Care and services research officer jobs
Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.
What you’ll do:
- Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
- Deliver timely, personalised thank-you messages and donor communications
- Support donor retention by monitoring giving patterns and engaging lapsed supporters
- Develop supporter journeys and automated touchpoints across email and CRM
- Help ensure every donor feels valued and connected to Treloar’s mission
- Contribute to events and fundraising campaigns, occasionally outside office hours
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who:
- Experience working with supporter databases (CRM experience ideal)
- Good level of standard education including Maths and English
- Proficient in using Microsoft Office Suite
- Strong attention to detail and an enthusiasm for using data
- The ability to plan, prioritise, and manage a varied workload
- A friendly, collaborative, and proactive approach
- A genuine passion for Treloar’s mission and values
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
- A supportive and inclusive working environment
- The chance to be part of a purpose-driven organisation with a real sense of community
- Excellent training & development opportunities
- Life insurance & Critical Illness Cover
- Group Personal Pension & Occupational Health schemes
- Health Cash Plan & Perkbox discount scheme
- Free wellbeing activities (e.g. gym/yoga/Pilates)
- Free parking & many other benefits
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.
Closing date: Wednesday 10th December at 12pm
Interview date: W/C 15th December 2025
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.
What You’ll Be Doing
- Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
- Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
- Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
- Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
- Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
- Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.
What We’re Looking For
- A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels.
- A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries.
- A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness.
- A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together.
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.
Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training.
Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.
You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.
This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.
Key responsibilities include:
- Provide digital leadership across the organisation, increasing capability, confidence and collaboration.
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Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media).
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Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is:
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informed by user need
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written in plain English and inclusive language
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trauma-informed and strengths-based
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tested, iterated and continuously improved
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Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate.
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Build relationships with sector peers, tech partners and funders to share best practice and explore innovation.
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Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design.
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Ensure induction, documentation and systems support efficient and sustainable working.
Essential knowledge, abilities, skills and experience includes:
- Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting.
- Successful track record leading mid–large scale website and digital development projects.
- Credible technical expertise for a senior role, including SEO, analytics and optimisation.
- Excellent project management experience and commitment to taking accountability for tools like Asana and Notion.
- Positive, solutions-focused mindset with a commitment to innovation and improvement.
- Substantial experience leading dispersed teams, including wellbeing, performance and professional development
- Experience designing and delivering digital services for families in crisis or underserved communities.
- A real commitment to equity, diversity and inclusion within your role.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Respond on CharityJobs to these 5 questions:
1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.
2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.
3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?
4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth.
5. Using data and insight to drive improvement: Give an example of how you’ve used digital analytics, SEO, or user data to inform decision-making and improve a service or platform.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of two world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.
The Role
This role will take day-to-day ownership of key operational processes across Cosmic’s NICU and PICU support, ensuring smooth delivery, strong relationships across hospital teams, and the continual improvement of internal systems.
The Operations Executive plays a central role in keeping Cosmic running smoothly across both hospital sites and Cosmic HQ. This is a hands-on and varied position, combining operational coordination, ownership of key processes, and direct support to Cosmic’s Senior Leadership Team. This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by supporting our service delivery and fostering continuous engagement.
You will be responsible for maintaining high operational standards across our service delivery programmes, ensuring our units are well-stocked and supported, coordinating fulfilment activities, improving our internal systems, and helping strengthen Cosmic’s visibility within the hospitals.
This is an excellent opportunity for someone organised, proactive and compassionate, who enjoys taking ownership and making things work well for others.
Key Responsibilities
1. Operational Coordination Across PICU and NICU
• Act as a consistent and trusted operational contact for unit staff across St Mary’s and Queen Charlotte’s.
• Enhance Cosmic’s visibility in the units, ensuring noticeboards, communications and information materials are up to date and on brand.
• Lead end-to-end coordination of operational tasks across both sites, ensuring high standards and reliable follow-through.
2. Nutri-Care Campaign
• Coordinate Nutri-Care food deliveries to Cosmic HQ and our units.
• Distribute food items to NICU and PICU units at St. Mary’s Hospital and NICU at Queen Charlotte’s.
• Oversee stock storage at St Mary’s, Cosmic House, and Queen Charlotte’s, maintaining clear logs and ensuring resources never run low.
• Review family and staff feedback from the Nutri-Care surveys and share themes with the Service Delivery Manager to support service improvement.
3. NICU Welcome Bags & Corporate Volunteering
• Take ownership of stock levels for NICU Welcome Bags across both units, ensuring they are always ready for families.
• Work with NICU teams to develop practical solutions that ensure every family receives a Welcome Bag within 24 hours of arrival on the units, monitoring consistency and resolving any barriers.
• Prepare materials and coordinate logistics for corporate volunteer packing sessions, acting as the Cosmic lead on the day.
4. Stock & Supplies Management
• Maintain regular routines to check, restock and record Cosmic items on PICU and NICU units.
• Oversee stock of cereals, tea, coffee and other essential items that support families and staff.
• Maintain accurate inventory logs and recommend improvements to stock processes.
5. Office & Systems Management
• Manage routine supplier relationships and monitor service standards.
• Process and code invoices for approval and support compliance tasks such as health and safety checks, first aid and fire safety.
• Maintain organised shared drives and digital filing systems, ensuring they are up to date and easy to navigate.
• Ensure all Cosmic office equipment is functional and well-maintained.
• Coordinating diary bookings and logistics for meetings, events, and training.
• Overseeing health and safety compliance (first aid, fire safety checks).
• Support onboarding and leaver processes for new staff and volunteers.
• Manage Cosmic’s relationship with the NHS Post Room, overseeing all incoming and outgoing mail.
• Coordinate logistics for meetings, events and staff activities, ensuring information flows efficiently.
6. Support to the Senior Leadership Team
• Provide high-quality executive support including diary management, meeting coordination and travel arrangements.
• Prepare briefing and meeting notes, collate information for internal or trustee papers, and support follow-up on key actions.
• Undertake small operational projects or research tasks with minimal supervision.
7. Continuous Improvement
• Identify opportunities to improve operational efficiency, stock processes and internal systems across the charity.
• Recommend changes to the CEO, COO and support implementation.
• Champion consistency and high standards across Cosmic’s operations.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays.
• £200 professional development budget annually
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity and hospital colleagues to highlight the impact our supporters and fundraisers make to cancer patients.
You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter and marketing copy or devising a communications plan.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are a charity that provides loving, compassionate care and support for veterans and their families, living with disability or dementia. We do this through our Homes and our services reaching into the community. As we continue to grow, we are looking for a Marketing Officer to research and develop multi-channel marketing campaigns to drive occupancy and new services, and to lead on their implementation.
You will create and execute digital marketing campaigns to support our services, and work on design for inhouse creative projects, developing engaging on and offline materials. You will implement marketing plans to promote services offered both in and out of our Homes, produce digital content to engage and convert audiences, develop website content, and manage photography to maintain our image bank.
You will produce regular updates and analysis using data on our enquiry system, keep accurate records of activity and costs, and support monitoring of literature and merchandise. As a brand ambassador, you will ensure consistency across audiences and adhere to relevant legislation and guidelines.
We are seeking someone with experience in a busy marketing environment, excellent communication and copywriting skills, good design and IT skills, and strong analytical ability. If you are proactive, flexible, and committed to high-quality outcomes while demonstrating our mission and values, we would love you to join our team.
Purpose of the role
- To research and develop multi-channel marketing campaigns to drive occupancy and new services and to lead on their implementation.
- To create and execute digital marketing campaigns to support our services
- To work on design for inhouse creative projects, including the development of engaging on and offline materials for our services.
Key responsibilities
Marketing & Communications
- To implement the marketing plans to promote our range of services offered both in and out of our Homes.
- To research and develop relationships with media channels to negotiate media space and to design and deliver artwork.
- To produce digital marketing content and campaigns to engage and convert our priority audiences.
- To develop compelling and emotive content for our website ensuring it reflects the range of services we offer.
- To work on the design and production of literature and materials both on and offline to support our services and with teams across Fundraising and other departments.
- To develop and review marketing materials, ensuring they are up-to date and in line with our brand and key messages.
- To support on all photography to ensure our image bank is up to date.
- To develop merchandising from concept to production, working with other teams within fundraising and the wider organisation.
Process
- To produce regular updates and analysis making use of the data on our enquiry system (Found).
- To keep accurate spreadsheets of all activity and costs.
- To maintain the current Marcomms system to track and store projects, ensuring they are logged on the workflow system.
- To work with Fundraising on the monitoring of literature and merchandise.
Other
- To be a brand ambassador ensuring consistency to a range of audiences.
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience:
- Experience of working in a busy marketing environment with the ability to plan, prioritise and manage a varied workload delivering projects to a high standard.
- Experience using digital tools, such as website content management systems, photo or video editing software and the ability to pick up new tools quickly.
- Experience in implementing and optimising digital campaigns on google ads and meta and a good understanding of campaign tracking.
- Knowledge of SEO best practice and analytics packages.
- Good knowledge of relevant marketing and charitable legislation and guidelines.
Skills:
- Excellent communication and listening skills across a wide range of audiences.
- Excellent editing and copywriting skills with attention to detail and accuracy.
- Strong relationship building with the ability to work across teams and build effective internal and external networks.
- Good design skills including Adobe (other design packages).
- Good IT skills including MS 365, Teams.
- Strong analytical skills, with the ability to use data to improve marketing performance.
- Demonstrates commitment to our mission and values
Other:
- The ability to travel and work remotely, including the location of our Homes in Solihull, Surbiton, High Wycombe, and Worthing.
- Be willing to work flexibly including occasional evenings and weekends.
Personal characteristics should include:
- Demonstrates commitment to our mission and values
- Proactive and able to inspire collaboration across teams
- Committed to achieving high-quality outcomes and supporting team success
- A positive attitude
- Reliable, professional manner; flexible and calm under pressure
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic Research and Engagement Officer to plan and deliver engagement and research for our core and project work. This role involves listening and reaching out into communities to understand the experiences and concerns of local people using health and social care services and presenting this feedback to those planning and running services.
An ideal candidate is someone who walks into a room full of strangers and comes out with contacts, stories and having built a trusting connection. This role will include going out to geographical and communities of interest with an aim of making sure that we hear from all of the diverse communities of Wakefield District.
We recognise that research can be a term that puts people off, but we want to make research accessible and manageable for everyone. So, put simply, our research projects are always focussed on hearing from a specific community and we use different methods to reach them effectively and to capture their comments in ways that resonate and have impact.
Purpose
To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield District and represent this feedback to service providers and commissioners. The role involves some analysis of data and intelligence to influence change and improve services.
Main Duties and Responsibilities
This is a dynamic role with lots of opportunity to make it your own. We have a small team of Research and Engagement Officers, and each works slightly differently to achieve the shared goal of reaching out and exploring ways to capture and interpret the experiences of people who use local services. The main functions are:
- Engagement
- Research and Project Management
- Data and Intelligence Analysis
Person specification
Essential Criteria:
- Experience of engagement, particularly with seldom heard groups and communities.
- Strong communication and interpersonal skills.
- Strong teamwork skills.
- Capable of working independently and managing a varied workload.
- Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
- Experience using various research and engagement methodologies, including surveys, focus groups, interviews, and community meetings.
- Proficient in Microsoft Office, including PowerPoint and Word.
- Commitment to the principles and values of Healthwatch.
- Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
- Willingness to travel within the Wakefield area.
- Ability to work flexible hours, including occasional evenings and weekends.
Desirable Criteria:
- Experience in data analysis, both quantitative and qualitative.
- Experience producing impact-focused reports and summary documents.
- Familiarity with local services and community needs.
- Knowledge of the voluntary and community sector, especially in Wakefield District.
- Good understanding of health and social care sectors, especially within the Wakefield area.
Your local health and social care champion
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Orbis UK
Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.
Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.
At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.
Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m. These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.
Our ambition is to grow our income to £10 million per year within the next five years.
Overall purpose of the role
The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.
We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.
There are four key areas of responsibility for the role:
i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.
ii) Preparing high quality, written applications and reports to funders.
iii) Reviewing and growing a small Trust mailing programme (under 10K)
iv) Provision of support to the team in Raisers Edge data management and internal reporting.
Full details of the job description are attached below.
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· Minimum 25 days holiday pro-rated increasing with length of service
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
· Free Sight Test
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
· Contribution to cost of new prescription glasses
· Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: Friday, 5th December 2025
Interviews: W/C 8th December 2025
Start Date: January/February 2026
All applicants must have the legal right to live and work in the UK.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
Susan’s Farm is an energetic organisation delivering a broad range of activities. Our charitable purpose is to transform people’s lives through learning and therapeutic experiences on an organic working livestock farm. After six years as a charity, and following a recent governance and staffing review, we are now seeking to appoint a dedicated managing director to oversee all aspects of the charity’s work. The Managing Director will join a small but committed staff team and report to enthusiastic board of trustees.
Susan’s Farm is based in Houghton, a small village 3 miles from Carlisle and delivers its educational activities on site as well as on the other half of our farm near Armathwaite and for a neighbouring farmer at Aglionby. We have a small learning centre at Houghton and also work closely with Cumbria Wildlife Trust whose Northern office is on land adjacent to our farm.
We have three main strands of delivery; primary school visits, alternative provision placements and care farmer placements and are certified by Social Farms & Gardens. We are a beef and sheep Organic and Pasture for Life certified Farm. We also have hens and geese and some horticultural activity. Our farm produce is sold direct to the customer.
Susan’s Farm is a registered charity converting from a CIC in 2019. Before that our founder, Susan Aglionby ran educational activities on the farm over a period of more than 20 years. Over the last six years considerable effort has been devoted to professionalising the organisation and our delivery work and we are no ready for the next stage.
ROLE FOCUS:
To support, manage and provide dynamic leadership to Susan’s Farm and its staff and services. Working with the Board of Trustees to ensure that Susan’s Farm meets its requirements, as a charity in delivering services, and to maintain its reputation as a national and local leader in working to provide services to its beneficiaries through the experience of a farm. To further develop the organisation and the services it offers promoting the charity’s principles.
Closing Date 3rd December 2025. Interviews in the week commencing 15th December.
Application forms are available on our website.
For a conversation about the role or to arrange a visit please contact our office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DATA, IMPACT AND EVALUATION OFFICER
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
About the role
We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.
The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.
This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.
You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.
Key responsibilities
1. Data and systems
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Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement.
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Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work.
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Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight.
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Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements.
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Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from.
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Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection
2. Analysis and reporting (supporting fundraising and contracts)
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Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports.
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Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders.
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Contribute to reporting cycles and project monitoring for grants and commissioned work.
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Help identify and articulate trends or insights that strengthen our funding cases and future proposals.
3. Demonstrate and evidence impact
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Analyse quantitative and qualitative data to show outcomes, learning and social impact.
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Produce clear, engaging reports and summaries for internal learning and external audiences.
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Develop or refine theories of change and outcome measures that capture relational and person-centred change.
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Draw on wider research and evidence to contextualise and strengthen our impact story.
4. Stories and case studies
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Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care.
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Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life.
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Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns.
5. Support service improvement and learning
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Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating.
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Provide practical training and tools to build confidence and data literacy across teams.
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Support Directors and Leads to interpret learning and feed insights into service design and development.
Onboarding and immersion
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Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities.
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Use this experience to ground frameworks, reporting and data practices in the lived reality of our work.
About you
We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.
You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.
Essential
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Experience in monitoring, evaluation, data or research within a charity, public sector or community setting.
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Experience working with CRM or case management systems.
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Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI.
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Ability to design or refine data collection frameworks and indicators.
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Excellent written communication, able to translate data into compelling insight and learning.
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Strong relationship-building and influencing skills, with the ability to collaborate across teams.
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Organised and self-motivated, with attention to detail and follow-through.
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Reflective and values-driven, comfortable with complexity and nuance.
Desirable
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Understanding of relational or trauma-informed approaches to care and support.
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Experience in the mental health, social care or community sector.
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Experience supporting organisational learning or delivering training.
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Qualification in social research, data science, or a related field.
Please make sure you fully read the information pack for this role and tailor your CV and answers to the "written statement" screening questions to match our criteria.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Safer Places to recruit its new Chief Executive Officer.
Safer Places is a specialist support service for individuals at risk of, fleeing from, or recovering from domestic abuse, sexual violence, and stalking. We provide a wide range of trauma-informed services to adults, children, and young people across Hertfordshire and Essex, with safe accommodation available to those in need from across the UK.
As Chief Executive, you will:
- Lead Safer Places into its next chapter. This includes enhancing the charity’s service delivery, forging new partnerships, and expanding its role as a Registered Social Landlord to better meet the evolving needs of our communities.
- Embed Safer Places’s vision across the organisation – ensuring it is understood, embraced, and translated into action at every level.
- Have an entrepreneurial mindset to leverage opportunities for the charity to grow.
