Relationship management volunteer roles

Looking to Make a Difference? Join Where Next as a Board Trustee!

Are you a passionate professional who wants to make an impact beyond the workplace?

About Where Next
Where Next is a charity based in Redditch, Worcestershire and Studley, Warwickshire providing support to adults with learning disabilities.  Founded over 40 years ago by caring parents it has grown from strengthen to strengthen and now provides day care for 150 clients.  The care and support is centred around horticultural and social activities but it also covers many other activities for the clients ensuring that is a varied and engaging programme of activities, nurturing the potential of everyone who attends Where Next

The charity is led by a Chief Executive and a passionate and experienced Board consisting of an excellent Senior Management team and Trustees.  There are 20 staff in total 

The charity has just commenced a developmental journey which will be looking at redesigning the facilities and services ensuring that the charity continues to be relevant going forward. 

Our webpage provides mor information and insight to the work of the charity

What we are looking for.

The Board are looking to strengthen existing skills and knowledge that currently exists and would like to appointment Trustees with any of the following skills and experiences.

Ø  Parent/ carer of an individual with Learning and Disabilities - living or professional experience – bringing day to day experiences to ensure that the Charities strategy is appropriate from a user’s perspective

Ø  Health and safety contract management – providing expertise in all aspects of safety aspect

Ø  Fund raising and PR/marketing including social media - Bringing innovative ideas to expand our reach and connect more people with our cause.

Ø  Project management – sharing skills to aid strategy of charities developments

Ø  Business planning and/or Business Case development -providing skills for the creation of business cases

Ø  Horticultural management – Bringing leadership to support the activities of the charity

Ø  Education /Training/ skills and personal development - offering insights to help improve and develop our Board and workforce

Why Become a Trustee While Working Full-Time?

• Enhance Your Professional Skills: Gain leadership, governance, and strategic experience that complements your career development.
• Broaden Your Network: Collaborate with like-minded professionals, build relationships across sectors, and expand your influence.
• Flexible Commitment: We understand your time is valuable. Our trustee roles are designed to fit alongside your job, with regular meetings and flexible involvement options.
• Make a Real Difference: Your expertise can shape the future of a charity that empowers individuals with learning disabilities to lead fulfilling lives.

What’s Involved?

• Board Meetings: Attend approximately 4 meetings per year (held in person and/or virtually).
• Strategic Guidance: Work with fellow trustees to set the long-term vision and strategy of "Where Next" and oversee its implementation.
• Support & Advice: Provide expertise in your specific area while supporting the leadership team on key decisions and projects.
• Advocacy: Use your professional network to champion our cause and help us grow.

The application process

Applications are welcomed and applicants should send CVs and a supporting statement detailing what has attracted the applicants to Where Next to the Chief Executive. 

The shortlisted applicants will be invited for initial discussion with the chairman and CEO.

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution. 

Have you confidently used the Beacon CRM system before? Do you thonk you could share your experience of Beacon use and functionality with otthers?

We are looking for someone experienced in the use of Beacon CRM system who can assist our Funrasing & Engagement Team to make the best of this software and can asist with data analysis to help us build our fundraising contacts and achievements.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led social enterprise committed to addressing generational trauma, childhood sexual abuse, and wider community challenges. We focus on building effective, streamlined systems that empower our team to deliver impactful services with professionalism and care.

Role Overview

We are looking for a skilled CiviCRM Specialist / Developer to optimise and manage our CiviCRM platform. You will customise systems, resolve technical issues, and enhance workflows, ensuring our data, reporting, and processes run smoothly.

This is a key role that will directly influence how we engage with members, volunteers, and stakeholders. While initially a volunteer position, there is strong potential for this to become a paid role as the organisation grows.

Key Responsibilities

• Customise and configure CiviCRM (modules, forms, workflows, reports)
• Identify, troubleshoot, and resolve bugs and system issues
• Develop new features and functionality to support organisational needs
• Integrate CiviCRM with platforms such as Drupal or WordPress
• Train staff and volunteers on system use and best practices
• Monitor performance, data integrity, and system security
• Recommend improvements to enhance efficiency and user experience

Required Skills & Experience

• Proven experience with CiviCRM development and administration
• Strong knowledge of PHP, MySQL, HTML/CSS, JavaScript, and APIs
• Experience with Drupal and/or WordPress integration (preferred)
• Strong troubleshooting and problem-solving skills
• Experience building workflows, automation, and reports
• Ability to work independently and manage priorities
• Excellent communication skills, including training non-technical users
• Passion for mission-driven, community-focused work

Why Join Us?

• Be part of a purpose-driven, global organisation
• Play a key role in shaping systems that drive real social impact
• Flexible, fully remote working environment
• Gain valuable experience in a strategic, high-impact role
• Opportunity to transition into a paid position as we scale

Before You Apply

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and stakeholder relationships
• Formal qualifications are not required but are desirable
• Equivalent hands-on experience is essential

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion focused on systems, workflows, and problem-solving

If you believe that well-structured systems can drive meaningful change, and that data and processes are key to organisational impact, we would love to hear from you.

Gain hands-on office experience while playing a meaningful role in supporting families and young people across Westminster and surrounding boroughs. Join Unfold and help us bring volunteers on board who go on to change lives.

About Unfold

Unfold is led by the people it serves and gets them where they want to be. For 35 years, Unfold has been providing support to vulnerable families who are at risk of social exclusion, offering mentoring to women with children and young people in Westminster, Kensington and Chelsea and the neighbouring boroughs. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team.  As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them.   

About the Role

You’ll support our volunteer onboarding process — a key part of ensuring the right people are ready to mentor and support our communities.

You’ll be supported to:

• Send follow-up emails after mentoring training
• Manage references (request, track, and confirm receipt) in line with GDPR
• Set up volunteer profiles on our training platform
• Send DBS application invites and track progress to completion
• Keep the Volunteer Experience & Engagement Lead updated, flagging any issues
• Provide occasional admin support to the wider team

You’ll build practical admin, communication and organisation, skills and see how a charity operates behind the scenes.

The Commitment

• Minimum 6 months
• Around 7.5 hours per week (flexible across 1–2 days, Monday–Friday)
• Based at our modern Victoria office

About You

Experience isn't essential, but you do need to be reliable and proactive.

You’ll likely have:

• Good organisational skills
• Clear written and verbal communication
• Confidence using Microsoft Office (Outlook, Excel)
• Willingness to learn new systems (e.g. CRM)
• Committed to working as a team to achieve Unfold’s aims.

What You’ll Gain

• Real-world admin experience in a supportive, professional environment
• Training and ongoing support from our Volunteer Experience & Engagement Lead
• Insight into the charity sector and mentoring programmes
• Opportunity to attend mentoring training
• A reference to support future roles
• Travel expenses + £5 lunch contribution + free hot drinks
• Access to volunteer socials and community events

Important Information

This role is subject to:

• Enhanced DBS check (paid for by Unfold)
• Two references

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, highly organised, and proactive Volunteer Events Coordinator to manage activity experiences awarded to campaign winners and support the development of new partnerships.

This is a key operational role ensuring experiences run smoothly from planning through to completion, while also helping to secure activity sponsors for monthly charitable campaigns.

Key Responsibilities

• Coordinate and manage activity bookings for campaign winners through partner providers

• Liaise directly with creators and winners to arrange meet and greet experiences

• Collect availability from winners for experiences booked on their behalf

• Confirm bookings, manage logistics, and communicate details clearly to all parties

• Send reminders and follow ups to ensure experiences proceed as planned

• Support post event engagement, including encouraging appropriate social sharing

• Build and maintain strong relationships with activity providers

• Proactively identify, approach, and secure activity providers willing to sponsor experiences for monthly charitable prize draws (ideally one per month)

• Assist in developing long term partnerships with activity sponsors and collaborators

• Organise security arrangements when required through approved security partners

• Maintain accurate records of bookings, communications, and outcomes using our CRM management system. Experience using a CRM or similar database is required. We currently use HubSpot, which would be advantageous, although not essential as training will be provided.

Skills and Experience Required

Essential:

• Proven experience in event coordination, event management, or a similar role

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Strong organisational skills and attention to detail

• Ability to work independently and manage multiple priorities

• Proactive, resourceful, and confident in outreach and relationship building

• Professional, reliable, and solution focused

Desirable:

• Experience securing sponsorships or partnerships

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours with a minimum commitment of 15 hours per week

• No travel required. However, if you choose to meet with potential or existing partners in person, reasonable travel costs will be covered where possible.

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in delivering meaningful experiences that support UK causes

• Gain valuable experience in events coordination and partnership development

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity, creator, and events sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

OVERALL PURPOSE

This role requires a hands-on communicator who is passionate about profiling service user’s voices and creating opportunities for collaboration. You’ll work with local partners to showcase the impact of WFRC’s projects & initiatives, help generate support for the charity, and profile learning, impact and successes back into the wider community.

For the role to be truly transformational the Volunteer Communications, Engagement & Partnerships manager will need to:

· Build relationships with service users, stakeholders and local partners,

· Generate compelling stories, and support communications strategies that amplify WFRC & its impact in the region.

OPERATIONAL TASKS

Communications Strategy Development:

® Co-develop and implement a communications strategy for the WFRC’s projects & initiatives as needed.

Content Creation:

® Generate engaging stories, case studies, and digital content featuring service users, stakeholders and local partners.

® Work with stakeholders to create and share their own content, empowering them to tell their stories.

Digital and Media Engagement:

® Profile local activities and partnerships, creating content and stories for social media and other digital platforms.

® Build relationships with local media to amplify the work of WFRC and its stakeholders.

 Engagement Partner Collaboration:

® Work with the project managers and our local stakeholders to identify opportunities to increase the charity’s profile.

® Attend online and in-person meetings with local partners in Wolverhampton to profile our work.

® Generate partner commitment to WFRC’s campaigns and initiatives.

® Work collaboratively with local stakeholders to deliver communications and engagement strategies that showcase our partnerships and impact.

The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.

The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.

This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.

The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.

Key Responsibilities (You will gain practical experience in two or more of the listed areas)

1. Venue Administration Support

Support the venue coordinator with the day-to-day administration of the Creative Campus venue.

Responsibilities include:

• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks

2. Event Operations Support

Assist in the preparation and delivery of events hosted at the venue.

• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff

3. Social Media & Digital Promotion

Support the promotion of Creative Campus activities across digital platforms.

• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates

4. Website & Digital Content Management

Assist in maintaining the Creative Campus online presence.

• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns

5. Community Engagement & Partnerships

Support outreach activities to increase venue use and community participation.

• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes

Learning Opportunities

Successful candidates will gain practical experience in:

• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production

Person Specification

The ideal candidate will demonstrate the following:

Essential

• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative

Desirable

• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects

Personal Qualities

The successful candidate will be:

• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments

Benefits

The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses

Time Commitment

• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home

Overview of the Role:

The Head of IT & Systems will lead the technological vision, strategy, and execution

for the organization. This role requires a strong focus on developing robust IT

systems, overseeing digital transformation, ensuring data security, and maintaining

operational efficiency to support the organization's objectives. Management and

people leadership are integral to this role, ensuring effective team collaboration and

development.

Key Responsibilities:

• Strategic Planning: Develop and implement the IT strategy in alignment with
• organizational goals.
• System Management: Oversee the design, deployment, and maintenance of
• IT systems, ensuring seamless operation and security.
• Digital Transformation: Lead initiatives to modernize technology
• infrastructure and integrate innovative solutions.
• Cybersecurity: Develop policies and practices to protect the organization
• against cybersecurity threats and ensure compliance with data protection
• regulations.
• Vendor Relations: Manage relationships with external IT service providers,
• ensuring value and quality.
• Team Leadership: Build and lead a high-performing IT team, fostering
• professional development and maintaining strong team dynamics.
• Budget Management: Plan and manage the IT budget effectively to
• maximize resources.
• Stakeholder Collaboration: Work closely with other departments to support
• organisational needs with technology solutions.

Qualifications and Skills:

• Proven experience in IT leadership roles.
• Strong understanding of IT systems, infrastructure, and security.
• Exceptional management, people leadership, and strategic thinking skills.
• Effective communication and stakeholder management abilities.

Commitment: This role requires a flexible commitment of approximately 5 to 10

hours per week, which can be adjusted to fit around other responsibilities

We have an opportunity for a volunteer based in our Salisbury office to support our busy supporter care/membership team. You will help the team to ensure our members and supporters receive the highest standards of care and an excellent experience.

What you will be doing

This dynamic opportunity could involve anything from answering supporter queries and letter stuffing, to updating supporter records, filing and researching.

Location – This role is based at Plantlife Head Office in Salisbury, Wiltshire, so we are looking for a volunteer who is based in or around Salisbury. Ideally, we would prefer someone who lives in close proximity to our office.

Time commitment – We are looking for someone who can volunteer one day per week with us in our Salisbury office, aiming to give 5 hours or more (Wednesday or Thursday).

Department: ICT

Reports To: CEO

Location: Remote or on site (Ware, Hertfordshire)

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Central to our ability to deliver high standards of education and growth for our students is a highly skilled, diverse and engaged team, ready to serve and make a difference.

Role Purpose

The ICT Project Manager is responsible for managing key ICT projects to support the college’s organisational objectives. The role will project manage external ICT suppliers and partners, and all stakeholders, whilst delivering key ICT projects during a period of significant change.

Key Responsibilities

 ICT Project Management

• Develop and maintain individual project plans, whilst managing and monitoring progress of all ICT projects via the master ICT Project Schedule.
• Ensure projects are delivered in line with agreed scope, quality, security and budget constraints.
• Provide regular progress reporting to senior management and other stakeholders.
• Work closely with project teams, ensuring representation from all relevant departments from project initiation, through testing, to the acceptance of change and operational handover.

Supplier Management

• Manage relationships with external ICT suppliers and service providers, acting as the primary point of contact.
• Oversee supplier performance against contracts, addressing issues and evaluating  service provision.
• Ensure suppliers comply with organisational policies, security standards, and regulatory requirements.

Governance, Risk & Compliance

• Ensure projects and services comply with information security, data protection, and organisational governance standards.
• Identify, manage, and escalate risks and issues appropriately.
• Maintain accurate project and service documentation.

Person Specification

Essential Skills & Experience

• Proven experience managing multiple concurrent ICT projects in a changing organisational environment.
• Strong experience managing and partnering with third-party suppliers and contracts.
• Knowledge of ICT systems, infrastructure, cloud services, and digital solutions.
• Experience of working closely with ICT operational services and other departments and teams.
• Strong negotiation, stakeholder management and communication skills.

Qualifications

• Relevant degree or equivalent professional experience

Aptidude and Values

• Calm under pressure
• A heart for Christian cross-cultural mission
• A reourceful team player, able to work in a changing environment

Key Competencies

• ICT project leadership
• Supplier and team management
• Problem solving and decision making
• Attention to detail and quality whilst seeing the bigger picture
• Ability to manage competing priorities
• A completer-finisher by nature

Other information

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Applicants must have the right to work in the UK.

Are you passionate about using your skills and expertise to help support and develop a UK-wide relationships and sex education charity?

Sexpression:UK provides high quality, comprehensive relationships and sex education workshops to young people between the ages of 11-18 in schools and youth groups. We operate across the UK through our unique network of affiliated branches and volunteers based at universities and students’ unions in 15 towns and cities.

You will have strong empathy with our mission to educate and empower young people to make individual, informed decisions about their bodies and their health. You will be committed to using your expertise to contribute to the future development of the charity and ensuring high quality governance of the organisation.

We are looking for a motivated individual with demonstrable experience in leadership or governance to join our board as Chair of Trustees.This is an exciting time to join our charity with the opportunity to contribute to a unique youth-led charity playing a leading role in some of today’s biggest issues.

The e-Assessment Association (eAA) is the leading professional membership body promoting better assessment through technology. We bring together awarding organisations, education providers, technology suppliers, researchers and policymakers to advance high-quality, innovative assessment practice in the UK and internationally.

We are now seeking a new Chair of the Board to lead the next phase of the Association’s development.

This is a high-impact governance role for an experienced senior leader who is passionate about assessment, education and technology, and who enjoys working collaboratively to make a difference across a complex and evolving sector.

Why this role matters

The Chair plays a pivotal role in shaping the direction, influence and effectiveness of the eAA.

Working with a committed Board of Directors and a small, professional operational team, the Chair provides strategic leadership, ensures strong governance, and acts as an ambassador for the Association and its members.

The Chair of the eAA Limited also serves as Chair of the Board of e-Assessment Services Limited, the Association’s trading subsidiary, supporting the sustainability and growth of the organisation.

This is an opportunity to:

• lead a respected, member-led organisation at the forefront of digital assessment;
• influence policy, practice and debate across assessment and education technology;
• support the continued professionalisation and growth of the Association; and
• work with a knowledgeable, engaged Board and an experienced executive team.

The role is supported by an annual honorarium of £6,000 in recognition of the time commitment and responsibility involved.

What you’ll be doing

As Chair, you will:

Provide strategic leadership

• Lead the Board in setting the strategic direction of the Association and monitoring progress against agreed objectives.
• Support the long-term sustainability, relevance and impact of the eAA.

Ensure strong governance

Ensure the Association operates within its governance framework and complies with all statutory and fiduciary duties.
Foster a positive, inclusive and professional Board culture that encourages open discussion, diverse perspectives and collective decision-making.
Work closely with the Vice-Chair and other Directors to maintain continuity and effective governance processes.
Support and challenge the Executive

• Provide support, guidance and constructive challenge to the CEO and operations team.
• Oversee performance against strategic and operational goals.
• Review budgets, management accounts and strategic plans in collaboration with the Treasurer and executive team.

Represent and advocate

• Act as an ambassador for the Association with members, partners, sponsors and external stakeholders.
• Represent the eAA at key events, including the e-Assessment International Conference and Awards.
• Use your networks and credibility to enhance the Association’s profile and influence.

Essential experience and attributes

• Senior leadership experience within assessment, education or educational technology.
• A strong understanding of assessment principles and the role of technology in transforming assessment practice.
• Demonstrated Board-level governance experience, ideally within a company limited by guarantee, charity or membership organisation.
• Excellent chairing and facilitation skills, with the ability to lead a diverse Board effectively.
• Strategic thinking, integrity and the confidence to provide constructive challenge.
• Strong communication and ambassadorial skills.

Desirable

• Experience of working in or alongside professional associations or member-led organisations.
• Established networks across education, assessment and technology sectors.
• Experience representing an organisation publicly at conferences or sector events.