57 Email marketing volunteer roles

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied business sales admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Compiling contacts list of potential new business customers.
• Reaching out to new potential business customers.
• Calling/setting up meetings/calls with sales managers.
• Emailing outreach information/updates.
• Supporting with the administration of competition updates, and customer satisfaction surveys to better understand our customer base.

We're looking for volunteers who are available sometime during weekdays, ideally on a Thursday but this is flexible and a different day may be possible, for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with business customers, supporting sales and order teams and a better understanding of MS Office.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Additional location information

• This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Some experience of with MS office, Word, Excel and Outlook. This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Help us tell the story of our Nottinghamshire ESOL project, grow our community reach and create engaging content for our learners and wider audience.

The Afghanistan and Central Asian Association (ACAA) is an award-winning British charity. ACAA provides advice, support, education, training, volunteering opportunities and social and cultural activities, with a strong focus on integration and community support. Its services include English language classes, employment support, women’s support, youth and family services, advice and cultural and social activities.

What you’ll do

Help manage our Facebook and Instagram pages

Write clear, engaging and well-presented social media posts

Create short videos, Reels, stories, photographs and other content

Take and edit photos and videos during classes, activities and events

Use Canva and other content-creation and editing tools confidently

Help maintain a simple content calendar

Support other promotional activities connected with the project

Liaise with local community groups, influencers and relevant organisations when appropriate

Help organise around 10–15 cultural or community visits/activities for our learners each year, such as visits to libraries, museums and art galleries

Contact venues by phone or email, discuss practical arrangements and agree dates and details

Coordinate agreed arrangements with our learners so they can attend

Attend activities where appropriate and capture suitable photos and video

Turn event content into Reels, posts and other social media content

Who this role is good for

Students, graduates or others with an interest in marketing, media, communications, PR, social media, photography/video or events. Strong written and spoken English, creativity, good communication skills, confidence with Canva and social media, and an ability to edit photos and video are particularly useful

Time commitment and flexibility

We understand that volunteers have their own work, study, family and other commitments. We aim to keep these roles flexible. We are ideally looking for around 4–8 hours of volunteering per week, depending on the role and your availability. However, we genuinely value any contribution: even a few hours a week can make a meaningful difference to our project and our learners.

Required

·       English proficiency at B2 level or higher (or equivalent)

· Good communication and organisational skills.

· Confidence using Facebook and Instagram.

· Basic ability to take good-quality photos and videos.

· Ability to meet agreed deadlines.

· Good attention to detail.

Desirable skills

· Experience creating content for social media.

· Experience using Canva or similar design tools.

· Experience editing photos and short-form videos.

· Experience creating Reels or similar content.

· Experience in marketing, communications, PR, media or events.

· Experience contacting external organisations or arranging events.

· Experience working with community groups or local organisations.

Skills and experience

What we offer

· Written reference on completion, reflecting your role and contribution

· Hands-on, sector-relevant experience for your CV or placement portfolio

· Full induction, safeguarding briefing and role-specific support

· The opportunity to support Homes for Ukraine Guests and learners participating in our ESOL project in Nottinghamshire

· Flexible volunteering designed to work around study, work and other commitments

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required such as signposting to our other services or other organisations

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere. 

What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.

Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.

What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.

And we’ll reimburse your travel expenses too.

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role

How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

Contact details
To apply, please fill out a Volunteer Application Form.

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Why join us

Rebuild with Hope Foundation was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Inclusive Boards is delighted to be supporting We Change Lives in their search for three new Trustees to join their Board.

About We Change Lives

We Change Lives is one of England’s leading specialist care charity providing expert, personalised support for adults with complex needs, including learning disabilities, acquired brain injuries, and mental health needs. Through our expanding residential care and supported living we help people live with greater independence, dignity and confidence.

Our purpose is to help people lead their lives in a purposeful, healthy and enjoyable way, as full and equal members of their local community. We do this by providing residential homes and supported living schemes, as well as other forms of support for individuals in the community. We’re a thriving, ambitious organisation with big plans to grow, so we can support even more people across the UK to live life on their terms

About the Trustee Opportunities

We Change Lives operates with a Trustee Board as its senior decision-making and accountable body. The Board are supported by the SLT and external advisors as required. 

We are seeking 3 new trustees to join the Main Board.

Experience is also required in one, or all of, the following areas: 

• Health and / or Social Care: Care quality or other operational complex, highly regulated environments that require high levels of assurance.
• Growth and Transformation: Experience ensuring an organisation can deliver growth to a high standard and in a fully rounded manner.

Please visit Inclusive Boards website for more information and to apply.

