109 Supporter services officer volunteer roles

Position Description 
This is an exciting time to join the Heart of the City trustee board. You will join a small but ambitious Charity with strong foundations and networks across the public and private sector. This is an opportunity to shape the next chapter for the Heart of the City, with a strong focus on developing a robust, sustainable three-year Strategy. The Strategy will be supported by work to further diversify funding streams, that provide greater financial resilience without compromising our mission to support SMEs to become responsible businesses and play a full role in responding to the Climate Emergency.

The incoming Chair will support the team to develop a three-year Strategy to support the growth of the Charity.

The plan will explore:

• The Mission of the Charity and how it should grow
• Diversifying and securing new sources of funding
• Broadening our programmatic offer to SMEs
• Defining the strategic relationship between Heart of the City and the City of London Corporation

Unlike most small charities, Heart of the City has an extensive network and governance structures with prestigious organisations. The Chair will help manage key relationships with the Bank of England and Corporation of London, as well as key Council Members. The Chair will be instrumental in managing an effective and focussed set of Trustees to help shape, scrutinise and deliver the Charity’s mission.

By the end of the three-year period as Chair, you will have supported the development and implementation of a Strategy, which meets the vision of the Charity, helped develop a sustainable and resilient funding model, ensured that the Charity is making an impact and reporting on its achievements and maintains effective relationships with key strategic partners.

Typically, the Chair will:

• Hold regular fortnightly meetings with the Managing Director.
• Attend quarterly Trustee Board meetings (usually lasting around two hours and held during the working day).
• Participate in a strategy half-day with Trustees and staff.
• Attend Council meetings (up to two per year).
• Support introductions to potential members, partners and stakeholders.
• Attend and occasionally speak at Heart of the City events on an ad hoc basis.

The Chair will contribute to ad-hoc requests including:

• Sharing their views on responsible business in interviews for our newsletter, social media or webinars
• Championing our work at other external events and meetings, on social media and on their own biographical profiles

About you
We do not expect one person to fulfil all specifications but would welcome applications from individuals who are able to demonstrate most of the following:

Experience & Knowledge

• Senior Executive experience in the Corporate, Charity or Public sector.
• Strong understanding of SMEs, their motivations and challenges.
• Strong commitment to sustainability and responsible business practices.
• Proven track record of setting strategic direction and leading senior teams.
• Well-connected senior network across businesses.

Skills & Attributes

• Excellent chairing, facilitation and sound judgement in complex situations.
• Strong strategic thinking with the ability to align resources to long-term mission and impact.
• Strong communication and interpersonal skills, able to engage audiences from SME leaders to senior stakeholders.
• Strong ambassadorial and relationship-building skills.
• Excellent listening, questioning and consensus-building abilities.

Commitment

Commitment to Heart of the City’s mission, values and responsible business agenda. Willingness to devote the time and energy required to fulfil the role effectively.

Closing application date
Midnight on 27 September 2026

Interviews
Trustees aim to meet with the candidates in the week commencing 12 October 2026.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Chair of the Board of Trustees

The Ripple Pond

Voluntary Position (reasonable expenses reimbursed)

Time commitment: Approximately 1-2 days per month, including four Board meetings per year, regular support to the CEO, occasional committee meetings and attendance at key events.

Closing date: 11 September 2026 (applications will be reviewed as they are received and interviews may take place before the closing date).

Help Shape the Future of Support for Military Families

The Ripple Pond is a national charity supporting more than 1,200 Armed Forces and veteran family members across the UK. Through peer support, advocacy and practical assistance, we help families affected by service-related physical and psychological injury feel seen, heard and supported.

We are seeking an exceptional individual to Chair our Board of Trustees and help guide the charity through its next phase of growth and development.

Working closely with our CEO and Board, you will provide strategic leadership, support strong governance and help ensure the charity continues to deliver meaningful impact for military families and carers.

