Chief Executive Officer

Salary: £45 – £50,000 per annuum

Hours: 35

Contract: Full time (but will consider part-time, flexible hours and job share)

Annual leave: 30 days

Pension: 5.6%

We are recruiting a new CEO to join our team.

We are a vibrant, forward thinking law centre co-located in Hammersmith Library. We have a strong reputation locally and nationally for providing people in need with legal advice and representation and campaigning on access to justice issues.

The law centre was established in November 1979 to assist those most vulnerable and disadvantaged to access their legal rights, to promote social inclusion and reduce homelessness and poverty. These goals still remain at the core of our vision to uphold equality and social justice.

We have a 40-year history of providing an excellent service to the community. Our patron is Lady Hale, retired president of the Supreme Court.

Closing date for applications is 9am on the 12th February 5pm.

Interviews will take place on the 24th February 2021

Are you passionate about Dog Welfare?  Do you want to be a part of the team that makes a difference?

We are recruiting for two Team Assistants to join our Veterinary Team and assist on diverse range of projects.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

The Dogs Trust Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and administrative staff working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).

In this varied role you will provide full support to the team; processing responses to mailouts, generating new documents and ensuring our relevant systems and databases are kept up to date. Always delivering a friendly customer service; you will also monitor the Veterinary Nurse email inbox and become a first point of contact Rehoming Centre teams, vets and adopters regarding SAS and VSF dogs as well as other projects.

Building on your interest in animal welfare you will also build relationships with Veterinary practices helping us to learn about dogs in our care and to support the team with processing of prescriptions.

With excellent communication skills and ability to engage with different audiences you will have experience in an administrative role or customer service role and have strong attention to detail.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.   

The role will be remote initially as we continue to be home based under COVID-19. However, the candidate should be able to commute into our London office in the long term. There is also occasional travel to our rehoming centres across the country in the long term.

Are you an inspirational retailer looking for a great place to reach your full potential and make a difference with an exciting and expanding charity?

Dogs Trust is the UK’s largest dog welfare charity. We care for around 9,000 stray and abandoned dogs each year through our network of 21 rehoming centres across the UK and Ireland. We never destroy a healthy dog.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We're looking for a commercially minded Assistant Store Manager to be available 3 days a week to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand.

Reporting to the Store Manager (and also covering their full-time duties when they are on leave), you will be part of a busy and dynamic retail environment that changes every day!

So, if you have retail experience and you're the kind of person who enjoys leading from the front, motivating people and driving sales through commercial awareness and inspirational customer service all whilst making a difference to the dogs in our care, apply now!

Z2K is an anti-poverty charity which combines direct casework and representation for Londoners experiencing, or at risk of, poverty with national campaigning for social security and housing systems that work for all. We work collaboratively as a team of eighteen paid staff and a wide range of volunteers who work across all our projects and support services.

Z2K are delighted to advertise the role of Casework Assistant to join our Casework Team. The role is offered as part of a partnership project with South West London Law Centres, a legal advice charity with offices across Wandsworth, Merton and Croydon.

About You

We are looking for a committed and proactive individual with knowledge and experience of providing benefits casework that meets quality standards and achieves performance targets. You will have gained experience of benefits advice and casework through paid or other voluntary experience.  You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness and poverty.  You will have the ability to interview, advise, and work with service users empathetically, and have a willingness to try new tasks and support the wider team with policy work and online communication such as blogs and case studies. From time to time you may be asked to work outside of usual working hours.

This post is a fixed term contract ending 30th June 2021 working full time. We are currently working remotely in line with government guidance. If guidance changes the role will be based in Westminster.

All applications must include reference to the essential requirements outlined in the personal specification.

Interviews will include a written test to check key competencies as well as an interview with a panel.

Deadline for application: 1st February 2021 by midday

Interview date: 10th February 2021

Unfortunately due to the volume of applications we receive, we will be unable to contact prospective applicants if they are not shortlisted for an interview. We will be contacting shortlisted applicants before the interview date. If you have not heard back by 14th February then please assume that your application has not been successful on this occasion.

