Communications and volunteering coordinator jobs
SEL Mind are working in partnership with South London and Maudsley (SLaM) NHS Foundation Trust to deliver the Primary Care & Community Mental Health Service, supporting people in Lewisham with their mental health and wellbeing. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
We have an exciting opportunity for a Service Manager to join our team in Lewisham. The role will take a leading position in the development and delivery of the Primary Care Mental Health Team, with responsibility for operational management of the service, support of team members, and building strong partnerships with SLaM, key stakeholders and line management.
This is a pivotal role for someone with strong leadership skills and a passion for driving forward innovative and person-centred mental health support within primary and secondary care. The role requires strong communication skills and includes responsibility for dealing with safeguarding situations and risk management. Accurate record-keeping and outcome monitoring are essential.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Week beginning 6th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The basics
Location: Agile working
Contract: Permanent, subject to funding
Hours: 16 hours per week
Starting salary: £27,445 FTE (£13,722.50 pro rata)
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released. This will include running system training drop in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
2. To support managing the case recording system help desk – so that support is always ava
ilable to front line workers and other stakeholders.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox
5. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Lead
6. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
7. Working with the Learning and Development Coordinator to support the creation of e-learning training modules for our LMS (currently RISE) Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
8. Undertaking any other duties as required and commensurate with the level of this post, including covering the Data Reporting and CRS support lead post functions when relevant.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
Why working for us is different:
Encouraging work life balance
Ø Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.
Ø 179 hours annual leave (plus bank holidays and pro rata for those who join us part time) rising after 3 and 5 years of service.
Ø Flexible and smart working policies in line with an agile way of working.
Ø Agile working - meaning you can work from different locations like home, in the community, from our office (job dependent).
Enriching your work life
Ø Opportunities for learning and development
Ø New modern offices
Ø Opportunities to feedback including surveys and groups
Ø Reflective practice sessions
Ø Reduced caseloads compared to statutory services
Caring for you and your family
Ø Enhanced family leave
Ø Death in service benefit
Ø Thinking about your finances
Ø Discounted season ticket loan
Ø Pension scheme
Ø Cycle to work scheme
Ø Expenses float scheme
Sound good? Here’s how to apply
To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
As part of the online application you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Pack attached by clicking the apply button on this page or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website or find our contact information in the Job Pack.
Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
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Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
HOME-START HILLINGDON (HSH)
Volunteer Lead Co-ordinator (Full-time)
Permanent Full-Time Contract:
Hours: 36 hours per week (full-time)
Salary: Circa. £37,704* (including OLW) NJC scale point 24-26
(Starting salary dependent on experience) *Based on SCP 24 (full-time)
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
To lead on the recruitment, development, training, and well-being of a team of volunteers who deliver vital Home-Start support to families. The role involves managing a caseload of volunteers and supporting families directly where appropriate. Over the course of the year, an average of one day per week will be dedicated to leading volunteering strategy and practice, with the remainder focused on family support delivery.
Key Responsibilities. As Volunteer Lead Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Lead volunteer recruitment to grow and sustain HSH’s diverse pool of volunteers
- Create marketing materials (flyers, social media, newsletter content) in collaboration with Communications and Campaigns Coordinator (CCC
- Oversee and co-ordinate the delivery of Volunteer Preparation Courses
- Organise / deliver a programme of training sessions for current volunteers
- Lead on annual volunteer social events and develop ongoing opportunities for volunteer recognition and reward
You will need to be a car owner/driver
To Apply:
Please send us your CV with a cover letter that gives clear evidence, with examples, of how you meet all the points listed in the Person Specification
CV’s without a cover letter addressing the points on the Person Spec will not be considered.
Closing Date: Monday 22nd September at 9am Interview Date: Friday 3rd October
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings.
Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.
We work with people 50+ to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Engage members to be dynamic and contributing members of the Wandsworth community.
Key Objectives for this Role
Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements.
Roles & Responsibilities
Planning
• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations.
• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.
• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.
• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.
• Support the planning of the older people’s lunch club with older people themselves
• Support the Elders team to welcome and support new members to feel part of the programme.
Delivery
• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget.
• Prepare, cook and serve healthy meals, ensuring dietary needs are met
• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary.
• Ensure all equipment is ready and set up for the lunch club service.
• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)
• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas.
• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.
• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards
• Be part of and work closely with the Elders Team at KLS
• Support elders who attend the club so that the sessions are safe and enjoyable for them.
• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).
• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.
• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme
• Coordinate with staff and volunteers to ensure efficient meal service.
• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively
• To actively assist in the continuation of our high food hygiene rating
• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate
• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.
