Communications and reporting officer jobs

What is the overall purpose of the role?

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations.

The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders. 

General Requirements

• To support the delivery of Youth Action Alliance
• To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
• To maintain a diary and manage all incoming calls and all correspondence
• To develop good working relationships across all YAA teams and external partners
• To attend and support meetings including minuting (including evening, weekend and events as/when required)
• To collate and maintain all documentation relating to the business
• To act as a point of contact to all Board of trustees, staff, participants and stakeholders
• To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
• To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
• To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
• To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
• To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
• Maintaining risk assessment and action logs
• To ensure the main office is kept clean, tidy and presentable
• To maintain the Memberships master sheet and contracts
• To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
• To manage referrals in and out of YAA
• To closely work with and support the CEO to support in their work duties
• To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
• To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
• To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date 
• To process all organisational income and expenditure and maintain and update all financial documentation accurately
• To assist and support all staff with the smooth operation of all finance matters
• To provide accounts against budgets for the Board of Trustee meeting
• Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact 

Person Specification Essential

• A college equivalent qualification
• Experience in developing and implementing administrative systems
• Able to work independently or as part of a team.
• Good Organisational and administrative skills and experience
• Database experience – experience in managing and administering databases, or a willingness to learn
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Ability to work calmly and efficiently whilst managing complex workloads
• Attention to detail – being able to provide accurate and up-to-date information is critical.
• A positive, solution-focussed approach and a can-do attitude towards work
• Excellent IT skills – including MS Office and particularly Excel
• Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
• Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
• Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

Desirable

• Trained in accounting and finance software
• Qualified or part-qualified in a recognised accounting qualification
• Experience working in a youth organisation
• Knowledge of the charity sector

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £35,225 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 23 September 2025 t 10.00am 

Interview date:  Tuesday 30 September on Teams. Please note that there may be a second stage in person on Friday 3 October. 

This is a permanent role. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

You’ll have previous experience of: 

• Managing direct marketing campaigns in a charity environment.

• Leading projects from start to finish within given budgets and timescales.

• Creating compelling and professional communications for a variety of audiences and channels. 

• Analysing campaign results and using insight to optimise future campaigns.

• Collaborative working with multiple internal and external partners to deliver campaigns. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

About the Role

In this leadership role, you will lead our Philanthropy and Partnerships Team, driving strategies across corporate partnerships, trusts & foundations, major donors, and other high-value supporters. With a focus on meeting income targets, appeal planning, and long-term forecasting, you’ll play a vital role in maximising our fundraising impact.

***Please download the job description for full details***

About You

To be successful in this role, you will bring proven experience in managing high-value relationships across corporate partnerships, major donors, trusts & foundations, and statutory bodies. You'll have a strong track record of securing and growing long-term partnerships, including successfully negotiating six or seven-figure sums with corporate partners and/or major donors. You'll bring outstanding communication and relationship-building skills, with a proven ability to engage high-value supporters and collaborate effectively across diverse stakeholders.

Key responsibilities:

• Lead the corporate, trust & foundation, major donor and other high value supporter strategies.
• Manage and develop the Rapid Response Network, retaining existing partnerships whilst also identifying and securing new partnerships.
• Deliver excellent stewardship that retains and develops support.
• Take to completion and implement recommendations from strategic projects, to include the major donor review and the RRN / corporate support review.
• Continually hone “next appeal” plans that lead to successful appeal launches and maximise funds raised throughout the appeal life cycle.
• Achieve annual core cost income targets and put in place robust forecasting for future years.

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by Thursday 2nd October 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

This is revised advert

FUNDRAISING EVENTS OFFICER

Salary:  £30,000 pa.                                                                              Permanent - Hybrid - Teddington and home

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.

Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

Candidates should have at least 1 years work experience in Events.

We are hoping to recruit as soon as possible.  Please contact Georgina Lamond to discuss the position and to apply with a covering letter and   CV or apply via the Charity Jobs website.

The closing date for applications is 27/09/2025 and the interviews will take place week commencing 29/09/2025

The Main Responsibilities of the role are

Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.

Managing the Events Inbox; Replying to all enquiries coming into the inbox.

Sending out application forms via email and any other information requested by the supporter.

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.

Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.

Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.

Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.

Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.

Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.

About Well Grounded

Well Grounded runs a series of specialty coffee training academies across the country, which connects people looking for work with sustainable careers in the coffee industry. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.

This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You will be highly organised, with strong attention to detail, and the sort of person who gains satisfaction from juggling multiple priorities and staying on top of administrative tasks. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.

About The Role

As the Progressions Officer you will work closely with the Regional Programme Lead in the Leeds area, taking care of programme related administration, delivery of training, and supporting the progression of individuals from recruitment through to employment. You will assist with 1-2-1 mentorship and employability training, ensuring trainees are supported and nurtured through training. You will support the Programme Lead to engage and recruit trainees onto our programmes working in partnership with the local community, and in ensuring trainees successfully complete their work placements. You will support wider organisational tasks such as communicating with trainees, ensuring monitoring forms are completed and keeping our internal systems up to date with trainee information. Safeguarding, monitoring and reporting are essential to this role.

We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals, using your emotional resilience to support potentially vulnerable adults on a regular basis.

Key tasks

• To support with employability training and mentorship of trainees (including CV coaching and interview preparation)

• To efficiently and professionally manage inbound enquiries and communicate effectively with Well Grounded trainees and colleagues

• To complete all required data capture and input for funding and internal learner management, including use of the Aptem learning platform

• To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required

• To support the recruitment of trainees on to our various coffee training programmes through a range of means, including attending recruitment events, conducting calls, and running assessment days

• To ensure trainees are supported on and through programmes

• To support the programme coordination of regional training programmes

• To lead on project administration tasks working closely with the Programme Lead

• To lead on administrative tasks such as mailing lists, Eventbrite invitations and other ad-hoc tasks as required

• To lead on the promotion of Well Grounded to potential trainees and clients

• To be an Ambassador for Well Grounded, attending recruitment and partner-related events

• To attend staff meetings to ensure all staff are kept up to date

• There is lots of scope for the candidate to grow in the organisation and take on more responsibilities. We want to support you to thrive.

Perks

• Free coffee!

• Scope to take real ownership in a fast-growing socialenterprise

• Strong commitment to professional development with a dedicated training budget

• Annual performance and pay progression reviews every 6 months

• Up to 3% pension contribution

• 25 days annual leave plus 8 bank holidays, 3 days between Christmas and New Year [Pro-rata]

• Employee Assistance Programme offering free counselling

• Work phone and laptop

Job Specification 
Essential

• Completing administrative tasks, including the use of excel and word or alternatives.

• Experience of delivering training, coaching, mentoring, or teaching to groups

• Managing or co-ordinating projects or events (personally, study, or work)

• Experience of working and communicating with a wide range of people (study, work, personally)

• Advancedwrittenandverbalcommunicationskills 

Approach

• An ability to work collaboratively, taking and incorporating feedback

• A commitment to social impact and a belief in supporting everyone to reach their full potential

• Excellent communication skills and an ability to communicate with a range of people from different backgrounds

• An ability to organise and be self-motivated

• A calm approach to problems and an ability to use initiative to find

  solutions

• An interest or knowledge of coffee

​Desirable:

• Experience of working in the charity/third sector, OR with young people, OR in employability programmes/provision

• At least a GCSE level literacy and numeracy or equivalent

• Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.

Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots. 

Key Responsibilities:

• Coordinate Challenge Events

o Act as main contact with events management companies to coordinate our programme

o Encourage, support and monitor participants on their fundraising journey

o Manage production and distribution of event merchandise

• Fundraising

o Explore new fundraising opportunities to increase income and widen our supporter base

o Provide support/toolkits to volunteers who want to run their own events

o Research new technologies to streamline fundraising activities

o Represent the charity at community/fundraising events

o Reach out to suitable businesses for suitable support and donations

•    Marketing & Communications

o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day

o Drive an effective social media presence

o Provide a prompt and enthusiastic response to fundraising enquiries across all channels

o Generate/update content for the website, social media and occasionally printed materials

o Liaise with designers, ensuring brand consistency across all channels

• Fundraising Admin

o Maintain accurate donor and income records, ensuring all invoices and payments are processed

o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages

o Provide a monthly fundraising overview to the CEO

The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.

Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.

This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.

The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice. 

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 28 September 2025

• First Interview Dates: Week beginning 6 October 2025

About the role

Our Philanthropy team at ClientEarth is growing! Come and join this passionate team and play a key role in building meaningful relationships that power our mission. The Philanthropy team is key to securing unrestricted income and supporting the organisation to achieve financial resilience. You will manage a diverse portfolio of supporters, including trusts, foundations, corporates, and individuals while growing our mid-level giving programme and building a strong pipeline of future donors.

Meet your Manager

In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication. 

Main Duties

• Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £500,000 pa.
• Support with oversight of engagement with supporters ranging from £10,000 - £50,000. Galvanise and coordinate the European Philanthropy team to identify opportunities to uplift giving and ensure all supporters feel valued.
• Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth.
• Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy Team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals and strengthen processes.

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts
• Experience of identifying, cultivating and soliciting prospects
• Experience of raising funds from donors in different geographies
• Ability to write compelling communications materials including fundraising campaigns, donor reports, and proposals
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Help shape national debates on justice and champion the voice of magistrates.

We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.

The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.

This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.

You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.

We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.

Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.

Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.

About Cosmic

Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.

The Role

This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.

NHS Engagement & Relationship Management

• Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
• Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
• Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
• Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
• Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
• Manage project timelines, budgets, KPIs and reporting to senior management and funders.

Engagement Campaigns

• Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
• To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.

Management of Service Delivery Programmes

• Identify and implement a plan to secure the necessary resources to deliver services, such as recruiting new counsellors for post-PICU support programme.
• Develop, in partnership with the units, service delivery models that include services provided, and their impact.
• Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
• Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
• Work with our supporters and past patients and families in the development of projects and services.
• Work closely with the Family Liaison Team, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.

Monitoring, Evaluation & Reporting

• Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
• Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
• Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.

Who We’re Looking For

We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.

You’ll bring:

• Strong project management skills, with experience of engaging with stakeholders and reporting on services.

• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.

• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.

• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.

• Excellent communication skills and an authoritative, professional manner when representing the charity.

• A collaborative approach to teamwork, including chairing meetings and motivating others.

• The ability to make sound decisions under pressure and communicate them clearly and constructively.

• An understanding of paediatric or neonatal care environments is desirable but not essential.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.

• 27 days holiday plus Bank Holidays

• £200 professional development budget annually

• Hybrid working opportunities

• Employee Assistance Programme

• Flexible hours. Core office hours 10am – 4pm

To be considered for the Service Delivery Manager role, please ensure you answer the screening question in full.

Are you looking to build a career in philanthropy and fundraising? Whether you have formal charity experience or have shown your commitment through volunteering and community involvement, this could be the opportunity for you.

MK Community Foundation is seeking a motivated Philanthropy Officer to join our team.

This is an excellent development role for someone with experience as a Fundraising Assistant, Grants Officer, or in a junior charity role, as well as for a passionate community connector or volunteer who is eager to grow their career in philanthropy, relationship management, and fundraising.

In this role, you’ll:

• Support our grant-making programmes, assessing and monitoring local projects.

• Help nurture relationships with donors and supporters.

• Contribute to identifying new opportunities for income generation.

• Gain hands-on experience in philanthropy, backed by mentoring, training, and a supportive team.

We’re looking for someone who is:

• A confident communicator, able to build rapport with a wide range of people.

• Organised and proactive, with strong analytical skills and attention to detail.

• Passionate about making a difference in Milton Keynes.

This role offers the chance to develop your career while directly contributing to projects that change lives in our community.

Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.

We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.

The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. 

For more information and an application form, please take a look at our recruitment pack.

About the Role

The Cybersecurity Officer will support the Cybersecurity Manager in protecting the charity’s digital assets and ensuring compliance with internal security policies and relevant international standards. This role will assist in implementing, monitoring, and maintaining cybersecurity controls across our technology environment, and is ideal for someone early in their cybersecurity career with a strong willingness to learn and contribute to meaningful humanitarian work.

Please note this is a FTC role for 6 months 

About You

Candidate should have a Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience) with Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).  Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, intrusion detection/prevention systems, and access control. Basic knowledge of Microsoft 365 security stack, including Defender and Intune.  Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.

MAIN RESPONSIBILITIES

• Assist in the implementation and maintenance of cybersecurity tools and controls (e.g., 
endpoint protection, firewalls, secure email gateways, MFA, etc.).
• Monitor security alerts and reports from tools like Microsoft Defender, Bitdefender, 
WatchGuard, and Cloudflare, escalating potential incidents to the Cybersecurity 
Manager.
• Support user access management and ensure policies for identity and access control 
are followed using systems like SSO and Intune.
• Help manage and track security awareness initiatives (e.g., phishing simulations via 
SoSafe).
• Assist in vulnerability scanning and basic risk assessments across networks and 
systems.
• Contribute to incident response efforts under the guidance of the Cybersecurity 
Manager.
• Document findings, maintain logs, and support audit and compliance activities.
• Collaborate with IT and wider organisation to ensure security controls do not hinder 
mission delivery.
• Participate in routine system checks and contribute to the improvement of 
cybersecurity procedures and documentation.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:
• Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience).
• Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).
• Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, 
intrusion detection/prevention systems, and access control.
• Basic knowledge of Microsoft 365 security stack, including Defender and Intune.
• Excellent communication skills and attention to detail.
• Ability to handle confidential information with integrity.

Preferred Skills and Competencies:
• Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
• Certifications such as CompTIA Security+, Microsoft SC-900, or equivalent.

Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:
• Experience of not-for-profit/INGO environments
• Interest in working in the NGO/humanitarian sector and sensitivity to issues affecting Palestinian communities

Disclaimer

Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting