Communication manager jobs in islington, greater london

Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.

Location: South London

Hours: 37.5 hours, Monday to Friday

Contract type: Permanent

Salary: £51,078.01 - £56,441.20 (depending on experience and skills)

About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.
• Provide clear, supportive leadership that encourages development, accountability, and innovation.

Key Responsibilities

• A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
• Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
• Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
• A track record of developing talent, driving performance, and creating a positive workplace culture.
• Recruitment, induction, and training of a full service delivery team including local leadership

What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility.
• Strong interpersonal, negotiation, and communication skills.
• Excellent knowledge of compliance, regulatory, and governance frameworks.
• Competence in data analysis, reporting, and using performance metrics to drive improvement
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

Why Join MSI?

• Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
• Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.

About Malaria No More UK 

We exist to end malaria, together. Malaria is preventable and treatable — yet a child still dies every minute from this disease. At Malaria No More UK, we refuse to accept this. 
 
Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria in our lifetimes. 
 
We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world. 
 
We specialise in generating high-impact communications that amplify the voices of scientists, economists, celebrity ambassadors, African business leaders, creators and those on the front lines of the fight against malaria. Together, we make malaria impossible to ignore. 
 
At a time of uncertainty for international development and malaria financing, this work has never been more vital. The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity. 

The Role 

The Senior Digital and Content Manager leads the development and delivery of Malaria No More UK’s digital content strategy — shaping how we inspire action, influence decision-makers and elevate diverse voices to drive progress against malaria. 
 
This is a pivotal role at a pivotal moment. You’ll design and deliver a digital engagement strategy that advances our advocacy and policy change goals, responds to the fast-moving communications landscape, and builds understanding, belief and momentum for investing in the fight to end malaria. 
 
Combining strategic thinking, creative storytelling and digital innovation, you’ll position Malaria No More UK as a bold, credible and solutions-focused voice in the global malaria fight. Managing one staff member (Digital Engagement Officer), you’ll collaborate across the organisation to ensure our digital strategy delivers measurable influence and impact — while staying true to our brand voice: togetherness, momentum and possibility. 

The average day in this role will be changeable, so being flexible and good under pressure is essential. From crafting last minute social storytelling posts, to overseeing creative content work being developed, looking ahead to create strategic plans for major events and campaigns coming up, to feeding back on creative work and liaising with multiple partners for sign off. It is a fast-paced role that requires a can-do approach.

Key Responsibilities 

Strategic Leadership 

• Lead the development and execution of Malaria No More UK’s digital content strategy, aligning it with organisational priorities and malaria advocacy goals. 

• Build digital capability across the organization. 

• Shape a cohesive digital narrative that brings together science, economics, innovation and lived experience, highlighting the people and ideas driving progress against malaria. 

• Position Malaria No More UK’s digital storytelling to make a compelling case for investment: to end malaria in our lifetime, save lives and unlock billions in shared growth and prosperity. 

• Develop digital strategies that turn uncertainty in malaria financing into opportunities for leadership, influence and renewed commitment. 

• Define objectives and KPIs for digital engagement, measuring reach, influence and impact across key audiences and contributing to internal and funder reporting. 

• Actively contributes to strategy development across international and UK campaigns, championing the role of digital communications and ensuring creative, impactful approaches are integrated from the outset. 

Content Creation, Storytelling and Publishing 

• Help drive the creation of powerful, multi-channel content that communicates urgency, possibility and impact, ensuring every story moves audiences to act. 

• Collaborating with colleagues to work with scientists, celebrity ambassadors, economists, African business leaders, people with lived experience and creators to share diverse, authentic stories that reinforce the case for investment in ending malaria. 

• Oversee the content calendar, ensuring effective planning and delivery across overlapping communication priorities. 

• Act as the interface between colleagues writing reports and publications, and the Digital Engagement Officer and designer — ensuring best practice in publishing and digital production. 

• Work with creative agencies and partners to produce digital content that supports major advocacy and policy milestones. 

• Uphold Malaria No More UK’s brand voice and values, ensuring inclusivity, dignity and authenticity in all communications. 

• Oversee the organisation’s three brand websites and various campaign sites, including content, performance, and maintenance. 

Collaboration and Leadership 

• Manage and mentor the Digital Engagement Officer, fostering creativity, learning and professional growth. 

