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We’re hiring: Supporter Acquisition Manager at The Salvation Army
Are you a creative, insight-driven marketer who loves testing new ideas and driving growth? Do you want your work to make a real difference in the lives of people facing homelessness, poverty, and crisis?
Join The Salvation Army as our new Supporter Acquisition Manager and help us bring a new generation of supporters into our mission.
You’ll sit within our Acquisition & Innovation Team, where you’ll lead bold, multi-channel campaigns, test fresh ideas, and develop propositions that inspire people to take their first step in supporting our work.
You’ll also be part of our wider Individual Giving (IG) team - a genuinely fun group to work with. They also happen to deliver a sector-leading Christmas campaign that inspires thousands of people every year.
What you’ll be doing
- Deliver high-impact digital and multi-channel acquisition campaigns
- Test new ideas and optimise performance using insight
- Develop propositions and journeys that convert interest into long-term support
- Collaborate with a supportive, creative IG team that loves what they do
What you’ll bring
- Experience in supporter acquisition, marketing, or digital fundraising
- A test-and-learn mindset and creative approach
- Strong project management and stakeholder skills
If you’re excited by innovation, motivated by impact, and ready to help us reach more people than ever, we’d love to hear from you.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Closing date: 30 June 2026
Interview Date: To be confirmed
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Lead a space that changes young people’s lives
We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.
As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.
What you’ll do
As Hub Manager, you will:
- Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people.
- Design and deliver programmes that support young people’s physical, emotional and social development, using youth voice to shape provision.
- Build strong local partnerships with organisations, funders and community stakeholders
- Drive impact and sustainability, using data, insight and storytelling to evidence change and secure future financial support
- Lead and inspire a team, creating a positive, accountable and high-performing culture
- Oversee operations, including budget management, facilities, safeguarding and compliance
You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.
Who we’re looking for
You’ll bring:
- Strong experience leading youth, community or place-based programmes
- The ability to turn strategy into reality
- A track record of building partnerships and influencing stakeholders
- Confidence in leading teams, driving confidence and performance
- A clear commitment to safeguarding, inclusion and young people’s outcomes
Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible
Why join us?
At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:
- Lead a high-profile, purpose-driven community hub
- Shape innovative programmes that respond to real need
- Work as part of a mission-led organisation with national reach and growing impact
- Be part of a team committed to creating lasting change for young people
Benefits
- 28 days’ holiday + bank holidays
- Up to 9% employer pension contribution
- Flexible and hybrid working
- Private medical cover
- Employee Assistance Programme
- Ongoing training and development
Apply now
If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you.
Interviews
This is a two stage interview process.
For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.
You can expect:
- A structured interview with key stakeholders
- Questions exploring your experience in programme design, partnerships, leadership and safeguarding
- An opportunity to talk through how you would approach leading and developing the Hub
- Space for you to ask questions about the role and organisation
Please ensure you can be available for first round interviews online w/c 6th July
For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.
You will be asked to:
- Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment
- Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact
- Take part in a follow-up discussion with the panel, reflecting on your approach and decisions
This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.
Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
The client requests no contact from agencies or media sales.
This is a key senior role within Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income. As Senior Retention Manager, you’ll take ownership of how supporters are engaged beyond their first year, creating joined-up communication journeys that strengthen loyalty, improve supporter experience and maximise long-term value. Working closely with Acquisition, Welcome, Growth and Planning teams, you’ll help shape a more connected and commercially focused approach to supporter engagement across the full fundraising journey.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who combines strategic thinking with strong operational delivery. You’ll understand how to build and optimise large-scale retention programmes using audience insight, data, creative and testing to improve performance. This is a highly collaborative leadership role where you’ll influence senior stakeholders, lead and develop a growing team, and help drive new ways of working across Fundraising.
What we are looking for:
- Proven experience leading retention, CRM or mass fundraising strategies at scale
- A confident and collaborative leader who can develop high-performing teams and influence senior stakeholders
- Strong commercial awareness, with the ability to use insight, data and audience understanding to drive engagement and long-term income growth
- Experience developing multi-channel supporter journeys and communications that improve engagement and retention performance
- Someone comfortable working in a fast-paced environment, managing priorities and helping shape new ways of working across fundraising
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a fixed-term maternity-cover Deputy Cinema Manager to join the team at our established MediCinema based in Royal Hospital for Children in Glasgow, serving paediatric patients in the Royal Hospital for Children, and adult patients from the Queen Elizabeth University Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings. The post holder will be required to work on a shift pattern to include evenings each week and potentially weekends. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building relationships with key hospital staff, and working alongside our partner Glasgow Children’s Hospital Charity who kindly support our paediatric screenings.
