Cafe manager jobs
Swarthmoor Hall in Ulverston is a place of international significance as the birth of the Quaker movement. It comprises a small historic visitor attraction with gardens, a café, on site holiday accommodation plus facilities for the local community. Swarthmoor Hall has lots to offer local visitors and tourists, it is a great place to work with an excellent team. We have plans to develop the attraction further, this along with increasing visitor numbers means we need two new staff.
We’re looking for motivated and flexible staff to support us opening the Hall and gardens to more visitors, as well as promoting and supervising our self-catering holiday accommodation and café to be open year-round.
In this role, you will bring experience of managing people, and you will have skills and abilities from working in a range of relevant work settings e.g. café/holiday accommodation/visitor attraction. You will bring lots of energy and ideas on how we can continue to increase the numbers of visitors and improve their experience.
The site is open all year round in 2025, Wednesday to Friday as well as some weekends and bank holidays, and we’re looking to extend this in 2026 and beyond as we grow and develop.
We have a generous staff package including annual cost of living salary reviews, an exceptional pension scheme, substantial holiday entitlement and health and well-being resources.
Interested? Visit our website to learn about the history of Swarthmoor Hall, what we do now, and the values of the Quakers, which are a core part of our identity.
Come and visit us - we’re a short walk from Ulverston station with plenty of parking on site for cars or bicycles.
For details on how to apply, please visit our website.
Closing date: 8.00am on Monday 28 July 2025.
Interviews: 5 and 6 August 2025.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK’s most inspiring and best-known faith-based organisations, is looking for an enthusiastic and dedicated Assistant Manager to be part of the team at Hadleigh Training Centre Essex.
Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.
Key Responsibilities:
The Training Centre Assistant Manager will be responsible for understanding and actively monitoring all contractual and other relevant compliance requirements of all trainee funded placements. You will also be required to act as lead on the development and implementation of systems and processes to ensure these contractual requirements are met and recorded. This will include developing guidance materials and delivering training as required in order to support the HTC team. You will oversee operational monitoring of expenditure and income against the agreed set HTC budget and provide regular reporting on financial performance.
The successful candidate(s) will be able to demonstrate:
- A passion for developing and delivering transformative training programmes, with strong previous experience of having worked successfully in a similar role supporting the learning of adults with additional support needs.
- Strong previous experience of successfully delivering training programmes ensuring all contractual requirements are fully met.
- A strong understanding of adult social care funding streams, with demonstrable strong ability to monitor expenditure against budgets, and deliver accurate and timely financial reporting as required.
- Demonstrable strong experience of successfully leading and managing staff, including recruitment, development and performance management
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum 35 hours per week, working 08:30 - 17:00 Monday to Friday
Closing date: 23 July 2025
Please note, this advert may close early as interviews will be conducted on a rolling basis
Interview Date: 23rd July 2025
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced Adult BS Disclosure.
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note, this advert may close early as interviews will be conducted on a rolling basis
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Yateley Industries is a unique and ambitious charity which has provided employment in our factory, training, accommodation and community engagement for disabled and neurodivergent adults for over 90 years. Our mission is to create a more inclusive society where everyone can thrive.
Under the new management, the charity has developed additional activities, including Community Hub, Food pantry and Café, and is looking to reestablish the design and printing roots of the organisation. We have a new set of trustees, a dynamic leadership team, a re-energised workforce and a strategy for the development of our site.
While our history is long, our fundraising journey has only recently begun. The dedicated fundraising function was only established two years ago and in that short time, we've grown income from under £60,000 to £300-350,000 per year. That’s a testament to what’s possible here - and it’s just the beginning.
An opportunity has arisen to join Yateley’s entrepreneurial management team in the position of Trusts & Grants Manager, taking over and further developing on the strong foundations that have been laid in the last few years. There is still much to build and plenty of challenges to navigate but we believe this is a once in a career opportunity to shape a high-impact, high-potential function from the inside out.
If you're ambitious and want to leave a legacy, this is your moment.
Please submit an up to date CV and a Cover Letter of no more than two sides of A4, outlining why you are a good fit for the role. Make sure to reference your skills and experience to the Job Description.
To provide high-quality accommodation, meaningful employment, training and enriching opportunities for disabled and neurodivergent adults.




Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: asap
Key responsibilities:
- Catering for the Abbey resident team
- Catering for all Abbey bookings (including events, retreats, Abbey Café)
- Cleaning down the kitchen
- Overseeing all aspects of Food Safety and Health and Safety in the Abbey kitchen, including assisting the Abbey Manager for liaising with VoWH EHO inspectors and supporting further development of Food Safety and Health & Safety procedures, as they relate to catering, where needed
- Overseeing supplies ordering and stock control liaising with the Abbey Manager
- Liaising with the Abbey Manager to ensure accurate budgeting and cost control
- Leading menu planning and ensuring that the catering service at The Abbey supports the delivery of that part of our mission which aims to demonstrate ways of living that are healthy and ecologically sustainable
- Making the most of The Abbey kitchen garden and working with the garden volunteer team to plan and ensure that The Abbey kitchen garden is as productive as possible and that as much of the produce as possible from the kitchen garden is used in creating seasonal menus
Please see job description for further information.
Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields.
The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy.
We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.
About us:
Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.
Our Services:
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Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support, immigration, access to education and employment, healthcare and related matters.
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Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.
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Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children.
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Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.
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Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.
In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.
AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




The client requests no contact from agencies or media sales.
FIXED TERM UNTIL FEBRUARY 2027
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon
Our Healthier Lifestyles Service includes a programme of seated and standing exercise, health checks and social engagement together with our 3 Memory Tree Cafés. Memory Tree cafes combine music and singing, dancing, reminiscence, exercise, activity and social interaction providing a safe and relaxing environment for older people living with dementia and their carers. Our programmes are delivered in various settings across the borough including care homes, sheltered housing and community venues together with our own Brigstock Road Community Hall.
The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise and social engagement in a variety of local settings. These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions. They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.
Duties will include (but are not limited to) –
- Independently delivering chair-based exercise sessions daily in Croydon care homes to residents.
- As an Age UK Croydon ambassador promote our services including via talks and presentations to community groups across the Borough.
- Developing and maintaining good relationships with care home, health hub venue staff and partner organisations or talk providers.
- Working as part of the health hub team lead on the delivery of health hubs in various Croydon locations.
- To be the key point of liaison for all clients accessing the Activity Service.
- To support the promotion of the organisation, services, activities, and events.
- To contact clients when there are changes to the regular classes.
- Keep up to date with and the Activity Service changes.
- Awareness of risk assessments and GDPR compliance
- If qualified also delivering standing exercise sessions.
- Setting up equipment for activities and ensuring resources are ready for events.
- Delivering basic health checks including blood pressure, BMI and diabetes screening.
Closing date for applications: 9am, Thursday, 17th July 2025
Interview Dates: Thursday, 24th July 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Brixton House seeks an Event Manager
Key Responsibilities
The Event Manager plans and organises events, from start to finish, to ensure their successful delivery across Brixton House 7 studio spaces, 2 theatres and Café Bar.
No one day is the same at Brixton House. The versatility of the building enables us to host a wide range of events such as Meetings, Screenings, Conferences, Festivals, Music Gigs and Book Launches.
Event Coordination
• Meet with the client to understand the requirements of the event and the vision of the delivery
• Coordinate the various internal teams (technical, production, Customer Service Host) prior and on the day of the event
• Liaise with external contractors/supplier
• Develop and manage the event timeline in efficient manner
Venue Space Management
• Ensure the venue is fully equipped with tools, furniture, AV equipment
• Manage and set up the space according to resources and technical requirements
• Ensure the space aligns with the client’s vision and Brixton House standards
• Ensure all events comply to Brixton House policies (Health & Safety, Safeguarding, GDPR…)
• Conduct safety checks throughout the event
Management and Delivery
• Serve as the main point of contact for clients providing excellent customer service
• Address and resolve any issues that arise prior, during and after the event
• Ensure client satisfaction to secure returning business
Reporting
• Conduct post event internal and external evaluation to identify areas to improve
• Seek client’s feedback
• Report to Head of Commercial on budget
Who are we looking for?
• Minimum 2 years of extensive experience in event planning and venue management
• Ability to manage multiple events at once
• Strong project management skills
• Excellent communication and interpersonal skills
• Ability to think quick and find solutions under pressure
• A confident and professional communication style, complemented by excellent interpersonal skills
• Strong teamwork skills while also being self-motivated and capable of working independently when required
• Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
• Exceptional attention to detail and strong numerical skills
• Diplomacy and tact dealing with a broad range of clients
Background
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
1. Always be welcoming to our international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments
How to Apply
To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.
Visit our website and complete the below:
• Complete the monitoring form
• Upload your CV
• Upload letter of application, no more than two sides of A4, size 12 font
Deadline: Weds 16th July 2pm application closes
Interviews: Weds 23rd July to Friday 25th July 2025
Location: Brixton
Contract Type: Casual
Hours: As required. Minimum 4-hour call.
Salary: £14.22 per hour
You may also have experience in the following roles: Event Coordinator, Venue Manager, Event Planner, Conference Coordinator, Function Manager, Event Operations Manager, Hospitality Manager, Wedding Coordinator, Corporate Events Manager, Festival Coordinator, etc.
REF-222 545
Finance Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference?
A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese in Oxford. We are looking to recruit a new manager to take the Board of Finance (ODBF) forward with developing systems and reporting and being involved with all sorts of interesting and varied departments.
Position: Finance Manager
Location: Kidlington, Oxford/Hybrid
Hours: 37 hours per week
Salary: £49,748.09 per annum
Contract: Permanent
Closing Date: Sunday 3 August 2025 at midnight
Interview Date: Wednesday 13 August 2025, at Church House Oxford, Langford Locks, Kidlington, Oxford OX5 1GF.
It is recognised that August is a popular month for holidays. If you are unable to attend an interview on Wednesday 13 August 2025, please let us know. If you are shortlisted, we may be able to reschedule for a mutually convenient time. Please note that the final decision on the appointment will be made after the scheduled interview date of Wednesday 13 August 2025.
The Role
In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan Board of Finance and Trust custodian company, as well as supporting the larger finance team who look after the Board of Education.
The role will include taking ownership of the budget and forecast for ODBF, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations. The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.
You will play a key role within a Finance department totalling 9 staff. The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.
About You
We are looking for an experienced and highly motivated Accountant to join the friendly team in this Finance function. You will embrace the challenge that such a varied role brings.
With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities. In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.
You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all staff do have a desire to make a difference.
Benefits and Rewards:
- 25 days holiday per annum, rising each year by one day to a maximum of 30 days
- In addition to the statutory UK public holidays, the Diocese offers three privilege days
- Hybrid working
- Free parking and subsidised on-site café
- Generous employer pension contribution of 12.5%, including 1% death in service benefit (5% Employee Contribution)
- Electric car and cycle to work salary sacrifice schemes
- Access to wellbeing support via Employee Assistance Programme
- Enhanced family-friendly policies and a generous sick pay provision
- Access to low-interest financial services from Churches Mutual Credit Union, including loans
- An attractive modern working environment
The successful candidate must have the right to live and work in the United Kingdom.
If you would like to learn more about this opportunity before submitting your application, please feel free to contact the Director of Finance to discuss the role in further detail. Contact details are available once you start the process.
We want the organisations commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
You may have experience in other areas such as Deputy Finance Manager, Finance and Operations Manager, Finance Officer, Senior Finance Officer, Accounts Manager, Accountant, Business Accountant, Charity Accountant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Us
The Canalside Heritage Centre is a vibrant and much-loved community hub celebrating the rich industrial and natural heritage of Beeston and the surrounding areas. Since opening in 2017, the Centre has welcomed thousands of visitors through its doors—offering exhibitions, learning programmes, and events that connect people to their local history and waterways.
We’re now seeking a passionate, strategic, and community-minded Heritage Centre Manager to lead the next chapter in our story. This is a key leadership role, responsible for shaping the Centre’s future, driving financial sustainability, and deepening our engagement with the local community.
The Role
As Heritage Centre Manager, you’ll provide strategic leadership and hands-on operational management, ensuring the Centre continues to thrive as an inclusive, engaging, and financially resilient space. You’ll work closely with Trustees, staff, volunteers, and external partners to deliver a dynamic programme of events, exhibitions, and educational activities.
Key Responsibilities
· Leadership & Strategy – Set and deliver a clear vision for the Centre’s growth and long-term sustainability.
· Community Engagement – Build strong relationships with local organisations, schools, and heritage networks to enhance reach and impact.
· Team Management – Inspire and support a dedicated team of staff and volunteers, championing collaboration and professional development.
· Heritage Programming – Oversee the planning and delivery of exhibitions, interpretation, and education initiatives that celebrate local history.
· Income Generation – Maximise revenue through the Centre’s café, retail, venue hire, and commercial partnerships.
· Marketing & Profile-Raising – Lead creative marketing and communications to grow visitor numbers and community visibility.
· Fundraising & Development – Identify and secure funding through grants, sponsorships, and donor relationships.
· Visitor Experience – Ensure a warm, accessible, and enriching experience for all visitors.
About You
We’re looking for a confident leader and creative thinker with a passion for heritage, culture, and community impact.
Essential Experience & Skills
· A strong background in heritage, museums, visitor attractions, or community-focused initiatives.
· Proven experience in leading teams, including staff and volunteers.
· Sound knowledge of heritage interpretation, collections management, and public programming.
· A track record in business development and income generation.
· Excellent communication skills and a natural ability to build partnerships.
· Confidence in marketing and audience development, including digital strategy and PR.
Desirable Experience
· Experience of fundraising and grant writing in a cultural or charitable setting.
· Knowledge of local history, particularly the industrial and waterways heritage of Nottinghamshire.
· Familiarity with the governance and operation of heritage or cultural organisations.
How to Apply
If you’re an inspiring leader with a deep commitment to heritage and community engagement, we’d love to hear from you.
Please submit your CV and a cover letter outlining your suitability for the role
Application deadline: 31st July 2025
Candidates will be expected to attend an initial screening interview and then if successful a second interview with presentation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY DETAILS
DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information.
Refer to document attached (visible once you click 'Apply').
Job title: Operations Manager
Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Salary: £32,400 to £36,000 depending on experience
Contract: 12 months with potential/possibility of extension
Reports to: Church Leadership Team (Ministers and Trustees)
Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)
Closing date and how to apply:
8.30am on Friday 18th July 2025.
FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED.
Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
ABOUT THE CHURCH
We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.
Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer.
OUR ETHOS – GUIDING VALUES AND IDEALS
We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.
With this in mind, we want to reflect God’s love and character in our values and actions.
OUR VALUES
- We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
- We build relationships on love, compassion, and mutual respect.
- We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
- We seek to reflect God’s generosity, integrity and honesty in business.
- We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
- We believe leadership is servant-hearted, and all are encouraged to take part.
- We seek to express encouragement, forgiveness, and lasting hope.
OUR WORK AND MISSION
Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.
OPERATIONS MANAGER - ROLE RESPONSIBILITIES
The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.
This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.
A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.
The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.
They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.
Leadership:
- Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
- Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
- Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
- The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.
Building Management:
- Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
- Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
- Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
- Provide the Trustees with regular building management reports.
Compliance and Legal Administration:
Provide effective management, administration, organisation, and compliance with UK laws, for:
- The maintenance of a safe and healthy working environment.
- Safeguarding, equality and inclusion.
- HR matters including safe recruitment, induction, training and employee development.
- GDPR
- Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
- Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
- Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
- Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
- Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
- Keep administrative records. Provide reports for the Trustees.
Administrative Services and Support:
- Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
- Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
- Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
- Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.
Financial Oversight:
- Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
- Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
- Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.
Provide financial oversight, management, and support for:
- Venue ministry finances, pricing and strategy
- Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
- Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
- Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.
PERSON SPECIFICATION
Essential Personal Skills and Characteristics:
- A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
- Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
- Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
- Attention to detail
- Time-management
- Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
- Excellent communication skills and interpersonal skills with a wide range of people.
- Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
- People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
- Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
- Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.
PREFERRED WORK EXPERIENCE
Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.
Preferred leadership experience – preferably in a church or other Christian organisation:
- The ability to contribute to the management decision making process.
- Understanding of the church and charitable sector.
- Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
- Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.
Other preferred areas of experience, skill and understanding:
- Operations and building management.
- Administrative and operational support,
- Human Resources, including employment laws, practices, and administration.
- Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
- General church administration, organisation and communications.
- UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
- Safeguarding administration and understanding of training requirements at a team leadership level.
- Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
- Venue management.
- Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
- Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
- Education: Bachelor’s degree or equivalent experience in the work environment.
- Holds a UK driving licence.
This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.
EQUALITY, DIVERSITY AND INCLUSION
Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.
We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.
As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.
Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:
A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.
They need to:
Be an active member of Westbourne Grove Church.
Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.
Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.
This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.
Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.
Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.
Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.
If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.
TERMS AND CONDITIONS AND HOW TO APPLY
The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.
Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.
In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.
Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.
Your cover letter should include:
1. Why you would like to work at WGC generally and this role specifically;
2. Why you think your skills and experience make you a good candidate for this role;
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.
Thank you.
Refer to the document attached. We require a CV and a Cover Letter of no more than 2 pages addressing the following questions:
1. Why you would like to work at WGC generally and this role specifically
2. Why you think your skills and experience make you a good candidate for this role
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
The client requests no contact from agencies or media sales.
Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.
The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.
The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.
The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.
This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.
This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).
The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).
To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the vibrant team at Northampton Students’ Union as a Catering Assistant, where you'll help deliver exceptional food and drink services to our campus community. This role involves supporting food preparation, maintaining high standards of food hygiene, assisting with food displays, monitoring temperatures, and safely transporting meals across campus. You'll be part of a friendly and supportive environment, contributing to the student experience while developing your skills in a fast-paced and rewarding role. If you're passionate about excellent service and thrive in a team, Northampton Students’ Union is the place for you!
Principal Duties and Responsibilities of Post-Holder:
- Assist in the preparing and assembling food items according to the café’s menu. Maintaining a clean and sanitary workplace and using proper food handling tools.
- Follow food safety & hygiene standards during the preparation, storage, and handling of food.
- Provide excellent service to customers, including taking orders offering menu recommendations, and ensuring customer satisfaction.
- Assist in setting up catering events, including arranging food displays, ensuring proper portion sizes, and ensuring the presentation is appealing. Ensure all arrangements comply with food hygiene best practices and relevant regulations.
- Transport cooked food safely to various premises around campus, ensuring it is stored and delivered in compliance with the food safety regulations, including maintaining appropriate temperatures and preventing contamination during transit.
- Monitor food and beverage inventory levels and help replenish stock as needed. Ensure all food and ingredients are stored properly and in accordance with food and regulations.
- Carry out food temperature control monitoring, including checking, recording, and maintaining appropriate temperatures during storage, preparation, cooking, and transportation.
- Maintain a clean and hygienic work environment, including cleaning kitchen equipment, tables, serving areas, and restocking supplies.
- Work collaboratively with management team and student staff to ensure smooth operations during busy periods.
- Assist with cash register duties, including taking payments and providing change as necessary.
- Follow all food safety guidelines, sanitation procedures, and health safety regulations to ensure the safety and well-being of staff and customer.
- Manage inventory and place food and beverage orders in alignment with operational needs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).
What you will do:
The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.
You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:
· The Five Arrows Hotel
· The Bow Pub
· Wine at Waddesdon (both wine sales and wine related events)
· Waddesdon online shop (predominantly wine)
· Afternoon teas and special food events in Waddesdon’s Manor Restaurant
The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.
Key responsibilities include but not limited to:
- Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
- Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
- Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
- Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
- Develop the online wine business including the Waddesdon Wine Club.
- Manage marketing campaigns using the full marketing mix across online and offline channels.
- Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
- Use a CRM database and email software to effectively manage communications.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
- Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.
Your areas of knowledge and expertise that matter for this role:
- Proven experience delivering successful marketing campaigns
- Experience of managing budgets, achieving targets, business reporting and forecasting
- Comprehensive knowledge of hospitality, events and the heritage sector
- Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Excellent copy writing and proof-reading skills
- Experience of using WordPress, GA4, Meta and CRM systems
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.



