Communication manager jobs in Milton keynes
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
The nature of the role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. Some evening and weekend work will be expected. The ability to travel long distances with overnight stays on a frequently (weekly) basis is a key requirement of the role.
MAIN DUTIES:
1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role involves frequent (most weeks) long-distance travel and overnight stays within the UK, sometimes with only a few days’ notice. Applicants also need to be comfortable working from home in between traveling.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To manage personal travel arrangements in line with company policies and procedures.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To prepare factual written submissions and reports for clients and relevant Integrated Care Boards.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies.
- To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the company.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Company credit card, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Thank you!
The opportunity
We are seeking an experienced and values-led Chief Executive Officer (CEO) to lead East London Waterworks Park in this next phase of our development. This is a rare opportunity to shape the first paid executive leadership role in a pioneering environmental charity.
The CEO role is wide-ranging and dynamic, and will evolve as East London Waterworks Park grows. The CEO will provide strategic leadership to help realise our ambition to purchase the Thames Water depot site in East London, while strengthening our capacity to deliver community-led rewilding and nature-recovery projects across London in partnership with landowners, local authorities and other stakeholders.
An important aspect of the role will involve introducing a sustainable staffing model that complements and develops East London Waterworks Park’s existing volunteer ecosystem, and strengthens our culture, vision and values. The CEO will be supported in this work by long-standing volunteers at both trustee board and operational level, who believe in the benefits this organisational change will bring.
About East London Waterworks Park
East London Waterworks Park is a community-led charity working to reconnect people and nature. Starting from nature-first principles, and with inclusivity at the heart of everything we do, we work with communities to co-design spaces to unlock a chain of positive changes that culminate in the long-term transformation of people and place.
Our work includes:
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co-designing East London Waterworks Park with the East London community, working towards purchasing a 14-acre Thames Water depot in Waltham Forest and transforming it into a biodiverse urban park with free, accessible wild swimming and welcoming community spaces
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co-designing other nature-first spaces on disused or brownfield land in London, returning land to nature in collaboration with local communities to encourage long–term community stewardship
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hosting engagement, education, and empowerment activities that build skills, confidence and deeper connections to nature.
East London Waterworks Park is a sociocratic organisation, with a decentralised organisational structure and a transparent and collaborative approach to decision making. We have grown organically since 2019, responding flexibly to the challenges we have encountered but always committed to our core vision: creating a new kind of urban green and blue space: one that is ecologically rich, inclusive, and shaped by the people and wildlife who use it.
East London Waterworks Park is currently entirely run by volunteers but we recognise the need to transition to a more sustainable structure. We want to introduce paid employees to ensure we can deliver the exciting projects planned in 2026 and beyond, while retaining our strong community-led ethos.
More information
If this sounds exciting, please review the attached recruitment package.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YMCA Milton Keynes is at an exciting point in its journey. We are a rapidly developing, values-driven youth charity, supporting young people to belong, contribute and thrive. To help us grow our impact and sustainability, we are looking for an ambitious and creative Head of Income Generation to accelerate our success.
ABOUT THE ROLE:
As Head of Income Generation, you will provide strategic leadership across a broad and exciting portfolio that includes:
- Commercial income, including HomeGround Café and our on-site meeting and conferencing facilities
- Grants and foundations income
- Corporate partnerships, from local businesses to strategic long-term relationships
- Community support and giving, inspiring people to get involved and give back
- A new alumni programme, engaging former residents, beneficiaries and supporters
You will manage and develop a small, motivated team, work closely with the CEO and Head of Communications & Campaigns, and play a key role in shaping the organisation’s future direction.
WHO WE'RE LOOKING FOR:
We’re looking for a senior fundraiser, income generator or sales lead who is:
- Ambitious and target-driven, with the ability to turn strategy into results
- Creative and entrepreneurial, excited to test new ideas and approaches
- Highly organised, with excellent prioritisation skills across multiple income streams
- A collaborative leader, who works brilliantly with colleagues and partners
- Values-led, ensuring everything we do reflects who we are as an organisation
You’ll understand how to communicate impact in a way that inspires support, while staying true to a trauma-informed, asset-based approach that puts dignity, strengths and potential first.
