Volunteering development manager jobs in Cardiff
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Job Title: Volunteer Development Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.
Status: Permanent
*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.
We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.
As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.
You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.
You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.
This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
· Develop and implement strategies to attract and recruit a diverse pool of volunteers.
· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
· Organise workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
· Ensure accurate records of volunteer hours, roles, and performance are maintained.
· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.
· Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
· Organise events and activities to keep volunteers engaged and motivated.
· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
· Monitor and evaluate the effectiveness of the volunteer program.
· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
· Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
· Work closely with teams to identify volunteer needs and opportunities.
· Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
· Utilise technology track and manage volunteer information.
· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
· Leverage communication tools and platforms to effectively engage with volunteers.
Other
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships
The person
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
· Knowledge of the value volunteers add, and the impact they bring to organisations.
· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
- Knowledge of safeguarding legislation, policies, and best practices.
Skills
This section details the specific abilities and competencies required to perform the job effectively:
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Strategic Thinking: Ability to develop and implement strategic initiatives
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Communication Skills: Excellent verbal and written communication skills
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Interpersonal Skills: Strong relationship-building and influencing skills
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Analytical Skills: Ability to analyse data and use insights to drive decision-making
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Problem-Solving Skills: Proactive approach to identifying and resolving issues
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Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals
Experience
This section specifies the practical, hands-on experience required for the role:
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Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
· Active Listener: Listens attentively to others and values their input
· Collaborative: Values and leverages diverse perspectives and skills within the team
· Adaptable: Able to adjust to new situations and challenges with ease
· Problem Solver: Proactively identifies issues and works towards effective solutions
· Analytical Thinker: Analyses information thoroughly and makes sound decisions.
· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
· Mentoring: Willing to mentor and support the development of team members
· Innovative: Embraces new ideas and technologies to improve processes
· Ethical: Upholds ethical standards and integrity in all actions
· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
-
Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
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Experience of developing and implementing fundraising strategies aligned to organisational objectives.
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Experienced team leader who can motivate, inspire and guide others to deliver results.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Strong knowledge of Scottish charity regulations, governance and compliance requirements.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
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Ability to use insight and ambition to shape pipeline and stewardship planning.
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Understanding of CRM systems.
Desirable
-
Ability to deliver training to staff or volunteers on processes or systems.
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Experience of community, events, volunteering and partnerships and philanthropy fundraising.
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Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £36,220 rising to £36,720 after successful completion of probationary period
Location: Gwent
Contract Type:
- Permanent in line with funding
- Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
- 35 hours per week (full time)
- Generally, Monday to Friday, with occasional evening and weekend work
- Participation in the organisation’s Tier 3 emergency on-call rota (paid)
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Director of Support Services
Accountable For:
• Oversight of the portfolio of services within this role, which will be reviewed periodically in line with funding requirements and organisational priorities.
• Current portfolio: Housing Support Grant–funded services across Torfaen and Newport, including refuge and community services.
• Line management of Assistant Managers
Purpose of the post:Operational management of specialist, trauma-informed support services for people who have experienced domestic or sexual abuse, harm or violence.
Specific responsibilities:
PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATIONS IN THE SUPPORTING DOCUMENTS SECTION.
General responsibilities:
PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATIONS IN THE SUPPORTING DOCUMENTS SECTION.
Interested candidates are welcome to contact Joanna Parry, Director of Support Services, for an informal chat.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th May 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 3rd May
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
- Intermediate to advanced level of MS work and Excel
- Ability to communicate both through written and verbal
- Full UK driving license as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knoweldge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
We are seeking a Health and Science Information Manager to lead the development of highquality health information and research communications for people affected by polycystic kidney disease (PKD). This is an exciting opportunity to shape how individuals access, understand and engage with trusted information throughout their journey, from diagnosis and day-to-day management, to the latest scientific and clinical research developments. In this role, you will oversee our extensive portfolio of patient information resources, ensuring all content is accurate, accessible, evidence-based and aligned with the PIF TICK quality standard. You will identify opportunities to create new and engaging resources that meet the evolving needs of the PKD community, using innovative approaches to improve how information is delivered across multiple channels. A key part of the role will be translating complex scientific and medical research into clear, compelling and patient-friendly content. You will help increase awareness of clinical research opportunities, communicate emerging developments in PKD science, and support greater understanding of how research can shape future treatments and care. We are looking for someone with strong strategic thinking, excellent editorial judgement, and the ability to communicate complex health and scientific information with clarity and empathy. This role would suit someone passionate about improving lives through trusted health information while helping connect people to the future of PKD research.