- Continue to ensure that Safer Places is recognised for the quality of its services, its commitment to inclusivity, and its highly trained, compassionate staff.
If you are inspired and excited by what Safer Places does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £85,000 - £90,000 p.a.
Location: Hertfordshire/Essex – most working hours will be spent collaborating with colleagues and partners at our offices and service sites, with flexibility for some remote work.
Employment term: Permanent / full time.
How to apply:
Please review the recruitment pack for further information about Safer Places, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 5th December 2025
Safer Places is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this CEO post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).
The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.
This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.
We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.
The Ideal Candidate for this role will have:
- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters
- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters
- Experience in managing effective and creative fundraising communications on social media and the website
- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities
- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas
This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.
The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Salary £27k - £34k PA dependent on experience
Upload a CV and covering letter to apply
Apply by: Monday 15th December
Interviews for this role will take place on Monday 22nd December
Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.
We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.
We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.
To read more about the opportunity and our work, including how to apply, please download the full appointment brief.
If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.
Closing Date: 21 December 2025
People Beyond Profit Screening Conversations: 22 December - 6 January 2026
Woman’s Trust Panel Interviews:
· First Stage (online): 13 & 14 January 2026
· Second Stage (in-person): 22 January 2026
Please note:
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Location – Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, with occasional travel to other Stoll Foundation sites, London-based museums and national archives.
Background
The Stoll Foundation is the leading provider of housing and support services to vulnerable veterans. Founded in 1916 by theatre impresario Sir Oswald Stoll to house severely disabled WWI veterans, The Stoll Foundation has provided a sanctuary to help veterans rebuild their lives for over one hundred years.
As The Stoll Foundation enters a new chapter, an opportunity has arisen for an enthusiastic and motivated Heritage Project Officer to join our team and oversee the day-to-day delivery of a 2.5-year heritage project. Veterans’ Voices: 100 Years of Housing Heroes is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to launch an ambitious project exploring the rich history of The Stoll Foundation while engaging our residents through workshops and events and building lasting ties with the local community.
Veterans’ Voices: 100 Years of Housing Heroes
The Heritage Project is a direct response to the sale of our main site, the historic Sir Oswald Stoll Mansions, which will be handed over to our neighbours Chelsea FC in 2027. While residents of the Mansions will move to nearby, higher-quality accommodation in the new build development of King’s Road Park, aspects of our heritage including the Mansions themselves, our on-site archives and the memories and stories of our residents are at risk.
From late 2025 until early 2028, the Heritage Project Officer will deliver a series of workshops, tours, activities, and lectures which celebrate, preserve, and share our rich heritage while engaging and integrating the local veteran and civilian communities in Fulham. Working with partners including the Fulham Society, Hammersmith & Fulham Archives and two volunteer committees, the Heritage Project Officer will also conduct extensive archival and online research to piece together the hidden history and forgotten stories of The Stoll Foundation and our early residents. Additionally, the Officer will lead on the production of key assets including a website section devoted to our heritage and a physical and digital book of the local community’s memories of Stoll Mansions. The project will culminate in a temporary exhibition which the Heritage Project Officer will design and deliver with the support of volunteers and professionals.
Key Responsibilities
- Recruiting and managing two teams of volunteers: a Local Heritage Heroes committee of local community members and a Veteran Heritage Committee of The Stoll Foundation residents.
- Planning and delivering events and activities including workshops, open days, lecture series, committee meetings and field trips.
- Leading the planning and delivery of a temporary exhibition created in collaboration with project beneficiaries and volunteers.
- Tracking and reporting on a significant budget.
- Managing the creation of assets including a new Heritage section of The Stoll Foundation website and a physical and digital book compiling memories of Stoll Mansions from the local community.
- Managing the production of collaborative historical case studies and oral histories.
- Engaging with the local community to ensure participation in activities and integration with the Stoll veteran community and vice versa.
- Conducting archival and online research to uncover the story of Sir Oswald Stoll, The Stoll Foundation, Stoll Mansions, and our early veteran beneficiaries.
- Managing the cataloguing, digitisation and conservation of archival materials.
- Identifying and acting upon opportunities for further collaboration and partnerships; managing existing partnerships.
- Reporting on and evaluating the project including wellbeing impact on participants.














