Communications and engagement manager jobs
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
We are looking for someone to lead an exciting project commissioned by Central North West London (CNWL) to improve health outcomes for people with autism in Brent.
The Autism Care Navigator project will improve access to pre and post diagnostic support for Brent residents on the Adult Autism Assessment waiting list. The Project will work closely with the Brent LD community team, other healthcare providers including primary care, and Brent residents.
The post holder will offer care navigation support to individuals, helping people to access health and social care services and improving understanding of what services are available. They will collect people’s stories and experiences, run consultations and focus groups and feed into wider consultation, working to address system issues. The role will also involve sitting on relevant strategic boards and groups to make sure that experiences and challenges of people with autism in Brent are included in decision making.
Using your experience of working with autistic people, you may also support other staff and services to improve how they work with and support autistic people.
Key responsibilities
- Respond to referrals accurately and efficiently.
- Raise awareness of the project to maximise participation and engagement.
- Communicate in an appropriate and sensitive manner to gain an understanding of an individual’s health and signpost accordingly.
- Provide information, support or signposting for people with autism in order to inform or empower individuals on issues about their health.
- Develop and maintain an accurate record of health and social care organisations and associated referral processes.
- Develop, organise and run focus and awareness groups for people with autism and their families and carers to improve awareness of health conditions.
- Develop and support accessible user involvement opportunities, including focus groups and workshops, so that autistic people can share feedback, influence the service and help improve local support.
- Develop and support an effective advisory group of autistic people to help inform and improve the service.
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Develop good working relationships with key staff within health and social care services.
- Meet case-working standards, reporting and monitoring requirements.
- Undertake any other tasks and duties as required.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Excellent communication skills and ability to work effectively with people with autism, team members and stakeholders to build and keep excellent relationships.
- Excellent, succinct and well-structured writing skills with the ability to document outcomes and stories.
- Ability to organise and run groups, supporting all members to participate and gathering key information.
- Ability to work with people calmly, sensitively and positively and seeking solutions using individuals’ strengths.
- Ability to listen and build trust with those you are working with.
- Good attention to detail and ability to manage your own workload.
- Ability to work independently, use initiative and manage competing priorities with limited supervision.
- Confident in using database systems to input and analyse data.
- Confident user of virtual communications methods, excellent IT skills including use of Microsoft Office.
- Demonstrable understanding of inclusive practice
- Excellent administration skills, logical and process driven.
- Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders.
- Vision, flexible approach and project management skills to be able to develop a project, responding to developing needs of the service.
- Commitment to working within The Advocacy Project’s code of conduct, equality and safeguarding policies.
- Willingness to attend further training and to adopt new procedures.
- Willingness to promote The Advocacy Project in line with our mission, vision and values.
Essential knowledge, experience and qualifications:
- Experience of working with people with autism.
- Experience of leading and developing autism-specific project.
- Understanding of health and social care systems.
Desirable knowledge, experience and qualifications:
- Understanding of the public health challenges in Brent.
- Knowledge of Brent and/or North West London.
- Evidence of ongoing personal development and training related to the role.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An acquired brain injury can happen to anyone at any time. The impact on individuals, their friends and family, can be devastating. Headway Luton is here to help those impacted by an ABI move forward with their life.
Headway Luton is a registered charity that provides support, advice and services to people with an acquired brain injury and to their families and carers.
We deliver centre-based activities and community support services aimed at helping people live as independently as possible, maximise their potential, and improve their quality of life.
Our work is rooted in person-centred care, dignity, respect and inclusion. We collaborate closely with local partners, funders and the community to ensure that our services remain relevant, accessible and sustainable.
Role overview
The Chief Executive Officer (CEO) is responsible for the overall leadership, management and development of Headway Luton.
They will ensure that the charity delivers high-quality, person-centred services in line with regulatory standards, while working with the Board of Trustees to secure the organisation’s long-term sustainability and growth.
The CEO will promote a culture that reflects our core values:
- Person-centred care
- Dignity and respect
- Safeguarding and safety
- Equality, diversity and inclusion
- Professional standards
Key responsibilities
1. Strategic leadership
- Lead the development and delivery of the charity’s strategic direction.
- Identify opportunities for growth, partnerships and service development.
- Ensure services continue to meet the needs of the local community.
2. Governance and board engagement
- Work closely with the Board of Trustees to support effective governance.
- Attend trustee meetings and provide clear and timely reports.
- Ensure compliance with the Charity Commission, Companies House and relevant legislation.
- Support the planning and delivery of the Annual General Meeting (AGM).
3. Service delivery & operations
- Oversee the delivery of safe, effective and high-quality services.
- Ensure compliance with Care Quality Commission (CQC) standards.
- Monitor service performance and outcomes.
- Ensure safeguarding is embedded across all services.
4. People leadership
- Lead, support and develop staff and volunteers.
- Line manage senior staff and oversee performance management processes.
- Promote a positive, inclusive and collaborative working culture.
- Ensure the appropriate recruitment, training and development of staff.
5. Financial management & sustainability
- Oversee budgets and financial performance in partnership with the Board.
- Ensure resources are managed effectively and responsibly.
- Support the development of funding streams, grants and partnerships.
- Contribute to long-term financial planning and sustainability.
Person specification
Essential criteria
Experience
- Experience in the charity, health or social care sector
- Experience of managing teams and organisational performance.
- Experience of financial oversight and budget management.
Skills and knowledge
- Strong leadership and people management skills
- Ability to work effectively with a Board or senior stakeholders
- Good understanding of governance, compliance and risk
- Strong communication and decision-making skills
Personal attributes
- Reliable, motivated and able to work independently
- Able to prioritise workload and manage competing demands
- Committed to the values and aims of Headway Luton
Desirable criteria
- Experience in a senior leadership role (e.g. CEO, Director or equivalent).
- Understanding of CQC or regulated services
- Experience of fundraising, commissioning or contract management
- Relevant qualification (e.g. business, leadership or management)
Position: Chief Executive Officer
Employer: Headway Luton Ltd (Registered Charity 1080775)
Location: 49-53 Alma Street, Luton, LU1 2PL
Responsible to: Board of Trustees
Hours: 25 hours per week (flexible, Monday to Friday)
Salary: £30,277 per annum (pro rata)
Contract: Permanent, subject to a six-month probationary period
Annual leave: 28 days plus bank holidays (pro rata)
Pension: 5% employer contribution
Other benefits: Flexible working, TOIL for additional hours and free on-site parking
Appendix 1: Initial priorities (first 6 months)
- Build strong relationships with staff, trustees and key stakeholders.
- Develop a clear understanding of services, operations and funding.
- Review the current financial position and identify risks or opportunities.
- Ensure governance and reporting processes are effective.
- Identify early opportunities for service improvement or development.
- Contribute to future strategic planning.
Supporting people affected by brain injury in Luton, Houghton Regis & nearby towns. There is life after brain injury. We're here to help you live it!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
The client requests no contact from agencies or media sales.
Assistant Finance Officer
Sickle Cell Society
Location: London
Contract: fixed term – 24 months
Hours: 14 hours per week/ 2 days per week
Salary: £30,000 per annum (£12,000 per annum)
The Sickle Cell Society exists to improve the quality of life for people living with sickle cell disorder and their families. We are the only national charity in the UK dedicated to supporting this community through advocacy, information and advice, support services and awareness.
We are now seeking a highly organised, self-starting Assistant Finance Officer to join our small and committed team. Reporting to the Finance & Administrative Manager, the postholder will contribute to ensuring our financial operations are accurate, efficient, and compliant.
This is an excellent opportunity for someone with strong finance skills who is looking to grow their experience in a meaningful, mission-driven environment.
About the Role
As Assistant Finance Officer, you will support the smooth day-to-day running of our finance function, contributing to financial reporting, transaction management, audit preparation, and budget support. You will also assist with key administrative and HR processes, helping to ensure best practice across the organisation.
The ideal candidate will be analytical, detail-oriented, and confident managing multiple priorities with minimal supervision. You will work closely with the Finance & Administrative Manager, but also engage with teams across the charity and external partners.
This is a varied role where no two days are the same, offering plenty of opportunity to develop your skills while playing a vital part in supporting the Society’s strategic and operational goals.
Key Responsibilities
Financial Management
- Support the management of daily financial transactions and maintain accurate financial records.
- Prepare and analyse monthly financial reports, budgets, and forecasts.
- Process supplier invoices, staff payments, and expense claims promptly and accurately.
- Assist with financial planning and analysis, including data collection and reporting.
- Support annual audit preparation by collating and organising required documentation.
- Help ensure compliance with financial regulations, internal policies, and procedures.
- Contribute to the development and improvement of financial systems and internal controls.
Administrative & HR Support
- Assist with onboarding new staff and maintaining accurate HR records.
- Monitor and administer the stakeholder pension scheme, including auto-enrolment and monthly contributions.
- Record and update staff absences, including sick leave, TOIL, and annual leave.
- Provide general administrative support to ensure smooth organisational operations.
Organisational Engagement
- Support statutory reporting, including updates and submissions to Companies House and the Charity Commission.
- Participate in key Sickle Cell Society events such as the Annual General Meeting and community workshops.
- Undertake ad hoc duties as required by the Finance & Administrative Manager.
Download the full job details, and application form, on our website.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Operations Director
Are you the strategic and collaborative leader who can innovate with and enable the newly formed central operations team to speed reach and community impact while strengthening resilience?
Location: Redbridge/Hybrid, with flexible working
Salary: FTE £52,000 (£41,600 pro-rata with salary review due in May)
Contract: Part Time 28 hours per week, permanent
Closing date: 24 April 2026
Join a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Following a review of the current strategy and resources in 2025, the charity has strengthened its resilience and programme impact. We are now seeking Operations Director to bring the operations teams together and ensure their professional skills and knowledge can add value and impact to the mission delivery and team culture.
About the Role
The role calls for a forward-thinking and accomplished Operations Director to drive efficiency, effectiveness, and to embed a culture of shared leadership, continuous learning, and improvement.
Your strategic leadership and operational brief will span central functions of; Finance, Human Resources, Digital Communications, Risk and Compliance.
A pivotal role at the heart of the organisation, you will ensure that operations run smoothly and effectively, aligning systems and processes with strategic goals and ensuring compliance with relevant legislation and regulations.
You will play an integral role with the CEO, Board of Trustees, partners, and colleagues bringing the vision to life, driving forward strategic priorities, and fostering a working culture where people feel valued, supported, and empowered to do their best work.
Personal style is key, you will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike.
You will lead the team of committed professionals and manage relationships with outsourced specialists, ensuring the support provided strengthens capacity to change, grow and deliver impact for communities.
What you will bring
- Significant experience in a senior operations or leadership role working across multiple disciplines
- Experience in several of the operational areas listed, with a proven ability to apply best practise solutions and to quickly pick up new skills
- Able to lead multiple operational functions, to prioritise, make best use of resources, and ensure they are aligned with our mission and strategic priorities. Experience managing outsourced functions, an advantage.
- Rigorous problem solver and accomplished in data-driven decision-making, evidence and insight based to drive innovation, and operational excellence.
- Track record of embedding organisational change and able to inspire, influence, and bring others on the journey
- Proven ability to identify improvements in organisational systems and processes, with a focus on innovation, efficiency, and impact
- Excellent organisational, prioritising and time management skills
- Fluency with digital systems including Microsoft 365
- Excellent communication, influencing and engagement skills
- Strategic and inclusive leadership skills able to build teams and develop culture
- A ‘can do’ proactive approach, able to work creatively and with impact in resource limited environments
- Resilience, change readiness, self-awareness and a commitment to learning for yourself and your team
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
What’s on offer
- A competitive salary (reviewed in May each year)
- 28 hours per week (can be over 4 or 5 days)
- Flexible working with 3 days per week in the office
- 25.5 days leave, full time equivalent 28 days (plus statutory holidays)
- Workplace pension
- Access to a comprehensive Employee Assistance Programme
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview on May 6th, 7th or 12th, 2026.
We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Position: Legacy Marketing Officer (Senior)
Type: Full-time (35 hours per week)
Contract: Permanent
Location: Office-based in London with flexible, hybrid working
Salary: Starting from £35,109 per annum (inclusive of recruitment and retention allowance of £2,065). Total salary increasing to £37,174 after 12 months service and satisfactory performance.
Create a future free from MS and inspire others to do the same.
Gifts in wills fund almost half of the MS Society’s work, powering life-changing research, campaigns and services. As our new Legacy Marketing Officer (Senior), you’ll play a leading role in growing this extraordinary form of support and deepening our relationships with the people who make it possible.
If you’re excited by the idea of combining creativity, empathy, and strategic thinking to deliver campaigns that genuinely change lives, this is the role for you.
About us
We’re here for everyone affected by MS. At the MS Society, people with lived experience shape everything we do: our priorities, our campaigning, our research, and the way we support our community.
We’re a friendly, ambitious and collaborative team and we know that our people are our greatest strength. You’ll join a charity that’s moving forward with energy, compassion and purpose.
About the role
As Senior Legacy Marketing Officer, you’ll be at the heart of our gifts in wills programme, helping to grow one of our most vital income streams.
You will:
- Lead inspiring multi-channel legacy marketing campaigns across digital, email, social, print and direct mail
- Create powerful content that helps supporters understand the impact of leaving a gift in their will
- Plan and deliver in-person and virtual legacy events, bringing supporters closer to our work
- Develop strong relationships with supporters, suppliers and internal teams
- Champion best practice in legacy engagement, accessibility and supporter experience
This role is perfect for someone who enjoys taking ownership, being creative, and working collaboratively to make a real difference.
About you
We’re looking for someone who:
- has experience in gifts in wills marketing OR broader fundraising/marketing with transferable skills
- is confident leading projects from idea to delivery
- writes clearly, creatively and with empathy
- builds warm and trusting relationships
- can balance strategic thinking with hands-on delivery
- is motivated by making a real and lasting impact
If you care deeply about meaningful supporter engagement and want to help build a future free from MS, we’d love to hear from you.
Closing date for applications: 9:00am on Monday 13 April 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2STEM Programme Officer (Maternity Cover)
Job Description
Reports to: In2STEM Programme Manager
£28,000 per annum FTE
9 Month Fixed-Term Contract, Potential Extension to 12 Months
Start Date: Monday 1st June 2026
Interviews: 30th April & 1st May
We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.
The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.
You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.
Duties and responsibilities:
Programme Delivery
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Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images.
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Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.
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Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists.
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Planning and delivering in-person student inductions and celebration events.
Evaluation
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Evaluating programme activities, using student and volunteer evaluation data and staff insights.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Supporting team members to create evaluation and student data reports.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person specification
Essential:
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Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience planning and delivering training, events and workshops.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Experience delivering programmes or projects for young people.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience in student or volunteer recruitment and caseload management.
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Knowledge or an understanding of safeguarding practices.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please submit your CV along with a Cover Letter (maximum two pages) outlining how your skills and experience align with the requirements of the role, as detailed in the Job Description.
Please note:
Applications submitted without a Cover Letter will not be considered.
Applicants must be available to attend an interview on either 30th April or 1st May.
The successful candidate must be available to commence the role on Monday 1st June.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
Post(s): Fundraising Assistant x2
Contract: Permanent
Hours: Part-Time, 17.5 hours
Salary: £24,962.70 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY + Hybrid Working
About Us
Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.
About you and The Role
We are seeking a motivated and highly organised Fundraising Assistant to join our successful and dynamic Fundraising Team. The Fundraising Assistant will be based in Bewick House in the Development and Partnerships Directorate.
As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies).
You will be joining the Norfolk Wildlife Trust Fundraising team – a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust. We have a particularly exciting and challenging period ahead as the Trust in it its centenary year and seeks to source funding for its ambitious strategy “A Wilder Norfolk for All”. With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement.
You will play a pivotal role in the efficient operation of NWT’s fundraising systems and effective recording of the Team’s communications and income details on the Trust’s CRM system.
Norfolk Wildlife Trust prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer.
Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving.
You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory.
Being at the front-line of communication you will maintain a positive, pleasant and ‘can-do’ attitude in dealings with all those inside and outside the organisation.
You will have demonstrable administrative and customer-facing experience.
Norfolk Wildlife Trust owns and manages a diverse range of sites across Norfolk including the Trust’s 60 nature reserves, four visitor centres and operates from its head office at Bewick House in Norwich. The trust has more than 41,000 members, 160 employees (including our valued seasonal staff) as well as 450 volunteers working across the organisation.
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
The hours of work will be 17.5 hours. We operate a hybrid system where the Fundraising Team works at least 3 days a week in the Bewick House Office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. We will consider full time applicants for this role.
The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered.
Interviews are likely to take place during w/c 27th April 2026, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.
We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview. If you have not heard again from us by 27th April 2026 you should assume your application has not been successful on this occasion.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality, Diversity and Inclusion
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
No agencies please.
The Digital Transformation Officer will support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.
The Digital Transformation Officer will work with all teams within the Trust, across all levels of the organisation, assisting with implementing CCT’s Digital Transformation Strategy. They will be responsible for the day-to-day tasks involved in populating and documenting the system and the supporting infrastructure as it develops.
As the Digital Transformation Officer, you will play a pivotal role in supporting CCT’s strategic objectives by collaborating with cross-functional teams that leverage agile methodologies, data-driven approaches, and digital technologies. A key focus of the role will be addressing the behavioural and cultural factors that influence the success of digital transformation— using structured engagement, training, and communication approaches to support adoption of new systems.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 15th April 2026.
The interviews will take place in Northampton on 24th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a person with a strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning.
Job description
- Lead parliamentary engagement for the organisation, ensuring MPs and peers are briefed effectively and engaged at the right moments.
- Identify and engage the most relevant MPs, peers and parliamentary staff on key issues, reports, parliamentary moments and campaign activity
- Draft and circulate high-quality parliamentary briefings, email updates and other materials for MPs, peers and parliamentary staff
- Organise meetings with MPs, peers, advisers and parliamentary staff, including preparing agendas, briefings and follow-up actions
- Monitor parliamentary developments, including debates, questions, statements, select committee activity and relevant legislation, and advise colleagues on opportunities for engagement
- Support the planning and delivery of parliamentary events, roundtables, receptions and campaign actions
- Maintain accurate records of parliamentary contacts, engagement and follow-up
- Investigate the possibility of forming an APPG on the implementation of Covid Inquiry Recommendations with a suitable Member of Parliament as the chair.
- Support the development and delivery of campaign activity that advances the organisation’s objectives.
- Contribute to campaign planning around major reports, anniversaries, parliamentary moments and external developments
- Assist with drafting campaign materials, including action briefings, supporter emails, event materials and other public-facing content as needed
- Assist with press and media work where required, including drafting press releases, statements, media briefings and ops notes
- Assist with drafting clear and sensitive communications for members and supporters where needed
- Attend campaign activities where required, including meetings and events
- Work flexibly across a small team and support colleagues in different areas of work where needed
Person specification
Essential
- Strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning
- Experience of engaging effectively with MPs, peers and parliamentary staff
- Experience of drafting clear, persuasive briefings and other written materials for political or policy audiences
- Understanding of how to monitor parliamentary activity and translate it into practical next steps
- Excellent written and verbal communication skills
- Ability to prioritise a heavy workload and work to tight deadlines
- Ability to handle external engagement quickly, professionally and sensitively
- Ability to work both independently and collaboratively in a small team
- Willingness to work some evenings and weekends as required
- Knowledge of, and interest in, current affairs and public policy
- Flexible and willing to contribute across different areas of work in a small team
- Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
Desirable
- Experience of working in a parliamentary, political, campaigning or policy environment
- Experience of supporting parliamentary events, briefings or stakeholder engagement activity
- Experience of working across campaigning, communications and policy in a small team
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
About the role
At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.
We’re looking for a Fundraising and Events Lead to play a key role in delivering and growing income across corporate, community and events fundraising. This is a hands-on role where you’ll lead day-to-day fundraising activity, build strong relationships with supporters, and ensure every interaction reflects the quality and care at the heart of our charity.
You’ll work closely with the Head of Fundraising to drive forward plans, strengthen supporter journeys, and ensure our fundraising is proactive, well-coordinated and consistently delivered. You will also line-manage and support our Fundraising Assistant, helping them to develop and thrive in their role.
What you’ll be doing
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Leading the delivery of fundraising activity across corporate, community and events income streams
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Planning and overseeing a varied events programme, ensuring high-quality supporter experiences
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Building and managing relationships with corporate partners, community groups and key stakeholders
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Supporting and inspiring fundraisers across the Trust, local community and beyond
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Developing fundraising materials, campaigns and communications in collaboration with marketing
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Overseeing supporter journeys and stewardship to improve engagement, retention and income
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Managing and supporting the Fundraising Assistant
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Using our CRM (Beacon) to track activity, analyse performance and inform future planning
About you
You’ll be a proactive and organised fundraiser with experience delivering events and building excellent relationships that generate income. You’ll be confident managing multiple priorities, spotting opportunities, and ensuring a high standard of supporter experience at every stage.
You’ll also bring:
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At least 3 years’ experience in fundraising or a similar role
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Strong communication and relationship-building skills
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Experience planning and delivering events or fundraising activities
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The ability to work independently while contributing to a collaborative team
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Confidence using data and insight to improve performance
Most importantly, you’ll be motivated by making a genuine difference and helping us grow support for our hospitals and communities.
Why join us?
This is an opportunity to take ownership of a broad and varied fundraising portfolio within a well-respected NHS charity. You’ll play a key role in shaping supporter experiences, growing income sustainably, and building relationships that have a real and lasting impact.
We offer:
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27 days annual leave plus public holidays
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A pension scheme with matched contributions up to 7%
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Blue Light Card discounts
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Employee Assistance Programme
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Opportunities for professional development
Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.
UHCW Charity enhances NHS care by funding equipment, research and better spaces, improving experiences for patients and families.
Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed?
Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?
Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?
Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.
Contract terms
- £30,000 - £35,000 per annum
- Permanent
- Full time (35 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll be doing
- Providing expert advice and guidance to branches and regions on all volunteer management matters.
- Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
- Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
- Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
- Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
- Contributing to the development and refinement of volunteer policies, processes and guidance.
- Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
- Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
- Working collaboratively with colleagues and stakeholders across the organisation.
You’ll ideally bring:
- Experience working with or supporting volunteer, or advising on people related matters.
- Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
- The ability to exercise sound judgement and take a balanced, proportionate approach.
- Excellent written and verbal communication skills
- Strong project management experience, including the development and delivery or improvement focused initiatives.
- A proactive, solutions focused and improvement-oriented mindset
- Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
- Experience of providing advice, training or support on volunteering matters.
- Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
- Report writing and presentation skills.
- Experience in prioritising workloads and working to deadlines with speed and accuracy.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: Thursday 16th April @ 09:00am
Interviews: w/c 27th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WASH Institutional Management Specialist - National Water Compact Delivery Accelerator
Contract: 18 Months Fixed-term contract, full-time, contingent upon successfully securing project funding, target start date May 2026.
Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.
In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:
UK: GBP £61,645 per annum with excellent benefits*.
Zambia: ZMW 939,581 – ZMW 1,174,476 per annum with excellent benefits.
Ghana: GHS 687,637 – GHS 1,045,327 per annum with excellent benefits.
Tanzania: TZS 148,523,228 – TZS 185,654,036 per annum with excellent benefits.
Malawi: MWK 75,784,188 - MWK 119,156,217 per annum with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The role will report into the Project Lead: National Water Compact Delivery Accelerator, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.
The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.
About the Role
The WASH Institutional Management Specialist will provide hands‑on technical leadership and delivery support to WaterAid country teams and governments participating in the National Water Compact Delivery Accelerator, with a particular focus on institutional arrangements and governance, delegated management models and implementation readiness.
The role bridges strategy and execution, supporting countries to design practical institutional governance, service delivery and management frameworks that underpin credible, finance‑ready WASH investments.
In this role, you will:
1. Institutional diagnostics and design
- Lead or contribute to detailed institutional and governance diagnostics at national and sub‑national levels.
- Analyse roles, mandates, incentives and capacities across ministries, agencies, utilities and service providers.
- Identify binding institutional constraints affecting project delivery and sustainability.
2. Management and delivery model development
- Support governments to design fit‑for‑purpose institutional and management models for priority WASH investments.
- Define delivery units, implementation arrangements and accountability frameworks aligned to investment requirements.
3. Integration with financing and project development
- Work closely with finance and project development specialists to ensure institutional arrangements meet lender expectations.
- Contribute to the preparation of investment‑ready project documentation, including institutional sections of concept notes and appraisal documents.
4. Country‑level facilitation and coordination
- Provide embedded or close‑support accompaniment to country teams and government counterparts.
- Facilitate multi‑stakeholder workshops and consultations focused on institutional reform and delivery models.
5. Quality assurance and learning
- Contribute to quality assurance of diagnostics, project concepts and full project packages.
- Capture and document practical lessons on institutional reform and management arrangements.
Requirements
To be successful, you’ll need:
- Strong professional experience in WASH institutional management, governance or service delivery reform.
- Practical experience working with government systems in low‑ and middle‑income countries.
- Understanding of how institutional arrangements underpin investment viability and sustainability.
- Strong facilitation, analytical and written communication skills.
- Although not essential, we’d prefer you to have:
- Experience contributing to MDB‑financed or large‑scale infrastructure programmes.
- Familiarity with utility reform, delegated management or hybrid delivery models.
- Experience working across multiple countries or regions
Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
How to Apply: Click Apply to answer the pre-screening questions, upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.
As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.
Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.
When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit your CV and answer all application questions to apply.
The client requests no contact from agencies or media sales.