Support volunteer roles in Colwyn bay, conwy principal area

Become a Community Discharge Support Service Volunteer and help someone get back on their feet when they come home from hospital.

What do Community Support Volunteers do?

Our friendly Community Support Volunteers visit people when they have come home from hospital, typically once a week for 4 – 6 weeks.

At a time when people are recovering and really appreciate a bit of extra help you could be supporting with shopping and light housework. But it’s often the company and encouragement of our volunteers that is appreciated the most as we check in and chat!

By doing this we help with recovery and reduce the chance of readmission to hospital.

You can also help from our office in Aylesbury  by making welfare and check in calls with our clients and helping to arrange these visits.

What you will get out of it

It's a great way to make a real difference to someone's life at a time they especially need it.

You'll be giving something back to your community

You get to be part of Age UK Buckinghamshire's volunteer team

Volunteers tell us they find this really rewarding and get lots out of it themselves.

What is expected of me?

Community Support Volunteers are expected to visit each client once a week for up to 6 weeks.

These visits are flexible, based on your availability.

Our office support volunteers are asked to help for 1 – 2 hours a week.

Volunteers complete a short relevant training session and provide references.

As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

· Do you have liver disease or had a liver transplant?

· Have you attended either our virtual or face to face support groups?

·  Do you have some free time to support a someone at the beginning of their journey?

· Are you a good listener and empathetic to others affected by liver disease.

· Are you passionate about making a difference to liver health?

If so, we would love to hear from you.

Key responsibilities include:

1. Working alongside your allocated outreach development officer in the facilitation of British Liver Trust patient support groups

2. Setting up and facilitating both online and face to face support groups as agreed with your allocated outreach development officer.

3. Act as a point of contact for patients attending your allocated support groups.

4. Engaging with patients and families affected by liver disease through peer mentoring to inspire hope, build confidence and help people self- manage their condition.

5. Acting as a peer mentor supporting new individuals who are joining our support services.

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

Circular Kitchens is seeking a volunteer to support our early-stage software platform development, with a focus on how we manage restaurant resources, pledges, and audits using Coda. We are already working with a highly-skilled volunteer who has developed a strong plan of action and who will serve as a project manager and mentor. 

This role will include working with tools such as Coda, Softr, and Mailchimp to set up automations, clean up data, and brainstorm on future platform improvements. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. It is a chance to work with fantastic people, quickly see the impact of your contribution, and be a part of truly building sometihng from the ground up! 

An Ideal Candidate Will Be:

• Experienced in computer science, data science, or a related field

• Comfortable working with digital tools, databases, and information management platforms like Coda

• Excited to work on evolving, early-stage systems

• Well organised with a strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

The impact you will make:

By supporting local and national fundraising activity, you will help ensure that NCI stations can continue to operate effectively. Your contribution will directly support the volunteers on watch who provide a crucial extra set of eyes along the coast, helping to prevent incidents and assist emergency services when needed.

What you will be doing:

As a volunteer station supporter fundraiser, you will be involved in your stations fundraising activities, including:

• Attending local fundraising events and community activities organised by your station
• Manning stalls at events, shows, and public spaces
• Collecting, checking, and emptying donation boxes in agreed locations
• Assisting with simple fundraising initiatives organised by your local station
• Helping to promote NCI within the local community and encouraging public support

This role is ideal for someone looking to gain experience, confidence, and skills while supporting a coastal water safety charity. Would be beneficial to be located near to an NCI station, or reasonable travelling disctance from a station. Would need to hold a driving licence for travelling to and from events.

Ideally what skills would suit this role:

• Enthusiasm, commitment and willingness to get involved
• Organised individual with project management skills
• Friendly, confident and approachable manner
• Good communication and interpersonal skills
• Reliability and a flexible approach to tasks
• An interest in supporting coastal safety and local communities

No previous fundraising experience is required – training and support will be provided.

What’s in it for you:

• Be part of a respected national coastal safety charity
• Learn new skills in fundraising
• Meet new people and join a motivated volunteer team making a real difference
• Supporting your local coastal community
• Gain practical experience to enhance your CV
• The chance to develop your professional and personal skills
• The satisfaction of helping protect lives along the coast

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time. 

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Volunteer Campaign, Creator and Activity Support Manager

(UK Based - Remote)

Organisation: Influential Stars
Location: Remote (UK based). London or Herts preferred (not essential)
Commitment: Flexible, variable hours depending on new registrations, experience uploads and live campaigns

Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised and supportive Volunteer Campaign, Creator and Activity Support Manager to oversee new registrations, support Creators from onboarding through to campaign completion, upload new experiences to the platform and assist with live campaigns.

