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London, Greater London (Hybrid)
Westminster, Greater London
Ealing, Greater London
£28,743 per year
Full-time
Contract (12 month contract)
Job description
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required.
Key responsibilities
Practice Leadership
- Provide expert case-related advice and guidance to advocates across all advocacy services.
- Act as the first point of contact for complex advocacy practice queries.
- Support quality assurance through case audits, reflective discussions and feedback.
- Identify learning needs and contribute to improving advocacy practice across services.
- Support advocacy managers with practice-related issues.
Spot Purchase Service
- Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service.
- Support the Customer Advisors with referral allocation, operational queries and monitoring.
- Allocate referrals appropriately according to advocate skills, availability and contractual requirements.
- Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met.
- Support invoice checking and performance reporting.
- Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery.
Paid for Advocacy service
- Maintain online appointment diary for enquires.
- Undertake initial triage conversations.
- Provide advocacy as required.
- Manage end to end process.
- Report monthly on activity.
- Support with marketing of service as required.
Advocacy Casework
- Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required.
- Provide urgent advocacy cover where operationally required.
- Work across multiple advocacy services according to organisational need.
- Support zero-hours advocates and new staff through mentoring and shadowing.
Safeguarding
- Provide safeguarding advice and guidance to staff.
- Deputise for the Designated Safeguarding Lead during periods of absence.
- Support safeguarding decision-making and promote best practice.
- Training & Awareness
- Deliver induction, refresher training and practice workshops.
- Support awareness raising and promotional activity for advocacy services.
- î Contribute to presentations for professionals and stakeholders.
General
- Develop effective relationships with commissioners, professionals and partner organisations.
- Undertake projects delegated by the Head of Service Delivery.
- Participate in meetings, service development and organisational initiatives.
- Comply with all organisational policies and procedures.
- Carry out other projects and tasks as needed
Person Specification
Essential
- Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA).
- Significant experience working as an advocate.
- Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults.
- Experience supporting or mentoring advocates with casework.
- Experience managing complex advocacy cases.
Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead.
- Excellent organisational, leadership and prioritisation skills.
- Excellent written and verbal communication skills.
- Excellent IT skills including Microsoft Excel and case management systems.
- Ability to manage spreadsheets, referral allocation and operational monitoring.
- Ability to work independently and across multiple advocacy services.
- Willingness to undertake advocacy casework when required.
Desirable
- Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR).
- Experience in delivery training.
- Experience promoting or marketing advocacy services.
- Experience supporting service development and quality improvement.
- Knowledge of commissioning and contract monitoring.
Personal Attributes
- Professional and approachable.
- Supportive and collaborative.
- Solution-focused with excellent attention to detail.
- Creative and proactive.
- Committed to high-quality advocacy and continuous improvement.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
Organisation
The Advocacy Project
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
Posted on: 27 August 2026
Closing date: 08 September 2026 at 12:00
Tags: Advocacy
The client requests no contact from agencies or media sales.
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London, Greater London (Hybrid)
Westminster, Greater London
£26,099 per year
Full-time
Permanent
Job description
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Westminster and RBKC advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
- Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
- Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
- Provide instructed and non-instructed advocacy, where appropriate.
- Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
- Act as duty advocate for our Single Point of Access referral line on a rota basis.
- Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
- Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
- Actively promote self-advocacy throughout all work with patients, where practical.
- Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
- Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
- Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
- Develop good working relationships with key staff within health and social care services.
- Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, and risk regulations.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
- Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
- Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
- Knowledge of mental health sections and social care services, including current issues in policy and practice.
- Understanding of the Accessible Information Standard.
- Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
Organisation
The Advocacy Project
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
Posted on: 25 August 2026
Closing date: 03 September 2026 at 12:00
Tags: Advice / Information, Social Care / Development, Advocacy, Care Management, Health / Medical, Human Rights, Learning Disability, Mental Health, Safeguarding, Wellbeing, Social / Support Work
The client requests no contact from agencies or media sales.
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Thank you!
Newport, Newport (Hybrid)
£44,558 - £45,895 per year
Full-time or part-time (Full time 37.5 hours per week (part time and flexible working options considered))
Contract (9 month contract (maternity cover))
Job description
Job title: Services Manager (Maternity Cover)
Salary: £44,558 – £45,895
Hours: Full-time 37.5 hours per week (part time or flexible working options considered)
Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales
Contract: Fixed term – 9 months from December 2026
Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families? You will also have the opportunity to contribute to our services development and continual improvement programme.
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For further information, including the full job description for the role, please refer to the candidate pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.
To arrange an informal conversation about the role, please contact Kirsty Gronow
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Organisation
The Poppy Factory
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
Posted on: 28 August 2026
Closing date: 23 September 2026 at 16:44
Tags: Advice / Information, Advocacy, Employment, Mental Health, Mentoring / Coaching, Wellbeing, Social / Support Work
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
North Yorkshire (On-site)
£29,170 per annum
Permanent
Job description
About The Role
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering North Yorkshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the North Yorkshire area.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering North Yorkshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the North Yorkshire area.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 28 August 2026
Closing date: 12 September 2026 at 01:00
Job ref: 1314
Tags: Advocacy
Does something look incorrect in this job listing?
Thank you!
Royal British Legion
Remote
£29,170 per annum
Permanent
Job description
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as an Advocacy and Complex Needs AdvisorcoveringStaffordshire and Shropshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencing homelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours). You must live within the Staffordshire or Shropshire area. Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
We have an exciting opportunity to join our fantastic ACN team, as an Advocacy and Complex Needs AdvisorcoveringStaffordshire and Shropshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencing homelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours). You must live within the Staffordshire or Shropshire area. Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
Posted on: 27 August 2026
Closing date: 11 September 2026 at 01:00
Job ref: 1320
Tags: Advocacy
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Royal British Legion
Remote
£29,170 per annum
Permanent
Job description
About The Role
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering Northumberland & Northern Ireland.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the Northumberland & Northern Ireland.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering Northumberland & Northern Ireland.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the Northumberland & Northern Ireland.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 28 August 2026
Closing date: 12 September 2026 at 01:00
Job ref: 1316
Tags: Advocacy
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Rochdale, Greater Manchester (On-site)
£28,736 per year
Full-time
Contract (6 months)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Summary of Main Duties and Objectives of the Job:
· Assist in managing crisis response and advocacy teams.
· Provide case oversight and ensure adherence to advocacy standards.
· Support safeguarding and risk management processes.
· Monitor service performance and prepare reports.
· Deputise for the Group Manager when required.
Support the Group Manager to :
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.
- Identify and manage risks, reporting to senior leadership as required.
- Ensure service users are meaningfully involved in the design and delivery of services.
- Promote services through outreach, networking, and partnership working to reach underserved communities.
- Prepare reports for internal and external stakeholders, including the Board of Trustees.
- Represent Rochdale and District Mind at external meetings, forums, and events.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
Person Specification
Experience
· Experience in crisis intervention or advocacy services.
· Supervisory experience.
Skills & Abilities-
· Strong leadership and team management skills.
· Strong organisational and interpersonal skills.
· Excellent communication and interpersonal skills.
· Ability to work strategically and operationally.
· Skilled in safeguarding and risk management
· Ability to design and implement outreach strategies
Knowledge
· Knowledge of relevant legislation (Mental Health Act, Care Act).
· Understanding of mental health and wellbeing issues.
· Knowledge of clinical governance and therapeutic frameworks.
· Awareness of equality, diversity, and inclusion in service delivery.
· Familiarity with GDPR and other compliance requirements.
Values & Approach
· Commitment to Rochdale and District Mind’s values.
· Person-centred and trauma-informed approach.
· Commitment to anti-discriminatory practice and service user empowerment.
Qualifications-
· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).
Organisation
Rochdale and District Mind
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
Posted on: 25 August 2026
Closing date: 24 September 2026 at 11:27
Tags: Social Care / Development, Conflict Resolution / Peace, Health / Medical, Mental Health, Mentoring / Coaching, Monitoring and Evaluation, Safeguarding, Wellbeing
The client requests no contact from agencies or media sales.
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Thank you!
Royal British Legion
East Yorkshire (On-site)
£29,170 per annum
Permanent
Job description
About The Role
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering East Riding of Yorkshire & North Lincolnshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the East Riding of Yorkshire & North Lincolnshire.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering East Riding of Yorkshire & North Lincolnshire.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:
- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.
- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.
- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.
Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the East Riding of Yorkshire & North Lincolnshire.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Posted on: 28 August 2026
Closing date: 12 September 2026 at 01:00
Job ref: 1315
Tags: Advocacy
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Thank you!
Remote
£40,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Fantastic opportunity for a Fundraising and Grants Manager
Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.
AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management. With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse. Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.
This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
Application closing date: 11th September 2026 5pm
We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.
To apply please submit a supporting statement along with your CV.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.
We are not currently able to accept applications if you do not hold permission to work in the UK.
Registered charity no: 1185078
Organisation
Refreshed on: 28 August 2026
Closing date: 11 September 2026 at 17:00
Tags: Fundraising
The client requests no contact from agencies or media sales.
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Thank you!
Remote
£35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Part-time (Working pattern would ideally include either Tuesday or Friday for service coverage)
Permanent
Job description
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Organisation
Refreshed on: 28 August 2026
Closing date: 21 September 2026 at 00:00
Tags: Social Care / Development, Care Management, Nursing, Health / Medical, Psychology / Therapy
The client requests no contact from agencies or media sales.
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Birmingham, West Midlands (Hybrid)
£33,856 - £36,486 per year
Full-time
Permanent
Job description
To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.
The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.
The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.
Organisation
Posted on: 26 August 2026
Closing date: 04 September 2026 at 11:14
Job ref: 2026 - 1631
Tags: Advice / Information, Communications, Conflict Resolution / Peace, Investigation
The client requests no contact from agencies or media sales.
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Crawley, West Sussex (On-site)
Brighton and Hove
£27,398 per annum FTE (actual salary £21,918)
Part-time (28 hours per week)
Permanent
Job description
Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. Our Advocacy Services take action to help people say what they want, secure their rights, represent their interests, and obtain services they need.
We are seeking to appoint an Independent Mental Health Advocate (IMHA) in West Sussex. The role will be based at Langley Green Hospital in Crawley, with regular travel to other acute and forensic wards in West Sussex, such as Meadowfield, Priory and St Magnus. Occasional visits to Brighton head office for meetings and training.
This role involves providing Independent Mental Health Advocacy, working within the framework of the Mental Health Act 1983 to support people to understand their rights under the Act and participate in decisions about their care and treatment across the area of West Sussex. The post requires an understanding of advocacy, experience of managing a client case load, excellent communication skills and the ability to establish and maintain effective working relationships with a range of professionals, whilst retaining independence.
Hours: Part-time, 28 hours per week.
In return, we offer a range of benefits including full induction, nationally accredited advocacy qualification and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.
All successful applicants are subject to Disclosure and Barring Service (DBS) clearance
Full job details and an application pack can be found on our website.
Closing date: 9am on Monday 14th September 2026.
Interviews will take place on Tuesday 22nd September 2026 in central Brighton.
Alternative interview dates can be arranged if required.
We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
Organisation
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Posted on: 28 August 2026
Closing date: 14 September 2026 at 09:00
Tags: Advice / Information, Communications, Advocacy, Engagement / Outreach, Mental Health, Mentoring / Coaching, Monitoring and Evaluation, Wellbeing, Social / Support Work
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Birmingham, West Midlands (Hybrid)
£33,265 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Project Manager NCN – Midlands
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Project Manager NCN – Midlands
Location England Midlands
£33,265 per annum (pro rata for part time)
Ref: 216REC
Full-time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with travel expected around North-West London Counties (Buckinghamshire, Bedfordshire and Hertfordshire)
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery NCN
As Project Manager for the National Cycle Network (NCN), you will lead the planning, delivery and evaluation of active travel projects across the Midlands. This role brings together project management, technical knowledge, community engagement and strategic thinking to help improve the National Cycle Network and associated infrastructure. You will work closely with colleagues, local authorities, community groups and other partners to deliver projects that create positive, sustainable outcomes for people and places. The role requires strong organisation, clear communication and the ability to manage multiple priorities while building effective relationships with a range of stakeholders.
Around 500 million walking, wheeling and cycling journeys are made on the National Cycle Network each year, helping connect people, communities and the places that matter most to them. The Walk Wheel Cycle Trust created the National Cycle Network through collaboration with communities, volunteers, supporters and hundreds of organisations across the UK. As custodians of the network, we are responsible for maintaining and improving it while shaping a long-term vision for its future. Our goal is to make walking, wheeling and cycling safer, more accessible and more inclusive, enabling more people to choose active travel as part of their everyday lives.
What You’ll Be Doing
- Lead the delivery of National Cycle Network infrastructure projects, overseeing design, construction and implementation from planning through to completion.
- Build and maintain strong relationships with external partners, working collaboratively to develop and deliver projects identified within the Network Development Plan.
- Support the development and growth of the project pipeline by identifying opportunities and helping to progress projects from concept to delivery.
- Share knowledge, insights and project updates through clear reports and presentations, helping to inform, engage and influence key stakeholders and partners.
This role is ideal for someone who enjoys hands-on project management, is passionate about walking, wheeling and cycling and wants to join us in our mission to improve the National Cycle Network.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Degree or equivalent qualification in a relevant subject, together with at least 2 years of relevant work experience, or at least 5 years of experience working in transport, urban planning, active travel, sustainability or a related field.
- Good understanding of active travel infrastructure, including key principles, standards and best practice for walking, wheeling and cycling projects.
- Experience managing projects and working within established project management frameworks, including planning, monitoring progress and delivering outcomes.
- Experience supporting business development activities, including identifying opportunities, contributing to bids and proposals, and assisting with budget preparation and resource planning.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 07 September 2026
- Interviews will be held via Microsoft Teams during the week of 21 September 2026. To apply, please complete our online application form.
- We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
- Adjustments are available throughout the application process.
Organisation
Walk Wheel Cycle Trust
View profile
Registered Charity
Registered Charity
We're the charity making it possible for everyone to walk, wheel and cycle
Posted on: 27 August 2026
Closing date: 07 September 2026 at 23:30
Job ref: 322686CHJEN
Tags: Project Management
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Sheffield City Centre, South Yorkshire (On-site)
£30,000 - £33,000 per year
Full-time
Permanent
Job description
Information and Advice Manager 36.25 hours per week Ref IAM726
Hours to be worked flexibly Monday to Friday between 8am and 6pm
Ref: £30-33K per annum, plus pension and 30 days annual leave plus public holidays
An exciting opportunity for an experienced or aspiring manager to lead our Information, Advice and Welfare Benefits Service, supporting people aged 50 and over to live the life they choose and to obtain the benefits and services to which they are entitled.
We are looking for an experienced and motivated Information and Advice Service Manager to lead our highly regarded service and support the continued development of our advice offer. This is an exciting opportunity to manage a skilled team, maintain high-quality standards, and help shape services that make a real difference to older people in Sheffield
You will have the ability to lead and develop a specialist team of advisors, have excellent time management and IT skills, be comfortable managing a case load of customers and organising our response to high levels of demand for our services. You will be a people person, highly organised and skilled at practical problem-solving and planning. You will be passionate about promoting older people’s independence.
You will work collaboratively with colleagues, partners and funders to develop services that respond to the needs of older people across Sheffield. The role includes responsibility for service performance, quality assurance, safeguarding, financial monitoring and the achievement of contractual and funding outcomes.
Why Work for Age UK Sheffield?
Age UK Sheffield is a trusted local charity supporting people aged 50 and over to live independently, improve their wellbeing and maintain social connections. Our services are recognised for their quality, compassion and holistic approach. We are committed to creating a supportive workplace where staff can develop their skills and make a meaningful difference every day. If you are passionate about delivering excellent advice services and leading a team that helps older people live better lives, we would love to hear from you.
Closing date for applications: 12pm - 8th September 2026.
Interviews will be held w/c 14th September 2026
All posts are subject to a Disclosure and Barring Service check. CVs are not accepted.
We value diversity and are committed to be representative of the communities we serve. We are a Mindful and Disability Confident employer.
Organisation
Posted on: 28 August 2026
Closing date: 08 September 2026 at 12:00
Job ref: IAM726
Tags: Administration, Advice / Information, Communications, Human Resources, Social Care / Development, Operations, Compliance / Quality, Customer support, Data Analysis, Delivery, Dementia, Health / Medical, Information Management, Mental Health, Wellbeing, Governance / Management, Social / Support Work
The client requests no contact from agencies or media sales.
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London, Greater London (On-site)
£46,295 - £50,609 per year
Full-time
Permanent
Job description
About The Role
StreetLink London plays a vital role in supporting people sleeping rough to access the services and support they need.
Through assessment, advice, advocacy and partnership working, the service helps improve outcomes for people experiencing rough sleeping across all 32 London boroughs.
We are looking for an experienced Service Manager to lead the strategic development and day-to-day delivery of StreetLink London. Managing a team of Assessment Workers, a Coordinator and volunteers, you will drive service quality, monitor performance against key targets and work collaboratively with commissioners and partners to ensure the service continues to respond effectively to changing needs across London's rough sleeping sector.
In this role you will:
- Lead, motivate and develop a high-performing team, ensuring excellent service delivery and positive outcomes for clients
- Oversee service performance, monitoring KPIs, analysing data and producing reports for commissioners and stakeholders
- Build and maintain effective partnerships with local authorities, rough sleeping services and other key organisations to strengthen pathways and improve outcomes for people sleeping rough
The role is based at the St Mungo's Head Office in Farringdon. Office hours are Monday – Friday.
About you
We are looking for a collaborative and resilient leader who can support a high-performing team and drive continuous service improvement. You'll be confident managing a complex service, building effective partnerships and using data and insight to improve outcomes. Thriving in a fast-paced environment, you'll be comfortable leading through change and identifying opportunities to enhance service delivery.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
Why join us?
At St Mungo’s, you’ll be part of a mission-driven organisation where your work will directly support people to move away from homelessness for good. You’ll have the autonomy to shape a critical service, collaborate with sector leaders, and drive meaningful, lasting change.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date, 10am on: 3rd September 2026
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Organisation
Posted on: 26 August 2026
Closing date: 03 September 2026 at 01:30
Tags: Social Care / Development, Legal / Law, Housing, Homelessness, Mental Health, Refugee / Immigration, Social / Support Work
The client requests no contact from agencies or media sales.
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