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Job Title: People and Culture Assistant
Team: People and Culture
Location: London, Cardiff, Edinburgh or home based with a requirement to travel.
*This role sits within a pay grade with a pay range of £27,694 to £43,642. The salary on appointment will be set at the lower end of the pay range, to a maximum of £30,463 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
This role will support the People and Culture team in providing a high-quality people experience for volunteers and employees. This role is far more than just administration.
You’ll be a pivotal member of the team, being highly organised, flexible and supporting team members to achieve their objectives, whilst consistently maintaining high levels of customer service to the whole organisation.
The team is a centre of excellence and a resource that drives and supports the organisational strategy and work of other teams by:
· Providing a fantastic people experiencefor our volunteers and employees.
· Attracting and retaining high calibre people.
· Embedding our culture and values in all elements of our work.
· Growing and developing our people.
· Rewarding and recognising our volunteers and employees appropriately.
Key responsibilities
Operational excellence
· To lead and deliver outstanding administration and advisory support throughout the journey of all employees and volunteers at the Ramblers.
· Proactively respond to first line internal and external queries, seek a resolution and (where needed) refer to appropriate person in the team.
· Engage and proactively develop excellent working relationships with employees and volunteers across the organisation.
· Proactively manage all data in our People systems, ensuring complete accuracy.
Employee and volunteer journey
Coordinate all aspects of the employee and volunteer journey including:
· Deliver and support a sector-leading recruitment and onboarding experience for all our volunteers and employees in conjunction with key stakeholders across the Ramblers.
· Management and development of our application tracking system to attract key talent.
· Coordinate resources to ensure relevant materials are available to support volunteers, employees and their managers throughout their Ramblers journey.
· Responsible for supporting the performance management and development of our people.
· Manage the learning and development platform and support learning and development projects and activities.
People systems and data management
· Ensure that all people related documentation is completed accurately and stored appropriately.
· To manage the input and maintenance of people data on relevant systems, ensuring that records are accurate, updated and errors identified and resolved.
· To ensure the processes, tools and resources available on Rambler’s systems are accurate, user friendly and support a great user experience.
· Input, manage and interpret data to support the creation of reports to enable data led decision making.
· Support the co-ordination of our people surveys and action plans.
Payroll and contractual
· Responsible for the collation, preparation and checking of payroll information for all new starter and leaver information, pay changes, position changes etc, for submission to payroll for processing.
· Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role and keep up to date with employment legislation.
· Responsible for the administration of our benefits programme.
Co-ordination activities
· Assist in preparing notes, reports, presentations, and spreadsheets as required
· Manage the team inbox(s), logging, dealing with and responding to queries regarding people opportunities, work experience, feedback, etc. and referring relevant queries to other colleagues or teams as appropriate.
· Provide administrative support for larger team projects and activity, for example, employee surveys or volunteer recognition events.
· Support the creation and development of inspirational employee and volunteer events and meetings.
· Create peer support opportunities for employees and volunteers so that they can share experiences and learn from each other.
General
· Undertake such other duties as may be required of the post.
· Maintain a consistently high level of service to our customers. Ensure high levels of confidentiality and credibility are always delivered, whilst being both proactive to the Ramblers needs, priorities, and deadlines.
· We operate a hybrid working model. The postholder will be expected to attend our London Bridge office for up to two days each month to take part in team meetings and collaborative working. There is also the opportunity to work from the office on additional days if preferred.
The person
Knowledge and Experience
· Experience of working as a people or volunteering assistant role in a fast-paced business.
· Experience of administering payroll.
· Developing strong, collaborative relationships with a range of stakeholders.
· Ability to deal and proactively manage conflict and/or difficult situations between people.
· Experience of People systems/ Customer Relationship Management Systems and Microsoft office suite.
· Excellent communication skills, both verbally and in writing.
· Strong organisation skills and the ability to balance multiple demands.
· Ability to maintain confidential information and treat sensitive matters appropriately.
· Ability to balance multiple demands and a strong attention to detail and accuracy to data management.
· Ability to work collaboratively at all levels across the Ramblers and with external agencies.
· Understanding of employment legislation and how it applies to the Ramblers.
· Part qualified or interest in pursuing the CIPD qualification.
Personal Attributes
· Committed to the principles of equity, diversity and inclusion.
· Resilient with the ability to work under pressure and to tight and competing deadlines.
· Flexible and able to work independently and collaboratively as part of a team.
