Client database manager jobs

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills

The Tenovus Macmillan Welfare Benefits Caseworker Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date

The Tenovus Macmillan Welfare Benefits Caseworker Role Details

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Tenovus Macmillan Welfare Benefits Caseworker Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Caseworker Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

National Programmes Administrator (Part Time)

Join Depaul UK to play a vital role in delivering life‑changing opportunities for young people, using your organisational talent and proactive mindset to help clients build brighter futures.

Location: Regional Office - North West

Salary: £10,747.20 pro-rata incl. MW (FTE - £26,868 incl. MW FTE) Per Annum

Closing Date: 19 April, 2026

Employment Type: Permanent

Hours per week: 15

About the Role

Join us as a National Programmes Administrator and help drive the smooth delivery of our Education, Training & Employment, Money Management and Client Involvement programmes. You’ll coordinate grants, placements, mentoring activities and digital learning resources, ensuring clients can access opportunities that build confidence and independence. With strong organisational skills and attention to detail, you’ll manage programme data, produce clear impact reports, maintain efficient systems and research external support agencies to strengthen our national directory.

Working closely with colleagues across the organisation, you’ll support client engagement activities, manage communications with professionalism and keep programme operations running seamlessly. This role is perfect for someone proactive, adaptable and collaborative—someone who thrives in a fast‑paced environment and is motivated by helping people make positive, lasting change.

Please note that this role is offer as a part time (15 hours per week) permanent basis. The appointed person will be based in our Manchester Office.

Key deliverables:

• Support with the administration of grants to clients

• Provide organisational and administrative support in the coordination of the volunteer mentoring, client placement project, client representative role, alumni role and other client involvement initiatives.

• Research and collate information pertaining to external agencies and services to support Depaul clients in their progression.

• Build and maintain strong partnerships/engagement within the Programmes Team

· Collate performance, value and impact information, and generate reports to evaluate and demonstrate the value of the programme delivery

· Support and promote client engagement activities to meaningfully engage clients and keep service colleagues aware of client involvement work.

• Produce regular reports, case studies detailing client engagement and participation with the programmes

• Manage and monitor inbox communications, responding promptly and professionally while providing detailed support, and proactively flagging any areas of uncertainty to the manager for guidance.

• Work collaboratively to identify and share relevant, interesting, and useful information for the monthly newsletter that benefits colleagues and staff.

Your Development

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of Depaul UK

• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.

General responsibilities

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.

• Ensure that all Depaul UK policies and procedures are being adhered to, particularly those relating to Safeguarding, Health and Safety, Code of Practice, Confidentiality and Equality, Diversity and Inclusion

• Respect for the values and ethos of Depaul and its founding partners

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.

• Good organisational skills and attention to detail, as well as the ability to work in a fast paced environment and manage competing priorities, projects and deadlines

• Demonstrable ability to plan and coordinate activities

• Ability to identify and evaluate community-based information and national/local resources that support clients positive progression.

• Ability to use Word, Excel, data management systems and databases to a high standard

• Understanding of the importance of developing effective relationships both internally and with external partnership organisations

• Good verbal and written communicator and ability to work collaboratively and communicate across all levels of the organisation

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• Able to work flexibly in line with the needs of the role

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Tenovus Macmillan Welfare Benefits Administrator Role 

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis and a recruiting Administrators.

With your expert admin skills and experience you’ll be able to apply them within the cancer community at a crucial time for these individuals as an Administrator in this Service and join us for a 3 year Fixed Term contract.

We’ve full time hours available (35 per week) and are open to part time working or job share opportunities for the right candidates.

Cardiff Head Office working a minimum of one day a week is required. We support flexibility and home and hybrid working options supported with Head Office working welcomed.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits Administrator Role Details

An important and meaningful office admin role keeping the wheels turning for this Advice service when it comes to all thing’s admin, processes and procedures.  It’s not just any admin role doing data entry and computer work but very customer focused too and involving phone work. It’s a varied, busy and meaningful admin job so is something you may relish if you match our values, can work in a busy office team environment and have the admin skills to be a top performer.

What’s key is our service user customer experience is slick, professional and personable and our Advice service have the important admin support required.

You’ll have an instant impact as you represent the Advice service often being the person that takes the first call, referral or enquiry into the service from someone affected by cancer. This may be from a cancer medical professional or someone going through cancer personally at any point from diagnosis. This means our administrators are professional people, they get the important information right from the outset and handle sensitive calls and communication with care and understanding showing resilience and reliability.  

You’ll work in an organised way on IT systems and capture information on spreadsheets, scanning forms, inputting data, sending forms and calling our cancer service users with updates and collecting key information from them. It means as a first point of contact, you’re an independent and sensible thinker who has focus and confidence and can adapt to the type of work needed.

It’s a busy, involved and varied role where you’ll work as part of a team, responding to the workload and keeping focus on shared goals and adapting to priorities.

The role requires a minimum weekly attendance at our Cardiff Head office where you’ll work closely with team members, meet and greet visitors, handle post, receive and make calls and perform admin duties.  Whilst you can have an option to work from home a lot it’s important you can commute to Cardiff regularly each week with a higher concentration of office time during your induction and probation period for training and team interaction days.

The Tenovus Macmillan Welfare Benefits Administrator Role Fit

We’re looking for a team player who’s conscientious and takes pride and care in their work. You can comfortably manage a busy workload and change direction when it’s needed whilst remaining calm and able to think independently.

You’re someone who’s spot on in the details, good on computers, has a great phone manner and can glean key information and tailor your communication style. You’ve got common sense and have a logical approach without being phased by tricky things and bounce back well when things are challenging. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day and keeping focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Administrator Role Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• Great customer service capabilities -you treat everyone respectfully, are willing to go the extra mile and help others and you welcome feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for a DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details

This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.

Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.

Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.

Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.  

The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit

We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Pathfinder role is often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.

We’re now looking for an experienced Management Accountant to join our Finance team. You will provide an effective management service to budget holders, senior managers and our executive directors and in turn help strengthen and shape the way we support our people.

If you’re a financial expert who is confident to provide complex financial and business advice to managers and budget holders across the Hospice whilst dealing with every-day challenges, we’d love to hear from you.

As the Senior Management Accountant, you will:

• Maintain up-to-date, accurate and appropriate accounting records for the Hospice, produced in accordance with the Hospice procedures and timetable
• Help to lead and manage a small team
• Provide comprehensive financial and business advice to one or more directorates
• Monitor budget performance and suggest service improvements
• Prepare and complete statutory business information returns and/ or income and expenditure accounts in accordance with monthly and annual timetables making sure the date is complete and accurate
• Contribute towards the production of the annual plan and budget setting

You’ll partner with dedicated areas of the hospice, building strong relationships quickly and offer solid financial advice and solutions.

If this sounds like you, we’d be delighted to receive your application.

 What We’re Looking For:

 · CCAB qualified or equivalent or qualified by experience

· Good leadership skills to motivate and manage the team

· Substantial accountancy experience within commercial, charitable or public sector environment with understanding of relevant financial regulation

· Ability to make decisions by analysing financial information and in turn set priorities and achieve goals

· Experience of producing accurate forecasts, generating savings and ensuring cash flow

· Ability to work with complex data and produce detailed reports with recommendations

What we offer in return:

 · The opportunity to be part of an amazing growing charity

· Competitive salary, generous holiday entitlement

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

· The opportunity to develop and grow your financial career within the charity sector

My Sisters’ House is expanding its fundraising team — and we’re looking for a dynamic, creative and relationship‑driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive.

What you’ll do

You’ll lead the growth of our individual giving and high‑value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You’ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape.

You’ll also help develop new income streams — from local businesses to female‑led enterprises — and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture.

What you’ll bring

You’re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You’re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you’re motivated by the impact your work can have on women facing trauma, abuse and disadvantage.

Why join us?

You’ll be part of a small, passionate and supportive team with big ambitions. You’ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high‑value fundraising. With strong foundations already in place — and a growing network of committed supporters — you’ll be joining at a genuinely exciting moment.

Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check

Purpose of the Job

Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.

To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).

Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.

Key Responsibilities

Supervisory, clinical and line management

· Supervise and line manage a team of mental health professionals and/or trainees based in schools.

· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.

· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.

· Provide high-quality case-management support to your team

· Audit cases for quality and safeguarding purposes.

· Be the Duty Manager on a shared rota basis (up to 2 days per week).

· Assess and monitor risk and draw up appropriate risk management plans.  Develop your team to understand and manage appropriate levels of risk.

· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.

· Supporting building on the existing programme and expanding the service into new schools using learning so far.

· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.

· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).

· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.

· Support staff to deliver tailored, appropriate services to a diverse range of children and families.

· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.

· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.

· Meet the requirements of your own professional body.

Delivery to School-aged Children and Young People and families

· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.

· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. 

· Work in partnership with families to provide culturally appropriate psychological interventions.

· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).

· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.

· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.

Person specification

Qualifications (Essential)

· Appropriately qualified and registered professional e.g.  EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience. 

· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.

· Registration with BPS or BABCP or equivalent.

Qualifications (desired)

· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.

· CBT/CYP IAPT qualification or similar

Experience

· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional

· At least one year’s experience of supervising and case-managing practitioners

· Some line management experience

· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children

· A range of therapeutic skills and experience

· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.  

Knowledge/Skills

· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting

· Ability to line manage and supervise staff delivering mental health support within schools

· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.

· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems 

· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.

· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.

· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.

· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.

· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.

· Well-developed IT skills and experience working with clinical databases such as IAPTUS.

· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.

· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.

Skills, Attributes & Qualities

· A passion for supervising, supporting and developing staff.

· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.

· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.

· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.

· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. 

Post is subject to an enhanced DBS check

GMAVSG is looking for a new member of staff:

GMAVSG Worker

Salary and hours: Based on £39,963 per annum for full-time 35 hour week, pro rata according to number of hours worked.  This post is for 2 to 3 days / 14 to 21 hours per week: number of hours per week and days of work negotiable, providing you are available during core hours of 9.30am to 4pm for at least 2 days a week.

25 days annual leave, plus public holidays, for 35 hours per week, pro rata according to number of hours worked.

The main work is providing welfare benefits advice to people with asbestos diseases.  Training will be given on compensation and industrial injuries benefits for people with asbestos diseases.

You will also assist with campaigning, and with running our Living Well and Families support groups, though the GMAVSG Coordinator will take the lead on these.

Closing date: 5pm, Friday 10 April 2026

Interview date: To be confirmed, probably during week of 13th April 2026

Information about GMAVSG

Greater Manchester Asbestos Victims Support Group (GMAVSG) is a registered charity, established by the Greater Manchester Hazards Centre (GMHC) in 1994. You will be doing GMAVSG work but you will be employed by GMHC.  GMHC provides information, advice and campaigning on health and safety at work. 

The GMAVSG office is in Manchester; all staff work mainly from home, but must be able to do home visits to clients, mostly in Greater Manchester.  GMAVSG provides comprehensive free advice on benefits, and basic information on compensation, to people with asbestos diseases.  Our help is free.  Most of our clients have mesothelioma, a terminal cancer and are men in their 60s, 70s, and 80s who were exposed to asbestos at work.  We also campaign on issues affecting asbestos victims. GMAVSG runs two support groups: Families Group for people who have lost a loved one to asbestos disease, Living Well for people with mesothelioma and their families/carers.

GMAVSG Job

The job offers the prospect of doing interesting and worthwhile work, including campaigning, with a particular client group, who benefit greatly from our specialist advice and empathetic support.  It is not just ‘conveyor belt’ advice work.

You will be delivering benefits advice to people mainly through home visits in Greater Manchester and some of the neighbouring areas of Derbyshire, Cheshire and Lancashire. Full driving licence and access to a car are essential.  The work includes covering a phone helpline on a rota basis, the main purpose of which is to ensure that visits are promptly offered to people newly diagnosed with an asbestos disease.

Recent experience of welfare rights / benefits advice is essential, as are good ICT and administration skills.  Training will be given on compensation and industrial injuries benefits for people with asbestos diseases.

A pay rise is due from April 2026 as salaries are normally uprated annually at least in line with inflation.

The post is permanent, and the charity is financially secure for the foreseeable future.

Location: Inverclyde (travel across the area, home based for administration)

Salary: 24500- 31500 per annum

Contract Type: Permanent

Position Type: Full Time

All applications by midnight, 13 April 2026 however, we reserve the right to withdraw this vacancy before this date

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for an Advocate to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About the role 

This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.

About you 

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; Midnight on 13 April 2026 however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

We look forward to hearing from you. 

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Location: Fife (travel across the area, home based for administration)

Salary: £24,500- £29,500 (pro-rata). 

Contract Type: part Time  21 hours

Position Type: Permanent

All applications by Midnight on 7th April 26; however, we reserve the right to withdraw this vacancy before this date. 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for an Advocate to join our team in the Fife area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About the role 

This is an exciting opportunity for Advocates to join and shape this service covering Fife. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.

About you 

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to undertake external training in Independent Advocacy with disciplines suitable for the role they work in. 

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

We look forward to hearing from you.