Community engagement and supporter events officer jobs

The Woodland Trust is looking for an Engaging Communities Officer - Trees for All at our Hainault Site. As an Engaging Communities Officer, you will support the delivery of the Woodland Trust's Trees for All programme in northeast London as part of the Woodland Trust's Central Region team. You will work with communities, partners and stakeholders across the London Borough of Redbridge to help more people connect with trees, woods and nature.

The Role:

• Build and maintain strong relationships with community groups, schools, volunteers, local authorities and delivery partners to support Trees for All objectives across northeast London.
• Plan and deliver inclusive community engagement projects, events and tree-planting activities that connect people with trees, woods and nature.
• Engage, inspire and support underrepresented communities, reducing barriers to participation and improving long-term access to local green spaces.
• Recruit, coordinate and support volunteers, ensuring positive experiences and successful delivery of engagement activities.
• Promote Woodland Trust initiatives through effective communications and outreach, maximising participation, impact and community involvement.
• Work collaboratively with internal teams and external partners to extend the reach, quality and sustainability of projects and programmes.
• Ensure activities are effectively planned, monitored and evaluated, maintaining accurate records and compliance with GDPR, safeguarding and reporting requirements.
• Champion the Woodland Trust’s values by embedding sustainability, equality, diversity, inclusion, health and safety and biosecurity standards in all aspects of delivery.
• This is a hybrid position with a mix of home working and from our Hainault Forest Site. Site attendance would be required once or twice a week on average. Occasional travel to other offices and remote locations may also be required.
• This is a fixed term contract for 2 years. Part time working 30 hours per week. 

The Candidate:

• Experience building and maintaining effective relationships with community groups, schools, volunteers, local authorities and partner organisations to support successful project delivery.
• Experience planning, organising and delivering engaging projects, events and programmes that promote environmental, education, health and wellbeing outcomes.
• Experience developing and delivering inclusive engagement activities that effectively reach and support underserved and underrepresented communities.
• Track record recruiting, coordinate and support volunteers, ensuring positive experiences and meaningful participation opportunities.
• Confidence promoting projects, campaigns and initiatives through a range of communication channels, creating engaging content and case studies to maximise impact.
• Experience engaging and educating children, young people and vulnerable adults, helping communities understand the environmental, social and health benefits of trees and green spaces.
• A track record of monitoring activity, managing records, budgets and databases and contribute to reporting, evaluation and continuous improvement.
• Confidence and accuracy ensuring all activities are delivered in accordance with safeguarding, health and safety, GDPR and biosecurity requirements while maintaining high professional and organisational standards.
• The successful candidate will be required to undertake an Enhanced DBS Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Application information and advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.

Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:

If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.

Interviews will take place in person at the Hainault Forest Visitor Centre on Tuesday 15th September. Interview questions will be provided before the interview to help you prepare.

For queries about this role, reasonable adjustments, or support with your application, please get in touch with our recruitment team.

Are you a strategic and decisive fundraising leader ready to use your skills and talents so that everyone can know Jesus through the Bible?

At Wycliffe Bible Translators, growth is accelerating, with individual giving up 36% and legacy pledgers doubling to 440 over the last three years. This means supporting more Bible translators, growing local churches, and transforming lives. Remarkably, more Bibles have been translated in the past 30 years than in the previous 2,000. Yet, 1 in 5 people worldwide remain underserved without God’s word in their language. We have ambitious plans to exponentially expand individual giving from £1.35m to £5.6m by 2032, built on strong foundations, team enthusiasm, and expert agency engagement.

As Director for Supporters, you will provide pivotal fundraising leadership to build long-term support through regular giving and legacies while valuing donors deeply. You will guide and empower a motivated team within a genuinely remote-first organisation, recognised in The Sunday Times Best Places to Work list. If you want your leadership to help us say ‘Yes!’ to supporting more Bible translators worldwide, we encourage you to apply.

• Salary: £70,000-75,000 + benefits
• Location: Home based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Friday 21 August at 9am
• Interview date: Interviews will be held in Birmingham on Thursday 3 September

Key responsibilities:

• Grow individual giving income exponentially from £1.35m to £5.6m by 2032, with a focus on regular giving

• Pilot, test and scale fundraising products that meet donors needs

• Achieve exceptional donor retention rates through shaping a culture of fundraising that puts the supporter at the heart

• Lead and empower a talented team and collaborate closely with colleagues to deliver high performance

Benefits include:

• 33 days’ annual leave, including bank holidays
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire. 

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

Students’ Unions are amazing membership organisations bringing together hundreds of students with shared and varied interests. The Student Activities & Communities Manager is a key role within UoGSU to support our members to feel a sense of belonging whilst at University.

Managing and leading a growing team this post will support the delivery of a range of engaging events and enable our various student groups to access a highquality service. This role holder will work across the SU to drive positive student engagement and deliver a sector leading experience for our member.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

To apply and see our full job pack, please visit our website. 

For an informal conversation, please visit our website. 

Key Details 
Closing Date: Sunday 23rd August 2026
Interview Date: w/c 31st August 2026
Start Date: ASAP - September 2026 or can be negotiated 

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates can arrange an informal conversation with Lou Fensome, Chief Operating Officer, in advance of submitting an application. To arrange an informal conversation, please contact find contact details in the job pack via our website. 

Key details

Position: Student Activities & Communities Manager

Responsible to: Chief Operating Officer

Location: Across all of the main University of Gloucestershire sites with an office space location in Gloucester and Cheltenham. Flexible working to be negotiated. 

Hours: 35 hours a week (full time)

Salary: £31,030

Main duties and responsibilities

Deliver high quality community events

• Lead on the delivery of our large-scale events including our Welcome events, our Varsity series and Student Awards
• Manage our SU crew volunteering programme which takes place in the early part of each academic year
• Have oversight of all student-led events ensuring we deliver innovative, bespoke and targeted activities for our members
• Ensuring delivery of a portfolio of SU-led events designed to maximise student engagement and experience
• Manage and support staff to lead and support student groups to produce engaging events to create a sense of community

Delivering excellent student groups

• Manage the creation of engagement plans with student led committees to increase engagement and support the development of groups in such a way to ensure their sustainability
• Manage the delivery of sporting and society activity across UoGSU
• Develop and deliver training and support for student volunteers who lead sports clubs, societies and other student groups within UoGSU
• Develop an inclusive and welcoming culture across all UoGSU student groups, supporting staff in the Student Communities Department to challenge negative cultures where they might arise
• Create and set annual departmental KPIs, monitoring these and reporting as required on the work of the Department
• Have oversight for member discipline and complaints within student groups contributing to an effective and fair process
• Support daily operations for the department where necessary

To view our full job pack and person specification, please visit our website.

We’re looking for a talented communications officer to join the Trust for London team, at a time when communications has never been more important to our work.

The role

You will work with the head of communications to support delivery of our communications strategy. This includes:

• telling stories that matter by turning research, data and funded project work into engaging, accessible content
• leading our day-to-day social media activity
• creating brilliant content for regular newsletters, blogs and web content
• monitoring and analysing our communications impact

and so much more. Please see the full job description in the application pack.

About you

We're looking for someone who is curious as much as creative, with an excellent eye for detail. You’ll enjoy digging beneath the headline, asking why something matters and finding the story that helps other people care.

You're just as comfortable thinking about what the data tells us as you are turning that insight into an engaging social media post or newsletter feature.

You don't need experience in every part of the role. We know great candidates don't always meet every requirement, and we'd encourage you to apply if you're excited about the opportunity and think you could thrive here.

Most importantly, you'll care about creating a fairer London and want your work to have a positive social impact.

Closing date: 7 September 2026

Interviews: Second half of September 

If you think we’re the right fit for you, we’d love to hear from you. To apply, please go to our website and download the application pack.

We look forward to receiving your application.