• Manage freelance designers and video editors to deliver high-quality digital assets. 

• Along with the Head of Ambassador Relations & Creative Partnerships, build and maintain relationships with digital influencers, media partners and creative collaborators in the malaria and development space. 

• Actively collaborate across teams, ensuring alignment between digital activity, policy priorities and fundraising opportunities. 

Innovation and Insight 

• Stay ahead of emerging digital trends, tools and technologies — including AI — that can amplify influence and advocacy impact. 

• Use data and audience insights to refine approaches and inform decision-making. 

• Champion ethical, inclusive and human-centred storytelling that reflects the strength, innovation and leadership of those driving the malaria fight. 

Experience, Knowledge and Skills 

We’re looking for a creative digital strategist who can turn ideas into impact.  Someone who combines sharp technical know-how with a flair for storytelling, collaboration and purpose-driven campaigning. 

Essential 

• Proven experience leading digital communications and content strategies across multiple platforms to deliver measurable impact. 

• Strong ability to translate complex issues into engaging, shareable content tailored to diverse audiences. 

• Demonstrated success managing digital campaigns that drive awareness, engagement and action. 

• Experience working collaboratively within multi-disciplinary or cross-regional teams, aligning digital outputs with advocacy and fundraising goals. 

• Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines. 

• Strong understanding of analytics, SEO and social insights, using data to refine and optimise performance. 

• Outstanding written and verbal communication skills, with attention to detail and brand consistency. 

• Commitment to building internal digital capability and confidence across teams. 

• Experience mentoring, managing or supporting staff and creative partners. 

• Experience managing and updating websites. 

• Experience in overseeing and potentially delivering paid digital advertising campaigns 

• Expertise and enthusiasm for social media storytelling and channels 

Desirable 

• Experience working within international development, global health or advocacy contexts. 

• Familiarity with paid media, digital advertising or content partnerships. 

• Understanding of accessibility standards and inclusive design principles. 

• Experience supporting colleagues’ professional development in digital communications. 

• Working knowledge of CRM systems (e.g. Salesforce) and digital reporting tools (e.g. Google Analytics, Sprout Social). 

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.  

Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply. 

 
This job description is not exhaustive and may be amended over time in consultation with the Head 

Staff benefits include: 

• 10% employer pension contributions 

• 28 days’ annual leave plus national holidays 

• Additional days off over the Christmas to New Year period when the office is closed

• Professional training & qualification subsidy

• The opportunity to lead digital storytelling and engagement that influences the global malaria fight 

• A collaborative, creative and mission-driven team culture. 

• Opportunities for international travel, learning, development and global collaboration 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London office, E1, with the team meeting in person to collaborate once per week. There is also the expectation of travel as required (usually 2-4 times per month) across London (and potentially) the UK to meet with donors. Homeworking options in line with our Crisis Hybrid Working Policy.

Vacancies: We have two permanent vacancies available

About the role
Crisis is in the first year of our new strategy, and philanthropy is critical to achieving our organisational goals — especially the £20m Housing Supply campaign, an ambitious initiative at the heart of our strategy to deliver genuinely affordable homes and end homelessness for good

You would use your proven ability to build strong relationships and secure four- to five-figure gifts to manage a dynamic portfolio of major donors and prospects, applying your understanding of moves management and the major donor solicitation cycle to engage, inspire, and retain support. Confident in working with high-profile individuals, you would use your excellent communication and influencing skills to deliver compelling cases for support, represent Crisis with professionalism, and create meaningful donor experiences.

Proactive and creative in your approach, you would work collaboratively across teams, integrate digital techniques to enhance engagement, and measure success against KPIs and targets. Above all, your work would be driven by a deep commitment to Crisis’ purpose and values—equity, inclusion, and the belief that together we can end homelessness for good.

About you

We are looking for an ambitious and relationship-led fundraiser who is passionate about making a tangible difference and inspired by Crisis’ mission to end homelessness. The ideal candidate will have a strong understanding of moves management and the major donor solicitation cycle, using these principles to strategically cultivate, solicit, and steward high-value supporters. With a proven track record of securing four- and five-figure gifts, you will be confident in engaging and influencing high-value and high-profile individuals, understanding their motivations and inspiring their confidence in Crisis’ work. You will combine excellent communication and influencing skills with creativity and independence, managing a dynamic portfolio of donors while working collaboratively across teams to deliver outstanding supporter experiences. Highly organised, results-driven, and innovative in your approach, you will be motivated by achieving targets and growing income. Above all, you will share Crisis’ deep commitment to equality, inclusion, and social justice, and be driven by the belief that homelessness can—and must—be ended.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025 at 23:59

Interview date and location:

• Stage one: Tuesday 2 or Wednesday 3 December via Microsoft Teams
• Stage two: W/C 8 December

Interview process: For the first interview you will be asked to prepare a short task in advance which can be presented verbally, this will be followed by a competency-based interview. Second interview format TBC.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you passionate about making a lasting impact? The British Heart Foundation (BHF) is embarking on an exciting journey to significantly grow our philanthropic income over the next five years – and we’re looking for talented, driven leaders to help us achieve our vision.

As a Senior Philanthropy Manager (Principal Gifts), you will be at the heart of this mission, taking ownership of a portfolio of existing donors and prospective supporters, spanning both Major Donor and Trusts & Foundations streams.

Your focus will be on securing seven-figure and above gifts, directly contributing to the BHF mission to save and improve lives affected by cardiovascular disease through transformational funding.

You’ll also play a pivotal leadership role, line managing two Philanthropy Managers (Major Gifts) with diverse portfolios. Together, you will identify opportunities, nurture talent, and set the standard for relationship excellence within the team.

If you are a collaborative, ambitious professional ready to shape the future of heart research through transformative fundraising, we want to hear from you.

About You

As our ideal candidate, you have an impressive background in major gift fundraising, with a proven track record of securing six and seven-figure donations and exceeding ambitious targets.

Able to demonstrate in-depth knowledge of philanthropic fundraising, particularly from Major Donor and Trusts & Foundations sources, you possess strong experience working with senior volunteer leaders and stakeholders such as Trustees, board members, and high-net-worth individuals.

You have the skills and experience to autonomously lead every stage of the cultivation and stewardship journey – from cold prospecting, relationship building across multiple stakeholders, developing and writing strong proposals, pitching, delivering, nurturing and uplifting relationships.

A robust understanding of the charity sector, including its challenges and opportunities, is essential as are your skills and experience in building bespoke fundraising propositions, fundraising through major gift campaigns, and managing complex stakeholder relationships.

You have exceptional communication, both written and verbal, and the ability to inspire commitment and connection to our mission. Strong organisational skills, meticulous attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Ambitious and results-driven you exude leadership, gravitas, and a genuine passion for the BHF’s mission. Flexibility, a proactive mindset, and the ability to work both independently and collaboratively will ensure your success in this transformative, high-impact role.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

On occasion you will need to attend evening events.

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

Do you believe in the power of social prescribing to create more connected, resilient, and thriving communities?  

Are you an experienced project manager who is passionate about collaboration, inclusion and skilled at demonstrating impact? 

Community Action Redbridge is looking for a Project Manager to lead our Connected Communities Project, a successful social prescribing initiative that helps people build resilience, reduce loneliness, and connect with the support they need to improve their wellbeing. 

In this pivotal role, you’ll lead the day-to-day delivery and ongoing development of the project, guiding and supporting a small, dedicated team. Working in close partnership with voluntary and community organisations, the NHS, and other local agencies, you’ll help strengthen Redbridge’s community support infrastructure. You’ll champion person-led, strengths-based approaches, ensuring our work remains inclusive, responsive, and firmly grounded in what truly matters to the people we support. 

We’re looking for someone who is organised, compassionate, and skilled in partnership working; confident in leading teams and managing projects; adept at maintaining and developing project systems and processes and committed to tackling inequalities and promoting wellbeing across diverse communities. 

Prior experience in social prescribing, project coordination, or health and wellbeing initiatives will be especially valued. 

This role is offered on a hybrid basis, with a requirement to work three days per week in our Gants Hill office. 

What it’s like to work at Community Action Redbridge 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each): 

1. Please tell us about a community-based project, activity, or initiative you have been involved in that supported people’s wellbeing, independence, or connectedness. What approach did you take to make sure it was inclusive and person-led, and how did you help shape or measure the difference it made? 

2. This role involves coordinating multiple workstreams and partners to deliver a complex, evolving project. Can you share an example of a time when you had to balance different priorities, organise people or activities, and keep things on track to achieve positive results? Please include the tools or systems you used to manage the work, how you maintained progress, and how you addressed any challenges along the way. 

3. The Connected Communities Project, which includes the Community Connectors (previously known as Social Prescribing Advisers) is rooted in collaboration and partnership. Please describe a time you built or strengthened relationships with community organisations, local groups, or other stakeholders to achieve shared goals. What helped make that partnership effective, and what did you learn from the experience? 

4. Community Action Redbridge’s work is driven by values of social justice, equity, and community-led change. What do these values mean to you personally, and how would you bring them into your approach as a leader within the Connected Communities Project? You might want to reflect on how you’ve championed fairness, inclusion, or empowerment in your past work or life experience.

We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with the team meeting once a week to collaborate in person. There will also be occasional national travel to meet with partners. Homeworking options in line with Crisis’ Hybrid working policy.

Contract: Two-year fixed term contract

About the role

We’re looking for an ambitious and creative Corporate Partnerships Account Manager to join our Brand, Marketing and Fundraising team. You’ll lead a diverse portfolio of partners, delivering exceptional account management that inspire action and drive meaningful change.

In this role, you’ll develop and grow partnerships that help end homelessness, from crafting strategic engagement plans and co-developing goals with partners, to creating compelling funding propositions that bring our mission to life. You’ll be skilled at building relationships with senior stakeholders, bold in spotting opportunities for innovation, and ensuring every partnership delivers impact.

You’ll work collaboratively across Crisis, sharing insights and ideas, representing the partnership team with professionalism and ensuring opportunities are maximised to the benefit of the wider organisation. With a strong understanding of CSR and sustainability, you’ll help partners make a lasting difference and play a key role in achieving and exceeding our ambitious income targets.

We’re looking for someone with:

• A proven track record in exceptional account management and stewardship
• Experience driving growth within corporate partnerships
• Strong communication and influencing skills
• A proactive, creative approach to problem-solving and opportunity-building
• A genuine commitment to Crisis’ purpose and values

If you’re an inspiring relationship builder who thrives on collaboration and wants to make a real impact, we’d love to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 November 2025 at 23:59

Interview date and location:

• First round - W/C 17 November
• Second round – Likely beginning W/C 24 Nov

Interview process:

• First interviews will be competency-based questions
• Potentially a second interview that will include a written task or presentation.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

As our Senior Fundraising Operations Manager, you’ll play a key role in shaping and delivering efficient operational systems and processes that support all aspects of partnership and relationship fundraising. This includes corporate partnerships, philanthropy and community fundraising.

Leading a team of six, you’ll provide essential systems, planning, strategic and operational support to enable impactful donor engagement across fundraising teams. By driving operational excellence, you’ll be instrumental in achieving ambitious growth targets.

Our vision is a world where everyone has a healthier heart for longer. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. Join our team and your work will contribute towards our lifesaving work.

About You

An experienced manager of operations functions, you can develop and execute long-term operational strategies, manage complex projects and lead a diverse and inclusive, high-performing operations team. You take a skills-based approach to managing projects, workloads and the team, fostering collaboration across all levels.

With excellent communication, influencing and stakeholder management skills, you can manage teams to deliver at pace and have experience of developing and maintaining relationships with senior stakeholders.

A proactive, solution-oriented strategic thinker, you have proven experience of relationship management systems and financial systems, and demonstrable experience of developing and implementing operational processes, guidance, tools, and training.

With a growth mindset, excellent analytical skills and strong project management experience, you bring knowledge of partnerships and/or relationship fundraising, fundraising legislation, policy, and finance processes.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

We are delighted to work with Westway CT who, due to retirement, are now seeking an experienced, qualified Finance Manager.

Westway CT is a non-profit social enterprise tackling isolation and creating community in West London through the provision of transport services and dedicated drivers offering a lifeline for community groups, older people, and anyone facing challenges using public transport across Kensington & Chelsea, Westminster, and Hammersmith & Fulham.

This is an exciting opportunity for a Finance Manager who, reporting to the CEO, will play a key role in the running of two interconnected entities; a registered society, and its trading arm, which supports and subsidises their charitable aims. In so doing, the successful candidate will be helping to lead the way in a sustainable community benefit model that creates its own income by being part of the wider London transport mix, contributing to the local economy and working towards better air quality.

With line management responsibility of the Finance Officer, you will be an accredited qualified accountant, preferably with non-profit sector experience, with the ability to lead on the financial management of the organisation.

The Finance Manager is accountable for:

• Financial strategy and planning
• Financial management and reporting
• Strategic level income generation
• Payroll, staff remuneration and pension contributions
• Stakeholder collaboration and promotion of Westway CT values

The successful candidate will:

• Demonstrate a strong track record of managing a finance function producing budgets, management accounts, cash flow forecasts and financial reports
• Have an excellent working knowledge of charity and company governance, including reporting standards and preparation of statutory accounts, as well HMRC, PAYE and Pension regulations.
• Be able to conduct financial scenario planning and cost analysis to proactively contribute to the strategic and operational planning and improvement of the organisation (i.e. in the case of investments and capital assets, grant applications, contract tendering, customer pricing, and credit control.)
• Be an efficient, highly organised team player with good communication skills, working effectively with internal colleagues, external stakeholders and suppliers of varying financial experience.
• Provide excellent line management and role modelling for your reports and colleagues to encourage professional development.
• An accredited qualified accountant (ACCA) (CIMA) or equivalent, with a minimum of 5 years’ experience, preferably within the non-profit sector
• Be proficient in Microsoft Office 365, Excel, Sage 50, Quickbooks and/or another similar accounting software

Responsible for the day-to-day finances, you will have a hands-on approach, exceptional time management skills, and the ability to work to tight deadlines in order to make an active contribution to the success and growth of Westway CT who are passionate about their community and making a tangible difference to the lives of local residents.

Westway CT is an equal opportunities and London Living Wage employer.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London (Flexible working arrangements by agreement)

Closing date: 30 November 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Westway CT interviews dates TBC

Role Summary

Job Title: Corporate Engagement Manager (UK)
Reporting To: Senior Corporate Engagement Manager, ProVeg International
Location: UK-based, ideally within travelling distance of London
Hours: 35 hours per week (1.0 FTE); part-time also possible (0.8 FTE)
Salary: £32k - £36k per annum (based on 1.0 FTE) 
Contract: 2 year fixed-term contract

Job Details

We are seeking a highly motivated Corporate Engagement Manager to implement and develop our programme on the Corporate Protein Transition in the UK (70%), as well as to support this work internationally (30%). This critical role will focus on accelerating the protein transition by advocating for more ambitious action from supermarkets, foodservice and government.

You will be responsible for cultivating relationships with civil society partners, food companies and policymakers, positioning ProVeg as a leading organisation and trusted partner on healthy, sustainable diets. The ideal candidate will possess a deep understanding of the UK’s corporate and civil society landscape around sustainable food systems, excellent communication skills, and a proven track record of influencing decision-makers.

Responsibilities

UK (70%)

• In collaboration with ProVeg UK leadership, lead the implementation of the Corporate Protein Transition Programme in the UK, to increase retailer and foodservice companies’ ambitions regarding the protein transition. 
• Encourage companies to adopt protein split target-setting and promote best practices for increasing the share of plant-based sales.
• Build and maintain strong relationships with NGOs, major food retailers, foodservice companies, government institutions, and policymakers.
• Monitor and analyse public opinion, consumer trends, and scientific developments related to plant-based diets to inform team strategies.
• Support the monitoring of national legislative developments related to sustainability and food systems; draft policy briefs and advocacy materials to influence decisions on the protein transition.
• Work closely with the UK Communications Manager to develop impactful strategic communication plans to drive public and stakeholder engagement.
• Support with representation of ProVeg at national B2B conferences, food systems roundtables, and other strategic events.
• Organise and facilitate stakeholder engagement initiatives, including roundtables and webinars.
• Identify relevant UK funding opportunities and support the development of funding proposals led by ProVeg International.
   

International (30%)

• Support the international team in rolling out foodservice strategy as part of the Corporate Protein Transition programme, in collaboration with country leads. 
• Support the alignment of a European civil society coalition around a single shared protein diversification ask of major food companies.
• Support the design, procurement, delivery and dissemination of influential research and reports that will support corporate protein diversification at European level. 
• Work closely with the International Senior Corporate Engagement Manager to support the implementation of the Corporate Protein Transition programme across ProVeg countries.

Qualifications

Essential:

• Minimum of 2-3 years of experience in corporate affairs, policy, or advocacy, ideally in the fields of food systems, public health, or sustainability.
• Experience in building relationships and driving change, for example with government agencies, supermarket executives, NGOs, or thought leaders.
• Excellent communication skills (written and verbal).
• Strong project management and organisational skills with an eye for detail.
• Ability to synthesise complex data and policy insights into compelling strategies and messaging.
• Self-motivated, proactive and collaborative team player.
• Willingness to travel for stakeholder meetings and events.
• Ability to manage multiple tasks and work efficiently in a dynamic environment.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
   

Desirable:

• Existing network within the UK food retail or policy landscape.
• Experience in supermarket engagement or corporate sustainability advocacy.
• A working understanding of UK policy-making structures, key stakeholders, and legislative processes.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Access to the Wisdom app with exclusive perks and discounts
• Compassionate animal companion leave
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

• Application deadline: 30th Nov
• Trial task: rolling basis, by 15th Dec
• Team interviews: 15th Dec - 10th Jan
   

Our Application Procedure

Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI will be disregarded.

We are looking for an experienced and passionate Research & Operations Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continue to grow.

How you will make a difference

We are looking for a Research and Operations Manager to join our passionate fundraising team. You will play a pivotal role in driving high-value fundraising outcomes across Rethink Mental Illness and Mental Health UK by delivering a strategic, insight-led approach to prospect research and portfolio management.

Managing the Senior Philanthropy and Research Officer you will oversee the identification, qualification and prioritisation of prospects across Philanthropy, Trusts & Grants and Corporate Partnerships. You will lead on due diligence processes, prospect pipeline management, connection mapping and the development of systems and tools that enable data-driven decision-making. Working closely with senior fundraisers and the Interim Head of Trusts and Philanthropy, you will ensure teams have the intelligence and insights needed to build strong, meaningful donor relationships.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Contract: Permanent 

Hours: 35 per week 

Location: Hybrid or home working depending on location 

Closing date:  19 November 

Interview date: w/c 24 November

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.

The role 

Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective. 

If you join us, you’ll be: 

• Working with Directors to deliver a clear strategic view on areas of opportunity 

• Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions 

• Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals 

•  Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives 

About you

You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets. 

To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation. 

We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.

About us 

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day. 

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. 

How to apply 

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification. 

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As a proactive member of the Secretariat team,  to deliver high quality, professional services to FIGO. This will be achieved by;

· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)

· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)

· Coordination of Health and Safety/Fire Safety Support

Outline of the role

The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.

Scope and accountability

Reporting to Head of Finance, the post holders role will include:

1. IT strategy and planning

• Conduct a full review of all IT systems and processes
• Develop and deliver the IT strategy in line with organisational goals
• Advise SMT on technology opportunities, risks and best practice
• Ensure systems are scalable, cost-effective and future-ready

2. Systems and infrastructure

• Ensure compliance with GDPR, cyber security and other relevant regulations
• Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
• Manage data security and backups
• Manage disaster recovery and business continuity planning
• Manage software licensing
• Work with the team leading IAPB’s Website

3. User support and training

• Promote effective use of collaboration and productivity tools across the organisation
• Develop user guides, training and resources to build digital confidence across the organisation
• Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
• Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas

4. Project and change management

• Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
•  Ensure projects are delivered on time, within budget and to agreed quality standards
• Support digital transformation initiatives that improve service delivery and efficiency

5. Management and leadership

• Manage the relationship with external IT provider
• Manage the IT budget
• Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
• Manage the IT asset register
• Contribute to wider organisational planning

General 

•  The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
• The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
• To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
• To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
• To undertake any other duties that may be considered commensurate with the level of the post.
• The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.

Skills & Experience:

• Proven experience managing IT systems, networks and digital tools.
• Strong knowledge of information security, data protection and GDPR compliance.
• Experience managing IT suppliers, contracts and IT budgets.
• Ability to lead projects and deliver improvements.
• Excellent problem solving and troubleshooting skills
• Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
• Commitment to the values and mission of IAPB
• Experience working in a charity or not for profit
• International experience
• Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
• Strong ability to prioritise, work at pace, and under pressure.
•  Ability and willingness to work flexibly in terms of hours and travel.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.

IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.  We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working
• Flexible working
• Employee Assistance Provider
• Various family friendly policies