- Help develop and manage effective partnerships throughout the hospital and community.
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Glasgow MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities, ideally combined with some experience in a people-facing/community-facing role:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it’s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results.
Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation’s income and to the experience of every supporter who chooses to leave a legacy.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia.
The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts.
A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality.
Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences.
You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets.
An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future.
Key Responsibilities
Strategic Planning
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Research and identify future featured artists, composers and guest conductors proactively
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Research and develop ideas and concepts for season themes and series
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Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors
Leadership and Management
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Lead on chamber music programming, including liaison with players over proposals
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Lead on the development of wrap-around activity on concert days
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Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers.
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Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account
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Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release
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Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues
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Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers
Key tasks
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Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator
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Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations
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Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required
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Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events
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Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra
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Join the Artistic Committee discussions re future plans as required
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Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee.
Other
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Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values
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Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents.
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Act as artistic liaison with external promoters and project partners as required
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Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality
Skills and Qualifications
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Excellent track record of working in artistic planning or artist management (min 5-7 years)
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First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra
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Demonstrable creative programming experience at an advanced level
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Demonstrable entrepreneurial mindset with a successful history of creating new projects
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Current experience of development of UK and international markets for orchestras
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First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically
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A collaborative team player able to develop excellent working relationships across the organisation
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Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles
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High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively.
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Ability to regularly work out of hours and travel, as required.
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Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra
The client requests no contact from agencies or media sales.
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
- develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
- spot opportunities for FitzRoy to contribute constructively to sector conversations
- identify realistic opportunities for media, sector press, partner or local coverage
- gather stories, photos, video and quotes that help people understand what good support looks like in real life
- use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
- an excellent writer and editor
- confident developing clear, accessible content for different audiences
- warm, curious and able to build rapport quickly
- able to spot strong stories, ideas and opportunities
- confident creating social media and website content shaped by audience insight
- comfortable working independently and managing competing priorities
- able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
- confident gathering content including photos, videos and quotes
- willing and able to travel to FitzRoy services and meetings as needed
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
- what interests you about this role and FitzRoy
- three things you would bring to the role
- a piece of communications work you are proud of and why
- how you approach using social media, website content and audience insight to build external profile
- how you would approach telling stories about people’s lives with care, respect and good judgement
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?
At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.
About us
LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.
About the role
This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.
What we are looking for
You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.
What we offer
In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.
If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
We aim to contribute to the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants in the UK
The client requests no contact from agencies or media sales.
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic, and influential charity, representing over 1,150 member schools in the North East and 400 specialist schools nationally. Our reputation as the Voice of North East Schools is firmly established – trusted by our members, respected by policymakers, and recognised nationally.
We are now entering the next phase of our journey and are recruiting a highly motivated Events Manager to join our small but very successful team. This is a diverse and challenging role which offers tremendous opportunity to shape and implement programmes that make a real difference in schools.
It requires someone with strong business acumen who is a target-oriented and driven individual, focused on achieving challenging targets. You must have significant experience in managing a large and successful events programme consisting of a diverse range of physical and virtual events, ranging in size from 20 to 700 attendees. In the academic year 2024/25, we supported over 3000 school leaders from the North East and beyond through our events programme.
You will be joining a small, committed and high-performing team, where people take ownership, work at pace, and care deeply about the difference we make. In return, this role offers a genuine opportunity to shape a key part of the organisation and to play a central role in its future direction.
If you combine strong delivery with curiosity, initiative and the confidence to develop new approaches, we would be delighted to hear from you.
The Role
The Events Manager will work closely with the Directors and Senior Leaders to drive the organisation’s strategic development, financial resilience, and stakeholder relationships. As a key member of the leadership team, you will design and deliver a comprehensive annual events programme that aligns with the charity’s strategic plan and provides tangible support to schools across the North East and beyond. You will play a proactive role in shaping company strategy, contributing to the growth and sustainability of all programmes and activities.
Your primary focus will be the execution of a successful events programme and a robust income strategy for Schools North East. This involves exploring innovative ways to support the organisation’s core projects and representing the charity externally to expand our network of speakers, delegates and commercial sponsors. Working alongside other teams, you will also help grow membership programmes, ensuring the long-term sustainability of both the charity and its trading arm.
Success in this role requires the ability to maintain excellent relationships with existing and potential supporters while driving high levels of engagement across the events portfolio. You will be a confident and highly organised networker, tasked with increasing school participation by actively promoting Schools North East and developing deep links with regional stakeholders.
You will provide Directors with the essential information and capacity needed to focus on overarching strategic priorities, ensuring the events programme remains mission-aligned. By managing the Deputy Events Manager and Event Coordinators, you will ensure the team is equipped to handle the increased scale and complexity resulting from the organisation’s recent growth, delivering high-quality outcomes across all activities.
Join our Team
This is a key role in the organisation, working with a team of similarly motivated and like-minded people with a strong desire to succeed, make a difference and to support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Strategy and Development
- Contribute ideas, information and high-level speakers to produce a ‘must attend’ events programme that meets strategic goals
- Represent the charity externally to conduct strategic conversations with members, steering groups and commercial organisations, securing sponsorship and long-term support for the charity’s sustainability
- Oversee the marketing strategy for all events to ensure maximum engagement and brand visibility
- Grow the events programme through online and face-to-face delivery
Financial Management
- Provide Directors with the necessary data to formulate the annual budget and produce timely cash flow projections
- Take full responsibility for project budgets, and support the Business Manager to prepare detailed profit and loss reports for review by the Directors
- Manage supplier and venue relationships, ensuring all contracts and services are delivered efficiently and cost-effectively
Team Leadership
- Line manage the Deputy Events Manager, Events Coordinator (s) and any temporary support staff or interns
- Work as an integral member of a small, senior team, undertaking flexible tasks as required to deliver the overarching aims of Schools North East
Event Delivery and Operations
- Manage the full lifecycle of the events programme, from initial proposal and on-site inspection to final execution
- Ensure all projects are delivered on time and within budget, maintaining clear timelines and priorities across the team
- Oversee all operational and administrative functions to ensure excellent customer service and high-quality delivery across every event
Person Specification
Essential
Strategic & Operational Balance:
Highly organised with an eye for detail and the capacity to pivot between high-level strategy and hands-on operational tasks; organised with an eye for detail.
Collaborative Leadership:
A proactive can-do attitude; able to work independently or as a team lead to achieve shared organisational goals.
Results Driven:
Highly motivated and target orientated, with a genuine passion for making a difference in North East education.
Innovative Problem Solving:
Creative thinker able to articulate new ideas and solve complex, unexpected issues on the spot under pressure.
Stakeholder Engagement:
Excellent communication skills (verbal/written) with a natural ability to build relationships with a diverse range of people.
Senior Event Management:
5+ years’ experience delivering complex, large-scale event programmes from initial concept to final execution.
Income & Growth:
Proven track record in event income generation, including sponsorship, exhibitor sales, and executing effective marketing strategies.
Sector Knowledge:
Understanding of the education system, current policy issues and political developments affecting schools, or the willingness to learn.
Technical Skills:
Proficient in virtual event platforms ie, zoom; CRM systems and G Suite; and, event-specific platforms and AV.
Desirable
Experience in the education, charity, or membership sector
Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



The client requests no contact from agencies or media sales.
Introduction to the role
As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account.
You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys.
If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.
Job Definition
Website
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Assist with the delivery of Full Fact’s website product roadmap in. Tasks include: frontend redesign and functionality, CMS development.
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Contribute to prioritisation of backlog based on user needs and analytics.
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Manage and optimise engagement tools such as popups and email sign up journeys.
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Manage the MailChimp platform.
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Provide technical support for team members in building Full Fact’s weekly email newsletter.
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Develop and optimise automated email journeys when required.
Analytics
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Monitor and develop KPIs across email and website.
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Run A/B tests to improve conversion and engagement when relevant.
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Produce insights to inform product decisions.
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Work with analytics tools (mostly Google suite) to improve tracking and reporting
Search Engine Marketing
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Maintain and optimise the Google Ads Grants programme when capacity allows.
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Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Essential skills & experience
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Have excellent communication skills, both verbal and written
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Be highly organised with the ability to manage own workload
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Able to work collaboratively with technical and content teams
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Understanding information environment in which Full Fact operates
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Sensitivity to the need for political impartiality in relation to Full Fact's work
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Experience of delivering website improvements to enhance user experience
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Experience managing CMS platforms
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Experience managing email communication platforms (e.g. MailChimp)
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Experience of utilising website analytics to inform website development
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Proficient in Excel, data analysis and reporting
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Understanding of SEM strategies and best practice
Desirable experience
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Experience of working in the media and journalism landscape
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Experience of Agile working
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Experience with Google Analytics, Tag Manager, or related tools
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Experience conducting A/B or multivariate testing
What we offer
Starting salary of £32,000 - £40,000 per annum depending on experience.
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Workplace Pension
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Generous holidays
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25 days holiday plus bank holidays
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In addition, we close the office for a period between Christmas and New Year
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Day off for moving home
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Comfortable, centrally located London office with good transport links
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Employee Assistance Programme
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best.
The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.
The client requests no contact from agencies or media sales.
Deputy CEO and Creative Director Role
We are looking for a Deputy CEO/Creative Director to working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity.
For over 40 years, the organisation has co-created inclusive, artistic opportunities with diverse communities.
This work enhances wellbeing and celebrates culture and heritage.
We call this Art for a Reason.
Position: Deputy CEO / Creative Director Role
Location: Manchester/Hybrid (3-4 days in the office, with one day being a Wednesday)
Hours: Full time, 37 hours per week
Salary: £43,869 plus a 7.5% employer pension contribution
Contract: Permanent
Closing Date: Wednesday 8 July at 5pm
Interview Date: Thursday 16 & Friday 17 July
The Role
In this pivotal role, the Deputy CEO/Creative Director is responsible for working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity. Line managed by the CEO/Creative Director, you will lead on daily operations including governance, fundraising, marketing, embedding EDI across all aspects of the company’s operations and contribute to artistic programming to achieve our project objectives and strategic targets.
You will deputise as ambassador for the organisation and foster strong stakeholder relationships and will build relationships with the current major funders including the Arts Council England (the charity is not an NPO), Greater Manchester Combined Authority (GMCA) and the Garfield Weston Foundation. On occasion, you may be required to deputise for the CEO/Creative Director.
About You
We are looking for a leader with a proven track record in creative/cultural leadership, who can contribute to the implementation of an artistic programme, oversee complex budgets, and foster productive relationships with a Board of Trustees. Equality, Diversity, and Inclusion are embedded in the work with communities experiencing inequality, exclusion or barriers to participation.
About the Organisation
Join a dynamic participatory arts charity based in Rochdale, dedicated to using creative practice as a catalyst for social change. For over 40 years the organisation has co-created inclusive, artistic opportunities with diverse communities that enhance wellbeing and celebrate culture and heritage. We call this Art for a Reason. Through a range of initiatives from Art for Wellbeing to community-led festivals, the team provide opportunities for people to explore their heritage, find their voice, and experience the transformative power of the arts. The vision is for a world where everyone has access and opportunities to create, participate and belong.
We particularly encourage applications from individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.
You may also have experience in areas such as Programme Coordinator/manager, Learning and Engagement, Director, Creative Director, Operations Director, CEO, Director of Creative, Joint CEO, Deputy CEO, Assistant CEO, Chief Exec, Assistant Chief Exec, Deputy Chief Exec. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care.
You’ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework.
We're looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You'll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.
Working closely with colleagues across Membership Services, you'll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You'll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.
This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We're looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.
What you'll be doing:
- Leading and developing NTSU's Advice Centre, ensuring students have access to high-quality advice, advocacy and representation.
- Managing and supporting a team of advisors, creating a positive culture of learning, development and continuous improvement.
- Working directly with students on complex and sensitive cases, providing advice, advocacy and support through University procedures.
- Using casework trends, student insight and evidence to influence institutional policy and practice and improve the student experience.
- Working closely with the Student Voice team to support elected officers, student representatives and campaigns that drive positive change for students.
- Building strong partnerships across NTSU and NTU to ensure students receive joined-up, student-centred support.
- Leading service development and exploring new approaches, technologies and ways of working that improve accessibility and impact.
- Acting as NTSU's Designated Safeguarding Officer and ensuring appropriate support and interventions are in place.
- Monitoring service performance, quality and impact, ensuring the service continues to evolve in line with student needs and sector best practice.
What we're looking for:
- A passionate advocate for students who believes in the power of representation, influence and student voice.
- An experienced manager who can motivate, support and develop others.
- Someone with experience of advice, advocacy, casework or support services, ideally within Higher Education, Students' Unions, charities or similar environments.
- A collaborative leader who enjoys building relationships and working across teams to achieve shared goals.
- Someone who is comfortable using data, insight and evidence to identify issues and influence change.
- A creative thinker who is willing to challenge convention, embrace innovation and explore new ways of supporting students.
- A confident communicator who can build credibility with students, colleagues and senior stakeholders.
- Someone who is committed to inclusion, fairness and ensuring all students can access the support they need.
Why work for NTSU?
At NTSU, you'll be part of a supportive and ambitious organisation that exists to make students' lives better. Working as the Advice & Advocacy Manager not only positions you at the heart of delivering meaningful impact on students every day but also offers a range of benefits designed to support your professional and personal growth.
- Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits. New staff start with 20 days holiday, 8 bank holidays and 5 closure days
- Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge
- Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement
- Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively
- Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team
- Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits
- Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most
- Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career
- Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member
- Free eye tests and financial contribution towards glasses required for computer work
- Free annual flu jabs
The client requests no contact from agencies or media sales.
At the Bone Cancer Research Trust, we’re looking for a Marketing & Communications Manager to lead bold, impactful marketing and communications to raise awareness of primary bone cancer, strengthen our brand, grow fundraising, and position the charity as a trusted voice for patients, families, and the wider community.
This is an opportunity to help amplify the voices of the bone cancer community and ensure they feel seen, heard, and understood.
You’ll build strong relationships across our community, from patients, families, and supporters to researchers and healthcare professionals. You’ll create opportunities for them to shape what we say and how we communicate, guided by insight, data, and lived experience to drive change.
You’ll be instrumental in a small but ambitious team delivering meaningful impact. You’ll bring creativity, empathy, and energy to designing and delivering marketing and communications rooted in real experiences and a shared purpose, helping our community feel part of the impact we make together.
Informal interviews will be w/c 6th July. If you are successful to the second stage, interviews will take place on 14th July.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled internal communicator who knows how to bring complex change to life? Are you passionate about colleagues and their experience at work?
Do you want your work to genuinely matter – helping colleagues understand, engage with and champion transformation that improves the lives of the people we support?
Community Integrated Care is one of the UK’s largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we deliver our ambitious five-year strategy - Best Lives, Bolder - this is a defining moment for our organisation. We are setting out to deliver meaningful change across our organisation - strengthening how we work, empowering our colleagues, and improving outcomes for the people we support.
We’re looking for an exceptional Internal Communications Manager – Projects to lead how we communicate across our strategic portfolio of programmes and projects, playing a pivotal role in bringing our strategy to life through clear, engaging and impactful internal change communications.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes, Cheshire.
What is The Deal for you?
- Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
More about the role:
This role is perfect for someone who wants to continue to build an incredible career in an award-winning internal communications team, and shape how large-scale change is understood and experienced across a national organisation.
You’ll lead internal communications across our strategic portfolio of programmes and projects - ensuring colleagues feel informed, engaged and inspired throughout the change journey.
Working closely with senior leaders, project teams and the wider Communications team, you’ll ensure that our programmes and projects are supported by clear, consistent and compelling internal communications that align with our organisational narrative and values.
You’ll act as a subject matter expert in change communications, helping to guide stakeholders, challenge thinking and deliver approaches that truly land with colleagues across diverse roles, locations and working environments.
What you'll be doing:
- Leading the development and delivery of internal communications across our strategic portfolio of programmes and projects
- Creating and owning comprehensive internal communication strategies and plans that support organisational and project objectives
- Partnering with project managers, business partners and senior leaders to develop clear, engaging change communications
- Translating complex information into compelling, accessible content for a wide range of audiences
- Developing creative campaigns and approaches that engage colleagues across multiple geographies and functions
- Ensuring consistency of messaging, tone and brand across all internal communications
- Managing project communication channels in collaboration with the wider internal communications team
- Building a network of internal communication champions to support engagement and storytelling
- Identifying and managing communication risks and opportunities across programmes
- Measuring and evaluating internal communication effectiveness, providing insight and reporting to senior stakeholders
- Working collaboratively across communications teams to align internal and external messaging where appropriate
What we’re looking for:
We’re looking for a confident, proactive internal communicator who can combine strategic thinking with hands-on delivery in a fast-paced, evolving environment.
You'll bring:
- Proven experience in internal communications, particularly within change and project environments
- Strong experience developing and delivering internal communication strategies and plans
- Excellent writing and storytelling skills, with the ability to engage diverse audiences
- Confidence in working with and influencing senior stakeholders
- The ability to manage multiple priorities and competing demands
- Experience engaging colleagues across dispersed teams and varied roles
- A creative and solutions-focused mindset
- Strong relationship-building skills and the ability to collaborate across teams
If you want to take on a role where your internal communications will directly support meaningful organisational change, and help thousands of people live their best lives, we’d love to hear from you.
Why Join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Finance & Operations Manager
- Working hours & Location: 2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
- Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
- Type of Contract: Permanent role. The post is available for start in August 2026.
- Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
- Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.
At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.
Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.
The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.
As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.
What you will be working on:
- Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
- In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
- You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
- Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
- In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
- As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.
This role is for you if you have:
- Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
- The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
- Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
- Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
- A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
- A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.
English+ is a charity offering free English classes and activities, helping adults build confidence, build friendships and integrate in UK.
The client requests no contact from agencies or media sales.