North West Anglia Hospitals Charity is entering an important period of change. We have identified a clear opportunity to strengthen the Charity’s leadership, sharpen its strategy, grow sustainable income and ensure charitable funds deliver the greatest possible benefit for patients, families, staff and volunteers.

We are now seeking an exceptional Charity Director to lead that transformation. This newly created senior role will provide the strategic leadership, professional expertise and momentum needed to develop North West Anglia Hospitals Charity into a confident, high-performing NHS charity with strong local credibility and lasting impact.

The Charity supports North West Anglia NHS Foundation Trust, which serves around 850,000 people across Cambridgeshire, Lincolnshire and neighbouring counties through Peterborough City, Hinchingbrooke, Stamford and Rutland hospitals, alongside community-facing services.

Please note the interviews will consist of two stages compiling of a Stakeholder Session on 9 September 2026 with the formal interviews taking place on 10 September. 

Main duties of the job

This is not simply a fundraising leadership role. It is an opportunity to build the next stage of a hospital charity: setting direction, strengthening governance, improving fund deployment, developing the team & creating a more planned, visible & sustainable approach to charitable impact. Reporting to the Executive Director of Corporate Affairs, Risk & Governance & working closely with the Chief Executive, Charity Committee & Corporate Trustee, the Charity Director will:

• Develop and deliver a clear 3 to 5-year strategy, aligned to Trust priorities and focused on patients, staff wellbeing, sustainability, innovation and future needs.
• Grow a more sustainable and diverse income base, with a focus on regular giving, appeals, corporate partnerships, community fundraising, legacies and selective major donor opportunities.
• Develop a planned programme of high-impact charitable investment.
• Strengthen governance, decision-making, financial stewardship, risk management and regulatory compliance on behalf of the Corporate Trustee and Charity Committee.
• Improve the use and deployment of charitable funds, including supporting work to simplify fund arrangements and reduce administrative burden.
• Build, lead and develop our capable and ambitious Charity team, equipping them with the systems, processes and confidence to deliver.
• Act as the Charity’s senior ambassador, building trusted relationships with donors, supporters, local businesses, community partners, staff and senior Trust leaders.

Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.

About Immunodeficiency UK

Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.

Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..

This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.

Responsibilities

As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.

• You’ll develop and implement a digital communications strategy
• You’ll create and publish content across our website, email, social media and digital publications
• You’ll manage the website, ensuring content is accurate, accessible and up to date
• You’ll produce multimedia content — graphics, video, photography and case studies
• You’ll manage our social media accounts and our monthly newsletter
• You’ll plan and deliver digital fundraising campaigns
• You’ll create fundraising appeals, supporter communications and impact reports
• You’ll gather and share impact stories using a storytelling approach

This job is for you if:

• You’re confident in managing social media and creating digital content
•  Are familiar with email marketing platforms, customer relationship management (CRM) systems and                WordPress
• Have experience in planning and delivering fundraising or marketing campaigns
• Have strong organisational skills and the ability to manage multiple priorities independently

Charity or non-profit experience is a plus, as are graphic design or video editing skills.

Diversity and inclusion

Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.

Interviews will take place the week commencing 14th September. 

Are you an experienced campaign coordinator? Are you passionate about helping children and young people reach their full potential? Seeking a new challenge? Join us!

The School Library Association is preparing for a landmark 90th anniversary campaign in 2027, celebrating the vital role of school libraries in education. We are seeking a highly organised, proactive Campaign Coordinator to help deliver this national campaign across research, advocacy, fundraising, events and communications. This is an exciting opportunity to play a central role in a high-profile campaign that will raise awareness, strengthen the evidence base for school libraries, influence policy, and directly support schools through resources and funding.

As Campaign Coordinator, you will ensure the smooth coordination and delivery of the campaign’s key milestones throughout the year. You will manage timelines, coordinate campaign activity, and liaise with and report to stakeholders as needed. Integrating into the team at pace, you will take the lead on key milestones, working closely with internal and external partners to deliver the campaign on time, on budget and to a high standard. A creative thinker, you will contribute to all aspects of campaign development, coordination and delivery, helping to build and maintain a strong narrative throughout.

The salary for this position is £23,648.65 per year for 30 hours per week. Find out more about this role and how to apply by downloading the job specification pack. We are actively interviewing for this role and may close recruitment early if a suitable candidate is identified.

The SLA is a UK-wide organisation, working mostly remotely. We welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Application deadline: Thursday 10th September, 5pm

Interviews will take place in person on Tuesday 15th September 2026 (London TBC).

Applications without a covering letter will not be considered. No agencies please. Use of supporting digital tools (such as AI) is understood, but all documents submitted must accurately reflect your experience and skills. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future.

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

Job Title: Refugee Support Worker.

Location: The Gap Centre, 42 Stow Hill, Newport, NP20 1JG.

Hours: 35 hours per week, Usual working pattern Monday – Friday 9:30 AM – 5:00 PM (including a 30-minute unpaid break).

The successful candidate will be expected to support occasional evening community activities, which may include our weekly Games Night programme.

Salary: £27,773.20 per year (actual), 35 hours per week.

About Us:

The Gap Wales – The Sanctuary Newport is committed to supporting asylum seekers and refugees as they rebuild their lives in Newport. We provide a welcoming, trauma-informed space where individuals can access advocacy, wellbeing support, community activities, and opportunities for social connection. We believe wellbeing grows through belonging, meaningful relationships, and participation in community life. Alongside practical support and advocacy, we create opportunities for people to build confidence, develop skills, strengthen social connections, and contribute to their local community.

Every week, refugees and people seeking sanctuary arrive at The Gap Wales needing practical guidance, emotional support, and a sense of belonging. As our Refugee Support Worker, you will help people rebuild confidence, navigate complex systems, and develop meaningful connections within the community.

Our work is rooted in transformation: personal, social, and community. Every interaction, every conversation, and every act of support helps to "fill the gap" where existing systems fall short.

The Role:

We are seeking a Refugee Support Worker to provide compassionate, practical and trauma-informed support to refugees and asylum seekers accessing our services. The role combines one-to-one support, advocacy, community engagement, practical assistance and partnership working to help individuals rebuild their lives, develop independence, improve wellbeing and become active members of their community.

You will support individuals to access essential services, overcome barriers, build confidence and strengthen social connections. You will also help coordinate community activities and community lunch programmes, working alongside volunteers and partner organisations to create a welcoming and inclusive environment for people seeking sanctuary.

This is a frontline role where your empathy, organisational skills and ability to build trusting relationships will make a tangible difference to the lives of refugees and asylum seekers in Newport.

· Providing one-to-one support and advocacy to refugees and asylum seekers

· Supporting individuals to access housing, healthcare, education, welfare advice and other services

· Conducting needs assessments and developing support plans

· Coordinating community activities, community lunches and opportunities for social connection

· Working alongside volunteers, partner organisations and community groups to strengthen support networks

Key Responsibilities:

Casework & Emotional Support

• Provide one‑to‑one practical and emotional support
• Conduct needs assessments and create personalised support plans
• Support individuals experiencing trauma, domestic violence, or other vulnerabilities
• Signpost to counselling, therapeutic services, and specialist mental health providers

Advocacy & Signposting

• Advocate for service users with statutory and community agencies
• Support individuals to understand and exercise their rights within the UK asylum system
• Liaise with social services, legal advisors, and mental health professionals

Group Work & Community Engagement

• Develop and facilitate wellbeing, confidence‑building, and social inclusion groups
• Organise community activities that promote integration and peer support
• Work with volunteers and community leaders to strengthen support pathways

· Organise community activities and community lunch programmes that promote integration and peer support

· Support the planning, purchasing and preparation of food for community meals and events

· Work with volunteers and community leaders to strengthen support pathways

Monitoring & Evaluation

• Maintain accurate case notes and data records
• Contribute to monitoring reports for trustees and funders
• Ensure compliance with safeguarding and data protection policies

Employment Details

· Reporting to: Operations Director

· Reasonable work-related expenses will be reimbursed in line with organisational policy. Benefits include 25 days annual leave plus bank holidays (Pro rata) and a pension scheme with contributions in line with organisational policy.

· This role is initially offered on a one-year fixed term, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.

What We’re Looking For:

· Experience supporting vulnerable individuals in a community, support, advice, housing, wellbeing or similar setting

• Understanding of trauma‑informed practice
• Strong interpersonal skills and the ability to build trust with people from diverse backgrounds
• Ability to manage sensitive situations with empathy and professionalism
• Commitment to equality, diversity, and inclusion

Desirable

• Experience working with refugees or asylum seekers
• Group facilitation experience
• Multilingual abilities

Why Join Us?

This role is an opportunity to make a meaningful impact in the lives of people who have experienced displacement, trauma, and significant barriers. You will be part of a supportive team committed to compassion, dignity, and community transformation.

· Regular supervision and reflective practice

· Opportunities for training and professional development

· A supportive and collaborative team environment

How to Apply

· Application Deadline: Sunday, 23rd August 2026 with interviews taking place in September.

· For enquiries or to apply, please send your CV and a cover letter. Interviews will be conducted shortly after the closing date, with an expected start date of Monday, 5th October 2026 (subject to agreement).

Safeguarding Statement

The Gap Wales is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All appointments are subject to satisfactory references and appropriate DBS checks. We are committed to creating an inclusive workplace that values diversity and promotes equality of opportunity.

The aims and objectives of The Gap Wales are motivated by a Christian ethos. While we welcome applications from people of all faiths and none, all staff are expected to uphold and support the values, mission, and objectives of the organisation and not act in a manner that would knowingly undermine its Christian ethos.

Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, offering flexible working by arrangement with a minimum of three days in the office and the option to work two days from home.)

Hours: Full-time (36 hours), part-time considered

Reports to: Head of Income Generation and Engagement

Salary: £30,000-£34,000

Job role:

Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role will help to grow and nurture it.

This role is perfect for an ambitious fundraiser looking to take your next step in the animal welfare sector. From leading on donor communications and appeals through to managing our legacy pipeline, you will support the Head of Income Generation and Engagement to shape the income generation strategy.

You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.

This is a broad, varied role, and we don’t expect you to arrive as an expert in everything. Whether your background is in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator and comfortable managing relationships with compassion and determination, this is the role for you.

Key responsibilities:

1. Work with the Head of Income Generation and Engagement to develop the individual giving strategy and contribute to annual planning, budgeting and KPIs.
2. Create a sustainable individual giving programme, increasing the supporter base across all channels and developing strategies to engage and motivate supporters.
3. Plan and deliver engaging multi-channel fundraising campaigns and appeals.
4. Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
5. Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
6. Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
7. Develop our email marketing and online supporter journeys.
8. Review and develop opportunities for legacy giving and in-memory fundraising.
9. Analyse income and expenditure monthly, using a set of KPIs to report on progress and forecast future results.
10. Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
11. Ensure compliance of the individual giving programme, escalating risks to the Head of Income Generation and Engagement.
12. Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
13. Engage with staff and volunteers on the importance of fundraising from individuals and how their individual roles can enhance fundraising opportunities.
14. Work closely with other members of staff to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.

Essential skills and experience:

• Experience of working in an individual giving, direct marketing, community, or general fundraising role.
• Experience of delivering income growth and establishing new programmes of activity.
• Ability to manage and monitor external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes.
• Demonstrable experience of donor development, journeys and stewardship.
• Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
• Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
• Able to plan and prioritise independently across several income streams.
• Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
• Confident using data to select, segment, or report on supporter groups.
• Experience managing ongoing relationships with individuals (donors, supporters or clients).
• Understanding of legacy marketing.
• Proficiency in using a CRM to manage donor relationships and supporter journeys.
• Working knowledge of charity law, GDPR and the Fundraising Code of Practice.
• A collaborative approach and willingness to learn new areas of fundraising.

