•  Coordinating the activities of our local branch to undertake and meet the needs of  referrals in your area

• Coordinating and chairing the branch meetings

• Leading the branch’s shared responsibility for planning and completing referrals

• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers

• Working with your Treasurer or Finance Officer to approve branch accounts

• Ensuring the branch’s activities comply with policies to keep people safe

• Regularly communicate and act as a key contact between staff and volunteers

What you’ll need for this role

Essential

• Confident in leading and chairing a meeting

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.

As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
• Experience in facilitation, teaching, programme coordination, or group learning environments
• Excellent communication, storytelling, and group leadership skills
• Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
• Confidence holding complex conversations around history, power, identity, and resistance
• Ability to motivate participation and sustain group energy over time
• Strong organisational skills, including session planning and follow-up
• Ability to document discussions and translate insights into learning outcomes
• Experience working in community, grassroots, or culturally rooted spaces
• Commitment to collective learning, cultural integrity, and community-centred education
• Reliability, consistency, and a collaborative approach to programme delivery

Desirable / Can Be Developed

• Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)

Qualifications

• Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued

Main Responsibilities/ Key Duties

• Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
• Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
• Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
• Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
• Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
• Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
• Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
• Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.

What This Role Offers You:

• Leadership experience in designing and facilitating an educational programme with social impact.
• Personal growth through engagement with communities, critical reflection, and cultural education.
• Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
• The satisfaction of empowering participants to connect with their history, identity, and collective culture.

What This Role Is Not For:

• Individuals seeking purely administrative tasks or content curation without engagement.
• Those unwilling to guide discussions that challenge assumptions and promote accountability.
• People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.

If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.

A Final Word

Learning is about people, not just books.

If you know that:

• Trust is built through thoughtful facilitation, care, and intellectual honesty
• Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
• Listening deeply and honouring diverse voices keeps learning communities strong

 …then you understand the heart of leading a book club rooted in African and Diaspora history.

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Independent Visitor Volunteer

Our Independent Visitor Volunteers provide consistent and supportive relationships to children and young people in care, offering emotional support, companionship, and guidance through shared activities and time together.  The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.

As an Independent Visitor Volunteer in England, you might:

• support the child/young person to experience enriching activities that contribute to their personal and cultural development 
• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting 
• listen to and support the young person, fostering a sense of safety and trust 
• help the young person develop social skills and increase their involvement in their community 
• develop a positive and lasting relationship, ensuring the young person feels valued and supported

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Independent Visitor Volunteer 

Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development. 

As an Independent Visitor Volunteer in England, you might: 

• support the child/young person to experience enriching activities that contribute to their personal and cultural development

• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting

• listen to and support the young person, fostering a sense of safety and trust

• help the young person develop social skills and increase their involvement in their community

• develop a positive and lasting relationship, ensuring the young person feels valued and supported 

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.  

Thank you for your interest in volunteering with VoiceAbility.

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts.  The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options

How to register your expression of interest

To find out more click on “Apply Now” and fill out our short expression of interest form.

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Volunteer positions currently available in Coventry and Warwickshire 

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

As a hospital volunteer, you might: 

• hold drop-in sessions

• attend events and ward meetings at local facilities 

• share information

• assist people to request advocacy support by completing a form online or calling our contact centre 

Please note: You must be able to attend one of the following locations on a weekly basis, in order to volunteer as a Hospital Visitor; Caludon Centre or Hawkesbury Lodge (Coventry), Aspen Unit or St Michaals Hospital (Warwickshire) 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most

• Helping individuals navigate challenges and ensuring their needs are met 

• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Volunteer positions currently available in Bedfordshire

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As an RPR Support Volunteer you might: 

• Visit people in their care home, to make sure they’re getting the right care and support

• Talk with them about their feelings, thoughts and wishes 

• Raise concerns

• Keep detailed notes and records 

• Make a real difference to someone’s life 

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

This role entails weekly visits to either Townsend Court and Poplar Wards (Luton) on Fridays 1-4 or Fountains Court (Bedford) on Tuesdays or Wednesdays.

As a hospital volunteer, you might: 

• hold drop-in sessions

• attend events and ward meetings at local facilities 

• share information

• assist people to request advocacy support by completing a form online or calling our contact centre 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most 

• Helping individuals navigate challenges and ensuring their needs are met 

• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Do you have professional experience in coding and computing? Could you support young people in learning how to code? 

Are you passionate about equipping the next generation with the skills and strategies needed to succeed?

About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations. 

We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.

What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!

Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.

The workshop facilitator role is flexible and as part of your role, you may be involved in:

• Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)

• Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities

• Running your own bespoke workshops, eg. workshops in coding and technology

• Managing short activities and Q&A sessions during our workshops

• Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events

• Following the agreed timings and content for workshops and courses

Person specification: 

As workshop facilitator, you will need to:

• Have passion, knowledge and experience in coding, computing and technology

• Have strong presentation skills

• Have strong communication skills

• Be personable and able to confidently communicate with people from a range of backgrounds and professions.

• Be passionate and committed to tackling educational inequality

• Be punctual and organised

Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).

Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Shropshire

Relevant Person’s Representative (RPR) Volunteer

Some individuals have been deprived of their liberty following a decision about certain aspects of their care and living arrangements, such as being moved from independent accommodation into a care home, are in their best interest and necessary to keep them safe. These people are legally entitled to have support from an RPR. An RPR may be a family member, but if this is not an option then an VoiceAbility RPR volunteer can be appointed.

As an RPR Volunteer you might:

· Visiting clients to ensure they are getting the right care, support and being treated fairly

· Keeping detailed notes and records of interactions with clients and care facility staff

· Helping to ensure the client is receiving the best care, in line with their wishes

· Alerting the Team Leader to any concerns regarding the client or their treatment

· Building professional relationships with the Care Home Staff

· Recording activity on our case management system and writing reports

· Helping to make a difference to someone’s life

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

· As a hospital volunteer, you might:

· Hold drop-in sessions

· Attend events and ward meetings at local facilities

· Share information

· Assist people to request advocacy support by completing a form online or calling our contact centre

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.