As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), The Zacchaeus 2000 Trust (Z2K) complies fully with the code of practice and undertakes to treat all applicants for positions fairly.

Funded by the National Lottery Community Fund

Are you an inspirational retailer looking for a great place to reach your full potential and make a difference with an exciting and expanding charity?

Dogs Trust is the UK’s largest dog welfare charity. We care for around 9,000 stray and abandoned dogs each year through our network of 21 rehoming centres across the UK and Ireland. We never destroy a healthy dog.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We're looking for a commercially minded Assistant Store Manager to be available 3 days a week to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand.

Reporting to the Store Manager (and also covering their full-time duties when they are on leave), you will be part of a busy and dynamic retail environment that changes every day!

So, if you have retail experience and you're the kind of person who enjoys leading from the front, motivating people and driving sales through commercial awareness and inspirational customer service all whilst making a difference to the dogs in our care, apply now!

Carers Trust Wales provides information, advice and support to Wales’ 370,000 unpaid carers and to professionals who work with carers. Together with our Network Partners, a network of local carer focused charities, we provide support, information, advice and services for children, young people and adults caring, unpaid, for a family member or friend.  The number of carers is growing, with 3 in 5 of us likely to become a carer at some point in our lifetime. Unpaid carers save the Welsh economy over £8.1bn every year and act as a crucial support to our stretched health and social care systems.

We are currently looking for a Wales Office Manager to provide a full business management service to the office of Carers Trust Wales and support the work of the Director of Wales.

The successful candidate will have a range of responsibilities including diary management and supporting governance processes. The successful candidate will also be responsible for ensuring the quality of processes and systems to facilitate the effective running of Carers Trust Wales’ office in line with annual plans and funding requirements. 

The post will sit within the Carers Trust Wales team and be managed by the Director of Wales.

The successful candidate will have excellent communication skills, the ability to read and draft relevant information at pace along with event management experience.

This is a great opportunity for someone interested in joining a vibrant organisation and very successful team to make a difference to the lives of unpaid carers across Wales.

Interviews are provisionally set for w/c 22 February in Cardiff.

To apply please complete an application form.

Applications close at 12 midnight Sunday 14 February 2021.

Mae Ymddiriedolaeth Gofalwyr Cymru yn darparu gwybodaeth, cyngor a chefnogaeth i’r 370,000 o ofalwyr di-dâl yng Nghymru ac i weithwyr proffesiynol sy’n gweithio gyda gofalwyr. Gyda’n Partneriaid Rhwydwaith, rhwydwaith o elusennau lleol sy’n darparu ar gyfer gofalwyr, rydym yn darparu cefnogaeth, gwybodaeth a gwasanaethau i blant, pobl ifanc ac oedolion sy’n gofalu, yn ddi-dâl, am aelod o’r teulu neu gyfaill.  Mae nifer y gofalwyr yn tyfu, ac mae 3 o bob 5 ohonom yn debygol o fod yn ofalydd ar ryw adeg yn ein bywydau. Mae gofalwyr di-dâl yn arbed dros £8.1bn i economi Cymru bob blwyddyn ac maent yn rhoi cefnogaeth allweddol i’n systemau iechyd a gofal cymdeithasol sydd o dan bwysau dybryd.

Rydym yn chwilio am Reolydd Swyddfa Cymru i ddarparu gwasanaeth rheoli busnes llawn i swyddfa Ymddiriedolaeth Gofalwyr Cymru a chefnogi gwaith Cyfarwyddwr Cymru.

Bydd gan yr ymgeisydd llwyddiannus nifer o gyfrifoldebau gwahanol gan gynnwys rheoli dyddiaduron a chefnogi prosesau llywodraethiant. Bydd yr ymgeisydd llwyddiannus hefyd yn gyfrifol am sicrhau ansawdd prosesau a systemau fel bod swyddfa Ymddiriedolaeth Gofalwyr Cymru yn rhedeg yn ddi-drafferth yn unol â chynlluniau blynyddol a gofynion ariannu.

