Compliance quality jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 22 January 2026
Interviews will be in person: Thursday 5 February 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 0226
Grade: Band 3, Birmingham
Salary:
Spine points 37- 33
Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 0226
Date: January 2026
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Reporting to: Head of Business Development
Direct reports: None
Location of work: Home based in Scotland. This post holder will be based at home with regular travel across Scotland. The role will involve some irregular travel across the rest of the UK. Travel expenses will be paid in line with our Travel Expenses Policy.
Contract type: Full-time, 35 hours per week, flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
To support the delivery of this strategy, we are evolving our Business Development function and creating a new Business Development Manager – Scotland role. This role will unlock opportunities in Scotland across public funding, trusts, foundations, philanthropy and partnerships, ensuring Magic Breakfast grows its income sustainably across devolved nations.
JOB PURPOSE
The Business Development Manager – Scotland will drive income growth and strategic partnerships in Scotland. Reporting to the Head of Business Development, this role will take a lead in developing both public funded income and philanthropic support (trusts, high-net-worth individuals and corporate partnerships).
The postholder will work closely with the Head of Major Giving (Trusts & Philanthropy) and Head of Partnerships in England to ensure joined-up approaches, while developing extensive networks and relationships across Scotland’s funding and commissioning landscape.
This role is both externally focused — cultivating relationships with commissioners, funders, and partners — and internally collaborative, aligning with colleagues across Magic Breakfast to maximise opportunities and deliver against the organisation’s strategic plan.
Key responsibilities:
Leadership and Strategy
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With support from the Head of Business Development, lead the development and delivery of the Scotland Business Development and Fundraising Strategy, ensuring alignment with Magic Breakfast’s UK-wide income priorities, wider organisational strategy, and any Scotland-specific plans across Service Delivery and Policy & Engagement.
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Act as the lead advisor on business development in Scotland, providing insight, guidance and recommendations on market trends, risks and opportunities.
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Build and maintain a robust pipeline of opportunities across public and philanthropic income streams, ensuring accurate forecasting and reporting.
Public Funding
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Identify and secure public funded service contracts in Scotland, particularly with local authorities, education commissioners, and government departments.
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Work with the Policy and Engagement team to develop opportunities with national and regional agencies (e.g. Public Health Scotland, NHS boards, Integrated Joint Boards, Community Planning Partnerships) to embed breakfast provision into wider public health, wellbeing and education strategies.
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Engage with local authority frameworks, grants and tendering processes, positioning Magic Breakfast as a trusted delivery partner for both statutory and discretionary funding streams.
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Build strong partnerships with consortia, third sector networks, and intermediary bodies to access collaborative commissioning opportunities and joint delivery models.
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Monitor and respond proactively to changes in the Scottish Government’s commissioning priorities (e.g. child poverty, attainment challenge, early years and family support, wellbeing economy), aligning proposals with policy drivers.
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Lead the preparation of tenders, bids and commissioned service proposals, ensuring they are compelling, evidence-led and costed appropriately to reflect the value of Magic Breakfast’s offer.
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Ensure clear processes for the qualification, negotiation, contracting and reporting of income agreements, working closely with Finance, Service Delivery and Policy colleagues.
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Collaborate closely with the Business Development Manager responsible for public funded income in England and Wales to ensure a joined-up UK-wide approach to opportunities, share intelligence on successful models, avoid duplication of effort, and apply lessons learned from to maximise income growth.
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Align Scotland’s approach with national frameworks, campaigns, and strategic priorities, ensuring that proposals, tenders, and partnerships complement work happening in other devolved nations.
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Explore blended income opportunities, integrating public funded income with potential corporate partnerships or philanthropic support to maximise funding and sustainability.
Philanthropy and Partnerships
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Develop and manage a pipeline and portfolio of Scottish-based trusts, foundations, family foundations, high-net-worth individuals (HNWI), and philanthropists, including those with devolved nation-specific remits. This will include working closely with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
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Take responsibility for cultivating relationships, preparing compelling cases for support, and personally soliciting major gifts (five- and six-figure level), securing multi-year, transformational commitments.
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Work collaboratively with the Major Givings Leads and the Head of Major Giving to integrate Scottish funders into the UK-wide prospecting and stewardship framework, maximising opportunities for uplift and avoiding siloed engagement.
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Deliver high-quality, values-driven donor journeys for Scottish prospects and supporters, including bespoke engagement opportunities such as school visits, events, and briefings that connect funders directly with impact.