Coordination of Battersea Bites Volunteers
• Form and build positive working relationships with volunteers who work within Battersea Bites.
• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.
Undertake Other Duties
• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.
Person Specification
Essential Experience & Skills
- Track record of catering and basic cooking
- Proven experience of working or volunteering with older and/or vulnerable people in community settings
- Strong communication skills – both verbal and written
- Understanding of healthy eating and nutrition
- Full understanding of health & safety, including food hygiene (though training is also provided)
- Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
- Ability to work as part of a small team, whilst also working independently
- Committed to KLS’s mission, vision and values
Desirable Experience & Skills
- Experience of overseeing volunteers
- Knowledge of Battersea / Wandsworth
Further Information
- Katherine Low Settlement is committed to Diversity, Equity and Inclusion
- All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
- You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
-
Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
-
Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
-
Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
-
Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
-
Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
-
Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
-
Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
-
Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
-
Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
-
Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
-
Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
-
Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
-
Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
-
Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
-
Supervision meetings – Take part in regular supervision meetings with the Service Manager.
-
Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
-
A valid manual driving licence and be willing to drive the Glass Door van.
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Strong written and verbal communications skills.
-
The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?
We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.
ABOUT US
We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.
ABOUT THE ROLE
This role could suit two types of candidates:
- A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
- An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.
It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.
Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.
The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.
What does a week look like for a Daybreak Programme Manager?
No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:
Ensuring a quality service for families, and delivering on contract aims
- Reviewing and triaging referrals, including case discussions with referrers.
- Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
- Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
- Collating and analysing performance data (KPIs), using MS Excel and other tools.
- Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.
Working with your freelancer team of Coordinators
- Allocating new referrals to our team of freelance Independent Coordinators.
- Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
- Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
- Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
- Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
- Reviewing and signing off invoices from freelance Coordinators.
Working with external stakeholders and referrers
- Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
- Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.
Contributing to the wider Charity aims
- Attending Programme Manager and staff team meetings.
- Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.
DETAILS
- Salary: £36,000 - £39,000 per annum pro rata, depending on experience
- Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
- Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
- We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.
APPLICATIONS
To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.
CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)
The client requests no contact from agencies or media sales.
You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.
About the Role
As Lead Kentown Family Service Co-ordinator, you will:
- Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
- Ensure families receive consistent, high-quality support through home visits, events, and online services.
- Co-ordinate complex referrals and help families access financial and practical assistance.
- Build partnerships with health, education, and voluntary sector organisations to widen support for families.
- Support data collection, reporting, and service improvement to strengthen our work and measure impact.
About You
You will bring:
- Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
- Strong organisational skills to co-ordinate services across multiple regions.
- Experience supporting or supervising staff or volunteers.
- Excellent communication skills and the ability to build trusted relationships with families and professionals.
- A commitment to safeguarding, inclusion, and delivering family-centred support.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.
We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.
The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
For more information and an application form, please take a look at our recruitment pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.
You'll be responsible for:
- Designing and producing compelling visual content across digital and print formats.
- Filming and editing videos for campaigns, training materials and resources.
- Managing and editing visual assets, including team-supplied images.
- Contributing ideas and visual concepts to support campaigns and storytelling.
- Acting as a brand guardian for visual content, ensuring consistency across all channels.
- Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.
Key Skills and Experience:
- Strong design and video editing skills across digital and print formats.
- Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
- Confident in video production – from filming to postproduction.
- Ability to develop content for a range of platforms including social media, web, email, and YouTube.
- Strong attention to detail and visual consistency.
- Proven experience in a content creation, multimedia, or graphic design role.
- Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
- Experience working with brand guidelines and visual identities.
- Understanding of digital content trends, platform specifications, and audience behaviour.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery.
Client Support duties include:
- Support client enquiries by using in depth mental health skills to triage effectively
- Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
- To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
- To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
- Contribute to the development of a safe welcoming environment
- Provide support for clients when they may be experiencing emotional distress.
Service support duties include:
- Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
- Utilising and updating the client database/s for client enquiries, client information and changes to services
- Working with service managers to ensure homogeny of client referral information and processes
- Supporting clients and services by keeping an up to date understanding and log of internal services
Volunteer Co-ordination duties include:
- Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
- Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities
Please see the attached job description, which includes all duties and skills required.
This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday.
£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year.
The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role:
We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.
You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.
What you will do:
As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.
You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).
Key responsibilities include but not limited to:
Operational Management
- Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
- Ensure impeccable presentation standards aligned with brand guidelines.
- Full compliance of operational policies and procedures.
- Ensure staff and volunteers are engaged with their roles and environment.
- Effective staff planning that aligns with budget and operational needs.
- Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
- Support the AVEM in the operational delivery of house openings and tours.
- Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.