Bydd y swydd yn rhan o dîm Ymddiriedolaeth Gofalwyr Cymru ac yn cael ei rheoli gan Gyfarwyddwr Cymru.

Bydd gan yr ymgeisydd llwyddiannus sgiliau cyfathrebu rhagorol, y gallu i ddarllen a llunio gwybodaeth berthnasol yn ddioed ynghyd â phrofiad o reoli digwyddiadau.

Mae hwn yn gyfle gwych i rywun sy’n awyddus i ymuno â mudiad bywiog a thîm llwyddiannus iawn er mwyn gwneud gwahaniaeth i fywydau gofalwyr di-dâl ledled Cymru.

Trefnwyd cyfweliadau ar hyn o bryd ar gyfer yr wythnos yn cychwyn ar 22 Chwefror yng Nghaerdydd.

I wneud cais dylech lenwi ffurflen gais.

Y dyddiad cau ar gyfer ceisiadau yw 12 ganol nos dydd Sul 14 Chwefror 2021.

Assistant Team Manager
Full time, permanent appointment 

Based in Pimlico, London 

Salary in the range £38,685 - £46,549 inclusive of London weighting 

Are you driven to deliver the best outcomes for children and families?  Would you like to join an outstanding voluntary adoption agency as an Assistant Team Manager? 

PACT helps hundreds of families every year through outstanding adoption services and award-winning therapeutic support and inspirational community projects across London and the south of England.
This is a new role in our London adoption team.  Our adoption teams focus solely on adoption and recruiting adoptive parents who can consider fostering to adopt and adopting a wide-range of children.

Working closely with the London Adoption Team Manager you will provide support and supervision to a team of dedicated and experienced social workers.  This will include managing workloads across the team as well as coaching and supervising team members to ensure that the highest standards of quality and professional practice are achieved and maintained and they reach their full potential.   

You’ll lead team discussions and workshops to share learning and best practice and keep the team updated on practice developments and service improvements.   In addition, you will carry your own caseload and deputise for the Team Manager as needed.

You should be a qualified registered social worker, with at least 3 years’ child social care experience including adoption experience.  Skilled at undertaking more complex assessments, your own standards of practice will be consistently high and you will work with the child at the centre of all that you do.

With excellent communication skills, you’ll be a confident networker, able to build successful working relationships within your own team, across the service and with external professionals.

This is a fantastic opportunity for someone who is keen to move into management and you will have access to learning and professional development opportunities. 
As you will be working with families and colleagues across a geographical area, you must be able to travel and work flexibly as needed. 

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, further information and details of how to apply can be found on our website.

We look forward to hearing from you!

Closing date:   noon, Monday 8th February 2021
Interview date: Friday 19th February 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Assistant Operations Manager – Youth Services

NCVS in the centre of Nottingham, with travel to other sites when necessary

Full Time – 37.5 hours per week to include evenings and weekends when necessary

£35,000 - £37,000 per annum

Do you possess business acumen coupled with a passion for seeing young people achieve their full potential? Could you lead, manage and engage a team to provide excellent services?

Our service users and staff team need your knowledge and experience. Do you possess the ability and desire to “roll up your sleeves” and get involved with the day to day activities across the department? Are you a strong people manager with experience in recruitment, training and managing performance? Do you have what it takes to lead our Youth Services Team across Nottinghamshire YMCA, YMCA Newark and Sherwood, and YMCA Goole, The Youth Zone Charity and Street Pastors? We’d love to hear from you.

Our Youth Service Team provide youth programmes, outdoor education, digital media and arts programmes, as well as school enrichment and NEET programmes in the Nottingham, Goole, and Newark areas. We provide a quality assurance service to Youth Service provisions in line with Department of Education Regulations and OFSTED Guidelines.

In this exciting new development in this new role as Assistant Operations Manager, you will support our Operations Manager to manage and directly deliver youth work to a range of young people, developing positive relationships with diverse communities, funders and commissioning bodies, whilst managing complex budgets.

An in-depth understanding of safeguarding is essential. You will have a minimum Level 3 or Diploma Youth Work qualification, and you will also be an excellent communicator which will enable you to relate and engage with our young people. It is essential that you have your own transport and a full driving licence, as you will need to travel between sites

If you are ready to use your expertise and skills to help young people in Nottingham, apply today.

This post is subject to a satisfactory enhanced DBS check (which we will pay for) and registration with the DBS Update Service.

If you want to join us on the next step of our journey please visit our website to download and application form.

Please note we are unable to accept CV’s unless accompanied by a standard application form.

Closing date: Monday 1st February 2021.

Interviews to be held: As soon as possible after the closing date.

Nottinghamshire YMCA is committed to promoting diversity and practicing equality of opportunity

Nottinghamshire YMCA is committed to the protection of children and vulnerable adults

Are you an inspirational retailer looking for a great place to reach your full potential and make a difference with an exciting and expanding charity?

Dogs Trust is the UK’s largest dog welfare charity. We care for around 9,000 stray and abandoned dogs each year through our network of 21 rehoming centres across the UK and Ireland. We never destroy a healthy dog.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We're looking for a commercially minded Assistant Store Manager to be available 3 days a week to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand.

Reporting to the Store Manager (and also covering their full-time duties when they are on leave), you will be part of a busy and dynamic retail environment that changes every day!

So, if you have retail experience and you're the kind of person who enjoys leading from the front, motivating people and driving sales through commercial awareness and inspirational customer service all whilst making a difference to the dogs in our care, apply now!

Pain Management Service Lead (Maternity Cover)

Contract: Fixed term maternity cover until 1 March 2022

Hours: 21 per week

Location: London

Salary: £30,821 pro rata (actual £22,817)  

We have an exciting opportunity for an accredited healthcare professional to join our Clinical Services Department on a fixed term basis as a Pain Management Service Lead. 

The purpose of the role is to make specialist pain management interventions available to all service users across our five treatment centres which are situated in London, Glasgow, Manchester, Newcastle and Glasgow.  

You will take a lead role in relation to the broader physical therapy at Freedom from Torture and will act in an advisory role to all of our treatment centres and to the Clinical Secretariat regarding recruitment, clinical standards and development. You will hold a small caseload in the centre in which you are based, (London) and you will oversee a team of volunteer physical therapists (physiotherapy, osteopathy, massage) providing direct clinical provision to survivors of torture and organized violence through individual and group interventions.

The ideal candidate for the role will have knowledge of the impact of torture and exile on individuals and families across the full range of ages and phases of the life cycle, extensive experience of delivering physical therapy services to those who have experienced trauma, and experience of working clinically with asylum seekers and refugees

This is an important role within Freedom from Torture. A role where no two days are the same and where your level of commitment, knowledge, experience and skills will benefit so many.

If you believe you have the qualities necessary to perform well within this position, we would like to hear from you.

To view the Job Description and Person Specification, please click the link provided.

Please note CV and cover letter addressing the JD and Specification of the role are mandatory to be considered for the position.

Candidates must have the right to work in the UK to be considered for this position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

Our team of dedicated professionals provide direct support to survivors including psychological therapy, physical health services, legal and welfare support, and expert medical reports for use in survivors' asylum claims. We also support other providers to deliver high quality rehabilitation services to survivors. 

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. 

We reserve the right to close the vacancy early if we receive a high volume of applications.
 
 Closing date: 19/02/2021  
 Expected date of interviews: 26/02/2021

Freedom from Torture is striving to be an Equal Opportunities Employer.

No agencies please

Business & Human Rights Resource Centre is seeking an Assistant Accountant to work in the four-person Finance Team, as part of our Global Team working in 20 locations around the world.

