Care project manager jobs in Birmingham

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

The GAMH Research, Policy and Advocacy Officer is a new post that will play a central role in advancing GAMH’s global policy and advocacy agenda, helping to strengthen and elevate the focus on the health and wellbeing of men within national, regional and global policy environments. The postholder will design and deliver policy advocacy initiatives, generate high-quality research, write reports and publications, support project coordination, engage stakeholders and partners, and support communications to influence decision-makers aimed at improving health and wellbeing outcomes for men and boys within a gender equality framework. The position will work across all GAMH workstreams, with a particular focus on men’s health in Europe, prostate cancer and human papillomavirus (HPV) vaccination programmes.

This exciting new role will is being created at a time of organisational expansion and growing interest in men’s health worldwide. It will require attendance at meetings in London and the South East of England and occasional European/international travel will also be required.

Key Responsibilities

1. Policy Advocacy and Campaign Development

• Develop and contribute to GAMH’s policy positions and advocacy on key men’s health issues, with a particular focus on men’s health in Europe, prostate cancer and HPV.
• Monitor and analyse key policy developments relevant to men’s health and the work of GAMH across prevention, early diagnosis, screening, treatment, and support.
• Support the design and delivery of advocacy strategies and campaigns targeting policymakers, professional societies, international non-governmental organisations and other international bodies.
• Support coalition and network building by GAMH to strengthen policy responses on men’s health.
• Prepare policy briefings and advocacy materials.

2. Research, Analysis and Writing

• Conduct and synthesise research on men’s health issues, including policy analysis, epidemiology, and literature reviews.
• Write high-quality accessible reports, evidence summaries, position papers and publications to support GAMH’s work.
• Identify relevant gaps in policy data and evidence relating to men’s health. 

3. Project Coordination and support

• Manage the development of a European Men’s Health report.
• Play a leading role in, and support, the development of GAMH’s Global Prostate Cancer Initiative and wider work on prostate cancer policy.

• Assist in the planning and delivery of other GAMH projects, as necessary.
• Contribute to funding proposals and reporting to donors.

4. Stakeholder Engagement and Partnerships

• Support the strengthening of GAMH engagement with national men’s health networks and its members, particularly in Europe.
• Build and maintain relationships with key stakeholders across each of the relevant GAMH workstreams, including policymakers, non-governmental organisations, UN agencies, academics and researchers, patient organisations, professional bodies, advocates and industry.
• Represent GAMH at meetings, conferences, and events (as required).
• Attend and report to the GAMH Board of Trustees (as required)

5. Communications, Dissemination and Impact

• Support the dissemination of GAMH reports, campaigns, and advocacy outputs.
• Support launch event/s of GAMH and initiatives and reports.
• Contribute to GAMH’s website, newsletters, and social media channels.
• Support monitoring and evaluation of GAMH advocacy and research activities.

Person Specification

Essential

• Degree (or equivalent experience) in health policy, public health, or a related field.
• Demonstrable experience in policy advocacy, campaigns and research.
• Experience of research, analysing and synthesising complex information into clear evidence-based written outputs.
• Excellent written and verbal communication skills (in English), with ability to adapt content for different audiences.
• Strong organisational skills and attention to detail.
• Confidence working with senior stakeholders and external partners.
• Ability to work independently and manage multiple priorities.
• Strong interest in gender and global health issues, particularly men’s health.
• Commitment to GAMH’s mission and values.

Desirable

• Experience working on policy and research related to one or more GAMH focus areas, particularly cancer, mental health, primacy care, self-care and sexual and reproductive health.
• Experience and understanding of working on gender and health issues, particularly men’s health.
• Knowledge of European and global health policy institutions and processes.
• Experience working at an international level in an NGO, government, professional body, university or other context.
• Experience in stakeholder engagement and partnership development.
• Additional European language(s).

Skills and attributes

• Highly organised and reliable.
• Ability to work independently and remotely (home-based).
• Ability to work across multiple topics and deadlines simultaneously.
• Collaborative and proactive.
• Adaptable.
• Takes initiative.
• Communication and influencing ability.