Tours & Walks Operation
- Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
- Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
- With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
- Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
- Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
- Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
- Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
- Develop a guide recruitment and training programme.
- Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.
People Management
- Line manage the AVEM, providing operational guidance and supporting their professional development.
- Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
- Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
- Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
- Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
- Lead annual visitor care training for staff and volunteers.
- Provide ongoing role-specific training to ensure high standards of delivery.
Other Duties & Responsibilities
- Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
- Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
- Deputise for the HVE and provide operational duty management in the AVEM’s absence.
- Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
- Act as a trained First Aider and Fire Marshall (training provided).
- Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
- Support frontline operations during peak times, major events, or staff shortages as required
- Stay informed on industry trends and best practices in the heritage/museum sector
You will be a great fit if:
You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
- Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
- Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
- Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
- Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
- Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
- Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
- Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
- Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.
Additional requirements:
The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.
Rewards for working with us:
- Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
- Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
- Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
- Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
- Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
- Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
- Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
- Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
- Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
- Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
- And plenty more!
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will work with the Assistant Principal Learner Services to define, articulate and
implement our shared vision and values of the college to support learners with additional
needs in achieving their expected outcomes. You will also work with the Dean of the
Apprenticeship programme to ensure adult learners with additional needs are supported by
teaching staff and in their work placements.
You will hold a key role in the college and are expected to demonstrate outstanding skills in
working with the leadership team, parents and carers, external agencies and learners to
implement the strategic vision of the college, working with these individuals and groups to
ensure we provide a high quality of education to our learners with additional needs.
You will be accountable for ensuring that exam access arrangements are organised to meet
the needs of learners, annual reviews are completed for learners with EHCPs, ALS with the
Apprenticeship team and work alongside the pastoral team and teaching staff to implement
and make them aware of training and teaching strategies that support learners with
additional needs, and that reasonable adjustments for these learners are in place. In addition
to help administer the high needs funding claims with the Assistant Principal and Finance
department and MIS.
Key Responsibilities:
● Strategic Leadership
○ Develop and implement a comprehensive ALS strategy aligned with the
college’s vision and values.
○ Oversee the effective allocation and utilisation of resources, including High
Needs and EHCP Funding.
○ Monitor and evaluate the impact of ALS interventions and initiatives, driving
continuous improvement.
○ Foster a culture of inclusivity and support for learners with additional needs.
○ Collaborate with the Senior Leadership Team to advocate for SEND provision
and secure necessary resources.
● Operational Management
○ Line supervise the work of a team of 4 Learning Support Assistants, providing
guidance, support, and performance feedback.
○ Oversee the day-to-day operations of the ALS team, ensuring efficient and
effective service delivery.
○ Co-ordinate the allocation of caseloads and workload distribution within the
team and creating support plans
○ Develop and implement robust systems and processes for identifying,
assessing, and supporting learners with additional needs.
○ Ensure compliance with relevant SEND legislation, Policies and regulations.
● Collaboration and Partnership
○ Work closely with the Assistant Principal Learner Services, the Dean of the
Apprenticeship programme, and other key stakeholders to ensure a cohesive
and coordinated approach to SEND provision.
○ Build and maintain strong relationships with external agencies, including local
authorities, health professionals, and specialist support services.
○ Engage with parents/carers, providing regular communication and
opportunities for involvement.
● Staff Development
○ Lead and facilitate professional development opportunities for the ALS team,
ensuring they have the necessary skills and knowledge to support learners
effectively.
○ Foster a culture of continuous learning and development within the team.
Essential:
○ Proven experience in a leadership or co-ordination role within a SEND or ALS
context.
○ Be educated to Level 3 standard.
○ In-depth knowledge of SEND legislation and best practices.
○ Strong understanding of the challenges and opportunities facing learners with
additional needs in a further education setting.
○ Excellent communication, interpersonal, and organisational skills.
○ Ability to lead, motivate, and inspire a team.
● Desirable:
○ Qualified Teacher Status (QTS) or equivalent teaching qualification.
○ Experience working in a further education college.
○ Knowledge of the digital skills sector.
Leadership and Coordination – the ability to demonstrate:
● Genuine passion and belief in the potential of every learner
● An educational vision aligned with the college’s high aspirations
● Clear strategies for establishing consistently high standards of results and behaviour in
complex inner-city schools and a commitment to relentlessly instilling these
● Versatility to adapt your style in circumstances where an alternative approach is needed
● Effective line management of a range of people – coaching and motivating them to achieve
excellent results in their roles
● A desire to innovate and try new approaches, being reflective and learning from mistakes
● An ability to give feedback in a constructive and, where needed, challenging way
● An ambassadorial approach in all dealings with the community and subsequently to be
positive in successfully marketing the college in the community
● Strong interpersonal, written and oral communication skills
● Strong organisational skills which includes the ability to delegate, prioritise and use effective
time management
● Resilience and motivation to stay positive and focus on key priorities during times of
challenge
● Confidence and effective presentation skills during assemblies, parents and carers events and
other public speaking opportunities
● A willingness to work flexibly and where necessary outside of normal working hours
our mission is to educate and empower the next generation of diverse digital talent.
Digital Organiser
We are seeking a TeamWilder Digital Organiser to connect communities online, grow networks, and empower people to act for nature with Warwickshire Wildlife Trust.
Position: TeamWilder Digital Organiser
Location: Warwickshire, Coventry and Solihull (home, office or community-based working)
Salary: £25,353 to £34,694 per annum depending on experience
Hours: Full time, 35 hours per week, including some evenings and weekends
Contract: Permanent
Closing Date: 25th September 2025
About the Role
This exciting role with Warwickshire Wildlife Trust will use digital tools to build the online foundations of our Team Wilder movement. You will connect with people across digital spaces, listen to their experiences of nature, and help them turn connection into action.
Key responsibilities include:
· Developing and delivering a digital organising strategy to grow participation.
· Building relationships through online conversations and platforms.
· Supporting and training digital leaders, volunteers, and peer groups.
· Creating inclusive digital spaces that connect local action with wider campaigns.
· Contributing to the Team Wilder Academy, supporting digital learning and leadership.
About You
We are looking for someone who is passionate about people and communities. You don’t need to be a wildlife expert – what matters is your ability to connect, motivate and empower others. You will bring:
· Experience using digital tools to build communities, projects, or campaigns.
· Strong listening and empathy skills with the ability to build trust.
· Confidence engaging with people from diverse backgrounds.
· Adaptability, collaboration and a focus on making things happen.
· A commitment to inclusion, equity and social justice.
About Warwickshire Wildlife Trust
Warwickshire Wildlife Trust is one of 46 Wildlife Trusts across the UK. Together, we are on a mission to put nature into recovery by 2030. Locally, we care for 67 nature reserves covering over 1,000 hectares and have more than 700 active volunteers. By joining us, you’ll be part of a grassroots movement with a bold vision for wildlife and people. Staff benefits include 25 days holiday plus bank holidays, up to 7% employer pension contribution, Employee Assistance Programme, EV salary sacrifice scheme and death in service benefit.
Other roles you may have experience of could include: Community Engagement Officer, Digital Campaigns Officer, Volunteer Coordinator, Digital Engagement Manager, Community Development Officer.
To apply: Please complete the Warwickshire Wildlife Trust application form by the closing date.
enga
Job title: Head of Marketing and Fundraising
Responsible to: Chief Executive Officer
Hours of work: 37.5 per week
Salary: £45,0000 (subject to skills and experience)
Location: Stowmarket, Suffolk
Contract term: Permanent (with a probationary review at 3 months)
Job purpose:
To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.
We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk.
Background
The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9–25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we’re rooted in community impact and innovation.
We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused’ approach, and a deep belief in the potential of every young person.
Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.
We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.
Overview of the role
As the organisation’s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation.
Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk.
You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials.
You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections.
The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets.
Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people.
You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix.
Main Responsibilities
1. Strategic leadership
· Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support
long-term sustainability for both The Mix and 127 Trading Ltd.
· Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring insight into income generation and stakeholder engagement.
· Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the integration of fundraising, marketing and operational activities.
2. Fundraising and income generation
· Drive the development of diverse income streams, including major donor fundraising, corporate partnerships, individual giving, legacies, lotteries, community fundraising and events.
· Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications and corporate proposals.
· Build strong partner relationships with a focus on stewardship, retention, and growth.
· Monitor performance, analyse data, and drive continuous improvement.
· Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group
· Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate ongoing feedback.
3. Marketing and communications
· Develop marketing materials and campaigns that effectively communicate the charity’s mission, vision and achievements to various audiences for both The Mix and 127 Trading Ltd.
· Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the website, social media, email and printed materials.
· Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public recognition and reputation.
· Grow awareness of the charity at a local and regional level, monitoring success through market research.
· Develop compelling narratives and stories of the charity’s impact to engage partners and encourage continued support.
4. Team leadership and development
· Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture.
· Mentor and support team members in achieving their professional development goals, ensuring they attain business objectives.
· Regularly monitor and review team performance to meet income generation and communication objectives.
5. Operational excellence
· Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and marketing activities.
· Review and improve the use of the website and develop systems to track donor engagement, monitor income and ensure data integrity and transparency.
· Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets.
·Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and fundraising activities occurring.
Please also refer to the job description for further details.
The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
The client requests no contact from agencies or media sales.