Cafe manager jobs

This is a senior interim role, responsible for the effective day-to-day running of the organisation, ensuring financial discipline, staff confidence and delivery against strategy.

The role includes oversight of operational delivery, people management, marketing and communications, and fundraising operations (working closely with relevant departmental leads and the Board).

• Reporting to: Chair and Board of Trustees
• Contract: Interim – initial 6-month period (with potential for extension subject to organisational needs)
• Salary: £65k full-time, part-time hours considered. 
• Location: Hybrid: London, South Coast and home working
• Start Date: As soon as possible.

Background

UKHarvest is a food waste and food education charity supporting vulnerable people experiencing food insecurity in the community, though a number of impactful and groundbreaking projects. Our mission is to reduce food waste and increase food security. Our education programmes (NOURISHed), Community Food Hubs, Grub Clubs and Community Grub Clubs are designed to overcome social barriers and food insecurity by connecting people through food.

We operate two community food hubs that deliver hot meals and community food education and engagement; Nourish Hub in London and Nourish Hub Cafe in Bognor Regis. Both spaces fulfil our mission to create warm, welcoming community spaces where people can regain their independence and confidence through the medium of food. Our projects are supported by our food rescue operation that collects quality surplus food and redistributes it through projects in the community.

Purpose of the Role

The Charity founder and CEO is retiring from her post and in this period, UKHarvest requires an interim Chief Operating Officer. This COO will provide strong, calm and effective operational leadership during a period of transition, ensuring continuity, stability and confidence across the organisation.

This is a hands-on, delivery-focused role focusing on day-to-day operational delivery, financial discipline, staff reassurance whilst maintaining confidence among funders, partners and stakeholders, while ensuring UKHarvest continues to deliver impact against its strategy.

Key Responsibilities

1. Operational Leadership & Continuity

• Lead the organisation’s day-to-day operations, ensuring services are delivered safely, efficiently and in line with our agreed strategy.
• Maintain operational focus and performance during a period of leadership change.
• Ensure effective coordination across all functions, projects and locations.
• Act as a visible, accessible and reassuring leader for staff and volunteers.

2. Financial Discipline & Organisational Sustainability

• Take responsibility for robust financial management, budgeting and cashflow oversight.
• Work closely with the finance function and Board to ensure strong financial controls, reporting and compliance.
• Ensure resources are deployed efficiently and in line with charitable objectives.
• Support funder confidence through clear financial governance, delivery assurance and transparency.

3. People Leadership, Staff Reassurance & Culture

• Provide clear, confident and empathetic leadership to staff and volunteers.
• Maintain morale, clarity and stability across teams during the interim period.
• Ensure appropriate structures, line management and accountability are in place.
• Foster a values-led, inclusive and supportive organisational culture.

4. Functional Oversight & Line Management

• Hold overall responsibility for core operational and enabling functions, including:
  • Operations, logistics and programmes
  • Education
  • Finance and administration
  • People and volunteer management
  • Marketing, communications engagement and PR
• Provide clear direction and support to functional leads and teams, recognising direct accountability for these areas.
• Ensure external communications, reputation management, media engagement and events activity are well managed, coordinated and aligned with organisational priorities.

5. External Relationships & Stakeholder Confidence

• Act as a senior operational point of contact for funders, partners and key stakeholders.
• Support confidence among funders and partners through consistent delivery and professional operational management.
• Represent UKHarvest at appropriate external meetings, events and forums.

6. Governance & Board Support

• Work closely with the Chair and Board, providing timely, accurate and relevant operational information.
• Support effective governance through clear reporting, risk management and delivery against agreed priorities.
• Ensure compliance with all relevant legal, regulatory, safeguarding and health & safety requirements.

Essential Experience & Skills

• Proven senior operational leadership experience, ideally at COO, Director or equivalent level. (10 years)
• Experience within the charity, not-for-profit, food, logistics or community sector or demonstrably transferable commercial experience.
• Strong experience of financial management, budgeting and operational controls.
• Demonstrated ability to lead generously and reassure teams during periods of change.
• Excellent communication skills, judgement and emotional intelligence.
• A belief in social justice, environmental sustainability and reduction of food waste. 
• Comfortable operating in a hands-on, delivery-focused interim role.

