Youth engagement volunteer roles

Yes Futures is the UK’s leader in youth coaching. After 12 years of impact and supporting over 3,500 young people across 70+ schools—we are embarking on a defining new strategy in 2026 to expand our national footprint. We are seeking three high-impact Trustees to join our Board and help drive this growth.

Why join us?

This isn't just a "compliance" role. We operate a Portfolio Model, meaning you will lead on a specific strategic area and work directly with our CEO to scale our impact.

• Drive Strategy: Help develop our next strategy cycle in 2026.

• Real-World Impact: Empower young people to build the resilience and confidence they need to thrive.

• High-Level Collaboration: Join a focused, agile Board that values constructive challenge and senior expertise.

Who we need

We are looking for accomplished professionals with senior leadership experience who can open doors and broaden our reach. We have specific gaps for expertise in:

• Strategic Fundraising & Income Generation

• Marketing & Communications

• Technology, AI & Digital Strategy

• Sales & Business Development

• Education Sector Knowledge, Network and Experience

We also know that governance is best when informed by lived experience. We strongly encourage applications from those whose personal journeys resonate with the challenges our young people face.

The Commitment

• Time: Approx. 10–12 days per year.

• Meetings: 5 meetings per year (3 in-person, 2 virtual) plus one annual strategy day.

• Term: Initial 3-year term.

• Expenses: Unremunerated, but necessary travel and subsistence costs are reimbursed.

Closing Date: 31st January 2026.

Positive Futures is seeking a Trustee with professional experience in children’s social care to join our Board. This is a unique opportunity for an experienced practitioner or leader to bring expertise in safeguarding, residential care, and Ofsted-regulated services to the strategic oversight of our organisation. The successful candidate will provide critical insight into care planning, permanence, and supporting excellence in residential settings, ensuring that Positive Homes continues to deliver safe, high-quality services as it grows and responds to national legislative changes.

We seek a professional with experience in:

• Children’s social work
• Safeguarding
• Ofsted-regulated services
• Care planning and permanence
• Supporting residential care excellence

​This trustee will provide critical insight and oversight as Positive Homes grows and adapts to national legislative changes.

If you are committed to improving outcomes for children and young people, and want to contribute your expertise to shaping the governance and strategic direction of a growing, values-led organisation, we would be delighted to hear from you. 

How To Apply

To apply, please submit:

• Your CV
• A short covering letter (max 2 pages) outlining:

           – Why you want to join Positive Futures

           – Which role you are applying for

           – How your experience aligns with our mission and needs

Closing date: 1st March 2026

Primary Location:          Walton Firs Activity Centre, Convent Lane, Cobham, Surrey KYT11 1HB
Secondary Location:     Dixcart House, Addlestone Road, Bourne Business Park, Addlestone, Surrey KT15 2LE
Remuneration:                Voluntary (reasonable expenses will be reimbursed)
Time Commitment:       Between 15 and 40 hours annually, depending on personal capacity. Role commitments include five board meetings per year including the annual general meeting, and periodic sub-committees and public events.

1. Organisational Information:

1.1 The Walton Firs Foundation is a Surrey-based registered charity (Charity registration number: 1113830), and a company limited by guarantee without share capital (Companies House registration number: 05695208). The Foundation’s charitable mission is to support young people’s personal development and social inclusion, through enabling their engagement in outdoor education, vocational training, and volunteering programmes. Since its establishment in 2006, the Foundation has enabled over 250,000 young people from across the south-east of England to learn, develop and enjoy in nature, including many whose backgrounds and circumstances have previously restricted their access to the natural environment. The Foundation is a recipient of The Queen’s Award for Voluntary Service, in recognition of its developmental impact on the lives of young people. In 2024/25, the Foundation recorded a total income of £852,977, and a net trading surplus of £81,286.

1.2 The Foundation owns and manages Walton Firs Activity Centre, a fifty-acre facility that provides forty land-based outdoor education activities and residential capacity to accommodate up to 1,100 young people. The activity centre is commissioned by a wide range of children’s and youth service providers and by primary, secondary and SEND schools to deliver high quality curriculum enhancement programmes and outdoor learning activities. In addition, the activity centre directly-delivers a range of services for local young people, including holiday and afterschool activity projects, work experience programmes, and The Duke of Edinburgh’s Award. In 2024/25, Walton Firs Activity Centre delivered 479 service commissions and engaged 32,000 young people in outdoor learning activities and programmes.

1.3 Currently, the Foundation has six trustees / directors, who work with the company secretary under the leadership of the chairman of the board, to provide oversight and scrutiny of, and support and guidance to, the chief executive officer and the activity centre management team. A group of twenty-five charity patrons provide overview over the trustees / directors.

1.4 For more information about the Walton Firs Foundation and Walton Firs Activity Centre, please visit our website

2. Role Purpose:

2.1 The Trustees / Directors of the Walton Firs Foundation serve simultaneously as a charity trustees and as company directors, and manage statutory duties under the Companies Act 2006. They are responsible for the strategic direction, operational governance, and financial status of the organisation, and work closely with the chief executive officer to ensure the Foundation delivers its charitable objects and activities for the public benefit, in compliance with the Charity Commission’s regulations and company law. The role’s key accountabilities include ensurance of the Foundation’s capacity to manage high-quality outdoor education experiences and facilities for young people, whilst complying with all relevant legislative and regulatory requirements.

3. Key Responsibilities:

Governance and Compliance:

3.1 The Trustees / Directors:

3.1.1 Ensure the organisation complies with its governing document, charity law, company law, and other relevant legislation / regulations including health and safety, safeguarding, data protection, and employment law.

3.1.2 Ensure the organisation is managed ethically and with integrity, and avoid conflicts of interest or misuse of charity / company assets.

3.1.3 Ensure that organisational policies, procedures, and practices comply with legal requirements and sector best practice.

3.1.4 Ensure the safeguarding and promotion of the wellbeing and safety of children and young people.

Strategic Leadership:

3.2 The Trustees / Directors:

3.2.1 Contribute to setting the organisation’s strategic direction, vision, mission, and values.

3.2.2 Monitor the organisation’s performance against agreed objectives and outcomes.

3.2.3 Ensure the organisation’s activities align with its charitable objects and activities, and provide measurable public benefit.

Financial Stewardship:

3.3 The Trustees / Directors:

3.3.1 Ensure effective and efficient management of the organisation’s resources, including safeguarding assets and ensuring funds are used exclusively to pursue the charity’s objects and activities.

3.3.2 Approve annual budgets, business plans, and financial statements.

3.3.3 Oversee risk management, ensuring appropriate internal controls, reserves, and sustainability planning.

Board and Organisational Development:

3.4 The Trustees / Directors:

3.4.1 Actively participate in board meetings and relevant committees.

3.4.2 Contribute expertise, constructive challenge, and support to the chief executive officer.

3.4.3 Support fundraising and income generation, ensuring compliance with the Fundraising Regulator’s Code of Practice.

3.4.4 Promote the organisation’s work to stakeholders, partners, and the wider community.

4. Statutory Duties as a Charity Trustee:

4.1 In accordance with the Charity Commission regulations, the Trustees of the Walton Firs Foundation:

4.1.1 Act in the charity’s best interests – prioritise the needs of the charity beneficiaries above personal or external interests.

4.1.2 Manage the charity’s resources responsibly – ensure effective use of charity funds, assets, and staff and volunteers.

4.1.3 Act with reasonable care and skill – use personal and professional competencies and experience to inform charity decision-making.

4.1.4 Ensure accountability – be answerable to beneficiaries, patrons, the Charity Commission, funders, and the wider public.

5. Statutory Duties as a Company Director:

5.1 In accordance with the Companies Act 2006, the Directors of the Walton Firs Foundation:

5.1.1 Promote the success of the company for the benefit of its customers.

5.1.2 Exercise independent judgment and make organisational decisions objectively.

5.1.3 Exercise reasonable care, skill and diligence based on personal and professional expertise and the standards expected of a company director.

5.1.4 Avoid conflicts of interest and declare any that arise.

5.1.5 Refuse benefits from third parties that could compromise their independence.

5.1.6 Ensure accurate records and filings are maintained with Companies House.

6. Person Specification:

6.1 Essential Criteria:

6.1.1 Commitment to the charity’s objects and activities: the provision of developmental outdoor education opportunities for the benefit of young people.

6.1.2 Knowledge and understanding of the legal duties, responsibilities, and liabilities of charity trustees and company directors.

6.1.3 Capacity to think strategically and contribute to organisational policy and procedural development.

6.1.4 Effective communication, interpersonal and advocacy skills.

6.1.5 Integrity, objectivity, and willingness to assert personal views and opinions.

6.1.6 Availability to attend meetings and engage fully in governance activities.

6.2 Desirable Criteria:

6.2.1 Experience of the delivery and management of education, youth work, outdoor learning, or related sectors.

6.2.2 Financial, legal, or governance expertise.

6.2.3 Fundraising, marketing, or business development experience.

6.2.4 Human resources, accountancy, project management experience.

6.2.5 Educational curriculum design and delivery, capital project management experience.

6.2.6 Health and safety and quality control and assurance procedures experience

6.2.7 Volunteer engagement and development experience

6.2.8 Lived experience or understanding of the needs and aspirations of young people.

7. Additional Information:

7.1 Trustees / Directors are appointed for a term of four years, renewable subject to board approval.

7.2 The Trustee / Director role is unpaid, but reasonable out-of-pocket expenses will be reimbursed where requested.

7.3 Training and induction will be provided for Trustees / Directors, and ongoing development opportunities supported as required.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Bright Futures UK is looking for passionate and engaging tutors to provide educational support to primary aged pupils in Maths and English and a fun, safe learning environment for young people living with long-term illnesses.

"My student's confidence has come miles forward and my favourite part of the week is working with her on her maths and English!" - Primary Volunteer Tutor

What will you be doing? 

• Run tutoring sessions online to support a young person. 

• Offer subject area knowledge and expertise related to KS1 and KS2 Maths and English. 

• Help to combat social isolation through fun and engaging tutoring sessions. 

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of Primary Maths and English Curriculum. 

• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

• Reliability: Consistent availability for the agreed-upon time commitment.

• Experience working with SEN learners is an advantage

• Adherence to safeguarding policies and report concerns to the BFUK Team

• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• Enhanced DBS will be provided

• Safeguarding Level One Training

• Skill Development opportunities

• Direct experience working with children and young people

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

About Children With Voices

Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.

Role: Community Outreach Officer

Location: London community sites
Hours: 6–10 hours per week
Contract: Volunteer or PT
Reports to: Head of Community & Food Hubs

Role Overview

You will help build strong relationships with families, schools, and partners, supporting local engagement and connecting people to our programmes and services.

Key Responsibilities

• Engage with families and promote CWV services

• Build relationships with community partners

• Support community events and outreach days

• Gather feedback from families and stakeholders

• Help run community sessions and food hub activities

Person Specification

Essential:

• Excellent communication and interpersonal skills

• Friendly, confident, and community-focused

• Reliable and self-motivated

Desirable:

• Experience in outreach, community work or family support

Benefits

• Community engagement training

• Valuable experience in the charity sector

• Flexible working and positive team culture

• Opportunity to shape local impact

Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.

Role Purpose

We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.

Key Responsibilities

· Accompany the lead Schools Worker to sessions in primary and secondary schools.

· Assist with setting up and packing away resources and equipment.

· Helping facilitate and monitoring small group sessions

· Observe and note student engagement to help evaluate sessions.

Skills / Abilities / Experience / Qualities

· Strong communication skills, especially with young people.

· Willingness to work with young people from diverse backgrounds and gender identities.

· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.

· Calm, approachable manner that helps young people feel at ease.

· Openness to learning and developing new skills.

· Ability to build respectful, professional relationships with young people, staff, and colleagues.

· Good rapport with people of all ages and abilities.

· Commitment to confidentiality.

· Reliable timekeeping and punctuality for all sessions.

Training / Support

· A full induction to the service will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available

· Ongoing supervision and support from your line manager

· Travel expenses reimbursed (if applicable).

· Access to events, networking, and training and development opportunities.

Additional Information

· You will be required to undergo an enhanced DBS check

· We will require 2 x references

· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)

As we approach our 30th anniversary in 2028, we are looking for committed new trustees with energy, passion and time who will continue to drive us forward.

Musical talent is everywhere but opportunity isn't: family finances and other obstacles too often get in the way. Young Sounds is here to change this.

For nearly 30 years we've supported talented young people from low-income families, helping them to overcome financial and social barriers. Whether they're making or creating music our programmes help young musicians from across the UK to fulfil their musical potential.

Trustees are expected to engage with and support all aspects of the charity, helping to foster stakeholder relationships, representing the organisation regionally and nationally and ensuring compliance and safeguarding. 

Principal responsibilities are:

• Strategy - contributing actively to the formation of strategy, the Young Sounds business plan, and evaluating the performance of the organisation against the plan.
• Oversight - ensuring that the charity is well run, efficient and compliant with the charity's Articles of Association, its policies, including safeguarding and EDI, governance codes of practice, legal responsibilities and upholding the organisation's reputation and values.
• Advocacy - advocating for the charity at all times, supporting fundraising efforts and promoting the work of the charity in the trustee's daily life.

Requirements:

Previous trustee experience is not necessary, and we welcome trustees who can bring a diversity of life experiences, cultural knowledge and expertise.

As a national charity we are keen to attract trustees from all parts of the UK, and particularly those who are based outside London and the South East.

For this round, we particularly welcome expertise in the following areas:

• EDI and CSR programmes in the creative industries
• Youth culture and content creation
• Music Hub and/or National Curriculum expertise
• Fundraising
• Contemporary music performance and production

Above all we are looking for trustees who are passionate about, and willing to advocate strongly for, giving all young people the opportunity to have a musical life, particularly those facing the most barriers. We also expect trustees to have an overarching commitment to equity, diversity and inclusion.

Please see the Role Information Pack for full details including how to apply.

Volunteer Role: Training Designer / Trainer (Learning & Development)

Location: Remote (UK‑based)

Time Commitment: Flexible

The Heart of Our Development

Do you believe in the power of great training to transform confidence, skills, and futures? As the Ranger Cadets expand across England, we are building a world‑class Learning & Development function to support both our adult volunteers and our cadets (young people).

We are seeking passionate Training Designers and Trainers who can help us create engaging, practical, and inspiring learning experiences — all delivered remotely.

Whether you are an experienced L&D professional or a natural educator with a flair for designing learning journeys, this role is central to our mission of preparing every young person to be truly “Prepared for Life.”

Your Strategic Impact

As part of our Learning & Development Team, you will shape the training that underpins our entire organisation. You will help ensure our volunteers feel confident and supported, and that our cadets receive high‑quality, age‑appropriate learning experiences.

You may choose to focus on adult volunteer training, cadet programme development, or both.

You will lead on:

Training Design

• Creating engaging, accessible training modules for adult volunteers (e.g., safeguarding, leadership, youth engagement, first‑night readiness).

• Designing fun, structured, and developmental sessions for cadets aged 8–17 (e.g., life skills, teamwork, resilience, outdoor skills).

• Developing lesson plans, facilitator guides, e‑learning content, or activity packs.

Training Delivery (Optional)

• Delivering virtual workshops or induction sessions for new volunteers.

• Supporting cadet units with remote masterclasses or specialist sessions.

Curriculum Development

• Helping shape a national training framework that supports consistent standards across all Ranger Cadet units.

• Working with the Chief Ranger and Programme Leads to identify training needs and create solutions.

Quality & Evaluation

• Reviewing existing training materials and improving clarity, engagement, and accessibility.

• Gathering feedback to ensure our training remains relevant, modern, and impactful.

What We Are Looking For

Creative Learning Designers

You enjoy turning ideas into structured, engaging learning experiences.

Clear Communicators

You can explain concepts simply and confidently, whether in writing or during live sessions.

Organised & Reliable

You can manage your own workload and deliver training materials to a high standard.

Passionate About Development

You care deeply about helping volunteers and young people grow, thrive, and discover their potential.

Experience (Any of the Following):

• Learning & Development

• Teaching or youth work

• Curriculum design

• Training delivery

• Instructional design

• Or simply a passion for helping others learn

Why Join the Learning & Development Team?

Shape the Future of Our Organisation

Your work will directly influence the skills, confidence, and safety of every volunteer and cadet.

Build Your Professional Portfolio

Gain experience in curriculum design, e‑learning, facilitation, and youth development within a national charity.

Flexible & Remote

Perfect for those who want to make a meaningful contribution from home, on a schedule that suits them.

Create Lasting Impact

The training you design will empower volunteers and inspire young people for years to come.

Help Us Build a World‑Class Training Programme

Behind every confident volunteer and every thriving cadet is exceptional training. Help us design it.

RANGER CADETS

#PreparedForLife

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Location: Remote (with occasional in-person meetings)
Time commitment: Approx. 6–10 hours per month
Term: 2 years (renewable)
Deadline to apply: Friday 6 February 2026

About MS Together

MS Together is a charity focused on supporting young adults (18–35) living with multiple sclerosis. We provide peer support, accessible information, and inclusive events to help young people feel less alone and more empowered to live well with MS. We're a small, dynamic charity rooted in lived experience. Our work is shaped by the voices of our community, and we’re passionate about creating spaces that are welcoming, empowering, and genuinely life-enhancing.

Why join us as a Trustee?

As a trustee, you’ll play a key role in helping shape our strategy, support our growth, and ensure we’re delivering our mission effectively and sustainably. You’ll bring your experience, insights, and passion to a supportive board and have a real impact on the lives of young people with MS.

We’re particularly keen to hear from people who have experience in one or more of the following areas:

• Fundraising or income generation
• Marketing, communications and digital engagement
• Finance and accounting
• Legal and governance
• Data protection and data management
• EDI in service design / delivery
• Lived experience of MS or a strong understanding of long-term health conditions and the challenges faced by young people

However, you don’t need to have previous board experience – we welcome first-time trustees and offer support and training to help you thrive in the role

Your key responsibilities as a trustee:

• Attend and contribute to quarterly board meetings (held remotely)
• Provide strategic guidance and oversight of our activities and finances
• Support the CEO and staff team where relevant, using your skills and experience
• Act as an ambassador for MS Together and promote our work
• Ensure the charity complies with its governing document, charity law, and best practice
• Help safeguard the long-term sustainability and integrity of the charity

We are committed to building an inclusive board and welcome applications from people of all backgrounds, with a particular interest in hearing from underrepresented voices.

How to apply

Please complete our expression of interest form.

We’re looking for friendly, reliable people who’d like to spend a few hours helping out in the local community by supporting our community activities, outreach and events.

As a Community Engagement Volunteer, you’ll help plan and deliver a range of activities that bring people together, from community sessions and wellbeing projects to local events and awareness campaigns. You’ll play an active role in creating welcoming, inclusive spaces where participants can connect, take part and access support.

This is a flexible, hands-on opportunity for anyone who enjoys meeting new people and wants to help strengthen local relationships and wellbeing.

What You’ll Be Doing

• Supporting the setup and delivery of community sessions, events and outreach activities
• Welcoming participants, providing friendly assistance and helping create an inclusive environment
• Sharing information about our programmes, activities, campaigns and opportunities
• Helping us reach more people through local outreach and awareness work
• Assisting with health, wellbeing or awareness events that promote active participation
• Collecting feedback and basic evaluation information to support programme improvement

Skills and Qualities We’re Looking For

• Friendly, approachable and reliable attitude
• Good communication and teamwork skills
• Confidence engaging with people from different backgrounds
• Patience, empathy and respect for others’ experiences
• Enthusiasm for community, inclusion or wellbeing work

What You’ll Gain

• A chance to meet new people and get involved in your community
• Experience supporting local projects and outreach activities
• Opportunities to build confidence and develop new skills
• The satisfaction of making a genuine difference to others

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Role description

The Board of Trustees (“the Board”) is the ultimate governing body of the charity. Working together as members of the Board, Trustees have control of NYO’s property and funds and are responsible for the determination of major strategic, financial and artistic policies; approval of the annual business plan and budget; appointment of the Chief Executive; approval of trustee appointments; and the framework of risk and internal control.

Key responsibilities

Governance & compliance

• Ensure NYO pursues its charitable purposes for public benefit and complies with its governing documents, charity law, company law, and relevant regulations. 
• Manage resources responsibly: protect assets, approve budgets and annual accounts, and oversee financial controls and reserves. 

• Ensure accountability and transparency, including fair, clear reporting in the Trustees’ Annual Report and financial statements. 
• Uphold the Charity Governance Code’s recommended practices for an effective board team and culture. 

Strategy, performance & risk

• Contribute to NYO’s strategy and monitor delivery against objectives; scrutinise performance information and challenge constructively. 
• Identify and manage principal risks; satisfy yourself that systems exist to mitigate them. 

Conduct & conflicts

• Adhere to board ways of working and the Trustee Code of Conduct. Participate in annual board evaluations and training.
• Handle information in accordance with NYO’s data protection and confidentiality policies.
• Declare and manage conflicts of interest and related‑party matters, completing annual declarations and updating the register as needed.

Safeguarding, EDI and culture

• Promote a safeguarding culture; complete annual training; and monitor safeguarding information at board level.
• Champion equality, diversity and inclusion, including accessible meetings and recruitment practices consistent with the Charity Governance Code. 
  
  

Engagement & fundraising

• Play an active role in developing NYO’s networks. Build and maintain relationships with key stakeholders, including donors, sponsors, and partners.
• Support fundraising initiatives and help open doors through your networks.

Additional specialist responsibilities

In addition to the responsibilities that apply to all trustees, this specialist trustee will be expected to:

• Provide insight on the realities young people face today, including barriers to participation and progression, and what helps teenagers thrive in arts and education settings.
• Engage with and help NYO develop its approach to youth voice, across a portfolio including opportunities for agency, ambassadorship, meaningful input into decisions, and building confidence through leadership opportunities.
• Support board-level safeguarding oversight, with particular awareness of safeguarding responsibilities within large-scale youth projects and residential environments.
• Contribute to strategic thinking about inclusion, participation and progression, recognising that when a teenager finds something they love they need opportunities to progress and to explore whether it could be part of their future.

Person Specification

All trustees are expected to demonstrate the following:

• Commitment to NYO’s mission and values, including youth voice.
• Strategic vision and the ability to scrutinise performance information and financial reports.
• Willingness to constructively challenge and devote the necessary time and effort.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Readiness to maintain confidentiality and manage conflicts.
• Good, independent judgement and a willingness to speak your mind.
• Inclusive behaviours and a commitment to Equity, Diversity and Inclusion.
• Ability to work effectively as a member of a team.
• Commitment to the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Time commitment

• Attend quarterly Board meetings and ad hoc/standing committee meetings as required
• Attend a board away day every 1-2 years
• Visit at least one NYO residency or project a year and attend key donor events (3-4 evenings per year)
• Participate in induction sessions and attend annual safeguarding training.

Quarterly board meetings usually take place on weekday afternoons (forthcoming: 14 May, 8 July, 22 October 2026 at 3.00 – 5.30pm)

Term of office

• Four‑year term, renewable once on invitation from the Chair.

Remuneration & expenses

• The role is unpaid; reasonable expenses (e.g., travel) are reimbursed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.

Main Tasks/ Responsibilities/ Activities

To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.

Key Responsibilities:

· Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.

· Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).

· Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.

· Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.

· Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.

· Represent the Family Centre in a positive and professional way at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and confident in talking to new people.

· Good communication skills.

· Reliable and able to work independently as well as part of a team.

· Enthusiasm for supporting children, families, and the local community.

· Respectful of diversity and inclusive of all families.

· Knowledge of the local area and networks

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines