Volunteer manager jobs

We have an exciting opportunity for a Community & Corporate Partnerships Specialist to join our passionate and ambitious team. This brand new role will play a key part in growing support for Justice & Care's work by building meaningful partnerships and delivering engaging fundraising initiatives that inspire people to take action against exploitation.

About Justice & Care

Justice & Care is an award-winning anti-slavery charity working with governments and police forces across two strategic locations the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice.

The role

Working closely with the Corporate Partnerships Lead, you will play a key role in:

• Supporting the delivery and growth of corporate partnerships and community fundraising campaigns
• Coordinating supporter engagement activity, events, and stewardship journeys
• Helping to develop and manage relationships with corporate partners, fundraisers, volunteers, and pro bono supporters
• Supporting pipeline development across UK and international markets, including the US
• Coordinating volunteering and workplace giving activity across the organisation
• Supporting the delivery of events, insight sessions, and training programmes
• Maintaining accurate records and supporting reporting on impact and engagement

This is a fantastic opportunity for someone who enjoys building relationships, delivering varied projects, and working proactively across multiple income streams in a fast-paced, mission-driven environment. You will contribute to agreed income and engagement priorities, helping ensure our partnerships and fundraising activity deliver maximum impact for survivors of modern slavery.

What we offer

At Justice & Care, we work collaboratively and commit to excellence in all we do. We encourage a growth mindset, supporting each other through challenges, celebrating successes, and learning from setbacks. This is a place where your voice matters, your ideas are welcomed, and you can bring your full self to work, confident you’ll be met with respect, trust, and a shared commitment to making a meaningful difference.

We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.

We also offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development. Read our Total Reward offer document to view the full list of benefits.

Ready to make a real difference?

Click Apply to find out more.

Location: Office based in Central Southampton to work alongside our team. There may be the possibility of some hybrid working on completion of probation period.

Home and Well Project

Home and Well is a partnership service supporting residents across Hampshire and the Isle of Wight to return home safely after a hospital stay and maintain their wellbeing. Through a holistic, wrap-around approach, the project provides energy and water advice, income maximisation, Priority Service Register (PSR) referrals, and signposting to additional support services. Home and Well Direct enables referrals from a wide range of organisations, ensuring vulnerable clients receive timely, coordinated support to sustain independence at home.

The Role

To provide effective coordination and administrative support to the Home & Well project, ensuring smooth day-to-day delivery, strong communication with staff, and accurate monitoring and reporting of performance data.

Key Responsibilities

•  Administration of and coordination of our important Home and Well Project.
• Communication across teams and organising and chairing meetings
• Production of detailed data reporting
• Supporting ongoing project improvements
• Supporting the Project Manager
• Building strong relationships with staff and stakeholders

About you

You will ideally bring experience of administering and coordinating projects, as well as supporting strong relationships with staff at all levels, and building strong relationships with stakeholders. You will share our passion for community wellbeing and social justice. You’ll be organised and have a strong attention to detail. You will enjoy collating data and looking for solutions.

This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.

Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.

We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am, Wednesday 24th June 2026.

Thank you for your interest in Citizens Advice Southampton.

Your Mission 

You’ll deliver a growing portfolio of owned, third-party and DIY Challenge Events, while also supporting wider fundraising events across CALM. 

• You’ll join an ambitious team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has seen a massive increase in fundraiser numbers this year. We’re hiring to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

Responsibilities

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide end-to-end operational support for fundraising events, including liaising with venues, partners and suppliers, obtaining quotes, coordinating travel and logistics, working with production teams, preparing materials, producing risk assessments, and creation of event documentation such as briefs, schedules and post-event evaluations

• Represent CALM at Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, contributing ideas, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our event marketing strategy 

• Deliver stewardship calls to Event Fundraisers - welcoming them to the team after sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work confidently across key income platforms to ensure accurate setup, coding and reporting of fundraising pages, campaigns and donations, including JustGiving and Enthuse.

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Your profile 

Competencies

Essential

• A strong understanding of challenge event fundraising and event delivery

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: Sally Rowley, Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30,000 - £33,000

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 28th June. 
 

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies. 

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends

Challenge Events Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week, Monday – Friday.
Location: SIA House, Milton Keynes. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

The core purpose of the challenge events coordinator role is to plan and deliver a portfolio of established challenge events to generate income, engage our supporters and raise awareness of SIA’s wider work. Working closely with the philanthropy and events manager, this role will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into the 2030 strategy.

SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects companies and individuals with our work providing a platform to engage the public with our cause. The plays a key part in developing innovative, cost-effective, fundraising opportunities that will appeal to supporters, ensuring they are financially, actively, and emotionally engaged with SIA.

SIA delivers an array of challenge events including the London Marathon, accessible adventure challenge, overseas bike ride and superhero triathlon alongside support for individuals who choose to support SIA through their own sponsored challenge. We continually review and update our portfolio of events to ensure we offer a range of appealing, inclusive and innovative events. The challenge events coordinator will play a vital part in developing and shaping our future events with the guidance of the philanthropy and events manager.

As challenge events coordinator, you will work with individual and corporate supporters as an ambassador for the cause securing support for the events you deliver. Relationship management is a key part of the role specifically,

• Providing excellent stewardship to supporters taking part in their own sponsored fundraising activities in support of SIA.
• Promoting SIA’s work and challenge event opportunities amongst professional networks and organisations. This will include delivering pitches and presentations as well as attending events where appropriate.
• Working collaboratively with the services team and fundraising colleagues to build relationships with supporters and promote fundraising activities across the charity.
• Highlighting new opportunities to engage and raise income from corporate partners, business members and event fundraisers.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Closing date: 15 June 2026, 9am
Interview date: Tuesday 23 June 2026 at SIA House, Milton Keynes

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

People & Governance Coordinator

The People & Governance Coordinator is a varied and rewarding role at the heart of The Pankhurst Trust (incorporating Manchester Women's Aid), offering the opportunity to develop a career in HR while supporting people, culture and governance across the organisation.

About Us

The Pankhurst Trust (Incorporating Manchester Women's Aid) is a Manchester-based charity supporting women, children and communities affected by domestic abuse.

Our mission is to help people live lives free from abuse through services that support safety, recovery, independence and empowerment. Based at the Pankhurst Centre, the birthplace of the suffragette movement, we are proud to continue a legacy of women's activism, equality and social change.

About the Role

As part of our Central Services team, you'll help create a positive employee experience across the organisation. From recruitment and onboarding to learning, wellbeing and employee relations, you'll support the people practices that enable our staff and volunteers to deliver life-changing services.

You'll also play an important role in supporting the governance of the charity, acting as a key point of contact for Trustees and Board sub-committees and helping to ensure effective decision-making and accountability.

This is an excellent opportunity for someone looking to build a long-term career in HR, People Management or Organisational Development. You'll gain experience across the full employee lifecycle, contribute to strategic projects and develop an understanding of charity governance within a supportive and values-led organisation.

As part of the role, you'll be supported to complete a Level 5 People Professional Apprenticeship, leading to a recognised CIPD qualification.

What You'll Be Doing

• Coordinating recruitment, onboarding and employee lifecycle processes

• Supporting managers and colleagues with day-to-day people queries

• Maintaining accurate, confidential and audit-ready records

• Reviewing and improving HR and people processes

• Producing reports and insights from people data

• Coordinating Board and sub-committee meetings, papers, minutes and action logs

• Supporting governance processes and Trustee administration

• Working with colleagues across Volunteering, Training and Central Services on organisational projects

• Supervising and supporting Business Support Officers

• Contributing to a positive, inclusive and values-led culture

About You

You'll enjoy supporting others, building strong relationships and helping things run smoothly behind the scenes. You'll be organised, proactive and comfortable balancing competing priorities while handling sensitive information with professionalism and discretion.

You'll be motivated by the opportunity to contribute to a feminist, trauma-informed organisation and will have:

• A strong interest in HR, Governance, Organisational Development or People Management

• Experience providing administrative support in a professional environment

• Excellent organisational and prioritisation skills

• The ability to build strong, trusting relationships with a variety of stakeholders

• Confidence coordinating projects and supporting colleagues

• A proactive approach to problem solving and process improvement

• The ability to analyse information and present meaningful insights

• Good IT skills, including Microsoft Office applications

• High levels of accuracy, attention to detail and confidentiality

Previous HR administration experience would be beneficial but is not essential. We welcome candidates who can demonstrate transferable skills, a commitment to learning and a passion for supporting people and organisational success.

Key Dates

Closing Date: 29 June 2026, 5pm
Interviews: Week commencing 6 July 2026 (Central Manchester)

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar?  Do you have leadership or team supervising experience?

A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Deputy.

The role:

As Recovery Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London.  You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service.  Ensure safe, structured and effective service delivery.  Build supportive and professional relationships with residents.  Provide key working support, helping residents identify and achieve their goals.  Support the induction of new residents, ensuring a welcoming and structured onboarding experience.           

Essential criteria

• Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). 
• Demonstrable track record supervising or supporting staff in a similar setting.
• Experience delivering structured support, recovery programmes, or key working.
• Knowledge of safeguarding, risk management, and supported housing.
• Experience supporting individuals towards independent living.

Salary:  £36,000

Closing date:  29th May

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar?  Do you have leadership or team supervising experience?

A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Practitioner, Programme Deputy.

The role:

As Recovery Practitioner, Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London.  You will support volunteers, peer mentors and befrienders.  Support the Programme Manager with the day-to-day running of the recovery service.  Ensure safe, structured and effective service delivery.  Build supportive and professional relationships with residents.  Provide key working support, helping residents identify and achieve their goals.  Support the induction of new residents, ensuring a welcoming and structured onboarding experience.           

Essential criteria

• Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). 
• Demonstrable track record supervising or supporting staff in a similar setting.
• Experience delivering structured support, recovery programmes, or key working.
• Knowledge of safeguarding, risk management, and supported housing.
• Experience supporting individuals towards independent living.

Salary:  £36,000

Closing date:  29th May

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Be there when it matters.

Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
• Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
• Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

Essential Criteria

• Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
• Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.

Closing date: 21st June
Interviews: w/c 6th July

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Are you able to build excellent relationships? Do you have fundraising or customer service experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Assistant
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol – Office base at County Gates, BS3 2JH

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion – for our cause, for the people we help, and most importantly, for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.

GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Closing date: 9am on Friday 10th July 2026
N.B. Applications may close prior to the deadline if sufficient high-quality applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Please contact us if you require reasonable adjustments.

No agencies please.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove.

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

People Advisor

Location: Bristol with hybrid working (40% office based)

Salary: £36,500 to £38,000 per annum FTE

Type: Part time (28 hours per week, O.8 FTE) or Full-time (35 hours per week) Mon-Fri

Contract: Permanent

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity

This is an exciting opportunity to join a supportive and collaborative team, develop your career, and contribute to a purpose-driven organisation working to transform the way we eat, farm and care for our natural world.
In this newly created People Advisor role, you will support approximately 180 colleagues across a diverse range of specialist teams within Soil Association Charity, Land Trust and Exchange. Working closely with managers and colleagues, you will play a key role in delivering a proactive, people-centred HR service. Key responsibilities include:
•  Acting as a trusted advisor, providing day-to-day operational HR guidance and support to managers and colleagues
•  Supporting the full employee lifecycle, ensuring people processes are efficient, compliant and aligned with our values of being grounded, inclusive and nourishing
•  Advising and coaching managers on employee relations matters, including absence, performance and wellbeing
•  Contributing to HR projects and initiatives that enhance employee experience, organisational effectiveness and culture
•  Helping to improve HR processes, systems and ways of working, using people data and insights to support decision-making and continuous improvement
•  Working collaboratively with Finance, IT and the wider People team to ensure our practices support colleagues and the delivery of organisational goals

This is an excellent opportunity to broaden your HR experience across a varied and rewarding remit within a values-led organisation. 

About You  

We are looking for a personable, approachable, adaptable and pragmatic HR professional who will bring:
•  Broad HR generalist experience across the full employee life cycle
•  Experience of managing and advising on a broad range of employee relations cases
•  Well-developed coaching skills, with the ability to build managers’ confidence and capability by providing supportive, practical guidance on people matters
•  Strong knowledge of UK employment law and its practical application
•  Excellent communications and interpersonal skills with the ability to build effective working relationships and collaborate at all levels
•  Strong organisational skills with the ability to manage multiple priorities and meet deadlines
•  Good working knowledge of HR systems and Microsoft Office application

A CIPD Level 5 qualification is desirable; however we welcome applications from candidates who have developed equivalent knowledge and expertise through relevant experience.  Experience working in either the charity or commercial sectors is valuable and experience across both sectors would be advantageous.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

Are you an excellent communicator who is able to motivate and empower others?

We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

We have a part-time roles available (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.

Apply today!

 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers Leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.