Desirable Experience

• Experience overseeing marketing, communications, media relations and events management.
• Experience working with a diverse range of functions, funders, partners and volunteers.
• Previous interim leadership

To apply, please submit your CV and cover letter to UKHarvest.

Position Closing: Sunday 22nd February 12 noon

Inital interview Tuesday 24th February - final interviews Friday 27th February

We are looking for an experienced and enthusiastic Café Cook to join our Putney School of Art and Design team at Enable! This is a unique opportunity for a cook with passion to continue our good work introducing a diverse range of new classic and favourite home cooked dishes. 

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.

Reports to: Operations Manager

Based: Putney School of Art and Design

Salary: London Living Wage £13.85 (£15.52 Inclusive of Annual Leave)

Contract: Casual 
Work Arrangement: 4 days per week, On-site

DBS: Enhanced with Children

Role Overview: 

The PSAD café is the heart of our school where we pride ourselves on our creativity, diversity, and community. Our values are reflected in our broad range of lovingly made home cooked vegetarian dishes, freshly prepared and served each day. An integral service highly valued by our loyal customer base, a mixture of local artists and those new to the creative sector. 

The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all. Today, managed by Enable and firmly rooted in the community, the school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people. 

Main Duties/Responsibilities:

• Plan the daily menu, prepare, cook and serve meals, serve hot and cold beverages and other food items 
• Serve customers efficiently with food and drink orders and take payments 
• Assist in preparation of cafe and counters before, during and at the end of service 
• Offer customers amazing standards of customer service and car 
• Responsible for cleaning all kitchen equipment and work areas, including cooker, microwave, work surface, display and storage areas and fridge, observing strict rules of hygiene 
• Ensuring adequate stock levels of supplies and consumables for café area by contributing to the ordering of stock, including the purchase of fresh produce as required 
• Ensuring compliance with all legislation including H&S and food hygiene and undertake all checks and tests as required by Environmental Services. 

Skills and Experience:  

• You must be a clear communicator who prides themselves on providing excellent customer service with the ability to build a great relationship with our loyal following of students and friends who visit the café. 
• You have previous experience of working in the food and beverage industry or the catering sector 
• You are reliable and self-sufficient with an ability to prioritise your work and use your initiative to undertake a variety of tasks 
• Be proactive, and versatile, with willingness to be flexible to help meet urgent and important business deadlines. 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.

WRAP are looking for a self-motivated and proactive person to manage its day-to-day operations, have responsibility for securing necessary funding and lead on strategic development.

WRAP is a small charity based in Stratford-upon-Avon, covering South Warwickshire, established over 25 years ago to preserve and protect the health of those with cognitive brain disorders. It delivers a range of services to support people affected by dementia, including a weekly café, a memory box loan scheme, an education programme for carers and a music group.

Closing date: 27th February 2026

Interviews will take place on the week commencing 9th March 2026

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

The Media Campaigns Manager will lead the creation and execution of high-impact, insight-driven media campaigns and sponsorship opportunities that support income generation while strengthening student engagement. The postholder will oversee the Union’s media sales function, managing and expanding the business development strategy, operational processes, and portfolio of marketable assets.

Do you have experience in income generation through media sales, sponsorships, partnerships, or commercial marketing activity? Do you also have experience coordinating the operational delivery of campaigns or events? If the answer is yes, then we want to hear from you. Our ideal candidate will have a good working knowledge of media sales, sponsorship, brand activations, and advertising marketplace dynamics, along with a comprehensive knowledge of sales techniques and practice

Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.​

Background​

​Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good.  We do this by being a warm-hearted community open to God, to all, to growth and to transformation.  Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.​

Reporting to:Chief Operating Officer.

Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.

Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45,400.

​What You'll Do:​​

​Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. ​

​Some of the Key Responsibilities of the role:​​

• Events

  • To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
  • To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
  • To be on duty as part of the team rota delivering events.

  Café Restaurant

  • To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.

  Management

  • To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
  • To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
  • To attend Diary Management and Head of Department Meetings.
  • To ensure all marketing and relevant information reaches the marketing team in a timely manner.

  Shop

  • To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.

  Visitor Engagement & Families Programme

  • To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.​

We are looking for a Head of Commercial Enterprise who will has:​​

• Significant management and leadership experience.
• Excellent customer service skills.
• Excellent financial, numerical, and administrative skills.
• The ability to work within tight deadlines, highly organised with excellent time management skills.
• Excellent written and oral communication skills.
• Confidence and is self-starter, diplomatic and helpful.
• Flexibility and is a responsive team player.
• Evidence of strong IT skills.
• Experience of working in a unique venue or similar environment.
• 3 years operational experience of running events.​

The Commercial & Events Manager will line manage front of house and hospitality staff, foster a positive and values-led team culture, and lead relationships with café and bar partners to ensure a joined-up, high-quality experience for everyone who comes through Joy’s doors.

As a key presence within the building, you will oversee the end-to-end planning and delivery of events, taking responsibility for visitor experience and acting as the lead point of contact on event days. You will play a central role in shaping and delivering Joy’s commercial events programme, helping to build a vibrant, inclusive and financially sustainable offer across the building. Working at the intersection of culture, community and commerce, you will develop a compelling programme of events and hospitality activity that supports Joy’s ethos while contributing to its long-term sustainability.

You will lead on commercial events strategy, sales and income generation, managing the full events pipeline from initial enquiry through to delivery. Working closely with Directors and cross-site colleagues, you will identify new audiences, formats and opportunities, and support the growth and evolution of Joy’s commercial offer over time.

Check out the candidate pack for full details.

Hope Church, Diss is seeking a new Senior Leader to shape its vision and spiritual direction for the future.

Part of the Pioneer Network of churches, Hope Church is a vibrant, welcoming charismatic church in the heart of rural Norfolk. With a congregation of around 200-250 people, we are passionate about prayer, worship, discipleship, and community outreach. Our church family includes people of all ages and backgrounds, united by a desire to grow in faith and share the love of Jesus in practical ways. We value biblical teaching, Spirit-led worship, encouragement, transparency, generosity and hospitality. We actively engage in our community through initiatives such as food distribution hubs, community cafe, a men’s shed workshop, schools and children’s work and prayer spaces. Internationally, we support mission work across Peru and Kenya.

We are currently seeking an experienced Senior Leader who is spiritually discerning, visionary and strategic in focus, committed to evangelism and community and an excellent communicator and teacher of the Word of God. You will lead and develop the Leadership Team, staff and volunteers, preach and teach regularly, oversee church teaching programmes including Alpha and connect groups, promote discipleship and spiritual growth, and represent Hope Church in the wider community, with local churches and within the Pioneer Network.

Help us make art matter.

Firstsite is seeking an experienced and motivated Trusts & Grants Manager to lead our trusts and grants fundraising and secure vital income for our programmes, including Holiday Fun, YAK, exhibitions, learning, and community projects.

This is an exciting opportunity to join a creative and purpose-driven team and play a key role in shaping work that has real impact in our communities.

About the role

As our Trusts & Grants Manager, you will:

• Develop and deliver a proactive trusts and grants fundraising strategy.
• Secure funding from trusts, foundations, and statutory bodies, with a target of £120,000 for 2026/27, contributing to an overall organisational target of £300,000.
• Identify and research new prospects, write high-quality funding applications, and produce compelling cases for support.
• Manage the grants pipeline, deadlines, and reporting requirements.
• Work collaboratively across the organisation to gather budgets, impact data, and programme information.
• Build and maintain strong relationships with funders.
• Uphold best practice in safeguarding when working with young people through programmes such as YAK.

You will be the organisation’s specialist in trusts and grants, supported by the Head of Philanthropy and working closely with colleagues across Firstsite.

About Firstsite

Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone. We do this by championing creativity as a catalyst for positive change in society, celebrating everyone's imaginations as places to shape a better future and demonstrating the impact of art and galleries at the centre of everyday life.

We collaborate with people where, together, we can have the most impact and we share the results of our work with diverse audiences to influence change.  We do this in three places: in our award-winning gallery, reflecting our radical region and digitally with audiences around the world.  To do this well we have four values that help us do what we do, to the best of our abilities:

Creative – Inclusive – Agile – Responsible

Who we’re looking for

Essential

• Proven experience securing income from trusts, foundations, or statutory funders.
• Strong research skills and ability to identify new funding opportunities.
• Excellent written communication and proposal-writing ability.
• Highly organised, able to manage multiple deadlines and coordinate information.
• Collaborative, confident working with teams, partners, and stakeholders.

Desirable

• Experience in arts, culture, or charity sectors.
• Understanding of impact measurement and evaluation.
• Experience coordinating or supporting volunteers.

Key Responsibilities

• Research new funding opportunities and develop a proactive grants strategy.
• Draft and submit funding applications and proposals.
• Maintain an accurate pipeline and deliver timely reports.
• Work with programme teams to gather budgets, outcomes, and evidence.
• Ensure funder reporting and compliance requirements are met.
• Support stewardship of funders and shape Firstsite’s case for support.
• Coordinate fundraising activity with the wider team.

Benefits

• 25 days annual leave plus bank holidays (pro-rata)
• Contributory pension scheme (conditions apply)
• Employee Assistance Programme
• Tailored training and development
• Staff discount in our café and shop

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.

Do you have good working knowledge of effective marketing practices and the student market? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience in planning a variety of innovative marketing campaigns, promotions and offers, along with experience of collaborating with multiple stakeholders in the successful delivery of projects.

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.

Role Overview: We are looking for a motivated individual to work with the church leadership and volunteers to deliver outreach projects including a community café and garden project. Support missional activities and help secure grant funding.

Requirements

• Strong English, computer skills, and Christian commitment (Essential under Equality Act 2010)
• Enhanced DBS clearance
• CV and references

Details

• Location: St John’s United Reformed Church, Wilderspool Causeway, Warrington WA4 6QE (with some travel/remote work)
• Hours: 18 flexible hours/week
• Salary: £14,938/year
• The closing date for applications is 26/02/2026; however, we reserve the right to close the application process earlier should a substantial number of applications be received.

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.

By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Income Generation

Salary £60,000

Reports to  CEO

Time commitment: 3 days a week (21 hours)

Start date: As soon as possible

Contract type - 12 months 

Applicants must have the right to work in the UK. 

We would consider a freelance contract 

Location  - London Bridge

About the organisation:

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

We create kind, nurturing spaces where we connect and improve our health and wellbeing

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities. 

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations. 

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities: 

1. Income Generation Strategy

· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).

· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.

· Monitor financial performance and make recommendations to meet growth and sustainability targets. 

· Monitor return on investment of additional marketing spend

· Budget setting and management of cafe, gym and marketing budgets 

· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.

2. Business Development and Partnerships

· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.

· Explore new partnership opportunities that enhance both revenue and social impact.

5. Line and Task Management

· Provide leadership, guidance, and performance management for 1 or 2 managers

· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.

6. Performance Monitoring and Reporting

· Set measurable targets for income generation and and track progress regularly.

· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.

· Report to the leadership team on performance, insights, and opportunities for improvement.

7. Values-Driven Leadership

· Embed the organisation’s mission and values into all business and marketing activities.

· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification 

Qualifications

· Relevant degree or professional qualification in business, social enterprise, or a related field.

· Professional development in leadership or business management is desirable.

Experience

· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business. 

· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.

· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.

Skills and Competencies

· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

· Excellent leadership, team management, and people development skills.

· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.

· Ability to balance financial objectives with social mission, embedding values in all activities.

· Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment

We have an exciting opportunity coming up within Victim Support. We are looking for a Children & Young Person (CYP) Team Lead who will manage a team of CYP Caseworkers across Cumbria.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Team Leader you will play a vital role in supporting a team of CYP Practitioners in providing high quality, end-to-end support to all children and young people who have experienced domestic and/or sexual abuse across Cumbria. You will support and guide your team to achieve key performance indicators, provide appropriate information and support, complete regular 1-1 performance reviews and annual appraisals.

You will need:

• good understanding of domestic abuse and its impact on child victim/survivors
• experience leading a team
• to be able to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning
• demonstrable experience of working in a similar setting or position
• strong communication skills and be able to present and educate service users and agency partners
• the ability to work independently and prioritise a busy workload
• An enhanced criminal record check is required for this role

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.