Above all, you’ll be motivated by the opportunity to put young people front and centre of income generation – amplifying their voices ethically and authentically, and helping supporters see the difference they can make.
HOW TO APPLY:
Please submit your CV and covering letter by the deadline.
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references and undertake a DBS check.
We look forward to hearing from you.
Registered Charity
51 - 100
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ASSIST Trauma Care is one of the leading UK providers of therapy for the psychological effects of trauma and, in particular, Post-traumatic Stress Disorder. We are seeking a Specialist Children’s Trauma Therapist to work throughout Northants/Rugby.
You would be required to deliver trauma-focused CBT to children affected by trauma.
You must be experienced in working with children, delivering CBT techniques, and have a minimum of post-diploma experience in working with psychological trauma.
The client requests no contact from agencies or media sales.
Thank you!
ommunity Fundraiser
Hours: 35 hours per week (full time)Contract type:
Permanent subject to a probationary period
Salary: NJC SCP 23 to 25 (£34,434 to £36,363)
Based: Home working, with regular travel across Greater Manchester and to our offices in Liverpool, Leeds, Wakefield and Coventry.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families and communities to improve their health and well-being. We offer a range of unique services delivered at local, regional and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Community Fundraiser role is responsible for establishing and developing community fundraising systems and activities. This is BHA's first dedicated fundraising position, offering a unique opportunity to build sustainable income streams whilst building trusted relationships with Ethnic Minorities communities in and around Manchester, and others interested in supporting our cause. You will plan and deliver culturally appropriate fundraising events, develop digital fundraising campaigns, establish donor databases and create fundraising systems that align with our values and mission. The successful applicant should bring proven experience in community fundraising with our target audience.
We are looking for someone who can demonstrate success in generating income through community engagement, has experience planning and delivering fundraising events, and understands the principles of community-centric fundraising.You will be comfortable establishing systems and processes as needed, working independently whilst collaborating across teams. Cultural competency and sensitivity when working with diverse communities is essential, along with the ability to build trust and rapport with different community groups. Strong communication skills, attention to detail regarding compliance and data protection, and creative problem-solving abilities will be crucial to your success in this role.The post holder will have the following essential criteria:
- Experience in successfully generating income through community fundraising activities
- Demonstrable experience working and building relationships with marginalised communities, particularly LGBTQ+ and/or Ethnic Minorities communities
- Experience planning and delivering fundraising events
- Experience establishing or developing fundraising systems and processes
- Understanding of the challenges and opportunities in fundraising within diverse communities
- Prepared to abide by the values and ethos of BHA For Equality
- Prepared to regularly work unsociable hours, including evenings and weekends for community events
- Must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship. We carry out right to work checks fairly and without discrimination.
Benefits of working with BHA
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application MUST DETAIL how you meet the points asked for in the person specification. CVs will not be accepted, and applicants must be eligible to work in the U.K.
Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 23rd February 2026
Interviews will be held w/c 2nd March 2026
Reasonable adjustment: We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively seek to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.
If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.
We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
Key responsibilities
As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include:
- Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
- Creating, tracking, and maintaining client budgets
- Processing client payments such as invoices and expense reimbursements
- Carrying out client bookkeeping tasks and advising clients on best practices
- Supporting the finance team in day-to-day financial tasks
- Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist
About you
You’ll need to have:
- 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
- An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
- Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping
You’ll also likely have:
- Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
- Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
- An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
- Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
- A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
- Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
- Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
- An intrinsic motivation to have a positive impact with your career.
Benefits and salary
Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
- Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
- Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
- Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
- Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
- Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
- Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
- Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
- Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.
We’re able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
- Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
- Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
- Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
- Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
- Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
- References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.
There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.
If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.
