Communication manager jobs in watford, hertfordshire
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Department: Community Fundraising
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £65,000 – £68,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.
Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.
You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.
As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.
To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recrutiment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with charity wo are looking for an interim Policy and Public Affairs Manager to join their team for a contract role until the end of August,
Key Responsibilities:
Policy:
- The post holder will develop and drive proactive policy and public affairs projects and campaigns in consultation with the Head of Policy, Public Affairs and Research and the wider team.
- They will manage and develop evidence-based policy briefings and reports to publication standard for internal and external audiences, including colleagues, politicians, and journalists.
- The Policy and Public Affairs Manager will manage and develop responses to consultations, calls for evidence, and inquiries within the charity's area of expertise.
- They will manage and develop the analysis of relevant debates, reports, statistical releases, select committee inquiries, and parliamentary questions, providing updates, briefings, and advice to colleagues as appropriate.
- The role involves managing and producing the analysis and distribution of key statistics and research from internal and external data sources relevant to the charity’s policy aims, working collaboratively with the wider directorate.
- The post holder will work closely with frontline staff and service users to ensure the charity’s policy positions and public affairs priorities are informed by their needs and experiences, collaborating with the wider team to support staff and service user policy engagement.
Public Affairs/Influencing:
- The Policy and Public Affairs Manager will develop and implement strategic influencing plans aligned with the charity’s policy priorities.
- They will develop and manage relationships with Ministers, Members of Parliament, Peers, officials, advisers, and other key stakeholders and strategic partners.
- The post holder will represent the charity at meetings with key stakeholders and sector partners.
- They will present the charity’s policy positions and recommendations at key speaker events, conferences, and briefings when required.
- The role may involve acting as a spokesperson for the charity in the media on relevant issues as required.
Campaigns:
- The Policy and Public Affairs Manager will work closely with the Communications & Marketing and Digital Mobilisation & Engagement Teams to identify campaign objectives, develop strategies to achieve these objectives, and support campaigns as appropriate.
- They will provide policy input into organisational campaigns and media strategy.
Person Specification:
- The ideal candidate will have experience in developing policy positions, influencing policy, and achieving change within a relevant social or criminal justice area.
- They should possess experience of working at a strategic level across a wide range of organisations, including government departments, local authorities, and relevant agencies.
- Experience in identifying issues that require policy change and developing influencing strategies and campaigns to achieve change is essential.
- The candidate should have experience in writing briefings for parliamentarians, officials, and colleagues, and drafting submissions to official consultations and inquiries.
- Experience in underpinning public campaigning with lobbying and media activity is desirable.
- The role is subject to a Basic Disclosure Barring Service (DBS) check.
What’s on Offer:
- A day rate of £120-£140 per day PAYE + daily holiday pay.
- Part-time, 3 days per week
- ASAP start date
- Hybrid working pattern, London or remote options.
- 3 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our webiste.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in the South of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
35 hours per week
£45,900 per annum
Home based
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within Social Impact. Social Impact's primary focus is on 'Building a Movement,' which drives two key objectives:
-Changing society's attitudes and actions towards young people
-Growing support, raising income for The Children's Society
We are currently looking for an enthusiastic and experienced corporate fundraising expert to join our dynamic, ambitious team.
A key part of this role will be your ability to identify, explore and develop corporate partnership opportunity, to convert prospects and establish dynamic, mutually beneficially relationships with organisations to support The Children's Society.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Relevant experience gained in a new business role, evidencing business development skills having secured £100K+ corporate partnerships
-A successful track record in securing corporate partnerships through individual approaches, utilising advanced influencing, negotiation and communication skills
-Expert knowledge of purpose-led partnerships, corporate partnership and fundraising methodology the CSR/ESG market and overall understanding of wider relationship fundraising audiences and methodologies, and all legal and regulatory issues surrounding corporate/charity partnerships
-Experience of having secured a variety of corporate partnerships such as philanthropic, commercial (brand collaborations - CRM's, sponsorship, use of IP etc), engagement, strategic.
-Ability to influence and persuade in a medium/large complex organisation
-Experience of coaching or line managing colleagues to succeed
[INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is midnight on Friday 30th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 16th May onwards.
Interviews will be held week commencing 2nd June.
IN3
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in London and the East of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
About This Job
We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.
This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!
Responsibilities
· Provide direct support to cadet units, assisting with system queries and problem-solving.
· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.
· Collaborate with stakeholders to understand their needs and support digital solutions.
· Identify and report system bugs to the development team.
· Produce clear and effective user guidance materials.
· Generate reports using Oracle Analytics to support decision-making.
· Undertake additional tasks as required.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services team running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inter Mediate is a London-based peace-making charity supporting confidential negotiations in some of the world’s most challenging conflicts. Reporting to the Head of Finance, working closely with the Operations Director, and in close coordination with staff across IM, the key tasks of this role are to:
- Take a proactive and principal role in supporting Inter Mediate’s financial compliance;
- Support Inter Mediate to fulfil its accountability to funders;
- Take an active role in supporting and guiding the projects teams in efficient budget tracking and monitoring;
- Take a proactive and principal role in supporting the Operations Director with various aspects of operations management for best practice and compliance;
- Take an active role in supporting secure and compliant IT operations;
- Provide other general support when required for the smooth running of the organisation.
Specific responsibilities
Finance
Working with the Head of Finance as required:
- Record and process a range of financial transactions accurately and efficiently to deadline in Sage 50 software (often in multiple currencies). Maintain financial records ensuring accuracy to facilitate internal and external audit processes;
- Take the lead in compiling, tracking and monitoring project budgets in close collaboration with operations and project teams;
- Track project and core expenditure and support in preparation of accurate, compliant and timely financial reports to funders to satisfy reporting requirements;
- Help to compile and monitor project budgets, log activities and record/prepare relevant material for grant audits;
- Implement and maintain financial policies and procedures;
- Manage book-keeping function by recording invoices, ensuring that they are promptly authorised in line with agreed financial procedures and paid on time;
- Manage complex cash and credit card expenses by collating and recording in multiple currencies; and taking charge of banking, petty & foreign cash accounts;
- Take the lead on initiatives to research, introduce and implement appropriate finance software to make the finance function more efficient;
- Be prepared to play an active role as IM brings management accounting in-house
- Support Inter Mediate with company and grant audits.
Operations
Working with the Operations Director as required:
- Assist with researching and implementing operations systems, policies and procedures (as requested by the Operations Director;
- Assist with timesheets, and absence reporting management;
- Collaborate with operations and project teams in complying with donor requirements;
- Undertake special projects such as aspects of the salary and benefits benchmarking exercise;
- Assist with smooth running of the office and maintenance of office systems and equipment, including stationery orders, overseeing subscriptions and shredding.
General
- Assist with organising meetings and events, including travel logistics, and providing other general support when required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with an organisation who bring the investment community together to work towards a net zero and climate resilient future. The organisation collaborates with investors to create practical solutions that can make a real difference in tackling climate change. An exciting opportunity exists for a Senior Development Manager to join the team. As Senior Development Manager, you will aim to maximise funding from trusts and foundations, strategically build relationships and proactively seek further opportunities to continue expanding the charity’s portfolio of existing relationships and promising prospects to ensure continued, high-value philanthropic support. This is a full-time, 9 month fixed term contract (maternity cover), aiming to start in July. Hybrid in Central London.
Who are we looking for?
Ideal candidates will possess significant and demonstrative experience working with trusts and foundations. You will have a proven track record of producing compelling and successful grant proposals to secure high-value, multi-year grants (success with securing six/seven figure grants highly desirable.) You will have excellent relationship management skills and will be adept at engaging and inspiring donors and understand diverse donor motivations. Candidates will have demonstrable skill in adapting and delivering complex and technical written and verbal communications for a philanthropy audience. Knowledge of the institutional investor landscape and/or finance industry would be a bonus however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
- Location: Remote
Salary: £38,000-£42,000
Contract Type: Permanent
About Police Care UK
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
Who We’re Looking For:
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
Main Responsibilities:
- Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
- Research and identify new funding opportunities from trusts, foundations, and statutory sources.
- Write compelling, tailored funding proposals, applications, and reports.
- Work closely with finance and clinical teams to monitor and report on grant expenditure.
- Organise meetings, presentations, and site visits to engage and inspire funders.
- Provide timely updates, reports, and impact statements to funders.
- Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
- Plan and deliver an effective legacy marketing strategy.
- Champion Police Care UK and the support it provides to our police, their families and the wider police service.
Experience:
- Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
- Experience of raising substantial fundraising income and achieving performance targets.
- Building and nurturing relationships with grant-making bodies.
- Setting and achieving ambitious income targets from major donors.
- Experience or understanding of effective legacy marketing and administration processes.
- Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
- Working effectively with a wide range of internal and external stakeholders.
- Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
- Managing multiple deadlines and working under pressure.
Knowledge:
- Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
- Understanding of financial budgeting and grant compliance.
- The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
- Proficiency in fundraising databases and Microsoft Office.
Skills:
- Exceptional communication skills.
- Strong research skills to identify new funding opportunities.
- Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
- Analyse donor trends and provide insights to enhance major donor fundraising strategies.
- Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
- Strong relationship-building skills with funders and internal stakeholders.
- Ability to craft persuasive funding applications.
Additional:
- Pro-active and highly self-motivated.
- The ability to change and adapt to changing needs and circumstances.
- Ability to work collaboratively and to support a skill sharing agenda.
- An empathy with the police service and the welfare needs of police officers and their families.
Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-221397
Programmes Lead (Maternity Cover)
Salary: £31,625 - £34,106 pro-rata (depending on experience)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially July)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
The Programmes Lead will play a key role in leading and implementing the delivery of a range of programmes which at present includes Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network (subject to change based on organisational need).
Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system.
The Programmes Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for the quality and consistency of school leaders’ experience of the programmes. They will work closely with the Programmes Manager and Partnership Coordinators to ensure excellent delivery.
Key Responsibilities
Reporting to the Programmes Manager the Programme Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Programme Delivery and Development
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Lead on the operational delivery of programmes: Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network
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Manage key stakeholder relationships with programme participants and facilitators
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Manage correspondence involved in programme delivery, including responding to daily queries and setting up automated processes
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Monitor visit day/event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached
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Monitor risks and mitigate/escalate as appropriate
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Monitor programme spending and signing off invoices within agreed budgets, as directed by the Programmes Manager
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Work with the Programmes Manager on the development of strategies to support efficiency and scale the delivery of programmes, including and not limited to the engagement of new technologies, processes and ways of working
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Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinators
Data Management and Systems
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Ensure programme data is accurately recorded on Salesforce (our CRM system) and work closely with the digital team to improve systems and processes
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Responsibility for ongoing monitoring of programme delivery feedback data to ensure quality and oversee escalation of issues if/when they arise
Event Planning and Organisation
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Lead on the planning, logistics and delivery of in-person and virtual programme events, working closely with the Programmes Manager and Executive Sponsors to agree event design
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Liaise with speakers, venues and suppliers to ensure high quality delivery of events
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Coordinate the team effectively to ensure excellent event delivery
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Work closely with the marketing team to create a social media plan to showcase programme events
Matrix Management
At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager
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Provide consistent and high quality task management to all Partnership Coordinators involved in the delivery of these programmes
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Collaborate effectively with other task managers, line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities
Person Specification
Specific skills and attitudes we are looking for in an applicant are as follows:
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As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.
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Strong project management and organisational skills (a ‘completer-finisher’).
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Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.
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Outstanding attention to detail, and pride in your work.
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Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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A willingness to learn and give and receive feedback
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A passion for education, and a desire to make a difference
How to apply
Please submit your application on BeApplied by 10am on Thursday 22nd May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- 29th & 30th May 2025
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Second round of interviews (face-to-face)- 10th June 2025
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
Key responsibilities
- Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
- Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
- Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
- Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
- Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
- Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
- Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
- Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
- Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
- Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential
- Interest / experience in providing a great experience for donors or customers.
- Excellent interpersonal and communication skills, both verbal and written.
- The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
- The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
- Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
- Strong analytical skills, meticulous attention to detail and a methodical approach to work.
- Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable
- Experience of using a CRM based on the Microsoft Dynamics platform.
- Experience of using Microsoft PowerBI.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
REF-221402
The Marsh Christian Trust (MCT) is looking for an Assistant to join a small, dynamic team and support the day-to-day running of the organisation. This role would be for a 9-month contract as maternity leave cover, and would suit someone who is interested in the charity world and looking for a part-time position. The role will be office-based for 3 days a week, starting in mid-July 2025.
The Trust is a busy grantmaking charity, supporting a range of small organisations across the sector with core funding to support their running costs. The Trust also runs an exciting Awards programme, which sees them partner with larger charities to help recognise their volunteers and outstanding individuals in thier field of work.
Key responsibilities and duties
- To support the grants programme – preparing applications for review, researching organisations applying for funding and processing grants.
- To assist in the administration of the Marsh Awards Scheme – writing letters, and helping to coordinate events.
- Updating records and files, minute-taking, diary management, booking travel, preparing internal lunches, collecting and distributing the post, and any other ad-hoc administrative duties required.
- To assist the wider office with administrative tasks.
Personal Specification
- Good communication skills.
- Strong attention to detail.
- Confident, pleasant and professional manner.
- Very well organised with good time management skills.
- Good IT skills, proficient in Outlook, Word and Excel.
- Some previous general office experience would be useful.
- We would welcome previous experience in the charity sector, however this is not essential.
Celebrating everyday contributions to people, culture and the natural world




The client requests no contact from agencies or media sales.