Customer jobs

About Red Sky Foundation 

We’re a Sunderland-born charity with a big heart and a national mission: saving lives and giving hope to children and families affected by heart conditions. From installing defibrillators in local communities to funding specialist equipment and care, we’re powered by people, partnerships and passion. 

We’ve built a strong presence in the North East – now we’re looking for someone who can strengthen our community connections and take our fundraising activity to the next level. 

Join Us at an Exciting Time of Growth! 

Are you a people person, passionate about building strong relationships and making a real difference in our local community? 

We’re looking for a warm, proactive and highly organised Community Fundraiser to strengthen the Red Sky Foundation team. This is a brilliant opportunity for someone who thrives on connecting with people, supporting grassroots initiatives, and helping passionate individuals turn their energy into fundraising success. 

As our Community Fundraiser, you’ll be the first point of contact for individuals, schools and clubs who want to support Red Sky Foundation. You’ll nurture and guide fundraisers from their first idea through to celebrating their success – making sure they feel valued every step of the way. 

What You’ll Be Doing 

• Building strong, lasting relationships with community event organisers and supporters. 

• Managing the calendar of fundraising events, ensuring every supporter feels appreciated and supported. This will include attendance at some events so you must be comfortable working weekends and some evenings 

• Managing inbound enquiries via phone, email and social media, providing professional and friendly responses. 

• Following up with all community fundraisers post-event – thanking them and encouraging continued support. 

• Networking across the North East to increase Red Sky Foundation’s visibility. 

• All staff assist in planning and preparation of events and provide on-the-day support to ensure they run smoothly. 

About The Aziz Foundation        

We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country. Through our flagship Masters Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees as well as working with employers to facilitate work experience and internships for young British Muslims.We have also supported a wide range of charitable initiatives, including funding of historic buildings, community sports, research into discrimination, interfaith activities and the engagement of British Muslims in the democratic process of our country. 

Job Purpose 

This is a new and vital role for the Foundation, involving developing our work around employment, which will support British Muslims to access employment and develop their careers in fields in which we are currently under-represented.You will be part of a matrix-working team that will collectively develop this piece of work, so you will not be simply implementing an existing plan; you’ll be there from the start with key input into how this should be designed and implemented. 

Your key role will be to engage with employers in target industries of journalism, law, arts, public policy, and tech/AI.This will involve direct engagement with employers with whom we have no existing engagement, building on relationships we already have and working with third-party ‘intermediary bodies’ and organisations representing employers across entire sectors.The role seeks to achieve a clear impact by getting people into good quality roles with leading employers. 

Internal relationships 

You will report to the Director of the Foundation, who will work closely with you in the development of this new programme.The Foundation currently has five staff, now growing to eight.We are a tight-knit team that goes over and above to support one another.

This role will work closely with the role we are advertising in parallel, the Head of Careers & Talent Development.That role is more at the “supply” end – identifying and engaging graduates and other potential candidates to engage with employers. 

Key Responsibilities 

Broadly, the main duties and responsibilities will include, but not be limited to, the following: 

• Build and manage employer partnerships across all target sectors: journalism, law, arts, public policy, and tech/AI 

• Ensure our CRM system is maintained to track all external and internal communication for your area of work 

• Convene roundtables and sector networks. 

• Deliver employer engagement on employment practices that will support the recruitment and retention of 

the best British Muslim young people 

• Collaborate with internal colleagues to align employer needs with graduate pathways. 

• Collaborate with the Communications function to ensure internal and external promotion 

Person Specification 

When completing the cover letter in the process of applying for the role, ensure that you address how you meet each of the “essential” criteria in the person specification and, where relevant, how you meet the “desirable” criteria. 

1. Experience 

Essential 

• Minimum five years’ professional experience in a related role 
• Experience in employer engagement or partnership management 
• Understanding of recruitment practices and workplace culture within British employers 
• Commitment to equity and supporting underrepresented communities.

Desirable

• Specific experience working in one of the target fields: journalism, law, arts, public policy, and tech/AI 

2. Skills and Abilities

Essential 

• Strong communication and facilitation skills 
• Solutions-focused – the ability to find ways to make things work rather than to find problems 
• An understanding of the challenges facing the British Muslim community 

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

Role purpose

• To provide Energy & Money advice to clients 

• To provide advice on how to deal with Energy Debts 

• To provide a high-quality advice and support services 

• A Benefit Calculation as part of Income Maximisation

• Energy Efficiency support & advice 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. 

•  Negotiate with third parties as appropriate. 

• Switching energy providers 

• Information and support on the Priority Services Register

• Check eligibility and provide Information about the Warm Home Discount 

• Any other possible Schemes / Grants available that can support the client with their energy issues

• Provide Advice on energy complaints and processes 

• Smart Meter information / advice

• Carbon Monoxide Awareness

• To provide Financial Capability and Income Maximisation advice to clients. 

• To share responsibility for compliance with the Projects targets and requirements.

• Ensure quality standards are met. 

• To work effectively with other partners to deliver a seamless service to clients

• Undertake service delivery at Outreach venues as required. 

• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• To provide Energy & Money advice to clients on energy issues

• To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. 

• Provide General Advice and assisted information to clients on energy issues

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Provide advice and assistance to other staff across the whole range of advice issues. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Ensure that all work conforms to the organisation's systems and procedures. 

Research and campaigns 

•  Assist with research and campaigns work by providing information about clients' circumstances. 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues. 

Professional development 

• Keep up to date with legislation and undertake appropriate training. 

• Read relevant publications. 

• Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. 

• Assist with Service initiatives for the improvement of services. 

Administration 

• Review and make recommendations for improvements to Citizens Advice services. 

• Maintain local information systems. 

• Use IT for statistical recording, record keeping and document production. 

• Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. 

• Attend internal and external meetings as agreed with the Team Leader and/or Manager.  

• Maintain close liaison with relevant external agencies. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. 

Person specification

• Experience of providing Advice. 

• Effective oral communication skills with particular emphasis on negotiating and representing. 

• Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 

• Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. 

• Understand the issues involved in interviewing clients. 

• Numerate to the level required in the tasks. 

• Ability to prioritise own work, meet deadlines and manage caseload. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to monitor and maintain own standards and work as part of a wider team 

• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. 

Desirable Criteria

• Experience of providing General, Energy or debt advice would be desirable. 

• Experience of working to targets

• Experience of working in the voluntary sector would be desirable. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively 

• Demonstrate understanding of social trends and their implications for clients and service provision 

• Have access to a vehicle and be willing to travel

Specialist Support Worker

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Newham. No personal care or experience required, just the right values.

£31,593.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Work in partnership with our external partners
• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.

This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.

A key part of the role is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.

Key responsibilities include:

• Designing and driving an organisational Business Development Strategy
• Writing and submitting high-quality grant applications and competitive tender bids (including £150k+ bids)
• Maintaining a strong pipeline of funding and contract opportunities
• Building and sustaining strategic partnerships across the public, voluntary and private sectors
• Leading on AirS communications, marketing and profile-raising
• Supporting smooth handover of awarded contracts into delivery

What We're Looking For

Essential:

• Proven track record of securing grant funding and winning contracts, including large bids of £150,000+
• Experience of collaborative bidding and partnership development
• Management experience in a similar organisation.
• Excellent written and verbal communication skills
• Experience of CRM systems
• Strong analytical and strategic thinking skills
• Knowledge of the national and local funding landscape and public sector commissioning
• Educated to degree level or equivalent

Desirable:

• Knowledge of the voluntary and community sector in Sussex
• Experience of Social Value and Theory of Change impact evaluation
• Formal fundraising or project management qualification
• Knowledge of community asset development, rural housing or nature-based solutions

Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.

Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)

Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.

AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.

Mission Without Borders (MWB) is a Christian organisation working in some of the most challenging contexts in Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, and Ukraine. We come alongside children, families, and communities living in poverty, offering practical, emotional and spiritual support, sharing the hope found in Jesus Christ to enable people to move towards self-sufficiency.

MWB UK is entering an exciting period of growth. With an ambitious five‑year plan underway, we are seeking to strengthen our work with major donors, charitable trusts, foundations, and Gift‑in‑Kind (GIK) partners to expand our impact and reach more people in need.

We are now seeking an exceptional Trusts, Foundations & Partnerships Manager to help drive this mission forward.