• Terms and Conditions: £27,000 p.a + 5% pension contribution; 24 days of Annual Leave
• Contract type: open-ended; full time – 35 hours/week
• Reports to Head of Finance
• London or South East England – attendance at London office usually once per 1-2 weeks
• Closing date: 29th of January 2021
• Interview date: 5th of February 2021

Job description

Achieve efficient financial transactions, month-end processing, and pay-roll as part of the professional financial management of the organisation, delivered by the Finance Team, in collaboration with our Global Team and partners.

Key Responsibilities

Accounts Payable:

• Secure coding/authorisation, ensuring that they are correctly coded, authorised, and input onto SAGE.
• To prepare payment runs including supplier payments, refunds, expenses, and foreign payments.
• Process petty cash and the company credit card transactions
• To file accounting records on a regular and timely basis.

Pay-Roll:

• Work with Head of Finance to process UK & US monthly payroll to respective agencies and check output

Month-End and Quarterly Processing:

• Month end processing including
  • Bank reconciliations
  • Month end journals
  • Variance analysis

Project Support:

• Work collaboratively and effectively with colleagues across the organisation on project finance.
• To respond to Regional Researchers and budget holder queries in a timely and professional manner.
• To monitor the Accounts email inbox, managing and distributing incoming mail as required and responding to queries in a timely and professional manner. Any other activities as directed by the Head of Finance

Key Skills required

• A minimum of 3 years’ experience in the role of assistant accountant or accounts assistance.
• Ability to build good working relationships with stakeholders at all levels, with a positive and problem-solving attitude.
• Ability to pick up new processes quickly, and take the initiative.
• Strong IT skills, Excel in particular, Sage Line 50 essential.
• Excellent attention to detail and conscientiousness.
• Strong organisational and planning skills, able to multi-task, prioritise effectively/efficiently and meet deadlines under pressure.
• Excellent written and spoken English skills.

Qualifications and Experience

• Experience of using accounting systems (Sage Line 50) essential.
• AAT part qualified finalist desirable.
• GCSE English (or equivalent).
• Proof of right to work in the UK

We are looking for an Operations Assistant to provide administrative support to the Operations Management Team and to help deliver effective internal communications across the directorate.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust rehoming centres cared for around 9,000 dogs; we never put a healthy dog down.

Accounting for 62% of the Dogs Trust workforce, the Operations Directorate is responsible for achieving the mission of Dogs Trust through the intake, rehabilitation and rehoming of dogs. The Directorate is split between four functions; rehoming centres, the Contact Centre, a field-based team and a team in the London office.

You will play a key role in ensuring that the work of the Director and the Senior Management Team is well organised and operates efficiently. This will involve organising and supporting internal and external meetings, liaising with key stakeholders and providing project support across the Operations team.

With the aim of empowering our people with relevant information you will be; researching, collating and distributing weekly and monthly communications to the wider Operations team, while also contributing to other internal communication channels across Dogs Trust. 

A strong communicator with a proven track record in a similar role, you will have good administration and organisational skills.

In return, we offer comprehensive benefits package, including excellent annual leave and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.  

So, if you want to help us make a difference to all the dogs in our care, apply now!

Valid manual driving license is desirable.

The role will be remote initially as we continue to be home based under COVID-19. However, the candidate should be able to commute into our London office in the long term.

Job Title:                       Community Support Leader

Location:                       Southwark

Contract:                       Full Time

Hours:                            39

Salary:                            £29,857 per annum

Contact:                         Victoria Robinson

Information:                  This role is shift work. Driver, full UK driving licence, is desired not essential. Experience in management is essential.

The Camden Society (London) is a Thera Trust subsidiary that provides innovative and modern support across London, enabling people with learning disabilities to live full and active lives. We are currently looking for a Community Support Leader to manage the support to people in Southwark. The successful candidate will work flexibly and within a dynamic and mobile team to ensure the delivery of high-quality, individual support to people within their communities.

The Community Support Leader will manage a team of Support Coordinators and Support Workers to deliver support that is in line with the wishes, aspirations, and choices of people. You will work with a senior management team to oversee a person-centered and sustainable community support for people with a learning disability.

You will:

Develop and manage person-centered support for people

Monitor the quality of support and be responsible for the safety of people we support and staff

Conduct a wide range of HR tasks, including line management Ensure the support is compliant with CQC and contractual agreements

Promote social inclusion and the vision and values of The Camden Society (London)

Network within the community for greater inclusion and opportunities

Ideal candidates will:

Take full direction from the people they support

Have experience in developing support for people with a learning disability in a community setting

Have experience of directing people to support others in ways that increase independence through positive outcome-based monitoring

Have experience of working to budgets

Have excellent communication skills

Keep accurate records

Be able to work as part of a team and also happy to lone work Have experience of working in a diverse setting and be able to meet the cultural needs of people

The Camden Society (London) share Thera’s Vision of:

 Showing that people with a learning disability can be leaders in society

Thera will be controlled by people with a learning disability People with a learning disability will check the quality of support from their Thera company.

Thera Group will be led by a charity.

We offer great rewards, comprehensive training, a pension scheme, childcare vouchers and opportunities for you to develop your career in the way you want. Due to the nature of the role, you will be required to complete an enhanced DBS check if successful.

Apply now to avoid disappointment. 

About Mowgli Mentoring
Mowgli Mentoring is a specialist mentoring organisation which aims to unlock human potential which accelerates economic progress and social change. Our vision is to inspire and enable effective mentoring for entrepreneurs and leaders to better solve local and global challenges. Our work centres around building conducive mentoring environments so that effective mentoring is available and accessible for all entrepreneurs and leaders to
drive change and growth.

We are a global organisation with a strong focus on emerging economies in sub-Saharan Africa, North Africa and the Middle East. We are a global and diverse team of 11, with team hubs in Bristol, UK and Nairobi, Kenya as well as a satellite presence in Morocco, Belgium and Spain. More information about Mowgli Mentoring is on our website , and in our 10 year Impact Report .

Having spent the last 13 years developing effective mentoring programmes for others, delivering work for a number of high profile clients in the UK, Middle East and Africa including FCO/DFID, European Union, UN Women, the World Bank, Argidius Foundation, MAVA Foundation, Safaricom and more, we are now broadening out our offerings to expand the availability and accessibility of effective mentoring services for a growing number of clients.

We are a collaborative, committed, entrepreneurial and diverse team. We work hard, constantly learn, innovate and create meaningful relationships based on trust, respect and fun. If you are passionate about learning, training and leadership development and believe that education technology can create deep and transformational impact, this is an opportunity for you.

About the role
We at Mowgli Mentoring have big plans and need someone who is dynamic, creative and ambitious to lead our marketing effort, starting with outcomes-based planning exercises, the setting of KPIs and the design of a strategy and supporting campaigns that we can measure against those KPIs.

For Mowgli Mentoring, marketing is about results and accelerating our work to accelerate economic progress and social change. Therefore, a focus on results, optimisation and outcomes is of paramount importance.

We want to achieve international growth at scale; we see this role as both supportive of and a springboard to further acceleration. We want our brand to become synonymous with mentoring in the fields of entrepreneurship, education and leadership development.

This is a new role which you can make your own as you collaborate with and are supported by a diverse and international team. Working closely with the Head of Development and the Communications Manager, CEO and the rest of the team you will help to make our plans a reality.

You will need to be a self-starter who is a champion of our brand and image, ensuring that our messages reach our target clients 1 and partners in the most efficient way, and converts into sales. But your role will not end here. You will lead on the production and dissemination of engaging written, podcast, video and graphic content, and help us demonstrate our purpose, relevance and value add, by engaging with priority audiences in new and innovative digital ways. In addition, you'll deliver analysis and insights that will inform our product and brand campaigning. 

Although we have a global appetite, we primarily work in emerging economies, with a strong focus on sub-Saharan Africa, North Africa and the Middle East. An understanding of marketing within these regions is desirable.