This role focuses on ensuring new Creators and Collaborators receive a smooth, welcoming and professional experience, that experiences are accurately uploaded and maintained, and that live campaigns receive the support needed to run successfully.

Key Responsibilities

• Manage new Creator and Collaborator registrations from initial application through to onboarding and next steps

• Review registration information, follow up where anything is missing and ensure records are kept up to date in the CRM

• Guide new Creators and Collaborators through the registration and onboarding process, including selecting their cause, campaign and experience where appropriate

• Arrange, support and conduct introductory or campaign setup calls where appropriate.

• Upload new experiences to the Influential Stars platform, ensuring descriptions, pricing, links, images and key details are accurate

• Regularly review live experiences and update or remove listings where pricing, availability or exclusions have changed

• Send approved welcome emails, registration communications and onboarding information using existing templates

• Arrange and support introductory or campaign setup calls where appropriate

• Monitor and support all live campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience uploading products, listings or content to a website or online platform

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.

About Carers Support

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.

Our vision is that all carers are recognised, valued and supported. We work closely with the NHS, local authorities and voluntary organisations, and hold the Trusted Charity quality mark

Main duties would include:

As Chair of Trustees, you will:

• Lead the Board and help set the charity’s strategic direction

• Support and work closely with the Chief Executive

• Make sure the Board fulfils its legal and governance duties

• Encourage a positive, open and inclusive Board culture

• Ensure meetings are well-run and support good discussion and decision-making

• Help the charity respond to the needs and views of unpaid carers

• Ensure risks, finances and performance are monitored effectively

You do not need previous chairing experience. We are looking for someone with solid board or committee experience who can guide a group and support strong governance.

What we’re looking for

We welcome applicants from all backgrounds and lived experiences. We are looking for someone who can bring:

• Board, governance or senior decision-making experience

• Calm, confident leadership and good people skills

• The ability to facilitate effective meetings or a willingness to learn

• Sound judgement and the confidence to ask questions

• A commitment to improving the lives of unpaid carers

• Time to prepare for and attend meetings

Time commitment

• 4 board meetings per year (2 hours each)

• Regular meetings with the Chief Executive

• Occasional committee meetings, events or development sessions

• Additional committee meetings, events or development sessions, as required

What you’ll gain

• A meaningful leadership opportunity with social impact

• Strategic experience in a respected local charity

• Supportive induction, training and ongoing guidance

• A warm and collaborative Board environment

 There’s lots more we could tell you, but why not apply and come and see for yourself.  If you’d like any further information, please email our recruitment team with your details and we’ll arrange for someone to call you back.

Please visit our website for all the information you need and details of how to apply.  All expressions of interest and CV’s should be returned to our recruitment inbox.

Closing date for applications is 30th September 2026 (however this vacancy may close early if we find a suitable candidate).

We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities.  We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Registered Charity No:  1063226

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

We are seeking a volunteer to support our marketing and communications efforts as Circular Kitchens continues to grow. This role offers the opportunity to contribute creatively across a range of activities with particular focus on social media, graphic design, and video production. 

Ideally, the volunteer will contribute to: 

• Creating and editing Instagram posts, with a focus on reels 

• Conducting video interviews with key stakeholders 

• Working in Canva to ensure communications materials (social media posts, newsletters, printed collatoral like flyers etc) all look fresh, professional, and consistent 

The role is intentionally flexible, and contributions can be shaped around the volunteer’s interests, skills, and availability. There are no set hours or fixed expectations, and the focus is on collaboration, learning, and creative contribution.

An Ideal Candidate Will Be:

• Interested in marketing, communications, or digital storytelling

• Comfortable working with social media platforms and creating short-form video content (reels)

• Comfortable working with graphic design tools such as Canva (integrating AI as needed)

• Creative, curious, and keen to offer new ideas!

• Interested in sustainability, food systems, or social impact

• Happy working in a flexible, early-stage environment

This is a voluntary role with no fixed time commitment, offering the chance to support a growing social enterprise, collaborate with a small and mission-driven team, and contribute creatively to work with real-world impact. As Circular Kitchens grows, there may be opportunities for the role to evolve into paid work.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.

The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.

What You'll Be Doing

• Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.

• Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.

• Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.

• Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.

What We’re Looking For

• Organized: You have a great eye for detail and like keeping things neat and structured.

• Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).

• Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.

• Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.

• No prior charity experience is strictly required, just a willingness to learn and pitch in!

What’s In It For You?

• Gain practical, hands-on experience in operations and charity administration.

• Work flexibly from home, fitting your volunteering around your current schedule.

• Join a welcoming, passionate team dedicated to health and community development.

• Make a genuine, lasting impact on the causes we support.

Alterist

We transform textile waste into upcycled fashion, connecting brands and designers through marketplace and collaborations.

​We're looking for someone with PR or media relations experience who'd be happy to support Alterist by helping us spread the word about what we're building.

We've recently opened the Alterist Concept Store in London Fields – a space dedicated to showcasing emerging designers transforming textile waste into beautiful, one-of-a-kind fashion. Alongside the store, we're building a marketplace and community that's making upcycled fashion more accessible.

We're looking for someone who could help with things like:

• Sending out press releases
• Pitching stories to relevant publications
• Securing press coverage around the store, our designers and upcoming events
• Helping raise awareness of the growing upcycling movement

If you have experience in PR, fashion, sustainability or lifestyle media and would like to use your skills to support a purpose-driven organisation, we'd love to hear from you.

Minimum Hours per Week:

2-3 hours per week

Duration:

1-2 months

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

About the Trustee role

We have a detailed role description and person specification over the next few pages to

help you understand the requirements of the role.

The main purpose of our role:

As trustees at Back Up, we are volunteers with a specific legal responsibility to:

· Ensure our aims and objectives are being met

· Act in the best interest of the charity

· Manage responsibility for what we have (our people, our money etc)

· Act with reasonable care and skill

You can find more information from the charity commission.

What you will gain:

· An insight into how a charity runs, particularly how a charity board runs

· A new group of friends and colleagues

· A sense of pride when hearing about the difference our services make and that you

· A role in transforming lives affected by spinal cord injury.

· Confidence in building relationships with a wide range of people and speaking up at meetings

· An opportunity to develop your skills and experiences

· An opportunity to use your skills and experience to the benefit of the charity

Being a trustee is a voluntary role, therefore unpaid, but expenses including for travel are reimbursed.

You will receive a full induction to help you in the role at Back Up. In addition, where there is a training need, a range of training courses are on offer. You’ll need to commit time and energy to attend these, building up your knowledge so that you feel confident in the role. This often takes longer than you think, but we understand that – we were all new trustees once too.

Trustee Person Specification

Key Skills:

· Ability to support, motivate and inspire people to get involved

· Excellent communication skills in person, in writing and on the telephone

· Respect for others, for confidentiality and able to treat people equally

· Highly organised: able to manage multiple tasks, conflicting priorities, and responsive to deadlines

Qualifications and Experience:

Specific experience that would be useful to Back Up. You may have one or more of these:

· Accountancy

· Third Sector Knowledge

· Fundraising knowledge

· Personal experience of spinal cord injury

Personal Attributes:

· Integrity and honesty

· Proactive – seek out answers to your questions without a prompt

· A demonstrable commitment to Back Up's aims and values

· Honest, reliable, enthusiastic and conscientious

· Team player, flexible and adaptable

· Willingness to understand and hear about issues relating to spinal cord injury

Time Commitment:

· Currently, three and a half hourly board meetings four times a year, evenings in SW London

· One to two away-days per year

· Two-hour committee meetings (four times per year)

· Spending two to three hours prior to meetings, reading and absorbing information

· Reflecting and discussing by telephone

· Follow up to meetings – reading and commenting on minutes, carrying out any

· agreed actions

Requirements:

You must be…

· Over 18

· Not bankrupt

· Subject to satisfactory DBS check and references

· Not excluded by Companies House or Charity Commission

· Not bound by conflicts of interest that would be so significant as to undermine the role in general e.g. a member of a group that discriminates against people based on gender or ethnicity

Specific responsibilities

Role Description: Trustee

Reports to: Chair of Trustees

Accountable to: People affected by spinal cord injury, Charities Commission and Companies House

Summary:

The Board supports the vision and mission of the organisation. We ensure the delivery of the strategy, so that people affected by spinal cord injury can realise their full potential.

Vision and Mission

· To uphold the values of the charity, undertaking the duties of trusteeship in a way that adds to public confidence and trust in the charity

· Promoting and developing the charity in order for it to grow and maintain its relevance to society

· To support decisions that are in the best interest of service users, donors, volunteers and stakeholders at all times

· To take big decisions about the future

Compliance, quality and effectiveness

· Support development of policies that further the aims and objectives of Back Up and to monitor their success

· Ensure compliance with our memorandum and articles

· Ensure Back Up’s accountability and legal obligations

· Maintain sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objects and investment activities meet accepted standards and policies

· Ensuring resources are used in an efficient and cost-effective manner

· Maintain effective board performance

· Remain aware of the legal responsibilities and liabilities of trusteeship and act in accordance with liabilities

· Manage/declare any personal conflicts of interest.

· Strive for best practice in governance, through proactive learning and Development

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector