Housing management volunteer roles

Heartwood House is a unique organisation, working to support and empower young people to engage with education and achieve their potential, free from mainstream system constraints. We are a small, values-driven community, and our trustees play a vital role in guiding our mission and ensuring the long-term sustainability of what we do.

At Heartwood House, we deliver full-time education for students experiencing emotionally based school avoidance (EBSA). Our, methodology places wellbeing at the core of students' education, focusing on mental health, personal growth, and positive social interactions alongside academic instruction.

Students have an inherent right to respectful and caring treatment, independent of behaviour or academic performance. As a trustee, you will help uphold and champion our policy of unconditional positive regard, the principle that everyone (staff or student) should always be treated with respect and dignity, no matter the situation.

Education takes place in small groups, with lessons tailored to each student's individual needs and interests. As a trustee, you will gain insight into a genuinely distinctive educational model, and your governance will directly support the staff who build meaningful relationships with every young person in our care.

All staff are invested in and actively participate in student wellbeing, integrating mental health support and personal growth throughout the day, not just in designated sessions. Trustees share responsibility for ensuring this holistic approach is protected and resourced appropriately.

We offer academic instruction from Entry Level to GCSE in subjects aligned with students' interests and future plans. Almost all students study English, Maths, Science, and Art at a minimum, with most pursuing additional subjects at the centre or online. As a trustee, you will help ensure the organisation remains financially and strategically positioned to continue delivering this flexible, student-centred curriculum.

The role of a Volunteer Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation. This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective. As a Volunteer Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members.

It is critical that as a Caseworker: 

- You have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time).

- You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world.

- You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

To guarantee stability of service this Volunteer Casework role asks for a minimum commitment of 2 days per week over 6 months minimum.

As a full member of our multidisciplinary team and our therapeutic community you would be expected to volunteer regular hours, with the understanding and appreciation that you give your time freely and that there is flexibility to review with your Baobab supporter.

At Chestnut Tree House we will be opening a brand-new Kitchen Garden to supply produce to our hospice kitchens. There are large beds which will cultivate vegetables as well as an area for fruit bushes and trees. An activities area with raised troughs for the children, young people and families to enjoy planting will be at the centre, with paths around the fruit and vegetable beds.

We are looking for someone with passion and knowledge to help us keep the area in tip top condition maintaining and developing the space.

Do you have a direct Latin American background and financial expertise you want to put to meaningful use?

This is a great opportunity to contribute to the financial management and sustainability of a registered charity that has supported Latin American and other migrant communities through information, advice and guidance for vulnerable individuals, children and young people's activities and projects, adult education opportunities, and community-led cultural projects since 1983.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a voluntary, non-executive governance role with a time commitment of just 2 to 3 hours per month. As Finance Trustee, you will Chair our Finance and Fundraising Sub-Committee, providing board-level oversight of LAH's financial health: reviewing management accounts, scrutinising budgets and forecasts, ensuring our financial controls are robust, and supporting the wider Board of Trustees at Latin American House to understand financial risk and sustainability.

You will work closely with LAH Director and finance team, contributing to the approval of annual accounts and budgets, and ensuring we meet our Charity Commission and Companies House obligations.

This is strategic oversight, not day-to-day operations - the hands-on finance work stays with our staff.

If you have ever wanted your professional skills to serve your community, this is how.

What we are looking for

You will have a direct Latin American background, this is a requirement of LAH's governing documents, alongside experience in finance, accounting, budgeting, or financial management. You will be able to translate financial concepts clearly for non-finance trustees, bring sound judgement and analytical thinking, and be comfortable in an organisation where systems are still growing and developing.

You do not need prior trustee or charity experience. What matters is integrity, a collaborative spirit, and a genuine commitment to the communities LAH serves. 

What we offer

• A meaningful governance role at the heart of a values-driven organisation
• The chance to contribute your financial expertise directly to your community
• Full trustee induction and ongoing governance support
• A collaborative, committed Board of Trustees working towards a shared mission
• Reasonable out-of-pocket expenses reimbursed

Latin American House is a registered charity (1127253) and registered company (06720498). Trustees serve in a voluntary capacity.

St. Barnabas House and Chestnut Tree House provide specialist palliative care within the hospices and in the comfort of patients' homes, treating adults and children with advanced progressive life-limiting illnesses.

To ensure our shops are packed with new and exciting stock and look appealing, we rely on a team of volunteers working behind the scenes to make this happen at our Retail Distribution Centre in Worthing. It's a hive of activity, with donations sorted from bags of clothes, and boxes of Bric-a-brac, to large furniture items.
This is an excellent role if you like being part of a team and enjoy keeping active. There's always lots to do, and it's fascinating when our volunteers spot something rare and valuable.

You can volunteer for one or more shifts a week for a morning, afternoon, or all day, but we're delighted to consider any time that suits you, even if it's just a couple of hours.

Apart from a willingness to help, no special skills are needed because we'll show you what to do and provide all the training you'll need.

Please note you must be over 18 to apply for this role.

Shop Volunteering Opportunities

Beverley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Saturday 9-5 and Sunday 10-4

Location: Shelter, 28 Saturday Market, Beverley

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, contact the Shelter Volunteering Team.

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

Shop Volunteering Opportunities

Aviemore

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Sunday (times tbc)

Location: Unit 7, Grampian Road, Aviemore

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter Scotland? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter Scotland’s policies and can be an excellent ambassador for Shelter Scotland. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter Scotland will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter Scotland’s volunteer expenses policy

Benefits of volunteering with Shelter Scotland…

• Supporting Shelter Scotland in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you'd like to find out more about the volunteering opportunity before applying, contact us at Shelter

Administrative Support Volunteer - Lancashire

Information about the role

You’ll be completing a range of administrative tasks to help the local team assist people who are experiencing the housing emergency or need support with benefits and debt issues. 

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• • Scanning and photocopying documents
  • Collating or organising information and documents
  • Preparing information packs for advisors, workshops and events
  • Help with planning events and activities
  • Updating our local information/resources documents
  • Distributing post
  • Contacting clients for information or for updates
  • Inputting confidential client information on to our Case Management System
  • Attending meetings and note taking

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

Available Shifts: Monday-Sunday am & pm

Please note you must be over 18 to apply for this role.

Allotment Volunteer

Location: Belburn Allotments Darlington

Timing: 3 hours per week, every Thursdays

Training: Volunteers have access to Waythrough’s training platform, LearningKind, and will be asked to complete 1 day Induction Workshop prior to start

The role:

Allotment Volunteers will support with the running of a weekly allotment group. This is an active volunteer role that will include a range of gardening related tasks as well as being a friendly, welcoming face to people who join the group.

Tasks may include:

• Help with setting up and packing away before and after each session
• Providing support and guidance on all things allotment and gardening related; including what to plant when and how to look after the growing plants
• Suggesting how to cook the produce and sharing potential recipes

Personal qualities:

• An interest in gardening and the outdoors
• Knowledge of how to plant, grow and cook seasonal produce
• Professional, Honest and Committed
• Basic IT skills – some eLearning-based training will need to be completed

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About Us:

We aim to offer ways for local people with a housing need to secure/maintain accommodation and to live independent. We offer a drop-in service daily for anyone who has a housing need.

Our services include the following:

• Support for all – anyone over the age of 25 who needs support to secure or maintain their accommodation.
• Darlington Intensive mental health team – 18 plus who have a mental health diagnosis and have an intensive housing need.
• Positive Support Pathway – Young persons service where we offer floating support as well as having 9 dispersed units in the Darlington area where YP will be allocated a support worker for the time they reside in their supported accommodation.

We aim to offer ways for local people with mental health challenges to become more independent and confident through gardening. As a charity, our project offers housing solutions for those with mental health having trouble with their housing situation. In addition to our regular support, we provide a gardening allotment group in partnership with First Stop.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Do you love marketing, creativity, and fresh ideas? Would you like to use your skills to support a cause that truly matters?

We’re looking for a Legacy Marketing Volunteer to work alongside our friendly Legacies Team, helping us innovate and energise how we promote this vital source of income.

What you’ll be doing:

• Bringing new ideas to our annual legacy marketing plans
• Researching current marketing trends and sharing insight
• Supporting awareness campaigns that inspire supporters
• Assisting with data and reporting
• Helping to steward pledges and gather meaningful legacy stories
• Working collaboratively to enhance and grow our impact

This role will take place at Dorothy House Hospice in Winsley, fortnightly on a Wednesday morning.

This role is perfect for someone who:

• Has marketing experience (professional or voluntary)
• Is creative, curious and full of ideas
• Is computer literate and confident working with data
• Enjoys collaboration and making a difference

Why volunteer with us?

Because legacy giving changes lives, and so can you. Your skills will directly support the future of hospice care while giving you the chance to do meaningful, rewarding work. Interested? We'd love to hear from you.

We’re excited to offer a new, rewarding volunteer opportunity in our Day Patient Unit (DPU) at the Hospice in Winsley, Bradford on Avon. If you’re caring, compassionate, and love connecting with people, we’d love to hear from you!

As a Nursing Support Volunteer, you’ll bring comfort and companionship to patients in our Friday respite group. You’ll help create a welcoming space where patients can enjoy activities, laughter, and support.

No two shifts are the same! You’ll be part of a friendly, dedicated team, helping with a variety of tasks and making a real difference to patients and their families. Respect, dignity, and compassion are at the heart of everything we do.

We’ll give you a full induction, top-quality training, and ongoing support. All we ask is your energy, kindness, and commitment to person-centred care.

Why we need you

To assist the team in providing nursing and personal care to our patients and support to their families and friends.

What you will be doing

• To provide personal care for the patients as required
• To prepare and serve refreshments and meals during your shift and assist with eating as needed
• Connect and chat to patients and families – led by them
• To inform the nurses of care you have provided and handover at the end of your volunteer shift

The skills you need

• Good communication skills and ability to be led by the patient
• Empathy & understanding
• Friendly and approachable
• Ability to work in a team
• Reliability
• Awareness of you own support needs
• Experience of caring / nursing 
• Volunteers must be over 18 years of age for this role

What's in it for you

• Help a local charity and give something back
• Learn new skills
• Gain more confidence
• Make new friends
• All training and induction to Dorothy House provided
• Out of pocket expenses reimbursed

Please note

This role will requires a DBS check

Administration Support Volunteer

When someone reaches out to us, often in a moment of crisis, our administration support volunteers are one of the first voices they hear. You make sure that voice is calm, kind, and helpful.

You support people in a housing crisis, as well as offering assistance and information to supporters, volunteers, and members of the public who get in touch by phone, email, or in person. Working alongside our trained staff, you’ll help answer calls to our support line and keep things running smoothly across our office and support centre.

A big part of this role is helping the office runs smoothly day to day. That means getting involved in a wide variety of tasks, from supporting our databases and keeping records up to date, to helping with general admin, organising information, and making sure everything is where it needs to be so the staff and volunteer team can focus on supporting people. You’ll also help us keep accurate records so that people get the right support at the right time.

You’ll be helping with things like:

• Being a friendly first point of contact by phone, email, or at the door. 
• Listening carefully and recording important information accurately. 
• Supporting people with enquiries and helping them feel heard and understood. 
• Helping keep our databases and records up to date. 
• Supporting a wide range of daily admin tasks across the office. 
• Keeping the office organised so the team can focus on supporting people. 
• Helping prepare spaces for meetings and everyday activity. 
• Filing, scanning, and handling post. 
• Making refreshments and helping create a welcoming environment. 
• Supporting with basic stock checks and office supplies. 

What matters most in this role

We don’t expect you to know everything already. What matters most is:

• You’re kind, patient, and a good listener. 
• You can stay calm when things feel busy or emotionally challenging. 
• You’re comfortable using a phone, email and a computer, Microsoft Office and happy to learn new systems. 
• You understand the importance of confidentiality and treating people with respect. 
• You’re reliable and willing to be part of a team that supports each other. 
• You’re happy to help with a mix of people-facing and computer-based tasks.

 What you’ll gain

You’ll receive a full induction and ongoing support so you feel confident in your role. This includes training in safeguarding, confidentiality, and the systems we use day to day.
Many of our volunteers find this role deeply rewarding, not just because of the skills they gain, but because of the part they play in supporting people through difficult moments. We’re also happy to provide a reference for future opportunities.
 

When you’ll volunteer
9:00 AM – 1:00 PM and/or 1:00 PM – 5:00 PM, Monday to Friday. 
We ask for around one shift a week wherever possible, but we’re flexible.