Community Engagement And Supporter Events Officer Jobs

FareShare

Job Description – Executive Assistant to the CEO/COO

Reporting to: CEO Office Manager

Location: London (Hybrid)

Contract: Permanent

Hours: 35 hours a week (will consider P/T up to 28 hrs per week)

Salary: £31,000 -£32,000

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
 
Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:  Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We are looking for an Executive Assistant to support our CEO and COO. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working with colleagues at a senior level, in an office environment, performing a range of administrative duties. Given the dynamic nature of the executive landscape, we will rely on the executive assistant to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

Objectives of this role

• Support the CEO/COO primarily to ensure the smooth and efficient running of FareShare operations.
• Manage communication and contacts with external stakeholders including network and industry partners and board of trustees.

Main areas of responsibility  

• Scheduling and calendar management, as well as content and flow of information to the leadership team, board of trustees and other external stakeholders
• Inbox management including responding to and redirecting emails and other correspondence as directed.
• Liaise with leadership team and other key colleagues across the organisation.
• Manage information flow in a timely and accurate manner.
• Support the CEO/COO with travel and accommodation arrangements.
• Maintain professionalism and strict discretion and confidentiality.
• Organise and plan events, both internal and off-site on behalf of the CEO/COO
• To undertake any other tasks that would be deemed suitable within this role as directed by line management.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience and qualifications.

Essential

• Experience of working as an Executive Assistant, Personal Assistant or similar role; or experience in an administrative role reporting directly to upper management
• Experience of organising internal and external meetings
• Experience of managing a busy diary involving multiple individuals
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
• Experience in developing and maintaining internal processes and filing systems.
• Ability to maintain discretion and confidentiality of information

Competencies and behaviours

• A commitment to Equal Opportunities.
• An understanding of, and sympathy with FareShare’s mission.
• Flexibility of approach and ability to work in a team and across other internal teams.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are looking for a Marketing and Communications Officer within our Platform Service Team. You will have demonstrable experience in a marketing or communications role, as well as experience of dealing with a range of media including maintaining and developing websites. You will also have experience of writing case studies, blogs and other communications and using social platforms to develop communities.

Salary: £31,016 - £35,446 per annum

Contract period: Permanent

Reporting to: Marketing and Communications Manager

Team: Platform Services

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will support the delivery of all internal and external communications activities, the delivery of PR strategies and campaigns to increase Picker's media profile and broader communication and organisation brand objectives. You will work to ensure the consistency and quality of all external communications and to disseminate the organisation's evaluation/improvement activity, research outputs and policy messages, via our website, newsletter and social channels.

This role

In this role, you will:

• Support the Marketing and Communications Manager in developing the organisation's communications strategy
• Help to implement communications initiatives
• Support the teams with the development and dissemination of effective marketing materials
• Provide editorial support and copywriting expertise to other teams so that accurate copy is produced in line with brand image and protocols
• Work collaboratively with other teams, creating strong links between other programmes and projects to ensure the successful implementation of marketing and communication campaigns
• To support the production of written content such as blogs and case studies
• Work with our PR consultant to distribute press releases and external content
• Monitor the media and wide external environment to identify opportunities for Picker to raise its media profile
• Support and implement a variety of internal communications to enhance employee engagement and retention
• Responsible for the day to day maintenance and ongoing development of the website
• Coordinate all social media activity
• Develop ideas for our social content to increase its appeal
• Monitor SEO rankings, optimise content and improve website performance

About You

You will have:

• Experience of working in a Comms or Marketing role
• Experience of dealing with a range of media
• Experience of using social platforms to develop communities
• Experience of maintaining and developing websites
• An interest in healthcare quality and person centred care
• Ability to work independently, initiating new communications activities under managerial direction
• Experience in using graphic design software such as Adobe InDesign or Photoshop

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Senior Marketing and Communications Officer
 

Location: Tyndale House, Cambridge

Hours: 37.5 hours/5 days per week (hybrid working considered)

Salary: £32,000 - £36,000 (dependent on experience) & competetive benefits

O.R: Occupational Requirement to be a practising evangelical Christian

___________________________________________________________________________

We are seeking an experienced individual to develop our marketing and communications function and to help build our reputation as a centre of excellence in biblical studies. This is a varied and exciting role within a vibrant and ambitious small charity.

Tyndale House is a renowned institute for biblical studies and possesses one of the finest libraries for biblical research in the world. It aims to grow an international research community, to present the value of the Bible at the highest academic level, to resource the Church to understand and trust the Bible, and to promote informed attitudes to the Bible.

Working collaboratively across our small Communications and Development team, the post holder will develop, deliver and co-ordinate an integrated and effective marketing and communications plan. He/She will oversee day-to-day marketing activities and track their success and will help to deliver communications which are both engaging and professional.

The successful candidate will have an established track record of marketing and communications work, including digital and social media, and an ability to write and edit copy for different audiences. General administrative skills and an excellent working knowledge of Microsoft Office packages are essential. Training in software relevant to the role as well as mentoring and development opportunities will be offered.

The ideal candidate should be able to think strategically and manage multiple projects and tasks at a time. He/She should be passionate about making biblical studies accessible, be a willing team player and have the ability to relate well with staff and the general public.

There is an Occupational Requirement for the post-holder to be an active, practising, evangelical Christian in agreement with the doctrinal basis of Tyndale House and living in accord with our Ethos Statement (as permitted under schedule 9, Part 1 of the Equality Act 2010).

If you feel this position fits your skills, personality and experience, and playing a role in fulfilling the purpose of Tyndale House appeals to you, then we would love to hear from you.

Please see the attached to read the full job description and our doctrinal basis and ethos statement.

To apply, please send a CV and Cover Letter, outlining your interest and suitability for the post. Please also indicate where you heard about this vacancy.

Closing Date for Applications: Tuesday 30th April 2024 at 12pm (noon) Start Date: ASAP

If you are interested in this position, please apply as soon as possible as we may interview candidates prior to the closing date.

Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.

We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.

About Public Voice

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.

Communications and Events Officer £25,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

Main purpose of role 

To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme. 

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Corporate and Community Fundraising Manager

Job title: Corporate and Community Fundraising Manager
Employer: Rowan Alba
Time: Part time – to be agreed, with an initial fixed term for review
Salary: £36,500 per annum based on working 35 hours per week, pro rata if working less than 35 hours
Location:Working from home with occasional meetings in Edinburgh
Closing date: 3rd May 2024  (We reserve the right to close the advert early if a suitable candidate is found.)

Role
Rowan Alba works to end homelessness in Edinburgh by providing permanent supported homes and building relationships with individuals in crisis. We also work in our communities with volunteers who provide vital support to the most vulnerable in an attempt to prevent homelessness. Our experience lends itself to exemplar training programmes aimed at helping employers understand conditions around addictions.

We are seeking an enthusiastic and confident communicator for the new role of Corporate and Community Fundraising Manager to increase awareness of our work and develop new funding streams from individual, community and corporate partnerships.

You will be a creative, organised and motivated individual with a positive track record in working independently to develop corporate and community funder relationships.

Working alongside our Communications Manager, Trusts and Grants Fundraising Manager and Leadership Team you will develop an engagement strategy to help increase awareness of our work and raise vital funds to support our organisational development including the creation of new permanent homes for individuals with long-term experience of homelessness.

Main duties and responsibilities will include:

• Developing and maintaining relationships with new and existing corporate partners
• Developing opportunities to deliver training to corporate staff and organising volunteering activities
• Working with staff and volunteers to develop and implement community fundraising opportunities including sponsorship activities and local events
• Organising events for key stakeholders to increase Rowan Alba profile
• Managing relevant KPIs and appropriate CRM system for all individual and corporate funder communication and outcomes
• Ensuring the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator

Core competencies

• Experience in relationship building and delivering long term funding support from a variety of sources
• Excellent presentation, verbal and written skills
• Ability to manage a varied workload and work independently, and with a small core team
• Experience of event organisation and management including working with volunteers
• Administrative skills and experience in use of appropriate CRM solutions, cloud-based platforms such as SharePoint, Zoom, Teams
• Demonstrate respect and compassion to the people we work with and represent Rowan Alba positively and professionally at all times

What you can expect from us
Salary: £36,500 per annum, based on working 35 hours per week, pro rata if working less than 35 hours
Job Type: Part Time
Contract Type: To be agreed, with an initial fixed term for review
Info: 28 days annual leave plus 4 public holidays (based on working 35 hours per week, pro rata if working less than 35 hours) and contributory pension scheme
Location: Working from home with occasional meetings in Edinburgh

For more information about the job, please visiting our website for the job description & person specification.

If you are interested in the post, please download the application form visiting our website and returning it to Jamie Beaton via email or by post to 1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA, FAO Jamie Beaton at Rowan Alba.

Festival Events Coordinator (London/Home-based)
Contract: 18 month fixed term contract with annualised hours, with possibility of extension
Salary: London-based: £32,000-£36,000 dependent on experience
Salary: Home-based: £27,000-£31,000 dependent on experience

The Vacancy

From Eurovision to literary festivals, from sports events to music festivals – we’re taking the Methodist Church on the road.

Do you enjoy creating and hosting relaxed spaces where people connect with one another and with God? Are you a people person looking for creative approaches to mission? Are you flexible enough to be on the ground throughout an event motivating a team of volunteers, getting details right and troubleshooting problems?

We’re looking for someone with events experience, organisational skills, and an inclusive approach to faith to take on a new post of Festival Events Coordinator.

It is considered an Occupational Requirement for this role that the postholder should be a practising Christian.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 18 April 2024

Interview Date: 2 May 2024 in person

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Make a difference and become our next Head of Fundraising!

Create positive change for the environment and communities as you help UKHarvest prevent food waste and food insecurity. You’ll be at the heart of our strategic team, driving our fundraising to new heights as our organisation enters a new period of growth. If you're ready to make a lasting impact and lead with purpose in this senior role, we want to hear from you!

Job Background

We are looking for a Head of Fundraising who can work with the service delivery team to link earned income into the Fundraising Strategy, secure both unrestricted and restricted income and through grants, trusts and foundations as well as with corporate partners and individual donors. You will work collaboratively with teams across the charity and won’t be phased by the inevitable challenges that this will bring, or the constantly changing environment that the charity will be operating in the next few years.

In this pivotal role UKHarvest is seeking a strategic Head of Fundraising to lead the charity’s efforts in generating vital financial support and building meaningful relationships with donors, partners, and stakeholders. You will have a proven track record designing and implementing fundraising strategies that achieve revenue targets and have the charity’s ethos at the heart of everything you do.

Main Objectives

With responsibility for the Fundraising at UKHarvest, the post holder will:

• Research and manage a pipeline of trusts and foundation applications that offer restricted and unrestricted funding.
• Write applications, using information and expertise from colleagues as necessary.
• Identify new fundraising opportunities from a range of sources, including national and local government; individual supporters and commercial opportunities.
• Organise, plan and implement a fundraising strategy, yet be flexible enough to adapt to changing priorities and deliver against tight deadlines when required.
• Lead and manage the process of reporting to existing funders and Trustees.
• Nurturing relationships with existing supporters and partners.
• Align fundraising campaigns using your excellent communication skills to deliver broader organisational messaging and branding.
• Demonstrate excellent writing skills and attention to detail, capturing beneficiaries’ experiences and the ability to tailor messages to different audiences.
• Embed a culture of fundraising and effective storytelling throughout the organisation.
• Organise and lead regular fundraising meetings with the CEO.
• Proactively improve the processes and optimise the use of the CRM system to record funding opportunities and track income against targets.
• Develop strong relationships with all departments and at all levels across the charity.

Required experience

The successful applicant will have at least 5 years fundraising experience as a Head of Fundraising, managing and leading a fundraising team. A strategic thinker with the ability to identify opportunities, set priorities and drive results, you will have experience in developing and sustaining funding streams using a variety of techniques to secure restricted and unrestricted funding, major gifts, grants, events, and corporate partnerships; combined with exceptional communication skills to engage and inspire donors, volunteers and stakeholders. You will be able to motivate and develop a high performing team, set targets, and promote a collaborative culture. You will care about social justice, environmental sustainability and food waste as these pillars underpin all UKHarvest activities. The role will be predominantly based in the UKHarvest Chichester Hub with regular visits to the Nourish Hub in London.

Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?

Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.

As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.

Key tasks include:

(see job description for a full list of tasks)

• Lead, inspire and develop the team at Action Hampshire to deliver our purpose
• Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans 
• Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols. 
• Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
• Enhance the charity’s impact and profile locally, regionally and nationally.

For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.

There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.

This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.

Job Title

Product Manager (Supporter Experience)

Salary

£45,000-£50,000 per annum 

Location

Remote first with an office available in Central London and regular team meetings in the office

Reporting to

Head of Communications

Employment Type

Permanent

We are happy to talk about flexible working.

Application Closing Date

10am Monday 22 April 2024

Introduction to the role

Full Fact fights bad information. We’re recruiting for a new Product Manager (Supporter Experience) to help tackle the spread of misleading, dangerous claims—and hold those responsible to account.

As Product Manager (Supporter Experience), you will make sure those who make false claims in public can’t get away with it. Every day our team of fact checkers and campaigners find, check and challenge false claims. We identify the reasons for bad information, so we can campaign to change the systems that enable it. Your job will be to raise awareness of, and build support for, our cause through managing our supporter experience on our digital platforms.

This is your chance to work on campaigns that demand national media attention and ultimately change public debate for the better—with a supportive team behind you.

Bad information—whether shared by politicians, journalists or influencers online—ruins lives. No one should settle for it. You’ll win support for Full Fact’s cause and make change happen through delivery of digital products that gain public support for our policy and advocacy work.

Whether that’s planning and devising the digital strategy, executing the plan through developing digital channels such as the website, email and our Salesforce CRM, or ensuring our product roadmap is informed by audience research, you’ll be responsible for continuously improving our supporter experience.

This is an exciting time to join Full Fact in a year when we expect to see a General Election. You’ll be working as part of a successful communications team alongside creative specialists in press, social media, website and CRM development, community management and digital campaigning. We’re looking for someone who shares our ambitions and pushes us even further. 

You’ll thrive in a fast-paced environment but know how to support colleagues, especially by helping to join up work across teams and translate between people from different disciplines. You’ll be as comfortable analysing data to make decisions, as applying our brand guidelines to ensure our copy works hard across digital channels.

Our reputation matters. As well as looking to build and reinforce it, you’ll be personally committed to Full Fact’s standards as an independent, impartial charity. 

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

The Product Manager (Supporter Experience) is responsible for planning the digital strategy and executing the plan to deliver online content and campaigns that increase awareness of our work and drive the public to take action and donate to our cause. 

You will manage multiple digital products and platforms, implementing data-driven improvements to ensure optimum usability and accessibility. Responsible for understanding and developing the user journey across digital touchpoints - as diverse as online advertising, campaigns and virtual events - you will advise on how best to improve the user experience and manage our content. 

You will manage a multi disciplinary team of people who deliver our CRM, website, email campaigns, audience research and community initiatives. 

Outcomes

In the first 6 months you’ll have the opportunity to coordinate the delivery of at least 3 campaigns that are designed to end deceptive campaign practices by political parties, improve regulation of political advertising and encourage MPs and Ministers to correct the record when they make a wrong or misleading claim. You’ll have access to new audience research data, and will use that to inform the work we do.

You’ll bring together a team of multi disciplinary experts to deliver on our campaigning aims. You’ll work with them to develop our website, CRM and mailing list to have the greatest impact, ensuring we have the right data to make good decisions.

You’ll build relationships with teams across Full Fact helping others to meet their aims, particularly supporting fundraising to deliver income-generating online communications.

Key tasks

Line Management:

• Build a team culture based on supportive collaboration, in which constructive challenge is welcomed. 

• Empower your team to lead in their respective areas with confidence.

• Set deadlines and maintain impeccably high standards of output and product quality.

• Support your team in their long term professional development and performance, including identifying and delivering on their training needs.

Website and campaigns management

• Project manage the campaign lifecycle, ensuring all deliverables and milestones are achieved, across multiple teams and functions (e.g. work with the Individual Giving Manager to design campaigns that increase donations). 

• Collaborate with the Social Media Manager and Editorial team in the development of a content strategy that drives engagement and high-quality growth. 

• Work closely with the rest of the team to create compelling, engaging and action-oriented copy across a range of digital communications.

• Identify digital suppliers (e.g. PPC and Paid Social campaigns) which can help us build campaigns targeting different audience segments. Own the relationship and workflow to ensure they have all the materials they need to succeed and hold them to account based on agreed targets.

• Assist the team with website updates using our CMS (Django) as well as contributing to larger website projects.

• Work with direct reports to set up landing pages and data capture forms, build our mailing list, manage multiple email campaigns and perform thorough QA and testing on website, email and CRM builds.

• Oversee building and testing of user journeys to ensure workflows are correctly set up across platforms, and identify any areas for improvements.

• Advise and make recommendations on product roadmaps based on learnings from data analysis, audience research, knowledge of trends and best practice and experience of campaign delivery.

Data management and analysis

• Assist the team in designing user research and analysing audience data to ensure our decisions are informed by an understanding of our existing and potential supporters.

• Understand the organisational needs for data to inform how we acquire and retain supporters. 

• Lead projects to integrate our Salesforce CRM with any new additions to the website (e.g. lead generation forms). 

• Work with the CRM Administrator to ensure the data is available, clean and accurate, and to prioritise and action internal CRM requests for training, issues and new functionality.

• Deliver monthly, quarterly and campaign-specific performance reports across all channels, highlighting achievements, insights and lessons learnt, informing a plan to further drive performance and ROI improvement. 

What we are looking for from you:

Political impartiality and sensitivity:

• You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

• Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

Personal skills/competencies

• Technical proficiency

  • Confident in getting the most out of multiple software platforms, maximising the delivery of exceptional and innovative supporter journeys that increase engagement, fundraising rates, average value and other key metrics. 

  • Experience using Salesforce (NPSP) is beneficial. 

  • Project management skills. 

  • Experience of planning, managing and overseeing effective multi-channel campaigns.

  • Experience with building growth through SEO, Paid Social and PPC.

  • Knowledge of techniques for driving action and acquisition through digital channels.

  • Content planning, auditing and development, particularly with functional website, email and landing page copy. 

• Communication and leadership

  • Good at collaborative problem solving and able to make decisions without undermining agency and autonomy of direct reports.

  • Exceptional communication skills, with the ability to work collaboratively with a range of stakeholders.  

  • Excellent copywriting and storytelling skills.

  • Confident in running ‘Show and Tells’ and mentoring colleagues.

  • Line management experience, preferably of multidisciplinary teams.

• Evaluation and testing

  • Experience of conducting usability testing.

  • Proven ability to evaluate complex data and understand market trends.

  • Strong experience using Google Ads and Analytics.

• Legal, political and impartiality

  • Working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK.

  • Committed to the political neutrality of our work with a good understanding of impartiality (please see the rules on our website).

  • You act with integrity and are happy to commit to Full Fact’s ethos and the seven principles of public life.

  • Strong understanding of public debate in the UK and sensitivity to the political context we work in.

  • You understand that part of Full Fact’s work is being a watchdog, that it can attract hostile attention, and how to manage these risks—and can support your team while standing firm for our principles.

We understand that many candidates will not meet all of the above criteria, and may have deep rather than wide experience in a relevant skill set. We encourage you to apply and be explicit (but brief!) in your cover letter about what you’d need to learn on the job.

What we offer

Starting salary of £45,000 - £50,000 per annum depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 22 April 2024.

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously.

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website. 

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Phoebe Arnold, Interim Head of Communications, Andy Dudfield, Head of AI, and Laura Dewis, COO. 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance

This is an outstanding opportunity for a forward-thinking marketing professional with experience of generating growth in new donors through marketing campaigns, to join our passionate organisation.In this highly rewarding and engaging role, you will act as a beacon of hope whilst you harness your creativity to support the communities who rely on the critical aid we deliver to them.What’s more, when you join us, you’ll discover a warm, friendly team who are driven by the same purpose, and you’ll be provided with all the support you need to hit the ground running and excel in your new role.

The Marketing and Acquisition Officer will collaborate within a matrix team to spearhead online and offline marketing initiatives, elevating brand visibility and attracting new supporters and donors for MAF. This role entails orchestrating diverse campaigns, liaising with external partners for advertising, and contributing to content creation across various channels.

Key Responsibilities:

1. Develop multi-channel Marketing and Donor Acquisition campaign plans in collaboration with the Marketing and Acquisition Team Leader and Digital Donor Acquisition Manager.
2. Execute digital-focused campaigns targeting diverse audiences to meet acquisition and income targets.
3. Utilise data and research insights to understand audience needs and motivations, enhancing supporter engagement and long-term value.
4. Ensure coherence across supporter touchpoints, enriching the supporter experience and fostering sustained engagement.
5. Contribute to crafting campaign briefs, content, and copywriting across multiple platforms, including email, display, paid social, and print.

Support Strategic Goals:

1. Identify opportunities to enhance brand awareness and expand the supporter base through acquisition campaigns, aligning activities with organisational priorities.
2. Assist in developing and implementing the digital marketing strategy, brainstorming innovative campaigns to attract new donors.

Analytics and Reporting:

1. Measure and evaluate campaign performance using appropriate analytics tools, providing regular reports to track KPIs.
2. Optimize website, analytics, and social platforms to bolster campaign effectiveness and user experience.

Event Support:

1. Coordinate with event planning to maximize marketing and acquisition opportunities, particularly for donor acquisition products.
2. Contribute to the design and production of interactive event resources and manuals.
3. Assist in event delivery when necessary.

Person Specification:

Essential:

• Graduate or professional qualification, preferably in Marketing or Digital Communications.
• Proficiency in CMS software such as WordPress and CRM systems in a marketing context.
• Experience in crafting digital marketing and acquisition campaigns, along with copywriting for a range of audiences and products.
• Familiarity with analytics tools and utilizing insights for communication strategies.
• Demonstrated ability to manage external suppliers and negotiate effectively.
• Strong communication skills and attention to detail.

Desirable:

• Copywriting training and experience with click Dimensions and Microsoft Dynamics 365.
• Familiarity with HTML, CSS, and content creation software like Adobe Photoshop and Premier Pro.
• Project management experience and proficiency in influencing stakeholders within a complex organization.
• Interest or experience in international development, aviation, or mission work.

Personal Attributes:

• Committed evangelical Christian, aligning with MAF UK's values and actively participating in organizational activities.
• Emotional resilience, flexibility, and service orientation.

Terms and Conditions

• Location: This role is base at the MAF UK Offices in Folkestone, Kent.  We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
• Working Hours: At least 36 hours per week, with 1 hour for lunch daily unpaid. Hours should be agreed with line manager.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 6 months
• Notice Period: 3 months
• Salary: £32,500 per annum
   

Deadline for applications: Friday, 19th April 2024 at 12noon.

If you are passionate about using your marketing skills to make a difference in the world and share our commitment to serving others, we want to hear from you! Join us in our mission to bring hope and transformation to communities in need.

ABOUT THE WOODLAND TRUST
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.  

We are pleased to be offering this funded placement in partnership with Year of Service and Flying Futures. Year of Service is an exciting funded programme of paid work placements. It’s paid work that pays back! UK Year of Service unlocks the power of the next generation to help solve some of our toughest challenges, putting them into paid positions of work and helping communities where the needs are greatest. 

THE ROLE – WHAT YOU’LL DO
The Assistant Conservation & Engagement Ranger is a 9-month funded placement opportunity for the chance to gain experience working alongside our Smithills Estate team including the site communications and engagement teams. The role will help deliver nature recovery at the landscape scale in an upland/urban fringe setting, engaging and benefitting the local community.

The types of activities you might be involved in include: 
•    Support the Engaging Communities Officer in delivering events, guided walks, workshops, and task days for local community groups and volunteers.
•    Helping us build on our youth activity
•    Working closely with the Site Manager, Assistant Site Manager, and volunteers on practical tasks across the site from woodland creation to restoration. 
•    You will also assist the events and communications officer in creating content for our three social media channels 
•    The chance to bring your own ideas and perspectives to the placement

This is a site-based role at Smithills, Bolton. The role will have a dedicated desk space and all necessary equipment.

THE PERSON – WHO YOU ARE
You will have:

•    A keen interest in working with and engaging people and communities 
•    Interest in learning practical woodland management skills
•    Good written communication skills
•    A keen interest in learning and developing new ideas, working with others to bring them to life
•    Experience of using Microsoft Word and email with the ability to use IT and learn new tools with support
•    Good attention to detail
•    A passion for the environment 

You will be:

•    Organised and able to pick up new skills quickly
•    Able to build relationships with people easily 
•    Able to work independently and as part of a team

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

WHAT YOU’LL LEARN 

•    Introduction to Communications and Engagement, undertake guided walk leader training, volunteer leader training and learn how to carry out risk assessments for events and activities
•    Introduction to woodland management, learning practical skills and core principles

Additional Requirements:
•    You’ll be aged between 18 – 24 years old
•    You’ll be based near our Smithills Estate
•    You must be able to start employment with us before 17th May
•    You must be out of employment, education and training
•    You must be willing to undergo a DBS check

WHAT YOU’LL GET
•    Casual Dress 
•    Good holiday allowance (minimum 23.5 days including bank holidays 
•    Full support, training and opportunities for professional development 
•    A friendly and supportive line manager
•    A buddy system
•    An opportunity to network and learn about the wider sector
•    Contributory pension
•    Life assurance 
•    Flexible working 

OUR COMMITMENT TO DIVERSITY & INCLUSION 
At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.

To ensure anonymised recruitment, if you have uploaded your CV, shortlisting panels do not see your CV until shortlisting has been completed. Before submitting your application, please ensure you have completed the supporting information section with details of experiences that clearly evidence as many aspects of the job description as possible.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible.

A vital leadership position in a successful and well-established small/micro charity. The CEO will take a central role in guiding the organisation to a new phase of stability and growth. This post will be full-on! Our values and vision MUST excite you. Our mission is an important one for society and it will require a magical mix of experience, personality, resilience, creativity and collectivity. As an ambitious micro-charity, we have lots of opportunities, lots of ideas and projects, and limited resources. As a successful candidate, you will be equally comfortable in the boardroom as with rolling up your sleeves and getting your hands dirty to solve problems. Your focus will be on delivering results, yet understand it takes a village to deliver them. You know how to marshal support for your plans, and your follow through is key to who you are.