· Drive to do a great job provide a great employee experience.
· Detail-oriented and methodical in approach.
· A solutions focused approach to work and managing relationships.
· Proactive and resourceful, with a positive and resilient attitude.
· Willingness to undertake training (CPD) to ensure skills and knowledge are up to date.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website to find out more about our work.
We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.
Job Purpose:
Vital Strategies has experienced significant growth in both its programs and global footprint in recent years. As the organization continues to expand, it is essential that our people practices remain legally compliant, operationally effective, culturally responsive, and forward-thinking to support an increasingly diverse and distributed workforce.
We are seeking an experienced Global HR leader who will continue to build on our efforts to strengthen global HR operations and compliance. This is an exciting opportunity for a collaborative, culturally agile leader who is passionate about operational excellence, continuous improvement, and making a meaningful global impact.
The Director, Global HR Operations and Compliance is a critical leadership role within the Human Resources function, responsible for advancing HR operational excellence, strengthening global compliance, and supporting the continued evolution of our people practices. With seven global offices and Employer of Record (EOR) arrangements in thirteen countries, this position provides strategic leadership and oversight for Vital's global HR operations, compliance framework, and employee services, ensuring consistent, efficient, and legally compliant HR practices across all locations.
The Director will lead the development and implementation of inclusive policies, procedures, and best practices; provide guidance on global employment actions and employee relations matters; support workforce expansion into new countries; and oversee global compensation, benefits, and HR governance programs. This role is responsible for identifying and mitigating employment-related risks while ensuring a positive employee experience and operational consistency across diverse jurisdictions.
Reporting to the Vice President, Global HR, the Director partners closely with organizational leaders, HR colleagues, legal counsel, country offices, and external partners to strengthen HR infrastructure, optimize systems and processes, and enhance the organization's ability to manage a global workforce effectively. Success in this role requires deep global HR expertise, strong judgment, cultural sensitivity, and the ability to lead change while balancing organizational standards with local legal, cultural, and operational requirements.
This job opportunity may be based in the UK, Switzerland, or Kenya. Vital Strategies will offer a competitive salary based on local market benchmarking. Additional locations in Europe and Africa where Vital Strategies is operational may be considered. The applicable salary ranges for the hiring locations are:
Duties & Responsibilities:
Global HR Operations -
· Maintain a high-quality global HR operations function, including standardized policies where legally appropriate, standardized processes, technology, systems, tools, forms, and guidelines that are accessible, well understood, and consistently utilized across all offices.
· Balance global organizational standards and compliance requirements with the operational, cultural, and legal realities of individual country offices, ensuring an appropriate and practical approach across diverse environments.
· Build trusted relationships with global office leadership, HR and Country Directors, to encourage transparency, collaboration, and timely sharing of HR-related information necessary for effective operations, risk management, and compliance.
· Partner with, support, and advise global HR team members and Country Directors on HR operational matters; while supporting local HR partners in assuming HR functions locally as appropriate for each office.
· Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.
· Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.
· Ensure compliance with regulatory reporting requirements, maintenance of required documentation, and timely responses to HR audits and coordinate with the risk management committee.
· In partnership with local HR teams, lead annual global employee benefits renewals, including plan design, vendor coordination, and budget management.
· Oversee global compensation programs, including salary benchmarking, pay review processes, compensation guidance, and manager training.
· Work with Talent Acquisition, Grants & Contracts and Global Finance to coordinate the annual and reforecast workforce budget.
· Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.
· Ensure the global HR team is trained in the core HR operational areas, as well as any Vital HR specific procedures and practices.
· Ensure that HR policies, procedures, and compliance documents are accessible to all staff via the organizational intranet “Vital Pulse”.
· Collaborate with HR team to implement, analyze, and maintain operational metrics and people data to inform decision-making and strengthen organizational effectiveness.
· Serve as a key HRIS company administrator and partner to global HR teams, leveraging technology to improve HR operations, reporting, compliance and data integrity.
· Partner with HR and operational leaders to ensure HRIS data accuracy globally, establish effective governance processes, and support local teams in maintaining timely and accurate employee records.
Compliance -
· In collaboration with Legal and VP HR, ensure that HR processes, policies, recordkeeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.
· Oversee policy, process and procedure documentation to ensure consistency, accessibility, and compliance across the organization.
· Conduct spot checks to employee files to ensure audit readiness and compliance; and provide training to HR team members responsible for maintaining documentation.
· Ensure compliance with the Vital global data retention policy for employee data and HR documentation.
· Identify and proactively mitigate HR operational and compliance risks through strong controls, monitoring, documentation practices, and partnership with local offices.
Employee Services -
· Coordinate the development and maintenance of HR programs and tools, including policies and procedures, SOPs, manuals, management guidelines, and other HR infrastructure to support business units, proposals, and projects.
· Ensure all offices and employees hired through EOR arrangements have access to an HR Help Desk or equivalent support structure with timely communication, responsiveness, and follow-up.
· In consultation with the VP HR and General Counsel, and in coordination with HRBPs, manage complex employee relations matters in a balanced, fair, and objective manner using appropriate counseling, investigative, intervention, and mediation techniques.
· Serve as an internal consultant and facilitator to managers and employees in resolving employment and performance-related issues in collaboration with HR business partners as appropriate.
· In collaboration with the Director of Talent Management and HR Country Teams, ensure timely delivery of training to managers on HR operations, policies, systems, and practices; and support clear communication of Vital HR business practices to employees globally.
· Foster a service-oriented HR culture that emphasizes responsiveness, partnership, trust, consistency, and practical problem-solving across all global offices.
Qualifications:
Education -
· Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
· Professional HR certification such as SHRM-SCP, SPHR, CIPD, or equivalent international HR certification preferred.
Skills & Abilities -
· Strong knowledge of global HR operations, employment practices, compliance requirements, and HR infrastructure across multiple countries and regions.
· Demonstrated ability to balance global organizational standards with local legal, cultural, and operational needs in diverse international environments.
· Strong relationship-building, influencing, and partnership skills, with the ability to establish trust and credibility across global offices and with leaders at all levels.
· High degree of diplomacy, cultural sensitivity, discretion, and sound judgment when managing complex and sensitive employee and organizational matters.
· Ability to proactively gather, assess, and synthesize information from multiple stakeholders and environments to identify operational or compliance risks and support informed decision-making.
· Strong project management and organizational skills, with the ability to manage multiple priorities and initiatives simultaneously in a fast-paced global environment.
· Excellent verbal, written communication, and active listening skills, including the ability to communicate complex HR concepts clearly and effectively to diverse audiences.
· Strong analytical and problem-solving skills with the ability to use people data and metrics to drive operational improvements and business decisions.
· Service-oriented leadership approach with a focus on collaboration, responsiveness, practical solutions, and continuous improvement.
· Strong facilitation, training, and coaching skills for managers, HR teams, and employees.
· High level of integrity and ability to manage confidential information with professionalism and discretion.
· Strong technology proficiency and ability to leverage HR systems and tools to improve operational effectiveness, reporting, workforce analytics, compliance, and employee experience.
· Fluency in English required.
· Knowledge of global HR operational best practices and employment lifecycle processes.
· Knowledge of compensation, benefits, employee relations, performance management, and policy administration practices.
· Understanding of change management principles and organizational effectiveness practices in global organizations.
Experience Required:
· Minimum of 15 years of progressive human resources experience, including significant experience in global HR operations, compliance, and employee services.
· Demonstrated experience supporting a complex, multi-country or global organization, preferably within the nonprofit, international development, public health, or mission-driven sector.
· Experience partnering with global offices and navigating varying labor laws, cultural norms, and operational practices across regions.
· Proven experience developing and implementing global HR policies, procedures, systems, and operational processes.
· Experience managing HR compliance, audits, employee documentation, and data governance in international environments.
· Experience overseeing compensation and benefits administration across multiple countries and/or employer-of-record (EOR) arrangements.
· Demonstrated experience managing complex employee relations matters and conducting or supporting investigations in collaboration with legal counsel and HR business partners.
· Experience leading or supporting HRIS optimization, system configuration, reporting, and data integrity initiatives; experience with UKG strongly preferred.
· Experience using HR metrics and workforce data to support operational planning and organizational decision-making.
Working Conditions and Physical Requirements:
· The position may involve up to 10% travel to various international locations, depending on organizational needs
· Ability/willingness to work across multiple time zones
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Purpose of the Role
The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust’s office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries.
The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records.
This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping.
Key Responsibilities
1. Office Duty (Primary Function)
· Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies.
2. Service User Support
· Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support
3. Administrative and Operational Support
4. Communication and Team Working
5. Organisational Contribution
Person Specification
Essential Skills and Experience
Desirable Skills and Experience
Personal Attributes
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Support customers to apply for benefits and manage their bills.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused and enjoys helping people
* Is motivated towards excellence and improvement of personal performance with a can do
* attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help young people belong, contribute and thrive.
At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future.
We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most.
This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening.
About the Role
As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused.
You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement.
Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently.
You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident.
Key Responsibilities
About You
You'll be a compassionate and resilient leader who thrives in a people-focused environment.
You'll bring:
Experience supporting care leavers or young people experiencing homelessness would be advantageous.
Working Hours
This is a full-time position working on a rota basis.
The role includes:
Why Join YMCA South Midlands?
Working with us means becoming part of an organisation that genuinely changes lives.
You'll benefit from:
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you.
Apply today and help create a place where every young person can belong, contribute and thrive.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant – East
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 30th August 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with a brilliant health charity on a fantastic Social Media Manager role. This position involves crafting and executing effective social media strategies to enhance visibility, engage audiences, and support the organisation's charitable mission on various digital platforms. This is a 6 month fixed term contract.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £42,000 - £47,000 pro rata, for this 6 month fixed term contract. This is a hybrid role, 2 days a week in their Central London office.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Marshall’s Charity
Chief Executive and Clerk to the Trustees
£90,000 per annum + benefits Marshall’s Charity, 66 Newcomen Street, London SE1 1YT
The Charity was formed in 1631 on the death of John Marshall, a baker in Southwark. In his Will, after making provision for his family and friends, he left the balance of his modest estate to trustees to be used for various charitable purposes. The Charity is funded solely from this endowment and carries out its charitable purposes principally by awarding grants for the Marshall's Educational Foundation, the restoration and repair of parsonages and Anglican churches and as Patrons to Christchurch, Southwark.
The post holder will be a key part of a small, dedicated and friendly team and play a pivotal role in the organisation by leading on all matters of finance, compliance, regulatory and risk management and office administration systems. In doing so you will be making a tangible and long-lasting contribution to the Charity
The ideal candidate will:
Whatever your professional background, unquestionable commitment, honesty, integrity and energy, along with an eye for detail, are essential. Candidates should be within easy reach to the offices near London Bridge. If you share our commitment and interest and have the skills, motivation and experience to join us we would be keen to hear from you.
How to Apply
Download further details of the position from our website:
Marylebone Executive Search
For an informal confidential discussion call Richard Evans or Kevin Everett number found on website.
Apply online with a full Curriculum Vitae detailing your skills, qualifications and experience together with a two-page covering letter outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.
Closing date for applications: 9 August 2026
Long List interviews: 14 August – 10 September 2026
Short List interviews: w/c 21 September 2026
Candidate Visits and Final Panel Interviews: w/c 28 September 2026
Start Date: mid-January 2027
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help build a future where our ocean and sea turtles thrive
The Olive Ridley Project is a UK-registered international conservation charity dedicated to protecting sea turtles and their habitats through rescue & conservation medicine, scientific research, education & community engagement.
Since our founding in 2013, we've grown into a leading voice for sea turtle conservation, delivering programmes across the Maldives, Kenya, Oman, Pakistan, and the Seychelles. We operate one of the largest sea turtle photo-identification databases in the Indian Ocean, provide specialist veterinary care to injured sea turtles at three clinical facilities in the Maldives, and work with governments, communities, and businesses to create lasting conservation impact.
As we enter an exciting new phase, we're looking for an experienced fundraiser to help strengthen and diversify our income so we can achieve even more.
About the role
This is an exciting opportunity for an ambitious fundraiser who is ready to take the next step in their career.
You may already be working as a Senior Fundraising Manager, or perhaps you're an experienced Corporate Partnerships, Trusts or Major Donor fundraiser looking for your first broader fundraising leadership role.
Working closely with our CEO, you'll help deliver our fundraising strategy while remaining hands-on in securing income from corporate partners, trusts and foundations, and major donors. A particular focus will be developing our corporate partnerships programme and building long-term, mutually beneficial relationships with businesses.
As our fundraising function continues to grow, you'll have genuine opportunities to shape our approach, influence strategic decisions, and expand your own responsibilities.
About you
We're looking for someone who is ambitious, proactive, and passionate about building meaningful relationships.
You'll bring:
Why join us?
This is a chance to play a key role in an ambitious international charity where your work will directly support the protection of threatened sea turtles and their ocean habitats.
You'll join a passionate, collaborative international team and have the opportunity to help shape the future of fundraising within a growing organisation.
We offer
For full details about the role, responsibilities, benefits, and recruitment process, please read the Candidate Information Pack before applying.
This post is subject to a standard Disclosure and Barring Service (DBS) check.
The Olive Ridley Project is committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity or expression, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Protecting sea turtles and their habitats



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care Support Worker | Saffron Walden
💚 Looking for a career where you can genuinely change lives?
No experience needed. Full training provided. Real career progression.
Join our team in the beautiful market town of Saffron Walden and help people live independently, achieve their goals, and enjoy the things that matter most to them.
Whether you're looking for a new challenge, a career change, or your first role in care, we're looking for people with the right values, a positive attitude, and a genuine passion for helping others.
🌟 Why Join Us?
✅ 25 days annual leave plus bank holidays
✅ Full training and ongoing support from day one
✅ Excellent career progression and development opportunities
✅ Supportive, welcoming team culture
✅ A role that's rewarding, meaningful, and varied
✅ The opportunity to make a real difference every single day
✅ No previous care experience required
🚀 What You'll Be Doing
Every day is different, but your role will include:
👋 Who We're Looking For
You don't need care experience. We're looking for people who are:
🚗 Driving Licence Required
A full UK driving licence is essential for this role.
Our customers are active members of their community, and you'll regularly support them to attend appointments, activities, and social outings.
Unfortunately, if you do not hold a full UK driving licence, we cannot progress your application.
📋 Important Information
Ready to Start a Career That Matters?
If you're looking for more than just a job and want a career with purpose, development opportunities, and the chance to positively impact people's lives every day, we'd love to hear from you.
Apply today with your anonymised CV and a short statement telling us why you'd be a great fit.
💚 We're reviewing applications as they come in and interviewing throughout the recruitment process, so we'd encourage you to apply early. Final interviews will take place during the week commencing 31 August.
Senior Voids Surveyor
Home Counties | Up to £62,000
Goodman Masson is proud to be partnering with a housing association to recruit a Senior Voids Surveyor
This is a fantastic opportunity for an experienced surveying professional to take a lead role in the effective management and delivery of the organisation's voids service. You will be responsible for ensuring properties are assessed, works are appropriately specified and homes are returned to a safe, compliant and lettable standard in a timely and cost-effective way.
As Senior Voids Surveyor, you will provide technical surveying expertise across the organisation's void properties, overseeing works from initial inspection and specification through to completion and handover.
You will be responsible for ensuring void works are delivered to a high standard, within agreed timescales and budgets, while identifying opportunities to improve performance, reduce turnaround times and deliver value for money.
The Role
About You
You will be an experienced surveyor with a strong background in social housing and a detailed understanding of voids, repairs and property maintenance.
Apply
If you're an ambitious maintenance professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact
Head of Quality and Accreditation (Cluster 1) - Maternity Cover
£63,108 - £70,710 pa, plus excellent benefits
London (including flexible working)
Full-time, 12 month Fixed-term Maternity Cover
The College Centre for Quality Improvement (CCQI) works with mental health services across the UK to improve the quality of care they provide. Through our quality and accreditation networks, we work with more than 95% of UK mental health service providers. This means the work has significant impact on that quality of care.
We run 30 nationally recognised quality and accreditation networks covering a wide range of mental health services and specialisms. Working collaboratively with clinicians, patients and carers, these networks develop evidence-based standards and support services to assess and improve the quality of care they deliver. Services that demonstrate excellence can achieve College accreditation. Around 1,500 services, representing more than 50,000 staff across the UK, currently participate in our networks.
We are seeking an exceptional leader to provide 12 months' maternity cover for this high-profile and innovative area of work.
You will lead a programme of quality and accreditation networks with an annual income of more than £2.3 million. You will provide strategic and operational leadership to a team of programme managers and will bring strong leadership, organisational and communication skills.
You will be an experienced people and project manager, with a track record in quality assurance, quality improvement, clinical audit or research, ideally within a healthcare setting. Confident working with senior stakeholders, you will lead complex programmes that deliver meaningful improvement.
You will promote and grow our work, including recruiting new members to our networks and identifying opportunities for income generation. Experience of securing funding or generating income would therefore be advantageous.
The successful candidate will be required to undertake a DBS check.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 7 August 2026.
Interviews: 26 August 2026.