RESPONSIBILITIES:
Health information management and quality:
• Support the development and management of the PKD Charity’s health information portfolio across digital and print platforms
• Ensure all content meets PIF TICK standards, including robust processes for development, review, updating and governance
• Maintain oversight of the full information catalogue, ensuring content is accurate, consistent and aligned with current clinical guidance
• Work with clinicians, researchers, and people with lived experience to co-produce and review content Content development and user need
Content development and user need:
• Identify gaps in current provision and lead the development of new information resources
• Ensure content is clear, accessible, inclusive, and tailored to the needs of different audiences
• Use patient insight, feedback and data to continuously improve the quality and usability of information Innovation in information deliver.
Research and science communication:
• Explore new ways of delivering information beyond written formats (e.g. video, audio, webinars, digital tools)
• Improve how information is presented and accessed across the website and other platforms
• Stay up to date with best practice in health information and digital engagement Research and science communication
• Monitor developments in PKD research, treatments, and clinical trials
• Translate complex scientific and medical information into clear, engaging, and accurate content for non-specialist audiences
• Work with the Communications Manager and wider colleagues to plan integrated campaigns, awareness activity and audience engagement.
• Develop compelling stories, updates and features that bring research to life and show its relevance to people affected by PKD.
• Work with colleagues to increase awareness, understanding and interest in PKD research.
Building engagement with research:
• Help create a culture of interest and engagement in research across the PKD community
• Develop content that builds understanding of how research works and why it matters
• Support communication around studies and clinical trials to ensure patients feel informed.
Collaboration and stakeholder engagement
• Work collaboratively across the organisation to ensure consistency and alignment in messaging
• Build relationships with healthcare professionals, researchers, and external partners
• Involve patients and volunteers meaningfully in content development and review
Quality, monitoring and impact:
• Monitor the reach and effectiveness of health information and research communications
• Maintain accurate records of content review cycles and updates in line with PIF requirements
• Use insight and evaluation to continuously improve content and delivery
ABOUT YOU:
• Strong Content and Editorial Skills: You have experience producing high-quality written content, with excellent attention to detail and the ability to present complex topics clearly and accurately.
• Health or Science Communicator: You have experience working with health, medical or scientific information and can translate technical material into accessible language for public audiences.
• Collaborative Relationship Builder: You work well with others, build positive working relationships quickly, and enjoy partnering with colleagues across different functions to achieve shared goals.
• Confident Team Player: You are comfortable working closely with colleagues such as communications, fundraising, support and leadership teams, contributing ideas and supporting collective priorities.
• Strategic and Proactive: You can see the bigger picture, identify opportunities for improvement and take initiative to drive projects forward.
• Organised and Self-Motivated: You are comfortable managing your own workload, balancing priorities and delivering high-quality work in a remote setting.
• Values-Driven: You are motivated by improving lives, empowering patients with trusted information and supporting progress in PKD research.
HOW TO APPLY:
For information on how to apply, please read the job pack for further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. Find out more about Employers for Carers Wales on our website.
As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning.
The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.
You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
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Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
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Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
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Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
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Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
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Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
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Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
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Lead digital planning and delivery across our website, email, social media and digital campaigns.
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Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
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Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
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Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
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Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
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Create and update marketing collateral, including leaflets, posters and campaign toolkits.
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Manage, create and edit supporter newsletters and email communications.
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Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
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Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity.
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Ensure ambassador messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
5. Events
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Plan and implement digital and in person events for THB audiences
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Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
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Support branding and communications needs for in‑person and digital events.
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Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
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Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
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Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
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Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
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Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
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Support media relations through press releases, statements, case studies and briefing documents.
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Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
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Secure local, regional and national coverage for the charity online, and in print
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Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
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Build relationships with community groups, corporate partners and volunteers.
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Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
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Monitor communications performance using analytics tools.
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Prepare monthly reports and recommendations based on performance data.
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Maintain accurate records of communications outputs, engagement and media coverage.
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Ensure GDPR‑compliant data handling and responsible content management.
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Prepare an annual review of communications and learnings as input to future plans.
8. Administration
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Manage communications timelines, schedules and project documentation.
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Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
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Oversee approval processes for communications materials.
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Maintain organised filing systems and brand resources.
9. Team
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Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
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Line manage the Communications Officer, empowering and championing them in their role
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Provide guidance on messaging, brand use and digital best practice.
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Adopt a ‘can do’ and responsive attitude to requests from team members.
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Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
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Support internal newsletters, updates and team/trustee communications.
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Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
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Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
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A creative mindset, generating new and innovative ways to communicate our work.
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An appetite for change and continuous learning and improvement.
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Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
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Ability to work under pressure and manage multiple projects simultaneously.
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Ability to represent the charity and its mission in a clear, emotive and factual way.
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Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
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An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
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Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
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Strong copywriting skills for a variety of audiences and formats.
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Ability to produce marketing and communications materials for multiple audiences across different platforms.
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Ability to communicate effectively with diverse audiences and stakeholders.
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Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Regional Public Affairs Manager
Starting Salary: £50,582 (if based outside London); £53,777 (if based in London)
Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is an exciting opportunity to support the delivery of impactful public affairs and influencing activity, strengthening regional voice and national impact.
As Regional Public Affairs Manager, you will work closely with colleagues to support influencing activity across England and Wales, helping to build confidence, capability, and effectiveness. You will support engagement with decision-makers, campaigns, and partnerships, ensuring activity is aligned and impactful.
You will play a key role in connecting local insight to national influencing, identifying emerging themes and helping to shape wider organisational priorities. You will also build relationships with external stakeholders, supporting activity that raises the Foundation’s profile and impact.
About You
We’re looking for someone with experience in public affairs, policy, or influencing, particularly at local or regional level. You will have experience of supporting or delivering influencing activity and working with a range of stakeholders.
You will be a strong relationship builder who combines practical delivery with the ability to use insight and evidence to inform work. A good understanding of the UK political landscape and a commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Wednesday 13th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Friday 22nd May 2026
Second Interview: Wednesday 3rd June 2026
We support small, local and specialist charities across England and Wales.


About This Job
This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.
Essential Skill
· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification
· Evidence of continuing personal and professional development
· Have knowledge of the requirements of awarding bodies for the delivery of first responder
· Have a sound understanding of the role of medical support in the Army Cadets.
· Understand the legislative requirements for First Aid provision as set out by the HSE.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries. Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.
The client requests no contact from agencies or media sales.
JOB TITLE: Northern Partnership & Dog Training Manger
LOCATION: Northern Region (Including Scotland, Northern England and parts of the Midlands)
SALARY: £37,000 - £45,000 p/a
JOB TYPE: Permanent, Full-Time and Part-Time applications considered
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The Northern Partnership & Training Manager is responsible for the operational leadership, coordination and quality assurance of Partnership and Dog Training Instructor roles operating within the Northern region.
Partnership and Dog Training Instructor roles within the Medical Alert Assistance Dog department combine elements of dog training, client instructing, partnership placement and aftercare, depending on programme need. This role provides direct line management and oversight of Northern region staff working in these hybrid capacities.
The postholder ensures consistent, high‑quality delivery of MAAD partnerships, working collaboratively with training, welfare and senior management colleagues to support dog progression, client outcomes and compliance with ADUK and ADI standards.
WHAT YOU’LL DO:
Provide operational leadership for Northern region Partnership and Dog Training Instructor roles, ensuring staff who work across training, instructing and partnership delivery are effectively supported, coordinated and developed.
You will act as the regional lead for instructor‑delivered partnership work, maintaining oversight of workloads, partnership progression, accreditation readiness and aftercare delivery, while contributing to continuous service improvement under senior management guidance.
Reports to: Interim Head of Partnership Services
ABOUT THE ROLE
You will oversee and coordinate the Northern Medical Alert Assistance Dog function, managing staff in Partnership and Dog Training Instructor roles who support MAAD partnerships from allocation through placement and ongoing aftercare.
You will provide clear leadership, supervision and quality assurance, ensuring consistent delivery standards, balanced workloads and clarity of expectations for staff whose roles span multiple functions.
You will maintain oversight of partnership pipelines, regional capacity and accreditation timelines, ensuring accurate reporting and timely escalation of risks or concerns.
This is a senior operational role requiring strong people management, excellent dog training and instructing expertise, and a calm, organised approach to managing complex client‑facing services.
Responsibilities of the Role
Hybrid Role Leadership & Management (Northern Region)
- Line manage and support Northern region‑based Partnership and Dog Training Instructor roles
- Conduct regular 1:1s, supervision and appraisals
- Chair Northern regional team meetings and provide updates to the Interim Head of Assistance Dog Programme
- Approve annual leave and expenses, ensuring appropriate regional cover
- Support senior Partnership and Dog Training Instructor staff in mentoring or supporting less experienced colleagues
- Ensure staff adhere to departmental standards, methods and policies
Partnerships, Training & Client Delivery
- Oversee the progression of puppies within the Northern region and where required, carry out relevant assessments
- Oversee the progression of MAAD partnerships across training, placement and aftercare within the Northern region
- Ensure client learning styles, family dynamics and individual needs are identified and supported
- Support or directly deliver Partnership and Dog Training Instructor role activity where required, including: Scent and odour training, Client‑specific training, Placement training, Aftercare and refresher support
- Maintain oversight of partnerships requiring remedial training or additional intervention
- Carry out or support final accreditation assessments where appropriate
- Ensure qualified partnerships continue to meet ADUK standards
Planning, Oversight & Reporting
- Maintain oversight of Northern region partnership activity, including: Applicants, Dogs approaching match, Partnerships in training, Accredited partnerships receiving aftercare
- Escalate risks, delays or welfare concerns to the ADPM with recommended solutions
- Contribute to departmental reports and inspection readiness
Governance, Welfare & Compliance
- Ensure all Partnership and Dog Training Instructor role activity complies with ADUK and ADI regulations
- Liaise with the Health & Welfare Manager regarding health or welfare concerns
- Support rehoming outcomes for withdrawn dogs in conjunction with relevant teams
- Ensure accurate and timely record‑keeping within the Harlequin CRM system
- Occasional handling of the emergency phone, liaising with clients and volunteers to manage emergency situations
Stakeholder & Cross‑Departmental Working
- To ensure volunteers and Dog training contractors based within the Northern region are well supported by regional staff.
- Act as the primary Northern region contact for partnership‑related matters
- Work closely with Applications and Welfare teams
- Support fundraising, communications and volunteering activities when required
- Promote best practice and learning across the charity
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Minimum 2years’ experience managing or leading staff in the Assistance Dog roles within an ADUK‑affiliated organisation
- Extensive experience delivering assistance dog partnerships, including training, placement and aftercarProven experience mentoring, supporting and performance‑managing staff
- Sound knowledge of ADUK and ADI regulations
- Strong organisational and caseload‑management abilities
- Confident working independently and managing competing priorities
- Comfortable working in the presence of dogs
Desirable
- Experience working with medical alert assistance dogs
- Knowledge of medical conditions affecting adult and child clients
- Experience supporting accreditation reviews or inspection processes
Knowledge & Skills
DESIRABLE
- Strong practical dog handling, scent training and knowledge of dog behaviour and development
- Excellent coaching, assessment and quality‑assurance skills
- Calm, clear and empathetic communication style
- Strong written and verbal communication skills
- Ability to exercise sound judgement in complex, client‑facing situations
- High level of IT literacy including Microsoft 365 and CRM systems
Other Requirements
- Full UK driving licence
- Willingness and ability to travel across the Northern region
- Willingness to stay away from home and have dogs reside in the home when required
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful
- We stay positive
- We strive for excellence
- We communicate and listen
- We are ambassadors
- We are one team
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.
Store Manager
Salary£24,765.00 per annum
LocationBrighton
Weekly Hours37.5
The Vacancy
Job Title: Store Manager
Location: Brighton
Salary: £24,765.00 per annum
Weekly Hours: 37.5
Reference: YMC1188329
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Brighton store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
For further information on YMCA, website
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.



