Communication manager jobs in Westminster, greater london

Are you an experienced campaign coordinator? Are you passionate about helping children and young people reach their full potential? Seeking a new challenge? Join us!

The School Library Association is preparing for a landmark 90th anniversary campaign in 2027, celebrating the vital role of school libraries in education. We are seeking a highly organised, proactive Campaign Coordinator to help deliver this national campaign across research, advocacy, fundraising, events and communications. This is an exciting opportunity to play a central role in a high-profile campaign that will raise awareness, strengthen the evidence base for school libraries, influence policy, and directly support schools through resources and funding.

As Campaign Coordinator, you will ensure the smooth coordination and delivery of the campaign’s key milestones throughout the year. You will manage timelines, coordinate campaign activity, and liaise with and report to stakeholders as needed. Integrating into the team at pace, you will take the lead on key milestones, working closely with internal and external partners to deliver the campaign on time, on budget and to a high standard. A creative thinker, you will contribute to all aspects of campaign development, coordination and delivery, helping to build and maintain a strong narrative throughout.

The salary for this position is £23,648.65 per year for 30 hours per week. Find out more about this role and how to apply by downloading the job specification pack. We are actively interviewing for this role and may close recruitment early if a suitable candidate is identified.

The SLA is a UK-wide organisation, working mostly remotely. We welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Application deadline: Thursday 10th September, 5pm

Interviews will take place in person on Tuesday 15th September 2026 (London TBC).

Applications without a covering letter will not be considered. No agencies please. Use of supporting digital tools (such as AI) is understood, but all documents submitted must accurately reflect your experience and skills. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

This excellent opportunity will enable you to provide comprehensive, high-quality administrative support to the Diocesan Safeguarding Team, ensuring the effective coordination of safeguarding activity, compliance with Church of England safeguarding policies, and the accurate and secure management of sensitive information.

The role involves a range of administrative duties including:

• Managing calendars, meetings and correspondence.
• Preparing agendas and papers, and take minutes for safeguarding meetings
• Maintaining confidential records
• Supporting parishes with the administration of DBS checks
• Organising safeguarding training events and programmes.
• Assisting with audits, inspections and quality assurance processes, and preparing reports for governance bodies
• Maintaining safeguarding databases and tracking systems, ensuring high standards of data accuracy and producing a range of reports

• We are looking for an individual with substantial experience in administration involving complex processes, proven organisational ability, and experience in handling highly confidential and sensitive information. The ideal candidate will have confidence and expertise in using databases, and record management systems, with a high level of IT proficiency, Microsoft Office.  

• You will also have strong written and verbal communication skills and have a flexibile approach to ensure tasks are completed to deadlines. With the nature of the role, the ability to keep calm under pressure, and the resilience to cope with the impact of safeguarding matters is essential, along with empathy with the Church of England, its missions and aims.

Please note that this is office-based role with at least four days working in the office.

Interviews and assessment are expected to take place on 10th September 2026.

About the role

Enjoy being part of a team that works to execute exciting campaigns, provide first class supporter experience, contribute to the retention of valued supporters, and ultimate raise money for a great cause? Then we’d love to hear from you.

The Afternoon Tea executive is focussed on the effective delivery of our fundraising campaign, Afternoon Tea. Over the next 5 years, we have ambitious plans for Afternoon Tea, and this role will play a significant part in helping to plan and deliver this, reach thousands of people and raise millions of pounds each year.

You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product.

We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team.

About you

This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you’ll have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail.  Helpful and collaborative in your approach, an interest in relationship fundraising is essential.

As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you’ll lead on several projects from start to finish. 

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£26,936 to £27,500per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Monday 31st August 2026 11:59 pm

Interview date  7th September and 8 September

At Providence Row, our kitchen provides good food for people affected by homelessness while creating opportunities for trainees to develop practical skills, confidence and experience.

About the Role

We are looking for an experienced Chef to help run our busy onsite catering service. You will prepare and serve safe, nutritious meals, maintain high professional and food-safety standards, and help organise the day-to-day work of the kitchen.

A central part of the role is supporting others. You will provide practical instruction and constructive feedback to catering trainees, coordinate volunteers and corporate groups, and create a calm, welcoming environment in which people can learn and contribute.

This is an opportunity to combine professional cookery with clear social impact. You will see the difference your work makes each day, both through the meals provided and the progress of the people you support.

The role also offers regular working hours of 7.30am to 2.30pm, 35 hours per week, allowing you to work in a purposeful professional kitchen while usually finishing by mid-afternoon.

We are looking for someone with experience in a professional kitchen, a relevant Level 3 qualification and strong knowledge of food hygiene, allergens, temperature control and safe working practices. You will be organised, dependable and able to meet fixed service deadlines, while remaining patient and respectful when supporting people with different levels of experience, confidence and support needs.

You will share Providence Row’s commitment to working with people, not for them, and to recognising the strengths, abilities and potential of everyone who comes through our doors.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.

Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.

Contract terms:

• £75,000 (FTE) per annum, plus benefits
• Fixed Term Contract (12 months)
• 35 hours per week (full time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. Finance team members are encouraged work from the office one day per week.
• 28 days annual leave, plus bank holidays (pro-rata)

What you'll be doing:

As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.

You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.

Key responsibilities

• Leading the organisation's budgeting, forecasting and financial planning processes.
• Providing strategic financial insight and partnering with senior leaders to support decision-making.
• Delivering financial modelling, scenario analysis and business case support for key projects and initiatives.
• Overseeing management reporting and ensuring accurate, timely financial information across the organisation.
• Leading and developing a high-performing finance team, fostering collaboration and continuous improvement.
• Driving financial capability, commercial awareness and strong financial management across the business.
• Supporting Board, Finance Committee and senior leadership reporting through clear, insightful analysis.
• Ensuring robust financial controls, processes and systems that support organisational effectiveness.

What you’ll bring:

Essential

• A professional accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience.
• Extensive experience across financial planning and analysis, including budgeting, forecasting, management reporting and financial modelling.
• Proven experience leading organisation-wide budget-setting and financial planning processes.
• Strong leadership skills with experience developing and motivating high-performing teams.
• The ability to engage, influence and challenge senior stakeholders through clear, evidence-based financial insight.
• Excellent analytical and commercial awareness, with confidence interpreting complex financial data and translating it into meaningful recommendations.
• Advanced Excel skills and experience using financial planning and reporting systems.
• Outstanding communication and relationship-building skills, with the ability to work effectively across a diverse range of stakeholders.
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

Desirable

• Experience within the charity or not-for-profit sector
• Knowledge of VAT, Corporation Tax, procurement or project management

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description. 

If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight on 1st September 2026

1st stage interviews (online): w/c 14th September

2nd stage interviews (in person): tbc

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

Are you passionate about supporting fathers to develop a strong bond with their babies?

Do you want to help dads feel heard, build confidence, and access the right support at a crucial time in family life?

Home-Start Hillingdon is looking for a Dad Matters Co-ordinator to join our collaborative, experienced team. This role will work alongside our existing Co-ordinator to grow and strengthen our Dad Matters programme across the borough.

Dad Matters focuses on the first 1001 days, supporting fathers and male carers to build strong bonds with their baby, alongside support for their mental health and access to services. It’s a role that combines direct work with dads and the practical coordination behind the scenes to keep the service running smoothly.

What you’ll be doing:

Building on the strong foundations of our current Dad Matters programme, you will work collaboratively with our existing Co-ordinator, with a focus on:

• Planning and delivering weekly peer support sessions for dads
• Supporting the development and delivering Dad’s antenatal sessions with local NHS services
• Recruiting, coordinating and supporting volunteers to contribute to the programme
• Helping dads develop their understanding of building strong parent-infant relationships
• Raising awareness of fathers’ mental health and suicide prevention, especially in the perinatal period
• Supporting the development of a Dad Matters volunteer programme

You’ll be working closely with an experienced colleague, sharing delivery while also taking a lead on planning, organisation, communication and the co-ordination of groups and activities.

This role would be ideal for somebody with experience of working with families or parents, and of planning and running activities, with a genuine passion for supporting fathers to build strong, positive relationships with their babies, look after their mental health and feel more confident in their role. You will be able to engage fathers from a wide range of backgrounds, while also bringing strong organisational, communication and coordination skills to support the delivery of the programme.

To Apply:

Please send us your CV with a covering letter giving clear evidence, with examples, of how you meet the points listed in the Person Specification

 Applications without a covering letter addressing the Person Specification will not be considered.

Please note: You will need to be a car owner/driver

Closing Date:  Thursday 10th September 2026 at 9:00am

Interview Date: Week commencing 21st September 2026 (date will be confirmed with candidates)

(References and an Enhanced Disclosure and Barring Service Check will be taken up)

It’s important that our team reflects the diversity of the borough. We particularly welcome applications from fathers and male carers, and from Black, Asian and minoritised ethnic communities, disabled people and other underrepresented groups.

Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534

We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.

This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.

Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.

If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?

See the job description for more details.

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029.  We are now seeking a passionate leader in the Financial Capability field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

In this role, you will be instrumental in implementing our strategic financial capability objectives, which align with our charitable objects and goals. Your responsibilities will include developing partnerships, identifying new markets, expanding our reach, measuring social and commercial impact, and strengthening the organisation’s brand and stakeholder relationships. The role also supports policy, communications, risk management, project delivery and long-term strategic planning in financial capability.

This is an exciting opportunity for a senior professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Implement strategies to promote and broaden the use of the content from existing financial capability educational material to build income streams.
• Develop a business model for the financial capability content which balances the achievement of our charitable object with income streams.
• Identify and develop opportunities to secure widen the reach of our financial capability content.
• Identify new markets, audiences and partnership opportunities and make evidence-based recommendations on where to focus our effort.
• Develop a suite of metrics for Financial Capability to measure success, to include both social and commercial impact
• Lead and support presentations to win commercial commitment from organisations and stakeholders.
• Play a key role in supporting UK policy development and implementation with regard to financial inclusion and capability - acting upon and responding to initiatives proposed by UK and international policy makers, legislative bodies, and regulatory authorities.
• Leverage strong project management skills to drive and sustain financial capability projects.
• Identify and keep under review the risks associated with the financial capability proposition, reporting on any that have emerged and identifying any potential news ones, putting forward strategies to mitigate the impact.

You will have:

• Worked in a senior executive role in financial capability, preferably at Head of or Director level.
• Knowledge of financial capability issues within the UK
• Excellent business development skills including commercial awareness, negotiation and written and verbal communication skills.
• Project management skills to oversee financial capability plans, and expertise in identifying and maintaining relationships with key stakeholders
• Be collaborative and team orientated

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector.
• Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
• Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To supervise, coach and develop trainee debt advisers, ensuring they achieve the knowledge, skills and competence required to deliver high-quality debt advice in line with MaPS quality standards and organisational policies. The role is responsible for quality assurance, case supervision, progression reviews, placement support and safeguarding advice quality while helping to build a sustainable pipeline of skilled debt advisers across the Debt Free Advice partnership.

1. Supervise and develop Trainee Debt Advisers

Provide day-to-day line management, mentoring, coaching, technical supervision and pastoral support to Trainee Debt Advisers, enabling them to develop the competence, confidence and professional standards required to achieve accreditation and deliver high-quality debt advice. Provide the level of management expected of colleagues across the organisation and in line with internal policies and procedures.

2. Deliver learning, quality assurance and progression
Support trainees throughout the Debt Free Academy learning and accreditation pathway by delivering technical coaching, soft skills development, reviewing casework, conducting live and recorded interview observations across telephone, video and face-to-face advice, providing constructive feedback, assessing competence against agreed quality standards, and identifying learning and development needs to support timely progression.

3. Coordinate placements and partner engagement
Plan, coordinate and oversee trainee placements with Debt Free Advice delivery partners, building effective relationships with host organisations to ensure placements provide safe, high-quality learning experiences that support trainee development and programme objectives.

4. Monitor performance and manage programme delivery

Monitor trainee performance, progression and wellbeing, proactively identifying and managing risks to learning, quality or programme delivery. Contribute to programme reporting, maintain accurate records, and support the successful delivery of the Debt Free Academy against agreed milestones and quality standards.

5. Contribute to training and continuous improvement
Support the design, development, coordination and delivery of induction, policy, technical training, skills development and continuing professional development (CPD) activities across the Debt Free Advice partnership. Promote best practice, share learning, and contribute to the continuous improvement of the Debt Free Academy and wider training programme.

6. Contribute to the wider Training Team
Work collaboratively with colleagues across Toynbee Hall and the Debt Free Advice partnership, undertaking additional duties as required to support the effective delivery of the Debt Free Academy, organisational objectives and funder requirements.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

1. Experience and Skills:
   • A minimum of two years' recent experience delivering debt advice, with a thorough understanding of debt advice legislation, guidance and best practice.
   • Hold a valid MaPS-accredited Level 4 Certificate in Money Advice Practice (or equivalent recognised debt advice qualification).
2. Communication and Interpersonal Skills:
   • Excellent communication and interpersonal skills, with the ability to build effective working relationships, influence others and communicate technical information clearly.
3. Skills & Competencies:
   • Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.
4. Personal Attributes:

• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution,
• no blame” attitude.

1. Commitment:
   • Alignment with Toynbee Hall’s mission and strategy
   • Alignment and willingness to work in line to our values:

An understanding of safeguarding and willingness to develop understanding further

Desirable criteria

• • Experience of auditing or reviewing debt advice case files, assessing the quality of advice provided and delivering constructive feedback to improve adviser competence and performance.
  • Experience of undertaking quality assessments against recognised quality standards (e.g. MaPS Standards) and using findings to support adviser development and continuous improvement.
  • Understanding of the role and objectives for MaPS funded debt project and the role of the Financial Conduct authority for Debt Advice

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details

Purpose of the Role

The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.

The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.

The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.

Key Responsibilities

1. Programme Design and Delivery

• Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
• Translate partner objectives into clear delivery plans, session structures and participant journeys.
• Develop and adapt session plans, materials and activities for assigned panels.
• Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
• Lead or support facilitation of Youth Insights sessions as required.
• Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
• Identify practical improvements to delivery and share learning with the Programme Manager.

2. Operational Partner Management

• Act as the primary day-to-day relationship manager for assigned partners.
• Lead operational planning meetings, delivery updates and routine partner communications.
• Manage partner expectations around timelines, outputs, session planning and reporting.
• Maintain strong working relationships with operational partner contacts.
• Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
• Support strategic partner conversations by providing delivery insight, evidence and learning.
• Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.

3. Insight Generation and Reporting

• Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
• Draft reports, summaries, presentations and recommendations for partners.
• Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
• Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
• Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
• Support the development of case studies, impact stories and evidence of partner value.
• Contribute learning from assigned panels into wider Youth Insights service development.

4. Delivery Quality and Facilitation

• Ensure all assigned programmes are delivered to a high standard.
• Brief, support and coordinate freelance facilitators for assigned sessions.
• Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
• Monitor delivery quality and participant experience.
• Provide feedback to facilitators and escalate quality concerns where needed.
• Ensure session materials, resources and activities are prepared and appropriate.
• Support consistency of delivery across panels, while adapting appropriately to different partner contexts.

5. Youth Engagement and Inclusion

• Ensure young people are meaningfully involved, listened to and supported throughout their participation.
• Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
• Monitor participant experience and respond to issues or barriers to participation.
• Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
• Ensure delivery is inclusive, accessible and responsive to young people’s needs.
• Support young people to build confidence, skills and understanding through their involvement.

6. Programme Coordination and Project Management

• Develop and maintain delivery plans for assigned Youth Insights panels.
• Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
• Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
• Ensure risks, actions and dependencies are tracked and communicated.
• Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
• Ensure programme information is accurate, up to date and accessible to the team.

7. Team Support and Development

• Delegate appropriate tasks clearly and support effective workload management.
• Share learning, tools and good practice across the Youth Insights team.
• Contribute to training, reflection sessions and process improvement.
• Support a positive, collaborative and values-led team culture.
• Help build team confidence in delivery, facilitation, insight generation and partner communication.

8. Safeguarding, Compliance and Risk

• Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
• Identify and escalate safeguarding concerns or risks in line with S4TP policies.
• Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
• Support accurate record keeping and documentation.
• Contribute to risk assessment and mitigation for sessions, panels and partner activity.

Key Relationships

Internal:

• Youth Insights Programme Manager
• Youth Insights Programme Coordinator
• CEO where required
• Wider S4TP team
• Freelance facilitators

External:

• Operational partner contacts
• Strategic partner contacts where appropriate
• Young people and alumni
• Schools, colleges and youth networks
• Delivery partners and stakeholders

Success Measures

Success in this role will include:

• Assigned panels are delivered effectively, safely and to a high standard.
• Partners receive timely, useful and high-quality reports and outputs.
• Young people have a positive, inclusive and meaningful experience.
• Operational partner relationships are well managed.
• Programme delivery runs smoothly, with clear plans, timelines and communication.
• Insight reports demonstrate analysis, themes and recommendations, not just summaries.
• Facilitators are well briefed, supported and consistent in delivery.
• Learning from delivery contributes to wider Youth Insights improvement.

Person Specifcation

Youth Insights Programme Lead

Person Specification

At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.

We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.

This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.

We're looking for someone who has...

Experience working with young people

You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.

You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.

Strong programme and project management skills

You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.

You'll be comfortable:

• Planning and coordinating programmes or projects
• Managing timelines and delivery schedules
• Identifying and managing risks
• Keeping people informed and on track
• Maintaining accurate records and documentation

Excellent facilitation and communication skills

A key part of the role involves helping young people share their ideas and experiences.

We're looking for someone who can:

• Facilitate engaging discussions and workshops
• Adapt their approach for different groups and situations
• Listen actively and build trust
• Communicate confidently with young people, partners and colleagues
• Present information clearly and professionally

Experience generating insight and writing reports

You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.

You should be able to:

• Review qualitative feedback and discussions
• Identify meaningful themes and insights
• Draw out implications and recommendations
• Write reports and presentations for external audiences
• Translate young people's views into actionable learning for partners

Experience managing stakeholder relationships

You will often be the main day-to-day contact for partner organisations.

We're looking for someone who can:

• Build positive professional relationships
• Manage expectations effectively
• Communicate with confidence and credibility
• Handle challenges constructively
• Represent Solutions for the Planet professionally

Experience supporting others

You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.

You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.

You'll be a great fit if you are...

Passionate about youth voice

You genuinely believe that young people should be listened to and involved in decisions that affect them.

People-centred

You enjoy building relationships and helping others feel valued, supported and included.

Curious and reflective

You're interested in understanding different perspectives and using learning to improve future practice.

Organised and proactive

You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.

Adaptable

You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.

Values-led

You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.

It would be a bonus if you have...

While not essential, we'd love to hear from you if you have experience of:

• Youth research, consultation or co-design
• Facilitating focus groups or participatory workshops
• Impact measurement and evaluation
• Working with businesses, employers or corporate partners
• CRM systems such as HubSpot
• Education, youth sector or community engagement networks
• Managing freelance facilitators or delivery teams
• Social impact, sustainability or social enterprise organisations

Practical Requirements

We ask that applicants:

• Are willing to travel within the UK for programme delivery, partner meetings and team activities
• Can occasionally work evenings when required for youth sessions or events
• Are eligible to work in the UK
• Are willing to undertake an Enhanced DBS check

What Success Looks Like

In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.

Success means:

• Young people feel heard, respected and able to make a meaningful contribution
• Sessions are engaging, inclusive and well facilitated
• Partner organisations receive useful and insightful outputs
• Projects run smoothly and meet agreed deadlines
• Facilitators are well supported and prepared
• Youth feedback is translated into clear themes, insights and recommendations
• Learning is shared across the team to strengthen future programmes

Most importantly...

We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.

You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.

We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.

Role Overview

The Talent Set are delighted to partner with our client on a fantastic membership client looking for an interim Copywriter & Content Executive. The successful candidate will support the organisation’s communications, marketing content, and digital transformation projects, ensuring engaging, clear, and audience-focused content across multiple channels.

Key Responsibilities

• Develop, review, and optimise content for websites, email campaigns, digital journeys, and customer touchpoints to enhance engagement and user experience.
• Create compelling copy for marketing campaigns, promotional materials, publications, and social media.
• Support the delivery of customer-facing communications related to acquisition, onboarding, retention, and renewal strategies.
• Audit existing content, identify improvements, and ensure consistency, clarity, and accessibility aligned with organisational goals.
• Collaborate with colleagues and subject matter experts to translate complex information into accessible content.
• Contribute to website content updates, applying SEO and usability best practices to improve digital presence.
• Assist with ongoing support for marketing activities, maintaining high standards of copy quality and audience focus.
• Support the organisation’s CRM and digital transformation efforts by tailoring content for varied digital platforms and automations.
• Help lead on dynamics 365 customer insights and segmentations. 

Person Specification

• Proven experience in copywriting, content marketing, or communications across a variety of formats and channels.
• Ideally MS Dynamics 365 CRM experience/or similar.
• Excellent writing, editing, and proofreading skills, with ability to adapt tone and style for different audiences.
• Experience creating digital content, including emails, customer journeys, and website content, with a focus on accessibility and SEO.
• Confident stakeholder management skills, able to collaborate effectively across teams.
• Basic understanding of content management systems and analytics tools is desirable.
• An interest in emerging technologies and AI-enabled tools for content creation is advantageous.
• Knowledge of working within memberships, charities, or non-profit organisations would be beneficial.

What’s on Offer
Salary: £36,000 (pro rata)
9 month fixed term contract
Starting ASAP in September
1-2 days a month in the office (Central London)

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Terms and Conditions

Job title: Advocate South London Women’s Hubs

Reports to: Programme Manager – South London Women’s Hubs

Direct reports: N/A 

Start date: TBC – subject to successful MOJ vetting

Salary: £31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week 

Contract: Fixed Term until 31 March 2027 (with the possibility of extension, subject to funding)

Location: Across South London 
 

Job Purpose

To deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system

2. Development and maintenance of professional relations in prison and the community 

3. Ensure clear, timely and effective communication and record keeping 

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description