Marketing communications volunteer roles in Liverpool, merseyside

We are looking for 3 experienced creative content writers who will enjoy planning, updating and delivering the content for our website, members magazine as well as other digital and print materials. We are looking for 3 skilled professionals who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.

We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.

Key Tasks and Objectives

• Copywriting: Create well-written and compelling copy for use on our website, members magazine, leaflets, one-page/fact sheets, fundraising/promotional materials and in our membership packs
• Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
• Web copywriting: Create and update engaging content for our website that adheres to our brand
• Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
• Social media snippets - create information and case study snippets for the various social media platforms
• Press Releases and any content that could be used in different channel
• Annual Review/Brochure writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Head of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Head of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.

• Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We are looking for 3 trustees.  One from the global majority, one with an interest in the management of risk and one with skills in marketing, communications or PR.     

Background to Mosaic LGBT+ Young Persons’ Trust

Mosaic’s vision is to build a proud, strong and cohesive LGBT+ community that is safe from abuse, free from prejudice, healthy and making a positive contribution to society. Over more than 25 years, we have supported, educated and inspired thousands of young persons.

We have two distinct services: for 12 – 18 year olds and for 18 – 25 year olds.

Services for 12 – 18 year olds

- weekly youth group (Wednesday evening or Sunday night but you come to only one):  20 -25 young people, in our dedicated facility in Camden.  Adult mentors available to discuss issues, lots of games and chat and music and then settle down to that week's workshop. Coined by our members as ‘Mosaic’, the Youth Club has been regularly referred to as being ‘home’ or ‘like family.’ We are supported by a dedicated team of LGBT+ volunteer staff role models who run workshops and forums on a range of matters from sexual health to Queer literature.

- schools mentoring: for anyone in London, usually arranged via school, our mentor goes into school. Aimed at those who cannot make youth group

- culture club: around 6 times every month there is something we are doing cultural, be it going to a show, or a gallery or a museum.  We raise the funds so these trips are free and often there is a meal before or after

- book club, film club, homework club, yoga club:  regular sessions where the name is self explanatory

- drama therapy: team from RADA running a series of sessions a few times a year 

- counselling: we have a group of fully qualified psychotherapists offering one on one, group and family therapy

- big events:Homoween, Garden Party, Pride Prom, Clothes swap - big events which we advertise widely and attract up to 100 people to

- summer camp and winter retreat: residentials, the first focused on outdoor activity and the second focused on calmer activities

- Discord group: around 200 members in our moderated Discord space 

Services for 18 – 25 year olds

- month young adults group: similar format to youth group but less often so that they organise their own activities too

- Mosaic Works: CV, and interview advice, mentored paid work experience.  This is a huge focus for this group 

- outdoor group: meet every few weeks to go kayaking, hiking, cycling etc

- counselling: same as for youth group

- culture club: a monthly trip out, usually to theatre

- summer residential: usually at Pride Youth Games

What we are looking for

● A trustee from the Global Majority

● A trustee with an interest in the management of risk

● A Trustee with skills in marketing, communications or PR

We have spent several years developing a firm foundation, with strong finances and clear policies. We now want to grow our services and programmes even more.

We are a small charity. We employ full time our Executive Director, Services Manager and Business Development Manager.  We have a part time Marketing Officer. We also have a great group of volunteers who dedicate time to the Youth Clubs and the other activities. Our Trustees should be very keen to be involved. We want you to be passionate about improving the lives of LGBT+ young persons. We also want you to be able to commit time to getting involved in our Trustee Board, picking up some of the tasks from there and working on them between meetings. We would also expect you to want to attend the Youth Club or some of the special events we run at least a few times a year.

How to apply

You will find the job descriptions and person specifications for each role below. To apply please send a CV along with a short email on why you wish to be a Trustee at Mosaic.  Please explain why you think you are a good fit if your CV doesn’t make it clear.  If you would like an informal chat before deciding whether to apply please drop Ken a note and he will be happy to set this up.

The deadline for applications is Sunday 19th April however we will process applications as they arrive so please send us your application as soon as you are ready.

All of our roles have an initial common job description

As a member of Mosaic LGBT+ Young Persons’ Trust board (the “Board”) you help provide overall direction and leadership for the organisation’s strategy, with accountability for the organisation: sound management; financial health and quality of programme delivery.

General responsibilities (common to all Trustees)

In carrying out the collective responsibilities of the Board, individual Trustees should:

●Be an active participant, making relevant skills, experience and knowledge available to the organisation. This includes sitting on the Board and one of the Board subcommittees, occasionally attending events we are holding, and using personal networks to develop connections for the organisation

●Regularly attend Board meetings and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise.  Board meetings are held 5 times a year.

●Regularly attend the meetings of the subcommittee of which you are a member and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise. Committee meetings are held 5 times a year.

●Have prior knowledge of, or take time to familiarise themselves with, best practices of Charity governance and operations including financial management. (We will provide guidance and training on this)

●Develop and maintain a sound and up-to-date knowledge of the organisation’s activities and any wider issues that affect its work

●Actively contribute towards the effectiveness of the Trustee Board, engaging in discussion, debate and voting in a considered and constructive way, participating in induction and training as required, and sharing ideas for how the Board can be improved

●Act in the best interests of Mosaic, including contributing to fundraising efforts, e.g. through personal contributions, introductions to potential supports and attending fundraising events

●Undertake an annual performance self-assessment, which will be reviewed in discussion with the Chair and Vice Chair.

●Act as brand ambassador when talking to other professionals raising profile and need for LGBT+ young persons’ services and placing Mosaic as a key provider of such services.

Specific to these jobs: 

A trustee from the global majority

We need a Trustee from the global majority who will be able to provide us with insight and perspectives that are not fully represented at our Board meetings.  We do have a diverse Board, but we are conscious that our membership, particularly in the young adults group, draws heavily from the global majority.  We think we would benefit from another Trustee from this background.  We are passionate about having diverse voices in our leadership because it helps us make better decisions. We also think we need to be sure we are hearing from people who have similar experiences to those we work with.

This Trustee position is open to those with a range of skills or specialisms, including but not limited to the provision of frontline services (for example safeguarding, working with young people, working with or knowledge of the challenges faced by LGBT+ refugees), marketing and fundraising (for example working in PR, having a knowledge of fundraising or events management) or charity management (for example financial skills - maybe gained outside the charity sector, governance or risk management).

We don’t need you to have been a Trustee before – we are committed to providing the training and support for anyone where this is their first Trustee role. Many of our current Trustees took this on as their first role and would now be regarded as experienced Trustees with a good knowledge of what is required to make the role a success..

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Lived experience of being from the global majority

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Experience managing a team

A Trustee with an interest in management of risk

We need a Trustee with an interest in the management of risk. For us that means keeping the risk register (we already have one, and its up to date and in good shape), and working with the chairs of the committees to ensure that their committee reviews the risks that they own (our experience is that they need a bit of a push to do it, but when they do it, it is done well).  It also means saying “have we considered the risks here” when we discuss things at Board and making sure we keep that as a focus.

You don’t actually need to have done this before because it is relatively easy to understand and the role is keeping the organisation focused on risk rather than actually doing the risk management yourself.

We have a robust risk register and in the last 12 months we have spent half a day thinking specifically about our risk posture. We are losing the trustee who led this area and we need to replace them. If you have experience in governance of risk that would be great, but if you are simply interested in working with us and happy to pick up this area that is fine too.  You don’t have to have been a trustee before, but if you have been that would be good.

Responsibilities specific to this role

● To work with the members of the Finance, Risk and Governance committee to maintain a register of the critical risks that the Charity faces.

● To work with the chairs of the Board Committees to ensure that the committees are regularly assessing their risks, and regularly taking action to mitigate those risks

● To be responsible for the keeping the risk register up to date

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Knowledge of risk, or willingness to learn, in relation to a charity for young persons and vulnerable adults.

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Have managed a team of people

● Have an interest in corporate governance

A Trustee with skills in marketing, communications or PR

We need a Trustee with experience in marketing to join our Board and also our Marketing and Fundraising committee.  We have a part time staff member who creates our material and posts it.  We need ideas on how we might do better, reaching out to those who would benefit from what we do. You may have ideas about how we can improve our messaging, or where we could start to advertise and talk about what we do. We don’t need specific marketing skills but rather someone who is familiar with the way marketing works, who understands messaging and who has ideas on what we could do better.  If you are familiar with new trends and technologies we could be making better use of that would be great.

Responsibilities specific to this role

● To work with the members of the Marketing and Fundraising committee to improve awareness of what Mosaic does among our target audiences.

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● At least 2 years in a marketing role

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Board of Trustees  (Voluntary)

Ben is the charity supporting the health and wellbeing of people who work or have worked in the UK automotive industry. As the sector continues to transform, Ben is entering an ambitious new phase to significantly expand its reach, strengthen its role as the industry’s trusted wellbeing partner and deliver its goal to treble impact and double fundraising by 2030. With strong financial foundations and clear ambition for growth, we are now seeking a new Chair and several Trustees to help shape this next chapter.

Chair of the Board of Trustees

The Chair will provide strategic leadership to the Board, support and challenge the CEO, and ensure strong governance, financial sustainability and clarity of purpose. They will lead the Board in setting strategy, driving impact, stewarding significant reserves and acting as an ambassador across the sector.

Trustees will help guide Ben’s strategy, ensure effective oversight, champion good governance and support the senior team. We welcome professionals at senior level who can bring fresh perspectives, strong judgement and a commitment to our mission.

We are looking for Trustees who can bring senior-level insight and expertise in one or more of the following areas:

• Automotive industry (retail, manufacturing or aftermarket)
• Fundraising, philanthropy, income generation or business development
• Welfare, health and wellbeing
• Impact measurement, evaluation or outcomes frameworks
• Brand, marketing, communications, social media or customer experience
• Finance, audit and risk
• Technology, digital or data
• Research and development
• Governance

We welcome values driven leaders who bring strong judgement, collaboration and diverse perspectives, and who are motivated by improving wellbeing across the automotive industry.

The Board meets 4 times a year, with approximately 50% of those taking place in-person. Trustees will serve up to 9 years.

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer PR & Marketing Manager. This role is ideal for an individual with previous experience in a PR/Marketing role looking to work within the charity sector. 

Responsibilities typically include: 

Writing and editing social media content, press releases, CWV guidelines, leaflets, speeches, newsletters and website content 

Utilising social media to maintain and manage the CWV image 

Representing CWV at events/presentations/meetings 

Owning and managing communications related to CWV’s online and offline presence 

Developing good working relationships with the media

overseeing and approving all social media content produced by social media team 

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 3 experienced social media and communications volunteers who are able to develop posts including graphics and campaigns from inception to design, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Content Creation: Produce fresh, branded and engaging content for our social media channels 
• Graphics: Prepare graphics and text for sharing across channels 
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to support strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Are you interested in communication? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing volunteers to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

Your expertise and experience could be vital to delivering our ground-breaking climate action and sustainability E-Save app. We're looking for UK-based people for a range of communications, marketing and multi-media roles.

What will you be doing?

You will join a team helping to launch and promote the E‑Save climate‑action app and improving its content and user experience. 

By supporting creative campaigns, you will also help the team raise the profile of Eco Centre, and support local outreach initiatives, volunteer recruitment and communications, and stakeholder engagement. 

Your work will help people discover and use the app to take practical climate action at home.

What are we looking for?

We are building a team with a range of skills and experience who can provide hands on help on regular basis and be responsive to changing needs.

We’re looking for volunteers with skills in writing, design, graphics video, social media, campaigning, web content, or marketing. Whether you’re experienced or building your portfolio, we welcome creative, proactive team players who can bring ideas, collaborate well, and help us communicate climate action in engaging and accessible ways.

What difference will you make?

Your support will help the E‑Save app be effective and inspire real climate action in everyday life. By helping shape and promote the app and organisation, you’ll make sustainable living more accessible. 

You will be at the forefront of bringing climate action into people’s homes across the UK, making sustainable living appealing – and driving real environmental impact.

Role Summary:

The Marketing Lead will lead Australia's marketing strategy, driving brand growth and
customer engagement. This role is responsible for overseeing all aspects of marketing,
including brand development, digital marketing, campaign management, market research,
and customer experience. As a key member of the team, the Marketing Lead will work
closely with cross-functional teams to position Roots as a leader in the Islamic Education
industry while ensuring all marketing efforts align with our mission and objectives.

Key Responsibilities:

• Strategic Marketing Leadership:
  • Develop and implement a comprehensive marketing strategy to achieve organisational goals, including brand awareness, lead generation, and customer retention.
  • Monitor market trends and competitor activities to identify opportunities and risks.
• Brand Management & Positioning:
  • Strengthen the organisation’s brand identity and ensure consistent messaging across all channels.
  • Lead efforts to position the brand as an industry leader, driving differentiation and competitive advantage
• Campaign Planning & Execution:
  • Oversee the creation and execution of marketing campaigns across digital, print, and traditional channels
  • Measure campaign effectiveness, optimising performance and ROI.
• Team Development:
  • Build, mentor, and lead a high-performing marketing team.
  • Foster a collaborative, creative, and results-driven environment.
• Content Development:
  • Develop a media strategy that includes high-quality photography and videography to enhance brand storytelling.
  • Oversee the production of visual content for social media, advertisements, websites, and events.
  • Ensure all media content aligns with brand identity and marketing goals.

Preferred Experience:

• Marketing & Branding
  • Some experience in digital marketing, social media, or event promotion.
  • Basic knowledge of social media management, and content creation.
• Involvement with MSAs or ISOCs
  • Experience with Muslim Student Associations (MSAs) as a member, volunteer, or organizer.
  • Comfortable engaging with Muslim communities and student networks.

Skills and Qualifications:

• Marketing Skills: Proven expertise in brand strategy, digital marketing, and campaign management.
• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
• Community-Oriented: A deep understanding of the Muslim community in Australia, especially in relation to university students and local mosques.
• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
• Project Management: Strong organisational skills with the ability to support program delivery efficiently.
• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
• Commitment to Ihsaan: This role requires someone who strives to deliver their responsibilities with ihsaan.
• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 100+ dedicated volunteers from across the globe.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house Tarbiyah sessions to develop your deen.

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food,
travel, and equipment in line with the Expenses Policy.

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution.