Service delivery manager volunteer roles

Applications close at 9 a.m. Friday 20th February 2026.

Location: Flexible (Via has services across London, NW England and SW England)

Who we are
Via is an exceptional charity that puts people at the heart of everything we do. Over three decades, we’ve evolved from our origins as Westminster Drug Project, with a new, now award-winning name and brand, into a dynamic, multi-service organisation delivering vital support across substance use, mental health, employment, sexual health, smoking cessation and youth services. With a turnover of £36m for 24/25 and remarkable growth of over a third in 2023/24, we’re now supporting over 12,500 service users annually across an expanding geographical footprint from London to Gloucestershire.

Our commitment to excellence and innovation is evident in our industry-leading services, which consistently perform significantly above the national average. We’re particularly proud to be pioneering the development of the UK’s first women-only detox facility, demonstrating our commitment to addressing crucial gaps in service provision.

The opportunity

As we have experienced growth and welcomed a new Chair to the Board, we are looking to appoint a new Trustee. We are looking for someone with clinical experience in substance misuse or mental health services who can provide valuable insights into clinical risk and governance and service delivery. While an understanding of our service users’ treatment and care is important, the Trustee does not need to have current experience in drug and alcohol services. We value the ability and willingness to learn just as highly.

This offers the opportunity to make a meaningful impact while contributing your professional expertise to advance our strategic objectives and ensure we deliver the highest quality services to those we support.

Time Commitment: The equivalent of a day a month.

The Board meets quarterly, usually in person. Including preparation time, representation at events, and strategic input, we estimate a commitment of the equivalent of a day per month.

This includes:

• Four Board meetings per year
• Quarterly committee meetings
• Annual strategy away day
• Preparation for meetings
• Ad hoc conversations with fellow board members and the Executive
• Occasional representation at events and meetings with key stakeholders, including at services.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Friday 20th February 2026.

Become a Trustee at Dougie Mac Hospice. Help shape the future of palliative and end-of-life care in Staffordshire. We’re seeking committed individuals who share our CARE values to support strong governance and help guide our all-age hospice serving our local community.

What will you be doing?

The Board requires a broad mix of skill, experience and attributes to achieve the efficient and effective governance of the organisation. Trustees need the knowledge, experience, aptitude and commitment to make a significant contribution to the Board. The hospice’s governing document allows for 6 – 15 trustees at any one time. We are committed to building a diverse Board that reflects the community we serve.

The voting members of the Board are responsible for the governance of the organisation. They must ensure that it operates in a manner that:

• Enables it to fulfil the objectives set out in the governing document
• Utilises assets and resources for charitable purposes in line with the governing document
• Gives due attention to charitable and company law
• Adheres to the organisation’s philosophy and values
• Upholds the reputation of the organisation.

Trustees must always act in the best interests of Dougie Mac, working together to put patients, families and the wider community at the heart of every decision. This is a voluntary role and Trustees cannot pursue their own professional and business interests, to personally benefit from their position.

As a Trustee of Dougie Mac, you will play a key role in ensuring the hospice is well-governed, financially resilient and able to meet the needs of our community now and in the future. Trustees collectively:

• Provide strategic leadership and help shape organisational priorities.
• Ensure our resources are used effectively and in line with charitable objectives.
• Oversee organisational performance, risk management and financial sustainability.
• Support and challenge the Executive Team to deliver high-quality care.
• Uphold our values and safeguard the reputation of the hospice.
• Act as ambassadors for Dougie Mac in the community and within their networks.

This is a voluntary role that requires integrity, sound judgement, teamwork and a genuine commitment to supporting excellent hospice care.

�� Who Are We Looking For?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

⏰ Time Commitment

Trustees are expected to attend:

• 4 Board Meetings per year
• 2–4 Committee or Trading Board meetings
• The AGM
• The Annual Trustee Away Day

Additional preparation time and occasional hospice events are also expected.
Out-of-pocket expenses will be reimbursed.

What are we looking for?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

What difference will you make?

Why Join Dougie Mac?

As a Trustee, you will:

• Make a real, lasting difference to local families at the most difficult times in their lives.
• Help shape services across a unique all-age hospice.
• Join a values-driven Board that works collaboratively and respectfully.
• Become part of a warm, passionate, community-centred organisation.

Before you apply

• If you have any questions or would like an Application Pack, please email

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows: 

• Tuesday evenings 4pm to 6pm 

Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate. 

The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to: 

• Using computers, tablets, or smartphones confidently 

• Keyboard and navigation skills 

• Using email and online communication tools 

• Accessing learning platforms and online resources 

• Online safety and digital wellbeing 

• Using digital tools to support English learning, homework and study skills 

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher. 

The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways. 

Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing one-to-one or small group support during Digital Skills sessions 

• Supporting young people to use digital devices and software confidently 

• Helping to set up the classroom and digital equipment 

• Attending and contributing to volunteer debriefs after each session 

• Sharing observations on learners’ progress, challenges, and successes 

• Making use of any community languages if any, to support learners’ understanding 

• Working collaboratively as part of a team and helping to shape the project 

• Supporting young people to recognise and celebrate their achievements 

• Showing flexibility to a wide range of ability levels and confidence with technology 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies 

Requirements: 

Essential: 

• Aged 18 years or older 

• An interest in education, digital inclusion, and supporting young people 

• Confident using computers, smartphones, or tablets 

• Currently resident in the UK or has asylum-seeker or refugee status 

• Able to provide five years’ worth of addresses and willing to undergo a DBS check 

• DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK 

• Able to attend volunteer induction training (online) prior to starting 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed) 

• Non-judgemental and able to engage with young people from diverse backgrounds 

• Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months 

• Good communication skills, especially with people who are new to English 

• Willingness to explain digital concepts patiently and clearly 

• Ability to volunteer during Wandsworth term time 

Desirable 

• Experience supporting young people with digital skills or IT (formal or informal) 

• Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish 

• Experience working with young people, refugees, or learners of English in a work or volunteer capacity 

• Interest in using digital tools to support language learning 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

To Apply: 

Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As a Trustee at Behind Closed Doors, you will work alongside our Trustee Board and CEO to drive our new strategy forward, finding opportunities to expand our income generating activity and building our capacity to deliver a range of quality services to everyone who needs our help. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

This is an exciting time to join our organisation, as we look to begin implementing a new strategy. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. We welcome applications from all who resonate with our organisational values and objectives, and specifically from those with skills or experience in fundraising and income generation, and charity governance and risk management. Please note that we are also currently recruiting to the Treasurer role, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

2makeit is a charity that helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes in skills such as music, art and writing.

Engaging with fellow prisoners, guided by experts including musicians, artists and writers, they learn how to collaborate and create, inspiring them to lead more productive and positive lives whilst in jail, and law-abiding lives on release.

2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.

What will you be doing?

The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity’s vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Director. 

The Chair is also an ambassador for the charity. 

Board members have a collective responsibility. This means that Trustees always act as a group and not as individuals.

Time commitment is approximately 15 - 20 hours a month, which includes:

• 4 quarterly board meetings (2–3 hours each) and their preparation (usually evenings, hybrid available).
• A weekly call with the Director (approx 1 hour).
• Ad hoc sub-group meetings and documents as required (mostly online).
• Ambassadorial commitments - 2makeit events, visits to prisons, projects.

What are we looking for?

2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.

We are looking for someone with the following skills and experience: 

• Understanding of the criminal justice sector is desirable.
• Strong communication, empathy, and ability to chair meetings in a collaborative, non-authoritarian way.
• Previous Trustee experience is desirable.
• Ability to build a close working relationship with the Director.
• Availability and flexibility (some daytime commitments, some evenings).
• Passionate about prisoner and ex-prisoner wellbeing.
• Ability to foster an environment for open discussion and debate amongst trustees.
• Willingness to hold trustees and members of the organisation to account for actions they agree to undertake.

What difference will you make?

This is an exciting time to join 2makeit to help realise our vision to be part of a criminal justice sector in which creativity plays a vital role in rehabilitation.

Three areas underpin the delivery of that vision:

• Creative projects in prison
• Resettlement work in the community
• Rehabilitative exhibiting and showcasing of work

Before you apply

The TrusteeWorks Team at Reach Volunteering are supporting 2makeit withtheir Chair recruitment.

Applications should be made via TrusteeWorks in the first instance.

To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add
value to the board. 2makeit are happy to have an informal conversation with anyone who is interested in the role. Please contact TrusteeWorks to arrange this.

Inclusive Boards is delighted to support Scope in their search to appoint two new Trustees. 

Scope is the UK’s disability equality charity. They campaign to transform attitudes to disability, tackle injustice and inspire action. They create opportunities and provide information and support that empowers.

About Scope

Scope wants a society where all disabled people enjoy equality and fairness. We provide practical advice and emotional support to people and families who need it most. We use our collective power to deliver social change and end injustice for disabled people. We do this by working to change attitudes. We inspire policy change, by both local and national government. We work with organisations as employers and product or service providers. Our shops are at the heart of communities around the country, each one increasing impact. Last year, we supported over 4 million disabled people through our services, our online advice and online community forum. This also importantly gives us the authority to speak to power on behalf of disabled people and their families across the country.

Scope’s new strategy was approved by the Board in 2023 and focuses on achieving seismic change for and with disabled people and their families. We want to build on the impact we have achieved over the last few years. We want to go further in driving social change, achieving equality for all disabled people. Our work is underpinned by our commitment to diversity and inclusion in everything we do, and our values. We are pioneering, courageous, connected, fair and open.

About the Trustee opportunities:

Scope is seeking to strengthen the Trustee Board further and want to welcome 2 new Trustees with expertise in the following areas:

• A qualified accountant with audit/risk or governance experience
• Fundraising

Trustees act as ambassadors for the organisation, engaging with stakeholders such as donors, volunteers, and beneficiaries. They foster relationships, build networks, and advocate for the organisation’s mission, enhancing its visibility and impact.

The Trustees we appoint will work closely with other Trustees, the Chief Executive and the Executive Leadership Team. Together they will oversee the delivery of our ambitious new strategy. They must be committed to equality, and to involving disabled people in decision making.

We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground. 

As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.

This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.

What You’ll Be Doing

• Supporting the planning and coordination of programme activities and events
• Helping prepare materials, resources and schedules before sessions
• Assisting with registration, attendance and record-keeping
• Collecting feedback and evaluation data to support monitoring and reporting
• Communicating with participants, volunteers and staff to share updates
• Providing general administrative and logistical support as needed

Skills and Qualities We’re Looking For

• Good organisational and communication skills
• Teamwork and reliability
• Basic computer skills (Microsoft Office or Google Workspace)
• Attention to detail and accuracy when handling information
• Flexible and adaptable approach to changing needs
• Respect for confidentiality and safeguarding principles

What You’ll Gain

• Experience supporting the delivery of community projects and events
• Opportunities to develop coordination, communication and admin skills
• Insight into how charities plan, monitor and evaluate programmes
• The satisfaction of helping projects run smoothly and effectively

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

THE OPPORTUNITY

Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!

This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.

Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!

WHO IS MOSAIC CLUBHOUSE?

Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.

Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.

WHAT MATTERS TO US

Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.

Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.

Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.

IF YOU JOIN US…

You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.

As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.

Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach. 

WHO WE’RE LOOKING FOR

We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.

We are particularly looking for:

• effective decision-making in line with Charity Commission and International Clubhouse standards
• clear commitment to ensuring equity, diversity, and inclusion throughout our work.
• goals for financial sustainability and increased employment opportunities for our members

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!

WHAT’S NEXT?

Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.

The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

Location: Remote (with occasional in-person meetings)
Time commitment: Approx. 6–10 hours per month
Term: 2 years (renewable)
Deadline to apply: Friday 6 February 2026

About MS Together

MS Together is a charity focused on supporting young adults (18–35) living with multiple sclerosis. We provide peer support, accessible information, and inclusive events to help young people feel less alone and more empowered to live well with MS. We're a small, dynamic charity rooted in lived experience. Our work is shaped by the voices of our community, and we’re passionate about creating spaces that are welcoming, empowering, and genuinely life-enhancing.

Why join us as a Trustee?

As a trustee, you’ll play a key role in helping shape our strategy, support our growth, and ensure we’re delivering our mission effectively and sustainably. You’ll bring your experience, insights, and passion to a supportive board and have a real impact on the lives of young people with MS.

We’re particularly keen to hear from people who have experience in one or more of the following areas:

• Fundraising or income generation
• Marketing, communications and digital engagement
• Finance and accounting
• Legal and governance
• Data protection and data management
• EDI in service design / delivery
• Lived experience of MS or a strong understanding of long-term health conditions and the challenges faced by young people

However, you don’t need to have previous board experience – we welcome first-time trustees and offer support and training to help you thrive in the role

Your key responsibilities as a trustee:

• Attend and contribute to quarterly board meetings (held remotely)
• Provide strategic guidance and oversight of our activities and finances
• Support the CEO and staff team where relevant, using your skills and experience
• Act as an ambassador for MS Together and promote our work
• Ensure the charity complies with its governing document, charity law, and best practice
• Help safeguard the long-term sustainability and integrity of the charity

We are committed to building an inclusive board and welcome applications from people of all backgrounds, with a particular interest in hearing from underrepresented voices.

How to apply

Please complete our expression of interest form.

Hackney Migrant Centre (HMC) is seeking to recruit a Chair to support our work and  ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028. Our current Chair is stepping down at the end of her three-year term. We have recently appointed a new Vice-Chair, an experienced Treasurer in post for over a year, and our CEO has now been in post for over 18 months, providing continuity and stability in leadership. This is an opportunity for someone with previous Board experience to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development.

HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, regardless of immigration status or nationality. With the help of a team of professional advisors and volunteers, we delivery immigration, housing and welfare advice and provide a range of holistic advocacy and support services in a community setting. We work to support visitors to address urgent problems they are facing, and address long term challenges relating to insecure immigration status, homelessness and destitution.

As the external environment for migrants has become increasingly challenging and funding pressures have intensified, we have had to review and adapt the scope of our work. Over the past two years, the staff team has reduced to a team of five, with most roles being part-time. We now have an annual budget of just over £300,000 and are in the process of reviewing what we can realistically achieve, as well as how we can become more resilient and financially sustainable.

We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees with lived or learned experience of migration to the UK.

If you would like to be considered, please apply by Monday 2 February 2026, attaching a CV and a brief statement outlining why you are interested in the role and what you could bring to it (no more than two sides of A4). 

See the job description below for further details and for more information about our website.

Thank you for your interest, and we look forward to receiving your application!

About The Role

Love nature and people? Join us as a Visitor Engager at WWT Slimbridge.

As a Visitor Engager, you’ll be out in the heart of the Wetland Centre, welcoming visitors and helping them connect with the amazing world of wetlands. From bringing conservation stories to life at our Arctic Adventure and Mission Possible exhibits, to inspiring families with hands-on activities and talks, this is a varied and rewarding role where no two days are the same.

You’ll help visitors discover incredible wetland species, support unforgettable experiences for all ages, and play a key part in sharing WWT’s vital conservation work. If you enjoy being outdoors, engaging with the public, and inspiring others through nature, this role could be for you.

We are particularly looking for people available to help on Fridays, Saturdays and Sundays. Unfortunately this role is not available for Under 18's.

What you’ll be doing

You’ll roam some of the most exciting exhibits around the centre, welcoming visitors, answering questions and helping them get the most from their visit. By sharing your knowledge of wetland species and seasonal highlights, using hands-on props and guides, and supporting family-friendly activities during events and school holidays, you’ll help bring WWT’s conservation work to life. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call, and leave us a message with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.

We will begin contacting applicants for this role in the New Year as we are very busy delivering our seasonal events over the festive period. 

About You

What’s in it for you?

You’ll play a vital role in creating memorable, meaningful experiences for our visitors, helping to inspire a lasting connection with wetlands and wildlife. As part of a small, friendly and supportive team, you’ll receive all the training you need to feel confident and valued in the role.

You’ll spend time outdoors in beautiful natural surroundings, tuning into the rhythm of the seasons - an experience proven to boost wellbeing, reduce stress and lift your mood. Along the way, you’ll develop a wide range of new, transferable skills, with every day bringing something different and rewarding.

Most importantly, you’ll be making a real and tangible contribution to wetland conservation by encouraging others to care for nature and our planet.

Is this role right for you?

This role is ideal if you enjoy meeting new people and feel confident chatting with visitors of all ages, from curious children to enthusiastic adults. If you have a friendly, outgoing approach, a passion for nature and learning, and enjoy creating positive experiences for visitors, you’ll fit right in.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

For more information and to apply, please visit our website. 

We look forward to hearing from you! 

Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be: 

1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café

2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs

3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach

4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support

5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions

6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café

7. Good understanding of safeguarding to keep both employees and volunteers safe and protected. 

8. Good management skills and the ability to organise on behalf of others.

9. Help new volunteers when they are stuck with certain tasks

10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.

Requirements, we are looking for someone who;

· Is committed to the aims and objectives of the Plateful Café

· Has experience of working with volunteers, preferably in a charity 

· Has an understanding of the needs of refugees and how to involve them in the or-ganisation

Desirable, but not essential:

· Has experience of team working

· Is a good communicator, preferably a speaker of a community language 

· Has good interpersonal skills

A pragmatic and dependable individual who takes a thoughtful, structured approach to their work and is motivated by supporting a charity with purpose. They are analytical, organised, and adaptable, able to balance attention to detail with awareness of the bigger picture, and communicate ideas clearly to help strengthen systems.

Please send us your CV with a Cover Letter detailing why you would want this opportunity.