About the role

This is a pivotal and high‑impact role, perfect for a talented relationship‑based fundraiser who is motivated by purpose, strategy, and the power of partnership.

You will:

• Build and manage a strong portfolio of relationships with Trusts, Foundations and Corporate partners, developing tailored engagement plans that inspire deep and long‑term support.
• Grow income from charitable trusts, foundations, and statutory funders through high‑quality applications and outstanding stewardship.
• Lead MWB UK’s Gift‑in‑Kind strategy, securing in‑kind products and managing the logistics journey from offer to delivery into field countries.
• Craft compelling proposals and impact reports that clearly articulate MWB’s vision and programme outcomes.
• Collaborate with passionate colleagues across MWB’s international network to identify funding priorities, shape supporter experiences, and maximise impact.
• Contribute strategically to MWB UK’s fundraising plans, spotting opportunities, and driving income growth.

This role blends hands‑on relationship management with strategic ownership.  This is ideal for someone who thrives on initiative, creativity, and wants to see their work translate into real, tangible change for vulnerable people.

About you

We’d love to hear from you if you have:

• Proven experience securing income from charitable trusts, foundations and corporate partners.
• Excellent relational skills with the ability to connect, inspire, and build trust.
• Strong written and verbal communication skills, including crafting persuasive proposals.
• A proactive, organised, detail‑driven approach with the ability to prioritise effectively.
• A genuine alignment with MWB’s Christian ethos and values.

If MWB’s vision is a cause that inspires you and the position fits with your skills, values and experience, then we would love to hear from you.

The position offers flexibility with a mix of home working and office based to be discussed. This is a 4 day per week position but could move to full time as we experience growth.

Why join us:

• An international focus with real purpose and impact
• Pro rata 30 days holiday per year, plus bank holidays
• Flexible working
• Space to learn, innovate and develop
• Employee Assistance Programme
• Pension scheme
• Opportunities to travel to projects in our field countries, as required

How to apply

Please send a covering letter of no more than 2 pages highlighting your reasons for applying and explaining your how your skills, experience and values align with the role.

Please see the Job Description below for more details.  If an informal conversation about the role would help, please call us on 020 794 1370.

We are actively interviewing as applications come in, so please apply now.

We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.

Salary: £45,125 FTE, equating to £27,075 pro-rata

Contract: Permanent, part-time contract, 0.6 FTE

Location: Home-based within UK

Hours: 22.2 hours per week, potentially worked flexibly

Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.

Deadline for applications: Noon, Tuesday 12 May 2026

Interviews: Online, 2 June 2026

To Apply

Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.

Aims and scope of the post

The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.

Responsibilities and tasks

Budgeting and forecasting

• Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
• Support budget forecasting for project tenders, ensuring due diligence and financial viability.

Reporting

• Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
• Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
• Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
• Complete statutory reporting to Companies House, the Charity Commission and HMRC.
• Submit the relevant reports to funders to ensure timely receipt of grant payments.

Financial management

• Process supplier invoices and carry out twice-monthly payment runs.
• Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
• Carry out credit control for overdue customer invoices.
• Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
• Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
• Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
• Respond to financial queries from customers, suppliers, funders and staff members.
• Manage grant receipts.
• Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
• Oversee the purchase ordering system.

Accounting

• Carry out monthly bank account and credit card reconciliations.
• Complete month-end procedures, including processing accruals, prepayments and depreciation.
• Maintain the fixed asset register and inventory list.
• Ensure accurate accounting for restricted and unrestricted funds.
• Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
• Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
• Act as the main point of contact to external auditors, providing all required information.

Risk management

• Lead on maintaining the organisation’s strategic risk register.
• Ensure adequate annual insurance.
• Regularly review the reserves policy to ensure that it meets the needs of the organisation.
• Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.

Line management

• This role does not line manage any staff

General responsibilities

• Following the principles of Collections Trust’s policies and procedures.
• Additional duties as may reasonably be required from time to time.

Line management

The Finance Manager reports directly to the Chief Executive.

Person specification

Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.

Please note that the Finance Manager will need to have the right to work in the UK.

Essential knowledge, skills and qualities

• A part-qualified accountant or equivalent knowledge gained through relevant experience.
• Three years’ experience in a similar role, ideally in the charity sector.
• Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
• Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
• An excellent eye for detail and consistency.
• Honesty and integrity.
• Enthusiasm, flexibility and proactive approach.

Desirable knowledge, skills and qualities

• A working knowledge of Xero or comparable accounting software.
• Familiarity with appropriate charity accounting practices (SORP regulations).
• Autonomy and ability to work effectively under own initiative.
• Strong verbal communications skills, able to convey financial information to a non-financial audience.
• Good organisational skills.
• Ability to work well within a team and manage others effectively.
• Commitment to ongoing personal and professional development.
• An understanding of relevant retail and/or consultancy operations.

About Access to Sports Project

Access to Sports Project is at a pivotal moment in its growth.

Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager.

This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years.

The Opportunity

The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships.

Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time.

While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time.

You will also help build the foundations for long-term fundraising success by:

• Supporting the development and delivery of a fundraising strategy
• Helping implement a CRM system to manage relationships and pipeline
• Strengthening monitoring and evaluation approaches to evidence impact and support funding

This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth.

Key Responsibilities

Trusts, Foundations & Statutory Funding

• Write high-quality funding applications, cases for support and grant reports
• Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities
• Research, develop and submit new funding applications
• Work with delivery staff to gather impact data, outcomes and case studies

Systems, Data & Insight

• Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement
• Research, recommend and help implement a CRM system for fundraising and relationship management
• Track income, prospects, deadlines and reporting requirements
• Produce clear fundraising reports and insights for the CEO and trustees

Relationship Management & New Business

• Build strong, long-term relationships with funders, partners and supporters
• Represent The Access to Sports Project at meetings, events, funder visits and site visits
• Work with the CEO and trustees to unlock networks and cultivate new opportunities

Fundraising Strategy & Delivery

• Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant
• Translate strategy into clear annual plans, pipelines and targets
• Take ownership of day-to-day delivery and implementation

Collaboration & Culture

• Work closely with delivery teams, coaches and managers to understand programmes and impact
• Be an active, visible part of a small, close-knit and supportive team
• Spend time on programmes and community activity to stay connected to the young people and communities we serve

You’ll be embedded within our sports environment at Sobell Leisure Centre. You’ll regularly be close to delivery, impact and the energy of community sport.

About You

We’re looking for someone who is ambitious, proactive, relationship-led and values-driven.

Essential

• Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants).
• Strong bid writing and grant reporting skills
• Excellent relationship management and communication skills
• Ability to manage multiple funding deadlines and priorities
• Strong organisational and project management skills
• Confidence working independently while collaborating closely with senior stakeholders

Desirable

• Experience across corporate fundraising, community fundraising, events or individual giving
• Experience implementing or working with a CRM
• Experience in a small or growing charity environment

Personal Qualities

• Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy
• Comfortable being hands-on and “mucking in” as part of a small team
• Curious, adaptable and motivated by impact as much as income
• A genuine passion for sport and belief in its power to change lives (a big plus)

Safeguarding & Values

• Access to Sports Project is committed to safeguarding children and young people.
  
• The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check.
• We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Why Join Us?

• A rare opportunity to build and lead fundraising in a growing, respected sports charity
• Real influence, autonomy and trust from day one
• A passionate, supportive team rooted in community sport
• Hybrid working with a vibrant base at Sobell Leisure Centre
• The chance to help shape the future of grassroots sport in London

Product & Partnership Co-ordinator: (Full Time) 

Office Based (High Wycombe, Bucks)  

Contract: Full time  

The opportunity: An exciting opportunity to join our Customer Experience Team. The Product & Partnership co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Member's needs, market demands and company goals, to widen and improve the product portfolio.

The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction. 

You will be reporting to Sam Dove, Product & Partnership Lead.

What you will do:  

• Collaborate with the Partnerships Lead, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement.

• Assist with management of current relationships, product development, internal and external queries and implementing the product strategy. 

•Managing the exclusive event programme, from idea suggestion, setting up event with the supplier, promoting the event and managing the event on the day 

•Research new potential member events and suggest different proposals to improve member satisfaction. Conduct competitor analysis to ensure exclusivity with our events. 

•Manage our Magic Monday campaign to research new ideas for members, promote to our members to offer members exclusive offers and incentives every Monday. 

• Collaborate with stakeholders to define the product’s target audience, positioning, and competitive landscape. 

• Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met. 

• Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements. 

• Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions. 

• Manage relationships with internal and external stakeholders to gather input and feedback. 

• Deliver product updates to internal teams regarding new product launches and changes, as well as support with volunteer member benefit development.

About you:  

• Proven track record in negotiating and managing partnerships. 

• Proven track record of launching and managing successful products. 

• Excellent communication and interpersonal skills for collaboration with cross-functional teams.

• Keen eye for detail and understanding of UX best practises. 

• Ability to prioritise tasks effectively and manage competing demands. 

• Ability to manage multiple priorities and meet deadlines.

• Problem solver, personable and positive attitude.

• Good team player, self-motivated and able to work on own initiative.

• Ability to regularly communicate updates to the appropriate stakeholders.

• To maintain a good relationship with all key teams - Marketing, Creative, Social, Volunteers and Events

Key Skills & Experience:  

• At least 1 years’ experience in a partnership management or relationship management role

• Experience working in agile development environments. 

• Excellent editing, copy writing and proof-reading skills.

• Attention to detail.

• Ability to balance conflicting and changing demands through prioritisation.

• Collaborative approach and ability to build relationships across various departments.

What can we offer you?  

• 24 ½ days annual leave + Bank Holidays

• Free CSSC Membership

• 90 minutes of wellbeing time, per week 

 • Excellent company pension schemes available

• Training and Development opportunities

• Access to Employee Assistance Programme

• Cycle to Work Scheme

About us:  

CSSC is a membership organisation for all civil service and public sector employees supported by 1,000 volunteers. We provide opportunities for our 110,000 members to enjoy fitness and leisure activities as well as over 4,000 ways for them to save money. 

Job Title: Community Coordinator - North East England

Reporting To: Regional Manager 

Salary Range: £25,000 Per Annum

Contract Type: Permanent, Full Time

Location: Field Based role covering North East England

Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm 

Requirements: 

• We require candidates to have legal use of a vehicle and possess a full UK drivers licence (with no more than 6 points) held for at least 1 year and be over the age of 21 for own insurance purposes. 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.  

Duties & Responsibilities 

• Annual and on-going charity account management  
• Liaison with store or retailer personnel to ensure positive charity experience and issue resolution 
• Strong skills in relationship management and networking for programme development 
• Compliance and safety of charity food use 
• Community engagement  
• Operational support and data reporting for performance improvement 
• Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. 
• Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

Specialist Behavioural Support Worker

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Learning Disabilities Care Service in Newham. No personal care or experience required, just the right values.

£31,117.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We have a strong social purpose and we live and work by our values.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

About Rainforest Foundation UK (RFUK)

RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.

About the role

Do you want to lead fundraising efforts that make a global impact?

This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

For further details regarding the role and specific qualifications required, please consult the attached job description.

About you

You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.

Application process

To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.

Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.

Corporate Fundraiser (Maternity Cover - 12 months FTC)
12 Months | Full Time
35 hours per week to include occasional evening and weekend work to suit the business needs of the role
£27,000 - £29,000 per annum, depending on experience
 

We’re looking for an ambitious Corporate Fundraiser to join our friendly team based at our Coventry hospice on a one-year maternity cover contract. If you’re looking for an exciting and rewarding role, this could be the position for you. You’ll be joining the team at an exciting time, having lots of new fundraising opportunities crammed into the next 12 months.

Overview

We’re incredibly proud of our hospices. We provide respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.  In order to continue with our specialist work, we need to ensure the charity continues to raise the funds we need. 
 

About the role

Supporting the delivery of Zoe’s Place overall income generation strategy, by developing a portfolio of corporate supporters at Zoe’s Place Coventry to deliver long term sustainable income growth. 
 

Key Responsibilities:

Account manage corporate relationships 

• Account manage newly established and existing corporate relationships, ensuring that each one is appropriately supported and is reaching its full potential, through charity of the year partnerships, sponsorship, staff fundraising, payroll giving and event participation.
• Work with the Head of Fundraising to ensure corporate fundraising offering is consistent across all relationships.
•  Plan and execute events to steward current supporters.
•  Meet and exceed agreed fundraising targets for corporate supporters at Zoe’s Place Coventry.
• Identify potential new opportunities to grow current partnerships, including identifying potentially useful networks within each partner organisation, developing powerful ideas, pitches and tailored proposals.

Re-engage past Corporate supporters. 

• Undertake research to identify past corporate supporters using our CRM and devise/implement plans to re-engage their support. 
• Plan and execute events to re-engage past supporters.
• Devise new products to re-engage past corporate supporters.

Networking and Representation 

• Represent Zoe’s Place at external corporate functions to promote the work of the Hospice by giving presentations, articulating a clear and compelling case for support.
• Attend networking events such as the Chamber of Commerce as required.

Administration and pipeline 

• Use our fundraising CRM and in line with GDPR to ensure accurate and timely recording of stewardship. 
• Working with an income pipeline, ensure accurate and timely financial forecasting, identifying risk to income and mitigating accordingly. 

Collaborative working

• Work closely with staff across the charity to maximise opportunities to engage with high-value audiences, ensuring accurate sharing of information, such as case studies, is relevant and timely.
• Develop strong working relationships with the wider Coventry marketing, fundraising and Coventry clinical team. 
• Maintain effective communication and collaboration with other members of staff in order to ‘cross-sell’ and maximise fundraising opportunities. 
   

How to apply

To apply, please send a cover letter and current CV stating how your skills align with the job description

Applications close 5pm Friday 15th May 2026
 

About the Aziz Foundation        

We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country. Through our flagship Master's Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees, as well as working with employers to facilitate work experience and internships for young British Muslims. We have also supported a wide range of charitable initiatives, including funding of historic buildings, community sports, research into discrimination, interfaith activities and the engagement of British Muslims in the democratic process of our country. 

Job Purpose 

This is a new and vital role for the Foundation, involving developing our work around employment, which will support British Muslims to access employment and develop their careers in fields in which we are currently under-represented. You will be part of a matrix-working team that will collectively develop this piece of work, so you will not be simply implementing an existing plan; you’ll be there from the start with key input into how this should be designed and implemented. 

Your key role will be to engage with graduates and those with advanced vocational skills, to support them to develop the necessary skills to access employment and to support them once they are in employment in partnership with employers. Our target industries are journalism, law, arts, public policy, and tech/AI. This will involve direct engagement with employers, with graduates and other job seekers, with Aziz Scholarship/Internship alumni and with intermediary bodies that provide links between job seekers and employers. 

Internal relationships 

You will report to the Director of the Foundation, who will work closely with you in the development of this new programme. The Foundation currently has five staff, now growing to eight.We are a tight-knit team that goes over and above to support one another.

This role will work closely with the Head of Employer Engagement, who we are advertising in parallel.That role is more at the “demand” end – identifying and engaging employers to ensure that there are clear pathways for graduates and others seeking to develop their careers. 

Key Responsibilities 

Broadly, the main duties and responsibilities will include, but not be limited to, the following: 

• Build and manage engagement with British Muslim graduates/vocationally skilled job seekers in target sectors; journalism, law, arts, public policy, and tech/AI 

• Ensure our CRM system is maintained to track all external and internal communication for your area of work with graduates/job seekers 

• Convene and support development sessions for job seekers 

• Engage with the existing alumni network of Aziz Scholars and Interns 

• Collaborate with internal colleagues to support alignment of graduate skills with employer needs 

• Collaborate with the Communications function to ensure internal and external promotion of opportunities 

Person Specification 

When completing the cover letter as part of the application process, ensure that you address how you meet each of the “essential” criteria in the person specification and, where relevant, how you meet the “desirable” criteria. 

1. Experience

Essential 

• Minimum five years’ professional experience in a related role 
• Experience in recruitment, career development, or graduate programme management 
• Demonstrable commitment to equity and supporting underrepresented communities

Desirable

• Specific experience working in one of the target fields: journalism, law, arts, public policy, and tech/AI 
• Experience of managing networks of graduates or employees

2. Skills and Abilities

• Strong communication and facilitation skills 
• Solutions-focused – the ability to find ways to make things work rather than to find problems 
• An understanding of the challenges facing the British Muslim community