What We Offer

• Competitive salary and benefits.
• Annual leave, statutory sick pay and parental leave, pension contribution scheme.
• Opportunity to contribute to a growing global movement on men’s health.
• A flexible and supportive working environment.
• Exposure and engagement with national and international partners, policymakers, funders and senior leaders.
• An exciting mission-driven and collaborative working environment.

This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.

The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.

The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.

Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf. 

You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members. 

You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues. 

You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.

About us 

Libraries Connected is the national membership body for public library services. 

We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.

We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice. 

Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.

Working at Libraries Connected

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Job details 

• Hours: 0.8 FTE 

• Contract: Fixed for 15 months, with an expectation to continue subject to income generation 

• Location: Home-based (with occasional UK travel) 

• Application deadline: 9am, Thursday 16 July 2026 

• Planned interview date: Wednesday 22 July (interviews will be held online) 

• Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis 

• Employer pension contribution: 7%

Job description 

Overall purpose 

• Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate. 

Social media 

• Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky 

• Use Buffer to schedule content in line with organisational priorities 

• Write engaging, accessible posts that reflect our tone of voice 

• Create a mix of content including text, video, photography and graphics 

• Work with colleagues to identify stories and opportunities for content 

• Use AI tools (such as Copilot) to generate ideas and optimise copy 

• Monitor performance and engagement across channels 

• Produce weekly reports and use insights to improve reach and impact 

Website 

• Create and update content, including news stories, project pages and resources 

• Ensure content is accurate, accessible and up to date 

• Commission and edit blog posts from members and partners 

• Work with developers to fix issues and improve functionality 

Email 

• Produce a regular (approx. monthly) email bulletin using Mailchimp 

• Work with colleagues to identify content and key messages 

• Use A/B testing and analytics to improve performance 

• Ensure emails follow best practice for design and accessibility 

YouTube 

• Manage the organisation’s YouTube channel as a repository for webinar content 

• Upload and organise recordings with clear titles and descriptions 

• Promote existing content across other channels 

Design and content production 

• Format documents into house style ready for publication 

• Create graphics and simple data visualisations for social media and reports 

• Support the production of high-quality, consistent visual content 

• Commissioning, briefing and liaising with external designers, photographers and videographers 

Advice and guidance 

• To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage 

Relationships 

• Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities. 

• Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments. 

Person specification 

Experience, skills and knowledge 

• Ability to manage social media channels for an organisation, including planning, publishing and evaluating content 

• Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way 

• Ability to create multimedia content, including short-form video and social media graphics 

• Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy 

• Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing 

• Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting 

• Ability to use social media scheduling tools such as Buffer or similar 

• Able to edit blogs or contributed content for clarity, tone and impact 

• Ability to manage website content using a CMS (preferably Drupal or WordPress) 

Desirable

• Experience of managing social media and producing content for an organisation

• Experience of working in the charity sector 

Job Title:         Senior Relationship Manager – West Scotland

Location:         Home based within the West of Scotland.

Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Hours:             35 hours per week

Contract type: Permanent

Salary:             £35,655 per annum (Home Based)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.

• A successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.

• You will have a growth mindset which is solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers. 

• You will be able to deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

Key dates:

Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

Planning & Integration Manager - 12-month FTC

It starts with community – and so does everything we do at The National Lottery Community Fund (the Fund). As the UK's largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. Our UK-wide Communications & Engagement Team is at the heart of telling that story, and we're looking for an exceptional Planning and Integration Manager to join us on a 12-month maternity cover basis.

This is a genuinely exciting opportunity to play a pivotal role in one of the most ambitious periods in the Fund's history. As we enter phase two of our It Starts With Community strategy, our communications are more important than ever – positioning the Fund as a credible, influential voice on community resilience, cohesion and change. You'll be the operational linchpin that turns our strategic ambitions into coordinated, measurable reality.

Role Expectations

Working closely with the Head of Communications Strategy and the wider communications leadership team, you'll bring together integrated plans for our media, marketing, digital and external affairs functions, ensuring clear milestones, measurable outcomes, and efficient use of resources. If you're energised by complexity, thrive on bringing order and clarity to busy teams, and care about the power of communications to make a difference, this role is for you.

