Advice team manager jobs
How's your job search on our site?
Often, the first point of contact for our clients at the Southwark Wellbeing Hub is the Information, Advice and Guidance (IAG) Team – the IAG Team aim to provide support for residents who may be experiencing social-isolation, low mood, anxiety or depression. The service handles enquiries from people seeking support for a range of issues including welfare benefits, housing and homelessness, advocacy, family support, immigration, disability and legal advice in addition to accessing our in-house one-to-one mental health support offering, workshops/groups, culturally specific counselling, or housing/benefits specialists.
As an IAG Facilitator, your responsibilities include but are not limited to;
- Covering the Helpline
- Monitoring the referral inbox
- Providing clients with information advice and guidance, such as signposting
- Completing referrals to grassroots and statutory organisations
- Attending meetings with the wider team
- Siphoning clients into other areas of the Hub to access our wider range of support
As one of two IAG Facilitators, you’ll support volunteers to ensure that the service is running efficiently. You will be in regular contact with clients both interested in and accessing the service to make sure they have adequate support. This may include referrals and signposting to additional or alternative mental health and social support services.
Applicants should have experience of providing advice in benefits and housing, managing a diverse caseload and providing advocacy, and possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 30th August (11:59pm)
Likely interview date: Week beginning 7th September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 6 September at 23:59
Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all.The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact – shaping conversations, building national influence and raising the profile of hospice care across the UK.
This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter.
You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations.
We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates.
If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



We're looking for an ambitious and influential Manager, Physics Workforce on a full-time, permanent basis, to lead research, insight and engagement that helps our stakeholders better appreciate and understand the value of physics skills, the workforce challenges facing physics-powered sectors, and identify solutions that make a lasting difference.
Physics for our future. From clean energy and advanced manufacturing to healthcare, defence, digital technologies and emerging industries, physics skills are critical to economic growth, innovation and solving global challenges. Yet, at the same time, the contribution of physics skills remains poorly understood and often invisible in national workforce conversations. The Institute of Physics is determined to change that.
Why this role matters. Our vision is a world where physics transforms lives, creates opportunity and helps tackle society's biggest challenges. The Manager, Physics Workforce will play a central role in building evidence and supporting the translation of insight into action.
This is an exciting opportunity to shape national conversations. You'll uncover evidence that informs decision-making, develop thought leadership that challenges assumptions, and support the building of partnerships that drive positive change across industry, education and government.
What will I be doing? As Manager, Physics Workforce, you'll help position the IOP as a trusted authority on workforce and physics skills issues. You will:
- Lead high-profile workforce and skills research programmes across the UK and Ireland.
- Develop compelling evidence and insight that supports change and informs decision-making.
- Translate complex evidence into clear, persuasive narratives that inspire action.
- Produce influential reports, briefings and thought leadership.
- Identify emerging workforce trends and opportunities.
- Contribute to skills and workforce activity across our strategic priorities of Skills, Science and Society.
In doing the above you'll help:
- Raise awareness of the economic value of physics skills.
- Influence workforce and skills policy and investment at national and regional levels.
- Support physics-powered sectors to thrive.
- Raise the visibility of pathways into physics-powered careers.
- Ensure evidence drives action across the physics skills ecosystem.
- Help create a stronger, more diverse and more future-ready workforce.
Who will I work with? You'll engage with a diverse network of influential stakeholders, including industry leaders and employers; sector bodies and workforce experts; policymakers and strategic influencers; members of our physics community, and colleagues across the IOP.
This is a role for a strategic thinker, someone who enjoys collaboration and working across organisational and sector boundaries.
About you. You're naturally curious, motivated by impact and comfortable navigating complex challenges. You know how to turn evidence into influence and insight into action.
You may already be working in:
- Workforce development, skills/STEM policy or public affairs, or labour market research and analysis.
Most importantly, you'll bring:
- Exceptional research and analytical capability, with the ability to create compelling narratives from data and evidence.
- Domain knowledge and understanding of the complexities of the skills ecosystem.
- Strong project and programme leadership experience.
- Excellent stakeholder engagement and influencing skills.
- A track record of delivering work that informs decisions and drives change.
Why join the Institute of Physics, the professional body and learned society for physics in the UK and Ireland? The IOP is a friendly, inclusive and ambitious organisation, where diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays (that can be taken flexibly)
- Exceptionally flexible working opportunities (see below for more details)
Our current strategy, Physics for our future, is built around three priorities: Skills. Science. Society. Everything we do is focused on creating positive impact through those priorities. As a core part of our Workforce and HE team, you will have an opportunity to make a tangible contribution to all three.
If you're excited by the idea of combining research, influence, stakeholder insight and thought leadership to tackle some of the most important workforce challenges facing physics-powered sectors, we'd love to hear from you!
How to apply. Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know as we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operationally appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in the Kings Cross area of London.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Advice Team Leader
Hours: Full-time 34.5 hours per week over 5 days
(this post may require some evening work for which flex is given)
Location: Hybrid working: minimum 40% of working time in the office in Yeadon.
(Mondays and Thursdays are mandatory office days, additional office days may be required to meet service needs)
Salary: £36,562.60 starting salary with pay progression opportunities
Contract: Permanent
DBS: An enhanced check will be required for this role
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
We have a range of services covering the length and breadth of the UK, delivered with by our dedicated staff and volunteers. You’ll be stepping into the role of team leader becoming the driving force behind the day-to-day delivery of our award winning UK-wide helpline providing tailored support to people living with epilepsy!
The team provide support on a range of topics, from medication and wellbeing, driving to education/employment. They support people living with epilepsy themselves as well as parents and carers and they do that via multiple channels. You'll be at the forefront of touching lives and making a difference.
As part of our dynamic services department, your mission will be to:
- Lead and inspire a team empowering them to deliver exceptional support.
- Ensure that our services consistently meet the highest quality standards, leaving a positive impact on every individual we serve.
- Forge strong partnerships with stakeholders both internally and externally, ensuring our services resonate with diverse communities across the UK.
- Play a pivotal role in crafting innovative service proposals and supporting funding applications to bring our vision to life.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts are required to work a minimum of 40% of their time at our office in Yeadon, Leeds. On average this is 2 days a week on Mondays and Thursdays, for full-time employees.
Because regular face-to-face collaboration is an important part of this role, applicants should be based within a reasonable commuting distance of our Yeadon office and be able to attend the office as required.
The expectation to collaborate in person is driven in part by your role and the activities you need to do, which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About you?
We're seeking an exceptional individual who thrives on building relationships, including over the phone and online. A brilliant communicator, with a passion for supporting staff and volunteers. Someone who tackles challenges head-on with excellent problem-solving and decision-making skills.
As a crucial member of our team, flexibility is key. A skilled collaborator, who can embrace occasional evening work with enthusiasm.
What are we looking for in our ideal candidate?
Experience of managing person-centred services is a huge plus. Your interpersonal skills are second to none, you are able to work brilliantly with individuals from all walks of life. Managing staff and volunteers is where you shine, and you thrive in a fast-paced environment where adaptability is the name of the game.
Above all, you exude professionalism in everything you do. Your integrity, conscientiousness, self-motivation, and reliability set you apart as a true asset to our team.
If you're ready to take on a role where every day brings new challenges and opportunities to make a meaningful difference, join us on this rewarding journey!
Interested?
If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying visit the website for more details.
Closing Date: 14th September 2026 @ 9am
Informal Chat: Week commencing 21st September 2026
Interviews: Week commencing 5th October 2026
If you want to find out more about what it is like to work with us visit our jobs page and review our FAQs.
If you have a disability or long term health condition and feel that you would benefit from a reasonable adjustment as part of the process, please contact the team.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.
You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.
Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.
You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.
What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.
You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.
You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.
If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.
The closing date is Sunday 6th September 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Team: Change & PMO
Location: Remote
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £56,655.95 per year
Contract: Fixed term contract until the end of December 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our CRM Project Manager:
- Lead the end-to-end delivery of Microsoft Dynamics 365 CRM implementation
- Ensure robust project governance is in place, create, maintain and govern project documentation
- Develop, maintain, and manage detailed project plans, milestones and dependencies
- Develop, maintain, and manage project budgets
- Provide regular progress reports to project and programme boards and other key stakeholders
- Identify, manage and escalate project risks and issues as required
- Act as the primary project delivery contact for all stakeholders, including delivery partners and managing supplier deliverables and dependencies
- Build strong working relationships and proactively engage with stakeholders at all levels
- Oversee test planning and execution, ensuring all activity is embedded within the project plan
- Ensuring benefits realisation is considered throughout delivery
About the Change team:
-The Change and PMO team sit within the Shared Services Directorate
-The teamare responsible forthe development and delivery of strategic projects andprogrammesand the successful adoption of change at Cats Protection
-It’sa very excitingtime to join Cats Protection, with an ambitious 10-year strategy and significant investment in the areas of change and improvementrequiredto get us there
What we’re looking for in our CRM Project Manager:
- We’re looking for someone who can start immediately or has a notice period of less than four weeks, due to the fixed-term nature of this role. Please bear this in mind when applying
- Proven experience leading the end-to-end delivery of Microsoft Dynamics 365 CRM implementation, working within an Agile methodology and framework such as Scrum or Kanban
- Relevant professional project or programme Management qualification (e.g. PRINCE2, APM)
- Relevant professional qualification or equivalent experience in change management
- Strong understanding of CRM concepts, best practice, processes, software and tooling
- Experience of collaborating with developers and technical leads on requirements
- Track record of successful project management and delivery
- Excellent relationship building skills with a collaborative approach, influential communicator
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 26th August 2026
Virtual interview date: On a rolling basis as suitable applications are received
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
-
Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
-
Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
-
Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
-
Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
-
Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
-
Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
-
Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
-
At least five years’ post-qualification experience.
-
Experience of working therapeutically with people who have experienced childhood trauma.
-
Experience of clinical management or management within an organisational setting.
-
Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
-
Experience of collecting and measuring clinical outcomes, including CORE.
-
Excellent communication, interpersonal and people-management skills.
-
The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
-
Knowledge of relevant legislation, safeguarding and clinical governance requirements.
-
An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
Help people across Sefton access the advice they need
Citizens Advice Sefton is looking for an experienced adviser to join our welfare benefits team, providing high-quality advice and support to people across Sefton.
You will advise clients on welfare benefits, Universal Credit, debt and wider social welfare issues, working from our offices and outreach locations including community venues, job centres and mental health settings. You should have recent benefits advice experience, strong communication and advocacy skills, the ability to manage a busy workload, and a commitment to equality, diversity and the aims of Citizens Advice.
What we offer to our staff
You’ll join a team committed to tackling poverty and social injustice, with 28 days annual leave plus bank holidays, ongoing training, a Cycle to Work scheme and a 7% employer pension contribution.
As users of the Disability Confident scheme, we guarantee to interview all
disabled applicants who meet the minimum essential criteria for the vacancy. We welcome applicants from diverse backgrounds, including the LGBT+ community and ethnically diverse backgrounds.
Please note: Closing date for applications: Wednesday 9th September 2026
Interviews: w/c 14th September
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities
We are working with an education charity based in Bath to recruit a Finance Manager to take responsibility for the smooth running of its day-to-day finance function.
This is a broad, hands-on role combining financial management, team management and business partnering. Key responsibilities will include:
· Managing day-to-day finance operations and overseeing the finance team
· Producing monthly management information and supporting budget holders
· Maintaining accurate financial records, reconciliations and financial controls
· Supporting budgeting, year-end accounts, audit and VAT returns
· Improving finance systems, processes and ways of working
· Providing clear financial advice and guidance to colleagues across the organisation
We’re looking for someone who is part-qualified (ACCA/CIMA/CIPFA) or AAT Level 4 qualified with relevant experience, with a strong grounding in financial accounting and management information. You’ll need experience of managing or developing staff, strong Excel and analytical skills, and the ability to communicate financial information clearly to non-finance colleagues.
This would suit someone who enjoys a hands-on Finance Manager role within a busy, varied and values-led environment.
Full-time or 0.8 FTE considered.
Salary: c £38,000 - £41,000 per annum
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Communications Manager to support MDP in the communication of our work through social media, press engagement, community storytelling, and organisational communications.
To build migrant power, we need strategic, sharp, engaging, and sometimes humorous content on migrant justice and democracy in the UK. We need to tell the stories of our communities and why the right to vote is essential to different audiences through different channels - online and in the press. This role is perfect for creatives who have skills in graphic design, video editing, and copywriting; and can support the team with creative brainstorming on the latest social media trends, meme formats, cultural references, and political opportunities for posting. You will also manage MDP’s newsletter and website.
TERMS AND BENEFITS
-
Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £30,400 per year), with a September or October 2026 start.
-
25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
-
4% pension (3% employer and 5% employee contributions)
-
Access to training and mentoring opportunities to develop in the role, if needed.
-
Flexibility in working hours and TOIL.
-
Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
ABOUT MDP
Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the job specification attached document before applying for a full list of duties.
- Communications Strategy Development: Build and implement MDP’s Communications Strategy. Pay attention to breaking news and the activities of MDP staff and wider Champions to develop a communications strategy in-line with MDP’s organising strategy.
- Social Media Content Development: Develop social media content for MDP’s Instagram, TikTok, and LinkedIn accounts, including graphics, video scripts and captions, working with MDP spokespeople and champions.
- Press and Media Engagement: be the point of contact for all media activity, develop networks with journalists and pitch stories and MDP spokespersons.
- Other Communications: write and design MDP's monthly newsletter, maitain the MDP website and provide input on other external communications.
KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.
-
Experience recording, producing and posting content using a range of social media platforms, including Instagram and TikTok
-
Excellent communicator who is able to translate often complex topics into accessible content for our community members.
-
Experience communicating with journalists, successfully pitching stories, and working with tight deadlines.
-
Experience using design tools (e.g. Canva and Kapwing)
-
Understanding of ethical storytelling practices and experience working with communities to tell their stories
-
Excellent organisational skills, keeping track of key events, planning content accordingly;
-
Strategic and creative thinking on crafting narratives in support of campaigns and political activities.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME COMMUNICATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Communications Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience) with additional uplift applicable during deployment.
Duration: Permanent
Location: UK-Med Office, Manchester, UK (hybrid working) with an expectation of approximately 15% international travel/deployment, as required by UK-Med.
Want to put humanitarian crises on the front pages and shape the global conversation when it matters the most?
UK-Med is looking for an exceptional Media Manager to lead our press office and secure high-impact media coverage that brings the realities of humanitarian emergencies to audiences across the UK and beyond. UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years
towards a world where everyone has the healthcare they need when crises or disasters hit.
In the past 12 months, UK-Med has attracted significant media attention for our emergency responses in Gaza, Ukraine and around the world. Our work has featured as the lead story on BBC News at Six and Ten, across national and regional television and radio, on the front pages of national newspapers, on BBC Radio 4's Today programme, and in leading UK and international media outlets.
This is an exciting opportunity to join our Fundraising & Communications team at a pivotal moment in UK-Med’s growth and reputation as the UK’s official Emergency Medical Team. As Media Manager, you will lead our media relations strategy, build strong relationships with journalists, identify opportunities to raise our profile, and ensure our stories reach the audiences that matter.
This is a high-profile role in a fast-paced, creative team where no two days are the same. You'll thrive under pressure, exercise sound judgement, and respond confidently to breaking news and media enquiries while helping colleagues tell powerful stories from some of the world's most challenging humanitarian crises.
You will lead the Press Office, acting as the first point of contact for media enquiries and ensuring requests are managed quickly, professionally and directed to the appropriate spokesperson.
We're looking for an outstanding communicator with excellent writing skills, a strong understanding of the UK media landscape, and the confidence to advise senior leaders and colleagues at every level on media engagement and reputation.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.
How to apply
We strongly recommend that you read the Candidate Information Pack - Media Manager before applying.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Applications must be submitted no later than Friday 4th of September 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive team in Caversham, Reading.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.