Key responsibilities
● Work collaboratively with the CEO, SMT and Communications Manager to plan outcomes and KPIs against organisational goals
● Develop audience personas, a thorough understanding of our key clients groups and target clients, their needs and reach strategies to drive sales conversion
● Build upon and execute Mowgli Mentoring’s Digital Media and Marketing strategy 
● Develop and communicate marketing plans, results and insights based on results.
● Relay product/service feedback obtained via social and digital channels to the team
● Steer, write, proofread and edit creative and technical content across different mediums to maintain a consistent tone of voice in all communications
● Lead on the development and creation of marketing materials, such as sales brochures and product sheets, and ensure brand guidelines are met
● Develop a full customer engagement journey, from visitor to lead to conversion and nurture through a funnel
● Conduct market research and analyse trends to identify new marketing, product and service opportunities
● Have a thorough understanding of campaign development and management, as well as campaign and web analytics
● Collaborate with our dedicated internal Knowledge Management Specialist to create thought leading, high value assets
● Collaborate with our Monitoring and Evaluation Manager to better communicate our impact and relevance
● Create and manage a calendar of events such as webinars, conferences and proactively seek out and secure speaking opportunities for thought leadership contributions
● Guide the day-to-day activities of the marketing team and Communications Manager 
● Support and lead on brochure design and video production, where relevant
● Actively contribute to team meetings, events and initiatives
● Any other task as requested commensurate with the broad remit of this post.

Person specification
Skills and attributes
● Highly creative and strategic
● Can create content that engages, informs, and inspires action.
● Exemplary writing, editorial and presentation skills required
● Proficient in marketing research, data analysis and presentation of insights to support strategy and product/service development and decision making
● Can design and execute campaigns, end to end
● Can use social management, email marketing and content marketing tools
● Strong community management and online relationship building
● Highly literate in all standard IT packages, including advanced Excel skills
● Strong attention to detail
● Ability to manage a wide and varied workload, managing competing deadlines whilst maintaining the highest standards
● Ability to communicate clearly and persuasively across different levels, with local and international teams and stakeholders
● Knowledge of design packages such as In-Design and video editing software desirable
● French and/or Arabic language skills would be an advantage but are not essential
● Passion for and commitment to further Mowgli Mentoring’s mission

Qualifications and experience:
● Bachelor’s or Master’s degree in marketing/digital marketing and/or a related field
● 4+ years of digital marketing experience within a related sector/industry
● Some agency experience is desirable
● Some experience in one or more of the following areas is desirable; coaching/mentoring (personal and professional development), leadership development, international development, business consulting, business development/sales, in-person/online training and/or adult learning, education and development
● Ability to work effectively in a fast-paced, collaborative and innovative environment
● Strong knowledge of various marketing, website and analytics tools such as Mailchimp, Square Space, Google Analytics, CRM systems and content management systems
● Demonstrable experience of having designed and executed effective marketing campaigns in one or more of the following; UK, US, Europe, Middle East and/or Africa
● Demonstrable experience leading and managing SEO/SEM, marketing databases, email, social media and/or display advertising campaigns
● Proven experience in landing page/campaign testing and optimization 
● Working knowledge of ad serving tools
● Knowledge of the UK’s Data Protection Act & General Data Protection Regulation and its implications for data capture and management

How to Apply

Please send your CV and a covering letter to the recruitment email address (which can be found in the attached job description or on our website), ensuring that it outlines how your experience meets the person specification requirements, as well as your motivation for joining Mowgli Mentoring.

In addition to CV and covering letter please also send:
- a writing sample from a previous role e.g. marketing content
- a brief outline of how you would approach promoting a new online mentoring course aimed at mentors within business incubators or accelerators in East Africa. This should be no more than 1 side of A4.

Your cover letter should also indicate your available start date. Interviews will be held the week of the 15th of February via zoom. Applications should be emailed , noting Digital Marketing Manager in the subject line, by 11.00 UK time, Monday 8th February 2021.

Mowgli Mentoring is an Equal Opportunity Employer. If you have any questions about this role please contact Maia Gedde