Birmingham Cathedral is seeking a dedicated and compassionate individual to join its Chapter as a trustee (non-executive member). This is a unique opportunity to contribute as a trustee to the cathedral's strategic direction, provide governance and oversight, and share responsibility for the stewardship and sustainability of the resources that support its mission and ministry.

About Birmingham Cathedral

Birmingham Cathedral is where prayer and praise have been offered to God for more than 300 years. This daily worship continues to be at the heart of our cathedral life today. The cathedral is the seat of the Bishop of Birmingham. Most striking to visitors and worshippers is the exceptionally important set of stained-glass windows designed by Birmingham born artist Edward Burne-Jones and made in the workshop of William Morris. The cathedral is the spiritual home for a lively Christian community where worship, from the simplest prayer to soaring musical excellence, is always accompanied by a warm welcome. We aspire to pray, to serve and to grow in the love of God and our care of God’s people. More than an artistic treasure, Birmingham Cathedral offers a place of peace, hospitality and welcome. 

About The Role

As a member of the Cathedral Chapter, you will share with the Dean in the oversight of cathedral life. Chapter members are invaluable in shaping the direction of the cathedral and ensuring we continue to fulfil our mission and purpose. You will work collaboratively with clergy, staff, volunteers and external partners to uphold the cathedral’s mission, vision, values and strategic priorities.

Key Responsibilities of Chapter Members

· Perform the requirements of Charity Trustees for the purposes of the Charities Act 2011.

· Take full part in the discussions and decision making of the Chapter as it fulfils its statutory responsibilities to exercise general control and management of the administration of the cathedral.

· Order the worship of the cathedral and promote its mission;

· Formulate, after consulting the bishop, proposals relating to the general direction and mission of the cathedral.

· Ensure the approval of an annual budget.

· Ensure the preparation and approval of an annual report and accounts for audit and subsequent approval.

· Keep under review the Constitution and Statutes.

· Ensure the appropriate management of cathedral property and income, including necessary repairs and maintenance.

Key Individual Responsibilities of Chapter Members

· Attend Chapter meetings, held a minimum of six time a year for approximately three hours on a weekday afternoon, including one all-day away-day (all held in Birmingham City Centre).

· Offer an average time commitment of six hours per month, unevenly spread.

· Attend and contribute to worship at the cathedral.

· Contribute to the ministry of hospitality offered at the cathedral, and other cathedral activities as may be appropriate.

· Attend civic and community events.

· Act as an ambassador for the cathedral.

· Carry out the objects of the cathedral.

· Expect to serve for the full three-year appointment period, with opportunity for reappointment.

Who We Are Looking For

To support delivery of the cathedral’s strategic plan, we particularly welcome applications from individuals at this time with skills in:

· Strategic finance, financial management or stewardship

· Audit, assurance or internal controls.

· Property and heritage asset management

· Fundraising and income generation

· HR, organisational development or governance.

Candidates are not expected to hold experience across the multiple of these criteria to meet the eligibility threshold.

Experience in arts and heritage, community engagement or social justice initiatives, digital communications, investment planning, partnership-building across sectors and urban mission and inclusion would also be welcome.

Person Specification

Essential

· Commitment to the Christian faith and to the cathedral’s mission, vision and values, including wisdom, compassion, justice, inclusion, courage and collaboration.

· Eligibility to serve as a charity trustee.

· Commitment to safeguarding excellence, including completing safeguarding training and contributing to a safe, healthy and positive cathedral culture.

· Ability to think strategically and long-term, exercise sound judgement, and contribute to complex organisational governance.

· Understanding of, or willingness to learn about, the responsibilities of a charity trustee, including accountability, confidentiality and collective decision-making.

· Commitment to the cathedral’s strategic priorities.

· Strong communication skills, with the confidence to challenge constructively, collaborate effectively and build trust across diverse groups.

· Willingness to undertake trustee development and continue learning in support of effective governance.

· Ability to commit the time and energy required for the role, including meetings, preparation and training.

Desirable but not required

· Local knowledge or community context.

Other Information

This is a voluntary role, but reasonable expenses will be reimbursed. Training and support will be provided.

Birmingham Cathedral is committed to safeguarding and promoting the welfare of those under 18 and vulnerable adults. This role is subject to an Enhanced DBS check.

Closing date for applications is noon on Monday 5 October 2026.

Join us in making a meaningful difference at one of Birmingham’s historic and spiritually significant places.

Our Recruiting Approach

As applications are received, interviews may take place prior to the advertised closing date.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We welcome applications from underrepresented groups.
We kindly ask no contact from recruitment agencies please.