Key responsibilities include:

• Managing design and delivery of planning and project management tools and systems across the Communications & Engagement function.
• Acting as the central point of contact/traffic manager between Communications teams and the rest of the Fund, managing incoming requests and allocating resources effectively.
• Developing project dashboards and reporting tools that track delivery progress and highlight risks or dependencies to drive project decisions and provide business insights.
• Establishing, monitoring and evaluating integrated objectives and metrics across media, marketing, digital and external affairs, ensuring our campaigns are based on evidence and focused on outcomes.
• Managing a team of two Communications Assistants.​

Skills & Requirements

You'll bring a strong track record in planning and delivering integrated communications activities in a complex organisation, with proven experience in operational planning, resource management and building effective planning frameworks across multiple teams. You'll be confident using data and analytics to drive operational improvements, and skilled at working across and between teams in a matrix environment.

Experience in people management is essential, as is the ability to build relationships and influence at all levels. A background in communications or marketing agency planning would be an advantage, as would familiarity with the voluntary, community and social enterprise sector.

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. The role requires semi-frequent travel to other offices.

Interview details:

• Date: July 22nd and 23rd
• Format: Online
• Location: UK-wide

We will be hosting a briefing session on Thursday 18th June, 11am. To register for the session or for any questions about the recruitment process, please email the recruitment team.

For an informal discussion about the role, please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Strong track record in planning and delivering integrated communications activities in a complex organisation to deliver against organisational KPIs.
• Experience in operational planning and resource management across multiple teams, with proven ability to build and maintain effective planning frameworks and processes.
• Success in stakeholder management and matrix working.
• Experience using data and analytics to improve operational effectiveness.
• Experience in people management and development.

 Desirable Criteria

• Background in communications or marketing agency planning.
• Relevant project management qualification.
• Understanding of the voluntary, community and social enterprise sector.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Woodland Trust is looking for an Outreach Manager to join our South West team. The Outreach Manager leads the Trust’s outreach work in Southwest England, providing expert advice on woodland creation, management and restoration to landowners, organisations and stakeholders across the region, in support if the Woodland Trust’s conservation aims. They lead, inspire and manage the South West Outreach Team, ensuring advice is appropriate, effective and focused for delivering impact and strategic goals.

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role:

• Lead and support Regional Leads and the Regional Director to deliver strategic priorities aligned with the Woodland Trust’s vision, values and objectives.
• Provide effective leadership and day-to-day management of the South West Outreach team, ensuring delivery is prioritised, on time and within budget.
• Build, manage and strengthen strategic partnerships with landowners, stakeholders, volunteers, delivery partners and suppliers to maximise regional impact.
• Promote and deliver the Trust’s landowner offers through compelling proposals and business cases, influencing action and securing engagement.
• Act as an ambassador for the Woodland Trust, representing outreach work internally and externally, including with media and key partners.
• Provide strategic leadership for temperate rainforest recovery, driving regional priorities, collaboration and long-term ecosystem restoration planning.
• Work closely with fundraising teams to secure and maximise funding opportunities, develop partnerships and support high-value agreements.
• Oversee regional resources, including budget management, reporting, communications, and the development of case studies to showcase impact and best practice.
• This is a homebased role, requiring regular travel to locations within the South West landscape and wider England, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.

The Candidate:

• Capable of leading, motivating and developing high-performing teams, with a strong understanding of health & safety requirements.
• Understanding of the forestry or environmental land-based sector, with a track record of delivering impactful outcomes.
• Expertise in managing landscape-scale programmes and complex, multi-partner projects to successful delivery.
• Strong networking and influencing skills, with the ability to build relationships and drive outcomes with key stakeholders and partners.
• Capability of shaping and implementing strategic plans, managing large budgets and reporting on performance and outputs.
• Excellent communication skills, with confidence to engage professionally and positively across a wide range of audiences and situations.
• Ability to manage and prioritise a demanding workload, ensuring efficient delivery, value for money and maximum impact.
• Strong technical knowledge, including woodland creation and restoration, temperate rainforest recovery, forestry incentives and landowner drivers, supported by a relevant qualification (HND/Degree or equivalent) and a full driving licence.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place on August 14th 2026.

Challenge Events and Community Fundraising Manager

Hours: 37.5 hours per week

Salary: £40,000 per annum

Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.

Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.

Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.

What you'll be doing

You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.

Strategic Development:

• Develop challenge events strategy and annual operational plans
• Set budgets, income targets and performance indicators
• Research new event opportunities and market trends
• Monitor performance and maximise income generation

Event Portfolio Management:

• Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
• Recruit, steward and retain participants through exceptional supporter journeys
• Manage relationships with external event organisers and suppliers
• Ensure safe, effective delivery meeting ROI targets

Relationship Building:

• Support corporate partners, community groups, schools and local businesses
• Deliver high-quality supporter care throughout their journey
• Collaborate across Fundraising, Marketing, Retail and Services teams
• Move supporters into long-term giving opportunities

What we're looking for

• Evidence of commitment to professional development within fundraising, events management or supporter engagement
• Experience delivering digital fundraising and supporter journeys
• Experience of mass participation events and challenge events delivery
• Track record achieving income targets and delivering fundraising growth
• Experience building relationships with supporters, volunteers and external stakeholders
• Experience planning and delivering events, managing budgets and monitoring financial performance
• Experience working with fundraising databases or CRM systems
• Excellent relationship-building and communication skills
• Strong event planning and project management abilities
• Ability to inspire supporters to achieve ambitious fundraising goals
• Flexible approach, including occasional evening and weekend working
• Understanding of fundraising compliance and regulation

Desirable: Experience of volunteer management

This role reports to the Head of Fundraising and Marketing.

Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.

Disclosure and Barring Service (DBS) checking may be necessary for this role. 

Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.

Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events. 

We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops. 

In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales. 

You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact. 

We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.

This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact. 

If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you. 

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We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit.

You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK.

Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission.

• Permanent full-time contract
• Starting salary circa £36,973 - £44,091 per annum DOE + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Work with purpose

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact.

In this key senior leadership role, you will:

• Lead the Digital Learning & Publishing unit, with accountability for its commercial and operational performance, budgeting, forecasting and P&L delivery.
• Develop and deliver commercial strategies that drive sustainable revenue growth across digital learning, publishing, partnerships and e-commerce.
• Identify new commercial opportunities and build relationships that expand our reach and impact.
• Use data, insights and customer feedback to improve performance, conversion, retention and customer value.
• Lead and develop a high-performing team.
• Oversee the successful delivery of biodiversity training courses, digital learning products and natural history publications.

Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website.

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays.

Who we're looking for

We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate:

• Significant experience in a commercial leadership or business unit management role.
• Experience leading and developing high-performing teams in a commercial environment 
• P&L accountability and revenue growth delivery, with a track record of developing and scaling commercially viable products or services 
• Experience leading delivery project teams and managing vendors/freelancers. 
• Effective management and influencing of partnerships and networks 
• Budget management expertise, including a proven ability to ensure value for money
• An interest in learning, publishing, environmental education or the natural history sector.

Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

The closing date for receipt of your completed application is 8th July 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

The Woodland Trust is looking for an Assistant Site Manager for our Scotland Region. The role will assist the Site Manager with the management of mainly urban woodlands in West Lothian, Central Scotland. This will involve leading on the management our growing Volunteering teams, assisting with monitoring contracts, liaising with maintenance contractors, engaging with neighbours and the public, running events and carrying out surveys associated with delivery of site management plans and work programme.

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role:

• Oversee and monitor estate contract works, ensuring delivery to the highest professional standards and full compliance with FSC certification.
• Implement and maintain Health & Safety compliance on sites, including risk assessments, recording, safety surveys and overseeing resulting works.
• Support woodland and land management planning, including ecological condition assessments, compartment records, species checks and site surveys.
• Plan, deliver and financially manage site management programmes, working with agents, contractors and volunteers to agreed budgets.
• Lead tendering, procurement and contract management, ensuring value for money, accurate pricing and effective delivery.
• Support site budgeting and work programming, assisting the Site Manager with forecasting and monitoring expenditure.
• Manage volunteers and community engagement, working with the Volunteering Team to recruit, coordinate and support volunteer activity (including Woodland Working Groups).
• Act as a professional external representative, engaging with schools, community groups, neighbours, contractors and stakeholders. Additionally, supporting events, funding bids and visits
• This is a homebased role, requiring regular travel to locations within the West Lothian landscape and wider Scotland, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.

The Candidate:

• You’ll have experience working in a public-facing land-based management role, within either the conservation or commercial sector, ideally in an urban environment.
• You’ll have experience working within the charity sector, collaborating across internal teams and with external partners.
• A proven ability to manage Health & Safety, including conducting site inspections and overseeing safe delivery of activities.
• Strong experience in community, school and volunteer engagement, supporting participation and inclusive involvement.
• Excellent communication skills, able to engage confidently with diverse audiences in writing and verbally, and to represent the Trust professionally and positively.
• You’ll have experience managing contracts and contractors, delivering site-based works including access and people-focused projects.
• You’ll have an ability to plan, prioritise and manage workload effectively, working with internal and external partners to deliver shared objectives.
• You’ll possess relevant technical knowledge and practical capability, including awareness of UKWAS, NPF4 and the Scottish Outdoor Access Code, supported by a qualification in forestry/land management (or equivalent experience) and IT literacy.
• The successful candidate will have a full UK driving licence, and ability to meet pre-employment checks. The successful candidate will also be required to undertake a PVG Background Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

First round interviews will take place via Microsoft Teams on 17th July 2026.

Contract type

Permanent

Location

Whittington

Hours

37.5 hours per week

Annual salary

Starting from C1 £28,176 with the ability to progress to C3 £31,217

Last day to apply

05/07/2026

The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.

They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.

Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.

They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.

The role will also maintain effective working relationships across the hospice to support efficient service delivery. 

Qualifications

Essential

·Good level of education including Maths & English

Desirable

·Relevant professional qualifications would be an advantage

Knowledge and experience

Essential

·Have a clear understanding and knowledge of Bluestream learning system

·Previous experience in a learning and development role

·Knowledge and understanding of CQC regulations

·Experience with learning management systems/platforms

·Knowledge of the full training cycle, from design to delivery

·Understanding of the importance of training in ensuring safe and effective care to patients

·Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines

Desirable

·Experience in the charitable sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong project management skills

·Excellent communication skills

·Ability to assess training needs and provide recommendations based on organisational goals

·Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)

·Strong organisational skills and attention to detail

·Familiarity with competency frameworks

·Experience in a co-ordination ideally within learning & development.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

Supporter Services Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in Birmingham on a hybrid basis.

This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.

Key Responsibilities

Delivering Excellent Supporter Care

• Act as the first point of contact for supporter and customer enquiries via phone, email and post.
• Deliver a friendly, professional and responsive service to supporters and prospective supporters.
• Record supporter interactions accurately and ensure enquiries are resolved within agreed timescales.
• Support colleagues to maintain consistently high standards of supporter care.

Gift Processing and Database Management

• Process donations, direct debits, legacy income, cash and cheque payments accurately and efficiently.
• Maintain supporter records using Microsoft Dynamics CRM.
• Support Gift Aid processing and ensure data quality standards are maintained.
• Work closely with colleagues to ensure fundraising data is recorded accurately.

Building Relationships Across Sense

• Develop strong relationships with colleagues across Fundraising and Marketing and the wider organisation.
• Share supporter feedback to help improve campaigns, communications and supporter journeys.
• Support the development and improvement of processes, procedures and reporting.
• Assist with projects and initiatives that enhance supporter engagement and service delivery.

About You

We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.

You'll have:

• Experience working in a busy customer service, supporter care or fundraising environment.
• Experience handling sensitive or complex enquiries professionally and confidently.
• Experience using a CRM database such as Microsoft Dynamics.
• Strong administrative and organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong IT skills, including Microsoft Word, Excel and Outlook.
• A proactive and collaborative approach to work.
• A commitment to inclusion, diversity and the values of Sense.

Experience within a charity fundraising environment would be advantageous.

Why Join Sense?

At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.

If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers