353 Advocacy service manager jobs

We are looking for people who are approachable, motivated and able to build trusting relationships with young people, with the skills and experience to provide effective mentoring and advocacy. 

This is an exciting opportunity to become part of a friendly and committed team and contribute to a well-established service that has supported young people in Sutton for many years. Do you have experience working with young people and all the complexities that this brings? 

Volunteer Centre Sutton is looking for two enthusiastic and committed Mentoring and Advocacy Practitioners to join our established MAPS (Mentoring, Advocacy and Peer Support) team.

We have two vacancies: one full-time post (36 hours per week) and one part-time post (24 hours per week).

MAPS supports children and young people who may be experiencing challenges in their lives, helping them to build confidence, develop positive relationships and have their voices heard. The role offers the opportunity to work directly with young people, alongside volunteer mentors, families and partner organisations, making a real difference to their lives in a flexible environment. 

We are looking for people who are approachable, motivated and able to build trusting relationships with young people, with the skills and experience to provide effective mentoring, advocacy and support.

Take a look at our website Our vacancies - Volunteer Centre Sutton

Job Summary 
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis. 

The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation. 

You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development. 

The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness. 
 
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer. 

Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention. 

Key responsibilities 

• Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.

• Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.

• Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.

• Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.

• Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.

• Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.

• Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need. 

• Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters. 

• Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs 

Are you passionate about the rights of people with mental health problems in inpatient and residential settings? Are you able to challenge others on their behalf? Do you want to make a difference to their lives? 

About the Service

NYAS provides mental health advocacy to patients at hospitals throughout the UK.

Our service provides independent advocacy to patients within locked secure hospitals and community-based settings where we ensure that patients who are admitted are given a voice to make sure their rights are upheld.

We provide advocacy support for patients with mental health issues and learning disabilities at times when it is important for their wishes and opinions to be heard and their feelings expressed, for instance, representing them during discharge meetings, ward rounds and at multi-disciplinary team meetings.

The primary users of our services are vulnerable adults however some settings do include working with children and young people.

The Vacancy

We are looking to recruit a Self-Employed Independent Mental Health Advocate to work in the following areas:

- Birmingham (B13 8QE)

- Northamptonshire (NN5 6UD)

- Luton (LU4 0LU)

- Kent (TN12 0ER)

- Greater Manchester (M46 9NT)

- Warrington (WA2 8TR)

We are looking to recruit Self-employed Independent Mental health advocates to provide independent and confidential mental health advocacy to qualifying patients and work to agreed outcomes with the patients promoting an understanding of outcomes and options available to them.

You will be expected to work in line with Mental Health Act 1983 code of practice and will be required to produce written reports with the purpose of ensuring the views of the patient is fully represented.

For more information, please view the attached contract delivery specification. 

Please note: In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the contract delivery specification below. Requirements include:

• Proven practice experience in delivering direct work to children, young people and vulnerable adults in a social care or mental health setting
• Experience and understanding of child protection/vulnerable adult safeguarding procedures
• Ability to maintain professionalism at all times
• An understanding of the importance of listening to children, young people and vulnerable adults without bias or prejudice with a strong commitment to support and develop and opportunities for children, young people and vulnerable adults to engage with the service.
• If you do not hold the IMHA Qualificaton City and Guilds 3614, we would expect the successful candidate to commit to undertaking the training after being in the role for 6 months, with the expectation of completing this within 12 months after starting the course'

You will be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change lives.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

 

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

 

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

 

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

 

 

 

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

 

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

 

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Yellow Door is an amazing charity that is quite literally changing lives for the better  across the Hampshire area, with a team of around 100 staff and volunteers, working  together to prevent and respond to domestic and sexual abuse. We provide a diverse  and innovative range of services to local people of all ages and genders. Last year we  engaged with over 4,500 clients to provide crucial support, information, and in some  cases a lifeline. Right now, our services have never been more in demand, so our  volunteers and supporters are absolutely critical to us. Would you like to be part of  our amazing team that is changing lives for the better in the Southampton area? 

About the Role 

Yellow Door is seeking an experienced and compassionate Advocacy Services Coordinator to  support the delivery of our Independent Sexual Violence Advocate (ISVA) and Diversity &  Inclusion Advocacy services. 

You will coordinate referrals, undertake risk and need assessments, allocate cases, support  advocacy staff, and help ensure high-quality, trauma-informed services for survivors of domestic  and sexual abuse. 

About You 

You will have: 

• Experience in advocacy, safeguarding, domestic abuse, sexual violence, or related support  services 

• Strong risk assessment and case management skills 

• Experience coordinating referrals or service delivery 

• Excellent communication and organisational skills 

• A commitment to equality, diversity, and trauma-informed practice 

• The ability to manage competing priorities in a fast-paced environment 

Experience supervising staff, volunteers, or practitioners would be advantageous.

Why Join Us? 

At Yellow Door, you'll be part of a dedicated team making a real difference to the lives of  survivors and families across Southampton and Hampshire. We offer: 

• Hybrid working opportunities 

• Ongoing training and professional development 

• Supportive supervision and wellbeing-focused culture 

• Opportunity to contribute to innovative and impactful services 

This role is subject to an Enhanced DBS check and is an essential car user post. 

Closing date: Friday 2nd October 2026 at 5 p.m. 

Interview date: Tuesday 13th October 2026 

Once your application has been reviewed, we will contact you if you have been  shortlisted for an interview. 

We are an equal opportunities employer and operate a TOIL system to support flexible  working. We pride ourselves on being an inclusive place to work, where everyone can feel  they belong and has something valuable to contribute. For this reason, we warmly welcome  applicants from all parts of our rich and diverse community, particularly those from under represented groups. Yellow Door works across Hampshire and is based near central  Southampton with free staff parking and opportunities for professional development.  

Yellow Door is committed to safeguarding and promoting the welfare of children, young  people and adults at risk, we expect all staff and volunteers to share this commitment. This  post is subject to an enhanced DBS Disclosure.  

Important information: To maintain appropriate professional boundaries, former service  users will not be considered for employment for two years after their relationship with the service has ended.

About the role

This role helps to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our Heads of Advocacy and Support to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.

You will be the main support for all the Advocacy and Support Managers, leading a large, dispersed team of specialist managers who are supporting a team of IDVAs, ISVAs, CHIDVAs, CHISVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and advocates. Managing a team of Advocacy and Support Managers, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support, whether that is in-person or remote. You will ensure that advocacy services are delivered effectively and within a robust safeguarding framework.

You will work alongside our Head of Advocacy and Support as well as our Policy, Research and Development team to ensure that insight from our frontline delivery drives improvements at national and local levels on behalf of LGBT+ victims and survivors of abuse and violence. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.

You will ensure that all internal processes and policies are developed and embedded across the advocacy team and that services are adhering to contractual requirements.

For more information on this role please download the attached job description.

Location
Galop’s offices are located in London. This role will have the option of hybrid working but presence in the office will be required at least 2 days a week.

Hours
Full Time (35 hours per week)

Contract
1 year contract

Line manages
Advocacy & Support Managers

Reports to
Head of Advocacy and Support

Salary
You will start on £46,471.90 per year including London Weighting

Closing Date
Applications should be submitted by 10am on 27th September 2026
First round interviews will be held on w/c 12th October 2026

REF-230805

About the role:

For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.

As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.

You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.

At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.

About you:

• You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
• You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
• You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
• You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
• You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th September at midnight

Interview Date: Wednesday 30th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Friday, 25 September 2026 at 10am Interview

Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

 

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

Job title: Services Manager (Maternity Cover)

Salary: £44,558 – £45,895

Hours: Full-time 37.5 hours per week (part time or flexible working options considered)

Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales

Contract: Fixed term – 9 months from December 2026

Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families?  You will also have the opportunity to contribute to our services development and continual improvement programme.

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.

• Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For further information, including the full job description for the role, please refer to the candidate pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.

To arrange an informal conversation about the role, please contact Kirsty Gronow 

No agencies please.

The successful candidates will be subject to an enhanced DBS check.

Our Vision for Transformation through Forests

This is a defining moment for the National Forest, with a renewed Vision to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success  enabling three new national forests and championing a forest network for England.

We are now looking for an Evidence and Impact Manager to join us on a permanent, full-time basis, working 37 hours per week.

The Benefits

- Salary of £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships

This is an outstanding opportunity for an experienced performance and evidence professional with GIS expertise to join our ambitious organisation.

You’ll have the chance to work on a wide variety of projects that shape our work, ensuring insight sits at the heart of our future direction, and we can continue to deliver on our vision.

What’s more, you’ll discover a passionate and dedicated team all working towards the same goal of a future where people, nature and the economy can grow together.

If you’re passionate about evidence, impact and the power of forests to transform places and lives, read on and apply today.

The Role

As our Evidence and Impact Manager, you will lead the development and continual improvement of our Outcomes Framework, helping us evidence progress towards our vision of ‘Transformation through Forests’.

Working to deliver our vision for nature, communities and enterprise, you’ll establish meaningful metrics, effective data collection, evaluation and reporting processes.

Managing a small team, you will oversee the generation and delivery of robust evidence and insight, translating complex information for a range of audiences to inform decision-making, support programme development, and inform external messaging for communications and advocacy work.

Additionally, you will:

- Oversee reporting for the Defra England Tree Planting Programme
- Line manage a Grants Officer who administers £2m of grants for forest creation and woodland management

Some evening and weekend work may be required, for which time off in lieu will apply, and you may also need to travel to sites across rural locations.

About You

To be considered as our Evidence and Impact Manager, you will need:

- At least five years’ experience in a similar role
- Experience of leading corporate performance monitoring and reporting within the environmental field
- Proven experience of using GIS for dataset analysis and the presentation of spatial information
- Knowledge of qualitative and quantitative research and information presentation techniques
- An understanding of the benefits of tree planting and habitat creation for nature, communities and enterprise
- A relevant degree or postgraduate qualification

The closing date for this role is the 28th September 2026.

Other organisations may call this role Impact Manager, Evidence Manager, Monitoring and Evaluation Manager, Environmental Performance Manager, Research and Impact Manager, Insights and Impact Manager, or Evaluation and Impact Manager.

The National Forest is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to use evidence and insight to help demonstrate the transformational potential of forests as an Evidence and Impact Manager, please apply via the National Forest website.

Wycombe Refugee Partnership is at a crucial stage as a charity, having experienced rapid and exponential growth since early 2024. The needs and situations of those it supports are constantly changing, and the charity is looking for someone with energy and a passion to respond to these new challenges.

The Operations Manager is responsible for the overall management and development of the charity. Working closely with the Board of Trustees, the postholder will ensure that the charity is well managed, financially sustainable, legally compliant and continues to provide high-quality support for asylum seekers and refugees.

The role combines strategic leadership with practical day-to-day management and requires someone who is comfortable working in a small organisation where flexibility and initiative are essential.

If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.

Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.

We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential. 

This role is based on-site at GARAS premises and will require an Enhanced DBS check.

Up to £40,000 per annum

Help Shape a Brighter Future for Bedford

Do you have the vision to turn great ideas into impactful programmes? Are you committed to creating opportunities for children and young people, and helping communities to thrive?

The Harpur Trust is a charitable organisation that operates four leading independent schools, delivers a substantial community grants programme and sponsors the Heart Academies Trust. With more than 1,200 employees, we invest in education, community development and initiatives that improve life chances across Bedford Borough.

We are also a founding partner and host of Bedford Giving, a movement of businesses, charities and other partners, who have all come together to form Bedford Giving to help create a brighter future for the next generation in Bedford.

We're looking for a dynamic Programmes and Grants Manager to play a central role in delivering these missions. This is a unique opportunity to join a respected local charity and help shape the future of Bedford Giving.

About the Role

As Programmes and Grants Manager, you will lead the development, commissioning and management of high-impact programmes and partnerships across The Harpur Trust and Bedford Giving.

You'll take ideas from concept to delivery, identifying community needs, researching solutions, commissioning services, managing partnerships and ensuring programmes achieve meaningful outcomes.

This is a varied and rewarding role combining strategy, programme development, stakeholder engagement, grant-making and contract management.

You'll work closely with senior leaders, trustees, community organisations and delivery partners, helping to ensure that every pound invested delivers maximum impact.

About You

We're looking for someone who combines strong project or programme management skills with a genuine commitment to improving outcomes for children, young people and communities.

You will bring:

• Experience of programme development, commissioning, grant-making or service delivery within the charitable, public or voluntary sector.

• Strong project and contract management skills.

• Excellent relationship-building and stakeholder engagement abilities.

• Confidence managing multiple priorities and delivering work to a high standard.

• Strong written and verbal communication skills.

• A proactive, solutions-focused approach and a willingness to take initiative.

• A passion for creating positive social impact.

Why Join Us?

At The Harpur Trust, you'll be part of an organisation with a long history of investing in people and communities.

In return, we offer:

• A competitive salary up to £40,000.

• The opportunity to influence programmes that improve lives across Bedford.

• A supportive and collaborative working environment.

• Professional development and learning opportunities.

• Generous pension and employee benefits.

• Flexible and hybrid working arrangements where appropriate.

• The chance to work with inspiring partners across the charity, education and community sectors.

Interested?

Find out more by viewing the full job description.