What You'll Do

As Chair, you will:

• Lead and support the Board of Trustees.
• Act as a trusted partner and critical friend to the CEO.
• Oversee strategy, governance, risk and organisational performance.
• Champion safeguarding, inclusion and good governance.
• Support trustee recruitment and board development.
• Represent The Ripple Pond externally and help build strategic relationships.
• Help shape the future direction and sustainability of the charity.

Who We're Looking For

We're looking for a collaborative and values-driven leader with:

• Senior leadership, executive or board-level experience.
• Strong strategic thinking and decision-making skills.
• Experience of governance, finance and risk oversight.
• The ability to build partnerships and influence stakeholders.
• Excellent communication and ambassadorial skills.
• A genuine commitment to supporting Armed Forces families and carers.

Experience in the military, veterans, healthcare, public, charity or social care sectors would be beneficial but is not essential.

Why Join Us?

This is an opportunity to make a lasting difference to the lives of military families across the UK.

You will work with a committed Board, an experienced CEO and a passionate community of Members to help strengthen support for families affected by service-related injury, influence wider understanding of their needs and guide a growing charity through its next stage of development.

Swansea Carers Centre are seeking an experienced and inspirational Chair to lead our Board of Trustees and help shape the next phase of our development.

About Swansea Carers Centre

Swansea Carers Centre is a vibrant, welcoming Tier 2 charity supporting unpaid carers across the City & County of Swansea. Every year, over 1,800 carers access our services, and more than 10,500 carers have registered with us since our founding. We provide welfare benefits advice, counselling, respite opportunities, dementia support, young adult carer projects, volunteer‑led initiatives, training, social groups and more. The services are all designed to ensure carers feel valued, connected and empowered. We also look to identify hidden carers and make certain that people looking after others can find the support they need.

An unpaid carer is anyone who provides support to a family member, friend or neighbour due to a variety of reasons which could include illness, disability, mental health needs, addiction, or age‑related frailty. Many people do not recognise themselves as carers yet they take on vital responsibilities that can have a profound impact on their wellbeing, finances and daily life. Our vision is a society where carers are recognised, respected and supported as equal partners in care. Our mission is to make a positive difference to carers’ lives by working in partnership with carers, statutory bodies and voluntary organisations.

The Role

The Chair will lead a committed Board of Trustees, ensuring Swansea Carers Centre is well-governed, financially sustainable and forward‑looking.

You will work closely with our CEO and Senior Management Team to embed strong governance practices, support strategic decision‑making, and champion a culture of empowerment across the organisation. This is a pivotal leadership role at a time when carers’ needs are growing, and the charity is strengthening its strategic direction.

We are particularly seeking a Chair who can:

• Embed modern, effective governance approaches
• Support the Board to focus on strategic leadership rather than operational detail
• Empower staff and volunteers to deliver high‑quality, carer‑led services
• Build strong partnerships with local authorities, health bodies, funders and community organisations
• Represent Swansea Carers Centre with confidence and credibility

Monthly Board meetings are held in person in Swansea, and we welcome applications from candidates based elsewhere who are willing to travel to attend.

Key Responsibilities

• Lead the Board to ensure balanced, inclusive and focused discussion
• Promote high standards of governance and regulatory compliance
• Provide strategic leadership and support effective decision‑making
• Build a strong, supportive working relationship with the CEO
• Ensure trustees receive timely, relevant information
• Champion carers’ interests and represent the charity externally
• Support succession planning and Board development
• Attend approximately 12 Board meetings per year, plus occasional sub‑committees and events

Term: Three years, renewable

Who We’re Looking For

Essential Experience

• Experience chairing Boards, committees or senior governance meetings
• Strong understanding of charity governance and trusteeship
• Proven leadership and excellent communication skills
• Strategic thinker with sound judgement
• Ability to build consensus and foster positive relationships
• Commitment to improving the lives of unpaid carers
• Financial awareness and comfort with digital tools
• Integrity, emotional intelligence and a collaborative approach

Desirable

• Previous experience as a Chair or Vice Chair
• Experience in voluntary, community, health or social care sectors
• Knowledge of charity finance, fundraising or organisational development
• Experience working with diverse communities

Why Join Us?

This is an opportunity to make a meaningful, lasting impact on the lives of carers across Swansea. You’ll be joining a passionate team, a committed Board, and an organisation with a clear mission, strong values and a desire to evolve its governance and strategic leadership.

If you want to help shape a charity that empowers carers, strengthens communities and delivers high‑quality support, we would love to hear from you.

Would you like to help bring engineering stories to life and be the face of Foothold’s digital content? As a Volunteer Content Presenter, you’ll play a key role in delivering engaging video content that highlights our services, supports our fundraising efforts, and raises awareness of the challenges engineers face. Whether remotely or in-person, you’ll help humanise our work and make a lasting impact on the engineering community.

Chair of the Board of Trustees 

Mind in Salford 

Location: Salford / Hybrid 

Contract: Voluntary Trustee position 

Time commitment: Approximately 1- to 1.5-days per month 

Would you like to use your leadership and governance experience to help shape the future of a charity making a lasting difference to the mental health and wellbeing of people across Salford? 

Mind in Salford is seeking a new Chair of Trustees to lead its Board and support the charity as it builds on over 50 years of providing vital local mental health services. 

About Mind in Salford 

Mind in Salford is an independent, user-focused charity committed to ensuring local people experiencing mental health problems receive the support and respect they deserve. 

The charity provides a range of services including advocacy, welfare rights and debt advice, mindfulness, mental health training and specialist support for the LGBTQ+ community through its Rainbow Mind programme. 

With an experienced Senior Leadership Team and a Board that is going through a period of transition, this is an opportunity for a new Chair to strengthen Board effectiveness, support the development of new Trustees and help shape the charity’s next chapter. 

About the Role 

The Chair will provide strategic leadership to the Board, ensuring effective governance, sound decision-making and a clear focus on Mind in Salford’s charitable purpose. 

In this role, you will lead and develop an effective, inclusive and high-performing Board, Chair meetings, build a strong, constructive relationship with the Chief Executive and represent the Charity and help develop relationships with key partners and supporters. 

About You 

They are looking for someone with senior strategic leadership experience and a strong understanding of charity governance, who can lots of emotional intelligence and sound judgement to the role. 

You will bring: 

• Experience of working with a charity Board or in a senior non-executive role. 

• A strong understanding of the duties and responsibilities of charity Trustees. 

• The ability to chair meetings effectively, build consensus and manage challenging conversations. 

• Experience of providing strategic oversight of finance, risk and organisational performance. 

• Strong relationship-building and influencing skills. 

• A genuine commitment to equity, diversity and inclusion. 

Knowledge of health and social care, or a related sector, would be valuable. A connection to Salford and its communities is also important. 

Commitment 

The Board meets every two months, alongside a Finance sub-committee which meets four times a year. Trustees are expected to prepare for meetings, review papers in advance and contribute actively to Board discussions. As Chair you will be expected to meet regularly with the CEO and provide support outside of the formal meeting structure. 

This is a voluntary position, although reasonable out-of-pocket expenses will be reimbursed. The initial term is three years, with a maximum of three terms. 

How to Apply 

To apply, please click Apply Now below. You will need to include: 

• An up-to-date CV. 

• A covering statement of no more than two pages outlining how you meet the requirements of the role and the value you would bring as Chair. 

For an informal conversation about the role, please contact our recruitment partners, Atkinson HR Consulting. Contact information can be found on the Candidate Information Pack and website. 

Key Dates 

Closing date: Tuesday 29 September 2026 at 12 noon 

Interview date: Friday 16 October 2026 (in person) 

About the Role

This is an exciting opportunity to join a distinctive and values-driven organisation. We are seeking a new Treasurer to join the Board of Trustees and play a crucial role in supporting the organisation’s sustainable future. While prior knowledge of brain injury is not required, the Treasurer is expected to demonstrate an interest in  brain injury, as well as in the Headway community, and to share the organisation’s mission and values.

The Treasurer will lead on the financial strategy, work closely with the Director of Finance, ensuring that financial insight informs the Board’s strategic thinking. This will include thorough pre-review of financial reports ahead of each Board meeting, chairing Finance & Audit Committee meetings, and presenting financial reports to the Board and at the AGM.

The role holder, will support the Board in fulfilling its responsibilities for the charity’s ambitious strategy and governance. They will work collaboratively with fellow Trustees and provide guidance to the Director of Finance and Chief Executive on the strategic management of finances.

Other

Apply the Headway London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Wintercomfort is seeking to appoint new Trustees to join our Board. If you are keen to shape the strategic direction of the charity and support strong, effective governance, we would love to hear from you. We are particularly interested to recruit people with homelessness sector knowledge and experience. However, we warmly welcome applications from individuals with a wide range of professional backgrounds and lived experiences who can bring fresh perspectives and a commitment to our mission.

About Us

Wintercomfort is an advice and support hub for homeless and vulnerably housed people in Cambridge.  Open daily throughout the year, we provide services to aid every stage of recovery – from immediate basic welfare needs to long-term support to help people overcome challenges and fulfil their potential.  We offer housing and tenancy support, debt advice, support with training and employment, access to a range of mental and physical health services, a dedicated women’s programme, and work to promote social inclusion.

We are looking for people to join an experienced and passionate Board of Trustees who work collaboratively in providing strategic oversight and governance of Wintercomfort, to ensure its financial stability and that it achieves its mission.  No prior experience of the charity sector is required.  Induction and training is provided for all new Trustees.

Wintercomfort is committed to celebrating diversity, promoting equality, fostering equal opportunities and tackling discrimination in all it does.

This is a voluntary, unpaid, position for an initial term of 3 years. Reasonable travel expenses can be paid.

We are welcoming applications until 14th September 2026.

Interested?

We have attached the Candidate Pack to this advert with more information about the role duties and to help with your application. If you would like to apply for this position, please click the apply button and attach your CV and a short letter outlining why you would like to become a trustee of Wintercomfort and what skills you would bring to the board, it will be sent automatically to us.

Could you help shape the future of Katherine Low Settlement?

We're looking for a new Treasurer Trustee to join our Board.

This is a fantastic opportunity for someone with financial experience to use their skills to support one of Battersea's longest-established charities.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation. We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people every year.

About the Role

KLS is looking for a Treasurer Trustee to bring financial insight, sound judgement and strategic challenge to our Board. This is a rewarding opportunity to help a community-focused charity stay financially strong, well governed and able to make a lasting difference for people in Battersea and Wandsworth.

What You’ll Do

• Guide Board-level understanding of KLS’s finances, risks and long-term sustainability.

• Chair the Finance Committee and help turn financial information into clear, confident decisions.

• Provide Board level scrutiny of budgets, management accounts, reserves, cash flow, controls and annual accounts, including reviewing income and expenditure, monitoring restricted and unrestricted funds, and supporting year-end reporting.

• Provide constructive challenge on funding, strategy, financial planning and major commitments, including grant budgets, funder reporting, reserves planning and financial sustainability.

• Champion transparent, ethical financial stewardship that supports safe, effective services.

• Contribute to wider discussions on strategy, governance, safeguarding and organisational sustainability, in a more general trustee capacity.

Who We’re Looking For

• Financial confidence, curiosity and clarity, with the ability to read the numbers and ask thoughtful questions.

• Ability to help others engage with finance in a practical, accessible way.

• Experience in finance, accountancy, audit, risk, grant management, charity finance, trusteeship or the voluntary and community sector.

• Understanding of charity finance, including monitoring restricted funds, reviewing management accounts, supporting reserves policy, preparing for audit or independent examination, and helping trustees understand financial risks.

• A professional accountancy qualification is welcome but not essential if you have broader financial leadership or governance experience. 

• Previous trustee experience is desirable but not essential.

Equality, Diversity and Accessibility

We welcome applications from people from all backgrounds, especially those with lived experience, community connections or insight into the communities KLS serves. We are committed to an accessible recruitment process and will make reasonable adjustments where needed.

Appointment Requirements

Appointment is subject to eligibility to act as a charity trustee and, where applicable, as a company director, a satisfactory DBS check and any relevant identity verification requirements.

How to Apply

If you are interested in using your financial skills to support local impact, we would love to hear from you. Please send a CV and short supporting statement outlining your interest in KLS, your relevant financial or governance experience, and what you would bring to the Board to Sarah Gibb, KLS CEO.

Closing date: Wednesday 30th September 2026

Job Description

Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. 

Key Functions of the Trustee Board Include:

• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.

• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.

• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.

• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.

• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.

• Ensuring KSAAS robustly meets all safeguarding requirements.

• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.

Knowledge and Skills

The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.  

Commitment

The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:

• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)

• Attending the annual general meeting (AGM)

• Time to read and reflect on board papers & AGM Papers

• Attending an annual trustee away day and occasional training sessions

• Attending subcommittees when required

If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack. 

We look forward to hearing from you.

The KSAAS Trustee Board

Bring your voice and experience to a Board where it can shape real change. Join a national children’s health and wellbeing charity, challenge our thinking, influence our future and help us make stronger decisions for the children, young people and families at the heart of everything we do.

Compass exists for children, young people and families who need someone in their corner. For 40 years, we have delivered health and wellbeing services that give people access to the right support, at the right time and in ways that reflect their needs and communities.

We are looking for a voluntary Non Executive Director and Trustee to join our Board and help shape what comes next. This is an opportunity to use your knowledge, experience and perspective somewhere they can influence real decisions and help Compass remain ambitious, accountable and focused on the people our services exist for.

As a member of the Board, you will provide independent oversight, constructive challenge and fresh thinking. You will work alongside fellow Trustees and our senior leaders to help shape strategy, review organisational performance and ensure decisions are thoughtful, evidence informed and consistent with our charitable purpose and values.

Your role will reach across the organisation. You will contribute to discussions about service quality, safeguarding, workforce, finance, risk, performance and long term sustainability. You will ask the questions that help us think differently, test assumptions and understand the likely impact of our decisions. You will also share responsibility for ensuring Compass is well governed, uses its resources responsibly and meets its legal and regulatory duties as a charity.

This role is about more than attending Board meetings. You will have opportunities to deepen your understanding of Compass, connect with the people who deliver our services and see how Board decisions translate into practice. You will act as an ambassador for our work and help us build trust with the communities, partners and organisations around us. You will also contribute to at least one Board advisory group, bringing closer attention to an area where your knowledge, experience or curiosity can add value.

We want our Board to benefit from a range of voices and experiences. We welcome applications from people of all cultures, ethnicities, backgrounds and walks of life, including those underrepresented at Board level. This is not about asking anyone to speak for an entire community. It is about building a stronger, more representative Board that makes better decisions, challenges established thinking and understands the people it serves.

Previous experience as a Trustee or Non Executive Director would be valuable, but it is not essential. We are interested in what you can bring, whether that comes from your professional career, your community, your lived experience or a combination of these. You will need the confidence to contribute your views, the openness to listen to others and the integrity to put the interests of Compass and the people we support first.

You will be joining a Board where your contribution will be heard and valued. If you are curious about how your experience could help shape a national children’s health and wellbeing charity, we would encourage you to take a closer look.

This is a voluntary appointment. Expenses directly connected with carrying out the role, such as travel, will be reimbursed.

Are you passionate about community engagement, advocacy, and building meaningful partnerships? Join Hidayah as a National Outreach Officer Trustee in this voluntary role and help strengthen support networks for LGBTQ+ Muslims across the UK.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities.

What is the purpose of the role?

The National Outreach Officer Trustee leads on developing and maintaining relationships with external stakeholders, community organisations, and outreach partners. The role supports Hidayah’s national growth and helps ensure LGBTQ+ Muslims can access inclusive support, representation, and community connections.

PERSON SPECIFICATION

Person Specification

Essential Knowledge & Experience

• Understanding of community outreach, partnership working, or stakeholder engagement. 

• Knowledge of equality, diversity, inclusion, and safeguarding principles. 

• Experience working in voluntary, community, or LGBTQ+ spaces (desirable). 

• Ability to work at both strategic and operational levels.

Essential Skills & Attributes

• Strong communication and relationship-building skills. 

• Confidence networking with diverse communities and organisations. 

• Good organisational and planning abilities. 

• Ability to work independently and collaboratively. 

• Professional, approachable, and proactive attitude. 

• Good IT and administrative skills. 

What do we expect from a National Outreach Officer?

Core Responsibilities

• Act as a key point of contact between Hidayah and external organisations, community groups, and stakeholders. 

• Build and maintain relationships with LGBTQ+ organisations, faith groups, educational institutions, and community networks. 

• Promote Hidayah’s events, campaigns, and services across relevant communities and platforms. 

• Lead outreach initiatives to engage underrepresented LGBTQ+ Muslim communities, including trans and intersex individuals. 

• Develop, coordinate, and support a national network of outreach volunteers and representatives. 

• Work collaboratively with external organisations to provide signposting and access to wellbeing, legal, financial, and community support services. 

• Represent Hidayah at events, workshops, panels, and educational opportunities where appropriate. 

• Encourage inclusive dialogue, partnership working, and stronger engagement across LGBTQ+ and faith communities. 

• Support the growth, visibility, and positive representation of Hidayah nationally.

What benefits do I get from this role?

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities. 

• Leadership and charity governance experience. 

• Professional development in outreach, partnerships, and community engagement. 

• Opportunity to expand your professional and community networks. 

• Experience working with a passionate and supportive volunteer team.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Migrant Hub Coordinator and liaise with all staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision 

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. 

**If you need additional support to apply or volunteer or need adjustments to the recruitment process please contact us, we are happy to help.**

What commitment do you need to make? 

We ask Hub Volunteers to commit to volunteering on a Tuesday, 10am  - 2pm. Other volunteers we look for 4+ hours commitment each week (during office hours), for at least six months. 

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.

About Carers Support

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.

Our vision is that all carers are recognised, valued and supported. We work closely with the NHS, local authorities and voluntary organisations, and hold the Trusted Charity quality mark

Main duties would include:

As Chair of Trustees, you will:

• Lead the Board and help set the charity’s strategic direction

• Support and work closely with the Chief Executive

• Make sure the Board fulfils its legal and governance duties

• Encourage a positive, open and inclusive Board culture

• Ensure meetings are well-run and support good discussion and decision-making

• Help the charity respond to the needs and views of unpaid carers

• Ensure risks, finances and performance are monitored effectively

You do not need previous chairing experience. We are looking for someone with solid board or committee experience who can guide a group and support strong governance.

What we’re looking for

We welcome applicants from all backgrounds and lived experiences. We are looking for someone who can bring:

• Board, governance or senior decision-making experience

• Calm, confident leadership and good people skills

• The ability to facilitate effective meetings or a willingness to learn

• Sound judgement and the confidence to ask questions

• A commitment to improving the lives of unpaid carers

• Time to prepare for and attend meetings

Time commitment

• 4 board meetings per year (2 hours each)

• Regular meetings with the Chief Executive

• Occasional committee meetings, events or development sessions

• Additional committee meetings, events or development sessions, as required

What you’ll gain

• A meaningful leadership opportunity with social impact

• Strategic experience in a respected local charity

• Supportive induction, training and ongoing guidance

• A warm and collaborative Board environment

 There’s lots more we could tell you, but why not apply and come and see for yourself.  If you’d like any further information, please email our recruitment team with your details and we’ll arrange for someone to call you back.

Please visit our website for all the information you need and details of how to apply.  All expressions of interest and CV’s should be returned to our recruitment inbox.

Closing date for applications is 30th September 2026 (however this vacancy may close early if we find a suitable candidate).

We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities.  We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Registered Charity No:  1063226