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Build relationships with corporates headquartered or operating in Scotland, coordinating with the Head of Partnerships to ensure Scottish corporate engagement complements and aligns national partnerships, avoid duplication, and develop bespoke proposals and stewardship plans where appropriate.
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Contribute to the design and delivery of fundraising campaigns or initiatives with a Scottish focus, ensuring they complement national activity and align with the organisational fundraising strategy.
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Collaborate with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
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Represent Magic Breakfast externally within Scotland’s philanthropy and fundraising networks (e.g. Scotland Fundraising Conference, Association of Charitable Foundations Scotland, SCVO events), raising profile and building new connections.
Collaboration and Internal Contribution
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Work closely with colleagues across the wider fundraising department to ensure Scottish funders and opportunities are aligned with team specific strategies and the overall fundraising goals and objectives
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Share intelligence and relationships with colleagues in England to strengthen organisational-wide fundraising and business development.
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Collaborate with Policy & Engagement colleagues to ensure business development opportunities are aligned with advocacy and campaigning priorities.
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Contribute to a culture of openness, collaboration and innovation across the Business Development team.
Financial Processes, Reporting and Compliance
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Contribute to business development planning, budgeting and forecasting processes, highlighting risks and opportunities to income.
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Ensure accurate recording of pipelines, income and activity in Salesforce, with robust monitoring and reporting.
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Ensure all donor and organisational reporting requirements are met and high-quality reports are delivered in a timely manner.
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Ensure all activity is compliant with ethical fundraising standards, safeguarding, GDPR and Magic Breakfast’s policies.
PERSONAL SPECIFICATION:
Knowledge and Experience
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Strong knowledge of the Scottish funding and commissioning landscape, including key trusts, foundations, government bodies and corporate networks.
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Excellent practical understanding of procurement rules and policies as well as tender and budget cycles.
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Proven track record of developing and delivering income growth from a variety of sources, including public funding, philanthropy and partnerships.
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Demonstrable experience of managing the full fundraising pipeline — from prospect research and qualification, through cultivation and solicitation, to long-term stewardship and renewal.
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Hands-on experience of securing and soliciting significant gifts (five- and six-figure level) from high-net-worth individuals, trusts and foundations, with evidence of personally closing gifts at this scale.
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Demonstrable experience of building and stewarding high-level relationships with commissioners, funders and corporate partners.
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Experience of preparing successful tenders, bids and proposals, ideally within education, social impact or the charity sector.
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Experience of cross-team collaboration within a UK-wide or devolved nations context (desirable).
Skills and Abilities
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Excellent communication and influencing skills, with the ability to engage senior stakeholders confidently.
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Strong pipeline management and analytical skills, with a track record of meeting or exceeding income targets.
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Strategic thinker with the ability to evaluate opportunities, prioritise effectively and translate plans into action.
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Highly organised, with strong attention to detail and the ability to deliver high-quality outputs under pressure.
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Strong team player with a collaborative and solutions-focused approach.
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Proficient in Microsoft Office and fundraising/CRM systems (ideally Salesforce), as well as ability to use project management systems (such as Asana).
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating child morning hunger as a barrier to learning.
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Commitment to Magic Breakfast’s values and to Diversity, Equality and Inclusion.
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Willingness to travel across Scotland and the UK, with occasional out-of-hours working for events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - w/c 19th January
Interview 1 - w/c 26th January
Interview 2 - w/c 2nd February
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).
What will you be doing?
Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.
What will the role involve:
- Leadership of the Advice and Infromation Team
- Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
- Partnership and Stakeholder Mangement
- Full job description attached and avaialble on our website.
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 15th January 2026.
Please note we reserve the right to close the vacancy before the closing date should we find a suitable candidate.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CV WITH COVERING LETTER IS REQUIRED - LOCATION TO BE WITHIN 1 HOUR OF MAIDENHEAD
CAR OWNER ESSENTIAL DUE TO LOCATION OF OFFICE
Join NRAS as a Data Administrator and be part of a team shaping how we use data to transform lives. If you’re passionate about data integrity, analytics, and leveraging technology to drive meaningful impact, this is your opportunity to make a difference. You’ll work at the heart of the charity, ensuring our data systems are secure, efficient, and insightful - helping us deliver smarter strategies and better outcomes for thousands of beneficiaries. This role offers variety, responsibility, and the chance to grow your expertise in Salesforce and data within a forward-thinking organisation.
Key Responsibilities
The main responsibilities for the Data Administrator will include but are not restricted to, the following:
Database Management and Security
- Handle day-to-day tasks: creating/running reports, importing data, retention processes, cleansing, maintenance, and advising on best practices.
- Work as part of a team to ensure compliance with Data Protection Act 2018, UK GDPR, and DUA Act 2025.
Performance Monitoring
- Monitoring exisitng intergrations to ensure they work and data entry is accurate.
- Liaise with internal teams and external consultants.
- Conduct regular testing, analyse metrics, troubleshoot issues, and optimise efficiency.
Support Internal Staff Training
- Support Head of Data in training staff on best practices for data entry and management.
- Create and manage training materials and processes.
Data Segmentation
- Work with teams to segment data for personalised communications.
Data Insights, Analytics and AI
- Provide insights and analysis via reports, dashboards, analytics tools.
- Manage data to enable analytics and AI usage.
Specific Duties
1. Manage, create and administer reports and dashboards as requested by internal teams and the Head of Data.
2. Develop and maintain data entry and reporting processes.
3. Monitor data quality and integrity to maintain a high level of accuracy.
4. Conduct regular audits of data processes and manage data retention to ensure compliance with regulations (Data Protection Act 2018, UK GDPR, DUA Act 2025).
5. Perform database de-duplication and cleansing procedures regularly.
6. Define, manage, and document issues, resolutions, checks, and testing following team methodology.
7. Assist internal teams in data segmentation for personalised communications.
8. Troubleshoot data issues in collaboration with internal teams.
9. Liaise with third-party software providers to ensure seamless and accurate data transfers.
10. General database administration tasks e.g. creating users, resetting passwords.
11. Report regularly to the Head of Data on performance metrics.
Skills and Experience
1. Understanding of data analysis, reporting, and presenting data clearly.
2. Strong IT skills, particularly MS Excel.
3. Attention to detail and strong analytical skills.
4. Excellent spoken and written communication skills.
5. Ability to problem-solve and troubleshoot effectively.
6. Process-driven approach with strong documentation skills.
7. Ability to prioritise conflicting needs and manage workload independently.
8. Adaptable and quick to learn, with motivation to improve skills.
Personal Circumstances and Attributes
1. Self-starter who can initiate and complete tasks independently.
2. Organised and logical thinker.
3. Highly motivated and committed with a can-do attitude.
4. Ability to work under pressure and meet deadlines.
NRAS Structure
The post holder will report to the Head of Data and will work closely with the Data Team, and all colleagues throughout the organisation as data users.
Other Duties/Information
- Attendance and participation in team meetings.
- Any other duties as requested by the Head of Data
- NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. All employees must work responsibly within the health and safety policy of the organisation and ensure they are always observing this.
NRAS is an equal opportunities employer and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
How to apply
Via this job board. Please include a cover letter which outlines skills and experience relevant to this role. In the subject line please include “Data Administrator”.
Benefits
· Full time working hours – 35 hours per week
· Flexible hybrid working, minimum 40% in office
· Employee Assistance Programme
· 6.4 weeks annual leave including statutory bank holidays for full time staff, additional long service accrual
· Access to Mental Health First Aiders
· Free onsite parking
PLEASE NOTE DUE TO THE CHRISTMAS PERIOD INTERVIEWS WILL NOT TAKE PLACE BEFORE JANUARY.
Please ensure a covering letter is accompanied with your application.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.
You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.
You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.
We are looking for someone who has:
- Proven experience of planning and implementing successful major donor fundraising programmes
- Proven experience of securing high-value major gifts
- An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
- Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Job Title: National Safeguarding Operations Manager
Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)
Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings
Contract Type: Permanent
Working Hours: 35 per week
About The Role:
We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.
As the National Safeguarding Operations Manager, you will (Key Responsibilities):
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Lead the operational delivery of safeguarding and vetting across The Scouts
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Provide expert oversight, supervision and direction on complex and high-risk cases
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Develop and support managers and team members through coaching, training and reflective practice
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Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance
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Represent The Scouts at multi-agency, statutory and court proceedings when required
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Use data, insight and trend analysis to drive continuous improvement in safeguarding practice
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Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements
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Build strong, collaborative relationships with statutory bodies, government and sector partners
What you’ll bring as our National Safeguarding Operations Manager:
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Significant experience managing a safeguarding function
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Strong case management and supervision expertise
You are:
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Personable, approachable and highly professional
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Discreet, ethical and trusted with sensitive information
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Flexible, open-minded and solutions-focused
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Committed to delivering a high-quality, people-centred service
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Experience using data and analysis to improve safeguarding practice
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Confidence working with and supporting volunteers
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Excellent communication, leadership and interpersonal skills
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The ability to make risk-based decisions and remain calm under pressure
Benefits include:
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28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
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Flexible working hours
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Double-matched pension up to 10% of gross salary
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Generous family leave and support as a family-friendly employer
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Access to our Learning & Development hub for ongoing training
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Recognition as Charity of the Year (Charity Times Awards 2022)
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Friday, 30th January 2026
Interviews will be held in person at Gilwell Park, Chingford, on Thursday, 19th February 2026.
Strictly no agencies!
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
An exciting opportunity has arisen in our fundraising team to help us with our brand-new capital appeal. Are you looking for a new challenge? Do you want to work as part of an ambitious and inspiring team? North London Hospice might just be the place for you!
This is an exciting time to join North London Hospice, which has seen a significant growth in fundraised income over the last two years. We have just launched the private phase of the most ambitious project undertaken since the hospice was built in 1992; a major capital appeal, Building for Tomorrow. This will see us rebuild and redevelop our inpatient unit by September 2027, ensuring that we can meet the growing needs of those who rely on us for many years to come.
This role as Trusts Manager is an opportunity to work as part of a small capital appeal project team, to develop approaches to trusts and foundations and to steward supporters and take them on our capital project journey with us.
Job Purpose
• The hospital to home service works collaboratively with hospitals to support people
when they are discharged from hospital to return home. As a Hospital to Home
Outreach Worker you will provide temporary practical and emotional support to service
users within their home and make sure they understand the care and treatment choices
available to them. The service is time limited, usually up to 4 or 6 weeks, to adjust and
settle back in their homes.
Key Tasks
• Assess the needs of service users either in hospital before discharge, or in their homes,
and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as:
• Key cutting
• Co-ordinating with colleagues for the setup of the home environment
• Checking heating, electric and gas is functional prior to discharge
• Allowing access to the property for cleaning/repairs
• Provide (and/or arrange) the practical and emotional support needed to enable
service users to move home and/or remain safely at home.
• Be vigilant and make referrals/signpost for additional needs that our wider team, or
partners can support. E.g. for benefit checks, energy advice, carers support,
befriending.
• Help maximise service user independence by adopting an enabling approach.
• Develop a listening and caring relationship with the service user and their
families/carers.
• Provide domestic practical support within the home such as:
• Light cleaning,
• Washing (e.g. bedding),
• Changing bed sheets etc.
• Prepare and service drinks and simple meals with or for the service user customer
ensuring nutritional needs are met.
• Accompany service user outside the home e.g. hospital/GP appointments etc.
• Support customers with other tasks e.g. making telephone calls on their behalf,
reading and responding to correspondence, completing simple forms (training will be
provided) as directed by the customer etc.
• Ensure services provided by AUKEL in the community are safe and person centred.
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.
• Provide cover in the case of sickness and annual leave periods of colleagues.
• Support service user reviews, ensuring all visiting information is uploaded on to
AUKEL’s organisational case management system.
• Meet with volunteers to provide support and guidance.
• Work with a range of professionals including:
• Supporting health and social care professionals with patient discharge
• Liaising with the hospital health and social care professionals (e.g. Social Workers) to
facilitate smooth supported discharge.
• Handypeople & contractors
Administration
• Input all records, reviews, and visiting information to service user’s case notes in a
timely manner to maintain up-to-date and accurate records on AUKEL’s case
management system (currently Charity Log/Call-round App).
• Report all “no access” failed visits, or changes in service users’ condition or
circumstances in accordance with AUKEL’s policies and procedures.
• Ensure service user comment sheets are completed.
• Support the return of customer comment sheets and general feedback in respect of
your own service users.
Quality
• Ensure services provided in the community are delivered in line with the Care Quality
Commission (CQC) principles.
• Deliver all work in line with AUKEL quality mark standards.
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ
level 2.
• Complete essential training as required by AUKEL to provide safe services.
Liaison
• Work in collaboration with other agencies providing support within the customer's
home.
• Work under the direction of the service manager and project officer/s.
• Represent AUKEL and participate in appropriate external meetings and events to
remain aware of local, regional, and national issues affecting quality and compliance
issues affecting care and home support services.
General
• Meet regularly with your line manager for support, supervision, and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of AUKEL.
• Complete any training which is required to fulfil the role.
• Carry out the duties of the post in accordance with AUKEL policies and procedures
including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene,
Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation),
Safeguarding Vulnerable Adults etc.
• Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
• The post holder reports to the manager.
• Close working with NHS health & social care professionals.
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and
Age UK Waltham Forest.
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take
Home & Settle services, and volunteering department etc.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that
encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have
what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
• Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
• Understanding and commitment to empowering individuals to reach their full potential.
• Understanding the principles of confidentiality in practice.
• Understanding of safeguarding and when to raise a concern.
• Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures.
Skills/Attributes
Essential
• Excellent interpersonal skills
• Good English verbal and written communication skills
• Good planning and organisational skills.
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
• Able to use Charity Log (CRM used by AUKEL). Training will be provided as
necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
• The role requires daily travel across East London
The client requests no contact from agencies or media sales.
Senior Manager: Finance
Are you an experienced finance professional looking to use your expertise to make a meaningful difference? Do you want to join a well-established charity that supports children with disabilities and additional needs to reach their full potential?
This respected and forward-thinking charity is seeking a strategic and collaborative Senior Manager: Finance to join its Senior Management Team. This is a key leadership role, offering the opportunity to strengthen financial systems, influence organisational strategy and help shape the charity’s next phase of growth.
Position: Senior Manager: Finance
Location: Bridgwater / Hybrid
Hours: Part-time, 22.5 hours per week (0.6 FTE), worked flexibly
Contract: Permanent
Salary: £45,000 – £50,000 per annum FTE (P/T - £27,000 - £30,000 for 22.5 hours per week)
Closing date: Monday 19th January 2026 at 9.00am
About the role:
As Senior Manager: Finance, you will be a vital member of the Senior Management Team, responsible for ensuring the charity remains financially sound, compliant and strategically informed. You will play a central role in modernising financial systems, strengthening processes and providing high-quality financial insight to support decision-making at all levels.
This is an exciting opportunity to make a real impact, with scope to shape financial infrastructure, explore digital tools and support long-term sustainability. As the organisation continues to evolve, the role may expand over time by mutual agreement.
In this role, you will:
- Produce accurate and timely financial reporting, including management accounts, forecasts, dashboards and cashflow projections.
- Lead the annual budgeting process and rolling forecasts, supporting the development of longer-term (3-5 year) financial planning.
- Maintain and enhance financial systems, controls and processes, including reviewing or implementing new accountancy software and digital solutions.
- Oversee year-end processes, statutory accounts and audit preparation, working closely with external auditors and the Treasurer.
- Ensure full compliance with charity finance legislation, Charity Commission requirements, SORP, HMRC obligations, VAT, payroll and pensions.
- Provide clear, strategic financial advice to the CEO, Trustees and senior colleagues, highlighting risks, opportunities and financial performance.
- Support bids, tenders and fundraising proposals through detailed financial analysis and costing.
About You
You will be a confident and proactive finance leader with strong charity or not-for-profit experience, able to balance strategic thinking with hands-on delivery. You will enjoy working collaboratively and using financial insight to support life-changing services.
You will have:
- Significant experience in a senior finance role, ideally within a charity or not-for-profit environment.
- Strong knowledge of charity finance, SORP, statutory reporting and audit processes.
- Experience of budgeting, forecasting, cashflow management and financial modelling.
- A proven ability to improve financial systems, processes and controls.
- Excellent communication skills, with the confidence to present financial information clearly to non-finance colleagues and trustees.
- A strategic mindset, with the ability to identify risks, opportunities and improvements.
About the Organisation
The charity exists to help children with disabilities achieve greater independence by improving their mobility, communication skills and learning potential through a range of specialist therapies. The children supported have a range of conditions, including autism, cerebral palsy and genetic disorders such as Down syndrome.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Head of Finance, Finance Manager, Charity Finance Lead, Senior Finance Business Partner, Financial Controller,
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Liberty is looking for a skilled manager with strong political instincts to step into the exciting role of Interim Head of Policy & Campaigns for a period of twelve months. We will be implementing a bold new strategy in a rapidly changing external environment, where existential threats to human rights and civil liberties give our work a renewed sense of urgency. This is an opportunity to help deliver high-impact campaigns that seek to influence policy at national level. You will be well supported by a highly skilled peer group and senior leadership and will lead a team of four Policy & Campaigns Officers to deliver innovative, politically insightful campaigns.
The Interim Head of Policy & Campaigns will play a key role in successfully implementing parts of Liberty’s new strategy. The role will oversee the development and implementation of Liberty’s policy and campaigning priorities: undertaking high quality research, influencing decision makers, building coalitions, producing policy and campaign materials, providing policy input to strategic litigation, and building public and political support for Liberty’s work.
We are seeking someone with strong political influencing experience who holds Liberty’s values and ambitions close to their heart, as we work to ensure everyone in the United Kingdom is treated fairly, with dignity and respect. This is a key role in securing the long-term policy change needed to protect the human rights and civil liberties of everyone who lives in the UK.
We are looking for a strategic leader who brings a collaborative approach to their work. You will have policy and research experience in human rights, or a related field such as the equality sector or social welfare sector. You will have a strong understanding of how to secure policy change in challenging political environments.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 9am Monday 26 January 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Wednesday 4 February
Second round interview will be held on Wednesday 11 February
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
As soon as possible.
Working hours
15 or 16 hours per week, please see job description for further information.
Salary
Starting salary is £28,250 (pro-rata)
Pro-rated salary is £10,885 per annum for 16 hours per week
Pro-rated salary is £10,205 per annum for 15 hours per week.
Location
We have positions available in our Birmingham and Leicester centres.
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
We're looking for 3 kind, compassionate and resilient Support Workers to join our Mental Health Social Care service in Lambeth.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
LSFRC is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.
The role of our Support Worker plays a crucial role in fulfilling our customers' expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support. Our Support Workers are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers.
An essential part of this role involves developing good partnership working with a range of professionals and maintaining excellent record keeping in line with our compliance management. You will also be required to oversee support planning, Risk Management Plans, and Key-working.
Within this role, you will:
Work alongside a diverse and inclusive team and be supported by the people around you.
Have access to learning opportunities in Mental Health as part of your Personal Development.
Be mentored and coached with opportunities to grow within yourself both on a professional and self basis.
Make difference!
The working pattern for this role involves 5 out of 7 days per week, and shift patterns consist of 9-5pm, 8-4pm and 2-10pm.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Lambeth. No personal care or experience is required, just the right values.
£29,101.99 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are looking for someone with an inspiring and creative personality to work as part of a team within the Independent Living Medication Support Service.
You will work with clients diagnosed with a mental health condition and who are living within the borough of Lambeth in their own homes.
The role of the Specialist Support Worker is to enable our customers to develop greater independence and fulfilling lives. As part of your role, you will be required to oversee Medication compliance, provide practical support to those with general needs issues.
Create robust Support and Risk plans, updating as required, and working with a patch list of customers on an agreed basis.
Enable customers to improve their overall wellbeing, through maintaining good physical and mental health, motivating customers to par-take in social activities, and assisting customers to identify goals to improve their quality of life.
Ensure customers have applied for the correct benefits; that customers are managing their rent and utilities, whilst maintaining their home to a safe standard.
Applicants require a good standard of English and Maths, and established IT skills in the workplace, to support the multiple IT systems we use within the organisation. We are looking for staff members who are motivated and keen to positively engage with our customers.
Working pattern of 12 hrs shifts rolling:
W1: 3 day week
W2: 3 day week
W3: 3 day week
W4: 4 day week
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our jobs site for the full job description.
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 28th January 2026
REF-225 843
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, coproduce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. The role involves supporting independent living skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have extensive experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, person-centred services that promote independence and well-being. Skilled in key working, support planning, and risk assessment, you focus on empowering service users to achieve their goals while managing potential challenges effectively.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to navigate complex systems to secure appropriate support for clients. You are confident liaising with external professionals and partner agencies to coordinate and enhance support packages, ensuring a holistic and informed approach.
Your knowledge of health and safety, particularly when working in service users' homes, and your awareness of safeguarding principles ensure safe and ethical practice at all times. You also bring insight into the issues and treatments associated with mental health and substance misuse, allowing you to provide sensitive and informed care.
Highly organised and IT proficient, you maintain accurate digital records and case notes, ensuring compliance and accountability. You are also committed to continuous professional development, open to learning and growth, and willing to travel across the borough to meet service needs.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



