Charity director jobs
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support. SANE also promotes and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
We are looking for a compassionate and committed Youth Support and Project Officer to join our SANEline Services team with a dedicated focus on supporting young people affected by mental health.
In this role you will;
- Deliver emotional support and to both adults and young people
- Shape and lead on a youth helpline and/or written service
- Liaise with external agencies and services
- Help build and shape youth focused services at SANE
You will bring;
- Experience of supporting young people with mental health needs ideally in complex situations
- Strong safeguarding knowledge
- A trauma informed, empathetic and resilient approach to support
- The ability to build trust and rapport with young people and families
Salary: £30,000-32,000 per annum, depending on experience
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs. To receive training specific to your role and the wider SANEline services.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to both adults and young people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 23rd July 2025 – early applications encouraged
To apply: Please complete your application before the closing date, addressing all areas on the job description and person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity. This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.
Main Responsibilities
- Work with the Director or Finance & Operations (DFO) to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
- Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
- Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
- Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
- Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
- Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
- Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
- Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
- Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
- Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
- Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.
Person specification
- Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
- Deep understanding of Salesforce platform capabilities.
- Excellent project management skills, including budget and stakeholder management.
- Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to manage, coordinate and get buy-in from technically inexperienced team members.
- Experience with data migration and integration is a plus.
- An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
- Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
- An understanding of equal opportunities issues and a commitment to diversity.
- Commitment to Create, its activities and mission.
Terms & Conditions
- This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
- This role is based in London.
- Salary: £45,000 per annum pro rata (0.6 FTE).
- Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
- A beautiful office based in the City of London. Hybrid working is available following induction period.
- 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
- The opportunity to visit projects and Showcase events.
- As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
- In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.
* Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Our current 5 year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
We are seeking an experienced, driven and passionate Head of Public Fundraising to lead the mass fundraising team to achieve sustainable income growth over the coming years. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Community, Challenge Events, Regular Giving, Legacy and In Memory audiences, to grow our supporter networks and optimise supporter engagement and experience. The remit of this role also extends to include oversight of our CRM Database Manager and Supporter Care.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.
From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.
You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Philanthropy, and collaborating across the wider organisation to ensure mass fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded market place.
Leukaemia UK and You
We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the public fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns.
We are also in the process of developing our new 5-year fundraising strategy, so you will be instrumental in creating an ambitious new plan to develop a diverse and sustainable mass fundraising portfolio, covering the key areas of donor acquisition, retention, and growth, with a focus on maximising our Challenge and Community events portfolio, and increasing Legacy, In Memory and Regular giving. You will be responsible for developing and delivering a portfolio of products to grow voluntary income, whilst leading a newly expanded and ambitious team. And you will help shape our data strategy, working with the Head of Digital and other colleagues across the organisation to develop our digital fundraising strategy; embed usage of our CRM and ensure GDPR compliance.
You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term support.
Requirements - Skills and Experience
- Demonstrable experience of strategic leadership and oversight of a mass fundraising product portfolio.
- Proven experience of managing an engaging Community and Challenge Events fundraising portfolio.
- Proven experience of driving Legacy and In Memory giving to create a robust long-term pipeline. Experience of successfully developing and implementing legacy marketing strategies.
- Proven experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multichannel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter recruitment channels.
- Experience of fully integrating a CRM database as a tool in the day-to-day work and running of a charity.
- Demonstrable experience of managing a high performing team, focussing on creating a culture where people thrive as individuals and can be their best selves.
- Experience of managing multi-channel media campaigns by utilising print and digital channels including social media and email.
- Good experience of building effective relationships with internal and external partners, including creative freelancers, media and direct marketing agencies.
- Experience of working with, negotiating with, and managing outputs of external agencies and internal departments, including contractual obligations.
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
- Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
- Proven experience of driving effective stewardship programmes to maximising supporter experience.
Requirements - Knowledge
- Excellent specialist knowledge of the principals and methods of Public Fundraising, including Challenge Events, Community, Legacy, In Memory and Individual Giving.
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance activity.
- Up-to-date knowledge of current digital fundraising trends, including social media marketing.
- High Level knowledge of Salesforce CRM databases and how best to utilise to steward supporters.
- Knowledge and experience of marketing processes and techniques across varied channels.
- High Level knowledge of legacy administration.
- High Level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.
Role specifics & Benefits
- Hours: Full time hours are 37.5 Monday to Friday
- Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London office unless it’s a role requirement to be in more frequently. Typically, we would expect the role holder to be in the office once a week, and certain roles within the team have this as a minimum requirement.
- Salary range £55,000 - £65,000 (FTE)
- We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK
How to apply
If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached. Please apply via the CharityJob website with your CV and covering letter. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications.
- First interviews will be held via Teams on between 29th and 31st July
- Second interviews will held at our London Office on 13th and 14th August (26 Great Queen St, WC2B 5BL)
Closing Date: Midnight Sunday 20th July 2025
I look forward to hearing from you!
Holly Hastings-Payne
Director of Fundraising
Leukaemia UK
Together we can find and fund the research that matters most to people living with blood cancer.

The client requests no contact from agencies or media sales.
Duties and key responsibilities
Security Strategy & Risk Management:
•Develop and implement security strategies and operational guidelines for all field operations in high-risk areas.
•Conduct regular security assessments and threat analyses of operational environments and adjust strategies as needed.
•Provide recommendations to senior management on mitigation measures for identified security risks.
•Design and update security plans, contingency plans, and emergency evacuation protocols.
Staff Safety:
•Establish a strong safety culture for all staff, including expatriates/international volunteers and national personnel.
•Establish and maintain robust communication channels to inform staff of security-related developments and responses.
•Organise regular safety and security briefings and training for staff to ensure preparedness.
•Provide crisis management support during incidents involving staff security, including medical evacuations or other emergencies.
Security Operations:
•Oversee the implementation of physical security measures for offices, residences, and vehicles.
•Oversee management of local security staff (security guards, drivers, etc.) and ensure they are adequately trained and equipped.
•Coordinate with local authorities and other agencies on safety and security matters.
•Ensure the security of the agency’s assets, including sensitive information and equipment.
Security Incident Management & Reporting:
•Lead the response to any security incidents, including incidents of violence, natural disasters, or other emergencies.
•Provide detailed reports on security incidents, outlining lessons learned and recommended changes to existing procedures.
•Ensure that all incidents are documented and managed according to internal reporting procedures.
Security Coordination:
•Liaise with humanitarian partners, UN agencies, government authorities, and NGOs to coordinate security efforts and share relevant information.
•Represent the organisation in security forums and working groups to enhance coordination and information sharing.
Training and Capacity Building:
•Develop and implement security training programs for MAP staff, volunteers and partners, ensuring all are equipped with the necessary knowledge to operate safely in high-risk areas.
•Conduct safety and security awareness workshops, simulations, and scenario-based exercises for staff.
•Monitor staff adherence to security procedures and provide guidance when needed.
Compliance and Reporting:
•Ensure the organisation’s compliance with local laws and regulations related to safety and security.
•Monitor and report on security and safety trends, making recommendations to senior management on actions to mitigate emerging risks.
PERSON SPECIFICATION
Experience
•Bachelor’s degree in risk, disaster or security or emergency management or a related field
•Minimum of 7-10 years of experience in security management, with at least 3-5 years in a leadership role within a humanitarian, development, or conflict-related environment.
•Proven experience in managing complex security operations in high-risk settings.
•Experience in designing and delivering security training programs for diverse staff groups.
•Experience with emergency response, crisis management, and evacuation procedures.
Knowledge, Skills and abilities
•Strong leadership and decision-making skills, with the ability to manage diverse teams and complex situations.
•Excellent risk assessment, problem-solving, and strategic planning skills.
•Strong communication skills, both written and oral, with the ability to effectively communicate complex security information to staff at all levels.
•Proficient in using security management software and tools.
•Ability to build relationships and work collaboratively with a range of internal and external stakeholders.
•Fluency in English (written and spoken).
•Proficiency in Arabic is an asset.
Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians.
•Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
•An ability to apply awareness of diversity issues to all areas of work.
•Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
•Prepared and able to travel occasionally to all MAP offices.
•Work collaboratively with others in all aspects of our work.
•Abide by organisational policies, codes of conduct and practices.
•Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.
Disclaimer
Location: London UK or Cairo Egypt or Amman, Jordan
Compensation: £ 59,328 GBP in London
Compensation: $ 40,728 USD in Egypt / Jordan
The post holder must have a valid UK or EU passport
NB: MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting.
The client requests no contact from agencies or media sales.
Who are we?
Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.
What’s the role about?
This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.
What will ideally support your success?
You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.
Closing date: Wednesday 16th July 2025.
The client requests no contact from agencies or media sales.
Your new company
A well-established, medium-sized charity based in London.
Your new role
Reporting to the Director of Finance, you will support the implementation of Netsuite, including data migration, UAT and rolling out training within the team. Anticipated duration is 6-12 months. Flexible working is available
What you'll need to succeed
You will be an experienced Systems Accountant (ideally qualified) with strong, recent experience of implementing Netsuite. Charity/Not-for-Profit experience would be ideal but is not essential.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Head of Individual Giving & Supporter Engagement
We are looking for a Head of Individual Giving & Supporter Engagement to join the team in this hybrid working role.
This is an exciting time to join the team and the charity on its incredible journey.
Position: Head of Individual Giving & Supporter Engagement
Location: Cambridge/Hybrid
Salary: £50,000 - £55,000 per annum (depending on experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Thursday 24th July 2025
The Role
You will lead the Individual Giving and Supporter Engagement strategy, delivering the growth needed to make two new hospitals – Cambridge Cancer Research Hospital and Cambridge Children’s Hospital – a reality.
You will:
- Lead a team of fundraisers to deliver inspiring appeals and innovative fundraising propositions.
- Drive net income and supporter growth across all Individual Giving streams including regular giving, digital, appeals, and lottery.
- Oversee budgeting, forecasting, and analysis, ensuring activities are insight-led and maximise return on investment.
- Develop first-class donor journeys and stewardship experiences to foster supporter loyalty.
- Play a pivotal role in engaging Addenbrooke’s patients and staff to build a sustainable mass participation fundraising model.
If you’re passionate about transforming healthcare and understand the power of emotionally intelligent donor engagement, we’d love to hear from you.
About You
We’re seeking an ambitious and data-savvy fundraising leader who can think both strategically and creatively.
You will have:
- Significant experience in direct marketing and individual giving at management level.
- Strong leadership credentials with a proven ability to develop and motivate teams.
- A track record in delivering successful donor acquisition and retention campaigns.
- Exceptional understanding of supporter engagement, CRM systems, and compliance including GDPR.
- Experience in developing innovative products and donor propositions, ideally in a healthcare or charity setting.
Benefits Include:
- Pension Scheme with 7% Employer Contribution
- 25 days annual leave (plus Bank Holidays) increasing with service
- Birthday Leave
- Health Cash Plan (Medicash)
- Employee Assistance Programme
- Group Life Assurance (4x salary)
- On-site Leisure Centre
- Cycle to Work Scheme
- NHS Discount Schemes
About the Organisation
Addenbrooke’s Charitable Trust (ACT) is the only charity dedicated to supporting innovation in patient care across Cambridge University Hospitals. We’re working to make two world-leading hospitals a reality and improve lives for thousands of people across the region and beyond. Our supporters are at the heart of what we do – many have experienced our hospitals first-hand and their stories are integral to our success.
ACT is committed to diversity and welcomes applications from all backgrounds.
Other roles you may have experience of could include: Individual Giving Manager, Supporter Engagement Manager, Head of Fundraising, Direct Marketing Manager, Lottery Fundraising, Head of Donor Development, Head of Supporter Experience.
Are you a highly organised, proactive Executive Assistant looking for your next opportunity to make a real impact in the lives of babies, children, young people, and their families with life-limiting or life-threatening conditions?
If so, this might be the role for you...
JOB DESCRIPTION
The post holder will support and work directly with the CEO and provide some assistance to the Senior Management Team (SLT) and the Board of Trustees to support the delivery of the Charity's non-clinical governance arrangements. The role will have a key focus on forward planning and streamlining ways of working whilst ensuring essential compliance and regulatory requirements are met.
ABOUT YOU
An organised self-starter who can provide a full-on Executive Assistant service, with the ability to multitask, delegate, and plan their time efficiently.
A methodical approach to personal organisation, you’re known for your ability to streamline processes, detailed minute taking, and providing excellent administrative support at a senior level —whether drafting a report, coordinating projects, or liaising with Trustees.
While you’re confident managing diaries when needed, your real strengths lie in forward planning, governance support, and helping leadership teams stay focused on what matters most.
Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications.
Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support, and supervision reflects our commitment to safeguarding the families we support.
OUR COMMITMENT TO EQUALITY & DIVERSITY
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Please note: we reserve the right to close this vacancy early. Therefore, we encourage you to apply as soon as possible, as applications for this role will be reviewed as they are received.
We help children who are seriously unwell make the most of every day





Want to change how the world talks about migration?
The Migrant Futures Institute at Goldsmiths is hiring a Development Manager to help grow our work reshaping narratives around migration through creative practice and research. If you have experience in philanthropy, partnerships, or strategy—and care about justice, culture, and representation—this is for you.
What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Migrant Futures Institute
The Migrant Futures Institute (MFI) is being established at Goldsmiths in 2025 thanks to a major philanthropic commitment by Oak Foundation in academic year 2024-25.
The MFI is set to be a beacon of rigorous research, innovative policy solutions, and creative approaches to understanding and reshaping migration discourse. Through collaborative research and creative practice, the MFI engages directly with migrant organisations and communities, working with them to generate new knowledge, cultivate understanding, and support their well-being, creative and work aspirations.
About the Role
Building on an 8-figure philanthropic commitment made by Oak Foundation, the Development Manager will play a key role in securing the long-term viability and success of the Migrant Futures Institute. Working with the Director of Development and Alumni Relations and the MFI Director, the post holder will ensure that fundraising is an embedded strategic priority. They will develop and deliver outcome-led fundraising strategies that work within the broader University fundraising and communications environment and achieve philanthropic fundraising targets.
About the Candidate
You will demonstrate your ability to make things happen, to manage and move relationships forward, to communicate inspiring messages and build warm relationships that deliver support for the Migrant Futures Institute at Goldsmiths. Your dynamic and proactive approach will be combined with a track record of delivering successful fundraising campaigns and experience of building partnerships and delivering support, ideally in an academic context, but transferrable skills from candidates looking to move into the sector are also welcomed. Understanding of and insight into the discourses, civic and academic organisations and issues related to migration in society would also be advantageous.
We strongly encourage applications from colleagues from racialised, minority ethnic backgrounds, especially those with migrant, refugee or diasporic backgrounds and experiences. Advancing equality and celebrating diversity are central values at Goldsmiths, University of London.
We offer a space for self-discovery, delivering world-leading research and progressive teaching from our single-site campus in the heart of South East



The client requests no contact from agencies or media sales.
Role Purpose
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
As Philanthropy Manager you will be responsible for growing income from major donors and Trusts and Foundations through excellent donor stewardship. Leading a team of committed Trust fundraisers, you will focus on identifying prospective individual donors and foundations and develop lasting relationships with them. You will also support the management of relationships with existing donors, ensuring all donors have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.
Main Responsibilities
Leadership
- To lead and inspire the Philanthropy team fostering a collaborative and high culture that delivers against income and objectives.
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles.
- Undertake quarterly reviews for all direct reports.
Philanthropy Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts).
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream.
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners.
- Write and design a compelling case for support that is tailored to our High Value audiences.
- Lead on planning and delivering successful high value cultivation events.
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders.
- You will identify new major donors and Trusts and Foundations who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- You will work with the Individual Giving Manager to identify mid-level donors who could be stewarded into the major donor pipeline.
Strategy, Planning and reporting
- You will work alongside the Director of Income Generation to support the development and implementation of a new Philanthropy strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and personalised engagement plans.
- Lead on developing and delivering effective stewardship journeys and cultivation plans.
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones.
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, SLT and other teams to maximise high value fundraising opportunities.
- Where appropriate, you will involve Winston’s Wish senior staff and the Board of Trustees to make the most of opportunities to engage and build relationships with existing and potential supporters.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses.
- Track record of converting cold prospects to planned gifts of 6-7 figures.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills.
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills.
- A proactive and results-driven mindset.
- Experience of researching and prospecting.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Ability to manage projects and associated budgets.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities.
Desirable
- Understanding of child bereavement.
- Evidence of continued professional development.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: Tuesday 1st July 2025
Interview date: Wednesday 9th July 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Location: Crosby Lakeside Adventure Centre, Waterloo, L22 1RR
Contract: Full time, Permanent
Salary: £37,000 gross per annum
Closing Date: 11th July 2025. We may close the position early if the right candidate comes forward.
Are you a Watersports Manager looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Boat Station Manager to join our team.
About the role
The manager is instrumental in facilitating and delivering life changing, positive on the water experiences for young people. As an expert practitioner, they will provide leadership, development and mentoring to their team of instructors. The post will require strong organisational skills.
The Manager is an employee of the Marine Society & Sea Cadets based at our Crosby Boat Station. The post holder is required to hold and maintain the following qualifications as a condition of employment: RYA Senior Dinghy Instructor and RYA Powerboat Instructor.
The primary purpose of the role is to manage a water-sports training facility in the Liverpool area for all Sea Cadet Units and other affiliates to the Boat Station.
Responsibilities
- Manage the day to day running of the Boat Station.
- Ensure that all visiting groups and their staff are fully briefed on the Boat Station’s policies and procedures and that there is adequate supervision of Cadets and young people at the facility, so as to discharge their duty of care for them.
- Oversee the Chief Instructor and all other sessional Instructors using the Boat Station.
- Manage the Boat Station’s accounts in liaison with the Regional Finance Manager including day to day fees.
- Ensure that best practise in accordance with the NGB guidelines and requirements following our Inshore Boating Operating Standard.
Requirements
- RYA Senior Dinghy Instructor
- RYA Powerboat Instructor
- Leading outdoor activities with a wide range of groups, individuals and abilities
- Developing and implementing training programmes and strategies
- Budget/financial management
- Experience and knowledge of boat routine maintenance and repair
- Experience delivering afloat instruction/training
Desirable
- Experience/knowledge of uniformed and/or youth organisations
- RYA Advanced Dinghy Instructor
For further information about the role, please download our Recruitment Pack.
Benefits
- Cycle to work scheme and Season Ticket Loan
- 51 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Boat Station Manager vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations.
As Head of Corporate Partnerships, you will be responsible for delivering and growing voluntary income from The Childhood Trust’s Corporate and Commercial partnerships. Directly managing our two Corporate Partnerships Managers, you will develop strategic partnerships, secure funding, and cultivate relationships that fuel our mission.
We are looking for someone with the skills and experience to develop and execute a comprehensive Corporate Partnerships fundraising strategy aimed at driving significant growth in both new and existing partnerships. As well as lead the team in creating and implementing new stewardship initiatives and robust development plans that maximise partnership value and company engagement, aligning with both partner and organisational strategic objectives.
Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.
We will be holding interviews week commencing 4th August 2025.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
Your application must address the following:
- What motivates you to work at The Childhood Trust, why are you passionate about this role and how your values align with ours.
- How your experience, skills and knowledge demonstrate your ability to succeed in this role. We are looking for specific and succinct examples in line with the job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the job
Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.
We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development. You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions.
Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions.
The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.
As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.
Key duties and responsibilities
- Foster a culture of financial responsibility, in conjunction with the Leadership Team.
- Draft the audit file and schedules and assist the auditor with follow up questions and queries.
- Lead on the preparation of the charity's annual budget.
- Prepare fundraising budgets, financial claims and invoices for funders in line with (grant) agreements.
- Approve and act as signatory to all contracts for services issued and received.
About Pembroke House
Pembroke House is a centre for social action and residential community in Walworth, south-east London.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.
For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.




The client requests no contact from agencies or media sales.
Job Title:Youth Engagement Officer
Reporting to:Operations Director
Direct Reports: None
Salary range: £28,000 - £30,000 per annum, pro rata
Hours: 8 - 12 days per month
About the role
This role will continue to develop and deliver Allergy UK’s youth engagement initiative for our existing Youth Engagement Group for young adults living with allergies aged 18-25.
This role will also need to recruit members to a new Youth Engagement Group for young people living with allergies aged 13-17.
Owing to the nature of this role, the successful candidate, will be required to undergo an enhanced DBS check.
We are excited to create and deliver projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.
The successful individual will work to develop youth engagement opportunities which increase skills, confidence, and life chances through supporting young people living with this disease to overcome any barriers they face.
As a Youth Engagement Officer, you will have experience of working positively with young people and have a proactive nature. Organisation skills and initiative is a must as you will be the lead on our youth provision.You will be required to coordinate activities with young people such as online and in-person engagement, blogs, podcasts, learning and digital activities. In addition to this, you will need to effectively lead the young people to help them shape services for young people in the allergic community to better improve the standard of care that exists in the public, private and commercial sectors.
These activities will be centred on practice of co-production. We are looking for someone who wants to work as part of a team to engage young people, to highlight unheard voices and stories and promote progress and change through action.
Key responsibilities:
- Plan, project manage and deliver exciting new co-production projects and establish positive links with young people and promote active participation in activities.
- Provide opportunities for young people to have a voice and support them in getting involved in Allergy UK’s awareness and public affairs to influence governmental change and improve services for young people with allergy.
- Create, develop and lead on the work of the Allergy UK Youth Forum.
- Support and develop young people to become champions and ambassadors for Allergy UK.
- Work collaboratively with a range of organisations including but not exclusively schools, local government, health and youth services and youth organisations.
- Develop training and development resources for young people
- Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met
- Work alongside the Operations Director and other staff advising them of relevant issues facing children and young people.
- Develop Allergy UK’s youth engagement procedures and practice.
- Develop opportunities to engage young people in volunteering for Allergy UK
- Responsible for the health and safety of yourself and others who you interact with and undertake appropriate health and safety reviews, risk assessments in relation to activities.
What we’d love to see:
- A passion for engaging and empowering young people to make their voices heard.
- Experience designing and delivering youth-led or co-produced projects.
- Proven ability to build trusting relationships with young people, especially those from diverse backgrounds or lived experiences with long-term health conditions.
- Strong organisational skills with the ability to manage multiple tasks and communicate clearly and confidently.
- A creative and proactive approach to working—bringing fresh ideas and enthusiasm to build engaging online and offline youth content and activities.
- A collaborative mindset—ready to work closely with colleagues, young people, and partners to amplify the youth voice in allergy care.
- A strong commitment to inclusion, equity, and anti-discriminatory practice.
You might also have:
- Lived experience of allergy, either personally or through close connection with someone who does.
- Experience using digital platforms (e.g. for blogs, podcasts, or social media campaigns) to elevate young people's voices.
- Confidence facilitating youth groups, workshops, or forums both online and in person.
- Awareness of the challenges young people face in healthcare and/or navigating chronic conditions.
- Knowledge of safeguarding procedures and a thoughtful approach to creating safe spaces for youth engagement.
- Understanding of or experience working in a charity or non-profit environment.
- An interest in influencing policy or advocating for social change through youth involvement.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.