Desirable experience and qualifications:

• Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
• Experience of legacy marketing, legacy administration, or legacy pipeline management.
• Experience of writing legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
• Experience of developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
• Experience of building or improving email marketing programmes or automated supporter journeys.
• Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
• Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
• Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
• Have empathy and enthusiasm for the mission of the Greyhound Trust.

You don't need to have all of this – if you have strong individual giving or communications experience and are excited to grow into legacies and digital, we'd love to hear from you.

You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.

Mass Participation Officer

We are seeking a passionate and motivated professional to drive participation, engagement and income through a portfolio of exciting fundraising and challenge events across the UK.

Salary: £33,200 per annum (plus London weighting where applicable)
Location: Home-based, UK-wide with travel – Remote working
Hours: 35 hours per week – Flexible with compressed hours or a 9 day fortnight
Contract: Fixed-term until 31 March 2027
Closing Date: Please apply as soon as possible

About the Role

This is an exciting opportunity to join a national charity and help deliver a portfolio of fundraising events that inspire supporters, build lasting relationships and generate vital income to support life-changing services.

Reporting to the Mass Participation Manager, you will be responsible for managing and delivering a range of challenge and third-party events, ensuring an outstanding experience for participants from recruitment through to post-event stewardship. Working within a collaborative fundraising team, you will play a key role in driving supporter acquisition, engagement, income and retention.

Key responsibilities include:

• Managing and delivering a portfolio of challenge and third-party fundraising events from planning through to evaluation.
• Recruiting and engaging participants through creative acquisition campaigns.
• Building supporter journeys that maximise engagement, fundraising income and long-term loyalty.
• Developing strong relationships with event organisers, suppliers and internal stakeholders.
• Monitoring performance against financial and non-financial targets and identifying opportunities for growth.
• Using data, insight and market trends to improve supporter experience and campaign effectiveness.
• Supporting budget management, forecasting, reporting and risk mitigation.
• Working collaboratively across teams to ensure successful delivery of fundraising activity.

About You

• We are looking for an organised, proactive and people-focused individual who enjoys building relationships, managing projects and delivering excellent customer experiences.
• You may already have experience within fundraising or the charity sector, but we are equally interested in hearing from candidates with transferable skills gained in other sectors.

You will be able to demonstrate:

• Experience of working towards and achieving targets and objectives.
• Strong project management and organisational skills.
• The ability to analyse information and use insight to improve performance.
• Excellent communication and relationship-building skills.
• Confidence managing multiple priorities and meeting deadlines.
• A proactive approach and the ability to work independently and as part of a team.
• Strong IT skills, including Microsoft Office and CRM or database systems.
• A commitment to equality, diversity and inclusion.
• The ability to travel extensively across the UK as required.

Whether your experience has been gained in events, marketing, account management, customer success, membership, hospitality, business development, sales, community engagement or another customer-focused environment, we'd love to hear how your skills could transfer into this role.

About the Organisation

This national charity is dedicated to supporting people and families affected by a life-changing health condition. Through vital services, research, campaigning and advocacy, the organisation helps thousands of people rebuild their lives every year.

Other roles you may have experience of could include:

Fundraising Officer, Events Fundraiser, Challenge Events Officer, Community Fundraiser, Regional Fundraiser, Supporter Engagement Officer, Individual Giving Officer, Events Coordinator, Fundraising Executive, Relationship Fundraiser, Charity Events Officer, Participation Events Officer, Campaigns Officer, Fundraising Coordinator, Account Manager, Customer Success Executive, Partnerships Officer, Events Manager, Marketing Executive, Membership Engagement Officer, Community Engagement Officer, Business Development Executive or Client Relationship Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community offering groups, 121 support and workshops.  You will be a key part of our Information and Guidance team, delivering wellbeing programmes for YES. 

This role is frontline and delivery-focused, supporting the development of inclusive services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff.