Customer care manager jobs

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit.   

We're about to move to brand-new, purpose built accommodation near Hampton Court village in Surrey, with 60 one bedroomed flats and a range of communal facilities.  This has been years of work for our charity and we're really excited to form the team that will work with our residents in our brand new home.  Our residents live independently in their homes, with assistance to access the appropriate support services to maintain independence.We want them to live full and active lives in an inclusive, thriving community which is well regarded in our local community.

We're a small friendly team who care deeply about getting this project off to an excellent start and achieving our aims.  We operate with these values:  respectful, inclusive, conscientious, compassionate, honest.

The purpose of this role is to support the residents to achieve their personal goals for independent living and wellbeing, safely and with dignity.  You'll create support plans, offer practical advice, induct new residents, conduct welfare checks and meetings, arrange activities, work with other agencies, deal with emergencies, support good safeguarding practices and help look after our new building.

We're expecting a shift pattern where you could be rota'd to work either 8am - 4pm or 12pm - 8pm, Monday to Friday.  There are times when lone working will be a requirement for this role, especially the last part of the later shift.  An enhanced DBS check will be required.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• experience of working with older people or supporting people with independent living.
• a flexible and proactive approach
• a strong commitment to safeguarding and to respecting diversity and inclusion. 

We can offer:

• a salary of £26,936 - 30,000 per annum
• membership of the Social Housing Pension Scheme (defined contribution)
• a friendly and supportive working environment with strong values, good staff facilities (and free tea and coffee)
• the opportunity to be part of setting up something brand new from the very start.

For more information please see the full job description and person specification attached.

FORCE Cancer Charity is seeking a Community Fundraiser to join our Income Generation team. This is a rewarding role,  focused on building relationships with supporters, growing fundraising income and raising awareness of FORCE and our work across Exeter and the wider Devon community.

The successful candidate will play a key role in developing and strengthening relationships with new and existing supporters, ensuring individuals, community groups, schools and local businesses receive an exceptional level of support and engagement. The role will focus on identifying and securing new community fundraising opportunities, supporting existing fundraising activity, and helping to deliver ambitious income growth targets.

A central part of the role will involve engaging with local schools, clubs, associations, volunteers and community groups to inspire support for FORCE’s work supporting people affected by cancer. You will deliver talks and presentations, attend fundraising events and cheque presentations, support third-party fundraisers, and build long-term relationships that encourage ongoing support and community involvement.

Working closely with the wider Income Generation team, you will also contribute to fundraising campaigns, supporter stewardship, volunteer engagement and awareness-raising activity. The role includes maintaining accurate supporter records, responding to donor enquiries with warmth and professionalism, and ensuring all supporters receive timely acknowledgement and excellent care throughout their fundraising journey.

The successful candidate will be an enthusiastic, organised and personable individual with strong relationship-building and communication skills. You may already have experience within fundraising or be able to demonstrate transferable skills from a customer-facing, community engagement, sales, or relationship management background. You will be confident managing multiple priorities, engaging with a wide range of audiences, and working both independently and collaboratively as part of a team.

This is an exciting opportunity for someone passionate about community engagement and motivated by making a genuine difference to the lives of people affected by cancer across Devon.

Working Pattern: 8.30am - 4.30pm Monday - Friday (Some evening and weekend work will be required, with time off in lieu.)

Interview Date: 1st July 2026

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Community Support Service CSS)
Reference: 360
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 25 hours a week
Contract: Permanent
Working base: St Albans Wellbeing Centre/St Albans food bank centres

About the Service

St Albans & District Foodbank is an independent charity within the Trussell network, operating nine foodbank centres across the district alongside a central warehouse and home delivery service. Over recent years, the Foodbank has developed a “More Than a Foodbank” model, recognising that food insecurity rarely exists in isolation and that many people accessing support are also experiencing poor mental health, debt, housing insecurity, social isolation and wider practical challenges.

Alongside emergency food provision, the Foodbank has developed strong partnership working with Citizens Advice St Albans District, local mental health organisations, statutory services and community groups to create a more joined-up and person-centred support model.

The Reaching Communities partnership between St Albans & District Foodbank, Citizens Advice and Hertfordshire Mind Network aims to provide integrated practical, emotional and wellbeing support within trusted community settings. The partnership focuses on early intervention, reducing repeat crisis, improving access to support and helping people navigate systems before situations escalate further.

About the Role

The Outreach Worker role is intended to feel fully embedded within the Foodbank environment and wider Foodbank Plus model, working relationally and practically alongside the Wellbeing Team, volunteers and partner organisations to support people experiencing hardship and complex life circumstances.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Expand employment, health and wellbeing, and community engagement
• Strengthen existing service provision for financial advice, food security, and homelessness support.
• Build strong local partnerships, volunteer networks, and stakeholder relationships.
• Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the police, anti-social behaviour, tenancy enforcement, housing and environmental health services within Hertfordshire.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 6th July 2026 5pm
Interviews to be held on a rolling basis at the Watford well-being centre
N.B. Please quote reference number 360 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2025, the UK team raised £10m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income consistently over £10 million per year within the next five years.

About the role

Orbis UK is offering the role of Senior Finance Officer, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.

This role is vital in order to support a highly performing group of staff as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Finance Team, which is responsible for the day-to-day finance operations of the organisation supporting both the Finance Manager and the Director of Finance and Operations in processing payments, payroll, journals, bank reconciliations and other key financial tasks needed for the successful running of a small international charity.

This is an ideal role for someone who has an appetite for growth in their skills and knowledge and who has an aptitude for process and structure, which is critical when helping to manage the resources of an organisation, ensuring financial discipline and effective controls are maintained throughout. This role would be perfect for any candidate looking to further their career in finance and accountancy and you will be supported by a team of experienced accountants to guide and train you as well as provide you with plenty of development and learning opportunities, especially in pursuit of an accountancy qualification.

Working within a team where new ideas are promoted and encouraged under an experienced Finance Manager, this role provides the perfect opportunity for the postholder to take ownership and make demonstrable change within a thriving international NGO.

We are looking for someone who has excellent, demonstrable financial acumen and experience, excellent communication skills, both written and verbal, who can demonstrate an ability to learn with a thirst for new ideas. A high degree of IT proficiency is important as the organisation seeks to use technology, including Artificial Intelligence, to work more effectively for the achievement of growth in the organisation. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn. Applications from candidates seeking to work part time (30 hours per week) will be considered for the right candidate, which can be worked flexibly.

The main responsibilities of this role are:

• To provide effective financial support to the Finance team and the wider organisation to ensure the smooth running of the charity.
• To ensure business continuity is maintained through the management of the purchase ledger function, including BACS, online banking payments and the review of expenses and credit card payments, payroll, income and bank reconciliations and other key tasks needed to ensure financial reporting can be made on schedule and in line with statutory, audit and trustee deadlines.
• To be organised, have excellent attention to detail and the ability to prioritise and manage a changing workload.

Benefits of working for Orbis UK

Before completion of probation:

• Competitive Salary benchmarked annually
• Minimum 25 days holiday pro-rated increasing with length of service
• Life Assurance Policy (4 x salary)
• Employee Assistance Programme
• E-learning Courses
• Social Activities
• Flexitime
• Free Sight test

After completion of probation:

• Matched employer pension contribution up to a maximum of 10% of basic salary
• Interest free season ticket loan
• Cycle to work scheme
• Electric Vehicle Salary Sacrifice scheme
• Contribution to cost of new prescription glasses
• Possibility of an overseas project visit after 3 years’ service

 Application and interviews

Closing Date: 11th June 2026
First Interviews: 19th and 22nd June 2026

Second Interviews: TBC

Start Date: ASAP

All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by June 18th 2026, your application has not been successful. We reserve the right to close applications early, if we receive enough applications that meet the criteria for the role so we would encourage interested applicants to apply as early as possible to avoid disappointment.

Our Values

At Orbis we look to attract inspiring and motivated people to help fight blindness in communities around the world. Experience is vital to any application but over and above this we are looking for individuals who share our values. Our values of Accountability, Commitment, Innovation, Integrity and Equity are the thread that connect our global team across geographies, languages, job functions, and time zones. The Orbis values reflect the way we - as an organisation and as individuals - approach problems and communicate with each other.

Our Vision

To transform lives through the prevention and treatment of blindness

Our Mission

With out network of partners, we mentor, train and inspire local teams so they can save sight in their communities.

Equal opportunities

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This aims to ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias. Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding

Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme

Application is via curriculum vitae and covering letter, via the Charity Jobs Website where applications will be kept anonymous to ensure a fair selection process. Enquiries about the role can be made by contacting us via our website.

Sponsorship and Individual Giving Officer

Salary: £27,000 FTE (pro rata £16,200)
Hours: Part-time, 24 hours per week
Contract:Fixed Term Contract
Location: Hybrid with at least 1 day per week onsite in South Wales

Make a lasting difference at a pivotal moment.
A well-established animal welfare charity with over 30 years of impact is entering an exciting new phase following a landmark change in legislation affecting the sector. With an ambitious vision to expand support and ensure every animal leaving a changing industry receives the care, rehabilitation and home they need, the organisation is strengthening its fundraising function.

This is a rare opportunity to join at a transformative moment and help shape long-term, sustainable income that will directly change lives.

About the role
This role will lead on developing and growing corporate partnerships, individual giving and legacy income. Working as part of a small, committed income generation team, you will play a key role in delivering an ambitious fundraising target and strengthening supporter relationships.

You will manage an existing portfolio while identifying and securing new opportunities to grow income and engagement.

What you will be doing

• Building and nurturing relationships with corporate partners, donors and members
• Developing new sponsorship and individual giving opportunities
• Leading on legacy giving activity, supporting supporters with care and sensitivity
• Creating and delivering engaging campaigns, communications and events
• Researching and approaching new fundraising prospects and partnerships
• Maintaining accurate records and reporting to support effective stewardship
• Contributing to a long-term income growth and legacy strategy

What we are looking for We are seeking someone who brings both strong organisational ability and genuine compassion, with a passion for making an impact. You will have:

• Experience in fundraising, supporter engagement or income generation
• Excellent communication skills with a warm and empathetic approach
• Strong organisation and attention to detail
• Experience managing and developing stakeholder relationships
• Ability to work proactively and independently, managing your own workload
• Confidence in working to targets and objectives
• Experience using CRM systems such as Beacon or similar
• A strong personal commitment to animal welfare or mission-driven work

What you will receive

• 28 days annual leave including bank holidays, pro rata
• £200 annual CPD allowance
• Reimbursement of agreed out-of-pocket expenses

Why join?
This is more than a fundraising role. It is an opportunity to be part of a purpose-led organisation at a defining moment in its journey. Your work will directly support the delivery of life-changing outcomes and help build a sustainable future for animals in need.

If you are motivated by meaningful impact and want to play a key role in a growing organisation, this could be the opportunity for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

 Job Title: Grandmentors Project Coordinator

Reference Number:  V568

Location: Wolverhampton (Home-based with local travel)

Contract Type: Full-Time, Permanent

Hours: 35

Salary: £25,625

DBS/PVG: Enhanced

Job Family: 3

Line Manager:                       Senior Project Manager

Closing date: 14th June 2026

Interview:                               W/C 15th June 2026

Anticipated start date: 4 weeks after job offer acceptance

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.

Key Responsibilities:

· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.

· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.

· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.

· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.

· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.

· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help

Location: Hybrid – office in High Holborn London/homeworking
Salary: Band 3 £32,200 - £36,328 per annum (depending on experience)
Contract: Permanent
Hours: Full-time (37.5 hours per week)
Start: As soon as possible
 
About us:
 
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.
 
About the role
 
This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
 
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target.
 
What you’ll need to succeed
 
It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions. 
 
Knowledge of the health sector and working with hospitals or similar are desirable but not essential.
 
What you’ll get in return
 
In addition to a competitive salary you will also have access to a benefits package including:

• 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year);
• life assurance;
• flexible working (expectation of at least 2 days per week in the office);
• interest-free season ticket loan;
• enhanced pension scheme with up to 8% employer contribution;
• enhanced sick pay;
• enhanced maternity/adoption pay;
• employee assistance programme;
• access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness;
• support with further academic/professional development.

 
How to apply 
 
Please download the JD for full role responsibilities and further information. 
 
Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button. 
 
Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying.
 
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
 
REF-228 560

The Woodland Trust is looking for a Data Engineer to help us manage our data, keep our systems running smoothly and support with the integration of our new Dynamics 365 CRM solution.

The Role:
•    Monitor the data engineering support board for incoming queries and move to resolution.
•    Write and create SQL scripts, queries, views, indexes and optimisations.
•    Document data flows and solutions and undertake analytical tasks making sure data is up to date. 
•    Model data sources using techniques such as Data Flow Diagrams, Entity Relationship Diagrams, Schema Mappings and DDL.
•    Undertake data extractions, transformations, loading (ETL), testing, unit, integration and smoke.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. 

The Candidate:
•    Experience working as a data engineer or a similar data focused role.
•    Experience of cloud-based data platforms and tooling particularly in Azure.
•    Knowledge of SQL query authoring using MS SQL and Azure SQL.
•    Strong collaboration skills with the ability to work closely with a range of stakeholders.
•    Experience of scripting language such as Python, R, BASH/Shell, JavaScript.
•    Knowledge of Rest API’s.
•    Experience integrating with Dynamics 365 into data warehouse. 
•    Strong communication skills with the ability to communicate complex data terminology to a variety of stakeholders within the organisation.
•    Experience using data modelling techniques such as OOD and DFD’s.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place via Microsoft Teams on the 2nd July 2026.

You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.

Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.

Main Duties:

● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;

● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.

● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.

● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.

● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.

● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.

● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.

Personal Specification:

Technical skills and minimum knowledge:

● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).

● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.

NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.

Behaviours and competencies:

● Friendly, trustworthy and able to maintain confidentiality.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

Our Vision, Ethos & Values:

Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.

Church Engagement & Fundraising Officer

12-month Fixed Term Contract. Full Time, Home-based

Location: London and the South East of England

Salary: £44,500 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month

About the role

Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers,
and individuals.

The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities.

Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include:

• Develop and manage Christian Aid’s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement.
• Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid’s values and goals.
• Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray.
• Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid’s values and goals.
• Actively promote Christian Aid’s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels.
• Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets.
• Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid’s objectives.
• Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database.
• Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes.
• Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid’s work.

About you

Who we are looking for:

Essential:

• Demonstrable experience and knowledge of church audiences across all denominations.
• Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
• Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
• Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
• Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
• An ability to analyse and interpret information and data to prioritise work and achieve results.
• Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
• The ability to travel frequently to locations, including some evenings and weekends.

Desirable:

• Knowledge of current fundraising legislation and good practice.
• Knowledge of relevant church networks and denominational structures.
• Ability to effectively portray development messages in a theological context.
• Knowledge of global development issues and Christian Aid’s work.
• Good knowledge of the London and South East geographical region.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.

The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Mental Health Recovery Worker
Post no: 663
Salary: £24,811.13 per annum, pro rata (£8,214.50 per annum, actual for 12.25 hours per week)
Hours: 2x 6-hour shifts per week. 12.25 hours in total
Working Days: Fixed Wednesdays and Saturdays. 5:00pm – 11:00pm
Contract: Permanent
Working base: Luton

About the Role

The Mental Health Recovery Worker supports individuals within the community, to improve mental health and wellbeing, through focussed 1:1s and structured interventions. At times this may mean deescalating crisis.

The role will be part of a larger Recovery Lounge team made up of Mental Health Recovery Workers, Peer Support Workers and volunteers.

About the Recovery Lounge Service

Our Recovery Lounges offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis. The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area.

About You

The successful candidate will have experience of working with individuals experiencing mental health and wellbeing issues, experience of working in a small service within a wider organisation, including delivering a service against performance targets and have the ability to Establish and maintain constructive working relationships with a wide range of people. They will have good communication, motivational and negotiation skills and understand the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Employee discount schemes (Blue light card and tickets for good)
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Friday 19th June 2026 at 5:00 pm 
Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008. If you need any adjustments during the recruitment process, please let us know.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.