Retail marketing manager volunteer roles

Shop Volunteering Opportunities

Beverley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Saturday 9-5 and Sunday 10-4

Location: Shelter, 28 Saturday Market, Beverley

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, contact the Shelter Volunteering Team.

Bid Writer Role Description

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Writer to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to elevate our impact further.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bids and tenders.  Our goal is to engage with the governments in Africa and the UK, the public sector, and the public, providing essential practical and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic and experienced Bid Writer to assist the Bid Manager and Head of Bids in developing and executing a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, as well as local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll assist the Bid Manager in planning and executing our bids and tender writing, ensuring our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

What are we looking for?

Person Specification: What You'll Bring:

• Educated to a degree level
• At least one year of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, social care and services, international development, economics, international relations, UN agencies, ege, UNICEF, WHO, etc, or technology sectors.
• End-to-end bid management experience: A minimum of 3 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable, but not important.
• Sector versatility: Experience in working with both public and private sector bids in the medical, biotech, biomed, health and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic effort to win new business through competitive bids, tenders, and proposals, ultimately driving AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help the Bid Manager target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency. Acting as the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical experts—ensuring everyone collaborates smoothly to meet critical deadlines.

As a self-starter, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure that our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library filled with valuable resources, such as case studies and CVs, to streamline our efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring that all tasks are completed punctually—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease the workload for colleagues focused on their core responsibilities, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You can also enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

This is an excellent opportunity for someone passionate about fundraising, social impact, and business development.  If you're eager to apply your skills to drive meaningful change, we'd love to hear from you!

The Netherton Feelgood Factory exists to support local people. We provide activities, services, and a welcoming space for residents of all ages and backgrounds — but none of that happens without a secure financial foundation. As a small charity, we can't rely on grants and donations alone. Sustainable income from venue hire gives us something equally precious: independence. The freedom to plan ahead, to protect the services people rely on, and to say yes to new ideas. As our Venue Hire & Income Generation Volunteer, you won't just be filling a diary. You'll be helping to future-proof a community asset.

Our organisation provides advice and services to all members of our local community from birth to old age.  We help over 5000 people each year with a variety of health-related or social needs.  Our centre is used as a base for counselling, food distribution, health programmes, children’s activities and social groups.  As funding sources have diminished the demand for our services has increased.  We are actively pursuing other ways to generate income.

We're looking for a volunteer with business, sales, or marketing experience to help us make the most of our fantastic building by hiring it out to local businesses, training providers, clubs, and organisations. Whether you've worked in sales, events, marketing, property, or business development — or simply have a talent for spotting an opportunity and making things happen — we'd love to hear from you.

You'll play a key role in identifying potential hirers, promoting our spaces, and helping us price and package our facilities competitively — all while ensuring the centre's core charitable activities remain protected.

• Identify and approach potential hirers, including local businesses, training providers, clubs, and community organisations
• Develop and maintain a marketing plan to promote the building for hire (e.g. flyers, social media, local business networks, online listings)
• Review and help set competitive, sustainable hire rates for different rooms/spaces and time slots
• Create or improve hire packages (e.g. half-day/full-day rates, regular booking discounts, room set-up options)
• Help develop simple hire agreements, terms and conditions, and invoicing processes (with support from staff/trustees)
• Build relationships with regular or repeat hirers to encourage long-term bookings
• Identify opportunities for new income streams connected to venue hire (e.g. catering add-ons, equipment hire)
• Report progress and income performance to the management team/trustees on a regular basis.

This is a genuinely rewarding role. You'll use your real-world skills to help generate vital income that goes straight back into funding the services our community depends on. You'll have the freedom to be creative — developing hire packages, building relationships with local businesses, and finding new ways to fill our spaces and boost our income.

You won't be doing it alone. Our friendly staff and trustee team will support you every step of the way, and you'll have the flexibility to volunteer in a way that suits your schedule.

If you're approaching retirement and looking for a way to keep your business skills sharp and stay connected, or if you're simply someone who wants to make a difference close to home, this could be the perfect fit.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

This is an excellent opportunity for someone with experience in business development, corporate partnerships, account management, sales, CSR, philanthropy, or fundraising to use their skills to make a tangible difference in the lives of refugees.
You will play a key role in helping Plateful Café develop relationships with local and national businesses, generating support through corporate donations, sponsorship, employee volunteering, catering contracts, and long-term strategic partnerships.

Key Responsibilities
Corporate Engagement

• Identify and research prospective corporate partners aligned with Plateful Café's mission.
• Develop and maintain a pipeline of potential supporters and business contacts.
• Introduce Plateful Café to local businesses, corporate foundations, and employers.
• Arrange introductory meetings and networking opportunities.
• Support the development of corporate partnership proposals and presentations.

Income Generation

• Help secure financial donations, sponsorships, and in-kind support.
• Identify opportunities for corporate grant funding and charitable giving programmes.
• Promote employee fundraising opportunities and workplace giving schemes.
• Explore sponsorship opportunities for training programmes, events, and community activities.

Catering and Enterprise Development

• Promote Plateful Café's corporate catering services to local businesses.
• Identify opportunities for meetings, events, lunches, conferences, and hospitality catering.
• Support the development of long-term catering relationships and repeat customers.
• Help position Plateful Café as a preferred socially responsible catering supplier.

Employee Volunteering and Skills Sharing

• Develop opportunities for corporate volunteering.
• Encourage businesses to provide mentoring, employability support, and workplace visits for our trainees.
• Build relationships that create pathways into employment for refugees completing our training programmes.

Strategic Support

• Provide advice on corporate engagement and relationship management.
• Help strengthen our corporate partnership strategy.
• Support impact reporting and stewardship of existing partners where required.

We Are Looking For Someone Who Has
Essential

• Experience working in a corporate environment, business development, account management, sales, marketing, CSR, partnerships, fundraising, or a related field.
• Excellent networking and relationship-building skills.
• Confidence engaging with senior stakeholders and business leaders.
• Strong written and verbal communication skills.
• Ability to work independently and proactively.
• Commitment to diversity, inclusion, and supporting refugees.

Desirable

• Experience within the charity or not-for-profit sector.
• Knowledge of corporate social responsibility (CSR), ESG, or social value initiatives.
• Experience securing sponsorships, partnerships, or fundraising income.
• Existing business networks in London.
• Experience developing corporate volunteering programmes.

What You Will Gain

• The opportunity to make a meaningful impact on the lives of refugees and people seeking asylum.
• Experience supporting a growing and ambitious social enterprise charity.
• The chance to shape and influence our corporate partnerships strategy.
• Opportunities to meet business leaders, charity professionals, and community partners.
• A reference and recognition for your contribution.
• The satisfaction of helping create employment opportunities and brighter futures for people rebuilding their lives in the UK.

Our Values
At Plateful Café, we believe that everyone deserves the opportunity to contribute, belong, and thrive. We celebrate diversity, value lived experience, and use food to bring communities together.
We welcome applications from people of all backgrounds and particularly encourage applications from individuals with experience of migration, displacement, or supporting diverse communities.

Help Shape the Next Generation of Entrepreneurs

Could you spare just one hour a month to help a young person build their future?

Volunteer Business Mentor: EPIC Entrepreneurs (Remote)

Location: Remote (UK)
Commitment: Minimum 1 hour per month
Contract Type: Volunteer
Salary: Unpaid voluntary role
DBS Check Required: Yes (for successful applicants)

EPIC Entrepreneurs is one of the UK's fastest-growing not-for-profit organisations supporting young entrepreneurs aged 16-25 from disadvantaged and underrepresented backgrounds. Through mentoring, masterclasses, funding opportunities and business support, we help ambitious young people turn their ideas into sustainable businesses and careers.

We're looking for passionate volunteer mentors from a wide range of professional backgrounds who are willing to share their experience, guidance and encouragement with the next generation of founders.

Whether you're an experienced business owner, senior professional, specialist consultant, or industry expert, your knowledge could make a life-changing difference to a young entrepreneur.

About the Role

As an EPIC Mentor, you'll be matched with one or more young entrepreneurs and provide guidance, encouragement and practical advice as they develop their business ideas and entrepreneurial skills.

The role is flexible and designed to fit around your existing commitments, requiring a minimum commitment of just one hour per month.

Mentoring sessions are delivered remotely, allowing you to support entrepreneurs from anywhere in the UK.

We Are Looking For Mentors With Experience In:

• Marketing & Digital Marketing

• Finance & Accounting

• Sales & Business Development

• Legal & Compliance

• Human Resources

• Operations & Project Management

• Technology & Software

• E-commerce

• Retail & Fashion

• Food & Beverage

• Health & Medical

• Sport & Fitness

• Creative Industries

• Manufacturing

• Social Enterprise

• Start-ups & Entrepreneurship

We also welcome applications from professionals with specialist expertise in any industry or sector.

What You'll Do

• Support and encourage a young entrepreneur on their journey

• Share your professional knowledge, skills and experience

• Help build confidence, resilience and business understanding

• Act as a positive role model

• Attend mentoring sessions remotely

• Follow EPIC's mentoring framework and safeguarding procedures

What You'll Gain

While this is an unpaid volunteer role, there are many benefits to becoming an EPIC Mentor:

✔ Make a genuine difference to a young person's future
✔ Help shape the next generation of entrepreneurs
✔ Develop and strengthen your mentoring and leadership skills
✔ Enhance your CV and professional profile
✔ Join a growing network of like-minded business leaders and professionals
✔ Gain access to EPIC networking opportunities and events
✔ Opportunity to have your business, organisation or expertise featured across EPIC's social media and communications channels
✔ Be part of a community creating real social impact across the UK

Support Provided

You won't be expected to do this alone.

All mentors receive:

• A structured mentoring framework

• Onboarding and guidance

• Ongoing support from the EPIC team

• Clear expectations and resources

• Regular opportunities to connect with other mentors

Recruitment Process

1. Submit an application

2. Attend an informal panel meeting with the EPIC team

3. Successful applicants will complete a DBS check

4. Mentor onboarding and matching process

5. Begin supporting an entrepreneur

Join Us

If you're passionate about helping young people realise their potential and want to contribute to a thriving entrepreneurial community, we'd love to hear from you.

One hour a month could help change a life.

Apply today and become part of the EPIC community.

The impact you will make:

By supporting local and national fundraising activity, you will help ensure that NCI stations can continue to operate effectively. Your contribution will directly support the volunteers on watch who provide a crucial extra set of eyes along the coast, helping to prevent incidents and assist emergency services when needed.

What you will be doing:

As a volunteer station supporter fundraiser, you will be involved in your stations fundraising activities, including:

• Attending local fundraising events and community activities organised by your station
• Manning stalls at events, shows, and public spaces
• Collecting, checking, and emptying donation boxes in agreed locations
• Assisting with simple fundraising initiatives organised by your local station
• Helping to promote NCI within the local community and encouraging public support

This role is ideal for someone looking to gain experience, confidence, and skills while supporting a coastal water safety charity. Would be beneficial to be located near to an NCI station, or reasonable travelling disctance from a station. Would need to hold a driving licence for travelling to and from events.

Ideally what skills would suit this role:

• Enthusiasm, commitment and willingness to get involved
• Organised individual with project management skills
• Friendly, confident and approachable manner
• Good communication and interpersonal skills
• Reliability and a flexible approach to tasks
• An interest in supporting coastal safety and local communities

No previous fundraising experience is required – training and support will be provided.

What’s in it for you:

• Be part of a respected national coastal safety charity
• Learn new skills in fundraising
• Meet new people and join a motivated volunteer team making a real difference
• Supporting your local coastal community
• Gain practical experience to enhance your CV
• The chance to develop your professional and personal skills
• The satisfaction of helping protect lives along the coast

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required such as signposting to our other services or other organisations

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Fundraising Volunteer – Hampshire Hub

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

This role covers the Hampshire area.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people  

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.